I just wanted to check in with those of you who got the M9 on T-Mobile and make sure that the loss of ability to make and receive calls on LTE or VoLTE hasn't been happening on this device.
It happened on the M7 and M8 starting in late January. There was a fix that helped most but not all. I still have to toggle to 2G to make calls on my M7. Now its happening to people who have the Nexus 6 except that it doesn't only seem to be on T-Mobile so I am wondering if its possibly a Project Fi issue or if its happening on other new T-Mobile devices because I am getting a phone on Thursday. Any feedback is appreciated. Thanks!
40 views and no responses so I guess that's a "No!" then...good!
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Since I updated to 4.4.2 on my HTC ONe GPe, I've been having issues sending or receiving texts over LTE. Receiving calls as well. I can make the call (since it switches from LTE to HSPA). It specifically happens on the LTE network, not on HSPA, or 3G, or 2G.
I honestly don't know if it's a software issue, or it's just a coincidence the network is having issues for a few days and counting. Local T-Mobile said it's going to check on the issue, we'll see.
I'm not very familiar with this. I've have data (4g lte) connection issues for a while now with my m8.so much so that I'm considering going back to Capts fastboot recovery file just to wipe everything and start over. I'm constantly in a 4G area, but can't get it unless I switch to airplane mode and back. Even then it's short-lived in multiple known 4g areas.
Anyway, tried updating prl. Get an error 1012. But when connected to my airave no problem. Just wondering if that's good to update while hooked up to airave cause I can't in a data area.
Thanks
Don't forget the thanks button!
Ok no one has said anything lol
I've been reading and trying to research my problem. I thought I saw a thread on this same issue but haven't found it yet (hard juggling wife kids work & Android).
Anyway I've spoke with sprint and I just don't trust them.
Been watching my signal on net monitor and everytime I connect to am ehrpd tower my phone tries to connect to lte but apparently didn't want to and jumps down to 3g. I can get lte but has to be a lte tower. Not real knowledgeable yet in this stuff but I'm trying.
Currently on Viper
Firmware 1.54.401.5
Prl 51100
Don't forget the thanks button!
I have no answer for you, but I just got my M8 Wednesday and Im having the exact same issues, its really frustrating
scott_0 said:
I have no answer for you, but I just got my M8 Wednesday and Im having the exact same issues, its really frustrating
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Your having the same problem with ehrpd towers? Trying to figure this out but Google ain't helping much
Don't forget the thanks button!
stovo06 said:
Your having the same problem with ehrpd towers? Trying to figure this out but Google ain't helping much
Don't forget the thanks button!
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I'm having similar symptoms. I upgraded this past Monday from a Samsung S3 that had good LTE and CDMA voice inside my home (Plano, TX) and my new M8 cannot maintain any stable connection on the voice or data sides. Even at my workplace, I can only get a weak LTE/Spark connection and no voice. I've already worked with several techs and support people at Sprint throughout the week and even exchanged to another new M8 with no better success. I believe it has to do with the Spark (which is actually one of the LTE-Advanced features) and the CSFB (Circuit-Switched Fall Back) that allows us voice on the old CDMA network until VoLTE to rolled out. I am frustrated enough to turn it back in and just go back to using my old S3.
FWIW...
meadowmuffin said:
I'm having similar symptoms. I upgraded this past Monday from a Samsung S3 that had good LTE and CDMA voice inside my home (Plano, TX) and my new M8 cannot maintain any stable connection on the voice or data sides. Even at my workplace, I can only get a weak LTE/Spark connection and no voice. I've already worked with several techs and support people at Sprint throughout the week and even exchanged to another new M8 with no better success. I believe it has to do with the Spark (which is actually one of the LTE-Advanced features) and the CSFB (Circuit-Switched Fall Back) that allows us voice on the old CDMA network until VoLTE to rolled out. I am frustrated enough to turn it back in and just go back to using my old S3.
FWIW...
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Click to collapse
I have no problem with the voice. This is where it seems many are having problems. I'm trying to figure out if this phone is supposed to behave this way with ehrpd towers.
Don't forget the thanks button!
I've mentioned in a different thread that LTE for me is mostly stable, but it does get a little wonky on me. For example, one day at work the LTE will be strong and solid and the following day it drops out intermittently and toggles 3g on.
Probably a sprint issue, not an m8 issue
I had the same prob with my first M8. Could not got 4g until I switched airplane mode off/on. Took it back withing 14 days and got a new one. This one gets 4g/LTE now but have had to switch airplane mode a couple times. Also, my airave does not like this phone. Sometimes it will give it full signal and then other times 4g will be showing and I have no signal and miss calls. I called airave support and the solution they gave me was to switch to cdma when at home.
This is a known issue with the M8. Some people have had success with HTC replacing the defective phone. http://forums.androidcentral.com/htc-one-m8/390449-sprint-signal-issues.html
Yep, defective phone
I had terrible connection problems after buying a brand new phone! Ex: No service, Dropped calls every minute, No LTE, 3G was rare. Basically it was not even a phone! I had to ship mine back to HTC. This was after hours at the Sprint store, and many customer service chats with HTC reps. I also had to unroot my phone which was a huge hassle considering I just found out how to root it. After getting a new one, works fine.
Don't let them tell you it is a service problem if you are having the same symptoms. THIS IS A HARDWARE PROBLEM and HTC needs to fix your phone. Hope this helps
I have been told that the M9 does not support advanced wifi calling. I'm not sure about my terminology, but what I mean is that it cannot hand a wifi call off to the LTE/HSPA network.
However I have just finished demonstrating that it does hand off without dropping the call, and to the HSPA network. I had noticed this behavior the other day, but in a discussion in an article on fiercewireless, i was told this is technically impossible.
My M9 is set to wifi calling, wifi preferred, and when I make the call in the driveway, the dialer says "wifi call", the call connects and the phone icon in the statusbar is green, and the phone beeps at me with a message that I'm near the edge of the wifi calling area and the call may drop. I drive away, the call never drops, the beeping/message stop, and the green phone icon in the statusbar becomes white. And I'm connected to "4G", not 4G LTE.
Who told you it didn't support it?
I myself, don't like the feature. Especially when I have little to no service, it'll constantly be searching for service(draining my battery) when I'm connected with WiFi calling.
Hoping it'll be able to be disabled in custom ROMs.
I think the screen name was Fabian and it was in the discussion about Sprint offering the international data like T-Mobile. He seems to be knowledgeable and was adamant that this is not possible. I think he said it's only possible on the iPhone 6. Aside from that, I myself thought it was impossible for a WiFi to hspa handoff, yet this is what I'm seeing.
Hopefully they make it official since it does work
I'm pretty sure I read that this was a new feature. . . I'll look for the source I read this from.
Sent From My HTC One (M8)
It's a new feature with the S810.
Wish it'd give you the option...
just wondering
Have u guys seen the aggressive Wi-Fi to cellular handover setting in developer settings?
not sure what to think I never use Wi-Fi call just thought I'd share. Because it might help those that have calls dropped. Worth a shot to check the box and try.
T-Mobile (re)enabled wifi/cell handoff with Uncarrier 8 several months ago. A decent LTE connection is required for the handoff but nearly every LTE handset can do so (coming to the Nexus 6 Real Soon Now.)
The Sprint person is incorrect, but a their wifi calling implementation is, quite frankly, bizarre, so I'm not surprised at their being clueless over T-Mobile's.
Nothing unique about the HTC One m9's wifi calling except it being on a really great handset.
I am in Germany for 3 weeks with my new Note 9 and have been having issues getting wifi calling to work with Sprint International roaming. After a lengthy call with Sprint International tech support and all the typical scripted trouble shooting ideas nothing was working. I was put on hold by rep for 5 minutes only to be told that since the Note 9 is so new they were having problems and for the time being it was not working.
After playing around some more with the phone I found the solution for the time being....You have to put the phone in airplane mode with wifi calling enabled and it works perfectly! This sure beats .20/min for calls back to the US!!!
I hope this helps someone else here in case the same situation happens...
Hello,
I need help diagnosing whats going on with my HTC desire 626s. The phone is unlocked, rooted, and has TWRP installed.
Problem: I can't make calls while I'm at my home. I have excellent signal strength being I'm within visual range of the cell tower.
The phone has always worked at my home in the past then about a two months ago I wasn't able to make or receive calls. The internet works fine, and texting works fine. When I try to make a call nothing happens then there is a beep and the phone says call ended. This is an unlocked phone on att go phone service. After this issue started I called att and created several trouble tickets and every time they state the service is working fine. When the phone was working normally during calls the 4gLTE indicator would swap to 4G and make calls on an hspa network. After att was unable to fix the issue I bought a new sim card. For a month I was able to make calls just fine but then on Halloween night the problem came back. I highly suspect that someone is blocking my ability to make and receive calls. I need help from someone that knows more than me on how to diagnose exactly why the calls are not goign thru. I really need help. I have swapped the sim card into a new phone was able to make a call or two then the service was again unable to make or receive calls. I just need help on how to diagnose exactly whats stopping the calls from going thru. Thank you.
PS. Another att go phone works in the same location that mine does not so it is not a issue of the walls blocking the signal.