[Q] Audio and mic not working through wired or wireless headphones - Xperia Z4/Z3+ Q&A, Help & Troubleshooting

Audio used to work just fine until almost a year ago.
Now if I plug in headphones, headset with mic, or bluetooth device the phone will not switch to the other audio device - the audio continues to come from the phone.
I installed SoundAbout (PlayStore id=com.woodslink.android.wiredheadphoneroutingfix) and I can *manually* switch to other audio out/in and confirm that all my other devices do work. It's just really annoying to have to manually switch like that.
Sony Xperia Z3v
Model: D6708
Android 4.4.4
Kernel 3.4.0-perf-g285fd61
Build #: 23.0.E.1.44
Not rooted, never rooted

Info
_zaph0d_ said:
Audio used to work just fine until almost a year ago.
Now if I plug in headphones, headset with mic, or bluetooth device the phone will not switch to the other audio device - the audio continues to come from the phone.
I installed SoundAbout (PlayStore id=com.woodslink.android.wiredheadphoneroutingfix) and I can *manually* switch to other audio out/in and confirm that all my other devices do work. It's just really annoying to have to manually switch like that.
Sony Xperia Z3v
Model: D6708
Android 4.4.4
Kernel 3.4.0-perf-g285fd61
Build #: 23.0.E.1.44
Not rooted, never rooted
Click to expand...
Click to collapse
have u install any other app before this problem? i mean app that related to audio?
install Smart Connect and set for example headset device when connected and play music then check output... If still thr s problem so try factory reset and repair the firmware (By PC Companion)
:good:

install Smart Connect and set for example headset device when connected and play music then check output... If still thr s problem so try factory reset and repair the firmware (By PC Companion)
Click to expand...
Click to collapse
Thanks! This test showed that my phone is not recognizing when a headset is plugged in or out. None of the events fired.
PC Companion is the Sony software for their phones right? I had tried this before and it's not recognizing the Verizon version of the phone. I did call Sony and they told me that I have to take it up with Verizon. (I sure that Verizon will punt back to Sony,)

Related

[Q] Problems with Switching audio

Hi Everyone,
I have a weird problem. I tried installing skype from play store yesterday and DSPPack for player Pro and ever since i am having this weird problem.
1) When i plug in a Headset/Earphones the phone does not recognize it. The Audio from the phone calls continues through the earpiece and Music is routed to the Speaker
2) When i restart the phone with the Headset/Earphones plugged in, all the audio is played only through the Headset/Earphones (removing them the audio is not routed back to the earpiece or Speakers)
3) I found this app called SoundAbout, using this app i am able to switch between the Earpiece/Speaker and Earphones/Headset.
Can someone guide me as to how to fix this problem. I have done factory reset twice already but of no use
Thanks and regards
Sanjay
Ru on ICS or Jb try to Flash Stock rom
Sent from my XT925 using xda app-developers app
I bought the phone on the 25th Feb, got a JB update 5 days later.
I did not root the phone
L7iharsha said:
Ru on ICS or Jb try to Flash Stock rom
Sent from my XT925 using xda app-developers app
Click to expand...
Click to collapse
yekollu said:
I bought the phone on the 25th Feb, got a JB update 5 days later.
I did not root the phone
Click to expand...
Click to collapse
What's the system version
Sent from my XT925 using xda app-developers app
L7iharsha said:
What's the system version
Sent from my XT925 using xda app-developers app
Click to expand...
Click to collapse
91.2.26001.XT890.Retail.en.EU
Can someone help me please
Voice swithch
yekollu said:
Can someone help me please
Click to expand...
Click to collapse
I'm on stock JB retail.EU too. I tried the features that make you problems to find out whether I've got any issue. Both video and Skype through headphones work normal, sound is transmitted via headphones. I don't use any market video player I suppose that you use MX Video Player. Try with stock player, you'll have excellent and smooth video playing. If you want to use other player because of subtitles, I recommend BSPlayer.
But what is important for the beginning is to eliminitate possible cause of your troubles. I suggest you to try these:
1. Inspect how are headphones connected. Thin click is to be heard when connected right. They shall not be inserted less and not beyond this click.
2. If you have bluetooth headphones or you can borrow them (stereo not calling headset) try whether you have the same problem with them.
3. Remove video player and check if the problem still exist with Skype.
piskr said:
I'm on stock JB retail.EU too. I tried the features that make you problems to find out whether I've got any issue. Both video and Skype through headphones work normal, sound is transmitted via headphones. I don't use any market video player I suppose that you use MX Video Player. Try with stock player, you'll have excellent and smooth video playing. If you want to use other player because of subtitles, I recommend BSPlayer.
But what is important for the beginning is to eliminitate possible cause of your troubles. I suggest you to try these:
1. Inspect how are headphones connected. Thin click is to be heard when connected right. They shall not be inserted less and not beyond this click.
2. If you have bluetooth headphones or you can borrow them (stereo not calling headset) try whether you have the same problem with them.
3. Remove video player and check if the problem still exist with Skype.
Click to expand...
Click to collapse
1) The problem is not related to Hardware, otherwise SoundAbout would not work
2) Same problem with blue tooth headphones
3) I have removed skype, Player Pro
I installed Player Pro and not MX Player
I even made a factory reset (Settings - Privacy - Factory data reset).
I again made a factory reset now and as i mentioned before... the phone does not detect anything plugged into the Audio Jack. If i restart the phone with something plugged in the audio jack, all volume is routed only through the audio jack (if remove the plug, there is no audio from the earpice or built in loudspeaker) and i have to restart the phone again
yekollu said:
1) The problem is not related to Hardware, otherwise SoundAbout would not work
2) Same problem with blue tooth headphones
3) I have removed skype, Player Pro
I installed Player Pro and not MX Player
I even made a factory reset (Settings - Privacy - Factory data reset).
I again made a factory reset now and as i mentioned before... the phone does not detect anything plugged into the Audio Jack. If i restart the phone with something plugged in the audio jack, all volume is routed only through the audio jack (if remove the plug, there is no audio from the earpice or built in loudspeaker) and i have to restart the phone again
Click to expand...
Click to collapse
Then is it obviously that you have problem with the system (JB or kernel). As I mentioned I have the identical system and no issues with voice switching. You could try to flasIt the JB once more but I wouldn't recommend. Since you have practicaly new phone the most logical solution is to bring it to the service. Its better that the service take the risk of succesful flash and it is usually done really fast.
piskr said:
Then is it obviously that you have problem with the system (JB or kernel). As I mentioned I have the identical system and no issues with voice switching. You could try to flasIt the JB once more but I wouldn't recommend. Since you have practicaly new phone the most logical solution is to bring it to the service. Its better that the service take the risk of succesful flash and it is usually done really fast.
Click to expand...
Click to collapse
One more issue i have noticed, irrespective of the number of unread messages the messages icon show 3 on the top right corner..
Could you please tell me how to flash JB again to the phone?

[Q] Car bluetooth connection problem

My car has built in bluetooth connectivity with 2 modes, telephone and media.
Both modes cannot be connected at the same time.
The telephone mode works fine, but the media player mode always fails to connect.
I've had no problems in the past with my SGS1.
I've tried resetting the profiles. I'm on the .350 stock rom but I've added root.
Not sure what I can do now to fix this.
I guess I could upgrade but I'm not sure if it would actually fix the problem.
Does anyone have any ideas?
BTW the car is a Toyota Prius.
All Day On XDA said:
My car has built in bluetooth connectivity with 2 modes, telephone and media.
Both modes cannot be connected at the same time.
The telephone mode works fine, but the media player mode always fails to connect.
I've had no problems in the past with my SGS1.
I've tried resetting the profiles. I'm on the .350 stock rom but I've added root.
Not sure what I can do now to fix this.
I guess I could upgrade but I'm not sure if it would actually fix the problem.
Does anyone have any ideas?
BTW the car is a Toyota Prius.
Click to expand...
Click to collapse
Try repairing it with Sony's PC Companion or Sony's Update Service first.
Remember to backup your stuff before proceeding.
Do full wipes.
Update. The Bluetooth pairing with my car is still very buggy.
A quick google search reveals others are having issues too.
I hope Sony address this issue soon.
I'm not having problems with my Bluetooth unit in the car. It connects to both Phone and Media Server. (I have a Kenwood DNX unit)
So I'm still having problems.
The update to 4.2.2 did not help.
So I tried switching to CyanogenMod but the problem persists.
My other phone also running CM has no problems connecting to the telephone and media mode (Samsung Galaxy i9000) so it has to be something going wrong in this phone.
I'm out of ideas. Toyota say it's not a car fault as other phones connect fine.
New Toyotas have a system that's called Touch'n'Go and I managed to test this phone on that and both modes worked fine.
I guess there is an incompatibility between this phone and a perhaps slightly older Bluetooth module in the car. The car is from 2010.
Would be grateful for any ideas.
Sent from my C6603

[Q] Bluetooth connection time on 4.2.2

Anyone else experience bluetooth connectivity issues on the new 4.2.2 firmware?
My car and BT headphones now take a lot longer to connect and disconnect to the phone compared to previous firmware.
In fact, the first time (after the update) i needed to manually connect to each deivce, almost like I had to remind the phone it was paired with them.
In comparison, my Nexus devices connect almost immediately on 4.2.2
Can anyone who is on 4.2.2 help test this?
Help confirm whether it is just me experiencing this or not. Thanks.
I have the same problem with my Mercedes BT System.
I connect my phone and lost my connection in 3-4min. After 10sec its connected again.
So my temporary work around was this:
1) Disconnect the Phone with my car
2) Clear Connetcion
3) Start new search and conntect the phone to BT
4) Didn´t allow the Mercedes BT to use my sms, contacts and so on.
With this it´s working if the BT System didn´t check my sms and contacts. But erverytime when I switch of the connection or car, I have to disallowed the BT System to check sms and contacts --- so this is only temporare and I hope for a better solution!
(Sry for my writen english - its bad )
My Bluetooth devices connected very quickly.
And no problems with sms and contact request?
Do you made a fullwipe?
My BMW simply won't pair with my XZ since updating to 4.2.2 - was working fine before on 4.1.2, but when I try to pair now, they recognise eachother, and I enter a code on the car to be verified on the phone, but after I enter the code on the phone, it all just freezes. The car sits there saying "Pairing...", but the phone thinks it's all been successful.
I have a bose audio system in my car, my XPERIA Z running PAC Rom - will pair, no audio or phone book exchange, My Dads Xperia z Works fine with stock rom. there is some issue I think with 4.2.2 maybe? I tried the Audio v19 and bluwtooth fix. NO LUCK!
Yes.. Having the same problem as well with Volvo's sensus multimedia system. It used to work fine.. Now it takes multiple tries to get it to connect since 4.2.2
I have the same problem.
I am having the same problem with the sbh25.
When i turn on the headphones my phone registers the pairing but no sound will be on. I have to manually turn the phone to speaker output then back to headphones for the music to stream through the bluetooth headset. This works first time 9/10 times. The other time i have to repeat the output step a couple of times for the music to be heard.
I had a couple of issues too with the latest 4.2.2. on my Kenwood system in the car.
This is terrible, clearly Sony did not thoroughly test the BT stack in this latest firmware.
I can honestly say, BT was pretty much working perfectly on 4.1.2 firmware. I may have to consider downgrading.
Thanks for everyones confirmation.

Bluetooth connection with Car

I have pioneer car stereo with Bluetooth connected to my Z3 Compact but sometimes it WILL NOT auto connect. Most of the time Bluetooth connects as soon as I put car on but sometimes it doesn't!
Any advice idea's why this should happen?
Sent from my D5803 using XDA Free mobile app
Anyone plz.
Sent from my D5803 using XDA Free mobile app
I even can not connect to my Pioneer DEH-P700BT with BT Audio profile. My Z3 compact connects only as phone. While I have 3 phones working perfectly as BT audio with my car audio. My Z3 Compact also connects by BT with Sony Home Theater system w/o problems. As for car audio issue I have tried to clear all paired devices in pioneer and z3 and reconnect, car audio and z3 see each other and z3 asks for pin (pin is correct) but fail on connection and pioneer shows "Error" on display. It looks like some sw incompatibility. Though pioneer has BT SW upgrade function only one very old update (issued far before I have purchased that unit) is available so probably SW update will not help...
I have a pioneer head unit, http://www.pioneer.com.au/au/products/archive/AVH-X3500DAB/page.html
Mine seems to be working the same as any of my other android phones, if not better. I use it to play Spotify and it seems to always auto connect.
I'm happy to help test any scenarios you want for comparison.
---------- Post added at 12:05 PM ---------- Previous post was at 11:58 AM ----------
xdenser said:
I even can not connect to my Pioneer DEH-P700BT with BT Audio profile. My Z3 compact connects only as phone. While I have 3 phones working perfectly as BT audio with my car audio. My Z3 Compact also connects by BT with Sony Home Theater system w/o problems. As for car audio issue I have tried to clear all paired devices in pioneer and z3 and reconnect, car audio and z3 see each other and z3 asks for pin (pin is correct) but fail on connection and pioneer shows "Error" on display. It looks like some sw incompatibility. Though pioneer has BT SW upgrade function only one very old update (issued far before I have purchased that unit) is available so probably SW update will not help...
Click to expand...
Click to collapse
Were pioneer thoughtful enough to include details as to what exactly the SW update addressed? just thinking maybe they pre-empted the problem your having with the update. **just a guess!**
ajgftw said:
Were pioneer thoughtful enough to include details as to what exactly the SW update addressed? just thinking maybe they pre-empted the problem your having with the update. **just a guess!**
Click to expand...
Click to collapse
Yes - "This update enables you to connect to Nokia Nseries with software after October 2007".
I managed to connect to my head unit with BT Audio profile, but it connects only if I manually initiate connection from both phone and unit. I.e. in unit there are 2 modes - 1. unit searches for previously paired phone 2. unit waits for connection from phone. In my case only second way works. Auto connect does not work.
Just to confirm. I am also experiencing this. Even my buggy LG g2 on g3 fw connected without issues and now the z3c does not :/ I have to always go in the deck connection and select it.

Weird problem with speakers and mic

I have a problem with my unrooted Xperia Z with a locked bootloader. My main speaker does not work for any media like music games or videos, but works fine for loudspeaker calls. Also the earpiece speaker doesnt work at all. Another problem i found was that my microphone would not work at all unless it was in a call and i was using loudspeaker. The final problem is that when ever i plug in my earphones, google now pops up and sometimes my phone starts playing music automatically throught the earphones, when i remove the earphones, instea of stopping the music continues but the speakers dont work so it just keeps playing them silently. If anyone knows the soultion to this, please respond as ive searched everywhere and i have not found one solution yet.
UPDATE: i used the application soundabout to reroute the audio and the calls are now fine, the only problem is that when i plug in my earphones the google now problem persists. If i plug in earphones with a mic, i dont get any of these problems and everytime i want to use my internal speaker for media, i have to manually re-route the audio to them. Anybody know a solution to these 2 problems?
I do have the exact same problem, I tried different ROMs and Audio Mods (at the moment I've got a stock ROM) without any change.
Did you somehow fix it?
Exact same problem, i run stock android 5.1.1 build 10.7.A.0.222 locked boot loader. Problem suddenly came up last week during vacation, quite some time after I did OTA upgrade to 5.1.1 - so this is not related to ROM updates.
After installing soundabout (thanks for the hint) the rerouting did not work immediately - i had to set phone to earpiece and media to speaker in the app and reboot for it have an effect.
I think the root cause is, the phone thinks there are headphones connected, when there really aren't. If I use the UKW radio app, it starts and shows headphones as output-icon right away - it should actually complain that there is no reception without phones because the antenna (headphone cable) is missing. Since it doesn't complain I guess that's the culprit.
Any hints how to fix that, without using a rerouting app? (kinda stupid, using bluetooth speakers and so on now needs a manual setting change in soundabout).
I have that phone for more than 2 years now and used headphones maybe twice with it, so a busted headphone-jack is out of the question too.
Guys give it a try.
Thanks Ess Arr, that really works!

Categories

Resources