So I got a brand spanking new Nexus 6 and right out of the box I had a issue where it thought the headphones were in, I wiped it flashed stock ROM and custom ROM still happened, called in for warranty and tmobile sent me a refurbished one that clearly had the screen replaced cause you could still see the plastic under the glass. Well last night the brand new one stopped doing it and is now working flawlessly, I'm thinking about keeping the new one and calling them and telling them nevermind but do you think it will happen again?? Should I just keep the referb?
Sent from my Nexus 6 using XDA Free mobile app
dislplin01 said:
So I got a brand spanking new Nexus 6 and right out of the box I had a issue where it thought the headphones were in, I wiped it flashed stock ROM and custom ROM still happened, called in for warranty and tmobile sent me a refurbished one that clearly had the screen replaced cause you could still see the plastic under the glass. Well last night the brand new one stopped doing it and is now working flawlessly, I'm thinking about keeping the new one and calling them and telling them nevermind but do you think it will happen again?? Should I just keep the referb?
Sent from my Nexus 6 using XDA Free mobile app
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Yikes this is one of those things that's best left up to you BUT since you are asking lol. IMO I would keep the new one seeing that it's brand new, not sure how visible/or even as to why there is plastic under the glass but it would bother the crap out of me knowing the screen at one point had to be replaced for whatever reason. Again this is just my personal opinion
The Stig 04 said:
Yikes this is one of those things that's best left up to you BUT since you are asking lol. IMO I would keep the new one seeing that it's brand new, not sure how visible/or even as to why there is plastic under the glass but it would bother the crap out of me knowing the screen at one point had to be replaced for whatever reason. Again this is just my personal opinion
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Here is a pic of it, I was able to take it out, but yea it bugs me,,, the only thing is I couldn't get sound out of my speaker on the new phone for two days and that's terrible, it would play video or anything cause it kept switching back and fourth from headphones in to headphones put and there was no headphones
Sent from my Nexus 6 using XDA Free mobile app
Yea well I took turned off my blue tooth headphones and it happened again so I'm sending it back ,,,
Sent from my Nexus 6 using XDA Free mobile app
dislplin01 said:
Yea well I took turned off my blue tooth headphones and it happened again so I'm sending it back ,,,
Sent from my Nexus 6 using XDA Free mobile app
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Motorola can't build phones. Every nexus 6 has static through the headphone jack. If someone says there's doesn't. They aren't using the headphone jack or they are def. Mine has done it from day one and the only way around it for me was to install a Bluetooth receiver in my truck and my home receivers. Hate this hpone but stuck with it for another year. I'm
I use the headphone jack frequently and am certainly not deaf. I haven't encountered any static, so perhaps I'm simply lucky.
Strephon Alkhalikoi said:
I use the headphone jack frequently and am certainly not deaf. I haven't encountered any static, so perhaps I'm simply lucky.
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I'm in the same boat, that makes 2 lucky people lol
I've never heard of that issue before, but I've never had that problem myself. I just a corded pair of earphone. No bluetooth.
This might sound crazy but it worked for me with a similar issue with the headphone jack controlling my volume/speakers - blow into the jack to clean it out. A bit of debris in the jack had mine acting crazy for a few weeks.
I would actually be furious if I were to receive a defective device that I PAID for and when I notify the carrier they go and send out a replacement that's refurbished? What kind of bs is that, either you send me a brand new replacement or refund me the money. I would've given T-Mobile hell over the phone
Dont have static headphones. I have static speakers tho. Yes, these phones are built pretty bad lol.
perhaps check if the headphone jack is clean or try cleaning it.
Related
I just got off the phone with motorola and they are processing my 4th replacement device . anybody have a droid 4 over 2 months old that does not have a problem with the ear speaker. i mainly use speakerphone and when i use the ear piece i dont go above level 3. i have been doing alot of reading and many people are having this problem. i tried the suck trick and it worked temporarily but it keeps getting worse everyday. is anyone not having this issue that has had this phone for over 2 months. i am considering another phone but i really dont wanna lose the keyboard. any information would really help.
sh4d0w1021 said:
I just got off the phone with motorola and they are processing my 4th replacement device . anybody have a droid 4 over 2 months old that does not have a problem with the ear speaker. i mainly use speakerphone and when i use the ear piece i dont go above level 3. i have been doing alot of reading and many people are having this problem. i tried the suck trick and it worked temporarily but it keeps getting worse everyday. is anyone not having this issue that has had this phone for over 2 months. i am considering another phone but i really dont wanna lose the keyboard. any information would really help.
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I don't know how it will help, but I don't have any problems and I've had mine since March.
No problems either. Had since February :/
Sent from my DROID4 using xda premium
I've had mine since march and I have been experiencing the same issue... bout to call Motorola also....
Sent from my DROID4 using XDA
sh4d0w1021 said:
I just got off the phone with motorola and they are processing my 4th replacement device . anybody have a droid 4 over 2 months old that does not have a problem with the ear speaker. i mainly use speakerphone and when i use the ear piece i dont go above level 3. i have been doing alot of reading and many people are having this problem. i tried the suck trick and it worked temporarily but it keeps getting worse everyday. is anyone not having this issue that has had this phone for over 2 months. i am considering another phone but i really dont wanna lose the keyboard. any information would really help.
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My wife and I have both had Droid 4s since release day and aren't experiencing the issue.
I have had my droid 4 since the day it was released with no such problems. The only I can think that would cause speaker problems is if:
a) dust and gunk are getting stuck in the speaker
b) the connector for the speakers is becoming loose... do you ever try and clean around the edges of the phone, like in between the bezel and the frame? If so, you might be damaging a connector when you do so...
Other than that, maybe its a factory issue, it is a very thin top piece that holds the speaker and the screen, etc.
Hope this helps...
sh4d0w1021 said:
I just got off the phone with motorola and they are processing my 4th replacement device . anybody have a droid 4 over 2 months old that does not have a problem with the ear speaker. i mainly use speakerphone and when i use the ear piece i dont go above level 3. i have been doing alot of reading and many people are having this problem. i tried the suck trick and it worked temporarily but it keeps getting worse everyday. is anyone not having this issue that has had this phone for over 2 months. i am considering another phone but i really dont wanna lose the keyboard. any information would really help.
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I started having this problem about 3 weeks ago and I've had my D4 for about 2 months.
Guess I need to call in for a replacement...what a pain. I used my OG Droid for almost 2 years without the need for a replacement. Then I picked up the D3 and went through about 6 phones in 6 months with a move to the D4 hoping things would be better.
What's the suck trick? My wife's is one day old and ear speaker sounds blown
Sent from my Galaxy Nexus using XDA
suck trick
The suck trick is, if u suck on the speaker with your mouth it will temporarily fix the speaker.
Same issueI
I bought a Droid 4 two months ago and about within a month it started up with the same thing you are speaking of, a tinny, blown speaker sound coming from the ear piece. I did the whole sucking speaker deal and it would fix it , only to sound like junk again later. I returned it to Verizon, where they said that they had not heard of anyone else having the same problem, so Motorola sent me a "like new" Droid 4. I have had this phone for a month and just this morning it began with the blown speaker garbage again.
I looked more into it and read that it could be the glue which is holding the speaker in heats up and fails, causing the speaker to release from where it is seated and with that rattles, or vibrates, giving the effect of a blown speaker
This would make sense why by sucking into the speaker it stops, because you are basically popping it back into place temporarilly
Either way, I am returning this phone later today and plan on telling Verizon, I want a new one, not some "like new" refurbished piece of junk. I paid for a NEW phone, not one with problems motorola "fixed"
I hope all works out next, cause I really love the keyboard and could've gotten a Rzr for a few bucks more.
try running this app 2x times. once normally with the bol up and another time with the vol up during a call... fixed the sound for me
https://play.google.com/store/apps/details?id=com.ninesixapps.speakercleaner&hl=en
myfishbear said:
try running this app 2x times. once normally with the bol up and another time with the vol up during a call... fixed the sound for me
https://play.google.com/store/apps/details?id=com.ninesixapps.speakercleaner&hl=en
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I believe this app is meant for the speaker on the phone, not the earpiece that people have problems with.
GermanGuy said:
I believe this app is meant for the speaker on the phone, not the earpiece that people have problems with.
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Yea I tried this on the first d4 I sent back with no change...
Sent from my DROID4 using xda app-developers app
I just got a "like new" replacement phone for having the same problem. I had my phone for about five months before noticing a problem with the speaker. I had the same problem on four different DroidX phones. Verizon acted like it was such a big deal, and they'd never had any problems with the Droid4. The woman at the Verizon store tried to convince me that my Otter Box case was causing the problem. Verizon's customer service department is such a joke sometimes. So far so good with my replacement though.
Sent from my DROID4 using xda premium
GermanGuy said:
I believe this app is meant for the speaker on the phone, not the earpiece that people have problems with.
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if you make a call and run it it runs in the earpiece.
to clean it right
1wipe it off
2 clean it with a airduster if you got one
3 with a q tip and a little bit of alcohol
4 dry it than call you house and pick up the phone
5 than run the app incall 3x times
it should be good than
also in /settings/sound/speaker settings set it to custom turn off surround sound and turn the eq to bass punch or lower.
Hey guys, for the past 4 months or so now my headphone jack has been a little funny. Sometimes I go to touch it it goes staticy/stops playing music. Now almost everytime I touch my phone while its plugged in my car it'll stop playing or go staticy as well. Long story short, my jack is messed up and iknow its not the headphones/aux cord. Was wondering if you guys think I should get warranty replacement? Or should I get a brand new device? I do have an upgrade. Im not too thrilled about the phones that are out now not gonna lie. But what would you do in my situation? Thanks
Sent from my DROID3 using Tapatalk
jarzy00 said:
Hey guys, for the past 4 months or so now my headphone jack has been a little funny. Sometimes I go to touch it it goes staticy/stops playing music. Now almost everytime I touch my phone while its plugged in my car it'll stop playing or go staticy as well. Long story short, my jack is messed up and iknow its not the headphones/aux cord. Was wondering if you guys think I should get warranty replacement? Or should I get a brand new device? I do have an upgrade. Im not too thrilled about the phones that are out now not gonna lie. But what would you do in my situation? Thanks
Sent from my DROID3 using Tapatalk
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Personally i would just get a replacement d3..
But i am a qwerty kinda guy and every other "newer" device to me isnt worth it
But my opinion is just one in a sea of many
ovelayer said:
Personally i would just get a replacement d3..
But i am a qwerty kinda guy and every other "newer" device to me isnt worth it
But my opinion is just one in a sea of many
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I agree though. ithink im just gonna get a replacement thanks
Sent from my DROID3 using Tapatalk
They may send you a replacement that is a newer phone which has ICS.
Sent from my XT862 using xda app-developers app
MrObvious said:
They may send you a replacement that is a newer phone
Sent from my XT862 using xda app-developers app
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What do you mean by newer phone like a newer droid 3 or a different phone with ics?
Sent from my DROID3 using Tapatalk
jarzy00 said:
Hey guys, for the past 4 months or so now my headphone jack has been a little funny. Sometimes I go to touch it it goes staticy/stops playing music. Now almost everytime I touch my phone while its plugged in my car it'll stop playing or go staticy as well. Long story short, my jack is messed up and iknow its not the headphones/aux cord. Was wondering if you guys think I should get warranty replacement? Or should I get a brand new device? I do have an upgrade. Im not too thrilled about the phones that are out now not gonna lie. But what would you do in my situation? Thanks
Sent from my DROID3 using Tapatalk
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My headphone-jack also got messed up. I repaired this easily myself, it had just the problems you're describing.
I took a Q-tip and cut it to the right size to fit in the headphone-jack WITHOUT it loosing all of the cotton in there.
Then i messed around with it until it came out with a huge piece of dust.
I've had to do this twice to get my jack working.
One alternative would be to take some tweesers and pick the dust out with it.
And no, i wasn't able to see any dust in my 3.5mm jack. Try it, it's for free and it worked for me.
I had a similar issue where my headphone jack just died completely. Tried to clean it out but it still wouldn't work. Finally called and had a replacement phone sent to me since I'm in the same boat as you and waiting for a newer qwerty phone to come out and didn't want to re-sign with a D4 for 2 years seeing as that phone is getting a bit old itself.
Unfortunately, almost 2 months in and the headphone jack died again. I'll have to try calling for ANOTHER replacement. Hopefully they don't send you one that dies as fast as mine. I know that occasionally if you have the same problems over and over with a particular phone they might send you a different one with your same contract terms. Just make sure you stay nice and friendly with the rep Good luck and let us know how it works out.
http://forum.xda-developers.com/showthread.php?t=1348411&highlight=headphone+jack
Just to let you know it does seem to be device specific and some type of manufacture defect.
I took my phone in to the store where I got it here in the UK (Carphonewarehouse) and they too thought it was very low. They brought out another Nexus 5 and the sounds was A LOT louder.
They swapped it out then and there!
I now have a brand new Nexus 5 with great sound
Sent from my Nexus 5 using xda app-developers app
JonM1988 said:
Just to let you know it does seem to be device specific and some type of manufacture defect.
I took my phone in to the store where I got it here in the UK (Carphonewarehouse) and they too thought it was very low. They brought out another Nexus 5 and the sounds was A LOT louder.
They swapped it out then and there!
I now have a brand new Nexus 5 with great sound
Sent from my Nexus 5 using xda app-developers app
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yeah my co worker also has a nexus 5 and his speaker is also louder than mine. Beside the low speaker, my nexus is perfect no dead pixels, dust under the screen or loose power button. I am not going to chance doing an RMA. I hope we get a software fix from google soon about the sound.
dazz87 said:
yeah my co worker also has a nexus 5 and his speaker is also louder than mine. Beside the low speaker, my nexus is perfect no dead pixels, dust under the screen or loose power button. I am not going to chance doing an RMA. I hope we get a software fix from google soon about the sound.
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You know you can send back the replacement unit if it's not better than your n5 now, right? You can choose to keep the one you already have.
RJM7787 said:
You know you can send back the replacement unit if it's not better than your n5 now, right? You can choose to keep the one you already have.
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I think Google is changing their policy where now they are wanting you to return your first, then they will sent out the replacement. I read couple of recently post on the RMA thread
dazz87 said:
I think Google is changing their policy where now they are wanting you to return your first, then they will sent out the replacement. I read couple of recently post on the RMA thread
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Wow, crazy. I guess it was because there was a lot of RMA's. I was lucky I guess. I am able to continue using my device until my RMA device gets here in a week or so. And I was told I can deny it if it's no better. Anyway, maybe it's worth a call to see if you're eligible to do the same. Good luck.
Yeah she was fine for a week.... then after work Sunday it just failed.
No touch less controls, no google now
People can't hear me in calls unless I scream and even then they just great noise
:/
And now I must go a week or two without a phone?
Ugh...
I may go and just buy a nexus 5 just to not wait... But I've really loved my Dev edition.
Any one had this problem?
Sent from my XT1053 using xda app-developers app
Locklear308 said:
Yeah she was fine for a week.... then after work Sunday it just failed.
No touch less controls, no google now
People can't hear me in calls unless I scream and even then they just great noise
:/
And now I must go a week or two without a phone?
Ugh...
I may go and just buy a nexus 5 just to not wait... But I've really loved my Dev edition.
Any one had this problem?
Sent from my XT1053 using xda app-developers app
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I was putting my screen protector on and I guess the solution got into the mic. It wasn't working for a few hours. I also had to scream at it to get it to work.
MOTO X Slapped
[email protected] said:
I was putting my screen protector on and I guess the solution got into the mic. It wasn't working for a few hours. I also had to scream at it to get it to work.
MOTO X Slapped
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Yeah I'm just returning mine, I don't have 7 days to go missing work calls :/ , in the mean time I'm going to buy a refurb Nexus 4.
Freaking pathetic that the mic breaks after a week.
They'll overnight a brand new phone to you. Just saying...
Does the phone fill with the water？ Perhaps it's the problem.
Once my phone was taked in water, and I used hair-dryer to make it dry. then it works well now.
I've been through 3 of them and i'm getting my replacement today. I know this sounds silly but ,but diid any of you happen to have just put on a screen protector? I ask because to forums ive seen recognize this as the problem. defective screens.
I had the same problem, but I had my X since November and all of the sudden it went bad. People couldn't hear me on calls, no Google now either it was just dead.
Went to Verizon store they checked the phone and decided to send me a replacement.
I got my replacement 3 days later and guess what FREAKING same problem with the replacement phone, it came with a broken Mic. Went back to Verizon and now they are sending another replacement. I don't know what's the deal with the microphones. For me it seems that the opening it might be too exposed to dust and with time this gets into the mic. I might get my replacement today.
Sent from my GT-P3110 using Tapatalk
Did any of you try using compressed air?
Hi, I've been using a galaxy s6 but wanted to try the Nexus 6 since has stock Android and bigger screen. But... audio like You Tube, Play movies, Music, everything comes from top speaker grill, not both, I thought this phone has stereo speakers. Is it like that by default or would I have to replace the bottom speaker? Also I can't get text messages notification, always quiet no matter which sound I choose. I get phone ringtones and media but not messages tone. I'm stock right now but was doing same thing with PureNexus rom. Thanks.
If you just got it return it. This is a problem with some N6 phones along with static during calls. I had to return mine about a year ago for both. The new phone has been perfect.
jpeckinp said:
If you just got it return it. This is a problem with some N6 phones along with static during calls. I had to return mine about a year ago for both. The new phone has been perfect.
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I got it on craigslist and can't get a hold of the guy either, I'll learn from this one. Thought about trying to fix it since parts are kind of cheap and it seemed it's not that hard taking it apart. Thank you for responding.
I get this issue on my N6 sometimes. A restart would fix the issue. I don't know if it's the same case with yours.
Sent from my Nexus 6 using Tapatalk
mannrecaged said:
I get this issue on my N6 sometimes. A restart would fix the issue. I don't know if it's the same case with yours.
Sent from my Nexus 6 using Tapatalk
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Thanks, I've restarted my phone numerous times and nothing.