[Q] OK Google not working from "any" screen - X 2014 Q&A, Help & Troubleshooting

I switched from the Moto Voice app to the OK Google because the Moto X voice app is terrible. Everything was working great until a few days ago. OK Google only works from the home screen now. Does anyone else have this issue? Is there a work-around to fix it? Thanks!

I'm assuming that the "From any screen" option is checked in the Google app?

imaginaryenemy said:
I'm assuming that the "From any screen" option is checked in the Google app?
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Correct, and I did the training. It works perfectly on my Moto G. My Moto X has been acting quirky so I am getting an advanced replacement from Motorola. They are now charging a $25 "Premium Fee" for advance replacement. I hate this company ever since Lenovo took over and this will be my last Motorola phone.

Having the same issue.
Starting to regret this phone deeply.

I just realized that I hadn't checked it since my update to 5.1, and it no longer works for me either. It is not a feature I use, but it is a shame that it is broken.

Me neither, which makes me think it's a server side error.

Broken on my Moto X running 5.1 stock or CM 12.1 and my Nexus 5 in the same scenarios, so I think it's a bug in the app not with our phone.

chrisrozon said:
Me neither, which makes me think it's a server side error.
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raptir said:
Broken on my Moto X running 5.1 stock or CM 12.1 and my Nexus 5 in the same scenarios, so I think it's a bug in the app not with our phone.
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These certainly sound like the most likely causes, however, is it strange that we are the only people talking about this? If it were a global problem, I would think more people would be complaining.

I had this exact issue and figured out quite a simple fix.
All you need to do is going to the "Moto" app and disable the "Moto Voice" function. The moto voice function apparently takes control of the mic at all times, stopping google now from doing so. Once I disabled the Moto Voice, I could enable Google Now / Ok Google from all screens and didn't get the "microphone is in use, please restart device" error message anymore.
Hope this helps

Yugnoswam said:
I had this exact issue and figured out quite a simple fix.
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This is not the problem being discussed here. The problem is, after being setup properly, the "OK Google" command only works on the homescreens. Not on the lock screen, not when an app in is the foreground. Are you able to use "OK Google" in these instances?

imaginaryenemy said:
This is not the problem being discussed here. The problem is, after being setup properly, the "OK Google" command only works on the homescreens. Not on the lock screen, not when an app in is the foreground. Are you able to use "OK Google" in these instances?
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It seems intermittent ever since the last Motorola OTA I received. I can't seem to do OK google from my homescreen anymore although it will occasionally wake from lock screens and in an app if I use it, it will pull me out of the app to the Google Now search screen. I think the whole thing is pretty much bugged to be honest :/
I've found just going into the google search and hitting the mic button much more reliable and thus faster.

Related

Moto Voice Doesnt Start

Hi everyone
I have the phrase set to OK Google Now.
When the phone is locked, screen off or even on moto display, quite a lot of the time saying the launch phrase will do nothing. When I unlock the phone it works perfectly fine. Then when I lock it, it works for a while but then after a bit it stops working until I unlock it again.
Is this some kind of bug that any of you have experienced also?
it kinda happens for me too. Even when it does get it, some commands are almost unusable. it just redirects to google search. is your phone a US one?
Moto XT1097 for the win
No I bought mine from Moto Maker in the UK. Hopefully it should be fixed in the next update.
raze599 said:
Hi everyone
I have the phrase set to OK Google Now.
When the phone is locked, screen off or even on moto display, quite a lot of the time saying the launch phrase will do nothing. When I unlock the phone it works perfectly fine. Then when I lock it, it works for a while but then after a bit it stops working until I unlock it again.
Is this some kind of bug that any of you have experienced also?
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Click to collapse
The Moto X unlike the regular Ok Google which is available on all phones, is not only listening for the words to activate but also processes it to make sure its a close match to the voice used during the initial training setup. Try rerunning the voice training and record your voice without any accent, try speak casually the way you normally do trying to wake up your moto x. This should help

[Q] OK Google from screen off

Just got the Nexus 6 and really like it, but I loved being able to wake up the device by doing OK Google on my old Moto X. Can you do this with this device? It isnt working for me and I thought I read somewhere that you could.
Thanks in advance.
dblake15 said:
Just got the Nexus 6 and really like it, but I loved being able to wake up the device by doing OK Google on my old Moto X. Can you do this with this device? It isnt working for me and I thought I read somewhere that you could.
Thanks in advance.
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yes you can. Just have to configure it in google settings.
Yep works a little funny sometimes but I figured out that when my phone locks and I say "ok google"(mines set to lock after 15 secs of pressing power), it only wakes the phone. If you press the power button and it doesn't have a passcode, it works fine
So checked my settings and everything under google now enable is greyed out. I am in the US and have English us selected but says not supported with the language. Any ideas?
Mine is working completely fine. I have OK Google working from anywhere on English.
So odd. Are you rooted and running 5.0.2?

Google Now on OxygenOS 4.0.2

Hi to everyone,
Lately I began to experience a weird issue on my OnePlus 3T. More precisely the GoogleNow application starts by itself when the phone is off. It wouldn't be a problem if it weren't talking after it registerd the voice around. Google previously eliminated the unlock of the phone with the voice recognition feature so I suppose it's a bug in OxygenOS. Has someone else experienced this ? Any solution ?
P.S. Sometimes I use Google Now therefore I prefer it to be enabled.
Sometimes not even fully saying OK Google will still activate it. Like"OK G..."
tzbigworm said:
Sometimes not even fully saying OK Google will still activate it. Like"OK G..."
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The funny part - the "OK Google" doesn't work when the phone is off. I tried several times without success.

Cannot get Ok Google to work after Wear 2.0 upgrade. Anyone else?

So I got the upgrade but now I am unable to use the voice command Ok Google from watch face as before. I can only get it working by holding power button and even then it seems just laggy.
Anyone else having this issue activating it by voice?
Thanks!
Having that same issue. Not only does not "Ok Google" work, even after enabling it in the watch's settings, even when pressing down the crown, the whole thing is extremely slow. Furthermore, for sending a message, the "Ok" doesn't time out after a couple of seconds in order to send the message automatically. It requires me to tap the screen.
All in all, its looking more like a downgrade for me. The whole system feels sluggish and incoherent from a usability standpoint of view.
Edit: Didn't factory reset the watch after update
I have an another problem. Google Assistant isn't launched in Czechia yet and there isn't Google Now in Android Wear 2. So, I lost any speech control.
I've too had issues with "OK Google" after Android Wear 2.0 install. I did get it sort of working after a device reset and reconnect to my phone. (Samsung Note 5). Its slow!! and now for sending text messages you have to confirm with a tap. All in all the functionality went down....
Anyone know how to revert back to the old rom?
Mr.Caution said:
I've too had issues with "OK Google" after Android Wear 2.0 install. I did get it sort of working after a device reset and reconnect to my phone. (Samsung Note 5). Its slow!! and now for sending text messages you have to confirm with a tap. All in all the functionality went down....
Anyone know how to revert back to the old rom?
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So another issue is that even after going to the stupid settings where you actually have to enable Ok Google from any screen on your watch, it STILL wont work. I can only get it to work by using the power button which has a huge delay and then only when I am connected on Wifi. For some reason it no longer works when on my normal cellphone connection.
The phone is super laggy, battery dies fast...its a MESS.
Basically my watch is useless now for all the things I need it to do daily
Mine only works if i go and disable Bluetooth and enable WiFi else it complains it can't contact Google. Play store is the same too. Slow lagging assistant is not good especially sending txts with no auto send
Sent from my Moto G (4) using Tapatalk
Same issue here. "OK Google" is the most important feature...
You need to give permissions for the OK Google to work. Didn't notice about it until I read this thread (I think most particularly Phone access)
shaolin95 said:
So I got the upgrade but now I am unable to use the voice command Ok Google from watch face as before. I can only get it working by holding power button and even then it seems just laggy.
Anyone else having this issue activating it by voice?
Thanks!
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Yes , it is the same on my watch - it is laggy ! I am looking for a way to downgrade back to old android wear.
venzislav said:
Yes , it is the same on my watch - it is laggy ! I am looking for a way to downgrade back to old android wear.
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I just got the ROM from this post and used the flash steps he listed and it worked fine.
https://forum.xda-developers.com/showpost.php?p=71823043&postcount=3
shaolin95 said:
I just got the ROM from this post and used the flash steps he listed and it worked fine.
https://forum.xda-developers.com/showpost.php?p=71823043&postcount=3
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Is it possible after downgrade to stop watch from upgrading again to 2.0 ?
venzislav said:
Is it possible after downgrade to stop watch from upgrading again to 2.0 ?
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I want to find out as its annoying to see the upgrade message over and over
shaolin95 said:
I want to find out as its annoying to see the upgrade message over and over
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Pfff this 2.0 is a big s**t !!!
Doesn't lag on mine using the 2 core or 4 core kernel
almostthere said:
Doesn't lag on mine using the 2 core or 4 core kernel
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Does OK Google work with voice commands and when not connected to Wifi???
shaolin95 said:
Does OK Google work with voice commands and when not connected to Wifi???
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Yup mine works perfectly without wifi (have been testing it outdoors since 2 days ago). Fix is to go to apps, system apps, google, permissions, enable permission to phone (maybe others too since IDGAF and ticked all)
almostthere said:
Yup mine works perfectly without wifi (have been testing it outdoors since 2 days ago). Fix is to go to apps, system apps, google, permissions, enable permission to phone (maybe others too since IDGAF and ticked all)
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Would you look at that! It works but WTH is google making it so complicated now for users? Most people dont hang around XDA to know these things. Like for instance apps now need to be downloaded on the phone as its not autmotically done, etc.
Really weird approach.
Thanks for the tip!
After a factory reset and being extremely patient, I was able to get Ok google to work. You have to go to the store on the app and update all of the apps and then enable, OK google in the settings. Problem is the response time is horrible. I'm going to stick with 2.0 and hope that they roll out updates to make it faster.
Isham.padron said:
After a factory reset and being extremely patient, I was able to get Ok google to work. You have to go to the store on the app and update all of the apps and then enable, OK google in the settings. Problem is the response time is horrible. I'm going to stick with 2.0 and hope that they roll out updates to make it faster.
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Click to collapse
Responses time is horrible on the initial due to it running on single core at lower clock speeds and on conservative core governor.
Therefore you'll have to give it sometime for it to settle down or if you can't deal with it, you'll have to unlock the bootloader and flash in the dual or quad core enabled kernel file
Running in quad core kernel, battery life seems decent and response real snappy
Well that's just stupid because it worked fine on the previous android wear build. This is dumb on LG's part.

"ok Google" not working

Anyone else? P4xl
Only works after I've opened the app
Occasionally when I unlock my phone after being asleep it won't respond to ok Google...
Battery opt is off
Cleared cache with no luck
virtyx said:
Anyone else? P4xl
Only works after I've opened the app
Occasionally when I unlock my phone after being asleep it won't respond to ok Google...
Battery opt is off
Cleared cache with no luck
Click to expand...
Click to collapse
A few reports of the same on Aussie Whirlpool. I wonder if it's language setting bug.
Mine is fine so far, but I'm still stuck on the old Assistant due to having a GSuite account on the P4XL.
xdatastic said:
A few reports of the same on Aussie Whirlpool. I wonder if it's language setting bug.
Mine is fine so far, but I'm still stuck on the old Assistant due to having a GSuite account on the P4XL.
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Noticed it since moving onto the new assistant
I have the same issue. need to open open first before it works. i think it started to happen on dec build for me
Same here since running custom roms...
Any known fix? Pretty annoying not being able to use a feature properly
Weird, I have the opposite problem. It's overly sensitive for me, it'll just randomly go off in my pocket when I'm having a conversation
Sent from my Pixel 4 XL using Tapatalk

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