Speakers lowering themselves? - Nexus 6 Q&A, Help & Troubleshooting

I'll be listing to a song with the volume up to enjoy the lovely front facing beasts of speakers they are. But they randomly get super quiet dispute the slider being all the way up. Dinnertimes turning it down then back up helps. But sometimes it doesn't. I have to open Spotify and stop the song and replay it to get it back to normal.
Is it hardware? It's happened on stock cm M everything.

I had the same problem when I first bought my nexus. you need to return it as I tried multiple roms and stock builds.

So its hardware?

Yep seems so

Oh well.

I have this when playing games at full volume. It's almost like they're trying to normalise the volume.

Same here. Was gonna get a replacement from Sprint.

I mean. When they work they are phenomenal and LOUD. Its nice when I'm on my bike or something. But then it gets quiet and I question my purchase.

I had the same problem I RMAed my phone and the new one works perfect I tried everything on the other phone from ROMs to Viper FX and audio FX but in the end I needed to RMA it.

Well on the back of this thread I decided to contact google. Just waiting for the decision as there are some scratches on the frame due to a drop

Can anyone with this issue please read this thread?
http://forum.xda-developers.com/showthread.php?t=3136759

Related

TMO G1, No sound from rear speaker.

Yesterday, my phone stopped making audio notifications and playing the ringtones when I get calls, it just vibrates. Overnight I did a clean install of CM4.2.13 and still nothing. No audio will play out of it EXCEPT when I answer a phone call, just as I hit talk it will play just the tiniest snippet of my ringtone so I'm fairly certain that there's no hardware damage. Calls go through fine on the earpiece speaker and the microphone is working too.
I've scoured the nets for a solution and found none except one person mentioned something about the radio. Is it possibly that with flashing tons of roms that the radio might become damaged and that I should reinstall it?
I also tried installing the G1 audio hack in hopes that it might right the ship but still nothing. That's all I can think of!
I've looked at every setting and open process for a clue and nothing. There's only one or two diff places I've read about a G1 phone having this issue and from what I read it sounds exactly the same so I'm not totally alone.
Any help would be GREAT. THANKS!
just out of curiosity, when you say you did a clean install do you mean you simply wiped and installed it? Or did you wipe, install the Base, then the new rom?
I wiped everything I could using the RA-1.4 and formatted my SD card.
What would you recommend doing?
if theres no sound, Even when in speaker phone, U might have blown the speaker. Not sure where its sold at...
I have a same problem. Any ideas?
Bump bump ba-dump.
DMAthlon said:
No audio will play out of it EXCEPT when I answer a phone call, just as I hit talk it will play just the tiniest snippet of my ringtone so I'm fairly certain that there's no hardware damage. Calls go through fine on the earpiece speaker and the microphone is working too.
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Click to collapse
That sounds a lot like hardware damage to me. Your speaker might be fine but the connections to the speaker could very easily be damaged causing only part of the signal to get through.
If you did a full wipe of your phone too (including the radio/SPL) then i would certainly say it isn't a software problem.
Yes, I've wiped EVERYTHING. I actually reverted back to stock everything and then did a CM install.
Got the same problem here.
No sound from rear speaker. It would come on occasionally, when i knock it around a bit but but not for long. At times i can hear it making a really, really tiny sound when i play an mp3. I have to put it right up to my ear to actually hear anything. But most of the time there is nothing coming out the back speaker at all.
Doing a google search on this im surprised at how common this problem actually is and still no one knows whats causing it or how to fix it.
Any thoughts on this would be much appreciated.
Cheers
Found a fix for my problem!
I played an mp3. Than while playing around with phone i noticed that if i give it a little twist sound would come back on. I then took off the back cover and realized that if push the battery in very slightly i would get sound! So all i did was stick a piece of double sided tape to the back of my battery and that seems to have taken care of this issue!
Man, im i glad to see that one sorted out!
Hope this is of help to anyone!
So it's a dodgy connection? I must say, the G1 isn't the most well-made phone ever ><
Meltus said:
So it's a dodgy connection? I must say, the G1 isn't the most well-made phone ever ><
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Yep! Looks that way. Im about to open it up and see what the situation is.
Found the problem!
Opened up the phone last night. Took out the problem speaker. It has 2 springs comin out of it, which are supposed to make contact with the board. All i did was strech them a little and all is good now. Even took out the piece of tape that i had stuck on the battery for a quick fix.
Hope this helps.

hd7 the sound is off speaker what can i do

hd7 the sound is off speaker what can i do, please help me if you have cod or something like that
This happens to me alot just reboot it ...
i.am rebooted but not working at all
agamy_80 said:
i.am rebooted but not working at all
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Hi agamy, I'm having the same problem and rebooting the phone doesn't help either.
Were you able to find a solution?
Do you guys still have this problem? Figured out a fix? I don't have one but this guy I know does. Thanks!
Yeah, return it if the speaker keeps shutting off. Mine was doing the same thing and I just called the tmobile and they're sending me another one (actually my second replacement as the other one had serious software glitches).
Ok I will let him know. Thanks!
I've had the same issue with mine for about 2 months. The speaker was working fine then every now and again when I would type it would get very loud then cut off for me, Wouldn't not turn on for anything. last night it started to work but only at 1 on volume. I turned it up to half way and was excited that it worked again, kept locking and unlocking getting messages etc. Then I went to go type and boom! speaker went out again, now I'm left speakerless yet again. I don't ant to get a replacement yet because I have a skin case on it and I would have to pay for another when I get the new one. I've never ever had any issues with speakers on any other phone I've had so I'm quite disappointed.
i now am experiencing the same problem. while playing a game (assasins creed) the speaker just died down on me. at first i though it was just the game. tried other games and zune,none of them have sound. done with reboot and restart,unfortunately still no volume. im stuck with an expensive phone wihout volume,another unfortunate thing is,i cant even have it replaced since i bought it in ebay.
i hope somebody will have a fix to resolve this issue
cheerio
I had the same problem and after a week or so everything is back to normal.
just had mine fixed.sound is back audio is as great as when i received the phone.im just worried if the same problem would occur. it took two days for htc service center here in the philippines to fix it.
:-( I have the same issue, I was playing music and the speakers dead!!! I don't even touch the phone......the speakers only stop working without any reason. Somebody can fixed that problem? Because I'm in Ecuador and here we don't have an HTC repair center.
I have similar problem with speaker, volume is stable but not loud enough. I am not sure if it is a software problem or hardware one.
Regards
try reset, or flash rom with higher version.
Maybe the sys bug.
I have the same problem! Hard-reset and flashing a newest rom doesn't help! I think this is hardware problem(
Somebody knows, where it is possible to find replacement speaker for it. And where I can find service-manual? Thanks!
My speaker just went dead as well. Highly annoying because the phone's useless as an alarm now. Traveling abroad at the moment, so might not even be able to get it fixed...
Hi guys,
I had the same speaker problem on my brand new brand new HD7 a while back. Back then i used to use the alarm and snooze a lot. After a couple weeks of alarm going off and snooze, the speaker gone mute. This is a wide spread problem HTC Window7 phones, especially this HD7 model. I tried everything from sound enhancer app to flashing custom ROM, but could not find any solution. So i let it sit for like 4 months until that one night i decided to mess around with it again. It was 2 in the morning so it was really quiet. That was how i found out that the speaker was still working but only output really little sound or static even if i had the volume at max.
So just a wild guess, i googled the part for the speaker and how to dissemble the damn thing. It's pretty easy and i happened to have a broken g1 which had the same loud speaker with the HD7. So i switch them out and voila, i got the sound back.
I was so excited so i tried everything that output sound on the phone. Everything worked out fine for like ... 2 days! Speaker went out again! During that 2 day, i was doing a lot of music, video, games . But i noticed things get really glitchy during keyboard clicking and and snoozing off the alarm.
So i'm pretty sure the G1 speaker is dead again. So i went on ebay and bought a brand new OEM speaker for the HD7 for 4 bucks (G1, G2, HD2, and some other models use the same one. Check the picture). 3 days later and another trip to the inside of the phone, It sounded loud and clear again. This time i completely avoid the alarm and keyboard clicks. I have got sound for almost 2 month now.
So if you don't have sound. Hold the phone to your ear and play something. If you hear hiccups, little sound, or static coming out then it's not a software problem. Replace the speaker and avoid using the alarm and keyboard clicks.
Hope this solve your problem.
this happened to mine for a while until eventually it gave up and had to be returned to be fixed... luckily it was 11 months old and still in the initial 12 month warranty... speaker replace and now all is fine.
If yours is going and it's still in a warranty period, I'd return it to where you got it from.
"The Fonz" Method
Not a real great fix, but I fixed my wife's phone by hitting the top of the backside of the phone pretty hard with the palm of my hand (or set it down hard on a table). It was working for a few weeks and we were sitting at the dinner table one night and I set it down, and it worked for a second. Then I thought, "Maybe if I hit it harder it will come back on." And it worked! Probably a loose wire or something.

Nexus 7 buzzing speaker unusual fix

It's rather common that Nexus 7's speaker membrane pops out and starts producing buzzy sound. After 2 days of being owner of this tablet, I noticed it, because notification sound was extraordinarily buzzy. I tried listening to my music and sound was horrible - when volume was over 40%, it was almost impossible to listen to anything. I've read here on xda that removing back cover and pushing speaker membrane back in place fixes that problem (there is even guide on iFixit). Because I'm lazy and don't want to disassemble my N7, I fixed it another way - by blowing air into the right and left part of speaker hole. It sounds ridiculous but, surprisingly, it really works. Sound is normal now, even at 100% volume, whatever it's notification or music. I decided to write about it, because I haven't seen any aftermarket speakers for N7 on eBay (I'm waiting for them, because it's tilting at windmills - membrane often pop out again), returning it back under warranty doesn't seem to fix it, and most of fix guides tell to disassemble the device.
Konpon96 said:
It's rather common that Nexus 7's speaker membrane pops out and starts producing buzzy sound. After 2 days of being owner of this tablet, I noticed it, because notification sound was extraordinarily buzzy. I tried listening to my music and sound was horrible - when volume was over 40%, it was almost impossible to listen to anything. I've read here on xda that removing back cover and pushing speaker membrane back in place fixes that problem (there is even guide on iFixit). Because I'm lazy and don't want to disassemble my N7, I fixed it another way - by blowing air into the right and left part of speaker hole. It sounds ridiculous but, surprisingly, it really works. Sound is normal now, even at 100% volume, whatever it's notification or music. I decided to write about it, because I haven't seen any aftermarket speakers for N7 on eBay (I'm waiting for them, because it's tilting at windmills - membrane often pop out again), returning it back under warranty doesn't seem to fix it, and most of fix guides tell to disassemble the device.
Click to expand...
Click to collapse
Did your speaker sound like it was blown at any level? Like if it was barely loud enough to hear with the naked ear, did the low bass type tones sound like a badly blown speaker?
I tried the membrane trick but I have one speaker that didn't feel like the other one and didn't pop in place and it sounds like garbage for anything besides high treble tweeter type notifications.
I'm trying to decide if its actually blown or if others have seen this issue and fixed it.
Sent from my Nexus 7 using Tapatalk HD
CharliesTheMan said:
Did your speaker sound like it was blown at any level? Like if it was barely loud enough to hear with the naked ear, did the low bass type tones sound like a badly blown speaker?
I tried the membrane trick but I have one speaker that didn't feel like the other one and didn't pop in place and it sounds like garbage for anything besides high treble tweeter type notifications.
I'm trying to decide if its actually blown or if others have seen this issue and fixed it.
Click to expand...
Click to collapse
Before "fix" it was just little quieter than normal, but it was buzzing terribly, especially at loud and piercing sounds (like opera mezzosoprano singing long note, or clarinet). Little buzz was audible at every frequency, with exception of very low volume(<40%).
I had the same problem so I hit the back of my tablet a few times and it fixed it
Sent from my Nexus 7 using Tapatalk HD
I have the buzzing speaker problem on my Nexus 7. It's the right speaker only. Frank Sinatra singing "Theme from New York, New York" seems to really get it buzzing, more than just about anything else I've tried.
Pro Tip: search YouTube for "left right speaker test". The video alternates playing through each side - great for troubleshooting any type of audio system.
Tried the OPs method of blowing into the speaker hole, it fixed it for a few seconds. So I popped off the back, and pushed on the diaphragm of the right speaker. It was obviously popped out compared to the left, and I popped it back in. Played Frank Sinatra again, it was fine for a few seconds then started buzzing again :crying:.
If I hold the diaphragm down with light finger pressure, it's fine. Maybe I can stick a piece of foam in there and it will stay in place. I don't have anything suitable in the house at the moment, so that is an experiment for another time.
The right thing to do is send it in for repair under warranty, but I don't want to be without my Nexus 7.
ron917 said:
I have the buzzing speaker problem on my Nexus 7. It's the right speaker only. Frank Sinatra singing "Theme from New York, New York" seems to really get it buzzing, more than just about anything else I've tried.
Pro Tip: search YouTube for "left right speaker test". The video alternates playing through each side - great for troubleshooting any type of audio system.
Tried the OPs method of blowing into the speaker hole, it fixed it for a few seconds. So I popped off the back, and pushed on the diaphragm of the right speaker. It was obviously popped out compared to the left, and I popped it back in. Played Frank Sinatra again, it was fine for a few seconds then started buzzing again :crying:.
If I hold the diaphragm down with light finger pressure, it's fine. Maybe I can stick a piece of foam in there and it will stay in place. I don't have anything suitable in the house at the moment, so that is an experiment for another time.
The right thing to do is send it in for repair under warranty, but I don't want to be without my Nexus 7.
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Mines broken again and this time it's both speakers and they don't even play music it's like all crackling noises so I'm getting it rma
Sent from my Nexus 7 using Tapatalk HD
is it broken?
xfrancis14 said:
Mines broken again and this time it's both speakers and they don't even play music it's like all crackling noises so I'm getting it rma
Sent from my Nexus 7 using Tapatalk HD
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Click to collapse
Hi I encountered bad speaker sound at very low volumes - but both times it happend a reboot fixed the issue?!
I tried one of the left-right speaker tests at YouTube - and everything is fine. I'm wondering - could it only be a software problem?
It happens while my daughter is playing games on the N7 - and when it's gone bad all other apps suffers from broken/bad sound, until a reboot - (tried it twice now)
/Bo
chefudvikler said:
Hi I encountered bad speaker sound at very low volumes - but both times it happend a reboot fixed the issue?!
I tried one of the left-right speaker tests at YouTube - and everything is fine. I'm wondering - could it only be a software problem?
It happens while my daughter is playing games on the N7 - and when it's gone bad all other apps suffers from broken/bad sound, until a reboot - (tried it twice now)
/Bo
Click to expand...
Click to collapse
Try a factory reset and see what happens
Sent from my Nexus 7 using Tapatalk HD
chefudvikler said:
Hi I encountered bad speaker sound at very low volumes - but both times it happend a reboot fixed the issue?!
I tried one of the left-right speaker tests at YouTube - and everything is fine. I'm wondering - could it only be a software problem?
It happens while my daughter is playing games on the N7 - and when it's gone bad all other apps suffers from broken/bad sound, until a reboot - (tried it twice now)
/Bo
Click to expand...
Click to collapse
Different or similar problem, most folks with this issue it persists until the speaker membrane is poked back into place.
xfrancis14 said:
Try a factory reset and see what happens
Sent from my Nexus 7 using Tapatalk HD
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Click to collapse
Don't think my kid will allow all of her progress in the games to be lost ... But I will try it if the problems persists.
What difference would a complete factory reset do compared to just rebooting a part from erasing all user data.
/Bo
---------- Post added at 11:32 PM ---------- Previous post was at 11:25 PM ----------
khaytsus said:
Different or similar problem, most folks with this issue it persists until the speaker membrane is poked back into place.
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Click to collapse
Hmm I thought of that too... I'll try opening the case next time it happens - if it happens again. I just can figure out how a soft reboot then fixed it?
Thanks for the reply.
chefudvikler said:
Don't think my kid will allow all of her progress in the games to be lost ... But I will try it if the problems persists.
What difference would a complete factory reset do compared to just rebooting a part from erasing all user data.
/Bo
Click to expand...
Click to collapse
Factory reset wipes /data and /cache partitions and deletes .android_secure directiory in emmc (according to CWM Recovery wipe). If problem persists, try unlocking bootloader, performing complete reflashing to stock and relocking bootloader back. Here is nice tutorial to start with: http://forum.xda-developers.com/showthread.php?t=1907796.
Buzzing was driving me crazy - it was coming back, no matter what I tried. What's more, when I took out my Nexus out from case (Nillkin one), screen cracked and upper part of the screen stopped responding to touch. It was too much for me, so I backed it up, restored stock, locked bootloader and sent it for repair under warranty. After 2 weeks (love you, Asus support), I've got it back - they replaced display and speaker. For over a month speaker is working flawlessly - clear sound, no buzz, even during listening to opera arias and playing Castor notification.
Konpon96 said:
Factory reset wipes /data and /cache partitions and deletes .android_secure directiory in emmc (according to CWM Recovery wipe). If problem persists, try unlocking bootloader, performing complete reflashing to stock and relocking bootloader back. Here is nice tutorial to start with: http://forum.xda-developers.com/showthread.php?t=1907796.
Buzzing was driving me crazy - it was coming back, no matter what I tried. What's more, when I took out my Nexus out from case (Nillkin one), screen cracked and upper part of the screen stopped responding to touch. It was too much for me, so I backed it up, restored stock, locked bootloader and sent it for repair under warranty. After 2 weeks (love you, Asus support), I've got it back - they replaced display and speaker. For over a month speaker is working flawlessly - clear sound, no buzz, even during listening to opera arias and playing Castor notification.
Click to expand...
Click to collapse
Thank you for explaining - I will reflash if the problem persists.
/Bo
chefudvikler said:
Thank you for explaining - I will reflash if the problem persists.
/Bo
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Click to collapse
What? Flashing is not going to fix broken speakers... Good grief.
When I first received my nexus 7 in July of 2012 it had a serious problem with speaker buzz and pop. I was going to send it back and exchange it for another. I also entertained the idea of buying a replacement speaker and doing the repair myself. After I had the tablet for maybe four or five days it just stopped buzzing and hasn't had any audio problems since! The only thing I can think of is that it had a problem with the membrane in the speaker or something along those lines and from it just being moved and/or bumped around it inadvertently corrected itself. Still after that the volume was very low and not very audible even at the highest setting. After the 4.1.2 upgrade it seemed to take care of that problem as the volume is plenty audible and clear now....ill take it!
Sv: Nexus 7 buzzing speaker unusual fix
khaytsus said:
What? Flashing is not going to fix broken speakers... Good grief.
Click to expand...
Click to collapse
I suspect it might be a software problem, since reboot did the trick the two times it happened
Sent from my Nexus 7 using xda app-developers app
As khaytsus said, it is unlikely to be a software problem, but it's always worth reflashing full stock - after that you will be sure if it's hardware or software problem, there always could been flash problem during production. If it disappears, you will save 2 weeks of waiting for Asus repair.
Sent from my Nexus 7 using Tapatalk HD
Had the same problem 2 weeks ago. So I restored my N7 to stock and sent to RMA. They replaced speaker (don't know which - if left or right ). 3 days everything was ok, but then I installed AirDroid, open it and heard the same annoying cracking sound ...so what now? I also tried speakers with PowerAMP player, in which I found that left speaker is K.O....so for second time the same problem. I'm really disappointed, because I also had problems with left side of display (problem of first series - display started to detach from case) and now problems with speakers...really bad for oficial Google product ...I will probably return it back and want my money back.
When my N7 speakers started acting up like that, I just found out which speaker was crackling, and then ripped it out. Now I only have one speaker but at least it doesn't crackle.
I had speaker problems too. I took the back off the nexus and noticed if u hold lightly on the speaker it would stop distorting so what I did was pull the black cloth cover back about halfway and folded a small peice of paper towel about four times and cut it the same size as the speaker and tucked it between the cloth grill and speaker. Then placed the back cover back on and its been working great. Just dont fold the paper towel too thick because there's not a lot of room between the back cover and speaker It only needs light pressure on the speaker .I hope this will help cause a bad speaker just ruins the whole experience. Its a shame we have to do this sort of thing
Sent from my HTC6435LVW using Tapatalk 2
Finally - real cure to Nexus 7 speaker issues
After trying all the home grown remedies for blown Nexus 7 speakers (including bubble wrap, blowing, sucking, prodding, etc.), I finally have completed a real fix. I replaced the drivers with some Nokia E73 speaker replacement parts purchased on EBay for about $3 ea.
The Nokia speakers are a little larger than the ASUS originals, so a bit of plastic scraping, mashing, soldering and general butchering is needed. (Remove the whole speaker assembly first before making any mods). But the result is good. The Nexus sounds quite a bit louder than originally, and the quality is as good as you could expect from tablet / phone speakers.
Naturally - warranty is voided. But the advantage is if they blow again, it's a $3 and 10 minute fix.

HTC One Volume Extremely Low.

I have a rooted Verizon HTC One that I recently just got. Love the phone but one morning I discover that my volume level on literally everything is extremely low. The headphone jack will produce only a whisper of noise and when i turn the volume all the way up I can hear the music distort as if it was extremely loud but its barely even able to hear. The front speakers of the phone refuse to work with system sounds and media sounds and all the sliders are up. I've tried this on multiple ROMS, Liquid, Cyanogen, and on multiple updates, JB, KK, etc. and nothing seems to fix the issue. The speaker works I know for a fact because I can make and recieve phone calls but its a great deal quieter than before. But as for the ringer and notification sounds, or any kind of media nothing comes out of the front speakers. I'm at a complete loss. All volume+ apps don't do a damn thing in helping and I've ravaged Google looking for a solution and can't find any. It may help to know that the bottom speaker would cut out every once in a while the last week before this happened. It also stopped working on a KK ROM. if anyone could help I would greatly appreciate. I'm just about to give up.
schmalzes said:
may help to know that the bottom speaker would cut out every once in a while the last week before this happened. It also stopped working on a KK ROM. if anyone could help I would greatly appreciate. I'm just about to give up.
Click to expand...
Click to collapse
Try to reset to 100% stock. If it doesnt work then its probably an hardware issue.

Slight crackle in speakers?

Does anyone else have a slight crackle noticeable at high volume while playing songs or loud noises? Its a slight crackle and you can tell the sound is not as pure as it should be. Put a song on YouTube full blast and see if you can notice any little crackle, you might notice sound is not butter smooth....
I have a crackle on the bottom speaker with the stock ringtone. i posted about it on here, but noone responded
I have the same issue with the volume is all the way up. But if I lower the volume a little it's good. This phone is crazy loud
a software update can fix that.........
mr pnut said:
a software update can fix that.........
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Click to collapse
If it does it will just limit the max volume.
Yea it sounds like a software blip actually. The sound isnt like a rattle from an unseated or blown speaker its strange. I wonder why no one else hasnt brought this up...
I had issues the first day but none recently... Maybe they just need to break in
Yea if i blownin the top speaker while its playing it crackles loke crazy. Not that you shoukd do that. I did very lightly. The bottom speaker does not. Might have to rma.
Happens in top speaker for me as well. I notice it particularly well with the second half of the ringtone/notification sound, "Ganymede." Should we ask for a replacement?
shadrage said:
Happens in top speaker for me as well. I notice it particularly well with the second half of the ringtone/notification sound, "Ganymede." Should we ask for a replacement?
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I'm not sure.. I wish I had another nexus to compare it too... Since we have a month ill wait until I can somehow get to test another. Ill post back.
NightSkyCode said:
I'm not sure.. I wish I had another nexus to compare it too... Since we have a month ill wait until I can somehow get to test another. Ill post back.
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Click to collapse
This has to be an audio bug. I have also noticed it on my ATT Model. I have also noticed that the ringer volume drops dramatically when receiving calls. It is also hard to hear the person on the other unless the phone is held close to the ear.
Been having the same issue. It seems to mainly happen at the beginning of some notification sounds, almost like it has trouble initializing the sound on command.
I noticed this when I was playing a game, after muting all sounds, it sounds like the speaker is still active and produces noise. Its more of a hum than a crackle, for me at least. I I'm pretty sure its a software issue and not a hardware.
jazzstatic2 said:
This has to be an audio bug. I have also noticed it on my ATT Model. I have also noticed that the ringer volume drops dramatically when receiving calls. It is also hard to hear the person on the other unless the phone is held close to the ear.
Click to expand...
Click to collapse
With regards to the popping/crackling/buzzing that I posted earlier in this thread (I think on the last page to be exact; also this may be different from what you're describing), I have confirmed via a replacement device that I just received today that it was a hardware defect, NOT a software defect. There is no popping/crackling/buzzing or anything like that with the new one, and I even held them side by side and did a comparison for another person just to make sure I'm not crazy haha (though it was pretty apparent when the new one didn't exhibit the problem I was hearing with the first one). On a side note, the screen on the new one looks like it has better whites (I didn't have a problem with the other screen, and it looked just fine to me, but side by side you can see a difference and I guess I got a two for one on this by doing the exchange!)
And finally, I didn't have to update the replacement out of the box like I did the first phone, which means they're now shipping phones that already have the latest update applied to them. Just thought I'd check back to let you all know that if you do have this issue, you SHOULD RMA/exchange it for a new one, because it is NOT a software glitch if you have the same issues that I described previously.
Hope this helps =]
shadrage said:
With regards to the popping/crackling/buzzing that I posted earlier in this thread (I think on the last page to be exact; also this may be different from what you're describing), I have confirmed via a replacement device that I just received today that it was a hardware defect, NOT a software defect. There is no popping/crackling/buzzing or anything like that with the new one, and I even held them side by side and did a comparison for another person just to make sure I'm not crazy haha (though it was pretty apparent when the new one didn't exhibit the problem I was hearing with the first one). On a side note, the screen on the new one looks like it has better whites (I didn't have a problem with the other screen, and it looked just fine to me, but side by side you can see a difference and I guess I got a two for one on this by doing the exchange!)
And finally, I didn't have to update the replacement out of the box like I did the first phone, which means they're now shipping phones that already have the latest update applied to them. Just thought I'd check back to let you all know that if you do have this issue, you SHOULD RMA/exchange it for a new one, because it is NOT a software glitch if you have the same issues that I described previously.
Hope this helps =]
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Click to collapse
Yes it does help, thanks! Im going to rma mine monday and post back with my results also.
I first noticed a problem with my speakers when I made my first call. My nexus 5 always had great call quality but my friend sounded so hollow and not at all as clear as on the 5.
Then I tried sounds, music. It definitely has a noticeable 'peak' and high and low notes flatten and rattle. Is this what you all are experiencing?
Sent from my Nexus 6
Anyone noticing issues with WhatsApp? I can't seem to hear the conversation tone while I'm chatting. The notification rings just fine, it's just the conversation tone. I've factory reset, but made no difference. Any help will be appreciated.
hey all, i definitely have crackle on the bottom speaker. i do not have any issues with the top. I hear it with notifications as well as music. Here is a good test YouTube video that i am using to see if anyone can compare. I have to hit the vol rocker down 7 times from full volume to get crackling to go away.
I've contacted Google (i purchased through Google Play Store) and they are shipping out a replacement saying this should not happen.
Here are the steps they had me take to test the device.
1) make sure Bluetooth was off
2) check the volume settings for all types of notifications (ringtone, alerts, alarm...)
3) reboot into safe mode and see if it still persists
---> to boot into safe mode, hold the power button like u are going to turn the phone off, when the "Power off" option pops up on screen, long press it and it will ask if you;d like to boot into safe mode. THIS ONLY LETS STOCK APPS TO RUN, thats why i used youtube for the example.
4) factory reset(they asked how i did it, i did it normally through the system settings)
After this, the rep explained that this was the first time she heard of the issue and the replacement device shouldn't have any speaker issues.
I also asked if it will be a new device and she said yes, no refurbishes. If the issue happens again, she mentioned to call back in and they will replace it no problem. Hopefully this first replacement won't have the same problem, but i love the phone so much that im willing to have them ship multiple out until i get a good one.
hope this helps!!
EDIT: forgot to mention, they put a hold on your credit card for up to 7 days until they receive the device back. You SHOULD choose next day shipping as that will be part of the hold and your card will NOT get charged for any extra shipping charges.
Wish me luck!!!
here is a quick youtube video i made comparing a faulty device and a working device
pay attention to the "dings" in the beginning of each part of the video, you may have to watch it a couple times to hear the difference - to me its noticeable right away. The first 3-4 seconds of the video sounds fuzzy/crackly... The same "dings" around 7 seconds are not fuzzy or crackly at all.... there you have it folks, Hardware defect!
Same issue here
Tried factory reset etc, still same volume lowering amd crackling

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