[Q] S4 Active MMS Quit working after Lollipop Update on Straight Talk (AT&T) - Galaxy S 4 Active Q&A, Help & Troubleshooting

After updating to Lollipop, my AT&T S4 Active quit sending and receiving MMS.
Spent an hour on the the phone with Straight Talk to no avail. They say everything is right on their end and everything is set correctly on my end.
Is anyone else having this problem? Does anyone have a solution?

aaronkemp172460 said:
After updating to Lollipop, my AT&T S4 Active quit sending and receiving MMS.
Spent an hour on the the phone with Straight Talk to no avail. They say everything is right on their end and everything is set correctly on my end.
Is anyone else having this problem? Does anyone have a solution?
Click to expand...
Click to collapse
Did you check the APN settigns? Default Network type?

I did. I went through numerous checks and changes of the APN with Straight Talk support to no avail.
The only thing that has changed is going to Lollipop.
(I have even tried switching to several different messaging apps- AT&T messaging, Google messenger, and Go SMS Pro.)
Sent from my SAMSUNG-SM-G900A using XDA Free mobile app

aaronkemp172460 said:
I did. I went through numerous checks and changes of the APN with Straight Talk support to no avail.
The only thing that has changed is going to Lollipop.
(I have even tried switching to several different messaging apps- AT&T messaging, Google messenger, and Go SMS Pro.)
Sent from my SAMSUNG-SM-G900A using XDA Free mobile app
Click to expand...
Click to collapse
Did you try clearing cache/dalvik in stock recovery? And why does your signature say SM-G900A, I assume you have the i537 as well? (Sorry just gotta filter out the obvious solutions til we can get down to the bottom of this).

I have and use the s5 (900a) and my wife uses the s4active (537).
I did try wiping the Dalvik and cache to no avail.
Sent from my SAMSUNG-SM-G900A using XDA Free mobile app

These are my settings on lollipop. I used the straight talk apn app from play store to set them.
Sent from my SAMSUNG-SGH-I537 using Tapatalk 2

This is exactly how mine has been set. Straight Talk tech even had us try settings that he called their diagnostic servers.
Sent from my SAMSUNG-SM-G900A using XDA Free mobile app

There is quite a bit of chatter about this on Twitter now. (search for s4 active MMS).
Sent from my SAMSUNG-SM-G900A using XDA Free mobile app

Problem solved. Removed Google Messenger. Used Messaging with came with the phone. Unselected SPAM filter. Sends and receives MMS normally.
Sent from my SAMSUNG-SM-G900A using XDA Free mobile app

Hello I too have been having the issue with MMS since upgrading to lollipop, it will show pending and not send. Now if i turn on my wifi then it will send, and thats the only way i have figured it out on my phone. I have cricket service and when calling in to ask about this issue, they advised me thats its only on this phone that wifi is needed to send or receieve mms. I tried removing Google messenger but that didnt work either as well as deleting cache in recovery. Is anyone else having this issue on this phone.

I have the International version and have had a similar problem for a while. If I try to send or receive MMS my mobile (cell) data stops. I have to turn if off and on again and wait to get to wifi to see the picture. Did you have a problem with cell data crashing aaronkemp172460?
I also use Google Messenger as my sms app, maybe I need to ditch it.

Related

Mms does not work!

I have always had mms issues on gingerbread, 90% of the time it will not work. This is not carrier related as i have tried every method and various apns. It must be 2.3.3 related as I have tried a dozen roms as well. Is there a fix for this??
Cheers
Sent from my GT-I9000 using XDA App
what doesn't work. sending or recieving?
Works ok here on optus and JVH custom rom. Seems like theres a bit of delay in recieving them though.
Sending it just keeps trying to send. Receiving seems fine
Sent from my GT-I9000 using XDA App
Correct number entered in MMS settings message centre ???
jje
Normally the best way to get this configured is through requesting the automatic configuration message from the provider via an sms.
madave said:
Normally the best way to get this configured is through requesting the automatic configuration message from the provider via an sms.
Click to expand...
Click to collapse
Not always available, for instance Virgin are unable to send to my SGS, the only thing they recommend is you send one to yourself first.
I have had issues and it took me a while to resolve, it is nearly 99% down to the APN settings you use, my latest GB install stuffed me at first, there were NO APN settings in there !! had me foxed for a while before I remembered and checked.
madave said:
Normally the best way to get this configured is through requesting the automatic configuration message from the provider via an sms.
Click to expand...
Click to collapse
True. Easiest way. But as the above poster said... Not all providers do that.
Almost certainly an apns problem. Use Google to find the right apns for your provider and make sure your mms apns is set properly.
I had a similar problem, fixed it by adding HTTP:// before the URL in the mms apns.
Sent from my GT-I9000 using XDA Premium App
Done all the suggestions above 10 times, tried various apn configurations as well. I really can't fix this fault
My girl friend sent some very raunchy photos while I'm away which i can receive but I can't send any back...
Sent from my GT-I9000 using XDA App

[VIDEO] Google Nexus 5 - Setup Visual Voicemail for AT&T

My preference as an AT&T user is the original Visual Voicemail application over the AT&T messages app. The latter tries to combine all of your call lists, text messages, voicemails, etc in one. Some people rather retain control over their text messages. You can disable notifications, but I know at one point it would still semi interfere with other messaging applications.
Just in case you had your phone voicemail forwarding to another number, please view this video to reset it:
Having issues with my setup, no option to enter pin. And when i follow their instructions, it just hangs at waiting for verification
Sent from my Nexus 5 using XDA Premium 4 mobile app
Last I heard vvm was att spyware.
Sent from the jaws of my Hammerhead!
**uninstalled**
Sent from my Nexus 5 using XDA Premium 4 mobile app
beazie0885 said:
**uninstalled**
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Idk about the spyware thing, but if its hanging at waiting for verification, you probably don't have vvm provisioned on your account. Make sure your data plan says something about having vvm.
Just use Google Voice. Visual voicemail that can be accessed on any device or PC.
Sent from my Nexus 5 using xda app-developers app
Yeah I don't know about the whole spyware thing.
Anyways sometimes visual voicemail takes a little while to provision. Just a glitch in the matrix. Probably network load related.
Google voice for visual voice mail here, im also on att
Google Voice and Death Star Mobile here as well
You can't go wrong with Google Voice, especially if you live in Google-land. A minute ago I got a voicemail. A notification message with a full, mostly-accurate transcription of the voicemail went to my phone and Gmail. Gmail has native support and allows you to play the VM right from inside the email. Pretty convenient.
AT&T visual voicemail not able to download it to my Nexus 5
Hi, I am new to the forum I just got my Nexus 5 about two weeks ago and decided to use the AT&T visual voicemail every time I go to the play store to download the app tells me this app is not supported on your device don't know why I'm getting that error message it won't let me download it although I took my Sim card out of my iPhone 5 and I just put it in the new Nexus phone I'm thinking that could be the problem because the network still things that I have an iPhone 5. someone if someone could please help me I would really appreciate it
Thanks,
Wallyj2000 said:
Hi, I am new to the forum I just got my Nexus 5 about two weeks ago and decided to use the AT&T visual voicemail every time I go to the play store to download the app tells me this app is not supported on your device don't know why I'm getting that error message it won't let me download it although I took my Sim card out of my iPhone 5 and I just put it in the new Nexus phone I'm thinking that could be the problem because the network still things that I have an iPhone 5. someone if someone could please help me I would really appreciate it
Thanks,
Click to expand...
Click to collapse
Download the .apk and sideload it
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
AT&T visual voicemail not able to download it to my Nexus 5
toyfreak said:
Download the .apk and sideload it
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Hi, I downloaded The apk into my computer I tried to drag the file with android file transfer into my Nexus 5. I have a MacBook Pro computer I'm running Mavericks, once I dragged it in the Nexus 5 could not find it any suggestions how to install it
Thanks, Wally
Download it directly with Nexus 5 then open downloads and open the .apk to install.
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
Everyone should use Google Voice. No MMS, but it's not 2006, so...
FYI, in order for call forwarding to work properly with GV on AT&T, you need to call AT&T and insist that they disable visual voicemail on your account. After all you don't need it.
After you do this, forwarding will work perfectly. Took me a week to figure this out.
chrisngrod said:
My preference as an AT&T user is the original Visual Voicemail application over the AT&T messages app. The latter tries to combine all of your call lists, text messages, voicemails, etc in one. Some people rather retain control over their text messages. You can disable notifications, but I know at one point it would still semi interfere with other messaging applications.
Just in case you had your phone voicemail forwarding to another number, please view this video to reset it:
Click to expand...
Click to collapse
I've found older versions of the att visual voice mail apk around on the forums, but the latest is 2.5.2 on the play store. Anyone have an APK for that to side load onto a nexus 5?
r3zd0g said:
I've found older versions of the att visual voice mail apk around on the forums, but the latest is 2.5.2 on the play store. Anyone have an APK for that to side load onto a nexus 5?
Click to expand...
Click to collapse
I found a link to the apk in this thread but I'm getting stuck after entering my password. Any ideas why I'm getting stuck here?
http://forum.xda-developers.com/showthread.php?t=2018018
Called AT&T to confirm that VVM is enabled on my account and it is but they couldn't figure out why it's not working. They are getting Tier 3 support to contact me know and I should get a call between now and 1/15.
This would be nice to know cause I called At&t and was told the N5 wasn't supported. Wtft sjnce I use ur services. Oh well....how do I setup Google voicemail?
Thank U
Sent from my SM-T310 using xda app-developers app
I have a feeling that's what they are going to tell me hence why it won't work through the Play Store but have no idea how others here were able to get it to work unless something has changed. I'll post up here what I find out.

Sprint moto x voicemail issue

So a couple of days ago I sideloaded the 4.4 hangouts app and selected SMS. For some reason after I did this my voicemail reverted to something called sprint SMS voicemail. I get a text from sprint saying I have a new voicemail and I provides a number to call or an HTML link. The number is always a busy signal and the link opens chrome and what looks like a flash player but nothing plays. I try to reenable the visual voicemail app, but cant select it in the app manager. Thus I no longer have voicemail. I suppose I might have to wait for kit Kat, but does anyone have any ideas about how to fix this problem in the meantime?
Sent from my XT1056 using xda app-developers app
Stanleywinthrop said:
So a couple of days ago I sideloaded the 4.4 hangouts app and selected SMS. For some reason after I did this my voicemail reverted to something called sprint SMS voicemail. I get a text from sprint saying I have a new voicemail and I provides a number to call or an HTML link. The number is always a busy signal and the link opens chrome and what looks like a flash player but nothing plays. I try to reenable the visual voicemail app, but cant select it in the app manager. Thus I no longer have voicemail. I suppose I might have to wait for kit Kat, but does anyone have any ideas about how to fix this problem in the meantime?
Sent from my XT1056 using xda app-developers app
Click to expand...
Click to collapse
Same here, only difference I have the real Hangouts, I realized it yesterday (I don't get many VMs), I wonder if it has anything to do with HG...
UPDATE: Apparently it's a major Sprint issue, I just Googled it, but I couldn't find a fix... G'luck and lemme know if you found anything
shaya4207 said:
Same here, only difference I have the real Hangouts, I realized it yesterday (I don't get many VMs), I wonder if it has anything to do with HG...
UPDATE: Apparently it's a major Sprint issue, I just Googled it, but I couldn't find a fix... G'luck and lemme know if you found anything
Click to expand...
Click to collapse
My own update:
Based off my research, it appears that the problem is that the hangouts app grabs the voicemail sms and intercepts it before the voicemail app can retrieve it. Thus as it stands now, hangouts sms is incompatible with sprint v vm. Hopefully the sprint kit kat update will fix this problem.
As of now the only way to get v vm is to disable sms in hangouts and to renable the v vm app. I've done this,and my voicemail is working normally now.
Stanleywinthrop said:
My own update:
Based off my research, it appears that the problem is that the hangouts app grabs the voicemail sms and intercepts it before the voicemail app can retrieve it. Thus as it stands now, hangouts sms is incompatible with sprint v vm. Hopefully the sprint kit kat update will fix this problem.
As of now the only way to get v vm is to disable sms in hangouts and to renable the v vm app. I've done this,and my voicemail is working normally now.
Click to expand...
Click to collapse
Great, thanx... Sucks, but getting my VMs is more important to me than SMS in Hangouts app
Sent from my XT1056 using Tapatalk
Stanleywinthrop said:
My own update:
Based off my research, it appears that the problem is that the hangouts app grabs the voicemail sms and intercepts it before the voicemail app can retrieve it. Thus as it stands now, hangouts sms is incompatible with sprint v vm. Hopefully the sprint kit kat update will fix this problem.
As of now the only way to get v vm is to disable sms in hangouts and to renable the v vm app. I've done this,and my voicemail is working normally now.
Click to expand...
Click to collapse
This might be a dumb question but I can't get my voicemail to work after disabling SMS in hangouts. What exactly did you do to re-enable the VM app? Also, I have the Sprint HTC One but I haven't seen this talked about anywhere else.
thanks.
Two things: reload the latest .apk (search for it on xda). Once it is loaded reenable the app in settings. Open the app and rerecord your greeting.
Sent from my XT1056 using xda app-developers app
I just randomly decided to try Hangouts again, and it seems to be working fine. Is anybody else still having any issues?

Hangouts Bug: Recipients Getting My SMS Messages Twice!

Not sure if this a known issue or not but I've been using Hangouts as my default SMS Messaging app and intermittently, when I send an SMS to my contacts, they're reporting that they're getting them twice. I've tested it out my texting myself and got the same problem. It's intermittent though as sometimes it'll just send one SMS. Hangouts is the only Messaging app that's installed. The recipients I'm sending to are using non Android devices (iPhones & Windows Phones).
I then downloaded another SMS app and switched over to that to find out if Hangouts is really the culprit and so far no one has reported that they've had 2 SMS messages from me. I've even text myself and got the SMS once. For now I've disabled Hangouts completely.
I've had the same issue as well. I also receive two of the same SMS from my contacts. I'm not sure if its on T-Mobile's end though.
Sent from my Nexus 5 using xda app-developers app
I have T-Mobile and I do get multiple SMS as well as some of my MMS don't even come through. It says that it has 'an error in downloading'. Eh
I have straight talk AT&T Sim card but don't get the double SMS issue. I can't download MMS though.
Sent from my Nexus 5 using xda app-developers app
datallboy said:
I have straight talk AT&T Sim card but don't get the double SMS issue. I can't download MMS though.
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Are your APN's correct? You aren't trying to download them on Wi-Fi, right? If so, that doesn't work.
Anyway, double message sending/receiving is almost always a network issue.
APN is correct, I've tried downloading MMS over WiFi and mobile and neither work. A lot of people have this problem on straight talk. Seems like only solution is buying a new Sim card and transferring the number.
Sent from my Nexus 7 using xda app-developers app
I'm on the Three UK network and I got them to send me another Simm card already but still got the same issue.
I've been texting all day and so far no one has reported getting double texts from me.
Sent from my Nexus 5 using xda app-developers app

Moto X showing "unable to send messages"

This is my wife's new X. She wanted a freaking Iphone but I talked her into this. Just some color here.
She now has a notification in the tool bar that reads "messages unable to send." If you pull it down, it brings you to the general text app. There is nothing that tells her WHAT messages didn't send. It's driving her crazy. Even to the point of her going to Verizon (which she despises) who were, of course, zero help. Made her delete all her texts and it's still happening. All her texts read as sent and if you exit the text app, the notification goes away for a few seconds then reappears.
Need to know if any of you guys have an idea of why this is happening and if so, how to stop it.
She'll turn that thing into an iphone by the end of the week if I can't figure it out.
Thanks gang.
Does she have an active mobile data connection? I think she needs that to text on Verizon, wifi may not be sufficient.
Groid said:
Does she have an active mobile data connection? I think she needs that to text on Verizon, wifi may not be sufficient.
Click to expand...
Click to collapse
Yeah. data is up and running.
Groid said:
Does she have an active mobile data connection? I think she needs that to text on Verizon, wifi may not be sufficient.
Click to expand...
Click to collapse
Anyone else have a guess? It's driving her nuts.
Are her messages actually being sent and received?
Remove her sim and reinsert.
Google the Verizon APN settings and confirm they are correct in network settings.
Try a different texting app. I'd recommend Textra or hangouts.
If none of that works reply here I'm sure there will be more help incoming.
I sometimes have this problem when sending pictures to iPhones, it will constantly fail to send. Rebooting usually solves it
Sent from my XT1060 using XDA Premium 4 mobile app
Have you tried Settings > Apps > swipe R to L to get to All > Messaging > Force stop > Clear cache > Clear data. Restart and try another message. Or as others have suggested, try another messaging app. I really like 8SMS and have set that as my default messaging app and set Active Notifications to show 8SMS notifications by default.
Switched to Chomp SMS and it's fine.
Thanks all.
redddog said:
Switched to Chomp SMS and it's fine.
Thanks all.
Click to expand...
Click to collapse
I had the same problem before the 4.4.3 update. It was picture mail that wouldn't send. Our APNs have a dedicated MMS APN that needed to be configured for my mvno . once I configured the APN I rebooted and it sent whatever picture mail I had been trying to send out.
Sent from my XT1053 using XDA Premium 4 mobile app
marnold425 said:
I had the same problem before the 4.4.3 update. It was picture mail that wouldn't send. Our APNs have a dedicated MMS APN that needed to be configured for my mvno . once I configured the APN I rebooted and it sent whatever picture mail I had been trying to send out.
Sent from my XT1053 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
A lot of people actually seem to be having trouble with SMS after the 4.4.3 update. It generally seems to be because they've disabled the app "messaging" and for whatever reason, they can't reenable it after the update.
It doesn't make much sense though, because texting apps can't rout messages through other apps anymore.
thebeastglasser said:
A lot of people actually seem to be having trouble with SMS after the 4.4.3 update. It generally seems to be because they've disabled the app "messaging" and for whatever reason, they can't reenable it after the update.
It doesn't make much sense though, because texting apps can't rout messages
I had the problem before the update and after I updated it was already fixed but it was because my service provider and I figured it out before the update
Sent from my XT1053 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I'd been getting the unsent SMS every couple days on 4.4.2. I used 'Permission Friendly Apps' to find what had 'Send SMS' permissions. I don't use Skype from my phone, so I uninstalled it. I also disabled SMS and turned off the 'Improve Hangouts' option in Hangouts. After about a week, still no mysterious empty message.
It's not proof any of that fixes anything, but may be worth a try?
Sent from my XT1053 using XDA Free mobile app

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