Moto X bricked after update - X 2014 Q&A, Help & Troubleshooting

Hi !
I have a big trouble with my Moto X since I bricked it after trying to update the OS.
I was on LP 5.0 and I saw somewhere that an update was available so I searched for that and launched the update.
The problem was I didn't know that it's dangerous to do so with a rooted phone...
So, now, my Moto X is staying on the "splash screen" and if I force the power off, the Moto X restarts... and stays on the splash screen, again...
Is someone can help me to unbricked my phone ?
Thank you very much for your help :highfive:
A+
Edit : for information, it's a French Moto X 2014 (so I think it's a XT1052)

Smh

Can you get into fastboot? From off, hold volume down and touch the power for a second and continue holding volume down.

kcustom11 said:
Can you get into fastboot? From off, hold volume down and touch the power for a second and continue holding volume down.
Click to expand...
Click to collapse
Yes, but I don't remember if I update the bootloader.
The choices I have are :
- Normal powerup
- Recovery
- Factory
- Barcodes
- BP Tools
- QCOM
Thank you for your help

You're not bricked then. I don't know what the recovery instructions are for the French model. Do they have factory images on the support page?
You can volume up on recovery to get into recovery to see options about clear cache and factory reset. Those might help, but I doubt it. I would try.
If you care about your data you can adb pull in recovery to get stuff off your sdcard before you factory reset.

benjo22 said:
Yes, but I don't remember if I update the bootloader.
The choices I have are :
- Normal powerup
- Recovery
- Factory
- Barcodes
- BP Tools
- QCOM
Thank you for your help
Click to expand...
Click to collapse
What model phone do you have XT1092? Do you have the 5.0 system.img for your phone?

kcustom11 said:
You're not bricked then. I don't know what the recovery instructions are for the French model. Do they have factory images on the support page?
You can volume up on recovery to get into recovery to see options about clear cache and factory reset. Those might help, but I doubt it. I would try.
If you care about your data you can adb pull in recovery to get stuff off your sdcard before you factory reset.
Click to expand...
Click to collapse
I don't know if I they have the factory image. Cna you tell where I could get it ? (or where I need to search ?)
Actually, I have a back of my data so I don't care about it. So can you tell me how to use ADB in order to do a factory reset? (ADB is already installed)
JulesJam said:
What model phone do you have XT1092? Do you have the 5.0 system.img for your phone?
Click to expand...
Click to collapse
I think you're right and the French model is 1092 and not 1095 as I thought. But I don't have the system.img...

it looks like motorola didn't post images for models other than the PE xt1095. try the factory reset in recovery. if that doesn't work.
try this.
http://forum.xda-developers.com/mot...tory-image-android-5-0-lollipop-moto-t3001221

kcustom11 said:
it looks like motorola didn't post images for models other than the PE xt1095. try the factory reset in recovery. if that doesn't work.
try this.
http://forum.xda-developers.com/mot...tory-image-android-5-0-lollipop-moto-t3001221
Click to expand...
Click to collapse
Thank you, but in your opinion, there is no other way to fixe my problem ? I'm a little scared of flashing a new image, mainly because I'm not sur at 100% that it's a XT1092.

benjo22 said:
I think you're right and the French model is 1092 and not 1095 as I thought. But I don't have the system.img...
Click to expand...
Click to collapse
You should search for it online and post in the Motorola forums that their OTA messed up your system and ask them for the files. And email and chat and ask them that way too.
---------- Post added at 01:10 AM ---------- Previous post was at 01:09 AM ----------
benjo22 said:
Thank you, but in your opinion, there is no other way to fixe my problem ? I'm a little scared of flashing a new image, mainly because I'm not sur at 100% that it's a XT1092.
Click to expand...
Click to collapse
Put your phone in bootloader mode, connect to your computer and start Motorola Device Manager to see if MDM can repair your phone.

Go into recovery (volume up to select). Try a factory reset and clear the cache first. Attempt to reboot.
Then follow JulesJam advice and try MDM
In the bootloader, the bar code option will tell you your phone version to see if you have the XT1092 (volume up to select)
If that doesn't work, you'll have to go to the link I gave you and flash the 1092 images.
or send it back to motorola

kcustom11 said:
or send it back to motorola
Click to expand...
Click to collapse
I don't think that is how it works outside the US. I think they have to send it to service centers where they decide whether or not it is a warranty issue and if you have rooted or unlocked the bootloader, they refuse the warranty service. At least that is how it is in Brazil.
AFAIK, only the Pure Edition maintains its warranty if you unlock and root.
I know with my XT1096, the qe is now 1/1 after MoFo so I worry that I couldn't get warranty services for it. Good thing I have MotoCare and if I end up with a problem, I am just dropping it in a bucket of water so that it can't be turned on again and paying the $39 deductible.

I didn't say it was on warranty. That's why it should be the last option. I imagine Motorola owns the service centers so you would still be sending it to Motorola.
I wouldn't worry too much about flashing those images. It should work if nothing else does. I think there's also another forum about how to convert the 1092 to a 1095. You can do that if you really want the 5.1 right away. You have to be mindful of the radios though.

kcustom11 said:
I didn't say it was on warranty.
Click to expand...
Click to collapse
But if it isn't on warranty and you are not w/in the 14 day return period, then you have to pay for service.
---------- Post added at 02:31 AM ---------- Previous post was at 02:21 AM ----------
kcustom11 said:
I imagine Motorola owns the service centers so you would still be sending it to Motorola.
Click to expand...
Click to collapse
Idk but it didn't seem that way with the Brazilian phones but maybe.

JulesJam said:
But if it isn't on warranty and you are not w/in the 14 day return period, then you have to pay for service.
Click to expand...
Click to collapse
Obviously

Let me tell you first that it isn't bricked yet, This thing is happening only because you tried to update your device with a custom recovery, to solve the issue you have to go on stock recovery and on the stock Rom as well. That's it and it will work again..
But keep in mind never downgrade, i mean don't flash a lower Rom than what you are on right now otherwise it may surely result in a Bricked Phone:what:
Sent from my XT1052

kcustom11 said:
Obviously
Click to expand...
Click to collapse
well then I wouldn't advise sending it back, I would try to fix it myself since it is just software.
---------- Post added at 02:48 AM ---------- Previous post was at 02:47 AM ----------
vijayid_94 said:
Let me tell you first that it isn't bricked yet, This thing is happening only because you tried to update your device with a custom recovery, to solve the issue you have to go on stock recovery and on the stock Rom as well. That's it and it will work again..
But keep in mind never downgrade, i mean don't flash a lower Rom than what you are on right now otherwise it may surely result in a Bricked Phone:what:
Sent from my XT1052
Click to expand...
Click to collapse
The problems are when you try to downgrade the bootloader and/or partition table or when you downgrade after upgrading and then take an OTA.

Thanks to everyone !
I think that I will try to flash the image because using the MDM doesn't fix anything. But it was written that my current version is :"22.121.1.victara_oraeu.oraeuall.en.eu".
Furthemore, I had this problem when I was trying to install an update. Do you think it's a downgrade if I flash the available version of system.img ? And consequently I risk a real brick ?
Edit : an other question : on the tutorial that explain how to flash a img, it's written that we need to use "Motorola fastboot utility " and not the Android fastboot utility. I installed the sdk android and the MDM program, but the sole fastboot program a have is the android one. Do you know where I can find the Motorola fastboot utility ?
Thanks again )

Hi everyone !
Finally, I decided to launch the flash with the stock rom for XT1092. And it perfectly worked !
I still have a two questions :
- why I don't have anymore the update Moto proposed me at the benining ? Moreover the stock flashed seems to be an old one.
- In the futur, if a need to do an update, how can I do to avoid this problem ?
Thank you very much once again )

benjo22 said:
Hi everyone !
Finally, I decided to launch the flash with the stock rom for XT1092. And it perfectly worked !
I still have a two questions :
- why I don't have anymore the update Moto proposed me at the benining ? Moreover the stock flashed seems to be an old one.
- In the futur, if a need to do an update, how can I do to avoid this problem ?
Thank you very much once again )
Click to expand...
Click to collapse
What Android Version are you running - go to settings and find out the android version. Also, what bootloader version are you running - put the device in bootloader mode, it is a number beginning with a 60.

Related

[Q] Please Help...My Imei & Baseband Unknown

i have Nexus 6 t-mob 64gb, unlocked bootloader and rooted
but the imei and baseband unknown, i exactly dont know how this happen,
but i have tried to flash stock LRX22C 5.0.1 also sideload LMY47M and nothing happen, baseband and imei still unknown
is there any solution for this situation??
thanks
henhida said:
i have Nexus 6 t-mob 64gb, unlocked bootloader and rooted
but the imei and baseband unknown, i exactly dont know how this happen,
but i have tried to flash stock LRX22C 5.0.1 also sideload LMY47M and nothing happen, baseband and imei still unknown
is there any solution for this situation??
thanks
Click to expand...
Click to collapse
have you tried to flash a radio to fix this? also, did you happen to restore a nandroid backup onto your n6 from another n6
simms22 said:
have you tried to flash a radio to fix this? also, did you happen to restore a nandroid backup onto your n6 from another n6
Click to expand...
Click to collapse
i never restore from nandroid backup,
when this happen the phone still stok, no root, locked bootloader...
i think flash stock recovery thats automatically flash the radio too rite? or i have to flash the radio only?
is this the file i have to flash?
LRX22C (5.0.1 OTA - 12/10/2014): MDM9625_104335.118.02.55.04R
http://forum.xda-developers.com/nexus-6/general/ref-nexus-6-modem-collection-t2969380
henhida said:
i never restore from nandroid backup,
when this happen the phone still stok, no root, locked bootloader...
i think flash stock recovery thats automatically flash the radio too rite? or i have to flash the radio only?
is this the file i have to flash?
LRX22C (5.0.1 OTA - 12/10/2014): MDM9625_104335.118.02.55.04R
http://forum.xda-developers.com/nexus-6/general/ref-nexus-6-modem-collection-t2969380
Click to expand...
Click to collapse
well, that radio will work, its an older radio though. yes, radio needs to be flashed, as of right now you are missing one.
---------- Post added at 03:38 PM ---------- Previous post was at 03:35 PM ----------
you would need to unlock your bootloader to flash via fastboot, or to flash twrp recovery to flash a .zip.
simms22 said:
well, that radio will work, its an older radio though. yes, radio needs to be flashed, as of right now you are missing one.
Click to expand...
Click to collapse
just flash the radio, LRX22C still not work...
did i have to try all radio file? its that ok?
henhida said:
just flash the radio, LRX22C still not work...
did i have to try all radio file? its that ok?
Click to expand...
Click to collapse
thats fine. what were you doing when this happened?
simms22 said:
thats fine. what were you doing when this happened?
Click to expand...
Click to collapse
just flashed all radio, and still not work...
exactly i dont remember,
i never do flashed anything, what i remember the phone still locked bootloader and no root, 100% stok
following this thread
http://forum.xda-developers.com/nexus-6/help/lost-imei-t3061744#post60069150
with restore " twrp backup of the efs partition" will fix the problem
is there anyone help me to upload some twrp backup please.....
If you did not backup your own efs from the phone you are trying to fix, no one else is going to be able to help. You need your own back up
henhida said:
following this thread
http://forum.xda-developers.com/nexus-6/help/lost-imei-t3061744#post60069150
with restore " twrp backup of the efs partition" will fix the problem
is there anyone help me to upload some twrp backup please.....
Click to expand...
Click to collapse
If it is true, what you've said about not doing anything to your phone, then perhaps you need a new Sim card. However, when someone says "I don't remember if I did anything" I have serious doubt that you haven't done something. You don't mess with a $650 device and not "remember" doing it.
---------- Post added at 05:48 PM ---------- Previous post was at 05:43 PM ----------
Looking back, your first post says you're rooted and unlocked. Then you said phone is stock and locked. ??? No one can help you if you don't provide factual information.
dannstarr said:
If you did not backup your own efs from the phone you are trying to fix, no one else is going to be able to help. You need your own back up
Click to expand...
Click to collapse
i have said before sir, im on stok rom, so im not back up twrp or anything
Evolution_Freak said:
If it is true, what you've said about not doing anything to your phone, then perhaps you need a new Sim card. However, when someone says "I don't remember if I did anything" I have serious doubt that you haven't done something. You don't mess with a $650 device and not "remember" doing it.
---------- Post added at 05:48 PM ---------- Previous post was at 05:43 PM ----------
Looking back, your first post says you're rooted and unlocked. Then you said phone is stock and locked. ??? No one can help you if you don't provide factual information.
Click to expand...
Click to collapse
i said the phone on stok when this happen (lose imei & baseband)
and now rooted and unlocked bootloader when i started to fix it...
tried flash another stok, baseband, etc need to be unlocked bootloader rite?
actually im not sure if this caused lose imei&baseband,
i have tried factory reset, but the process take to long (more than 20minutes), i think the process error or something, than i tried hard reset by pushed power + vol down,
after that the phone boot and continuou erasing data, and the process looks like never end again
hard reset again and tried factory reset from recovery mode, this time i leave the phone about 1 hour, than finally phone boot
corrupt process on factory reset, is it possible caused lose the imei &baseband?
henhida said:
i have said before sir, im on stok rom, so im not back up twrp or anything
i said the phone on stok when this happen (lose imei & baseband)
and now rooted and unlocked bootloader when i started to fix it...
tried flash another stok, baseband, etc need to be unlocked bootloader rite?
actually im not sure if this caused lose imei&baseband,
i have tried factory reset, but the process take to long (more than 20minutes), i think the process error or something, than i tried hard reset by pushed power + vol down,
after that the phone boot and continuou erasing data, and the process looks like never end again
hard reset again and tried factory reset from recovery mode, this time i leave the phone about 1 hour, than finally phone boot
corrupt process on factory reset, is it possible caused lose the imei &baseband?
Click to expand...
Click to collapse
The factory reset on a 64gb will take 20 or more minutes. By forcing a restart before it completed, you may have caused the error.
This is the kind of information that is needed for those that wish to help. It is proper XDA procedure to provide as much information as possible when creating a thread such as this. We are not mind readers or magicians.
Evolution_Freak said:
The factory reset on a 64gb will take 20 or more minutes. By forcing a restart before it completed, you may have caused the error.
This is the kind of information that is needed for those that wish to help. It is proper XDA procedure to provide as much information as possible when creating a thread such as this. We are not mind readers or magicians.
Click to expand...
Click to collapse
yes i dont know it will take about 20minutes or more , and i really dont know if that will screwed
is it possible if you upload your twrp back up sir?
henhida said:
yes i dont know it will take about 20minutes or more , and i really dont know if that will screwed
is it possible if you upload your twrp back up sir?
Click to expand...
Click to collapse
That's not how it works
Sent from my Nexus 6 using XDA Free mobile app
I understand that you would like to get your problem solved ASAP, but please read what people post. You CAN NOT restore another persons TWRP backup. It will either screw up your device even more or it just wont work. You need your own TWRP backup, which you don't have so TWRP is out of the question.
At this point your only hope is to flash all the stock images from fastboot. It's a relatively easy process as long as you read and try to understand what you're trying to do, and for gods sake don't try to use one of the toolkits to do this.
exb0 said:
I understand that you would like to get your problem solved ASAP, but please read what people post. You CAN NOT restore another persons TWRP backup. It will either screw up your device even more or it just wont work. You need your own TWRP backup, which you don't have so TWRP is out of the question.
At this point your only hope is to flash all the stock images from fastboot. It's a relatively easy process as long as you read and try to understand what you're trying to do, and for gods sake don't try to use one of the toolkits to do this.
Click to expand...
Click to collapse
some people said when restore twrp backup from another phone will work, and the imei will back, i mean my real imei not imei from another phone
yes i just tried flash them, 5.0 , 5.0.1 , 5.1
i also tried flash custom rom chroma, CM12,
but all not work...my imei and baseband still unknown
one thing im not try yet is restore twrp backup or efs backup, because i dont have it,
would you upload efs folder backup sir?
lost my imei too
hot pull /insert SIM CARD and flash couples of roms= imei lost + unknown baseband
did you fix it yet?

[Q] XT1097 unstoppable reboot

Hello mighty XDA developers,
Reason(?):
I have f**ked my XT1097 (Bootloader unlocked, Telus, Canada). I tried to root my Lollipop phone with bhp090808's multi-tool V4.1. Somehow the tool was unsuccessful on rooting my phone. It installed supersu and that was that.
With Supersu installed, apps were somehow unable to download from Google Play, therefore I disabled it and the problem was gone. I was then in vacation so I have no access of Windows so I left it at that for a week, phone ran normally.
After I got back form vacation, I reverted my phone back to stock recovery and 4.4.4 with the Multi-tool, in order to try re-rooting the phone. I might or might not have started the root process when I was in 4.4.4 (I honestly don't remember). Afterwards my phone's wifi stopped working (cannot be turned on or off, with the status of "Turning Wifi On"). The phone also reboots itself after around 1 minute.
I have a bad flash, now whenever I update to Lollipop, my wifi stops working and I get nonstop reboots. Phone is perfectly fine when I stay in KK
and I have lost my IMEI
Tried methods:
- I have tried erasing the phone by going into the backup and reset menu to reset the phone,the same problems remain.
- I have tried clearing the phone by erasing data and catch from stock recovery, the same problems remain.
- I have tried using the Muti-Tool to revert back to stock. but then the phone restarts every time before adb can do anything
- I have tried using RSD, flashing the Brazilian XT1097 .img into the phone. Despite a successfully flash, the same problems remain.
Problem:
- Phone's wifi is stuck
- Phone keeps rebooting (safe mode or not)
- When phone is powered off, it will restart itself and then go on the reboot loop again (even when i boot into safe mode and turn it off form there)
- Phone does not turn off without rebooting itself other than powering off from Recovery
- Phone Cannot be charged
Help needed!
I really messed my phone up and need help! Please can someone suggest a solution? I dont have TWRP so I cannot wipe system and reinstall
Motosurf
BlueEditionE6 said:
After I got back form vacation, I reverted my phone back to stock recovery and 4.4.4
Click to expand...
Click to collapse
It is dangerous to downgrade a Moto X. This is not a Nexus device.
---------- Post added at 03:59 AM ---------- Previous post was at 03:57 AM ----------
BlueEditionE6 said:
I dont have TWRP so I cannot wipe system and reinstall
Click to expand...
Click to collapse
Press and hold the power button to shut it off and then immediately press and hold the vol down and then press and hold power. Hold both for about 4 seconds and release. This should put you into fastboot mode. Then plug the device into your computer and start Motorola Device Manager.
---------- Post added at 04:00 AM ---------- Previous post was at 03:59 AM ----------
BlueEditionE6 said:
ps. the phone's battery is so low that it cant do anything. Wondering if the phone charges in Recovery mode. Battery status says charging, but I am not sure?
Click to expand...
Click to collapse
Do you have a turbo charger or know anyone who does?
JulesJam said:
It is dangerous to downgrade a Moto X. This is not a Nexus device.
---------- Post added at 03:59 AM ---------- Previous post was at 03:57 AM ----------
Press and hold the power button to shut it off and then immediately press and hold the vol down and then press and hold power. Hold both for about 4 seconds and release. This should put you into fastboot mode. Then plug the device into your computer and start Motorola Device Manager.
---------- Post added at 04:00 AM ---------- Previous post was at 03:59 AM ----------
Do you have a turbo charger or know anyone who does?
Click to expand...
Click to collapse
yea i wasnt having trouble getting into fastbootmode. And turns out the phone does charge while in recovery
BlueEditionE6 said:
yea i wasnt having trouble getting into fastbootmode. And turns out the phone does charge while in recovery
Click to expand...
Click to collapse
OK so did you reflash system?
JulesJam said:
OK so did you reflash system?
Click to expand...
Click to collapse
reflashed KK, when i update to L, it does the same thing again.
BlueEditionE6 said:
reflashed KK, when i update to L, it does the same thing again.
Click to expand...
Click to collapse
Are you taking the OTA to get back to L? And if so, are you completely stock when you take the OTA?
JulesJam said:
Are you taking the OTA to get back to L? And if so, are you completely stock when you take the OTA?
Click to expand...
Click to collapse
Reverted to KK from the multi-tool and used the ota (XT1095), as well as reverted back to KK and used the xt1097 ota. same issue. I cannot find the XT1097 KK img
BlueEditionE6 said:
Reverted to KK from the multi-tool and used the ota (XT1095), as well as reverted back to KK and used the xt1097 ota. same issue. I cannot find the XT1097 KK img
Click to expand...
Click to collapse
If you are not completely stock 100%, it is best not to take the OTA b/c the OTA is a patch.
I would revert back to whatever version of KK system you did before, and also have a stock recovery. Then use Motorola Device Manager to get back to L. MDM should flash the correct version of system for your device.
Do you have MDM on your computer?
JulesJam said:
If you are not completely stock 100%, it is best not to take the OTA b/c the OTA is a patch.
I would revert back to whatever version of KK system you did before, and also have a stock recovery. Then use Motorola Device Manager to get back to L. MDM should flash the correct version of system for your device.
Do you have MDM on your computer?
Click to expand...
Click to collapse
Motorola Device Manager? Does it work like that ? No the problem is I dont have my original firmware, The web does not seem to have victara_retca.retca.en.ca.tkpca. kk nor L. Put up a seperate post asking if anyone has it on xda and on MotoFirmware
BlueEditionE6 said:
Motorola Device Manager? Does it work like that ? No the problem is I dont have my original firmware, The web does not seem to have victara_retca.retca.en.ca.tkpca. kk nor L. Put up a seperate post asking if anyone has it on xda and on MotoFirmware
Click to expand...
Click to collapse
Motorola Device Manager should download it and install it to your phone if you flash back to kit kat and then run MDM with your phone connected to your computer.
https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/88481
Also, you will end up with a copy of the firmware on your computer in :
c:\programdata\motorola\sue\firmwares
JulesJam said:
Motorola Device Manager should download it and install it to your phone if you flash back to kit kat and then run MDM with your phone connected to your computer.
https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/88481
Also, you will end up with a copy of the firmware on your computer in :
c:\programdata\motorola\sue\firmwares
Click to expand...
Click to collapse
just to be sure, even if i flash into a 1095 kk, mdm would flash me back to 1097?
BlueEditionE6 said:
just to be sure, even if i flash into a 1095 kk, mdm would flash me back to 1097?
Click to expand...
Click to collapse
You have to flash the stock Telus firmware.
Use rsdlite or mfastboot to return your phone to stock 5.0.1.
You can download it here: (yes it will take a few hours)
http://www.filefactory.com/file/7hv608q62qc5/RETCA_XT1097_5.0.1_LXE22.46-22_cid14_CFC.xml.zip
Steve-x said:
You have to flash the stock Telus firmware.
Use rsdlite or mfastboot to return your phone to stock 5.0.1.
You can download it here: (yes it will take a few hours)
http://www.filefactory.com/file/7hv608q62qc5/RETCA_XT1097_5.0.1_LXE22.46-22_cid14_CFC.xml.zip
Click to expand...
Click to collapse
OH WOW THANKS! i have been looking for this all along!
BlueEditionE6 said:
just to be sure, even if i flash into a 1095 kk, mdm would flash me back to 1097?
Click to expand...
Click to collapse
All you can do is try, you have flashed back to KK before so you know it doesn't brick your phone. I am only talking about flashing the SYSTEM (system.img) back to kit kat, not the bootloader or the partition table. If you have a custom recovery, I don't think it will work though. I think you need a stock recovery. The recovery can be lollipop.
When I flash my Verizon XT1096 back to kitkat system, with lollipop stock recovery, MDM will flash my system back to lollipop.
I understand about the issue with the different models, and I can't tell you whether MDM will have a problem with that or not, but if it does, it will just do nothing. You have flashed back to XT1095 KK before so I don't see why it would hurt to see what MDM does. It will be able to tell you have an XT1097 so it won't try to install a system for an XT1095.
Steve-x said:
You have to flash the stock Telus firmware.
Use rsdlite or mfastboot to return your phone to stock 5.0.1.
You can download it here: (yes it will take a few hours)
http://www.filefactory.com/file/7hv608q62qc5/RETCA_XT1097_5.0.1_LXE22.46-22_cid14_CFC.xml.zip
Click to expand...
Click to collapse
Hi steve, I am getting "Failed flashing process. 3/21 flash partition "gpt.bin" -> Phone returned FAIL
Did i do something wrong?
EDIT: replaced the gpt file and the motoboot file with the 5.0.1 file.
EDIT 2: at 4.4.4 rectca, imei and radio is back, but there is no update to L, if I rsd the 5.0.1 rectca, the same issue comes back
What else have you all flashed, if you tried the 5.1 soak you likely will have to skip flashing gpt and motoboot.
Steve-x said:
What else have you all flashed, if you tried the 5.1 soak you likely will have to skip flashing gpt and motoboot.
Click to expand...
Click to collapse
I have tried flashing the 5.0 update front the multi tool. I tried removing get and process stopped
Sent from my XT1080 using XDA Premium 4 mobile app
Well I really feel like there is something you're not telling us that you've done in the past to the phone. Please try to give detailed answers.
#1 - Are you 100% sure it is a Telus phone and not a Wind Mobile XT1097?
#2 - When flashing the Telus 5.0.1 image what does the phone say when the process fails?
#3 - You mention flashing 4.4.4 - do you mean a full image or just some of the files like you are mixing and matching some 4.4.4 and some 5.0.1?
#1 - Are you 100% sure it is a Telus phone and not a Wind Mobile XT1097?
No, I won this poem from Motorola and it arrived to my doorsteps unlocked. It might be on Wind, sorry I didn't think of this possibility
#2 - When flashing the Telus 5.0.1 image what does the phone say when the process fails?
The process doesn't fail while fishing to L, it only failed when I tried to flash it from the broken L to KK. When my phone is on L, the wifi, signal doesn't work, and it reboots. As shown in the video
https://youtu.be/pDCCr2BE4n0
#3 - You mention flashing 4.4.4 - do you mean a full image or just some of the files like you are mixing and matching some 4.4.4 and some 5.0.1?[/QUOTE]
Well like I said I tried flashing the KK that you linked to me, but then it gets stuck at gpt and motoboot. So I got the two files from the L zip and KK flashes successfully. Works like a charm too. Other than that fact that it doesn't update
Extra info. I have had TWRP and CM12.1 just because it was the only way for the phone to charge
Sent from my XT1080 using XDA Premium 4 mobile app
It all sounds pretty weird. I suspect the phone may actually be a Wind mobile retail edition. They come factory unlocked, the Telus version would be locked.
The link I gave was Lollipop 5.0.1 for the Telus version. Being I think you have the Wind mobile here is the link for the Wind mobile 4.4.4:
http://www.filefactory.com/file/38yhbfahth0p/RETCA_XT1097_4.4.4_KXE21.187-52_cid14_CFC.xml.zip
When you download the file and try to flash using rsdlite gpt and motoboot will fail as they cannot be downgraded. This is not a problem. Just edit the xml file to remove them and then flash the entire package with rsdlite. When done you will be on factory 4.4.4. At that point you should get prompted to update to 5.0.1.

[Q] Bricked S6?

I flashed 5.1.1 using via odin 3.10 (no errors etc.) now my phone stuck at Powered by Android screen. I tried to reflash the firmware many times but still the same thing.
Before flashing 5.1.1 my phone was running Looper firmware. I did modify the build.prop (ro.securitystorage = false). Does this cause the issue?
When i get into recovery mode i see this yellow text
"dm-verity verification failed...
Need to check DRK first..."
Please help me to revive this phone. Thank you
aloric said:
I flashed 5.1.1 using via odin 3.10 (no errors etc.) now my phone stuck at Powered by Android screen. I tried to reflash the firmware many times but still the same thing.
Before flashing 5.1.1 my phone was running Looper firmware. I did modify the build.prop (ro.securitystorage = false). Does this cause the issue?
When i get into recovery mode i see this yellow text
"dm-verity verification failed...
Need to check DRK first..."
Please help me to revive this phone. Thank you
Click to expand...
Click to collapse
If you get stuck in a boot loop go into recovery and do a factory reset!
Follow these instructions :
1. press: power/home/vol up keys at the same time.
2. Use vol up/down to get to factory reset
2. press pwr button to select
3. maneuver to erase user data, select using pwr button
4. maneuver to erase cache partition,select using pwr button.
4. Reboot
I did all those steps many times and reflashed the rom like 10 times.. Still the same thing
aloric said:
I did all those steps many times and reflashed the rom like 10 times.. Still the same thing
Click to expand...
Click to collapse
Where did you download the firmware from?
http://forum.xda-developers.com/tmo...nt/rom-g920tuvu2cof6g920ttmb2cof6tmb-t3135673
other S6 edge users got the same issue http://forum.xda-developers.com/tmobile-galaxy-s6-edge/help/stuck-samsung-logo-t3136215
was the imei repaired or your phone unlocked before?
Sunderwear said:
was the imei repaired or your phone unlocked before?
Click to expand...
Click to collapse
yes
aloric said:
yes
Click to expand...
Click to collapse
then thats what caused it.
Sunderwear said:
then thats what caused it.
Click to expand...
Click to collapse
That's sad. Hope someone can find a solution. Now i have a $600 paper weight
aloric said:
That's sad. Hope someone can find a solution. Now i have a $600 paper weight
Click to expand...
Click to collapse
go into your bootloader..see if knox warranty is 0x0
So if the phone was unlocked you can't flash via Odin?
---------- Post added at 07:22 PM ---------- Previous post was at 07:22 PM ----------
I mean officially unlocked with the t-mobile app
TheArtiszan said:
So if the phone was unlocked you can't flash via Odin?
---------- Post added at 07:22 PM ---------- Previous post was at 07:22 PM ----------
I mean officially unlocked with the t-mobile app
Click to expand...
Click to collapse
if you unlocked the offical way..you have nothing to worry about
yay... i fixed the issue. My phone is back to life again
I have same problem.
aloric said:
yay... i fixed the issue. My phone is back to life again
Click to expand...
Click to collapse
How did you fix you phone ? I have same problem need help please.
restore your efs back up (original one) then reflash the rom via odin. If you don't have your original back up then you're out of luck
Wow. That's crazy. Guess it just goes to show how important backing up your efs is. I haven't, but I'm also not a Samsung guy. I will now.
EFS
mikeyinid said:
Wow. That's crazy. Guess it just goes to show how important backing up your efs is. I haven't, but I'm also not a Samsung guy. I will now.
Click to expand...
Click to collapse
WHATS EFS???
mikeyinid said:
Wow. That's crazy. Guess it just goes to show how important backing up your efs is. I haven't, but I'm also not a Samsung guy. I will now.
Click to expand...
Click to collapse
It's extremely important to do it on lg phones also. Well it's important for every phone just in case of worst case scenario, having a working imei is nice
That's it seriously!!!!!!!
aloric said:
restore your efs back up (original one) then reflash the rom via odin. If you don't have your original back up then you're out of luck
Click to expand...
Click to collapse
seriously
I did what you did (restoring EFS)(reflashing stock via odin) with no luck
is there any thing else you've done?

Help me please, Moto G 2014 xt1072, easy-peasy

Hello everybody,
I have a Moto G xt1072, 2014 I suppose. I can't use it since I made a factory reset. Before I had deleted the system app which launches at the very start and configures the language, and other user preferences.
I think the most easy way is to copy and paste that app, however I do not know to do it.
I can't install a ROM, because first I do not know how to do it, second the bootloader is locked, thirdly I do not dare to go there without hesitation.
Does anyone know how to solve this problem?
What happens if you erase the Data Partition in the Stock Recovery??
And don't wonder, the Moto G2 hangs since Android 6.0 in the Recovery when the Cache is erasing you can easy reboot after 1 minute.
exferrofides said:
Hello everybody,
I have a Moto G xt1072, 2014 I suppose. I can't use it since I made a factory reset. Before I had deleted the system app which launches at the very start and configures the language, and other user preferences.
I think the most easy way is to copy and paste that app, however I do not know to do it.
I can't install a ROM, because first I do not know how to do it, second the bootloader is locked, thirdly I do not dare to go there without hesitation.
Does anyone know how to solve this problem?
Click to expand...
Click to collapse
Just flash the stock rom via fastboot, you can find tutorials here on xda.
Thanks for answering.
Could you please @zman01 give me a guidance? The fact is that I am not very skillful in this kind of troubles. In fact, I think the fastboot works when the device is unlocked, isn't it? My device is still locked... But really, if this is not as I think, tell me what to do, give me a useful link for beginners... please.
@inFiniTyz_Z could you lead me to a page where I could follow the instructions? Your solution seems very attractive to me. 1 minute : ) It would be great.
inFiniTyz_Z said:
What happens if you erase the Data Partition in the Stock Recovery??
And don't wonder, the Moto G2 hangs since Android 6.0 in the Recovery when the Cache is erasing you can easy reboot after 1 minute.
Click to expand...
Click to collapse
By the way, today I went to the store, the salesman made that also, but at the beginning the system keeps trying to launch the welcome program that I deleted. Please help me...
Another question, Can I download the same marshmallow again and update it from the sd card? It is an option od the Android recovery, Could it work?
exferrofides said:
By the way, today I went to the store, the salesman made that also, but at the beginning the system keeps trying to launch the welcome program that I deleted. Please help me...
Another question, Can I download the same marshmallow again and update it from the sd card? It is an option od the Android recovery, Could it work?
Click to expand...
Click to collapse
Hello,
On which android you were before you deleted the system app? Was it stock rom or custom rom? If it was a rooted stock rom I think you should flash the same stock rom via fastboot, if it was CM it's enough the flash the same CM zip from TWRP.
@inFiniTyz_Z could you lead me to a page where I could follow the instructions? Your solution seems very attractive to me. 1 minute : ) It would be great.
Click to expand...
Click to collapse
https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/99825/p/30,6720,9151
If this won't work and you know how to use Fastboot you enter the command: fastboot erase userdata
Regards
---------- Post added at 10:58 PM ---------- Previous post was at 10:51 PM ----------
exferrofides said:
By the way, today I went to the store, the salesman made that also, but at the beginning the system keeps trying to launch the welcome program that I deleted. Please help me...
Another question, Can I download the same marshmallow again and update it from the sd card? It is an option od the Android recovery, Could it work?
Click to expand...
Click to collapse
If you don't care about the Bootloader you can do this. But this is a little bit tricky, for OTA Updates I had to go on the first installed factory Android(4.4.4) and then do all Upgrades, but please do this not.
Since Marshmallow is released, everyone is going to brick their devices if they downgrade and then upgrade
And this was my failure too, I had to buy mainboard
Maybe you can do this, but you have to omit two commands(the Bootloader Flash Commands)
I am now again on CM 13, but I had done a Full Backup with the stock Recovery from Motorola. But this is the "Retail DE" Version for me.
Regards

Return to stock

Hello all, sorry for a very stupid question. I unlocked my bootloader, had a play about with lineage OS, but have decided to stick with stock EMUI. Only thing is now that my device has been unlocked it wont allow me to use google pay, which I use frequently. I tried relocking my bootloader, but I need to remove TWRP and replace it with the stock recovery (at least I think thats what I meant to do). Can anyone point me in the write direction as to where to get the stock recovery. I have a UK P20 pro with Firmware version: CLT-L09 8.1.0.130(C782). Any advice will be greatly received. Thank you. (I have been googling for a while now as I didnt want to bother you all with this query, but I am coming up empty).
JamDonot said:
Hello all, sorry for a very stupid question. I unlocked my bootloader, had a play about with lineage OS, but have decided to stick with stock EMUI. Only thing is now that my device has been unlocked it wont allow me to use google pay, which I use frequently. I tried relocking my bootloader, but I need to remove TWRP and replace it with the stock recovery (at least I think thats what I meant to do). Can anyone point me in the write direction as to where to get the stock recovery. I have a UK P20 pro with Firmware version: CLT-L09 8.1.0.130(C782). Any advice will be greatly received. Thank you. (I have been googling for a while now as I didnt want to bother you all with this query, but I am coming up empty).
Click to expand...
Click to collapse
To remove TWRP and (re)install original recovery, you just have to boot into erecovery-mode and let erecovery download and install last official released firmware. (ALL PHONE DATA WILL DELETED! -> BACKUP DATA BEFORE!)
I get back to stock on this way. Only unsolved Problem: Relocking Bootloader and/or make a factory reset in Settings after this process bring me back to 100% stock device. Warning-Screen during phonestart still exist.
I read anywhere in this forum that flashing absolute original Huawei Firmware will solve that Screen. Don't test it until now.
JamDonot said:
Hello all, sorry for a very stupid question. I unlocked my bootloader, had a play about with lineage OS, but have decided to stick with stock EMUI. Only thing is now that my device has been unlocked it wont allow me to use google pay, which I use frequently. I tried relocking my bootloader, but I need to remove TWRP and replace it with the stock recovery (at least I think thats what I meant to do). Can anyone point me in the write direction as to where to get the stock recovery. I have a UK P20 pro with Firmware version: CLT-L09 8.1.0.130(C782). Any advice will be greatly received. Thank you. (I have been googling for a while now as I didnt want to bother you all with this query, but I am coming up empty).
Click to expand...
Click to collapse
Don't bother.
Just use magisk hide. Works perfectly.
dladz said:
Don't bother.
Just use magisk hide. Works perfectly.
Click to expand...
Click to collapse
If I'm wanting to return to stock totally to RMA or sell the device, whats the suggestion to get back to once we came?
How about Milner? https://i.redd.it/n2rdby9246n11.jpg
---------- Post added at 07:52 AM ---------- Previous post was at 07:45 AM ----------
gribbler said:
If I'm wanting to return to stock totally to RMA or sell the device, whats the suggestion to get back to once we came?
How about Milner? https://i.redd.it/n2rdby9246n11.jpg
Click to expand...
Click to collapse
Ah got it. Why is that whenever you ask the question you find your answer?
And how about: https://streamable.com/5pext
gribbler said:
If I'm wanting to return to stock totally to RMA or sell the device, whats the suggestion to get back to once we came?
How about Milner? https://i.redd.it/n2rdby9246n11.jpg
---------- Post added at 07:52 AM ---------- Previous post was at 07:45 AM ----------
Ah got it. Why is that whenever you ask the question you find your answer?
And how about: https://streamable.com/5pext
Click to expand...
Click to collapse
Haha, love that guy, he's a beast.
Reverting to stock.... I've never had to do it before.
I would assume eRecovery then relock using the same key..
I'm sure it's around somewhere.
dladz said:
Haha, love that guy, he's a beast.
Reverting to stock.... I've never had to do it before.
I would assume eRecovery then relock using the same key..
I'm sure it's around somewhere.
Click to expand...
Click to collapse
Is there a different way to boot to twrp or erecovery? Maybe that's why I was doing wrong.. once i got into erecovery I was good. Thanks man
gribbler said:
Is there a different way to boot to twrp or erecovery? Maybe that's why I was doing wrong.. once i got into erecovery I was good. Thanks man
Click to expand...
Click to collapse
You can boot to TWRP from ADB on a PC or just reboot and hold up I think, might be down I can never remember.

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