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Has anyone else notice the touch screen being very inaccurate on their kaiser? I mostly notice it in the dialer. For example i press 5 and it does 8 instead. Sometimes i even hit 2 and get 8 which is really bizzare. I'm using the HTC dialer, so maybe thats the issue. I'm going to switch to the windows dialer tonight and see if thats any better. I also have problems getting it to recognize presses at all sometimes. Sometimes i have to press the screen so hard that it distorts (i know thats bad for it but i just get so frustrated, especially when the photo album randomly opens while im on the phone, and then when i need to use the keypad I can't get the damn album to close because the screen doesnt recognize my tap, or thinks im tapping somewhere else. I've ran the screen alignment a few times, and tried doing it with my finger and with the stylus. Do i just have a dud?
Josh
Have you tried realigning the screen? Pretty basic stuff.
I have the same exact problem. Especially with the numbers. I switched to the other dialer (no video cal one) and its still the same. I have calibrated tons butits no better.
Yes, as i said, i've ran the screen alignment numerous times, and tried it both with the stylus and with my finger.
yea, i have teh same problem.. its definiately not a realignement problem.
It happens with the htc dialpad, and somtimes the htc skined calculator
i thought maybe it could be touchflo.. i didnt have this problem at all with the 8525
And I thought it just me!
I get this problem too when using the dialler (both HTC and WM6).
Looks like a few of us have this problem. I notice it on the today screen using HTC home, i go to tap the weather icon and end up opening the clock. Try diabling the touch cube (if you have it installed) seemed to improve things for me.
vlad69uk said:
Looks like a few of us have this problem. I notice it on the today screen using HTC home, i go to tap the weather icon and end up opening the clock. Try diabling the touch cube (if you have it installed) seemed to improve things for me.
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I've noticed this. I always align my screen with the stylus to get the best accuracy but when certain app's are loaded that are designed for finger use, they change the touch-screen sensitivity so that when you need to use the stylus again for small items, its all screwed up!
I found if I stick to what the unit is designed for its OK!
Farsquidge said:
I've noticed this. I always align my screen with the stylus to get the best accuracy but when certain app's are loaded that are designed for finger use, they change the touch-screen sensitivity so that when you need to use the stylus again for small items, its all screwed up!
I found if I stick to what the unit is designed for its OK!
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So the Kaiser was not designed to make phone calls? Perhaps you are supposed to only dial people from your contact list (synced from MS Outlook of course) or use MS Voice Command?
jgermuga said:
So the Kaiser was not designed to make phone calls? Perhaps you are supposed to only dial people from your contact list (synced from MS Outlook of course) or use MS Voice Command?
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Oh, here we go...
NO, what I meant is that if you want an iPod type interface then buy one. The 'Kaiser' comes with a stylus that gives you precise touch input.
To use a 'grubby' finger to gain access the touch interface has to be 'DE-Tuned' to accept an approximation input and once an app that does this is installed you will have to accept some changes for precise input apps you already have!
For pity's sake, some people expect things out of this device even a Tablet laptop could not provide!!!
Farsquidge said:
Oh, here we go...
NO, what I meant is that if you want an iPod type interface then buy one. The 'Kaiser' comes with a stylus that gives you precise touch input.
To use a 'grubby' finger to gain access the touch interface has to be 'DE-Tuned' to accept an approximation input and once an app that does this is installed you will have to accept some changes for precise input apps you already have!
For pity's sake, some people expect things out of this device even a Tablet laptop could not provide!!!
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Well I guess we'll have to agree to disagree. I have always found the phone dialer to be a problem and after 4 device iterations and 3 OS iterations, you would think it could be resolved.
Plus, HTC included TouchFlo on this device, which to me is also severely flawed to the point of being worthless. Even so, this sets the expectation that you can use your "grubby" finger when you need to, not only to dial a phone number but to scroll a contact list.
I don't get why you toss out constant excuses for the Kaiser not being designed to do this, that or the other thing. As far as I am concerned, I paid 3 times the cost of a modest dedicated GPS, dedicated PMP and a phone to get it all in one CONVERGED device. If only I wanted a phone, I would have bought a phone, if only I wanted an MPS player I would have bought an MP3 player, etc, etc, but I opted to pay much (much, much) more for the ability to get all these things in ONE device. So why should I not have a right to be disappointed with problems that linger for years and years, or for poor implementation of features that had better support on lesser devices, such as video playback.
Granted, HTC does not out this product as a media player, but given that it is similar in design to previous models, which did at least an adequate job, has left many people who thought they were upgrading feeling disappointed. Plus, it is VERY difficult to try all these features out before making a decision, and when people come to place like this forum to ask questions, they get flamed.
It seems your solution to the disappointment is to buy a fanny pack and load it up with a camera, a game player, an mp3 player, a personal media player, a phone, a GPS... and what the heck, we'll even throw in a Kindle for good measure.
What's up? Do you sell fanny packs?
jgermuga said:
Well I guess we'll have to agree to disagree. I have always found the phone dialer to be a problem and after 4 device iterations and 3 OS iterations, you would think it could be resolved.
Plus, HTC included TouchFlo on this device, which to me is also severely flawed to the point of being worthless. Even so, this sets the expectation that you can use your "grubby" finger when you need to, not only to dial a phone number but to scroll a contact list.
I don't get why you toss out constant excuses for the Kaiser not being designed to do this, that or the other thing. As far as I am concerned, I paid 3 times the cost of a modest dedicated GPS, dedicated PMP and a phone to get it all in one CONVERGED device. If only I wanted a phone, I would have bought a phone, if only I wanted an MPS player I would have bought an MP3 player, etc, etc, but I opted to pay much (much, much) more for the ability to get all these things in ONE device. So why should I not have a right to be disappointed with problems that linger for years and years, or for poor implementation of features that had better support on lesser devices, such as video playback.
Granted, HTC does not out this product as a media player, but given that it is similar in design to previous models, which did at least an adequate job, has left many people who thought they were upgrading feeling disappointed. Plus, it is VERY difficult to try all these features out before making a decision, and when people come to place like this forum to ask questions, they get flamed.
It seems your solution to the disappointment is to buy a fanny pack and load it up with a camera, a game player, an mp3 player, a personal media player, a phone, a GPS... and what the heck, we'll even throw in a Kindle for good measure.
What's up? Do you sell fanny packs?
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My only advice to people who constantly moan about the device like you do is take it back or sell it!!
It obviously is not what you want so why do you keep it??
Sure, that's easy to say. I'll just go and drop another $500+ on a phone and memory card. What the heck. It's only money, right? And while I'm at it, I'll just plop down another $200 for getting out of my AT&T contract. And then keep my fingers crossed I can get a decent price off eBay. And that's even before spending time reflashing the AT&t ROM to stock and getting an unlock code. Cmon, get real.
If the Nokia N95 had a touch screen or the Sony W960i had support for AT&T bands, I would have already dropped this model. I could use a break from WinMo anyway. To bad Symbian isn't as popular on this side of the pond.
Otherwise, I don't see any non-HTC phones other then the E-Ten X800 that I would consider a major upgrade to my 8125. I sat on the sidelines for the Tytn I because I wanted on board GPS. What a poor tradeoff that turned out to be. It is likely I will wind up going with a T-Mobile Shadow keep the phone and and break the contract, which would still be cheaper than what I paid for the Tilt after the AT&T deal. Hopefully I'll be able to come out even after all is said and done. At least it is smaller and cheaper.
I'd wait for the Cruise but I am not too thrilled to pay nearly 3/4 of a grand for something that can't render video.
Yes, I am frustrated. From the AT&T bloatware to the lack of accessories (it didn't even come with a case????) to the video driver problems, the TouchFlo not working, yada yada yada, I've had it with this phone. I actually liked my 8125 better, and as a basis of comparison, I saw far fewer complaints about that model when it was the top dog.
So sad to say, the Kaiser looks great on paper, but it falls short on implementation.
if the touchscreen is pressure sensitive on the xperia of course. does anyone think it would be possible to code a program to measure that pressure in mass?
i think it would be so sick to use the xperia as a scale
It can not measure mass. Any more pressure will break the screen. Use your common sense!
its not a matter of common sense.
what do you mean anymore pressure would break the screen?
im sure by slightly touching my screen im putting less than a gram of pressure per sq. inch on the screen so im not sure what your talking about because im not going to measure a boulder on the thing, use your common sense..
Yes, it's definitely possible and would not be too hard to code. One way would be to define a measurement area ("scale") on the screen then gradually increase sensitivity settings (via a program, of course) in the registry until a touch was registered in that area. Initially, the registry values would need to be calibrated against a set of small weights (up to a reasonable weight, of course). Anyone got their high school physics weights?
But yo, what would be the good of a tiny xperia scale?
Y'all are crazy.
i have installed your soft touch on my xperia and i love it, where would the registry settings be found to change the sensitivity?
I think it's a really interesting idea to test.
I think it can be done since X1's touchscreen is resistive so it will be able to sense graduations in changing pressure.
Had you had an IPhone, it's capacitative screen would made this impossible.
The thing is, working with registry settings won't do the trick in my opinion. I think you need something more low level (like a driver maybe) to talk directly to the touchscreen.
If I were you I'd go and check the WM 6.1 SDK and see what it makes visible thru its API for the touchscreen part.
It would be worth investigating how the driver accesses the touchscreen hardware.
I'd be happy to try and help with the programming btw
It's the fingerpressure registry setting that changes it.
But storm' is right. I forgot that those registry settings don't take effect until a reset, so you'd need another method to either dynamically change the sensitivity or capture the value of the pressure as it is being applied.
ok, thanks storm seeing as this would be my first ever program to code I would really appreciate the help..
I was looking at the SDK site last night but didnt quite know what i was looking for, but now ill research the touchscreen driver(s) and how they are accessed by the phone and how we can use them to our benefit.
there is a touch.dll file in the windows folder im wondering if this registers the pressure applied..
Sweet,
I'm also gonna investigate more
Keep you posted
hmmm, i guess the first step would be to create a program that accesses the touch.dll to see if it records pressure applied?
3 guesses as to what you guys want to use this for
SamAsQ said:
3 guesses as to what you guys want to use this for
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LOL They'd be better off with a Touch Pro. Don't want evidence getting under that recessed screen
e: Bloody great idea though. i'm not sure how it'll really work or how accurate it'll be... An object placed on the screen might have multiple contact points, and as the screen cannot detect multiple points pressure from the weight might be exerted elsewhere on the screen and not detected.
squidgyb said:
lol :d they'd be better off with a touch pro. Don't want evidence getting under that recessed screen
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Click to collapse
hahahahaahahahahahahahahahah :d:d:d:d:d:d:d:d
SquidgyB said:
LOL They'd be better off with a Touch Pro. Don't want evidence getting under that recessed screen
e: Bloody great idea though. i'm not sure how it'll really work or how accurate it'll be... An object placed on the screen might have multiple contact points, and as the screen cannot detect multiple points pressure from the weight might be exerted elsewhere on the screen and not detected.
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Click to collapse
true squidgy, but,
ok but you know on the fish panel?
i can place four fingers on the screen and they will find the exact center lift one finger up they will find the exact center of the three remaining fingers etc etc maybe this can help us in our mission..
so say you have a nice beautiful green flower that is making contact at three seperate points on the screen maybe we can incorporate what is going on in the fish panel to find the center and compare the pressure applied that the touch.dll hopefully will give us, and that we hope to figure by placing weights on the screen
I don't think the SDK will help us in our pursuit... I think it only gives back X,Y pairs...
We'd have to get pretty low level on this one.
The thing is, in theory its actually do-able.
http://www.scribd.com/doc/12804586/fourwire-resistivetype-touch-screen-with-usb-interface
This guy built its own drawing "board" by using a resistive touchscreen. The interesting thing is that he provides two methods of actually calculating the touch resistance which means that
1) it's possible to use it as a balance because the resistance would be dependent on the pressure, and the pressure depends on the mass in our case
2) it doesn't matter how many points you have... There's only one Rtouch so this means it calculates the overall pressure that is exerted onto the touchscreen. Even though you can only determine one X,Y pair...that's of no interest to us...
All this to say that in theory this is actually possible...Only problem is how to access the hardware...
At least this is my take on this, but I might be wrong
dbl post..
stormlv said:
1) it's possible to use it as a balance because the resistance would be dependent on the pressure, and the pressure depends on the mass in our case
2) it doesn't matter how many points you have... There's only one Rtouch so this means it calculates the overall pressure that is exerted onto the touchscreen. Even though you can only determine one X,Y pair...that's of no interest to us...
All this to say that in theory this is actually possible...Only problem is how to access the hardware...
At least this is my take on this, but I might be wrong
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Click to collapse
nice research
cool thats what i was thinking about the screen, but squidgy's thinking seemed logical, but if the resistive screen already calculates the overall pressure thats perfect..
ok so now we know that it is "theoratically" possible we just gotta get to action
im gonna be in vegas this whole weekend so ill try to update my progress when i can
Tool for resistance measurement
If the touchscreen panel that you want to measure is resistive you can measure it's force/displacement and resistance using one of the switch testers offered by a company called TRICOR Systems.
The touchscreen would have to use resistive technology in order to measure the resistance. Most of the newer touchscreens use either capacitive or surface acoustic wave technology.
Hello.
I see peoples around on the internet (here on XDA to) that are complaining about the fingerprint scanner on the Galaxy Note 4 to be bad and inaccurate. Well, i'm here to tell you that it's not the fingerprint scanner on the Galaxy Note 4 that is bad or inaccurate, but it's your way of setting the fingerprint scanner up that is the problem.
I have set up my fingerprint scanner up correctly and it works extremely good. Just follow this guide and you will be all fine. This video is not made by me by the way and even if this shows the setup process for the Samsung Galaxy Tab S tablets, it still works the same for the Galaxy Note 4.
I also added a poll about the fingerprint scanner in the post here. ONLY answer it after you have correctly set up the fingerprint scanner according to the guide in the YouTube video and after you have given the fingerprint scanner some tries, thanks.
Have a good day.
Hmm well I have watched your video but I think you missed out what is causing the unsatisfactory experience.
If you are unlocking the phone supported/two-handed, such as in the video, phone placed on a stationary platform such as a table and you swipe your finger; or your left hand holding the phone while your right hand swipes the scanner - it isn't exactly a convenient feature. If you are unlocking the phone 2-handed, there isn't a lot of difference from unlocking using PIN.
2-handed unlock is 99.9% accurate for me - same as the iPhone 6/6+'s one-touch scanner. However, unlocking one handed is another matter. The phone will prompt you for a second set of 10 swipes after you done your first 10 - and if you did your second set of 10 supported on table or with your other hand, then you are likely to face issues unlocking single handed.
This is because the con of a swipe censor is that it is less accurate vs the one-touch version, and the drag of your finger/thumb while swiping distorts your fingerprint (because your flesh drags and there is pressure) according to the direction you swipe. The way you swipe 2 handed will be different from the way you swipe single handed.
I have no problems registering the first set of 10 with the conventional thumb downwards swipe. That is easy. But during the second set of 10 where I try to register one handed with my thumb swiping on its sides, there is a few hit and misses. I have eventually gotten used to it and accuracy in unlocking improved much, but for every 10 unlocks I can still miss 1 or 2 times. It is no wear near the accuracy nor convenience of the one-touch sensors.
At first when I got the device I thought the scanner was garbage (I was garbage not the scanner :3) used to get 30-40% accuracy, I was swiping my finger on the scanner in same direction (downwards) everytime as instructed while registering, when it dint work well I turned it off, then I came across few threads n vids and understood I have to swipe my whole pad in from different variations and angles while registering I tried that and woila, I have almost 99% accuracy now, it works sooo soo good now, been using it since more than a week and I unlock it around minimum 50 times a day using it and also use some apps I've assigned fingerprint to and I've only failed once since I corrected the method of registering finger. so yup, awesome scanner much btr than s5 the only trick is to register from diff angles as shown in video n you'll be good to go.. :good:
I dont care how well it works with two hands, its the thumb on my right hand when using the device onehanded thats the "problem".
It works most of the time, and ive registered my right thumb in various angles and variations like in the video. But not all the time. Its fine for normal use, though, it really is. But if you have a shorter thumb than me, it might be a lot worse. Even for me, its a bit of a dud due to the fact that it sometimes doesnt register (my thumb might be slightly off center, or I swipe too fast, etc).
The more reasonable method would be a slimmer bezel at the bottom, drop the scanner on the homebutton, add a onepress scanner at the back of the device for your index, instead of that horribly useless heartrate/oxygenlevel monitor.
i tried the fingerprint scanner, did it 10 times to recognize it and set it but it didn't show up so i restarted my new note 4 and it worked and i swiped my finger and it unlocked then i locked it again but the fingerprint scanner went away again and its only giving me an option to swipe to unlock.
I tried to set up the fingerprint scanner several times with different methods/angles. I was unable to get a good experience unlocking it with one hand. The iPhone is miles better in this department. Works almost every time two-handed, though.
The way Samsung design it sense is not good. You need gently swipe down which simply look stupid and troublesome.
This part no deny iPhone did it great by press and hold only.
Agreed. That being said, I dont see any real point of it. Its much like the UV sensor, the heartrate sensor and all that other jazz.
The fingerprint scanner is just pure garbage. Not sure why so many are blaming Samsung for not giving proper instructions? Everything in that video the OP posted is clearly explained in the fingerprint registration stage. It even has an animated finger that shows you how to scan different parts of the finger and different angles and directions. Its not that we have not registered the fingerprint properly, its that the scanner is just worse than ebola and aids combined. The poll results also support my assertion that the scanner is totally sh1t.
---------- Post added at 08:27 AM ---------- Previous post was at 08:25 AM ----------
Slai said:
Agreed. That being said, I dont see any real point of it. Its much like the UV sensor, the heartrate sensor and all that other jazz.
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The fingerprint scanner is not jazz. If it worked properly most people could get some real use of the fingerprint scanner versus the UV sensor.
The only real use would be protecting certain apps and unlocking the phone. Both of which are easily doable with a PIN. that being said I don't have a problem using the scanner with one hand nor two, but it's not 100%, I agree it should have been better placed. Preferably at the back under the camera for your index.
I guess I get about 9/10 first try unlocks at this point, one handed.
I have tried all the methods and it still is mostly garbage for me. And it starts registering the swipe after a half-second delay which means you need to wait for the screen to turn on and for the arrow to show up - what a waste of time. It is also only 10% accurate for me (even when I have registered 15 different angles for the one finger I use). Maybe a software update will make it a bit better, who knows. For now - I will turn it off as before.
Maybe just register in the same-ish angles...
I still don't see what the problem is. I still have 99% success with my fingerprint scanner. It simply just works every time i'm using it.
Either you are setting the fingerprint scanner up in a wrong way, using it wrong, or there must be some problems with the fingerprint scanner.
I'm even tempted to make a video that shows how good my fingerprint scanner works just to prove it .
And lastly. Even if Touch ID on the iPhone is more easy to use, it's far from being more secure than the fingerprint scanner on the Galaxy S5 / Note 4. Because on Touch ID, you just presses directly on top of the home button on the iPhone, which leaves your fingerprint open to anyone who manage to steal your iPhone. On the Galaxy S5 / Note 4, you have to swipe to get it to work, which means that you are actually swiping away the fingerprint on the button as you swipe.
Because of that, a thief is going to have a hard time to find your actual fingerprint to use to open the phone.
Tom-Helge said:
I still don't see what the problem is. I still have 99% success with my fingerprint scanner. It simply just works every time i'm using it.
Either you are setting the fingerprint scanner up in a wrong way, using it wrong, or there must be some problems with the fingerprint scanner.
I'm even tempted to make a video that shows how good my fingerprint scanner works just to prove it .
And lastly. Even if Touch ID on the iPhone is more easy to use, it's far from being more secure than the fingerprint scanner on the Galaxy S5 / Note 4. Because on Touch ID, you just presses directly on top of the home button on the iPhone, which leaves your fingerprint open to anyone who manage to steal your iPhone. On the Galaxy S5 / Note 4, you have to swipe to get it to work, which means that you are actually swiping away the fingerprint on the button as you swipe.
Because of that, a thief is going to have a hard time to find your actual fingerprint to use to open the phone.
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If you can make a video where you at least 10 times in a row unlock the phone, while holding it comfortably in one hand, I'll believe you. I'm talking about unlocking it with the same hand holding the phone, not two hands. If so many people have problems with the scanner, Samsung either has piss poor quality control, or it's just inferior by design.
And have you ever used an iPhone at all? There's no usable track of your fingerprint after you unlocked the phone. Unless you have very greasy fingers, in which case you wouldn't be able to unlock the phone anyway.
Samsung did most things right with the Note 4, but the fingerprint sensor wasn't one of them.
This is ridiculous. We can blame Samsung for building a swipe-scanner rather than touch like Apple but what is this unlocking with one hand business? Look at how big the device is, I would think you have higher risk of dropping the device than it failing for you when you swipe with one hand given the device is top heavy based on how one would hold it if attempting to one-hand finger unlock.
However, if your device lays flat on a table when trying to unlock, make sure you get it at the same angle you registered it at...
Couldn't agree more.. Look at the poll... Clearly doesn't work like it should.
an_xda said:
This is ridiculous. We can blame Samsung for building a swipe-scanner rather than touch like Apple but what is this unlocking with one hand business? Look at how big the device is, I would think you have higher risk of dropping the device than it failing for you when you swipe with one hand given the device is top heavy based on how one would hold it if attempting to one-hand finger unlock.
However, if your device lays flat on a table when trying to unlock, make sure you get it at the same angle you registered it at...
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Click to collapse
For me, having a fingerprint sensor is mostly for convenience. If I'm already holding my phone and have both hands available, it's not much faster than using a pattern or PIN code. Especially when I'm in a hurry or wanna check something quickly, pattern or PIN is much more reliable, because I'm "swiping too fast".
Mafle93 said:
For me, having a fingerprint sensor is mostly for convenience. If I'm already holding my phone and have both hands available, it's not much faster than using a pattern or PIN code. Especially when I'm in a hurry or wanna check something quickly, pattern or PIN is much more reliable, because I'm "swiping too fast".
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That is your use case. For my corporate IT policy, we require an 8-character (not just 8 digit PIN). This is effectively typing a complex password every time I need to unlock my device. The fingerprint scanner alleviates this pain and it has worked almost flawlessly on the S5 for me, let alone the Note 4...
If using the PIN or pattern works for you, you can ignore the fingerprint scanner then. Just another useless Samsung gimmick, right?
If you can make a video where you at least 10 times in a row unlock the phone, while holding it comfortably in one hand, I'll believe you.
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Oh, even I could do that. That doesnt prove much though, just confirms that it works 10 times in a row. Doesnt take in to account a bumpy busride, or when youre in a hurry, or if it rained ever, or if youre nervous, etc.
I saw a video a while ago explaining why people with an S5 had so much trouble using the fingerprint sensor: part of it was under the screen and you had to swipe over a part of the screen too. Just like in the video you posted.
I for instance am able to unlock my note 4 by only touching the home button with my index finger. This proves the fingerprint sensor is completely in the home button. And also why there are no dots on the lower part of the screen indicating you should swipe on them like that tab S and S5
I've found that my reader only works about 2 out of every 10 attempts. Sometimes I even get an error saying there's a problem with the scanner and I need to reboot the device. Curious as to if it's only me.
Been quite frustrating to say the least.
Yes I think it is too inconsistent. If you are more accurate in how you apply your print when unlocking it's better, but one shouldn't have to do this. There is also the individuals print depth variance although I know nothing about this. I would bet it can be improved with software updates
I had somewhat of that experience.. when I was setting up fingerprints, when you reach the 80% mark, it asks you to try the tip of your finger... also I register my thumb for example, sideways, not just up and down. Also 2 registered prints for 1 finger.
Hope it helps
I mentioned this in another post. But my advice would be have someone else with deeper fingerprint grooves try. (I used to work on fingerprint/biometrics scanners for medical systems). If they have noticeably better success, it could be your fingerprints. That said it could entirely be a Samsung issue as well. Until I get my hands on a couple of units to try with (one arrived last night I have to set up and the other is backordered), I won't know for sure what the issues are. But I would recommend what I suggested. Alternately note if the person has fingerprint ridges that are as shallow as yours before trying. Then find someone else whose fingerprints are more pronounced. Hopefully that helps at least identify the problem.
Could be hardware issue or natural fingerprint depth? No idea if that could even be the case, but makes sense if it's trying to register the prints. I can confirm that my device recognizes 8 out of 10 times both of my thumb prints and my wife's thumbs as well.
Mine works extremely well and very quickly (less than a second, faster than iPhone). When you register it and when you actually use it, press a bit harder so that your fingerprint flattens out more. For instance when registering it, it might say to "cover the whole button" or whatever, so just press a little bit harder to accomplish that.
Now when I pick up my phone, I just press and hold the button for a split second and am taken to the unlocked homescreen. This makes it quicker and helps it read the finger because you're obviously pressing harder when you actually push the button.
Finger print sensors take some time to get used to. I remember my iPhone 5S and I had issues getting it just right and then you figure it out. Every few days as you get used to the phone and where your finger sits delete the primary finger and out it back in. Also you only get 4 fingerprint slots (which is stupid) and you can train a single finger to multiple slots if you hold it multiple ways
Finally, if you get errors from the device asking you to reboot or its faulty do a factory reset. If that doesn't fix it then get it replaced.
Fwiw mine works about 99% of the times I expect it to. (Sometimes I'm holding it funky and don't want to move it so I try it to see if it catches.)
I will occasionally get a no match but I can tell when that's just because I've put my thumb on it at a bad angle.
I agree with the above, reset it to see if that fixes the issue with it erroring out and telling you to reboot, otherwise get a replacement. That is definitely not normal.
My fingerprint reader works flawlessly, no issues for me.
ingenious247 said:
My fingerprint reader works flawlessly, no issues for me.
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+1 Flawless! I have an iPhone 6 plus right next to me so I am well aware how they should function and the S6 is actually just a tad faster than the iPhone 6 plus. I really think that's all due to the animations though but the S6 is 10x better than the Note 4 sensor. Thank God they did away with that swipe down crap where it was basically useless unless it was done precisely.
i don't think its so much of an issue with the scanner as it is peoples perception of how it should work. the first time i set up my finger i held the phone in one hand and then pressed it in a couple of different ways with my thumb never really getting it with the tip or the side of my thumb as a result it would never recognize my thumb when i was holding in my hand and pressing the power button mostly hitting it with the tip of my finger. If you don't record your finger in every possible way you might touch the sensor then there's a chance it wont recognize your finger
Mine works great with out issue. I am very picky about my phone being locked. before now I never used any kind of security. This is the longest I have ever had any kind of security on my phone if that says anything.
Thanks for suggesting registering one finger twice, this put the accuracy at 9/10 on the first try versus 5/10 before.
I have also started to register the prints at the most common angles for me (sideways 90 degrees), rarely will you be going straight up and down.
Mine works like a charm. Registered two fingers so I could unlock w/one hand, thumb as well.
I have the tmobile GS6 edge and at first fingerprint scanner was ok (nearly as good as my iphone). In the last week it has been more inconsistent. Some times I get it on the first try, but many times need 4 tries or ending up having to enter the password.
I have an iphone as well (work). The iphone has significantly less errors (by order of magnitude). I have tried different fingertip positions and partial prints and the iphone is much more accurate. I rarely (practically never!) have to re-position a finger more than twice. It may be because the iphone has a round, depressed button, which guides the finger more accurately or simply better scanner quality- i don't know.
In addition the iphone allows ALL 10 fingers to be used.
I am not trying to praise the iphone or insult Samsung and it's galaxy edge line, but to keep throwing praise at a this phone is misleading and encourages mediocrity.
Just for the record, I do not like the iphone and its restrictions. However, most of the iphone's short comings are by purposeful and direct design. On the other hand, I see most of the Samsung's short comings (such as a lower quality fingerprint scanner system, Samsung's bloatware and so on) to be due to poor planing or lower quality rushed to market to try and beat, or catch up with, the competition.
faloom said:
I have the tmobile GS6 edge and at first fingerprint scanner was ok (nearly as good as my iphone). In the last week it has been more inconsistent. Some times I get it on the first try, but many times need 4 tries or ending up having to enter the password.
I have an iphone as well (work). The iphone has significantly less errors (by order of magnitude). I have tried different fingertip positions and partial prints and the iphone is much more accurate. I rarely (practically never!) have to re-position a finger more than twice. It may be because the iphone has a round, depressed button, which guides the finger more accurately or simply better scanner quality- i don't know.
In addition the iphone allows ALL 10 fingers to be used.
I am not trying to praise the iphone or insult Samsung and it's galaxy edge line, but to keep throwing praise at a this phone is misleading and encourages mediocrity.
Just for the record, I do not like the iphone and its restrictions. However, most of the iphone's short comings are by purposeful and direct design. On the other hand, I see most of the Samsung's short comings (such as a lower quality fingerprint scanner system, Samsung's bloatware and so on) to be due to poor planing or lower quality rushed to market to try and beat, or catch up with, the competition.
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Click to collapse
Maybe you should delete it and register a new fingerprint. Mine works extremely well
Sent from my SM-G920T using Tapatalk
The fingerprint scanner on the Nokia 9 is terrible! Seems to only read it 20% of the time. I use face unlock sometimes which is nice but I can't always hold phone up to face. Tempted to just use smart lock with my android wear watch but there goes my security. May end up trying to add fingerprints again for a 3rd time...
Mine almost always works, but I have to apply some pressure to it. It's not like most other in-display readers that work with just resting your finger on the screen.
I have each thumb trained twice on it.
It fails completely with a glass screen protector (at least for me).
Worst scanner. Works 50 percent or less and with multiple scans of same fingerprint. Utterly useless.Ar least the Galaxy S10 plus was fixed with updates and my success rate is 90% + on that phone.
Sent from my Nokia 9 using Tapatalk
It's a painful fingerprint scanner, but I've found a way to make it reliable. Not necessarily convenient, but reliable..
Before scanning, I lick my thumb of index finger lightly, then run them together leaving them just slightly damp (just enough so they don't slide smoothly across the phone screen), then touch firmly, but certainly not hard, on the sensor patch.
Works almost first time every time. I also used this same method when training the prints.
stiebs said:
It's a painful fingerprint scanner, but I've found a way to make it reliable. Not necessarily convenient, but reliable..
Before scanning, I lick my thumb of index finger lightly, then run them together leaving them just slightly damp (just enough so they don't slide smoothly across the phone screen), then touch firmly, but certainly not hard, on the sensor patch.
Works almost first time every time. I also used this same method when training the prints.
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Click to collapse
Do you know where that thumb has been since the last time you licked it??? :silly: :silly: :laugh: :laugh:
I received my phone yesterday. My fingerprint scanner seems to work just fine. There are a couple times where it did take a couple tries, but it's been nothing like I've been reading. I'm perfectly content with it. I'll also add that it's been working just as well for me with a plastic screen protector on it.
You guys never had a xiaomi mi 5s. If so, you would not complain about fingerprint scanner ?
I've had about a 75% success rate with the fingerprint scanner. I set it up in a dark room and registered both thumbs and index fingers. There are times when it won't read my fingerprint at all, which seems to be software related. Other times, it will say not recognized. In those cases, I've tried to place my hand over my phone as if I'm covering my PIN at the ATM, creating a bit of a shadow or darkness over the fingerprint area of the screen and then trying it, which seems to work a lot more often. Covering it with the other hand might be a fluke, but I am able to repeat the results again and again.
Edit: I deleted my post, because it was not repeatable. Whatever the software issue is, its too intermittent to isolate through physical means alone. Someone with programming knowledge though should be able to see what might be causing the problem and provide some insight on a workaround until then.
Right now for me, it seems to work when its being charged and battery saver seems to affect its success rate.
for me it depends on the situation, sometimes it doesn't work at all. Things like temp etc seems to be influencing the succes rate. my xz3 has a reader at the back and it doesn't work sometimes as well. they are equal in reliability. But if you are used to a Huawei (like the mate 9) it is terrible. I really had to adjust when I got the XZ3 (coming from a mate 9).
I received mine this morning and it performed a system update out of the box.
I put a glass screen protector on the phone straight away and I've had some success with using the fingerprint reader, although not so much that I would like to use it all the time.
These are my observations so far,
- The 'press harder' message is deceptive. I have never got it to work by pressing harder when it tells me to press harder in a spot where my thumb/finger already is. Instead if I use that as a cue to re-position my thumb/finger then I have much more success. When it works, I have never had to press hard at all.
- It doesn't like my thumb very much. It takes some time to find the right position with my thumb, where as my forefinger is fine.
Update: 16:14
I've been persisting with it and have found the right amount of pressure to make it work more consistently. The message on the screen says press a little harder, and pressing it to the point where it flattens your skin out against the screen makes the chance of success better.
Moseman, i did everything you did, unfortunately its a software issue. You are right about the 'press harder' message, its not true. You don't need to press hard at all to get it to work, which i have been able to test successfully. The issue is not about pressure, its about placement. You must place your finger in the exact position that you placed it when you did the first half of the enrollment. Interestingly, i've noticed that apps that use the finger print reader as part of their login, seem to work much better. Such as ADP app or Bank apps.
You will notice that it probably works better while on charger, and works terrible with battery saver on. I tried many ways to find a workaround to get it to work consistently, but eventually it goes back to working 10% of the time. I believe they will create a fix here soon.
I've heard the face scanner login works much better. GL!
I got a good working scan by holding the phone in landscape mode while learning the scan. Might be coincidence , but i figured since the scanner is the shape of a flat rectangle it might cover more of my finger that way. (in normal use i just unlock in portrait mode, i just did the landscape thing to learn the fingerprint)
Interesting. I will try your method and see what i get. Will post an update later. Thanks Bk227865.
*Update: The method does appear to be working somewhat better. I will have to keep testing. Thanks.
*Update2: I don't know why im obsessed with getting this working. But BK you gave me an idea.
So after trying your method, i wondered if enrollment was the issue. Perhaps i wasn't doing it right, and maybe someone else did do it right, so let me know if you did the following.
I deleted all enrollments and tried again, this time with battery saver off (just to rule anything out related to that). I also made sure that my finger placement was exactly as described in the training photo. Originally and before, i had placed the edge of my fingerprints to the edge of the scanner, but actually it wants you to place the middle part on the scanner.
So when i re-enrolled using the exact finger placement the picture showed, it didn't work 100% of the time, but i do get somewhat better overall success with different finger placements.
Anyone willing to test this out?
Sliksta said:
Interesting. I will try your method and see what i get. Will post an update later. Thanks Bk227865.
*Update: The method does appear to be working somewhat better. I will have to keep testing. Thanks.
*Update2: I don't know why im obsessed with getting this working. But BK you gave me an idea.
So after trying your method, i wondered if enrollment was the issue. Perhaps i wasn't doing it right, and maybe someone else did do it right, so let me know if you did the following.
I deleted all enrollments and tried again, this time with battery saver off (just to rule anything out related to that). I also made sure that my finger placement was exactly as described in the training photo. Originally and before, i had placed the edge of my fingerprints to the edge of the scanner, but actually it wants you to place the middle part on the scanner.
So when i re-enrolled using the exact finger placement the picture showed, it didn't work 100% of the time, but i do get somewhat better overall success with different finger placements.
Anyone willing to test this out?
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I can vouch for this, great discovery, Sliksta! :good:
UPDATE:
After further experimenting, it seems like the results are only slightly better and this is not a permanent solution.
Wow. Really improved! Almost 8/10 now
The way I did it was placing my thumb in different angles from the beginning. Don't have a lot of troubles with it. Some times the light just doesn't switch on. Direct sunlight doesn't help its accuracy. Wet fingers doesn't help as well. But I would say mostly it works
Thanks all and Chaosdark for testing. I still believe that battery saver somehow effects the consistency of its accuracy. I would say it works more often than not with battery saver off. This might be the inconsistency you are experiencing. Can you/anyone confirm it works better w/ battery saver off?
Today I think I've found something interesting, if you go to verification option in the fingerprint section under security and touch the FP scanner to verify which fingerprint enrollment belongs to which finger, I have found that it detects and identifies the fingerprints enrolled easily and quickly and doesn't ask you to press harder as often as on lockscreen ( needs more testing from other users).
This results makes me hopeful that a software fix is possible and in the making according to Nokia CEO how vaguely suggested there will be a fix in an upcoming update.
What do you guys think?
stiebs said:
It's a painful fingerprint scanner, but I've found a way to make it reliable. Not necessarily convenient, but reliable..
Before scanning, I lick my thumb of index finger lightly, then run them together leaving them just slightly damp (just enough so they don't slide smoothly across the phone screen), then touch firmly, but certainly not hard, on the sensor patch.
Works almost first time every time. I also used this same method when training the prints.
Click to expand...
Click to collapse
This works 100% without pressing harder
Incredible