Phone crashed now won't restart - RAZR i Q&A, Help & Troubleshooting

I've been using Hazou's ROM for months, worked fine, haven't changed anything. Today I was browsing in Firfox with quite a lot of tabs open. I kept getting odd warnings of apps having low memory. I could do nothing with these popping up every second so I restarted my phone. It was taking forever shutting down so I did power + volume down.
Now it's stuck at the very first screen, the 'warning bootloader unlocked' screen. It just stays like this and occasionally resets and makes the reset buzz and that's it. I can get into fastboot by holding volume down and power and releasing but whenever I try and select an option in fastboot it just resets to the first screen or fastboot again.
I'm mystified because usually people have issues performing the rooting etc but it was a while ago that I successfully rooted the phone and unlocked the bootloader and put on a rom and had been using it. Could my hardware (memory?) have broken rather than software?
Any help would be great, thanks.
Ps. fastboot says:
"Fastboot Reason:
max download size: 100mb."
Possible it's always said that and it means nothing.

Ps. Possibly this thread is of use to me? I'm not sure if it's the same problem. http://forum.xda-developers.com/showthread.php?t=1945176

quixoticduck said:
Ps. Possibly this thread is of use to me? I'm not sure if it's the same problem. http://forum.xda-developers.com/showthread.php?t=1945176
Click to expand...
Click to collapse
What does it say when u try to flash a recovery? a stock system image? wipe data? wipe cache?
If any of those mention an i/o error the phone is beyond repair from the knowledge here or someone can come up with any kind of solution. More phones have this error and it can happen to anyone, it is just rare.

Related

Is it possible to...

...Brick an *UNROOTED* G1...?!
I attempted a soft factory reset (which I have done on many occasions previously successfully) but on this occasion I've run into the bootloop. Hitting Camera+Power button results in bootloop also.
One thing to mention is I removed my SD card before running the factory reset?
I've tried leaving the battery out over night and trying again in the morning.
I've tried placing the SD card back in and booting up the phone.
I've tried holding Home+Power to get into recovery but results in bootloop
I've tried holding Camera+Power to get into Bootloader but results in bootloop.
Any suggestions please?
Thanks!
No, this should not happen. With Bootloop do you mean there is just the G1 logo and nothing else, or does it get past the logo and reboots then?
Another thought, has this phone ever been rooted and unrooted again?
If you are still under warranty and the phone is completely stock, I'd return it.
Nope. Phone has never been rooted then unrooted.
By bootloop, I mean, G1 T-Mobile logo shows followed by a picture of a open box with the phone just outside animation and then seconds later the phone reboots itself running into this loop again and again.
Warranty is only for a single year, right? So then that's not an option.
Thanks for suggestions.
Jignesh Sutar said:
Warranty is only for a single year, right? So then that's not an option.
Click to expand...
Click to collapse
Depends on where you are: http://www.htc.com/www/support/warranty.html
It looks like you phone either fails to boot, thus tries to boot recovery (box picture is the background of the recovery) and then reboots (best case, i guess) or the boot to recovery flag is set, recovery fails, reboot (you might seriously be screwed).
You are sure that you can't enter the bootloader? Also try Back+PowerOn. That would make things alot more easy.
How long does it stay with the box picture? Long enough to get adb connected? If yes you could try "adb shell reboot bootloader".
Tried all combinations of buttons to try get into bootloader or recovery, nothing!
Definitely no chance of being able to ADB, the phone switches off very quickly...
Also, have ensured the battery is fully charged, in case that has an impact?
I really looks like you are the first all stock bricked guy I ever heard of.
The boot recovery flag seems to be set for some reason (is this set during a normal hardreset?) as all boottime commands are ignored.
The recovery fails improperly (sounds strange, but if it failed properly, you would end up in bootloader or your system).
-> That really looks like a brick...
Options:
- Warrenty
- JTAG
- perhaps someone else has another idea / sees something I missed...
Good luck with it.
Jignesh Sutar said:
By bootloop, I mean, G1 T-Mobile logo shows followed by a picture of a open box with the phone just outside animation and then seconds later the phone reboots itself running into this loop again and again.
Click to expand...
Click to collapse
What where you flashing? It probably had a radio and something got copied incorrectly into the staging area of ram.. if the radio passes recovery's validation but not the current radios validation you can get stuck.. this shouldn't be possible but I've seen it before.. my bet is a bit error at the wrong point in time.

Stuck on splash screen?

Hi Everyone,
I have a (Milestone) problem and would love input from anyone who can help.
This is an interesting situation, so feel free to skip the quote section if you'd like to avoid the, albeit quite summarized, background information.
I purchased this device from kijiji. Apparently it's an internal device, with GP hardware and a 90.70 bootloader.
My first mistake was misreading some instructions. On this device you can enter fastboot mode by pressing VolumeDown. I mistook this for bootloader (forgive me, they sound similar), and attempted to flash .sbfs from here. Of course this doesn't work.
What i did find was that i could flash .sbfs fine if i started to run RSD while the device was running (because it restarts itself properly into bootloader). That is, i got Vulnerable recovery to run okay. And then rooted/nandroid backups.
But later i got adventurous and tried to update the annoying outdated bootloader (because of course, i thought you couldn't flash sbfs to it directly). As urged by the community, it's backed up incase anyone needs it.
So i started RSD while the device was running, to flash 90.78. Almost instantaneously the device restarts, but instead of going into bootloader it tries to boot. And fails. Which brings me to:
Click to expand...
Click to collapse
The device gets stuck on the Motorola M splash screen. Every once in a while (~3 minutes?) it goes blank and comes back.
A summary of the state:
Recovery mode will not boot. I've tried X and Camera Button
Bootloader boots. It reads 90.78.
.SBFs can be flashed. It seems like everything is working okay.
Fastboot mode can boot. My PC can detect the device but seems unable to write/read from it
adb logcat forever sits on -waiting for device-
I've tried flashing a number of .sbfs. I've redone the bootloader a few times, tried a number of roms. But now i'm out of ideas.
I'm open to suggestions and really hoping someone can help me figure out a way to restore this. Thanks !
I'll try just one bump, i'm getting desperate.
Nevermind, this got figured out. Consider this closed please .
Hi, I did just got into a similar situation:
- Recovery mode will not boot. "I've tried X and Camera Button" (Same like you)
- Bootloader boots. It reads 90.78. (I tried several BL 90.73, 90.74 and 90.78)
- Several .SBFs can be flashed. It seems like everything is working okay.
Did you get any solution or just discard that phone?

[Q] Stuck in a reboot loop, can't get into recovery, what to do?

I recently upgraded to an HTC One, on Verizon in the US. I promptly used rumrunner s-off to get S-OFF, unlock the bootloader, and obtain root. I also flashed the latest ClockworkMod recovery, with the intent of installing CyanogenMod, but decided I'd try out the stock ROM for a few days first, since my old phone was still on Gingerbread.
Everything was working fine until I decided to remove some Verizon bloatware. While I did back up each app before removing it, I forgot to make a nandroid backup. I only removed things that seemed nonessential -- such as the NFL Mobile app, Slacker radio, and My Verizon, which I'd also removed without issue on my old phone -- but apparently that was not the case, as after rebooting, I got stuck on the Verizon logo during the boot sequence.
I then attempted to perform a factory reset in CWMR, and it appeared to be stuck on "wiping cache", so -- like the impatient idiot I clearly am, as I later found a few threads explaining that this part of the reset process can just take a very long time -- I rebooted the phone to try again. This resulted in CWMR throwing errors about failing to mount several partitions, but it finally seemed to finish the reset on the second try. However, upon reboot, it just sat at the HTC logo forever.
After about an hour, and no success in finding anything on the internet indicating that it should take this long to boot up after a reset, I powered the phone off and back on again. After rebooting, the bootloader screen displayed "OS" in red followed by some random symbols. I could still get into recovery, and could still access the device with fastboot, so I decided to try to reflash the stock ROM, using the RUU zip found here.
Due to some problem (this was all about 6 hours ago while I was at work, and I was quite frustrated at this point, so I don't remember what exactly was the problem here) and based on the advice of another forum thread, I decided to try TWRP instead of CWM. But, TWRP wouldn't go any further than its logo splash screen, so I re-flashed CWM. Afterwards, my phone went into a reboot loop -- the HTC logo comes up, the phone vibrates shortly, and then after a few seconds the screen turns off and it does the same thing over again. If I hold the power button down for long enough, it will power down, but if I try to turn it back on, it will either go into the loop again, or just sit at the HTC logo (left it there for upwards of an hour at one point).
I have found several threads about similar boot loop issues, but as I can't get into hboot/fastboot or recovery, I can't try to apply any of the solutions. I cannot connect from my computer with fastboot or adb -- "devices" lists nothing, and all other commands return either "error: no device found" or "waiting for device". No amount of power+volume down makes any difference, nor does holding the phone under a bright light as several threads suggested. Occasionally it will go to a black screen (not off, just black) that maybe it thinks is the bootloader menu, but it doesn't display anything, and after about 30 seconds it will reboot itself.
Does anyone have any suggestions for getting into recovery and trying to reflash.... something?
Alternatively, if I return it to Verizon at this point, will they be able to tell that it's rooted/unlocked/S-OFF?
Any ideas would be much appreciated!
brasstongue said:
I recently upgraded to an HTC One, on Verizon in the US. I promptly used rumrunner s-off to get S-OFF, unlock the bootloader, and obtain root. I also flashed the latest ClockworkMod recovery, with the intent of installing CyanogenMod, but decided I'd try out the stock ROM for a few days first, since my old phone was still on Gingerbread.
Everything was working fine until I decided to remove some Verizon bloatware. While I did back up each app before removing it, I forgot to make a nandroid backup. I only removed things that seemed nonessential -- such as the NFL Mobile app, Slacker radio, and My Verizon, which I'd also removed without issue on my old phone -- but apparently that was not the case, as after rebooting, I got stuck on the Verizon logo during the boot sequence.
I then attempted to perform a factory reset in CWMR, and it appeared to be stuck on "wiping cache", so -- like the impatient idiot I clearly am, as I later found a few threads explaining that this part of the reset process can just take a very long time -- I rebooted the phone to try again. This resulted in CWMR throwing errors about failing to mount several partitions, but it finally seemed to finish the reset on the second try. However, upon reboot, it just sat at the HTC logo forever.
After about an hour, and no success in finding anything on the internet indicating that it should take this long to boot up after a reset, I powered the phone off and back on again. After rebooting, the bootloader screen displayed "OS" in red followed by some random symbols. I could still get into recovery, and could still access the device with fastboot, so I decided to try to reflash the stock ROM, using the RUU zip found here.
Due to some problem (this was all about 6 hours ago while I was at work, and I was quite frustrated at this point, so I don't remember what exactly was the problem here) and based on the advice of another forum thread, I decided to try TWRP instead of CWM. But, TWRP wouldn't go any further than its logo splash screen, so I re-flashed CWM. Afterwards, my phone went into a reboot loop -- the HTC logo comes up, the phone vibrates shortly, and then after a few seconds the screen turns off and it does the same thing over again. If I hold the power button down for long enough, it will power down, but if I try to turn it back on, it will either go into the loop again, or just sit at the HTC logo (left it there for upwards of an hour at one point).
I have found several threads about similar boot loop issues, but as I can't get into hboot/fastboot or recovery, I can't try to apply any of the solutions. I cannot connect from my computer with fastboot or adb -- "devices" lists nothing, and all other commands return either "error: no device found" or "waiting for device". No amount of power+volume down makes any difference, nor does holding the phone under a bright light as several threads suggested. Occasionally it will go to a black screen (not off, just black) that maybe it thinks is the bootloader menu, but it doesn't display anything, and after about 30 seconds it will reboot itself.
Does anyone have any suggestions for getting into recovery and trying to reflash.... something?
Alternatively, if I return it to Verizon at this point, will they be able to tell that it's rooted/unlocked/S-OFF?
Any ideas would be much appreciated!
Click to expand...
Click to collapse
Can u get into bootloader?? Press power + vol down??
brasstongue said:
After rebooting, the bootloader screen displayed "OS" in red followed by some random symbols.
Click to expand...
Click to collapse
that means your firmware is either in a state of limbo, or you corrupted one of your partitions.
so I decided to try to reflash the stock ROM, using the RUU zip found here. Due to some problem
Click to expand...
Click to collapse
which ruu, and what was the problem
But, TWRP wouldn't go any further than its logo splash screen, so I re-flashed CWM.
Click to expand...
Click to collapse
Did you flash the correct recovery for Verizon (M7_WLS), it's different than international (M7_U/UL)
as @khandelwalsiddharth mentioned you need to get to bootloader if a fix is even possible, so POWER OFF your phone completely, then HOLD VOLDOWN and POWER, when it boots up let go of POWER but keep holding VOLDOWN until you get to bootloader
then you need to have working "fastboot devices" (if you're on Win8.1, you probably need to use another computer with Win7 or use a Linux Live USB)
if you can't get to bootloader, then I don't think this is fixable, cause hboot is corrupt
Thanks for the reply.
nkk71 said:
which ruu, and what was the problem
Click to expand...
Click to collapse
Oh, I guess I forgot to make that a link... I had downloaded the only VZW one on this page but I'm not even sure why I bothered to mention it, as downloading it to my computer was the only thing I ever did with it; I was never able to get as far as flashing it to the phone, so it actually had nothing to do with the problem...
nkk71 said:
Did you flash the correct recovery for Verizon (M7_WLS), it's different than international (M7_U/UL)
Click to expand...
Click to collapse
I was under the impression that Verizon was m7vzw, in which case yes, I was using the correct recovery (6.0.4.7 version listed next to "HTC One (Verizon)" on this page) and it was working just fine the first time I flashed it.
nkk71 said:
as @khandelwalsiddharth mentioned you need to get to bootloader if a fix is even possible, so POWER OFF your phone completely, then HOLD VOLDOWN and POWER, when it boots up let go of POWER but keep holding VOLDOWN until you get to bootloader
Click to expand...
Click to collapse
Yeah, I've tried this about 100 times, and the only thing holding VOLDOWN does is occasionally interrupt the boot loop to send me to the black screen for 30 seconds before going back into the boot loop. I did find one thread where the poster was able to get into the bootloader after letting the phone sit overnight, so I'll try again tomorrow, but I'm not very hopeful.
nkk71 said:
then you need to have working "fastboot devices" (if you're on Win8.1, you probably need to use another computer with Win7 or use a Linux Live USB)
Click to expand...
Click to collapse
I'm on Win7, and "fastboot devices" was working the other day, so I know my drivers are all set up properly and functioning. The phone just isn't booting far enough to connect to the computer.
nkk71 said:
if you can't get to bootloader, then I don't think this is fixable, cause hboot is corrupt
Click to expand...
Click to collapse
So... should be safe to take it back to Verizon and ask for a replacement, since they won't be able to tell it's unlocked? >_>
brasstongue said:
Thanks for the reply.
Oh, I guess I forgot to make that a link... I had downloaded the only VZW one on this page but I'm not even sure why I bothered to mention it, as downloading it to my computer was the only thing I ever did with it; I was never able to get as far as flashing it to the phone, so it actually had nothing to do with the problem...
I was under the impression that Verizon was m7vzw, in which case yes, I was using the correct recovery (6.0.4.7 version listed next to "HTC One (Verizon)" on this page) and it was working just fine the first time I flashed it.
Yeah, I've tried this about 100 times, and the only thing holding VOLDOWN does is occasionally interrupt the boot loop to send me to the black screen for 30 seconds before going back into the boot loop. I did find one thread where the poster was able to get into the bootloader after letting the phone sit overnight, so I'll try again tomorrow, but I'm not very hopeful.
I'm on Win7, and "fastboot devices" was working the other day, so I know my drivers are all set up properly and functioning. The phone just isn't booting far enough to connect to the computer.
So... should be safe to take it back to Verizon and ask for a replacement, since they won't be able to tell it's unlocked? >_>
Click to expand...
Click to collapse
my bad, thought I read Sprint, not sure if Sprint and Verizon use same recovery, but that doesn't really matter now
unless you can get to bootloader, you're stuck, sorry.
If your pc does see "fastboot devices" then it must be in bootloader and flashing a ruu.zip (if available) could (that's a very big could) get the device working again.

TX shutting down whenever entering system

Hi, this is my first post. I have tried to search and look through the question threads, but nothing seems to be close to the problem I have here, hoping someone can help me.
I have this Xperia TX, recently given by my friend, it can boot up ->sony->ribbon-> entering system->shutting down, it's not like a sudden blackout but more like a command sent telling the phone to shut down, it has the window saying shutting down and vibration at the end, but the shutting down is instant, can't operate yet. I made several approaches trying to fix it, these are what I have been done with it.
-Flashing different stock ROMs using flashtool, the flashing went perfectly without errors, and phone will boot and install new system until the setup wizard (languages, time etc) comes out on screen, and it shuts down right away.
-I used flashtool to unlock BL, succeeded.
-I flashed TWRP, it can boot into TWRP without any problems and working fine.
-I formatted the phone partitions using TWRP, working fine.
-I flashed cm-12.1-20151010, and same thing happened as soon as the system launcher comes out.
-And I flashed stock ROM again, the problem remains.
The phone won't charge the battery, so I tried using a separate charger avoiding 0 battery situation (I do see the battery icon showing 50%+ when it shutting down), and I also tried another lt18i battery (don't want to buy a new one yet in case the phone is dying), and there is no different.
I don't understand the problem, all the operations work fine but can't boot in system, doesn't seem like a hardware thing but what else can it be? I am not hoping to fix it any more at this point, but can anyone tell me what could possibly cause this? Can I read a boot up log somewhere so that I know what happens during booting?
I hope I didn't break any routine or do anything wrong here, if I did, apologies in advance, thank you.

Blu R1 HD Soft Brick

I have a Blu R1 HD that I have been on again off again fiddling with for a few months that is soft bricked. It will turn on but it will hang on the second "Bold like us" splash screen after the animation ends. It had no recovery installed to it prior to the bricking, I have attempted flashing a stock rom to it with SPFT but It gets interrupted less then 3 seconds in. From my reading It seems like I have the 6.6 preloader that stopped spft from working.
Is there anything that could be done with this to get it working once again?
kamikazisolly said:
I have a Blu R1 HD that I have been on again off again fiddling with for a few months that is soft bricked. It will turn on but it will hang on the second "Bold like us" splash screen after the animation ends. It had no recovery installed to it prior to the bricking, I have attempted flashing a stock rom to it with SPFT but It gets interrupted less then 3 seconds in. From my reading It seems like I have the 6.6 preloader that stopped spft from working.
Is there anything that could be done with this to get it working once again?
Click to expand...
Click to collapse
Depends on few things.
Do you know what was last thing done before this brick?
Have you tried holding volume up when powering on, to enter recovery(stock, i know you mentioned no custom recovery installed)?
It goes to and past the animation , so i don't think it is a secure boot type of failure. But maybe a bad data problem. See above statement about recovery.
mrmazak said:
Depends on few things.
Do you know what was last thing done before this brick?
Have you tried holding volume up when powering on, to enter recovery(stock, i know you mentioned no custom recovery installed)?
It goes to and past the animation , so i don't think it is a secure boot type of failure. But maybe a bad data problem. See above statement about recovery.
Click to expand...
Click to collapse
I have gone into the stock recovery menu, And i have attempted factory data reset, clearing the cache, and a root integrity check. The integrity check says one item fails the check and that is "/system/lib/libLLVM.so"
The last thing that I recall happening is that I had a pop up saying that an app had stopped working, But it reappeared immediately after closing it again several times. I thought rebooting it would stop whatever was happening, but it never came back to the OS.
The device has a small crack on the bottom right hand side of the screen that happened when it fell from my pocket on top of a ladder. A family member who also works with electronics as a hobby thinks that may have something to do with it but the phone worked for weeks after the break happened.
kamikazisolly said:
I have gone into the stock recovery menu, And i have attempted factory data reset, clearing the cache, and a root integrity check. The integrity check says one item fails the check and that is "/system/lib/libLLVM.so"
The last thing that I recall happening is that I had a pop up saying that an app had stopped working, But it reappeared immediately after closing it again several times. I thought rebooting it would stop whatever was happening, but it never came back to the OS.
The device has a small crack on the bottom right hand side of the screen that happened when it fell from my pocket on top of a ladder. A family member who also works with electronics as a hobby thinks that may have something to do with it but the phone worked for weeks after the break happened.
Click to expand...
Click to collapse
I do not know if there will be any way forward with this.
As you are not bootloader unlocked, sp flash refuses to connect, and only thing that can be done on stock is "factory reset" did not help, you might be done , other that see if can send to Blu.
mrmazak said:
I do not know if there will be any way forward with this.
As you are not bootloader unlocked, sp flash refuses to connect, and only thing that can be done on stock is "factory reset" did not help, you might be done , other that see if can send to Blu.
Click to expand...
Click to collapse
Sending to blu isnt an option. Out of waranty period, And I also opened it to make sure there was nothing obviously physically wrong.
I also tried using the dirty cow tool, But i cant seem to see the device in ADB. Fast boot however, can see it.
Update over ADB/SD in the stock recovery wouldn't lead me anywhere would they?

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