Comcast and nexus 6 - Nexus 6 Q&A, Help & Troubleshooting

Any updates on the WiFi issue? i have Comcast and i don't get internet when i connect to the WiFi. I have a nexus 5 and 7, both works on WiFi. Whats going on with the Nexus 6??

colomob said:
Any updates on the WiFi issue? i have Comcast and i don't get internet when i connect to the WiFi. I have a nexus 5 and 7, both works on WiFi. Whats going on with the Nexus 6??
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I just spent two weeks at my brother's house who has Comcast. Never had a problem at all using his Wi-Fi for Internet.

colomob said:
Any updates on the WiFi issue? i have Comcast and i don't get internet when i connect to the WiFi. I have a nexus 5 and 7, both works on WiFi. Whats going on with the Nexus 6??
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I also have Comcast. No WiFi issues with my Nexus 6, or any other devices.

Hey there... I am actually a field technician for Comcast maybe I can help. What exactly are you having for issues... can you see the network, is it the default password with default network name??? Let me know and I can do what I can to help you. Also what device do you have an XB2 or an XB3 wireless gateway?

That's weird. At my mother's I also have some issues with the WiFi at times where I just won't get a connection. I keep having to turn the WiFi on the nexus on and off. Luckily the lte coverage in the area is top notch

Just yesterday subscribed to Comcast/xfinity, logged my Nexus 6 into it, got full strength signal showing on the phone, and HUGE latency-to-zero performance. This is the first and only time I've ever seen little to no WiFi performance, yet WITH a very strong signal. I wonder if this has something to do with xfinity WiFi and that business where they share your bandwidth with other members who are nearby and wanting to use WiFi?
My wife's iPhone works fine with it...
-Peter

I have this same issue with my Nexus 6. I can connect to the WiFi fine, but web connections never seem to complete. The progress bar in chrome gets to about 10% and just sticks there. Apps attempting to download data just time out.
I am running the latest stable released build of Marshmallow.

I do not have this issue on my n6 with xfinity internet. I do not use their leased modem/router so do not share the Internet but doubt that is the issue.
However, the WiFi is not always 100% stable (notice in clash of clans when a short disconnect is a big deal). I rarely get sporadic disconnects in that game but streaming video, etc. never causes an issue. I am using the latest Pure Nexus build lately and seems to have helped (maybe placebo).
Edit: I use that n6 like an iPod touch now (WiFi only) so I'd definitely notice but it works great.
Sent from my SAMSUNG-SM-G935A using XDA-Developers mobile app

Related

Is my nook defective? (wifi issues)

My home wifi and phone tethering works rather perfectly, but my university wifi is driving me nuts. I'm using 802.1x EAP, and it rarely connects and when it does, it says connected with no internet and keeps dropping connections. While my laptop, kindle, and my phone all get over 4 bars, the nook color fluctuates from 2 to 3.... Overall, no connection!!! Would swapping my nook color solve this problem?
My signal is not as good as other devices, but it does not drop.
After testing your settings, you could always buy another unit, test it, then return it
I've been having the same issue, Hahyun. Apparently the workaround for normal, generally unskinned Android devices is to use a program like FullWifi or an advanced wifi settings config app but for some reason, the settings never seem to stick.
hahyun6 said:
My home wifi and phone tethering works rather perfectly, but my university wifi is driving me nuts. I'm using 802.1x EAP, and it rarely connects and when it does, it says connected with no internet and keeps dropping connections. While my laptop, kindle, and my phone all get over 4 bars, the nook color fluctuates from 2 to 3.... Overall, no connection!!! Would swapping my nook color solve this problem?
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I've been having problems with my WI-FI as well. I thought it had to do with low battery but I fully charged it and had the same problem. I couldnt connect to my home router and evey other device can (laptop, captivate, etc..) but my nook color connected to my mobile AP on my Captivate no prob. I changed the security on my home router to WPA from wpa2-psk aes and it worked. I was very surprised!!!! Did I fix it? No about 2 days later I'm not connecting anymore. It must have been a coincidence that I connected to my router after the change. Anyone else have a clue about why this is happening?
UGART3 said:
I've been having problems with my WI-FI as well. I thought it had to do with low battery but I fully charged it and had the same problem. I couldnt connect to my home router and evey other device can (laptop, captivate, etc..) but my nook color connected to my mobile AP on my Captivate no prob. I changed the security on my home router to WPA from wpa2-psk aes and it worked. I was very surprised!!!! Did I fix it? No about 2 days later I'm not connecting anymore. It must have been a coincidence that I connected to my router after the change. Anyone else have a clue about why this is happening?
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I was at our Budapest office last week, which also uses wpa2/psk and neither my nook or my android phone could connect to the wireless there. I couldn't even see the network.
My laptop could connect just fine though.
Definitely something fishy there.
Well my android phone definitely connects.. with full bars!! But nook color gets 2 if it does connect...
Sent from my ADR6300 using Tapatalk
I might have the exception because my wifi reception is better than in my other devices (iphone,ipad, htc surround, 4 laptops (mac, dell, asus and hp). I can actually pick networks in my neighborhood that don't show up on my other devices and connect to a wifi network and keep that connection even though is 3 houses down the street.
Hmm.. so I should trade in my nook?
Sent from my ADR6300 using Tapatalk
MannyPR said:
I might have the exception because my wifi reception is better than in my other devices (iphone,ipad, htc surround, 4 laptops (mac, dell, asus and hp). I can actually pick networks in my neighborhood that don't show up on my other devices and connect to a wifi network and keep that connection even though is 3 houses down the street.
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I agree. My nook shows WAYYY more wi-fi hotspots than any other device I own probably since the wireless-N.
Maybe there on to something with this "Spare Parts" app
http://forum.xda-developers.com/showthread.php?t=889951
Im gonna give it a shot when I get off work in a few hours.
I had issues with my wifi signal strength. When I took it back to the store I compared mine to the store models and they would have 15-20 networks come up and I had 5 all with 1 or 2 bars. They exchanged it on the spot for me.
Ok thx fir the reply.
Sent from my ADR6300 using Tapatalk

[Q] Has ATT finally blocked Hotspot for Nexus One?

I have been using Hotspot on my rooted N1 flawlessly for years. However I recently noticed something weird going on. When my Hotspot was not working in the past it was because of network issues in my area. However, now I am noticing that the network is fine and I can browse fine on my phone, but when connecting my laptop to my phone using Hotspot I can not browse at all. I've done speedtest on the phone using speedtest.net mobile app and get great speeds and able to browse on my phone fine. Also It's not my laptop as I am able to browse fine when connected to any other wifi network. Anyone else experiencing issues with Hotspot?
XDA is no longer worth my time.
Yea I think I got throttled for being in top 5% and then some weirdness was going on in my area where my connection kept getting clogged and ATT had to reset my phone but it still seems to be working.

[Q] So about the wifi issues...

A number of people have been having issues with wifi, myself included. I keep going over my monthly data restriction. I want to know if this is affecting everyone or only a subset of people. If it's the latter, I'll call customer service and get a replacement.
Slusho said:
A number of people have been having issues with wifi, myself included. I keep going over my monthly data restriction. I want to know if this is affecting everyone or only a subset of people. If it's the latter, I'll call customer service and get a replacement.
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Can you describe the issue a little more? Try testing your connection with Aruba Utilities.
Sent from my Moto X
don't know what the OPs issues are, but I just got the Moto X yesterday and it is not liking my home wifi. Every other wifi I've been on today (at work) has worked great. At home it connects to my router and shows great signal but nothing internet related will load. Everynow and then it will work only to stop working randomly. I have comcast with their ARRIS gateway.
All my other devices at home (roku, dish DVRs, iphone, ipad, GNex, laptops) work fine.
If you have a dual band router, set the frequency settings to either 2.4 or 5ghz instead of auto. I initially had inconsistent Wi-Fi functionality until I did this, now it seems to be fine. I have an Asus ac56u.
Sent from my XT1058 using XDA Premium 4 mobile app
Just like tabbibus said, it shows great signal and has no problem quickly connecting, but nothing loads 3/4ths of the time. For example, I ran speedtest and it stopped partway through the upload even though it was still connected. I can't change router settings because I rely on college wifi.
So it seems like half get the issue and half don't?
Slusho said:
Just like tabbibus said, it shows great signal and has no problem quickly connecting, but nothing loads 3/4ths of the time. For example, I ran speedtest and it stopped partway through the upload even though it was still connected. I can't change router settings because I rely on college wifi.
So it seems like half get the issue and half don't?
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The frequency setting is in your advanced Wi-Fi settings on your phone. Set it to 2.4 instead of auto and see if that helps.
Sent from my XT1058 using XDA Premium 4 mobile app
That didn't work.

Wifi issues.

I have been having issues with my wifi disconnecting and not wanting to reconnect for the last week and a half or so....
It only happens when i am upstairs in bed and its not every night i didn't have issues Saturday or Sunday evening.... I live in a 1980's era built townhouse the router and modem are at&t u verses but technical its dsl there isn't any fiber optic service available in the area. Girlfriend has a note 3 but no issues except a occasionally loss of wifi but reconnects immediately. Mine seems to want to connect to the other wifi's in the surrounding area and won't reconnect unless i reboot my phone... I have wifi at work with no issues....
Nexus 6 AT&T...
Sent from my Nexus 6 using XDA Free mobile app
Do you happen to have a Titanium Backup running on weekday nights? If so, Google "Titanium Backup Wi-Fi disconnect".
That actually sounds like a router problem.
That thing you have is a frankenroutermodem? It should be possible to disable the router part of it (and wifi), and plug in a proper router/wap. I recommend tplink archerC7v2 or WDR3600/4300. They're CHEAP, but good hardware (qualcomm), and supported in openwrt.
doitright said:
That actually sounds like a router problem.
That thing you have is a frankenroutermodem? It should be possible to disable the router part of it (and wifi), and plug in a proper router/wap. I recommend tplink archerC7v2 or WDR3600/4300. They're CHEAP, but good hardware (qualcomm), and supported in openwrt.
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AT&T u verse came out Wednesday tested router made a few adjustments but router is fine in there option..
Dropped wifi signal last night twice no one else on wifi had to reboot phone twice for it to reconnect... Lost wifi again this morning but this time downstairs..... Wouldn't reconnect until i rebooted
Sent from my Nexus 6 using XDA Free mobile app
Robert7107 said:
AT&T u verse came out Wednesday tested router made a few adjustments but router is fine in there option..
Dropped wifi signal last night twice no one else on wifi had to reboot phone twice for it to reconnect... Lost wifi again this morning but this time downstairs..... Wouldn't reconnect until i rebooted
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"is fine in their opinion". AKA *the are all crap*.
That only means that what is trash is working as much LIKE trash as can be expected.
Try good equipment, not that junk. I can just about GUARANTEE that a proper router WILL WORK.
doitright said:
"is fine in their opinion". AKA *the are all crap*.
That only means that what is trash is working as much LIKE trash as can be expected.
Try good equipment, not that junk. I can just about GUARANTEE that a proper router WILL WORK.
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Went to AT&T they referred me to there device resolution center in which after 20 minutes the tech said it was not the phone...
He stated he played youtube over 20 minutes under there wifi along with several other devices and my phone never once disconnected..
He suggested i call at&t u verses and have the. Replace router with another make and or model
Sent from my Nexus 6 using XDA Free mobile app
Mine disconnects overnight, and never reconnects to wifi or cell data. I don't think that's what you're talking about though?
I have the exact same problem. So I tried connecting an old belkin router through my uverse router and it didn't seem to help the situation. So I don't know if its my phone or my WiFi routers.

Nexus 6 WiFi issues

Well I've recently started getting issues with the WiFi connection.
I'm sitting a few feet away from my router and should be getting full signals. But what I really get is full signals for a second, then 1 signal, then 2, 1 again, and then the WiFi disconnects and then reconnects.
I'm able to browse the internet fine ( with small breaks when it disconnects and reconnects ) but my phone has started to heat up. I've noticed it only heats up this much when using WiFi.
Any fixes or causes for this problem ?
Your Wi-Fi router is compromised. Do a Google search for chameleon. That's all I can tell you do to NDA.
Ya I agree router issue I had similar problem were I would drop wifi signal at home and had to restart phone to reconnect... Exchanged router and all is well.... AT&T n6 stock
Sent from my Nexus 6 using XDA Free mobile app
I'll check this out. Thanks.
I agree with others. Definitely a router issue I'd say. No problems for me.
Pr0DiGYs- said:
. . . but my phone has started to heat up. I've noticed it only heats up this much when using WiFi.
Any fixes or causes for this problem ?
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When the phone had root access, you could change the WiFi interval.
I changed it with the build.prop editor. I changed the value of wifi_supplicant_scan_interval from 10 tot 200.

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