My contacts' Info keeps disappearing...Help please - AT&T Samsung Galaxy S6 Edge

Hi, I have the s6 edge. I have had various galaxy models in the past, so i am familiar with syncing my contacts form gmail and vice versa. But for whatever reason contact information keeps disappearing from random numbers. For example, got mr. abc info saved. a couple of days later. Mr. abc info is gone and all i have is his number in my call log from last time i spoke with him. I make sure that all my contacts are saved under my google account. But this keeps happening, very frustrating and extremely annoying. Perhaps I am missing something, can someone help before I punt my phone, Thx

contacts disappearing
I am having the exact same issue and was wondering if you ever found a fix?

I had this issue when I froze contact storage with titanium backup.
Sent from my SAMSUNG-SM-G925A using Tapatalk

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[Q] Does your phone ever mix up contacts (when receiving sms)?

Something really odd just happened.
I got a text from my buddy Aaron.
Opened up my SMS, and it showed another contact's picture and phone number when looking at the thread. but when I went back to the list of sms threads, it would show Aaron's phone number (not connected to his contact, no picture, no name etc)...
If I clicked on it and went back into the thread, again another contacts name and phone number and picture
wtf ?!?!
So I deleted the sms thread. Went into contacts, and swiped left on Aaron's contact to text him, when in the sms typing area, it only shows his phone number and fails to connect his number to his actual contact.
When I call Aaron from my contacts though, it does show his picture ...
is this sort of thing a common occurance ?
All my contacts are sync'd with exchange (corporate) and most of them are linked to facebook.
I've got no contacts on my sim, or entered into the phone memory itself.
I also noticed that when using a 3rd party sms app, the texts don't get linked up to the contacts, so it would only show the numbers.
pda:I9000UGJG9
phone:I9000UGJG9
csc:I9000BMCJG9
bell phone running on fido
i have not seen the error yet
but now that i know, i might not be surprised if it does happens
wow .. honestly that sort of thing is pretty unacceptable on any phone..
This happened to me yesterday! Any ideas on what causes it?
Ya i ve d same problm. anything can be done abt this?
This has been discussed many times before, its generally down to having other SMS applications on your device, ie Handscent.
this happened when i coded my own SMS app, left it installed on my phone for a few days and open the conversation to my mate and had all the msgs from my girlfriend in it...
Lol.. It actually happened to me a couple of time. Thankfully it solves itself when I hit the back button
Sent from my GT-I9000 using XDA App
it happens me several times on 2 of 4 galaxys. this is totaly unacceptable offcourse. if this isnt fixed on froyo I have a galaxy for sale.
Which firmwares, and is this firmware you are using a final version?
sensi_ said:
This has been discussed many times before, its generally down to having other SMS applications on your device, ie Handscent.
Click to expand...
Click to collapse
It does it for me quite regularly, and I've never installed any other SMS apps. Bog standard JF3, never flashed, nothing.
It was also one of the first things my friend mentioned to me about his new Galaxy S, which hadn't even had a single app of any kind downloaded at the time.
Believe me, it's very weird to have a text apparently from your best male friend telling you how much they love you after the phone gets the name confused with your girlfriend.
Weeeeirdness.
guys, you do know this issue is just a SMS software bug eh?
have you guys tried using ChompSMS (freebie)
that will prevent the problem of mixing contacts
me had this problem before but not anymore when i flash the i9000ZSJP2 firmware..... try it...
SMS problem yes, but Mail too!
I have had this problem with SMS a couple of times, but more serious and more frequent: Exchange mail mixes up, I get maibodies under wrong subject! I am using standard SGS Exchange client. Any other seen this?
AllGamer said:
guys, you do know this issue is just a SMS software bug eh?
have you guys tried using ChompSMS (freebie)
that will prevent the problem of mixing contacts
Click to expand...
Click to collapse
Yup it sure is and i can confirm it on the firmware jpjg8
iv been recieving a lot of sms's and on the notification it gives me some random contact name but once opened it correctly goes back to the original sender with the text. i havn't tried using a diff sms app as im pretty happy with the stock 1 in use.
as for a fix , i found out that a big list of contacts and sms's do confuse the phone and try as much as possible to keep it as small as possible but id love to keep those sms's / mms's , so still no real fix T_T
bump .. me also haveing the same problem. contacts name in the notification is displayed wrong ..but it corrects itself when i open the sms.
using another app solved it
i switch to use Handcent SMS, much better than ChompSMS
i never really noticed if there was a problem with SMS getting mixed up
must have been an older bug on the older firmwares
I Have the same problem as the two people below.
I'll get a new text message, and it will show up on the notifications bar as from some random person, and i'll get another text from the same person and the notification will show another random name. They seem to be names of people that have previously sent me a message, but it is quite strange... It only started happening recently, so maybe it is an app or something conflicting?
The only things that come to mind are the LauncherPro messaging widget that i've been putting on one of my homescreens.
I'm running
Firmware 2.1-upadate1
I9000UGJH2
ECLAIR.UGJH2
rooted and running one click lag fix
also running trillian in the background, as well as beautiful widgets wheather.
can you guys post some info on what you are running so that maybe we can find a cause for this?
karanits said:
bump .. me also haveing the same problem. contacts name in the notification is displayed wrong ..but it corrects itself when i open the sms.
using another app solved it
Click to expand...
Click to collapse
mazroui said:
Yup it sure is and i can confirm it on the firmware jpjg8
iv been recieving a lot of sms's and on the notification it gives me some random contact name but once opened it correctly goes back to the original sender with the text. i havn't tried using a diff sms app as im pretty happy with the stock 1 in use.
as for a fix , i found out that a big list of contacts and sms's do confuse the phone and try as much as possible to keep it as small as possible but id love to keep those sms's / mms's , so still no real fix T_T
Click to expand...
Click to collapse
I experience the same on my desire z with htc's default app.
Is the a solution for this?
I find custom flashing and limiting the number of contacts ridiculously lame - no offence, but these bare not $10 devices
I had this bug on 2.1. I had no other text app installed so put it down to an eclair/rom version bug. Mine would also text the wrong people if it had got the contacts mixed. Best fix for me was a reboot.
I'm on Froyo now and no sign of it so far......fingers crossed
This very same thing is happening to me now. Called my carrier but they couldn't help. Hoping to find a solution here.

[Q] Lost all contacts randomly in Paranoid Android

I recently installed Paranoid Android ROM on my LG G2 (VS980). After signing in to google etc. all of my contacts from my old ROM were transferred over smoothly. I had several texting conversations with people from my contacts (and the conversations I had with them are still shown in hangouts complete with their name and number). However, today I opened up my phone and attempted to text someone, when I realized that all of my contacts but about 10 random people were gone. I've restarted my phone, re-synced my Google account, etc. and still nothing. Has anyone else encountered this issue? This is really an awful situation. It will take absolutely ages to re-retrieve the phone numbers of every human being I know if I can't get these back.
Tominator368 said:
I recently installed Paranoid Android ROM on my LG G2 (VS980). After signing in to google etc. all of my contacts from my old ROM were transferred over smoothly. I had several texting conversations with people from my contacts (and the conversations I had with them are still shown in hangouts complete with their name and number). However, today I opened up my phone and attempted to text someone, when I realized that all of my contacts but about 10 random people were gone. I've restarted my phone, re-synced my Google account, etc. and still nothing. Has anyone else encountered this issue? This is really an awful situation. It will take absolutely ages to re-retrieve the phone numbers of every human being I know if I can't get these back.
Click to expand...
Click to collapse
If you log into https://www.google.com/contacts/#contacts are they missing there also?

SMS and MMS issues with BLU Vivo XL on metroPCS

Hello,
I am using a BLU Vivo XL with metroPCS service and I am having a two MMS issues: 1) Every MMS is duplicated, and 2) MMS service is very unreliable over WiFi. Also, I have 1 sms issue where my messages from some contacts do not thread/aggreagate correctly. For example, I send a sms to ContactA and when they respond, it is in a new thread, I can then continue the conversation in that new thread.
I have updated my APN information to the t-mobile settings. I have had a "phone reset" by a metroPCS CSR over chat. Any ideas on how to rectify these issues?
Similar Problem
I have a similar problem on AT&T. I get duplicate group messages while using google messenger. It only happens with group messages and is fine with normal MMS. Sorry I was unable to help, but you are not alone.
nofunsally said:
Hello,
I am using a BLU Vivo XL with metroPCS service and I am having a two MMS issues: 1) Every MMS is duplicated, and 2) MMS service is very unreliable over WiFi. Also, I have 1 sms issue where my messages from some contacts do not thread/aggreagate correctly. For example, I send a sms to ContactA and when they respond, it is in a new thread, I can then continue the conversation in that new thread.
I have updated my APN information to the t-mobile settings. I have had a "phone reset" by a metroPCS CSR over chat. Any ideas on how to rectify these issues?
Click to expand...
Click to collapse
I'm trying to use my BLU Vivo XL with Chomp Messenger (AT&T). It seems to work other than it won't play any notification sounds no matter which one I choose. It's not blinking the message led either.
I was having the same issue on T-Mobile, my solution was to go through each contact and make sure there were no spaces in any contact numbers. Example: 1 (123) 456-7890 would give me problems, but 1(123)456-7890 worked just fine.
nofunsally said:
Hello,
I am using a BLU Vivo XL with metroPCS service and I am having a two MMS issues: 1) Every MMS is duplicated, and 2) MMS service is very unreliable over WiFi. Also, I have 1 sms issue where my messages from some contacts do not thread/aggreagate correctly. For example, I send a sms to ContactA and when they respond, it is in a new thread, I can then continue the conversation in that new thread.
I have updated my APN information to the t-mobile settings. I have had a "phone reset" by a metroPCS CSR over chat. Any ideas on how to rectify these issues?
Click to expand...
Click to collapse
Exactly the same with me on AT&T. Any time someone sends me an MMS, I get 2 pictures instead of just one. Crazy. I also get the issue where I send a SMS, and then when they reply, it starts a new thread instead of appearing in the one I just sent. Weird. Let me know if you figure this out.
I seem to have found the CAUSE of this problem, but I have yet to find a solution. I had the same problem as the OP when receiving MMS. Instead of getting one picture, I would always get 2. No matter who was sending to me. Also, as the OP stated, "messages from some contacts do not thread/aggreagate correctly. For example, I send a sms to ContactA and when they respond, it is in a new thread, I can then continue the conversation in that new thread."
I remembered that when I got this phone, I replaced the stock messaging app with Google Messenger (I thought the stock messenger was lacking). I had a hunch that the 2 messaging apps were somehow conflicting with each other. So I deleted google messenger and had my daughter send me a picture. Boom. Problem fixed. I received only one picture from her using the stock messenger app. So I re-installed the Google Messenger app from the play store and had her send me the same picture again. This time, I received TWO pictures. I have no idea how to fix this behavior as you cannot "disable" the stock messenger app. I probably could try a different messenger app other than Google Messenger, but that's the one that I like. Anyone have any ideas?
EDIT: I deleted Google Messenger and tried a different messenger just to test, and it worked as it should. So it must me some kind of incompatibility with Google Messenger, and I'm guessing other messenger apps.
xphyle1971 said:
I seem to have found the CAUSE of this problem, but I have yet to find a solution. I had the same problem as the OP when receiving MMS. Instead of getting one picture, I would always get 2. No matter who was sending to me. Also, as the OP stated, "messages from some contacts do not thread/aggreagate correctly. For example, I send a sms to ContactA and when they respond, it is in a new thread, I can then continue the conversation in that new thread."
I remembered that when I got this phone, I replaced the stock messaging app with Google Messenger (I thought the stock messenger was lacking). I had a hunch that the 2 messaging apps were somehow conflicting with each other. So I deleted google messenger and had my daughter send me a picture. Boom. Problem fixed. I received only one picture from her using the stock messenger app. So I re-installed the Google Messenger app from the play store and had her send me the same picture again. This time, I received TWO pictures. I have no idea how to fix this behavior as you cannot "disable" the stock messenger app. I probably could try a different messenger app other than Google Messenger, but that's the one that I like. Anyone have any ideas?
EDIT: I deleted Google Messenger and tried a different messenger just to test, and it worked as it should. So it must me some kind of incompatibility with Google Messenger, and I'm guessing other messenger apps.
Click to expand...
Click to collapse
Yup, there appears to be a non-stock messenger app problem. Both Google Messenger and Textra were resulting in duplicate MMS.
I saw this thread and thought I would jump on here real quick. My GF also has metro PCS and she keeps trying to swap the default messaging client out with say GO SMS pro. And whenever she gets a new text she doesnt get any audible notifications. And the LED doesnt light up so she has to manually check her phone all the time. Has anyone else experienced that? Have a fix?
cas8180 said:
I saw this thread and thought I would jump on here real quick. My GF also has metro PCS and she keeps trying to swap the default messaging client out with say GO SMS pro. And whenever she gets a new text she doesnt get any audible notifications. And the LED doesnt light up so she has to manually check her phone all the time. Has anyone else experienced that? Have a fix?
Click to expand...
Click to collapse
Swipe down from the status bar, click the little icon on the right, select GO SMS pro, toggle the Set to important notice.
Phone type: Blu Life One X on Android 5.1 (whatever happened to Blu promises for a droid version update? Word of caution: Don't believe Blue marketing 'promises'. Nice phone, but don't buy it unless its the OS you are willing to live with until your next phone)
Ever since google began sending love notes about its texting app becoming obsolete and I began using a different texting app (forget which one), I started having problems with duplicate messages being received. Last night I installed Textra and thought the problem was finally gone. Today while looking at the same texts received during testing last night, I suddenly have duplicate texts from last night for some messages (they were single copies last night). Really bizarre. I have also noticed that with Textra, the double text replies seem to now be only with my group texts.
Reading various threads, I became suspicious that maybe something in the Google contact phone numbers has become corrupted. Sure enough, some of the group contact phone numbers could no longer be easily edited. I messed around with the suspect contact information until I could edit the phone number to its simplest form (from +1 (123) 345-7890 changed to 123-456-7890). Seems to be working now. Will need another day to see if the texting acts up once again.
Now to figure out what is corrupting my Google contact information...
it's the 6.0 marshmallow update ..my Blu Vivo was just fine until i updated my phone i suggest you factory reset your phone.

Multiple SMS threads?

So I haven't used an android phone since the HTC Hero and I'm not sure what is causing this. It doesn't do it to everyone so far and it doesn't seem to follow any pattern but here's what happens.
This afternoon I started a new text thread with my daughter and sent her 2 SMS messages using the messenger app. She responded a couple of hours later however her response came in an entirely newly created SMS thread within messenger. And she also mentioned she only received 1 of the 2 messages I sent.
This continues to happen randomly with different people. Both starting of a new thread when they reply and having not received all of my messages from the new SMS thread I had created to contact them.
I've only had this phone for a couple of days so I'm really trying to get used to it and stick with android again.
Thanks in advance!
Alright, we are going to have to take this step by step and just use the process of elimination for this.
When you are in your contacts, are there multiple contacts for your daughter? Example, Jainy and Jainy?
If there are multiple ones, one could contain only her email or with another app's contact system (example, Skype), and another instance of her contact could contain her number. So if you sent a SMS with to the wrong one, it could have never been sent.
While you are doing that, check the other contacts that it happens with.
I did check that, that's the first thing I thought it could be and there are no duplicates at all for her, or anyone else that I can see. Within her contact info particularly, it's just her phone number and no other data.
JynxRD said:
I did check that, that's the first thing I thought it could be and there are no duplicates at all for her, or anyone else that I can see. Within her contact info particularly, it's just her phone number and no other data.
Click to expand...
Click to collapse
Have you tried another SMS app? Like Textra SMS or similar? Maybe the problem could lie within the app itself because I remember on the Zenfone 2, sometimes messages wouldn't send with one messenger but would be perfectly fine with another.
I haven't yet. And while I can certainly try it, I wouldn't want to use that as a fix you know what I mean? I haven't seen anyone complaining of it with this phone although a Google search reveals similar questions among a barrage of android phones but no solutions that I've seen that would apply to me.
JynxRD said:
I haven't yet. And while I can certainly try it, I wouldn't want to use that as a fix you know what I mean? I haven't seen anyone complaining of it with this phone although a Google search reveals similar questions among a barrage of android phones but no solutions that I've seen that would apply to me.
Click to expand...
Click to collapse
Sorry, late reply. Didn't see this thread get updated. Use the reply button under my post to quote it so that I'll get a notification when you reply.
Yeah, I see what you mean, you could even try clearing the data and cache of the messaging app too and see that fixes it as well. But when that was an issue, I never found a solution either other than it seems to happen randomly on some phones without the user doing much.
Only solution that fixes it was other SMS messengers, but then that is also a thing to figure out as to what is causing the problem. All messaging apps read from one file that has all the messages so it might be a problem in how it is being handled by the app. I know that sometimes when I restore my SMS messages to a new phone, I have to uninstall and reinstall the messaging app because it is not displaying the messages under the correct thread.
Any reason you don't want to use a different app? Textra, chomp, and Google messenger will all do basically the same thing, slightly different colors and settings, but if one works and the other doesn't, you have a solution. I bounce between those apps on different devices without a problem.

Misbehaving contacts

Recently my contacts have started misbehaving. They get linked to random contacts and shows wrong name for number. To fix it I have to unlink them manually. Anyone has any experience with this kind of issue ?
Faced multiple times but no solution found but to stop unnecessary apps o have access on contacts.
Sent from my SM-N950F using Tapatalk
same here. no ideas how to understand where the problem is.
I have had am issue in the past when I sent a text to a specific number it listed the contact as some else. Hasn't been happening lately though.

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