[Q] Sony Xperia SP Locked (counters: 0) - Xperia SP Q&A, Help & Troubleshooting

Hi everyone... i have a problem with my phone, it turns out that my sim lock counters are all in 0 (specially network that it's marked with an X)
i would like to know if there's a fix to this problem or if i just have to destroy my phone... it's a shame, it's a pretty good phone...
thanks in advance

Noxferatus said:
Hi everyone... i have a problem with my phone, it turns out that my sim lock counters are all in 0 (specially network that it's marked with an X)
i would like to know if there's a fix to this problem or if i just have to destroy my phone... it's a shame, it's a pretty good phone...
thanks in advance
Click to expand...
Click to collapse
Get a new mainboard or a phone with broken screen and take it's mainboard.
Put it in your device.
Sell what's left. But tell your customers what's up with your old mainboard.
That's the cheapest solution.
Don't forget to apply the new IMEI sticker to your phone.
Why you can't do anything else?
There's a GSM chip in your phone. This chip has its own firmware that you cant change. No, really, you can't!
This chip listens to five unlock attempts. If none is successful, he won't listen to another unlock code.
Never ever never nada niemals nein non njet never!
It's like the self-destructing audio tapes in the James Bond movies.
Lesson: Never buy a carrier phone.
Gesendet von meinem
Sony Xperia SP - Cyanogenmod 12.1

Kaffeetrinker said:
Get a new mainboard or a phone with broken screen and take it's mainboard.
Put it in your device.
Sell what's left. But tell your customers what's up with your old mainboard.
That's the cheapest solution.
Don't forget to apply the new IMEI sticker to your phone.
Why you can't do anything else?
There's a GSM chip in your phone. This chip has its own firmware that you cant change. No, really, you can't!
This chip listens to five unlock attempts. If none is successful, he won't listen to another unlock code.
Never ever never nada niemals nein non njet never!
It's like the self-destructing audio tapes in the James Bond movies.
Lesson: Never buy a carrier phone.
Gesendet von meinem
Sony Xperia SP - Cyanogenmod 12.1
Click to expand...
Click to collapse
No, it's not true!
Check this!
This program able to unlock your phone even your chance is "0".

Related

SUDDEN/UNTIMELY Death of my Xperia Z1

It looks like my phone is dead. I had it checked on repair store and they tried to reprogram and sort of downgrade the OS but unfortunately they weren't able to. Same thing happened. The second repair store said that the back panel has to be opened to check the internal of the phone but I didn't agree to do that.
I'm still trying to charge it today when I got home but still the same no LED light while charging. This is very frustrating as I spent a lot money to have this phone and didn't last for 2 months. Very disappointed. I will never, ever buy from an OL shop again. The warranty is void when I upgraded the OS as per the retailer so no replacement happened. Now I don't have enough money to buy a new one. Have to save up again and will take a couple of months to buy one.
Disappointment.
ermond012 said:
It looks like my phone is dead. I had it checked on repair store and they tried to reprogram and sort of downgrade the OS but unfortunately they weren't able to. Same thing happened. The second repair store said that the back panel has to be opened to check the internal of the phone but I didn't agree to do that.
I'm still trying to charge it today when I got home but still the same no LED light while charging. This is very frustrating as I spent a lot money to have this phone and didn't last for 2 months. Very disappointed. I will never, ever buy from an OL shop again. The warranty is void when I upgraded the OS as per the retailer so no replacement happened. Now I don't have enough money to buy a new one. Have to save up again and will take a couple of months to buy one.
Disappointment.
Click to expand...
Click to collapse
Sorry to read that.
Same happened to me yesterday. I was flashing new firmware and after unplugging from computer phone did not start anymore. Charged overnight, but no. It seems completely dead.
matikl said:
Sorry to read that.
Same happened to me yesterday. I was flashing new firmware and after unplugging from computer phone did not start anymore. Charged overnight, but no. It seems completely dead.
Click to expand...
Click to collapse
Tons of XZ1 dead and sony dont care they simply want our monney thats all i think its time to say goodbye to sony after over 10 years SE fan boy !
matikl said:
Sorry to read that.
Same happened to me yesterday. I was flashing new firmware and after unplugging from computer phone did not start anymore. Charged overnight, but no. It seems completely dead.
Click to expand...
Click to collapse
Thanks for taking your time in reading this post. Disappointed right? Huge amount of money spent for this but then this is what we get. Though I'm still somehow hoping that it will still get revived. Did Sony let us down?
Meni30 said:
Tons of XZ1 dead and sony dont care they simply want our monney thats all i think its time to say goodbye to sony after over 10 years SE fan boy !
Click to expand...
Click to collapse
My mistake is I bought mine from an OL shop here in the Philippines, not from a Sony or Xperia store. I still love Sony, I still want a Z1 but to be honest right now I'm not that 100% sure if I'm gonna buy another one. Though there's no other option out there for me outside Sony aside from Apple (I guess).
ermond012 said:
Did Sony let us down?
Click to expand...
Click to collapse
Try Sony forum, they might be able to help you.
Regards,
~J2C
Just2Cause said:
Try Sony forum, they might be able to help you.
Regards,
~J2C
Click to expand...
Click to collapse
Thanks for that. I will post there. Hope they could somehow help me on this.
You guys experimenting with different firmwares, and if you brick your phones you blame it on Sony ? I don´t know if is something like that there for Qualcomm chips but I liked on my Tegra devices that I could restore even a hard bricked device with Nvflash...
ermond012 said:
Thanks for that. I will post there. Hope they could somehow help me on this.
Click to expand...
Click to collapse
Looks like your boot partition has been wiped. That's where kernel is stored. Without kernel, your device won't boot, neither recognize any plugged in cable (USB to computer either Charger).
They're two ways to solve this.
Claim your warranty to change your motherboard.
Find someone who know to revive dead Xperia Z1.
Hope this help.
good luck bro
omegahanggara said:
Looks like your boot partition has been wiped. That's where kernel is stored. Without kernel, your device won't boot, neither recognize any plugged in cable (USB to computer either Charger).
They're two ways to solve this.
Claim your warranty to change your motherboard.
Find someone who know to revive dead Xperia Z1.
Hope this help.
Click to expand...
Click to collapse
That is not true. Without a kernel you should still be able to boot into fastboot mode (bootloader) or into flashmode and be able to reflash your device.
Sent from my C6903 using XDA Premium 4 mobile app
JTAG the phone should work but it requires a pro and since it's a new phone I highly doubt that there's any one out there who can do that you might have to wait also you will lose warranty permanently since it requires them opening your phone and soldering. Or send to Sony and pay whatever price they ask for to get it fixed.
Sent from my C6903 using xda app-developers app
Vippo321 said:
You guys experimenting with different firmwares, and if you brick your phones you blame it on Sony ? I don´t know if is something like that there for Qualcomm chips but I liked on my Tegra devices that I could restore even a hard bricked device with Nvflash...
Click to expand...
Click to collapse
Just so you know my phone isn't rooted or anything. I didn't do anything with it aside from updating it to JB 4.3 via Sony Update Service. That's all. That's why I'm so disappointed on why this happened to me wherein I'm not doing anything in it. It's perfectly usable before this happened.
ermond012 said:
Just so you know my phone isn't rooted or anything. I didn't do anything with it aside from updating it to JB 4.3 via Sony Update Service. That's all. That's why I'm so disappointed on why this happened to me wherein I'm not doing anything in it. It's perfectly usable before this happened.
Click to expand...
Click to collapse
Man than I am sorry fot that, but in your case I would probably send it back to Sony repair center for a warranty repair. I don´t know how it is in your country but I think in every normal country is the manufacturer responsible for the warranty and not the seller, so you even don´t need to contact the company from where you bought your phone, just send it back to the nearest sony repair center and they will repair your device. And if its needed, then don´t say that the phone died after update, just say them that the phone died by itself from nothing...
Vippo321 said:
Man than I am sorry fot that, but in your case I would probably send it back to Sony repair center for a warranty repair. I don´t know how it is in your country but I think in every normal country is the manufacturer responsible for the warranty and not the seller, so you even don´t need to contact the company from where you bought your phone, just send it back to the nearest sony repair center and they will repair your device. And if its needed, then don´t say that the phone died after update, just say them that the phone died by itself from nothing...
Click to expand...
Click to collapse
Yeah man, that's what I will actually today. I'll go to the nearest Sony Service Centre and have it check. Yep I'd say that I haven't upgraded it yet to 4.3. Service fee would be fine since it's not from a Sony store. As long as it will be revived it's fine with me. That is actually my last hope.
Don't blame Sony for that.
First off all - Mercedes sometimes have faulty cars, of course Sony has too but blame whole system for that won't get you nowhere.
If you had flashed custom kernels or ROMs this things could happen...
For all others - if you aren't sure what are you doing don't try to unlock bootloader or root your device...
Wait for a few weeks/months and we'll have better solution...
All devs here warned you - 4.3 on Z1 is new and every ROM and kernel or root method is in test phase...
It's ridiculous to blame Sony for flashing custom stuff and brake you device...
If you haven't then there's no reason not to use your waranty rights...
No matter where did you bought your device you have to have waranty!
Sent from my Z1
funky0308 said:
Don't blame Sony for that.
First off all - Mercedes sometimes have faulty cars, of course Sony has too but blame whole system for that won't get you nowhere.
If you had flashed custom kernels or ROMs this things could happen...
For all others - if you aren't sure what are you doing don't try to unlock bootloader or root your device...
Wait for a few weeks/months and we'll have better solution...
All devs here warned you - 4.3 on Z1 is new and every ROM and kernel or root method is in test phase...
It's ridiculous to blame Sony for flashing custom stuff and brake you device...
If you haven't then there's no reason not to use your waranty rights...
No matter where did you bought your device you have to have waranty!
Sent from my Z1
Click to expand...
Click to collapse
No flashing of files or rooting or whatever happened. Updated to 4.3 via SUS. That's all. That's why like I said I'm kinda upset as I didn't do anything other than upgrading the OS to 4.3 via SUS then this sudden death happened.
ermond012 said:
No flashing of files or rooting or whatever happened. Updated to 4.3 via SUS. That's all. That's why like I said I'm kinda upset as I didn't do anything other than upgrading the OS to 4.3 via SUS then this sudden death happened.
Click to expand...
Click to collapse
I know, I was referring to all others who had.
But what's wrong with your waranty then?
If you updated via official Sony apps and programs?
Sent from my Z1
funky0308 said:
I know, I was referring to all others who had.
But what's wrong with your waranty then?
If you updated via official Sony apps and programs?
Sent from my Z1
Click to expand...
Click to collapse
As per the man I talked to when I went into the store the warranty is voided when I updated my OS to 4.3. I can only use the service warranty if I don't do ANY modification of OS or whatever on the phone even if it's from PCC or SUS. Stupid policy.
ermond012 said:
As per the man I talked to when I went into the store the warranty is voided when I updated my OS to 4.3. I can only use the service warranty if I don't do ANY modification of OS or whatever on the phone even if it's from PCC or SUS. Stupid policy.
Click to expand...
Click to collapse
Dont tell em that u have upgraded the OS they wont figure it out because they need to change the whole mainboard ...

[Q] How to know if Z1 is fake or Original

hello,
I am looking to buy an Xperia Z1 from a guy and I want to know what are the differences between the fake and the original Z1.
How to know if it is not a fake ?
it is the 1st time I am going to get a sony Xperia Smartphone, is there any other thing that I should know ? concerning bootloader, etc ... (for example how to know if it is sim and bootloader unlocked or not) ? knowing that am gonna root and flash custom recovery.
thks
in my opinion you can tell by just touching it. I have never ever seen a fake z1, that aluminum is something that fakers don't want to spend on probably. Also, try dialing *#*#7378423#*#* it should bring up the service menu where you can see all the firmware and phone details as well as the option to test the sensors of the device. Also, IF YOU ARE BRAVE ENOUGH, bring a cup of water. Close all ports and SINK IT. should still work 100% after.
Never saw a Fake one and never heard about someone buy one as this kind of tech it cost to much to the fakers probably. So don't worry, the probability of buy fake Z1 are close to 0% but still the probability to buy a defective one. It will be good to test it in your hands first or if you buy on internet use Paypal and an Platform which work with them (eBay).

[Q] c6603 motherboard installed on c6602

Hi everyone,
My Xperia z c6602 has a motherboard problem and it seems like the only solution is changing the motherboard, I was thinking about buying the c6603 motherboard in case it would bring 4G LTE capabilities to my Xperia and if it's compatible. In case it isn't I'll just stick to the inicial plan of buying the c6602, I'm saying this because the price of both motherboards is pretty much the same, around 100 euros 130 dollars.
My question is: Will the c6603 mother-board work on my c6602?
Thanks,
UPDATE #1: In this post you can read the beginning of my nightmare http://forum.xda-developers.com/xperia-z/help/phone-starts-sounds-screen-remains-t2973399
psycho-punk said:
I think you should get the C6603 motherboard. There is no difference between the C6602 and C6603, except that the latter has LTE connectivity. This difference is in the radio which is on the mobo. The mobo is what makes your Z a C6602 or a C6603. Your phones mobo is now dead which needs to be replaced. Replacing it with a C6603 motherboard essentially makes your Z an LTE equipped C6603.
Click to expand...
Click to collapse
That's nice, but first I wanted to try one last thing before throwing away my current motherboard, I'm a noob so this might look like a stupid question. Could I try installing my TA back-up back to the Xperia and see if it fixes the motherboard? the problem is since the screen of my phone it'd be impossible to root it and restore the TA using the app, so Could I flash the TA.img file (that's inside the BackUp .zip) with Flastool? or would that just destroy even more my little piece of #$%^????
psycho-punk said:
I don't think restoring TA will be of any help. But I'm no expert. And you should try everything you can. I never even backed up my ZL's TA, so I don't exactly know how to restore it.
Click to expand...
Click to collapse
Months later and after purchasing the motherboard, I've installed it and it DOESNT work, unbelievable. The phone doesn't turn on, the led doesn't blink, the phone doesn't vibrate, so I expended 80 euros for nothing and I even paid import taxes which in Brasil are ridiculous. I honestly don't know what to do. Could the c6603 motherboard be incompatible with the rest of the phone (which is c6602)? Can anyone help me? Should I ask for a refund and throw away my xperia?

Bootloader unlockable after service

I had an issue with my Z3c where back of my phone unglued on a certain spot. Phone was under warranty so i sent it for repair.
They fixed the problem and by official Sony instrucions for repair centers they had to reflash my phone.
Surprisingly, my phone now says that bootloader is unlockable, and that there's no SIM lock limiting me to one provider.
Before it said that bootloader is not allowed to be unlocked and there were five SIM locks.
So my question is, can bootloader unlockability be changed by our precious developers?
If not, maybe we all should send our phones for repair.
lstic said:
I had an issue with my Z3c where back of my phone unglued on a certain spot. Phone was under warranty so i sent it for repair.
They fixed the problem and by official Sony instrucions for repair centers they had to reflash my phone.
Surprisingly, my phone now says that bootloader is unlockable, and that there's no SIM lock limiting me to one provider.
Before it said that bootloader is not allowed to be unlocked and there were five SIM locks.
So my question is, can bootloader unlockability be changed by our precious developers?
If not, maybe we all should send our phones for repair.
Click to expand...
Click to collapse
Hehe congrats then I guess they unintentionally repaid you with an additional feature for your issues.
I dont think it can be done, but prove me wrong. Just wanted to congratulate you .
Thanks!
But obviously there is a way to do it, but they're keeping it a secret.
Is the IMEI the same? Sounds more likely that they give you a new phone or replaced the system board.
LadFromWales85 said:
Is the IMEI the same? Sounds more likely that they give you a new phone or replaced the system board.
Click to expand...
Click to collapse
IMEI is the same, i double checked. As far as I can tell they replaced the screen (or digitizer), and the phone frame (scratches that it had are now gone). Repair documentation says that they replaced the touch unit and flashed the software.
Back is still scratched and in state as before I gave it for repair, but now it's not loose (that was the reason I gave it for repair).
No doubt that these values are stored in the TA and that a certain file could be flashed to change BL unlock-ability and remove simlock, we just don't have insight into what exactly to change. Now if you happen to have a TA backup from before the repair that could be compared to a post-repair version and might lead to the byte offsets of these flags within the TA.
Unfortunately I don't. At the time i sent it for repair the method for rooting with locked BL was not yet developed so I didn't even think about it.
But maybe some users could be guided by my case and do it before sending a phone for repair. In Croatia, there's only one place where Sony phones are sent and repaired under warranty, so the chances are great that it would happen to them too.
Have happened to my friend too but not on a Z3 Compact, but on a Original Xperia Z. He sent the phone in for repair and they replaced the camera, and they also unlocked both the simlock and bootloader restriction.
I believe they unlock the stuff by accident during their testing procedure, by using testpoints on the main board on the phone. So I don't think it is related to swaps of the actual board, but related to their diagnostics software.
is this what you mean?
my phone shows this...
jamies22 said:
is this what you mean?
my phone shows this...
Click to expand...
Click to collapse
Yes, if it says no then you can't unlock bootloader and flash custom kernels and therefore Cyanogen roms.
You can't change from yes to no or other way around by yourself, but obviously it's possible in Sony repair centers.
I sent my phone to agram service shop because of broken screen. They replaced it, front digitizer, side housing, and also back panel, but my bootloader is still locked.
jamies22 said:
is this what you mean?
my phone shows this...
Click to expand...
Click to collapse
if your device a D5833 or D5803?
lstic said:
Yes, if it says no then you can't unlock bootloader and flash custom kernels and therefore Cyanogen roms.
You can't change from yes to no or other way around by yourself, but obviously it's possible in Sony repair centers.
Click to expand...
Click to collapse
A guy with xperia U (or something similar from that class) posted that with emails to the provider (and from them to Sony) you can get info how to make the bootloader to be unlockable. I also think it can be done and now I'm going to find out who works in the Sony service in my country and become friends with them just for that reason.
jamies22 said:
is this what you mean?
my phone shows this...
Click to expand...
Click to collapse
How did you access that screen? Is it under the settings menu?
PuffDaddy_d said:
How did you access that screen? Is it under the settings menu?
Click to expand...
Click to collapse
In the dialer type *#*#7378423#*#* or to remember it in your head *#*#service#*#*
vikingsail said:
if your device a D5833 or D5803?
Click to expand...
Click to collapse
Can you unlock D5833 BL? Cause My Z3c is D5833 and it can't be unlocked. :crying:
android167 said:
I sent my phone to agram service shop because of broken screen. They replaced it, front digitizer, side housing, and also back panel, but my bootloader is still locked.
Click to expand...
Click to collapse
Did they flash your software too?
I guess they had to unlock the BL for installing new hw driver's of the new screen\touchpad. Maybe the denied status can't be recovered once opened?
chesterr said:
Can you unlock D5833 BL? Cause My Z3c is D5833 and it can't be unlocked. :crying:
Click to expand...
Click to collapse
sorry i never tried this unlocking hack. I dont want to mess with my IMEI so... I hope you good luck.
My phone has replaced back glass, and now it says "Bootloader Unlock Allowed: Yes"
What does this change for me?

[Q] Broken headphone jack, warranty repairment

Hej guys, I'm the owner of 2 months old Z3C, but I've noticed toady that my headphone jack is kindly broken and stops music at any movement
Problem is that, I bought this machine having all necessary document, but I unlocked the bootloader from Sony website.
Now I have custom recovery and original stock ROM
Will they repair me it on warranty ? Or they write my IMEI number on blacklist forever?
lamale78 said:
Hej guys, I'm the owner of 2 months old Z3C, but I've noticed toady that my headphone jack is kindly broken and stops music at any movement
Problem is that, when I bought this machine having all necessary document, but I unlocked the bootloader from Sony website.
Now I have custom recovery and original stock ROM
Will they repair me it on warranty ? Or they write my IMEI number on blacklist forever?
Click to expand...
Click to collapse
Chances are very big that they will refuse to repair your device.
I'm in the same boat as you, but I can repair the phone myself.
Dsteppa said:
Chances are very big that they will refuse to repair your device.
I'm in the same boat as you, but I can repair the phone myself.
Click to expand...
Click to collapse
any reason is fine to refuse free repairment, even if it has nothing in common with software,
Sony's policy?
lamale78 said:
any reason is fine to refuse free repairment, even if it has nothing in common with software,
Sony's policy?
Click to expand...
Click to collapse
Well, before you unlocked your BL you saw many warnings that it was against the TOS, so they have a valid reason to refuse it. Even if your problem isn't software related.
try contacting the store you bought it at, not sony themselves.
Even if they write your IMEI on some kind of Blacklist its no proof that you actually went ahead and unlocked it.
Of course if you did not save your DRM keys then they can just check.
Sine you live in Europe you are still covered since the headphone jack has nothing to do with the software changes made whatsoever. And inside EU its legal to root and unlock. If any damage is done that way they have to prove it.
Also your phone is too new , I think they will repair it. As long as you did not damage the headphone jack yourself.

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