Xperia Z... freeze and brick? - Xperia Z Q&A, Help & Troubleshooting

Hey there,
So today I was using my Xperia Z aaaand bam, phone "died".
Battery was at that time 70%, phone was a little bit hot, but in scale of 1 to 10 it was like 6. I had not problems previously with it (besides broken screen that got replaced 3 weeks ago). I was playing a game then suddenly it got closed and my screen got shifted. Like Animation of horizontal menu stucked while going to vertical. I pressed power button many times, I've keept holding it for a short time, long time... nothing. Phone did not respond at all. After 10 minutes it went black. No idea if it went "sleep" or so since power button do not work again.
I tried to reset it with Power + Volume down, Power + Volume up and again, nothing.
I've tried factory reset with Sony Companion but no luck either. Phone is NOT detected by that program.
However, when I plug the phone to PC I hear sound that some device has been found. Phone is presented now as QHSUSB_DLOAD in device manager. I've heard that not a good sign...
When I plug it to PC or Charger nothing happens so I have no idea if phone is getting charged or not.
What even more confusing, when I press power button - nothing, phone is COLD. But when I press Power + Volume down after a while it starts to get warm, after a long time of repeating this really warm.
Any ideas what could I do?
Thanks!

audiofeels said:
Hey there,
So today I was using my Xperia Z aaaand bam, phone "died".
Battery was at that time 70%, phone was a little bit hot, but in scale of 1 to 10 it was like 6. I had not problems previously with it (besides broken screen that got replaced 3 weeks ago). I was playing a game then suddenly it got closed and my screen got shifted. Like Animation of horizontal menu stucked while going to vertical. I pressed power button many times, I've keept holding it for a short time, long time... nothing. Phone did not respond at all. After 10 minutes it went black. No idea if it went "sleep" or so since power button do not work again.
I tried to reset it with Power + Volume down, Power + Volume up and again, nothing.
I've tried factory reset with Sony Companion but no luck either. Phone is NOT detected by that program.
However, when I plug the phone to PC I hear sound that some device has been found. Phone is presented now as QHSUSB_DLOAD in device manager. I've heard that not a good sign...
When I plug it to PC or Charger nothing happens so I have no idea if phone is getting charged or not.
What even more confusing, when I press power button - nothing, phone is COLD. But when I press Power + Volume down after a while it starts to get warm, after a long time of repeating this really warm.
Any ideas what could I do?
Thanks!
Click to expand...
Click to collapse
You phone has locked or unlocked bootloader? If unlocked, give a try to enter Fastboot mode and flash any custom ROM

LaurynasVP said:
You phone has locked or unlocked bootloader? If unlocked, give a try to enter Fastboot mode and flash any custom ROM
Click to expand...
Click to collapse
I havent root or unlock anything :S
Any other idea?

audiofeels said:
I havent root or unlock anything :S
Any other idea?
Click to expand...
Click to collapse
Can you phone enter flashmode ? Does any LED indicator shows up when holding Volume +/- whilst connecting cable in PC (USB)?

Related

HTC One will not stop rebooting

Hi all,
Recently my HTC One would randomly have a pop-up that said something along the lines of "To reboot, press and hold the power button" along with a countdown and then the phone will reboot itself. This can happen any time, sometimes multiple times within a half hour, even when it is charging.
The last time it happened, it rebooted, got to the blank black screen, and rebooted again. I've plugged it in to charge but it would not stop rebooting. I've unplugged it to let it run out of battery so hopefully it would stop rebooting itself and I can try charging it again. Once it ran out of juice, I charged it and it continued rebooting itself. Pressing the power + volume keys only worked twice but the screen wouldn't stay long enough for me to select fast reboot or factory reset before rebooting itself again. Now pressing power + volume keys doesn't cause any effect on the phone.
I've never tempered with any of the software settings on my phone and it has been sent for repair three times last year. Also, my laptop does not recognise the phone when I plug it to my laptop.
Any advice would be much appreciated! Thank you in advance!
mblucified said:
Hi all,
Recently my HTC One would randomly have a pop-up that said something along the lines of "To reboot, press and hold the power button" along with a countdown and then the phone will reboot itself. This can happen any time, sometimes multiple times within a half hour, even when it is charging.
The last time it happened, it rebooted, got to the blank black screen, and rebooted again. I've plugged it in to charge but it would not stop rebooting. I've unplugged it to let it run out of battery so hopefully it would stop rebooting itself and I can try charging it again. Once it ran out of juice, I charged it and it continued rebooting itself. Pressing the power + volume keys only worked twice but the screen wouldn't stay long enough for me to select fast reboot or factory reset before rebooting itself again. Now pressing power + volume keys doesn't cause any effect on the phone.
I've never tempered with any of the software settings on my phone and it has been sent for repair three times last year. Also, my laptop does not recognise the phone when I plug it to my laptop.
Any advice would be much appreciated! Thank you in advance!
Click to expand...
Click to collapse
Normally you get this message when holding the power button. So this message in addition to the rebooting issues makes me believe you have an hardware problem with your power button, maybe its stuck?
alray said:
Normally you get this message when holding the power button. So this message in addition to the rebooting issues makes me believe you have an hardware problem with your power button, maybe its stuck?
Click to expand...
Click to collapse
I tried pressing on the power button, it seems to be depressing fine. Is there any way I can affirm this?
mblucified said:
I tried pressing on the power button, it seems to be depressing fine. Is there any way I can affirm this?
Click to expand...
Click to collapse
I think what you explained at post #1 is enough to conclude your power button or something hardware related to it is the problem. I think you'll have to send your device for repair unfortunately unless you want to open the phone yourself to have a look which is not always good idea.

No responding M7

Hi all,
This morning i check if my bootloader was unlocked, because i wan't to give it a try to root it.
I found out it was unlocked (holding down volume and press the power button)
After that, i rebooted my phone and everything worked normal.
Until a couple of hours later, my screen didn't wake up when i pushed the power button.
The homebutton and the backbutton where flickering (going on and off)
So, i waited for a couple of minutes, but nothing changed.
After (i think) 10 minutes, i hold the power button for a couple of seconds and the flickering buttons stopped.
Since then my phone doesn't repsond anymore. I tried the powerbutton for a while, and with the combination of holding the vol. up and down.
So far nothing helped.
Does anyone know what's wrong, and what i can do to wake my phone from its coma?
Thanks in advance!
Enjoy your weekend. Ben
Did you press the power button for a few second before the soft keys started going on and off? Does your phone show a green battery animation when you connect it to a charger?
If the soft keys started flashing on their own, and if your phone doesn't show any signs of life even when you attempt to charge it, I'm afraid this is a hardware problem which no one can fix online.
let's wait and see what more experienced members have to say.

X Performance Dual DEAD!! Help Please!!

So I have an X Performance Dual, today as I woke up in the morning I used my phone a while, I then went for a run I leave the phone unplugged and when I came back the phone wasn't turning on I managed to turn it off using the power button + Volume up key, after that it booted to the Xperia screen after that it turned off by itself and now is now charging, not being recognized by the pc on flash mode nor fastboot mode. what can I do?
HI
I have the same. Bootloader unlocked. Upgrading XZ rom and now not woring hopefully I can reset somewhere but no led/usb signals at the moment... Hopefully power will trigger a reset deep in the hardware....
press power button and hold volume up button same time for several seconds. You will feel it vibrate 3 consecutive times. This is a sort of reset with does not delete anything. It just seems to fix boot issues. Try it and see if this helps..
nickcaper said:
press power button and hold volume up button same time for several seconds. You will feel it vibrate 3 consecutive times. This is a sort of reset with does not delete anything. It just seems to fix boot issues. Try it and see if this helps..
Click to expand...
Click to collapse
I sent it to my local sony repair center, after 5 days sent returned no issue thank god... now new motherboard

Device turned of during software update and not at all turning on, no indications

Hi All,
I'm using Xiaomi Mi5 since last 3 years and it was going very well till today morning. I have got a notification for software update three days back but as I was busy kept it waiting and finally today morning after charging the phone to almost 85% I started the software update.
As usual after downloading the update phone got restarted and the update was in progress, was going on for almost like 10 minutes but don't know what happened, suddenly the screen got turned off and not turning on again.
I tried switching it on but no response at all not even a LED is blinking. So I tried googling a solution and tried holding the Volume up button and power button for 30 seconds and leaving the power button which should actually show some options but there isn't any response at all...!!
Any other way to get my phone back to do on my own
NagaBhushan said:
Hi All,
I'm using Xiaomi Mi5 since last 3 years and it was going very well till today morning. I have got a notification for software update three days back but as I was busy kept it waiting and finally today morning after charging the phone to almost 85% I started the software update.
As usual after downloading the update phone got restarted and the update was in progress, was going on for almost like 10 minutes but don't know what happened, suddenly the screen got turned off and not turning on again.
I tried switching it on but no response at all not even a LED is blinking. So I tried googling a solution and tried holding the Volume up button and power button for 30 seconds and leaving the power button which should actually show some options but there isn't any response at all...!!
Any other way to get my phone back to do on my own
Click to expand...
Click to collapse
have you charged your phone already? try to get into "fastboot mode" complete power of your phone first. also not charging. press and hold power and volume down button for about 30 seconds. if you are in fastboot mode you can flash what ever you want if you unlocked your bootloader.
made-in-tirol said:
have you charged your phone already? try to get into "fastboot mode" complete power of your phone first. also not charging. press and hold power and volume down button for about 30 seconds. if you are in fastboot mode you can flash what ever you want if you unlocked your bootloader.
Click to expand...
Click to collapse
Yes I have tried, but no response at all when press and hold power and volume down button.
NagaBhushan said:
Yes I have tried, but no response at all when press and hold power and volume down button.
Click to expand...
Click to collapse
Try disconnecting and then connecting your battery cable(inside the phone). You're going to need to open the phone to do this, but its fairly simple. You only need a suction cup and a screwdriver. You will void the warranty if you do this, though. There is a sticker protected screw. My Mi5 died two times so far and this is how I fixed your same issue each time. Good luck!

Help my phone won't turn on

Hi,
This morning I woke up, my phone was locked on the screensaver, nothing was happening at all. So I har shut it down by keeping the power button pressed.
Since then, I can't turn it on anymore and it does basically nothing. I tried a hard reboot with power button and volume down (and tried also with volume up or both at the same time).
I also tried to plug it in the charger or in the computer but nothing happen at all.
I don't understand, it was working perfectly fine, I have no idea about what to do.
Thanks for any help.
Does it load the miui logo or it doesn't even light up at all?
If it doesn't turn on at all, then that has got to be a hardware issue and you gotta go for repair, if it does load the miui logo, then I can try and help you

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