[Q] H+ gone, can make calls; don't know what to look for. - Xperia Z Q&A, Help & Troubleshooting

Hello friends,
I have the Z for almost two years now, and have had a issue for a long time; here goes:
A long time ago, I started flashing roms, and everything was all right. After a few months I noticed that I had no H+ any more.
Because I thought that the TELE-2 service was horrible I left it. Eventually I thought I was shut off, and because I'm more of a WiFi user, I left the issue.
Now, after a year, I decided to call TELE-2 and they tried to help me restoring my APN settings. Everything was all right but I still can't use 3g.
I can make calls, but as soon as I turn off WiFi, my network connectivity disappears and shows a exclamation mark.
entering *#*#4636#*#* gives me some information, but I'm not sure what to make of it. Roaming is enabled, HTTP client test gives:
FAIL: IOexeption.
I'm thinking this has something to do with my modem/ baseband?
Can someone point me to a correct thread because I'm not even sure what this issue is called.
Or perhaps teach me how to treat network connectivity issues in the future?
If further information is needed I'll fill it in. Remember, I have some knowledge, but I'm still pretty much a noob!

Bump?

Nyahaha1171 said:
Hello friends,
I have the Z for almost two years now, and have had a issue for a long time; here goes:
A long time ago, I started flashing roms, and everything was all right. After a few months I noticed that I had no H+ any more.
Because I thought that the TELE-2 service was horrible I left it. Eventually I thought I was shut off, and because I'm more of a WiFi user, I left the issue.
Now, after a year, I decided to call TELE-2 and they tried to help me restoring my APN settings. Everything was all right but I still can't use 3g.
I can make calls, but as soon as I turn off WiFi, my network connectivity disappears and shows a exclamation mark.
entering *#*#4636#*#* gives me some information, but I'm not sure what to make of it. Roaming is enabled, HTTP client test gives:
FAIL: IOexeption.
I'm thinking this has something to do with my modem/ baseband?
Can someone point me to a correct thread because I'm not even sure what this issue is called.
Or perhaps teach me how to treat network connectivity issues in the future?
If further information is needed I'll fill it in. Remember, I have some knowledge, but I'm still pretty much a noob!
Click to expand...
Click to collapse
Nyahaha1171 said:
Bump?
Click to expand...
Click to collapse
Well, I would think you have either unlocked bootloader wrongly (usually slight chance) or flashed wrong FTF/ROM for your device.
Now I would suggest you go to STOCK ROM for your device first. You can flash it via flashtool
You would need FTF from general section and also flashtool which you can get from here
http://www.flashtool.net/index.php
You can search xda for how to use it. If you still have questions, quote me and I would be glad to help

Hnk1 said:
Well, I would think you have either unlocked bootloader wrongly (usually slight chance) or flashed wrong FTF/ROM for your device.
Now I would suggest you go to STOCK ROM for your device first. You can flash it via flashtool
You would need FTF from general section and also flashtool which you can get from here
You can search xda for how to use it. If you still have questions, quote me and I would be glad to help
Click to expand...
Click to collapse
Yes, I tried it already, I found a Dutch Generic FTF, flashed it but it didn't work. If I remember correctly there was a option to only flash the Baseband/Radio.
I expected that something like that was broken and that reflashing the original might fix it. But alas, bad luck. Would it be a good idea to learn how to logcat?
Would it be helpful if I provided these?
Thanks in advance.

Nyahaha1171 said:
Yes, I tried it already, I found a Dutch Generic FTF, flashed it but it didn't work. If I remember correctly there was a option to only flash the Baseband/Radio.
I expected that something like that was broken and that reflashing the original might fix it. But alas, bad luck. Would it be a good idea to learn how to logcat?
Would it be helpful if I provided these?
Thanks in advance.
Click to expand...
Click to collapse
I would like you to check on your xperia Z box it's exact model number with baseband and every other detail you can provide. Also, tell me if you got it sim free or had a contract or something like that. Are you on unlocked bootloader ?

Hnk1 said:
I would like you to check on your xperia Z box it's exact model number with baseband and every other detail you can provide. Also, tell me if you got it sim free or had a contract or something like that. Are you on unlocked bootloader ?
Click to expand...
Click to collapse
On a contract, but warranty doesn't matter. Unlocked Bootloader, Rooted, currently running 5.1 Resurrection.
All right, here goes:
- C6603
- GSM/GPRS/EDGE 850/900/1800/1900& UMTS/HSPA Bands 1/5/8 & LTE 1/3/5/7/8/20
- SI 1270-4181.6 NL
- S/N: CB5A1TNCA0
Let's hope this suffices. I presume that by flashing a ROM with wrong Baseband in the
past my phone can't communicate with the towers in my area; because every part of the world uses different frequencies?

Nyahaha1171 said:
On a contract, but warranty doesn't matter. Unlocked Bootloader, Rooted, currently running 5.1 Resurrection.
All right, here goes:
- C6603
- GSM/GPRS/EDGE 850/900/1800/1900& UMTS/HSPA Bands 1/5/8 & LTE 1/3/5/7/8/20
- SI 1270-4181.6 NL
- S/N: CB5A1TNCA0
Let's hope this suffices. I presume that by flashing a ROM with wrong Baseband in the
past my phone can't communicate with the towers in my area; because every part of the world uses different frequencies?
Click to expand...
Click to collapse
Can you check which frequencies your network provider uses ?
Usually it's available on their websites. In the mean time I'll look for a ROM you can flash and see if that helps! We might be going to STOCK ROM !
Also check which model does your custom ROM shows!
In the pictures, you can clearly see the difference in basebands between C6602/03 models.

Hnk1 said:
Can you check which frequencies your network provider uses ?
Usually it's available on their websites. In the mean time I'll look for a ROM you can flash and see if that helps! We might be going to STOCK ROM !
Also check which model does your custom ROM shows!
In the pictures, you can clearly see the difference in basebands between C6602/03 models.
Click to expand...
Click to collapse
All right. I've tried to find out what frequenties my provider uses, asked around on the forum and it seems no one is willing to help me.
It seems they are not willing to disclose frequency information and keep changing subjects; also when other people ask this question.
This might make things a little harder. Also, you advised me to try out stock again, I'm willing to do this, but I have to say:
I hate Google. I hate them more than anything and would like to leave the stock experience as fast as possible.
Let us see what the steps are I should take now.
- Flash Stock ROM/Baseband
- ???
- Profit
As mentioned earlier, I tried this before, and it didn't work. So I must be missing something. Just in case I didn't explain my self well enough;
I can make calls, I can't use 3G/HSDPA. When using network monitor, everything fails, unless I reconnect with WiFi. My Bootloader is unlocked, and I
am rooted. Resurrection Team uses Evo kernel (Which I hate because it's pretty unstable.), However, My issues predate the kernel by far.
It seems I'm really failing in correctly flashing my device, because there always seems to be something wrong.
Either it gets extremely laggy, or it randomly reboots (2 to 3 times a day. Unable to reproduce.), No audio when calling unless on speaker and a plethora of other issues.
This could also explain why my internet doesn't work. But it seems unlikely for me to fail in correctly flashing my device for 2 years, don't you agree?
EDIT: Can't even use *#*#service#*#*, doesn't work like everything else.

Nyahaha1171 said:
All right. I've tried to find out what frequenties my provider uses, asked around on the forum and it seems no one is willing to help me.
It seems they are not willing to disclose frequency information and keep changing subjects; also when other people ask this question.
This might make things a little harder. Also, you advised me to try out stock again, I'm willing to do this, but I have to say:
I hate Google. I hate them more than anything and would like to leave the stock experience as fast as possible.
Let us see what the steps are I should take now.
- Flash Stock ROM/Baseband
- ???
- Profit
As mentioned earlier, I tried this before, and it didn't work. So I must be missing something. Just in case I didn't explain my self well enough;
I can make calls, I can't use 3G/HSDPA. When using network monitor, everything fails, unless I reconnect with WiFi. My Bootloader is unlocked, and I
am rooted. Resurrection Team uses Evo kernel (Which I hate because it's pretty unstable.), However, My issues predate the kernel by far.
It seems I'm really failing in correctly flashing my device, because there always seems to be something wrong.
Either it gets extremely laggy, or it randomly reboots (2 to 3 times a day. Unable to reproduce.), No audio when calling unless on speaker and a plethora of other issues.
This could also explain why my internet doesn't work. But it seems unlikely for me to fail in correctly flashing my device for 2 years, don't you agree?
EDIT: Can't even use *#*#service#*#*, doesn't work like everything else.
Click to expand...
Click to collapse
Thank you so much for your detailed response. We love as much information we can have to answer your queries better.
I was trying to find out your network baseband because this would help me establish which STOCK ROM to flash. To inquire about your baseband, call your network provider from your phone and ask them these questions. Tell them you need to know for a phone you bought internationally and want to know if baseband matches or not. They would tell you in a moment.
I am sure you must know alot about flashing but sometimes, some roms are specific for certain models. Like it might be for a different baseband but not for other. Usually flashing roms doesnot play with your basebands but if you got some home brewed rom which is made over stock, this can actually mess up your device. Same goes for kernels if they are directed at a particular model, and it can act differently.
I am not sure why you blame Google as Sony is responsible for producing this phone so maybe enlighten me a bit ?? Sony has got custom UI , not actually Google.
What I would suggest is that flash an older FTF like KITKAT or Jeally Bean to your device and see if it works. Next if it doesnot, update your device using SONY COMPANION and not flashtool. Sometimes this also helps.
By the way do you have an official Sony care near your place ?

Hnk1 said:
Thank you so much for your detailed response. We love as much information we can have to answer your queries better.
I was trying to find out your network baseband because this would help me establish which STOCK ROM to flash. To inquire about your baseband, call your network provider from your phone and ask them these questions. Tell them you need to know for a phone you bought internationally and want to know if baseband matches or not. They would tell you in a moment.
I am sure you must know alot about flashing but sometimes, some roms are specific for certain models. Like it might be for a different baseband but not for other. Usually flashing roms doesnot play with your basebands but if you got some home brewed rom which is made over stock, this can actually mess up your device. Same goes for kernels if they are directed at a particular model, and it can act differently.
I am not sure why you blame Google as Sony is responsible for producing this phone so maybe enlighten me a bit ?? Sony has got custom UI , not actually Google.
What I would suggest is that flash an older FTF like KITKAT or Jeally Bean to your device and see if it works. Next if it doesnot, update your device using SONY COMPANION and not flashtool. Sometimes this also helps.
By the way do you have an official Sony care near your place ?
Click to expand...
Click to collapse
I blamed Google, because I genuinely hate them. They step on people, and violate human rights many people died defending. But that's a different story. Alas, I eventually flashed Stock 10.3.1.A.2.67; the first rom my phone came shipped with. It didn't work either. I'm starting to think that something might be broken because I don't have warranty any longer that would be a bummer. But let's continue. I can't use Sony update service because my bootloader is unlocked. And last time I checked it couldn't be relocked right? Also, there isn't anything like a Sony center near me.

Nyahaha1171 said:
I blamed Google, because I genuinely hate them. They step on people, and violate human rights many people died defending. But that's a different story. Alas, I eventually flashed Stock 10.3.1.A.2.67; the first rom my phone came shipped with. It didn't work either. I'm starting to think that something might be broken because I don't have warranty any longer that would be a bummer. But let's continue. I can't use Sony update service because my bootloader is unlocked. And last time I checked it couldn't be relocked right? Also, there isn't anything like a Sony center near me.
Click to expand...
Click to collapse
i think you have lost some values from TA backup. Use flashtool to relock it and see if that helps. Did you make a TA backup when you unlocked it ?

Hnk1 said:
i think you have lost some values from TA backup. Use flashtool to relock it and see if that helps. Did you make a TA backup when you unlocked it ?
Click to expand...
Click to collapse
Nope, saw a thread coming by this morning, also about TA partitions. I'm afraid that at the time I wasn't aware yet of the TA. Is this really bad or can it still be saved? When flashing
a rom, does it get overwritten?
Also, the SI number on my box says 1270-4181.6, yet the customization version on the phone states that I'm running 1270-4975_R3B. Even though I found a Dutch version.
Is this correct?

Nyahaha1171 said:
Nope, saw a thread coming by this morning, also about TA partitions. I'm afraid that at the time I wasn't aware yet of the TA. Is this really bad or can it still be saved? When flashing
a rom, does it get overwritten?
Also, the SI number on my box says 1270-4181.6, yet the customization version on the phone states that I'm running 1270-4975_R3B. Even though I found a Dutch version.
Is this correct?
Click to expand...
Click to collapse
TA numbers are device specific and if lost, they can result in WIFI and Bluetooth problems for most users but it is rare. Sometimes relocking bootloader can fix these as well but you said you havenot been able to . Are you connecting in fastboot mode for that using flashtool?
I think you should look at this thread for SI number and try to change it accordingly. Remember only the first link is Xperia Z specific and other links for other devices which might work to change your SI
http://forum.xda-developers.com/xperia-z/general/info-xperia-z-firmware-customizations-t2287283
http://forum.xda-developers.com/xperia-u/general/change-si-easy-t2005562
http://forum.xda-developers.com/xperia-u/general/change-si-easy-t2005562
TA partitions have been successfully repaired by SONY service centres. you can mail them your phone and wait for them to return it back. Make sure you email/call before you dispatch your phone and make details accordingly!

Nyahaha1171 said:
Nope, saw a thread coming by this morning, also about TA partitions. I'm afraid that at the time I wasn't aware yet of the TA. Is this really bad or can it still be saved? When flashing
a rom, does it get overwritten?
Also, the SI number on my box says 1270-4181.6, yet the customization version on the phone states that I'm running 1270-4975_R3B. Even though I found a Dutch version.
Is this correct?
Click to expand...
Click to collapse
Hey I remember that you have not tried this so I thought you should give it a try.
Sony Emma Flashtool
http://developer.sonymobile.com/services/flash-tool/
How to use it
https://www.youtube.com/watch?v=g8azjXu4etI
Try repairing your phone with this and see what happens.
Quote me in case you expect a reply. Good Luck

Related

Rooted phone won't connect allow phone calls or texts.

Hi,
I recently rooted my phone so that I can utilise it with a new Appradio2. It was running fine until yesterday when phone calls and texts stopped working all together, though data still works fine.
The phone occasionally pops up with an 'MM #6' error which appears to be caused then the phone IMEI has been locked out. I have been in contact with my phone provider (Giff-Gaff) and they have stated the phone isn't locked out.
My phone details are:
* Model no: C6603
* Android Version 4.1.2
* Baseband version 9x15A-ACEFWMAZQ-30110017-11
* Kernel version 3.4.0-g298631f-02021-gc1b7814
* Build number 10.1.A.1.434
The rooted apps I have been playing with are GMG Gesture, Greenify and Pimp My Rom.
I believe I was playing with Pimp My Rom before the issues were caused but I cannot remember what I changed. I also backed the phone up with Titanium Backup before the problem started and restored that backup yet it has not rectified the problem.
My last restort, unless anyone knows how I could resolve this is to return it to it's pre-rooted state and start again.
Any help would be grately appreciated.
Dave
drandall said:
Hi,
I recently rooted my phone so that I can utilise it with a new Appradio2. It was running fine until yesterday when phone calls and texts stopped working all together, though data still works fine.
The phone occasionally pops up with an 'MM #6' error which appears to be caused then the phone IMEI has been locked out. I have been in contact with my phone provider (Giff-Gaff) and they have stated the phone isn't locked out.
My phone details are:
* Model no: C6603
* Android Version 4.1.2
* Baseband version 9x15A-ACEFWMAZQ-30110017-11
* Kernel version 3.4.0-g298631f-02021-gc1b7814
* Build number 10.1.A.1.434
The rooted apps I have been playing with are GMG Gesture, Greenify and Pimp My Rom.
I believe I was playing with Pimp My Rom before the issues were caused but I cannot remember what I changed. I also backed the phone up with Titanium Backup before the problem started and restored that backup yet it has not rectified the problem.
My last restort, unless anyone knows how I could resolve this is to return it to it's pre-rooted state and start again.
Any help would be grately appreciated.
Dave
Click to expand...
Click to collapse
where did you buy the phone? if you buy it from a shady dealer they might have report it stolen and tell your celluar service to block the IMEI...I know this happen alot on GS3 forums or check to see if your IMEI has been deleted off your phone, flashing sometime does this too, again this is on GS3
G1_enthusiast said:
where did you buy the phone? if you buy it from a shady dealer they might have report it stolen and tell your celluar service to block the IMEI...I know this happen alot on GS3 forums or check to see if your IMEI has been deleted off your phone, flashing sometime does this too, again this is on GS3
Click to expand...
Click to collapse
I bought it direct from Amazon so I doubt that is the problem. Additionally I asked my Phone Network Providor and they said they can't see a problem with the IMEI.
Thanks for the reply.
drandall said:
I bought it direct from Amazon so I doubt that is the problem. Additionally I asked my Phone Network Providor and they said they can't see a problem with the IMEI.
Thanks for the reply.
Click to expand...
Click to collapse
did you check to see if IMEI show up oin the device?
G1_enthusiast said:
did you check to see if IMEI show up oin the device?
Click to expand...
Click to collapse
Yes I typed in *#06# on my phone and checked my IMEI number appeared fine. I then sent that to GiffGaff (my mobile network provider) asking whether it had been blocked and they said it hadn't.
drandall said:
Yes I typed in *#06# on my phone and checked my IMEI number appeared fine. I then sent that to GiffGaff (my mobile network provider) asking whether it had been blocked and they said it hadn't.
Click to expand...
Click to collapse
hmmm i'm not sure, you might wanna do a wipe and try returning it for another one.
G1_enthusiast said:
hmmm i'm not sure, you might wanna do a wipe and try returning it for another one.
Click to expand...
Click to collapse
I'll try un-rooting it and see if that resolves the problem. If it doesn't then I'll return it to the supplier and get a replacement. That won't be such a bad thing as I have a little scratch on the screen anyway.
Thanks for the help
Dave
Just refresh Rom. That should solve your problem
[email protected] from XDA premium
drandall said:
I believe I was playing with Pimp My Rom before the issues were caused but I cannot remember what I changed.
Click to expand...
Click to collapse
Then as already advised reflash and start from scratch which is what you should just do in these situations because no one can help unless you can list exactly what you've done.
XperienceD said:
Then as already advised reflash and start from scratch which is what you should just do in these situations because no one can help unless you can list exactly what you've done.
Click to expand...
Click to collapse
Just to update you all, I unrooted and reflashed the phone and the error remained. Since then I've been in contact with the phone supplier (AVTree LTD, via Amazon.co.uk) and they have stated that they have had several complaints regarding phones from the same supplier recently and have forwarded the information onto Suffolk Police to look into. They have also said that they will offer me a full refund and will cover the cost of returning the phone.
Looking on the bright side at least it appears that I didn't do anything to kill the phone. I have also ordered a new one that is now £60 cheaper than the price I bought the last one for.
Thanks for all your help.
Dave
drandall said:
Just to update you all, I unrooted and reflashed the phone and the error remained. Since then I've been in contact with the phone supplier (AVTree LTD, via Amazon.co.uk) and they have stated that they have had several complaints regarding phones from the same supplier recently and have forwarded the information onto Suffolk Police to look into.
Click to expand...
Click to collapse
Doesn't sound good but at least you've not lost anything.

[Q] Need step by step HELP to find issue and fix problem

Hello,
I've been come to xda-developes site a number of times over the past couple of years and have always managed to work my way through just about every issue I've encountered...until now
This is my very first time posting, so please bear with me if my terminology is wrong or if I'm not really clear on anything
I got this Unlocked LG Thrill P925 for my husband from someone off of Craigslist. He loved the phone and used it for several months before encountering this issue. When I got the phone it was already unlocked. Although I didn't spend a whole lot of time digging around in his phone, I kind of assumed it was probably factory unlocked because I never saw SuperUser or any other typical app you'd normally see on a rooted/unlocked phone. Considering it is an AT&T phone and we'd been using it on T-Mobile, I definitely know it was unlocked lol.
As stated, everything was fine for several months. One day, my husband was having some issues with the phone not working properly. He finally removed the battery for a while then put the battery back in and turned it on. He said when it came on it had a bunch of computer type code (like letters/numbers/characters) flashing across the screen. One day I decided to mess with it and I finally got it to boot up, however, the phone is NO LONGER UNLOCKED. It seemed like it had basically just factory reset itself or something. I quickly found the battery would drain VERY QUICKLY. Because of this, I was really hoping that maybe the battery crapped out and caused the phone to have some sort of meltdown.
I got a new battery for it, unfortunately the new battery didn't help anything.
I started fiddling around with the phone and realized SEVERAL issues that I haven't been able to figure out how to work around (I've found posts of other people having very similar issues, however, it seems there phones were apparently rooted/modded etc...I have nothing that points me to believe this phone is rooted).
When I go to Settings/About Phone it shows the Model Number as LG-P925
Android Version: 2.3.5
Baseband Version: L6260_MODEM_SIC_01.1042.00
Kernal Version: 2.6.35.7+
Build number: GRJ90
Software Version: LGP925-V20p-FEB-22-2012
If I click on Software Update, I get a pop up that says "The application com.lge.omadmclient (process com.lge.omadmclient) has stopped unexpectedly. Please try again" and I have to Force Close it
If I go to Settings/About Phone/Status it shows
My Phone Number: Unknown <I do not have an active at&t sim only T-Mobile and it won't register>
Network: Unknown
Signal Strength: 0 dBm 0 asu
Mobile Network Type: Unknown
Service State: Out of Service
Roaming: Not Roaming
Mobile Network State: Disconnected
IMEI: Unknown
IMEI SV: Unknown
Usually when I shut the phone off **OR** if I try to do a Hard Reset (Hold Volume & Power Button down etc) the phone WILL NOT boot back up until I connect it to the USB again as if I'm charging it...even then I sometimes have to mess with it by taking the battery out, put it back in, plug the usb in THEN start it. Most of the time it will not start up without the usb being plugged in.
I have LG Mobile Tool...Occasionally it detects the phone and shows there's a software update available. However, when I try to update it, it either just hangs up at apprx 4% OR it will go into Emergency Mode and want me to enter the IMEI. Everytime I try to enter the IMEI # the numbers disappear before I can click next and it prompts me again to enter the IMEI #. ***Also..FYI...if I try to obtain the IMEI # by using *#060# I get a pop up that says Reorganinzing Internal Processes Please Try Again in a Short While***
I apologize in advance if my post seems long winded...I just want to make sure I give all the possible details I can...I'm a techy person, I really like working on phones etc and I've taught myself everything I know so far. Yes, I'd like to get the phone working again, however, I also want to BEAT THIS CHALLENGE....IT'S DRIVING ME CRAZY
Thank you for any help you can give me!
Somehow you lost IMEI. If the phone had an invalid or stolen one, I am unsure how to deal with that. Sometimes flashing firmware will also fix IMEI.
http://forum.xda-developers.com/showthread.php?t=2195753
Otherwise there are guides for fixing just IMEI. Check Optimus 3D section (same phone, Euro version).
drastic00 said:
Somehow you lost IMEI. If the phone had an invalid or stolen one, I am unsure how to deal with that. Sometimes flashing firmware will also fix IMEI.
http://forum.xda-developers.com/showthread.php?t=2195753
Otherwise there are guides for fixing just IMEI. Check Optimus 3D section (same phone, Euro version).
Click to expand...
Click to collapse
Thank you so much for your response. I looked over the link you gave me, in fact I found that thread before posting myself.
What I'm confused on and not sure how to proceed is that #1 it says must have ics...I only have gingerbread and so far have been unsuccessful in installing any updates/upgrades. I honestly don't even know where to start
I love android phones and am not a big fan of iPhones, however, I can jailbreak/unlock gsm iPhones no problem. I'm a bit more confused with flashing & rooting etc. I keep reading as much as possible, but embarassingly enough...I'm not even sure what process has to come first in this. Flash the from first? Attempt to root first? Or??? I can get wifi on the phone, but have not been able to install updates etc via the PC.
I'm sorry to be a pain...I want to be able t do this! I'm just stuck. I rooted/unlocked my galaxy s2 a coupe of years ago without issue, however, I really don't even remember all the steps I did with that. As much as I don't like iPhones, most of my family prefer iPhones over androids...which is why/how I learned to jailbreak and unlock them pretty easily. I've never ran into a problem like this where I have no imei etc. Therefore I am at a total loss on where to start given the current build and android version etc
Also, I forgot to mention in my initial post, I've read from some people that the apn could be the problem...I've tried going into the apn however, as soon as I click on apn it kicks me right out
It just means you can't install xbsall's custom ROM on top of GB; following the steps puts you to a rooted version of ICS, then the custom ROM, if you choose to install it.
Pretty sure IMEI should still appear even if APN is not set up, so I doubt that is the problem.
drastic00 said:
It just means you can't install xbsall's custom ROM on top of GB; following the steps puts you to a rooted version of ICS, then the custom ROM, if you choose to install it.
Pretty sure IMEI should still appear even if APN is not set up, so I doubt that is the problem.
Click to expand...
Click to collapse
Thank you again for your response. I will give it a try later this afternoon and post the results.
It's just crazy...can't figure out how it could be working fine for months, then suddenly have a meltdown along with a case of severe amnesia lol. I've seen there's a lot of other people with pretty much the exact same issue...on the Thrill forum as well as the Optimus 3d.
Yeah, that is odd. We call that a 'glitch.' Who knows, maybe some startup process checked IMEI and didn't like it somehow. No telling... Hopefully it is not some hardware issue.

HTC One Suddenly goes "Out of Service"

This has happened to me before, and I had never actually fixed it. Basically what happened was out of the blue, I had no service. I did not do anything to cause this, or at least I don't think I did. I don't know if 4G works, but I'm sure 3G does not. This is all the info I have at the moment (see picture). Last time this happened, I met this guy at my local Sprint store who was cool enough to give me a new phone and make this all go away. But I don't have that option this time, and I would love any help. Thank you in advance.
What did you do before this happened? Did you flash a different ROM? If so, what ROM were you on and which one did you flash to?
I am currently running the latest version of Cyanogenmod, (11/30/13) and when I had updated to today's release there was no sign of the service being gone.
When you go to CDMA subscription in settings, is it set to NV or RUIN/SIM?
How would I get to that in settings on 4.4.1?
Settings>more>mobile networks>CDMA subscriptions
This is what that brings me to.
Hmm network type?
It just brings up a menu to choose either 2G, 3G, or LTE.
I'm not sure but I think the 4.4.1 CM version doesn't have the option. Flash back to 4.3 version and make sure you are set to NV. I think that is your problem.
Installing right now, I'll keep posted
Make sure it is a CM based ROM as the sense based ROMs don't necessarily give you the option either.
After flashing a 4.3 CM ROM and making sure the network mode is set to NV, everything that was in my settings (MIN, MEID, IMEI) is back to normal, except for it still saying it is out of service.
EDIT: 4.2.2 ROM*
OK. Now flash a stock ROM and do a handsfree reactivation. That should get you back up.
Flashing this: http://forum.xda-developers.com/showthread.php?t=2467607 I hope this works.
You sir, are a life saver. I just wish I knew this info when I had my old phone. Thank you very much I hope this helps many other people as well.
Also, I tried flashing the latest CM after all of this, and right after it booted it asked me to insert a sim card. My sim card is in, and I don't know what the problem is there. I also had no service either.
If you are happy with the rom you might want to check with CM devs and see if you can toggle that setting some other way than flashing something else.
RealROGWaffle said:
This has happened to me before, and I had never actually fixed it. Basically what happened was out of the blue, I had no service. I did not do anything to cause this, or at least I don't think I did. I don't know if 4G works, but I'm sure 3G does not. This is all the info I have at the moment (see picture). Last time this happened, I met this guy at my local Sprint store who was cool enough to give me a new phone and make this all go away. But I don't have that option this time, and I would love any help. Thank you in advance.
Click to expand...
Click to collapse
This used to happen to my Galaxy Nexus. The cause may have been the radio I was flashing was a bad download. I would try flashing a new radio in recovery to see if that works...
i removed the default tapatalk signature
Oh, and another thing. What is your IMEI SV supposed to look like? because mine is 00 at the moment.
EDIT: I realize that is normal. I flashed the new radio, and I'm about to see if it works on CM 11

Dangers Of Messing With Your Phone

Hello, everyone, I'd like to share my experience, get any help if someone can, and warn some future people.
So a few months ago i rooted and ROM swapped my HTC one. It was great, I loved it, it was fast and simple.
I tried to change the ROM on it the other day and everything went down hill form there. Basically I ended up having no service and everything else seeming to work fine. So after spending an entire day trying to fix it with BD619, i had to call my carrier today. Now i have the sprint phones, and the sprint service, but i have Credo as a carrier. God knows why. They essentially gave me nothing saying my phone must be bricked and they can't help me.
One thing they did try however was to have me put in a ##xxxxx# number, and there i saw and could edit my MDN and MSID, instead of showing my my phone number and the MSID number they both had "No" written. So he had me edit it and put it in, but when i click "commit changes" it said "commit failed" so if anyone knows anything about that or could help me there, it'd greatly appreciated.
Lesson is, even if you think you know what you are doing, and are careful, weird stuff can happen, and if you have an Odd carrier version of an already less support model of phone (the sprint version), then be EXTRA careful.
Kdenery said:
Hello, everyone, I'd like to share my experience, get any help if someone can, and warn some future people.
So a few months ago i rooted and ROM swapped my HTC one. It was great, I loved it, it was fast and simple.
I tried to change the ROM on it the other day and everything went down hill form there. Basically I ended up having no service and everything else seeming to work fine. So after spending an entire day trying to fix it with BD619, i had to call my carrier today. Now i have the sprint phones, and the sprint service, but i have Credo as a carrier. God knows why. They essentially gave me nothing saying my phone must be bricked and they can't help me.
One thing they did try however was to have me put in a ##xxxxx# number, and there i saw and could edit my MDN and MSID, instead of showing my my phone number and the MSID number they both had "No" written. So he had me edit it and put it in, but when i click "commit changes" it said "commit failed" so if anyone knows anything about that or could help me there, it'd greatly appreciated.
Lesson is, even if you think you know what you are doing, and are careful, weird stuff can happen, and if you have an Odd carrier version of an already less support model of phone (the sprint version), then be EXTRA careful.
Click to expand...
Click to collapse
Have you tried simply running the latest RUU and reverting it back to stock?
**edit** http://www.htc.com/us/support/news.aspx?p_id=629&p_name=htc-one-sprint
Kraizk said:
Have you tried simply running the latest RUU and reverting it back to stock?
**edit** http://www.htc.com/us/support/news.aspx?p_id=629&p_name=htc-one-sprint
Click to expand...
Click to collapse
Yes, twice
This is not an uncommon problem but it happens with certain HTC ones and not others. I have helped a few other people with this issue. Most likely, your current ROM is set to RUIN/SIM in Settings-> More-> Mobile Network -> Subscription settings. It needs to be set to NV. If you can't get to this setting, you need to flash a ROM that has the setting available. CM 10 based ROMs all seem to have it. If your phone does not automatically reactivate, you can flash to a stock ROM and use the handsfree activation function and that should get you back up.
jamesissocool said:
This is not an uncommon problem but it happens with certain HTC ones and not others. I have helped a few other people with this issue. Most likely, your current ROM is set to RUIN/SIM in Settings-> More-> Mobile Network -> Subscription settings. It needs to be set to NV. If you can't get to this setting, you need to flash a ROM that has the setting available. CM 10 based ROMs all seem to have it. If your phone does not automatically reactivate, you can flash to a stock ROM and use the handsfree activation function and that should get you back up.
Click to expand...
Click to collapse
I'm going to try this now thanks
jamesissocool said:
This is not an uncommon problem but it happens with certain HTC ones and not others. I have helped a few other people with this issue. Most likely, your current ROM is set to RUIN/SIM in Settings-> More-> Mobile Network -> Subscription settings. It needs to be set to NV. If you can't get to this setting, you need to flash a ROM that has the setting available. CM 10 based ROMs all seem to have it. If your phone does not automatically reactivate, you can flash to a stock ROM and use the handsfree activation function and that should get you back up.
Click to expand...
Click to collapse
Okay so i just flashed a CM 11 build. and Holy S*** I have ******* service! I cant make calls, it says it's not authorized. And i don't see the option you were talking about, in mobile network, i see , Data Enables, Data Roaming, Preferred Network type, System select, (then grayed out) Access Point Names and Network operators, (then not grayed out) carrier settings. When i click carrier settings it says "Unfortunately, the process com.android.phone has stopped. and it takes me back a screen.
where do i go from here?
Kdenery said:
Okay so i just flashed a CM 11 build. and Holy S*** I have ******* service! I cant make calls, it says it's not authorized. And i don't see the option you were talking about, in mobile network, i see , Data Enables, Data Roaming, Preferred Network type, System select, (then grayed out) Access Point Names and Network operators, (then not grayed out) carrier settings. When i click carrier settings it says "Unfortunately, the process com.android.phone has stopped. and it takes me back a screen.
where do i go from here?
Click to expand...
Click to collapse
Try flashing a CM10 ROM. I've always seen the option there. The kitkat ROMs I have used do not have the option except for the Nocs GE.
Kdenery said:
Hello, everyone, I'd like to share my experience, get any help if someone can, and warn some future people.
So a few months ago i rooted and ROM swapped my HTC one. It was great, I loved it, it was fast and simple.
I tried to change the ROM on it the other day and everything went down hill form there. Basically I ended up having no service and everything else seeming to work fine. So after spending an entire day trying to fix it with BD619, i had to call my carrier today. Now i have the sprint phones, and the sprint service, but i have Credo as a carrier. God knows why. They essentially gave me nothing saying my phone must be bricked and they can't help me.
One thing they did try however was to have me put in a ##xxxxx# number, and there i saw and could edit my MDN and MSID, instead of showing my my phone number and the MSID number they both had "No" written. So he had me edit it and put it in, but when i click "commit changes" it said "commit failed" so if anyone knows anything about that or could help me there, it'd greatly appreciated.
Lesson is, even if you think you know what you are doing, and are careful, weird stuff can happen, and if you have an Odd carrier version of an already less support model of phone (the sprint version), then be EXTRA careful.
Click to expand...
Click to collapse
The only way something like this happens is one of two things.....
1. Ur a noob
2. Your a dev and your testing ril on your rom
The only way to fix this which is a cleared meid of some sort......flashing cm10.1 is the only way and aquiring service by switching to nv....once there everything is fixed just flash/restore back to your rom.
Sent from my HTCONE using Tapatalk
-TheEdge- said:
The only way something like this happens is one of two things.....
1. Ur a noob
2. Your a dev and your testing ril on your rom
The only way to fix this which is a cleared meid of some sort......flashing cm10.1 is the only way and aquiring service by switching to nv....once there everything is fixed just flash/restore back to your rom.
Sent from my HTCONE using Tapatalk
Click to expand...
Click to collapse
i'd kinda like to argue a point here as this just happened to me. i am certainly not new to flashing, starting back with the mogul and having almost every sprint smart phone since then unlocked (windows) or rooted (webos and android).
Using TWRP and previously running ecliptic 4.3 i wiped caches, system and data then installed the 4.4.2 from team d3rp and voila... no service no meid no nothing.... yes i have the latest radio on my phone.
i guess my point in this is that there's a number 3 that you didn't mention.
3. sh!t happens and it's not n00b related.
for anyone else that has this issue... flashing CM 10.1 worked for me. i didn't even have to set up anything, it just picked up signal. so i rebooted, wiped and nandroided back to 4.3 and all is well.
Did you flash a rom that was meant for another carrier?
Sent from my SM-N900P using XDA Premium 4 mobile app
Robert542 said:
Did you flash a rom that was meant for another carrier?
Sent from my SM-N900P using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I didn't... it was SuperOneK. i'm certainly not blaming the rom though. especially not when others are flashing it fine. the ONLY thing i can think of possibly happening is a bad download. I was in a rush and didn't check the md5.
I had a similar problem when flashing miui. Nothing worked. Even went back to a sense backup and nothing worked.
Commit failed as well.
Here's what I did to make it work again.
Flashed cm10. Change the network settings for CDMA. (Boom it SAID I had service..but didn't).
Rebooted a few times (probably not necessary).
Flashed a sense 4.3 ROM that was close to stock.
Update msl and all that. Commit.
For me..changed LTE/CDMA to just CDMA (no 4g in wv).
Boom it worked again. Hope this helps!
Sent from my HTCONE using xda app-developers app

[Q] C6903 weird SIM / network error (with really bad timing)

Hi you all! Please help a girl in trouble!
Some time ago I flashed 3SE rom (1276-2189_14.5.A.0.242_R1D) on my phone because ..well.. the Nordic combined lollipop update took ages and I didn't wanna wait no longer.
The flashing went well and the phone worked properly. About one month ago the usb-cover came off so I sent it to get repaired.
Yesterday I finally got my phone back after three weeks and was such a happy girl. I flashed the customized NCB (1276-9897 14.5.A.0.270_R1D) to get rid of the 3-logo when booting. Then I moved all my photos n stuff on the phone... and first after this I inserted the SIM-card - only to notice that the phone does not work.
It won't connect to network. Says stuff like "invalid card", "emergency calls only". Everything else seems to be OK. I have tried a couple of SIM-cards that work in other phones, but nothing. The cards are not home cut, they are original micro sims. I took the sim lock off also, but it does not help.
I have tried flashing several roms, but still the same. I noticed that on some it get's some kind of signal strength, but on some roms it's just 0. I've flashed with flashtool and used also Sony PC Companion. But still the problem remains.
The IMEI can still be seen. On the phones package is the text SI 1276-2949.11 (FI, DA, IS, SV, NO). The phone is less than one year old.
Before everything got wrong the bootloader was unlocked. I checked with Flashtool to unlock bootloader and it showed the IMEI and redirected me to Sony's site, but I got a bit scared if some quarantee would get void. I don't remember the BLU redirecting me before to Sony's site if I have fiddled around with the phone and Flashtool..? The phone is unrooted and I would want to keep it that way. [Edit: it says "Rooting status: Bootloader unlock allowed: Yes"]
Now I am only very confused, and very stuck.
One thing that makes this crappier is that I am leaving tomorrow for my vacation, a trip that will last over one month... I really need my Xperia Z1 working and with me (and I really should be packing etc. instead of googleing and trying to figure out wtf I've done this time.... Unfortunately I really need that phone with me ).
Can somebody help, does anyone have any ideas?
And of course I have also tried the SIM cards with some paper behind them so that they would fit tighter.
If I try to put the APN manually it says that "Access Point Name settings are not available for this user".
I just tried once again to fix the phone with PC Companion, no luck.
Here is some info:
Model number
C6903
Processor info
Qualcomm MSM8974
Baseband version
8974-AAAAANAZQ-10270075-68
Kernel version
3.4.0-perf-ge46ae34-00767-g4bd551b
[email protected]#1
Fri Apr 17 08:24:04 2015
Build number 14.5.A.0.270.
Hello!
I can't find much to do but try to downgrade to a previous working version that was on your phone, and completely wipe everything (with stuff backed up of course) and see if the sim works, then update using PCC.
That's all I can think of, good luck and have a nice trip!
Regards,
~J2C
Just2Cause said:
Hello!
I can't find much to do but try to downgrade to a previous working version that was on your phone, and completely wipe everything (with stuff backed up of course) and see if the sim works, then update using PCC.
That's all I can think of, good luck and have a nice trip!
Regards,
~J2C
Click to expand...
Click to collapse
Hi and Thanks for the hints!
The 3-version of Lollipop worked earlier, but not anymore. Unfortunately I think it is the only version I can find from those that has worked on the phone earlier. Can't seem to find the original anywhere. I have had some backups of the phones and firmwares, but my computers got messed up, so I've lost some of the roms (and of course I have tons of other stooopid backups and their backups )
I'm trying to downgrade to some 14.3. global thingie right now, but my hopes aren't too high since I've done this already few times.
And thanks! I am sure that one busted phone can't mess up my vacation even if it makes it much complicated (water resistant, good camera, gps and battery etc.) But hey, what the heck, it's summer and I'm off duty
Re_T said:
Hi and Thanks for the hints!
The 3-version of Lollipop worked earlier, but not anymore. Unfortunately I think it is the only version I can find from those that has worked on the phone earlier. Can't seem to find the original anywhere. I have had some backups of the phones and firmwares, but my computers got messed up, so I've lost some of the roms (and of course I have tons of other stooopid backups and their backups )
I'm trying to downgrade to some 14.3. global thingie right now, but my hopes aren't too high since I've done this already few times.
And thanks! I am sure that one busted phone can't mess up my vacation even if it makes it much complicated (water resistant, good camera, gps and battery etc.) But hey, what the heck, it's summer and I'm off duty
Click to expand...
Click to collapse
If that doesn't work, at least u can buy a cheapo black 'n' white Nokia phone for calls
Just2Cause said:
If that doesn't work, at least u can buy a cheapo black 'n' white Nokia phone for calls
Click to expand...
Click to collapse
At least they are proper phones that actually DO work.
It's a shame I don't have any of those good ones left.
No other ideas whatsoever? Anybody? Mumbo jumbo voodoo? Rain dance?
Can you see your imei in the service menu?
Yes, the IMEI is there.
Got it fixed in another country in three days!
The service company I used first had broken some chip on the phone... Won't be using their "services" anymore.
Re_T said:
Got it fixed in another country in three days!
The service company I used first had broken some chip on the phone... Won't be using their "services" anymore.
Click to expand...
Click to collapse
Glad you got it fixed.
So it was a broken chip? Or did the chip get damaged when the first company tried to fix this issue?

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