Rooting status: Uknown - Xperia Z4/Z3+ Q&A, Help & Troubleshooting

Hello xda's!
I unlocked the bootloader on my Sony Xperia z3+. It worked just fine, but after a sertain time (I think it was after I rebooted the phone first time after unlocking) it now says under "Service info->Configuration" the following:
Rooting status: Unknown
HW Config rev.: Unknown
Remote Lock State: Not Lockable
Security Configuration: Test
When I check status either using "Emma" (Sony's own flashtool) or Flashtool, they both indicate that the phones bootloader is locked. I tried running the same prosedure using the Sony Android SDK to unlock it "again", but the command return a fault indicating it has already been run succesfully once and of course can't do it again. I have tested the "Remote Lock State", and it works (unlike what the Service info. reports). I can't seem to find anyone that have similar problem. Suggestions for a solution?

How did you unlock your Z3+ bootloader in the 1st place? The official site (http://developer.sonymobile.com/unlockbootloader/unlock-yourboot-loader/) does not even list the Z3+ as one of the supported devices for unlocking.

Found partly answers to my questions.
Before I unlocked the bootloader I forgot to deactivate the "My Xperia" (Xperia Theft Protection = MXTP). It is all explained at "developer.sonymobile.com/unlockbootloader : After unlocking your device, you should not enable My Xperia (found in the settings menu under security on some devices running Android 5.0) as this might cause the device to malfunction". As mentioned, "My Xperia" was already active before I unlocked the bootloader. It was probably not the wisest thing of me not reading the instructions thoroughly anough. But at the same time can a serious company offer unlocking the bootloader and at the same time having one of their own proprietary programs causing the phone to malfunction? Then I think they should not offer that kind of service at all.
I was wrong when I said that I was able to remotely lock the phone in that satus. If u remove your google account on the phone under "accounts", you can just restart the phone after locked state shows up and the phone will work normaly. But, you will not be able to remove/deactivate the "My Experia" and the bootloader seems to be in a locked state (even if Flashtool reports it as unlocked in flashmode).

Hello Hush!
hush66 said:
How did you unlock your Z3+ bootloader in the 1st place? The official site "developer.sonymobile.com/unlockbootloader/unlock-yourboot-loader/" does not even list the Z3+ as one of the supported devices for unlocking.
Click to expand...
Click to collapse
...the Z3+ is just not yet officially suported. If u trough the " developer.sonymobile.com/unlockbootloader " site, choose for example the Z3 together with the IMEI code and u will be provided with a bootloader code.

T.ghouas said:
Before I unlocked the bootloader I forgot to deactivate the "My Xperia" (Xperia Theft Protection = MXTP). It is all explained at "developer.sonymobile.com/unlockbootloader : After unlocking your device, you should not enable My Xperia (found in the settings menu under security on some devices running Android 5.0) as this might cause the device to malfunction". As mentioned, "My Xperia" was already active before I unlocked the bootloader. It was probably not the wisest thing of me not reading the instructions thoroughly anough. But at the same time can a serious company offer unlocking the bootloader and at the same time having one of their own proprietary programs causing the phone to malfunction? Then I think they should not offer that kind of service at all.
I was wrong when I said that I was able to remotely lock the phone in that satus. If u remove your google account on the phone under "accounts", you can just restart the phone after locked state shows up and the phone will work normaly. But, you will not be able to remove/deactivate the "My Experia" and the bootloader seems to be in a locked state (even if Flashtool reports it as unlocked in flashmode).
Click to expand...
Click to collapse
Hi T.ghouas,
I am facing same exact problem as you. Did exactly what you did. Unlocked bootloader, rooted and then activated myXperia.
And I am stuck with locked bootloader and it cannot be unlocked now!!
Were you able to find a solution to unlock the bootloader again?

No change in staus.
Rookie123 said:
Hi T.ghouas,
I am facing same exact problem as you. Did exactly what you did. Unlocked bootloader, rooted and then activated myXperia.
And I am stuck with locked bootloader and it cannot be unlocked now!!
Were you able to find a solution to unlock the bootloader again?
Click to expand...
Click to collapse
Hello Rookie!
Sorry, no change in status. I guess we have 2 wait for the more experinced ones 2 come up with a solution, if there ever will be. Another downside to this is that the DRM keys are also lost. You will notice that on the cameras problem 2 autofocus, especially on close up objects. Apart from that, the phone is working just fine. "MyXperia" is not someting I will miss, apart from being that tiny safety.

you are lucky the device is still working
@T.ghouas
From what I read here (maybe a bit sensational journalism) and these guys know what they are writing about:
http://fxpblog.co/2015/07/03/dont-destroy-your-unlocked-device.html
They have bricked their devices beyon soft repair so they need to send them in.

DHGE said:
@T.ghouas
From what I read here (maybe a bit sensational journalism) and these guys know what they are writing about:
http://fxpblog.co/2015/07/03/dont-destroy-your-unlocked-device.html
They have bricked their devices beyon soft repair so they need to send them in.
Click to expand...
Click to collapse
Hello DHGE!
Thx for the info. I'm not sure how they managed to brick their devices the way they did? Cause it seemed to me they did pretty much the same mistakes I did. My phone as resaulted more in the way that the MXTP is not working, lost DRM keys and an uknown status of the bootloader. Phone is working just fine, apart from that.

DHGE said:
@T.ghouas
From what I read here (maybe a bit sensational journalism) and these guys know what they are writing about:
http://fxpblog.co/2015/07/03/dont-destroy-your-unlocked-device.html
They have bricked their devices beyon soft repair so they need to send them in.
Click to expand...
Click to collapse
It's amazing that Sony is embracing the open devices meme but does such a bone-headed thing as to allow one of their own apps to permanently lock down a device if inadvertently activated. These Xperia's have really nice hardware design but they're a real challenge on the software side of things.
The first thing I did after rooting my device was to delete the MyXperia app from the phone thanks to the public reports from those unfortunate enough to have fallen victim to Sony's apparent obsession with locking down phones. Having owned only Samsung devices for the last 4 years or so, I complained bitterly about Knox. However, they're neophytes when stacked up against Sony's shenanigans.
I wish these manufacturers would get it. I don't give a sh1t about their software. I just want a device with cool design and decent hardware. I'll put my own software on it thank you very much. And the degree to which they lock it down is inversely proportional to the phones desirability to me as a customer.
Ha, rant over. Sorry for running off on a tangent.

Hi ,
At first take my thanks .your answer is very informative.Go ahead

Rooting status: Unknown
HW Config rev.: Unknown
Remote Lock State: Not Lockable
Security Configuration: Test
Click to expand...
Click to collapse
You will notice that on the cameras problem 2 autofocus, especially on close up objects
Click to expand...
Click to collapse
The same problem does not yet have a solution?

Hello Seriousstas!
Most likely it will never be solved, according to Sonys respond to my question on this matter. You can send it in for repair, which means replacing the motherboard. That will be approx half/60% of the price of a new phone. Don't want to sound to negative, but for me there is no more Sony on the basis of:
1. Unlocking boot loader vs MXTP prob.
2. Unlocking boot loader and loss of DRM keys and the effect that has, especially on the camera.
3. Z3+ has the same rear glass probl. has the Z3, it breakes easily. This has happened to boths phones (Z3+) where I work, incl. my own. 1000 of ppl reported this on the Z3. Sony would not admit that this was a serious production error, which ended up in ppl having to pay for the repair them self. Of all the ppl I have talked to, that encounterd that problem say they will never buy Sony again.
4. There are always some annoying prod. errors with their phones, which at least I always think is either that they don't care about or that they are not checking the product thoroughly before it is released.
(5). Bloatware.
Sony phones usually come have really nice feauters, like good camera, IP67 certificated and nice design. But, as mentioned there are to many repeating draw backs. Sony has been asked a few times why their phone sale does not "take off" and that they are considering stopping the phone prod. I think a good deal of it comes from to many dissatisified customers that easly find comfort in other brands, and stay with them. Its hard to clear a bad reputation. Yes, I think they should stop selling phones.
I'm sorry for the offload here, and its questionable if some of my views belongs to this tread. I just say this so that you and others in same position should not have to high hopes solving the "main issue", cause there will be no help from Sony.

i unlocked bootloader using flashtools
Rooting status: unknown
HW Config rev: HWC_Kitakami_Com_009
Remote Lock State: Unlocked
Security Configuration:
Live
return to relock
Rooting status: Bootloader unlocked:Yes
HW Config rev: HWC_Kitakami_Com_009
Remote Lock State: Unlocked
Security Configuration:
Live
there is any sulotion for this issue pls help me guys..........................................

nothing happen never buy sony mobile ever.....

Related

[Q] 0 sim unlock tries left! Anything I can do to unlock?

Hi there,
I bought a Sony Xperia Z1 from kijiji (like graiglist) and when I came to unlock it, I released I couldn't. After going to the service menu, I realized that there are no attempts left!
I called the carrier Bell and they said they cant unlock it since it has not been 90 days since the day of purchase.
Is there anything I can? If I unlock the bootloader, will it reset the counter?
Thanks!
gohabs93 said:
Is there anything I can? If I unlock the bootloader, will it reset the counter?
Click to expand...
Click to collapse
No, sim locking is unrelated to the bootloader lock. I would look in other forums and Google at large, this isn't an Xperia issue and someone else will have run into it.
Ouch, thats very bad. That son of a gun screwed up and decided to sell his phone via kijiji. There are a lot of scumbags out there, thats why I always check unlock attempts (via phone service menu) and also check whether the device is stolen or not (Protect your Data by CTIA)
As for your problem I'm not sure what you could do at this point. Best way is to contact Sony CC.
ruinkhan said:
Ouch, thats very bad. That son of a gun screwed up and decided to sell his phone via kijiji. There are a lot of scumbags out there, thats why I always check unlock attempts (via phone service menu) and also check whether the device is stolen or not (Protect your Data by CTIA)
As for your problem I'm not sure what you could do at this point. Best way is to contact Sony CC.
Click to expand...
Click to collapse
I had checked if the device is stolen but not for the attempts. Sony wont do anything about. I thought maybe I could flash a new firmware and that would give me an extra attempt.
Thank tou.

Find 'My Xperia' Utility

Hi Everyone ,
I'm new to this whole Sony Xperia thing being a new convert from the iPhone , so forgive me if this sounds a bit odd.
I've just enabled and activated the Find 'My Xperia' utility , that on the face of it is like iPhone's 'Find my phone' , the only difference and correct me if I'm wrong here , whats to stop me turning it off in the settings (assuming i have no pin on the keypad - ok so i'd deserve it if that was the case). But it also seems easy enough to reflash my 'lost' phone with a virgin stock firmware and then thats the find my xperia utility disabled , as it needs to be active on the phone as well as online. IOS stops you doing this by locking the phones repair and activation unless you unlock it with your iTunes account.?
Does this seem a bit of a half hearted effort or am i missing something?
Thanks guys.
Sixx
I can and have pushed updates to my iPhone when I was playing with that and had the phone locked. Could have been a fluke but still should have never happened. I have also flashed ios firmwares that were no longer signed without SHSH blobs including betas without being a dev.
IMHO, lock your phone and see what it does. I do not use those apps because the iPhone one was wasted on me and if my phone is not in my hands or pocket we probably have larger issues.
You may need to log in with your PSN ID to unlock the device. This would be similar to using an Apple ID to unlock the device.
My Xperia Utility
Hi there,
Thanks for the reply , I tried it out by registering and locking my handle remotely , and as I guessed reflashing with a stock ROM wiped any trace of it and I was unable to trace it.
I'm assuming it's this way as the handset does not need to talk to an authentication server like the iPhone's do prior to activation.
Was interesting to do though.... Bored now.
Sixx
Yeah, My Xperia and similar solutions are useful, but if a determined and/or technically clued up person steals your device then you almost certainly aren't going to be able to retrieve it that way. They're more of a deterrent to the opportunistic thief than anything.
I have Cerberus and have it set to email me images via the front camera on incorrect unlock attempts. My phone also automatically switches over to a secure lockscreen when away from my home wifi. The power menu also don't display in the lockscreen, so makes it difficult for someone not in the know to power off my phone.
If my phone goes missing for more than an hour and I receive any notification of incorrect unlock attempts, then it's being wiped remotely and a message to call my other line is displayed to return the device. If that fails, then a phone call to my provider to get the phone totally blocked is the next step.
Sent from my C6603

[Q] Can't network unlock and can't access service menu

Hey all. Very annoying problem (one of many really) here with my xperia sp. I want to change network providers and got my unlock code no problem from my current carrier, no issue there. However when I put in the unlock code I'm told network unlock unsuccessful. I've attempted it twice as I don't want to risk making things worse. I've tried to check the service menu to see if the counter still has attempts but I can't access that either using *#*#7378423#*#*. The code disappears but nothing happens. I'm using paranoid nexus android version 4.4 and I've a locked bootloader if that makes any difference. I did buy the phone second hand so I realise the person before me could've used up all the attempts but it was only about a month old at the time and the person was on the same network as I am (I got the receipt when I bought it off them). Just wondering if anyone has any idea how I could possibly unlock the phone by whatever means or even get a look at my service menu??
My network is Meteor in Ireland if that makes any difference.
spiritcrusher88 said:
Hey all. Very annoying problem (one of many really) here with my xperia sp. I want to change network providers and got my unlock code no problem from my current carrier, no issue there. However when I put in the unlock code I'm told network unlock unsuccessful. I've attempted it twice as I don't want to risk making things worse. I've tried to check the service menu to see if the counter still has attempts but I can't access that either using *#*#7378423#*#*. The code disappears but nothing happens. I'm using paranoid nexus android version 4.4 and I've a locked bootloader if that makes any difference. I did buy the phone second hand so I realise the person before me could've used up all the attempts but it was only about a month old at the time and the person was on the same network as I am (I got the receipt when I bought it off them). Just wondering if anyone has any idea how I could possibly unlock the phone by whatever means or even get a look at my service menu??
My network is Meteor in Ireland if that makes any difference.
Click to expand...
Click to collapse
I think it's possible that you have to be on stock rom to unlock your device.
And service menu is not accessible in costum roms. Possible that it could be installed, I don't know.
Do the following steps:
1. Make a nandroid backup.
2. Go back to stock rom using the tool "Emma".
3. Do your unlock stuff.
4. Root and install recovery (get the same recovery as you use now!)
5. Go back to your current configuration by restoring your backup.
If you haven't used up all your attempts and your old carrier has given you the correct code, this will surely work!
If you have any further problems with unlocking, reply to this thread by quoting me! That way I'll get a notification. It's better to ask and wait before you've used up all your attempts
Gesendet von meinem
Sony Xperia SP - Cyanogenmod 12.1

Bypass Android Lockscreen on the Z3 Compact?

Hi everyone
I've got a question, I recently buyed a Z3 Compact from a site similar to ebay but from switzerland. The guy who sold the phone said in the description that the phone was defect and that he didn't remember the password to unlock the phone (the phone was pretty cheap which made me curious, but i bought it anyway)
I'm now a bit worried that I may bought a stolen phone. And so to check, if it's really his phone, I thought maybe there's a way to bypass the lockscreen without wiping the data.
Because as soon as I wipe the phone I might be not able to get in, as I don't have his (or the person who belongs the phone's) gmail adress.
The phone itself has no USB debugging enabled and isn't rooted.
If you have any questions feel free to ask.
Regards
Marco
So you basically cannot do anything because to do any modifying you need to unlock the bootloader but since unlocking the bootloader wipes data,yeah you are basically stuck.
Is there a chance to 'restore' a part of the data or is the wipe permanent?
Edit: Isn't there a Google Security feature that if you wipe the device you have to first log in with the Google Account which was previously installed on the device, otherwise it won't let you login with your account (it's called Device Protection)?
Just do a bit of "googling" on how to bypass FRP (factory reset protection), I've done that just yesterday on Galaxy J5 and everything worked out. You can easily find a youtube channel of a certain person who made it possible
Cirra92 said:
Just do a bit of "googling" on how to bypass FRP (factory reset protection), I've done that just yesterday on Galaxy J5 and everything worked out. You can easily find a youtube channel of a certain person who made it possible
Click to expand...
Click to collapse
Yes I saw that too, but it seems to me it only works for Samsung and Sony phones
KUN1 said:
Yes I saw that too, but it seems to me it only works for Samsung and Sony phones
Click to expand...
Click to collapse
I have used an universal FRP bypass app and it worked, though there is a Samsung specific one. I think it can be done with Z3C as well, you have nothing to lose anyway since you can't bypass the lockscreen using ADB as ADB debugging is not enabled, and this would be the only choice, as far as I know though.
Cirra92 said:
I have used an universal FRP bypass app and it worked, though there is a Samsung specific one. I think it can be done with Z3C as well, you have nothing to lose anyway since you can't bypass the lockscreen using ADB as ADB debugging is not enabled, and this would be the only choice, as far as I know though.
Click to expand...
Click to collapse
So I managed to wipe the phone and successfully sign in with my account. But now I'm struggeling with recovering some data from the phone. Are there any apps out there which could do something like this?

Samsung Note 9 (SM-N9600) not accepting unlock pattern

Hi,
Is there currently any way to disable the unlock pattern on a SM-N9600?
I have been using the same pattern every since i got this phone, and used the same pattern on the phones before it. I woke up yesterday morning to the phone telling me i need to input the unlock pattern like it does every morning, but it wouldn't accept the pattern that i know is correct. I know all the passwords for the google accounts and samsung account that is on the phone, and my fingerprint is also on it. Is there any way to use any of the above to unlock the phone?
I also tried using find my mobile, but it's saying remote unlock is disabled on the phone. USB debuging is also not enabled on the phone as far as i know.
I contacted Samsung customer service but got no real help, they couldn't even answer how many attempts I have to try the pattern and if numerus failures would eventually wipe the phone.
Any help at all is appreciated.
You should be able to unlock your Samsung device in Find My Mobile, then you can go into the Settings > Security and reset your security preferences.
iceepyon said:
You should be able to unlock your Samsung device in Find My Mobile, then you can go into the Settings > Security and reset your security preferences.
Click to expand...
Click to collapse
Thanks for the reply, but Find My Mobile doesn't work. It is able to locate the device, but it says Remote unlocking is disabled.
sahyf3r said:
Thanks for the reply, but Find My Mobile doesn't work. It is able to locate the device, but it says Remote unlocking is disabled.
Click to expand...
Click to collapse
What about the Google one?
Best bet in the future is to keep the phone glued to you (not hard to do) and avoid passwords/ lockouts.
More times than not the only people they lock out is you. Hardware failures many times lead to complete lockouts. Hardware failures happen unpredictably... been there, done that
No password, no problems; don't get too clever for your own good.
blackhawk said:
What about the Google one?
Best bet in the future is to keep the phone glued to you (not hard to do) and avoid passwords/ lockouts.
More times than not the only people they lock out is you. Hardware failures many times lead to complete lockouts. Hardware failures happen unpredictably... been there, done that
No password, no problems; don't get too clever for your own good.
Click to expand...
Click to collapse
The google one doesn't allow unlock anymore, only lock.
If i was getting clever with the pattern and that caused it, I wouldn't feel so bad, I'd know it's my fault, I'd tell myself i deserved it, but this is basically the only pattern i've use since my first android phone.
It seems my only hope is to pray for some kind of exploit that can bypass that pattern screen.
I had no idea hardware failures like that happened, I have neever heard of it before now.
Thanks though.
sahyf3r said:
The google one doesn't allow unlock anymore, only lock.
If i was getting clever with the pattern and that caused it, I wouldn't feel so bad, I'd know it's my fault, I'd tell myself i deserved it, but this is basically the only pattern i've use since my first android phone.
It seems my only hope is to pray for some kind of exploit that can bypass that pattern screen.
I had no idea hardware failures like that happened, I have neever heard of it before now.
Thanks though.
Click to expand...
Click to collapse
Yeah it never accord to me either until a laptop bios got corrupted and completely locked the machine down permanently. Fun times.
This is another reason why I always have/use an SD card as a data drive on phones.
Unlike the laptop you can't easily access the internal memory of a locked phone.

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