Problems after official 5.1 update - what now? - Moto X Q&A

Hi there
About a week ago I received the notification that there's an update available for my moto x. I charged it to the max and then ran the update. However, it seems like it didn't update properly because there are several annoying things happening with my phone ever since.
- Ambient display not deactivate-able - it'll keep showing up.
- no gestures working except for "twist for Quick Capture"
- moto x display function is not working properly (no message-preview on the standby-screen when holding a finger onto the message icon - just black & yes, the option is activated)
- phone gets unusually warm frequently
- phone doesn't run smoothly anymore
- phone feels as if I had a fake "lollipop-like launcher" running on top of a kitkat phone which causes all these things.
I contacted motorola support which was unable to help me beyond the help for imbeciles (have you tried activating the moto display option/waiving option, factory-reset, etc), they reached out to me via twitter after a complaint on it and I shot this video for them, showing how dysfunctional my phone is.: **edit** new user here, cannot link to the vid
Initially, the moto support did not even watch the video - lol.
The factory reset via the phone's settings did work - it deleted everything (data, pics, etc) but it did not solve any of the mentioned problems above. In fact, it feels even worse. Now I am kind of at my wits' end.
I uploaded a screen capture onto imgur here : *edit* (attached)
I am afraid I will have to flash a rom manually but am afraid to F it up and brick my beloved moto :S which is why I am reaching out to you guys here at XDA. Thank you for reading this post and taking your time to help.
best

There's only one gesture right?
dan_online said:
Hi there
About a week ago I received the notification that there's an update available for my moto x. I charged it to the max and then ran the update. However, it seems like it didn't update properly because there are several annoying things happening with my phone ever since.
- Ambient display not deactivate-able - it'll keep showing up.
- no gestures working except for "twist for Quick Capture"
- moto x display function is not working properly (no message-preview on the standby-screen when holding a finger onto the message icon - just black & yes, the option is activated)
- phone gets unusually warm frequently
- phone doesn't run smoothly anymore
- phone feels as if I had a fake "lollipop-like launcher" running on top of a kitkat phone which causes all these things.
I contacted motorola support which was unable to help me beyond the help for imbeciles (have you tried activating the moto display option/waiving option, factory-reset, etc), they reached out to me via twitter after a complaint on it and I shot this video for them, showing how dysfunctional my phone is.: **edit** new user here, cannot link to the vid
Initially, the moto support did not even watch the video - lol.
The factory reset via the phone's settings did work - it deleted everything (data, pics, etc) but it did not solve any of the mentioned problems above. In fact, it feels even worse. Now I am kind of at my wits' end.
I uploaded a screen capture onto imgur here : *edit* (attached)
I am afraid I will have to flash a rom manually but am afraid to F it up and brick my beloved moto :S which is why I am reaching out to you guys here at XDA. Thank you for reading this post and taking your time to help.
best
Click to expand...
Click to collapse
Are there more gestures?
Flick to Capture and
flick to switch between front and back cameras (from 5.1)
are the 2 gestures i know....
for Notifications in Display
check whether "Hide Notification Details" remains unchecked.
Ambient Display I havent tried...
No idea about other issues...

nijom said:
Are there more gestures?
Flick to Capture and
flick to switch between front and back cameras (from 5.1)
are the 2 gestures i know....
for Notifications in Display
check whether "Hide Notification Details" remains unchecked.
Ambient Display I havent tried...
No idea about other issues...
Click to expand...
Click to collapse
i am not sure but i think its because you are in factory mode. power down your phone. and select normal power up. Hope it helps

miju12 said:
i am not sure but i think its because you are in factory mode. power down your phone. and select normal power up. Hope it helps
Click to expand...
Click to collapse
was that meant for me?

nijom said:
was that meant for me?
Click to expand...
Click to collapse
Sorry. It was for OP. my bad

Related

Xperia X Performance (F8132) Accelerometer failure & Screen Auto-rotate irresponsive

Xperia X Performance (F8132) Accelerometer failure & Screen Auto-rotate irresponsive
Hi All,
I got an issue bothering me since I bought Xperia X Perfomance (F8132) Mid June.
The auto rotate function failed after a while but everything goes fine after reboot.
When it fails, I use "Xperia Service Menu" -> "Service Tests" -> "Accelerometer",
then all X,Y,Z are zero and the ball just sticks and freezes at mid.
I bought from Taiwan and I can find 15 more people having the same symptom with me on 2 forums
( http://mobile01.com and http://gamer.com.tw ).
Hence I don't think it's only me and it's a common issue or common yield problem for Xperia X Perfomance.
I post here because I'd like to find more people with the same issue and raise the attention of SONY in order to find the root cause (i guess it's either over-heat causes this or accelerometer yield issue) and give a patch.
Now I'm using a APP "Rotation Control" to workaround this, but all photos cannot records correct orientation data and no auto-rotate is kinda inconvenient.
For a flag-ship and high-priced cellphone for SONY this year, it is very disappointing to me. :crying:
Version: 35.0.A.1.227 and 35.0.A.1.238 both occur
huangjs said:
Hi All,
I got an issue bothering me since I bought Xperia X Perfomance (F8132) Mid June.
The auto rotate function failed after a while but everything goes fine after reboot.
When it fails, I use "Xperia Service Menu" -> "Service Tests" -> "Accelerometer",
then all X,Y,Z are zero and the ball just sticks and freezes at mid.
I bought from Taiwan and I can find 15 more people having the same symptom with me on 2 forums
( http://mobile01.com and http://gamer.com.tw ).
Hence I don't think it's only me and it's a common issue or common yield problem for Xperia X Perfomance.
I post here because I'd like to find more people with the same issue and raise the attention of SONY in order to find the root cause (i guess it's either over-heat causes this or accelerometer yield issue) and give a patch.
Now I'm using a APP "Rotation Control" to workaround this, but all photos cannot records correct orientation data and no auto-rotate is kinda inconvenient.
For a flag-ship and high-priced cellphone for SONY this year, it is very disappointing to me. :crying:
Version: 35.0.A.1.227 and 35.0.A.1.238 both occur
Click to expand...
Click to collapse
I also have that problem. No more auto-rotation after a while (1-2 days) . Only a reboot fixes that
DiLeon said:
I also have that problem. No more auto-rotation after a while (1-2 days) . Only a reboot fixes that
Click to expand...
Click to collapse
Thank you for letting us know.
It shows it's not a regional FW issue but a global HW or FW one.
I wonder if SONY knowing this. If not, we need to address this and push SONY to work it around.
And if it is not workaroundable, SONY will have a big problem.
I have the same issue on my Xperia X (F5121) bought in Sweden. Haven't checked the accelerometer but the behaviour is the same and reboot is only fix.
I have not had any problems with auto rotation, my accelerometer works fine but my touch screen is messed up
Sent from my F8131 using XDA-Developers mobile app
HellRoot said:
I have not had any problems with auto rotation, my accelerometer works fine but my touch screen is messed up
Click to expand...
Click to collapse
Same
HellRoot said:
I have not had any problems with auto rotation, my accelerometer works fine but my touch screen is messed up
Click to expand...
Click to collapse
Can you specify "messed up"? I've had issues with the touch screen also, mostly that it registers a tap while I'm scrolling resulting in involuntary tapping on links. Also it often takes a while to start scrolling, as if the screen has a hard time recognising the swipe.
I have the same problem. The accelerometer stop working 15 minutes after reboot.
Help me verify if is caused by a third party app or not.
Use your phone in safe mode for a while.
I'm from Hong Kong, the accelerometer and its auto-rotation of my x performance has the same problem that it won't work until i reboot my phone.
I dont think that is caused by a app crashing when the problems occuring in all around the world.
The issue didnt come to me when I was not yet update to 35.0.A.1.282. Please notice this problem SONY. It seriously affected the satisfaction from user of the phone from your brand.
There is a topic on the Sony support forum - see here: http://talk.sonymobile.com/t5/Xperia-X-Performance/Accelerometer-stops-working/m-p/1158490#U1158490
At least they are aware of the problem. As soon as it happens again on my phone, I will send them my logs. I will report any development...
It seems that I uninstall the AR effects in my phone and reboot, it works again
Rotation fails
Hello guys,
I have the same problem. Yesterday it worked fine, but today, the auto rotate don't work. Very disappointing. Only a reboot can help but not every time.
Sony has to do something with it.
Gyroscope/Auto-Rotation Issue
Hey everyone,
I'm also having this same issue, but only since the most recent update from late September. When trying to make a pic display as fullscreen by rotating the phone, nothing happens, unless I reboot the phone. Then within day or two, it starts happening again. When I go to camera it loads up and STAYS in landscape mode, no matter what I do, even closing it out and clearing out the cache & force stopping it then reactivating it. It seems like a software issue that Sony needs to address PRONTO!
It appears another thread here on XDA is dealing with the same issue. I tried shenlong85's idea and it seems to have fixed the issue, but I need another day or so to make sure. If you don't hear from me by Sunday (10/23), assume it's been fixed. Hopefully the Nougat update we're all about to get any day now will permanently fix it!
The memory uninstall updates only prolong the issues. Seems like the firmware issue earlier on.
Nougat... When are u coming?
shenlong85 said:
The memory uninstall updates only prolong the issues. Seems like the firmware issue earlier on.
Nougat... When are u coming?
Click to expand...
Click to collapse
Well, we'll see. I am giving my XP 'til Sunday........if no more auto-rotate issues by then, then I will consider your idea to be gold. lol Of course, once we get Nougat, I'm hoping it will ensure that the issue never comes back period. As of this time, the issue has NOT returned.
I bought my Xperia X Performance from Kogan who sells imports in Australia from Asia and I have the exact same issues with my orientation and touchscreen. However my jumpy touchscreen only seems to occur while charging.
RockStar2005 said:
Hey everyone,
I'm also having this same issue, but only since the most recent update from late September. When trying to make a pic display as fullscreen by rotating the phone, nothing happens, unless I reboot the phone. Then within day or two, it starts happening again. When I go to camera it loads up and STAYS in landscape mode, no matter what I do, even closing it out and clearing out the cache & force stopping it then reactivating it. It seems like a software issue that Sony needs to address PRONTO!
It appears another thread here on XDA is dealing with the same issue. I tried shenlong85's idea and it seems to have fixed the issue, but I need another day or so to make sure. If you don't hear from me by Sunday (10/23), assume it's been fixed. Hopefully the Nougat update we're all about to get any day now will permanently fix it!
Click to expand...
Click to collapse
I tried shenlong85's idea, but less than 24 hours after trying it, I switched my phone from Portrait to Landscape to view a 16:9 widescreen pic I had in my Album, and it WOULD not auto-rotate the pic. So unfortunately this "trick" doesn't work either.
Just have to hope Sony includes a fix with the Nougat update we're about to get any day now from them.
I'm noticing now too that once the Auto-Rotate function stops working, so does Smart Call Handling. Have to swipe screen once again to take calls. Hurry up Nougat!! lol
I'm having the same issue and the only help I'm getting from Sony support is to factory reset my device :\ I'm hoping Nougat makes it's way to our devices soon. I really like this phone and this is a pretty big issue to have.
SpencerElliott said:
I'm having the same issue and the only help I'm getting from Sony support is to factory reset my device :\ I'm hoping Nougat makes it's way to our devices soon. I really like this phone and this is a pretty big issue to have.
Click to expand...
Click to collapse
I agree Spencer. And yes Sony Mobile told me the same thing. I'll do a repair (which yes, includes a factory reset) only IF Nougat doesn't fix it. They say we're getting it "in or close to October", so I'm guessing it's gotta be coming any day now. Hopefully they include a fix with Nougat though and I don't have to do that. Getting tired of this BS with Sony. My Z3 had an issue where if I turned on Stamina Mode, it would 1) mess with my MMS (group/pic/video) text messages.........you don't know how many times I had to ask ppl to resend those to me and how much that sucked lol 2) Cause a "random" battery drain. Only fix was a factory reset. I FINALLY got wise and realized it was SM and kept it off. Found a great app called 360 Hibernation Master that did what SM was supposed to do but better, MINUS the buggy BS. But OF COURSE it doesn't work on any X series phone (at least not my XP), so I'm stuck with SM now. At least Sony Mobile FINALLY fixed that bug with SM so that's not an issue anymore. lol
It is a big issue, and it makes me not want to keep buying their phones.

Issues encountered so far

Hi,
I am seriously considering returning this. Its so nearly great but my unit is suffering from the following:
1. Stuck on Android 8 and Feb update. See seperate thread.
2. Touch screen touch sensitivity has some real issues. Scrolling around will occasionally "jump" or reverse direction briefly. I see this a lot on cheaper Android devices.
3. The default notification sound is a ringtone that goes on for 20 seconds approx. I have to change this for every type of notification for every app.. Its maddening.
4. Camera is... meh. Good for the price, but a long way off the top tier.
5. Auto brightness isnt good. Changes too fast, too often. Its all over the place.
UPDATE! 6. Developer Options seem totally broken. Settings dont persist or they do and the UI doesn't remember selections. What a mess.
NOTE - there are lots of positives, but these are well covered elsewhere.
All in all... this feels like any other cheap-ish Android phone. Needs updates, and dont kid yourself that this is the bargain of the century. Its good value, but its clear where compromises have been made.
Lot of bluetooth issues with 8.1. Sound is lagging when paired to my Sony WH-1000XM2. Other devices might loose connection after a while and needing to be re-paired.
RealEvil said:
2. Touch screen touch sensitivity has some real issues. Scrolling around will occasionally "jump" or reverse direction briefly. I see this a lot on cheaper Android devices.
3. The default notification sound is a ringtone that goes on for 20 seconds approx. I have to change this for every type of notification for every app.. Its maddening.
Click to expand...
Click to collapse
2. Is the touchscreen a software issue?
3. Surely there has to be a better way of dealing with this notification ringtone? - Anyone got any ideas?
VonCrisp said:
3. Surely there has to be a better way of dealing with this notification ringtone? - Anyone got any ideas?
Click to expand...
Click to collapse
For 3, I may have solved this myself - there is a default notification sound option which can be changed from the 20 (approx) seconds ringtone. I changed this and still got 1 of the long notifications, but the rest were normal.
As for 2), hopefully this is a software issue. The touch panel has a firmware version which is why I am so keen to get the 8.1 update (as it *may* have a newer version?) as mine is stuck on older software.
I have problems over several apps:
- Instagram no sound in stories
- Snapchat video quality is very very poor and pixilated
- Camera Zoom in Instagram, Snapchat and Whatsapp sometimes works and sometimes not.
- Stock Camera app, sometimes there are glitches when the camera is switching from wide to tele in lowlight.
- Playstore and Recent apps window sometimes lags
Anyone else experiencing those bugs?
zFr3eak said:
I have problems over several apps:
- Instagram no sound in stories
- Snapchat video quality is very very poor and pixilated
- Camera Zoom in Instagram, Snapchat and Whatsapp sometimes works and sometimes not.
- Stock Camera app, sometimes there are glitches when the camera is switching from wide to tele in lowlight.
- Playstore and Recent apps window sometimes lags
Anyone else experiencing those bugs?
Click to expand...
Click to collapse
I just checked your first 3 issues, I don't have any of them. I didn't notice any glitches with the camera either yet, but I haven't tested it that much. Only thing is the lag when switching between recent apps, Playstore works fine though. Maybe try and clear the cache of the apps you have problems with? Or maybe you didn't update them?
chris_dis said:
I just checked your first 3 issues, I don't have any of them. I didn't notice any glitches with the camera either yet, but I haven't tested it that much. Only thing is the lag when switching between recent apps, Playstore works fine though. Maybe try and clear the cache of the apps you have problems with? Or maybe you didn't update them?
Click to expand...
Click to collapse
i just found out that my instagram audio is not working when i have my phone in vibration mode instead of ringing mode, although media volume is on max.
As soon as i change into ringing mode the sound in my instastories is working! Should be a software bug, but not sure if from instagram or nokia.
EDIT: are you able to do a smooth zooming in snapchat or only "1 step"? Because after reinstalling the app i was able to fully zoom in, exactly how i am used to it. Afterwards i started the stock camera app tapped the x2 button to zoom in. Then when i went back to snapchat i was only able to zoom "1 step" like i would press the x2 button in the camera app, instead of a continuous zoom.
My volume key temporary disabled after use instagram or some local apps. Uninstall TalkBack help me this. You guys who had trouble with sound should try.
I can agree to some of these issues.
The most annoying by far is the auto brightness. Sometimes when I unlock the phone it turns the brightness all the way down, even when I'm outside. Makes the screen all but unreadable. More interesting is that it makes the adjustment even though the auto-adjustment is turned off.
The bluetooth sound is choppy sometimes.
No complaints on the screen or the camera from me.
logon21 said:
My volume key temporary disabled after use instagram or some local apps. Uninstall TalkBack help me this. You guys who had trouble with sound should try.
Click to expand...
Click to collapse
Infact uninstalling talkback and a few other useless apps solved my instagram problem with no audio in the stories! Thanks for that hint. :good:
Spionas said:
I can agree to some of these issues.
The most annoying by far is the auto brightness. Sometimes when I unlock the phone it turns the brightness all the way down, even when I'm outside. Makes the screen all but unreadable. More interesting is that it makes the adjustment even though the auto-adjustment is turned off.
The bluetooth sound is choppy sometimes.
No complaints on the screen or the camera from me.
Click to expand...
Click to collapse
yeah, the auto brightness does not work as good as it should. Just had a 2 hours call with a bluetooth headset and everything was just fine! Maybe you could try a different protocol in the developer settings for bluetooth codec?
Hey everyone !
I received my N7P a few days ago and i noticed that everytime i record a video, this message pops up : "OZO audio is deactivated".
I live in France and this the European model.
Do you have the same problem ?
I noticed that they also removed the face unlock. Any news on that ?
Thanks for the support guys ! :good:
OC-Freak said:
Lot of bluetooth issues with 8.1. Sound is lagging when paired to my Sony . Other devices might loose connection after a while and needing to be re-paired.
Click to expand...
Click to collapse
Hey, I am curious about how the WH-1000XM2 sounds in nokia 7 plus. Is it better or worse than your other devices except for the lag?
I'm in the UK, just the received the phone and am also stuck with the 8.0 + Feb security patch. It's saying I'm up to date.
Also, is anyone else's system storage taking up 14GB? Should it be that big? It's already using 22% before I've even installed an app. Tried a factory reset and same thing.
Nocturnalizer said:
I'm in the UK, just the received the phone and am also stuck with the 8.0 + Feb security patch. It's saying I'm up to date.
Also, is anyone else's system storage taking up 14GB? Should it be that big? It's already using 22% before I've even installed an app. Tried a factory reset and same thing.
Click to expand...
Click to collapse
Same here with the system storage - 13 GB.
GREGDL08 said:
Hey everyone !
I received my N7P a few days ago and i noticed that everytime i record a video, this message pops up : "OZO audio is deactivated".
I live in France and this the European model.
Do you have the same problem ?
I noticed that they also removed the face unlock. Any news on that ?
Thanks for the support guys ! :good:
Click to expand...
Click to collapse
Face unlock = trusted face?
You can find trusted face in Settings>Security & location>smart lock>trusted face
trveller72 said:
Face unlock = trusted face?
You can find trusted face in Settings>Security & location>smart lock>trusted face
Click to expand...
Click to collapse
I don't have that. Sure you didn't misread "trusted place"?
emperor8696 said:
Hey, I am curious about how the WH-1000XM2 sounds in nokia 7 plus. Is it better or worse than your other devices except for the lag?
Click to expand...
Click to collapse
It is on par with my other phones as far as I can tell. Then again I'm not too picky on sound quality.
corpsus said:
I don't have that. Sure you didn't misread "trusted place"?
Click to expand...
Click to collapse
Nope, but I am still on 8.0. May be different on 8.1?
trveller72 said:
Nope, but I am still on 8.0. May be different on 8.1?
Click to expand...
Click to collapse
8.1 here. Not there anymore.
Anyone know how to turn off 'vibration' when you unlock with fingerprint scanner?
Thanks

Camera issue on Stock

Stock, unrooted, newly purchased Moto G5S Plus. I'm having an issue with the camera. It seems to not want to focus (or un-blur) 90% of the time. The other 10% (during which I have no idea what sort of magic I've done) it takes wonderful photos. I've tried third-party apps, clearing the cache in recovery, and Safe Mode. I'm upset and Motorola doesn't seem to want to help me. I'm just outside the return period (thanks for that, Motorola!) and am wondering what the community here thinks? I can always try to root and install a custom ROM but I don't know if that will help.
Hey so I've discovered if I tap my knuckles against the back of my phone either on or near the rear camera the picture immediately clears. The issue keeps happening and the tapping trick keeps working -- the tapping trick does not result in the picture going blurry again so I'm guessing it's an issue with software and not hardware. Just wanted to throw this out there in case someone else was having the same problem.
Motorola did tell me to send the phone back, but this was before I tried tapping it. I really don't want a used phone (this is my first new phone in like forever) so I'm tempted to just keep it as-is and hope the tapping keeps working.
Picture processing is terrible on this phone...
And it doesn't seem this phone is having good camera sensors..
Pictures come out blurry most of the times...
Anyways you can always try gcam after flashing a 64bit rom...
strangelady said:
Hey so I've discovered if I tap my knuckles against the back of my phone either on or near the rear camera the picture immediately clears. The issue keeps happening and the tapping trick keeps working -- the tapping trick does not result in the picture going blurry again so I'm guessing it's an issue with software and not hardware. Just wanted to throw this out there in case someone else was having the same problem.
Motorola did tell me to send the phone back, but this was before I tried tapping it. I really don't want a used phone (this is my first new phone in like forever) so I'm tempted to just keep it as-is and hope the tapping keeps working.
Click to expand...
Click to collapse
Tapping on the phone causing proper focus would indicate a hardware problem. You should return under warranty.

COR-L29 8.2.0. 131 - Weird touchscreen behavior - Please Advice

Hey everyone,
I recently bought my new Honor Play.
First night I noticed something but didn't have time to investigate it any further.
When my device is laying on the table or bed I can't fully control the screen (top and bottom).
For example:
I want to bring my notification/settings area down and its not reacting (using cut-out, tried full bar ... same result).
Neither is the navigation button (using 1 but tried it with 3 ... same result).
The weird part is that it's happening only if the device is laying directly on something (table/bed/box/etc.).
I assumed that it could be something with gyroscope, but when the phone is horizontal in hands (tested with compass gyroscope 0°) everything is fine.
Ok i guessed it could be a few things, so here is the list of what I already tried:
fingerprint scrolldown notification X
smart & automatic rotation X
unwanted pocket call accept X
different notification bar settings X
different navigation bar settings X
different themes (original x usermade) X
different screen settings (FHD+/ HD+; small/medium/big text and view mode)
-
everything with/without protective case (product ID : 51992528)
I noticed it the first night (sunday) and since then i received two or three updates and it's still the same. Now I'm a bit worried it can be a HW thing.
OR
Could it be from a protective glass ? On second thought I dont think it is when its OK when not laying on smthing...
Thanks everyone for advice!
Have you removed the screen protector to verify that? I would advise you reset the phone after that. Don't forget to backup your data.
Is it one of those glove mode or pocket mode things?
pja1985430 said:
Have you removed the screen protector to verify that?
Click to expand...
Click to collapse
No I did not. I will when I buy a new one.
pja1985430 said:
I would advise you reset the phone after that. Don't forget to backup your data.
Click to expand...
Click to collapse
I'll try.
_a! said:
Is it one of those glove mode or pocket mode things?
Click to expand...
Click to collapse
Tried both. No effect.
Anybody with Honor Play who can try it?
I'm wondering if it's just me.
Sounds like a poor grounding of the display digitalizer. I’m afraid it’s a hardware defect. Mine has no problem detecting fingers when it’s on a table.
ByoBcz said:
Anybody with Honor Play who can try it?
I'm wondering if it's just me.
Click to expand...
Click to collapse
I can't reproduce your problem with my Honor Play. It's in a case, no screen protector though. It acts exactly the same whether it's lying down on a table or I'm holding it.
I have the same thing, bought a 15€ screen protector so I ain't peeling this off..
Gotta take a look from the settings. Will update on it soon.
Me too I am having this weird touch behavior and I don't know whether it's a hardware issue or a software one

Flickering dot under display in notification area

Hi all,
Been quite a few years since I posted anything here!
I have just received my pixel 5 and have noticed that dead center of the notification tray when in portrait, there is a flickering dot, especially in low light it flickers white or if not flickering leaves a faint grey dot over whatever is on the screen (stays in the same place even if I rotate the phone or watch a video)
If I reboot I can't see it for a minute or so until it then appears.
Factory reset doesn't solve it.
Has anyone else noticed this? I'm thinking it might be the ambient light sensor under the display but it is really irritating, possibly mine is faulty?
Cheers!
It's the underscreen proximity sensor.
I get that it is the proximity sensor but, It is flashing constantly - I spoke to google and they said that it should only show when in a call - it is flashing even while watching YouTube - does anyone else get this same behaviour?
Not showing on mine
I have it constantly when KinScreen is running, I saw someone having it with cpuz
I hadn't noticed until I saw this thread. I did wonder where the proximity sensor was. It's only visible when on a phone call for me.
Is the light sensor under the screen also? You can usually see that on a lot of devices when you tilt the screen slightly.
Joshhudsy said:
I get that it is the proximity sensor but, It is flashing constantly - I spoke to google and they said that it should only show when in a call - it is flashing even while watching YouTube - does anyone else get this same behaviour?
Click to expand...
Click to collapse
Mine only shows when on a call
You probably have some apps using it. Possibly something like Tasker that happened to have proximity sensor based profiles configured, etc.
Mine went mental during Google Play downloading all my apps on initial phone setup. Then it went out and I've not seen it since.
Joshhudsy said:
I get that it is the proximity sensor but, It is flashing constantly - I spoke to google and they said that it should only show when in a call - it is flashing even while watching YouTube - does anyone else get this same behaviour?
Click to expand...
Click to collapse
It's a software bug. I read about it on reddit and twitter yesterday. Did you move your data from your old phone using the cable?
To fix it you should factory reset, then migrate your old data using WiFi, not cable, don't restore or restore your apps manually (at least until you make sure it's fixed).
If that still doesn't work, check if you have an app called HomeAssistant (HASSIO) installed. There's one report of that causing it. To fix that you need to disable the proximity sensor on the assistant app itself.
Sources: here, here, and here.
I got the same Problem after installing notifybuddy. There must be some Bug where the sensor gets started the moment an overlay is shown. I can reproduce the Bug over and over again. Install notifybuddy and Start the App give all permissions and than Pull down notificationscenter (its an overlay). To solve the Problem, uninstall notification Apps That are using overlays.
Mine is working fine. Only during a call or listening to voice messages.
akpe said:
It's a software bug. I read about it on reddit and twitter yesterday. Did you move your data from your old phone using the cable?
To fix it you should factory reset, then migrate your old data using WiFi, not cable, don't restore or restore your apps manually (at least until you make sure it's fixed).
If that still doesn't work, check if you have an app called HomeAssistant (HASSIO) installed. There's one report of that causing it. To fix that you need to disable the proximity sensor on the assistant app itself.
Sources: here, here, and here.
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Hit the nail on the head there!
It was the Home assistant app causing it (even though it had installed after restoring from my backup, I had never opened it yet since having this phone). Uninstalled home assistant and it has stopped flashing!
Thanks so much for the replies all!
Have this issue on my one too...which is the home assistant app? Deleted the "Home" but that doesn't seem to have solved the problem.
Anwar902 said:
Have this issue on my one too...which is the home assistant app? Deleted the "Home" but that doesn't seem to have solved the problem.
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Go to the gestures options (don't know exactly where the specific one is located, it could also be at the Digital Wellbeing settings) and disable the Flip to Shh one. See if that helps.
Στάλθηκε από το Mi A2 μου χρησιμοποιώντας Tapatalk
Anwar902 said:
Have this issue on my one too...which is the home assistant app? Deleted the "Home" but that doesn't seem to have solved the problem.
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The Home assistant is a 3rd party home automation app that I had previously installed - if you don't use it, I'd check for any other apps you have installed for something that might be using the proximity sensor.
Couldn't find that was causing the issue. After a restart it would be fine but once unlocked and apps started loading it would go crazy. Went through all my apps but couldn't find the cause so just reset my phone. Hopefully it doesn't show up again.
Seems to.be software issue so hopefully google will do something about it
Joshhudsy said:
The Home assistant is a 3rd party home automation app that I had previously installed - if you don't use it, I'd check for any other apps you have installed for something that might be using the proximity sensor.
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It really shouldn't matter if something is using the proximity sensor. It shouldn't ever be visible.
jimv1983 said:
It really shouldn't matter if something is using the proximity sensor. It shouldn't ever be visible.
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That's incorrect. A quick Google search for "S20 proximity sensor blinking" will yield results that show otherwise. Maybe go to YouTube instead as there's quite a few videos there on it. The Samsung subreddit has an influx of posts, it seems, for almost every device they've released over the past couple of years because folks aren't used to seeing it. It's visible under the display on my S20 Ultra and I had it on my S10 plus also.
Now of course there's bugs where it's blinking on the Pixel 5 when it shouldn't, but is it supposed to be visible when an app is using it legitimately? Yes.
Edit: It just dawned on me that YouTube vids wouldn't be the best example of this because they use cameras to video the proximity detector. Everything else stands though. Google searches and Samsung subreddits are ripe with examples though.
MasterBelch said:
That's incorrect. A quick Google search for "S20 proximity sensor blinking" will yield results that show otherwise. Maybe go to YouTube instead as there's quite a few videos there on it. The Samsung subreddit has an influx of posts, it seems, for almost every device they've released over the past couple of years because folks aren't used to seeing it. It's visible under the display on my S20 Ultra and I had it on my S10 plus also.
Now of course there's bugs where it's blinking on the Pixel 5 when it shouldn't, but is it supposed to be visible when an app is using it legitimately? Yes.
Edit: It just dawned on me that YouTube vids wouldn't be the best example of this because they use cameras to video the proximity detector. Everything else stands though. Google searches and Samsung subreddits are ripe with examples though.
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Click to collapse
If what you are saying is true then why can't you see the sensor flashing on any phone when in a phone call or when the "Flip To Shhh" feature is enabled with just your eyes?
And if that is true about the Pixel 5 then there will be no way to use the "Flip To Shhh" feature without always seeing the sensor flashing which I can do with my Pixel 2 XL.
Here is a video of my Pixel 2 XL taken with the camera on my tablet. You can see that the tablet picks up the flickering sensor when "Flip To Shhh" but the sensor goes off when I turn the feature off. That's because the feature uses the proximity sensor to work. However, the flickering is ONLY picked up by the camera on my other device. I can't see it with just my eyes looking at the phone even though the sensor is active.
https://streamable.com/z30mgx

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