[Help] storage check is not showing apps on phone memory - Windows Phone 8 Q&A, Help & Troubleshooting

So I updated my phone from wp8.1 to windows 10 withh language packs installed and customPFD applied........ but after updating my phone the storage check is showing only whatsapp installed on phone memory but the phone memory shows 1.02GB of space used for apps+games so can anyone plz help caz now i'm lacking space in my internal memory

souma_rox said:
So I updated my phone from wp8.1 to windows 10 withh language packs installed and customPFD applied........ but after updating my phone the storage check is showing only whatsapp installed on phone memory but the phone memory shows 1.02GB of space used for apps+games so can anyone plz help caz now i'm lacking space in my internal memory
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Hello,in primis make a backup of our data then, if you want I repeat if you want (there's no danger in do it) try an hard reset (settings=>info=>restores your phone).
if you tell me what your phone it is, there is a way to do the hard reset with button combination when the phone is off. I say to you to do an hard reset because tech prew is instable and when the os try to migrate the data between old and new version some errors can be incurring. after the hard reset you can restore your data with backup ( you must configure your phone as brand new)
that's all.
ciao!!
hit thanks if i have helped you.
sorry for my english!

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[Q] Recover data from internal storage

Please does anybody know what´s the best program to recover data from internal storage?? It´s very strange, but after flashing new ROM my internal storage is totally clear - I lost 3,5GB of data
I tried Power Data Recovery - that works, but it found only half of lost files..
My backups from PIM backup were also stored on there so how to recover it??
Thx for your help I´m an idiot - I left my backup only there n didn´t copy to PC
I never make and backups.. and after flashing the device all the data on internall storage remains intact.. as it should be.. Flashing shouldnt have to do anything with your internal storage..
NikPraskaton said:
I Flashing shouldnt have to do anything with your internal storage..
Click to expand...
Click to collapse
I know I did it manytimes...but this time after rebooting and standard first launch it rebooted again n started the same process again
So I lost all data n really don´t know what it caused...is there any way to recover it??
Dont know for shure.. I tryed recovering few times data from my hard drive.. but I never recovered more than 20% of data..
You can try if you like with this app... http://www.r-studio.com/
Good luck..
NikPraskaton said:
I never make and backups.. and after flashing the device all the data on internall storage remains intact.. as it should be.. Flashing shouldnt have to do anything with your internal storage..
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Some HardSPL have the possibility to clear Internal Storage as well. When you perform Hard Reset procedure: just after you press 3 magic keys and get color boot screen, you get the gray backround with the message like: "Press VolUp to reset (or resume defaults) the device"..
I guess Olinex SPL got second one: Press VolDown to reset and clear the InternalStorage...
I guess this may be the problem.
NikPraskaton said:
Dont know for shure.. I tryed recovering few times data from my hard drive.. but I never recovered more than 20% of data..
You can try if you like with this app... http://www.r-studio.com/
Click to expand...
Click to collapse
Thx man I´ll try it...for me is most important to recover some jpg photos and PIM backups files. By "Power data recovery" I found 70% of all lost data, but most of the pictures-photos are corrupted n I don´t know how to fix them.
Edited: Yes this issue with HardSPL I probably have, ´cause like I wrote, after flashin new ROM the phone after first launch n installin all of apps reseted itself n the process was simillar like when you do Hard reset manually - after restart it wanted to press vol up to boot - that means it made Hard reset I think n I couldn´t stop it)))
Edited: So I tried about 5 programs n did number of scans with the same results - 372 files found, but at least two thirds of them are corrupted or damaged so can´t be recovered..unfortunatelly most of the "health" files are mp3s n its´ tags (pictures) n that´s all (theese i got in my pc), all 48 wallpapers (also got in my pc), but only 3 photos n no backup file...I´m f....ing IDIOT that I never backed up these files to my pc
Thanks guys for your answer))
I have a similar problem - I've lost important data from my Diamond. I've tried recovering it with few programms (Easy Recovery, Power Data Back) and they've found most of lost files from Main Storage. But the problem is that these programms don't detect Internal Storage, so I can't even try recovering my data from it...Is there any way to make the programms see Internal Storage (if yes, which..?) or maybe I should change sth in settings of Internal Storage?
2months before i accidantly formated internal storage.
tried wih few apps(o&o,norton...) result was almost 0
than i installed recover my files and i succed to recover almost ecerything.,so try with this app,hope i helped.
Thanx, it's seems to be a great programm, but still it detects only my computer's drivers, it doesn't detect Internal Storage. Can you describe more precisely what've you done?
Damn...
OK we all make mistakes but yes me too I cleared the 4gb drive when conected to my PC thinking it was my usb pen drive DOH!
but i recovered 85% using EASEUS data recovery software worked a beaut...
goodluck and hope u get ure files back.
Regards
KSPVs
when connecting diamond to pc choose disk drive,than app should see internal storage.
good help!!

Reset device and now cannot install to internal memory.

I have been playing with my diamond and now that I know what programs I want to run - decided to reset my to factory defaults and install only the programs I want.
I reformatted all memory (4gig and system) and everything was back to normal sprint as I recieved it.
I started installing the apps I wanted, and realised that I no longer had the option of installing to the 4 gig area. (even though that is where I was running the cab from.)
The memory is there and appears to be fine, but anytime I install something, it installs to the internal memory and never gives me the options of where to install it.
Anyone have any idea what I have done to mess this up? Was working fine before the reset and as I said, I can still see the internal storage (and run the .cab files from there) Even the programs I had installed to internal memory before, no longer give me that option. I am lost as to what to do.
Thanks,
Michael
Since you just reformatted I'd try another hard reset and see if you don't get a better first load.
Brenn said:
Since you just reformatted I'd try another hard reset and see if you don't get a better first load.
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Click to collapse
Tried a hard reset and reformatting the data (not at the same time) and still the same issue. When I install a program, it installs straight to the internal memory and I do not have a choice to load it anywhere else.
Any other suggestions?
Just got off the phone with HTC and it is a known issue with some phones after reformatting internal memory.
Basically issue was proven out by going to windows - setttings - Programs - Memory and looking at the Storage Card tab and there was no card installed....
Solution is to reformat the internal storage with your computer. (hook up the phone to the computer and select "hard drive" rather than "ActiveSync", right click on the drive letter that appears and select Format.
Problem was that with my XP machine it was like trying to format a floppy drive without a disk in the drive. (just kept locking up and giving me errors) My wifes Vista machine was able to format it just fine. (BTW - quick format will not work and you want to format it as FAT32)
I am now back in business.... HTC tech support was great and got my issue resolved for me.
Michael
McLoki said:
HTC tech support was great and got my issue resolved for me.
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Haha that's a first, glad it worked out for you.

Internal Storage 4gb WONT Work After CLEAR STORAGE AND FORMAT INTERNAL STORAGE!! HELP

I just got my phone and i put some files on it, i wanted to get rid of them but since it was a lot of them i figured i go to Settings>System tab>Clear Sorage> and selected Clear storage and format internal storage. from the drop down window and went ahead and pressed yes. The phone restarted and i had to do all the settings over again(which i was expecting), To see if i succeeded i went back to Settings> System tab>Memory>Storage Card tab, and there i seen the following Total storage card memory: Not installed. I tried soft resetting the phone and that did not work, i tried to do the hard reset but the hard reset does not work, all my phone does is it restarts(and i followed the instructions : hold down vol. down and enter key, than tap reset button under battery cover) and i tried this countless times. So that did not work either. If anyone have any idea, on what i can do? The phone is from sprint and i cant access the rom update from the htc website. I'll take any suggestions at this point. Thanks
When you do the Volume Down, Center button, Reset you can also choose to erase your NAND as well (I think Volume Down instead of Up).
If this does not help - try installing another ROM and do the same again.
If that doesn't help, I'm out of ideas. Sorry, I'm no expert. :-(
i had the same iusse awhile back. heres a quick soultion taken from http://http://forums.intomobile.com/htc/49834-htc-touch-diamond-internal-memory-problem.html
1.connect your phone to the pc and choose the disk drive option instead of active sync.Open the computer folder and u should see only one option as as external drive or something like it.
2.right click on the folder and see its properties.U should be able to see that it istill has its 3.7g memory showing.If not u will see it on the next topic.
4.Right click on the storage folder and choose the option FORMAT.
5.U will do the full format of that storage not the quick one.On this level u should see on the format window that the 3.7 g is there right?
6.If not disconnect the phone and connect to the pc again till u see it.
Is just unbeliavable that we as costumers have to come up with the solutions for these stupids issues.SHAME on u SPRINT and HTC.
7.Once u start formating it will take about 10 to 15 min to finish.Dont touch your phone till it ends,just leave it connected to the pc.
8.Once is done u go to check where u usually saw the NOT INSTALLED stupid message and find out that the 4g is back.It should be ,if not soft reset your phone.Or start over.
9.Its not over yet.It will show internal memory 2 now and on the device information on your phone it still not reconize the 4g on the internal storage list on HARDWARE.its ok for now.
10.Now u will perform the HARD RESET on your phone using the clear storage option on settings.Pick the Clear storage and format internal storage option before typing 1234.Ok now once u started the hard reset it shows a quick error message as unable to locate storage or something like it.Dont worry about it.
Once the phone start up again go to the device information and see it is back to normal and there is not internal storage2 anymore ,only internal storage.
Now u are back in business again.I hope this information helped u and i thank the guys who discovered it.Not the HTC or SPRINT who didnt know how to fix this.BIG SHAME and please come up with the new ROM already so u dont get people wasting their time with stupid issues.
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Internal memory is "locked"

Dear guys,
I have a very strange problem with my tab. The internal memory seems to be “read only” after restart.
Ai have this problem after I stopped a transfer between my laptop and the tab (a movie). The problem is that o can’t format internal memory, to fix any fat leaks. I try to wipe all, flash with every know firmware from h__p://w w w.samfirmware.com/WEBPROTECT-p1000.htm, format internal memory from CWM. Every format command works (finish format ok),
I can used the space on tab (even accessing from laptop) but when I restart my tablet I have the old content.
My question is what the f__k is happened and who to fix it.
Many thanks in advance!
Any one??!?!?!
Any one??!?!?!
I can't help with the solution but fwiw I have exactly the same problem. Samsung's only suggestion was to send it in for repair but I'm hesitant to do that because all my data is still on the device. I've tried hard resetting it but everything comes back as soon as I reboot. I can remove or install application but they reset as soon as I reboot the Tab. I cannot make any kind of permanent changes to it.
It's very frustrating to say the least. Anyone have any suggestions for what would cause this? Mine is still a stock device with only a few market applications.
I also have some issues with internal "SDCARD" and that is that i cannot move anything onto it using andy SGT filemanagement system or the very bad KIES software. At the moment my external SD is full but the internal SD has like 14GB free and i cannot balance the storage!?!
If I move programs to SD will it me moved to internal or external SD and can I choose the setting?
The only way I managemd to move stuff into internal SD is to download files like films and music via DLNA over WiFi - those files are saved correctly were I want it...
any advise would be appreciated...
So this means that i can't repair my tablet?
I can't find any solution for this problem. and i believe that we are not the only one with this problem.
I send it to service... they replaced main board...
but canceled my warranty reason: unauthorized software intervention - root access
So... watch out for this. factory reset you tablet or mobile (if possible... in my case was not possible)
Thank you for your support.
I have the same
I have the same exact problem ,, anyone can help plz ??
Hi:
I´ve just discovered this forum. Hello...
Just the same problem here and Samsung doesn´t repair my device. Can you give me any help?
Regards
This is exactly the same problem I've encountered. Moments AFTER rooting the thing.
Which leads me to believe any and all warranty question is well out of the window.
Has anyone encountered a solution as yet?
I appreciate the posts above are a few months old so I'm hoping some sort of resolution has been found!
Same problem here too
Internal mem seems fine and you can delete things, but after reboot nothing is remembered.
Gave it to service (non samsung/carrier), They said that the p1000 is known for having bad internal memory problems.
They partitioned my 8GB external sd card and installed a Chinese MIUI rom 4.0.4 that is supposed to support installation and running from external SD mem.
The problem is they didn't remove the internal memory - so all old apps still exist there and can' t be removed (it probably mounts the internal mem and thinks it can write to it - but in practice nothing is written). So when i go to market and try to DL an app it says no memory left on device because it tries to put it on the internal mem and not the external.
Also, after reboot all the account setup wizard screen settings are forgotten and you need to redefine everything again.
I saw a thread on XDA that explains you need to remove the internal SD mem physically (and explains how to do it) but i am a little afraid to do it...
Anyone else try this ?
Also strange you need to change the whole MB for a faulty memory, why can't the internal mem just be replaced ?
Hi, please keep all question/help related threads in the Q&A section only. Thank You.
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"If you choose not to decide, you still have made a choice"
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Phone storage problem

Got used sprint Htc One M8 32 GB, settings show that phone storage is half full but only 2.7 GB is occupied by apps and everything else is occupied by "other". I have no folders or files in phone storage when I open file manager or connect phone to PC and the worst thing is that I am not able to download, or copy anything there. Would be thankful if you can throw some advices
Thanks a lot
P.S. English is not my native language
Try Disk Usage app from store for free, it will show detail.
Vcek said:
Try Disk Usage app from store for free, it will show detail.
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Click to collapse
It showed some old trash in it but still can not copy and download...
Thanks though.
is it running custom software ? did you factory reset the phone when you bought it ?

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