T-Mobile sales - Galaxy Note5 Q&A, Help & Troubleshooting

Does anyone know when T-Mobile is going to start their pre-order??
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bkeaver said:
Does anyone know when T-Mobile is going to start their pre-order??
Sent from my SM-N910T using Tapatalk
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Click to collapse
They don't seem to have a genuine pre-order only a per-registration. https://explore.t-mobile.com/samsun...note-5?icid=WMD_TM_Q315BRNSNB_CU8UOMX740W2781

speedy1979 said:
They don't seem to have a genuine pre-order only a per-registration. https://explore.t-mobile.com/samsun...note-5?icid=WMD_TM_Q315BRNSNB_CU8UOMX740W2781
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Click to collapse
Yeah I pre-registered already but not quite understanding the point in that, or don't get what they are trying do with that when the other 2 major carriers are already selling and shipping [emoji53]
Sent from my SM-N910T using Tapatalk

When I talked to the store they said they will have them in on the 21st and that they should have plenty in stock. Maybe that's why they aren't pre-ordering?
Plus you get a free year of Netflix if you pre-register by the 20th, so that's basically an extra 96 dollars off of the price of the phone if you already subscribe to netflix!

Does anyone know if they're going to sell both the thirty-two gigabit version and the sixty-four? The sites I read online say only the thirty-two gigabit version will be available.

thedarkness37 said:
Does anyone know if they're going to sell both the thirty-two gigabit version and the sixty-four? The sites I read online say only the thirty-two gigabit version will be available.
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I spoke with a rep and she told me that they're going to have both. 32gb for $699 and 64 for $799.
Sent from my SM-N910T using XDA Free mobile app

scoobrel said:
I spoke with a rep and she told me that they're going to have both. 32gb for $699 and 64 for $799.
Sent from my SM-N910T using XDA Free mobile app
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Click to collapse
Thank you, good sir.

Why is T-mobile so late this time? Last year they ship the Note 4 1-2 week earlier than anyone else and I was bragging.

chong67 said:
Why is T-mobile so late this time? Last year they ship the Note 4 1-2 week earlier than anyone else and I was bragging.
Click to expand...
Click to collapse
Perhaps the netflix deal.

This is one of the first major releases in a long time that I can remember where T-mo is NOT doing a pre-order.

Maybe T-Mobile got their hand slapped for shipping too early in the past?

jasbur17 said:
Maybe T-Mobile got their hand slapped for shipping too early in the past?
Click to expand...
Click to collapse
But then ATT, Sprint, Verizon are allowed to ship theirs early? Nah

My guess is since it such a short time between announcement and release they are just going to release on Friday.
I bet though come Thursday they will be on their website to order and able to arrive next day if you choose next day shipping.

Yeah....really hoping they will have plenty of stock come Friday. I want the 64gb , color doesn't matter.
Would getting there when they open be good enough, or should I line up?
Sent from my iPhone using Tapatalk

i really hope that i can go in a store on Friday and pick up a 64 gig one easily.

BlueGoldAce said:
Yeah....really hoping they will have plenty of stock come Friday. I want the 64gb , color doesn't matter.
Would getting there when they open be good enough, or should I line up?
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
I'd give them a call on Thursday to see if they are opening early. I plan on getting there right when they open to snag mine.

GOod news, Tmo taking orders tomorrow morning!
https://twitter.com/JohnLegere/status/633368961967505408

DrexelDragon said:
GOod news, Tmo taking orders tomorrow morning!
https://twitter.com/JohnLegere/status/633368961967505408
Click to expand...
Click to collapse
That's good to hear.
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DrexelDragon said:
GOod news, Tmo taking orders tomorrow morning!
https://twitter.com/JohnLegere/status/633368961967505408
Click to expand...
Click to collapse
Does anyone know if we will be able to preorder in the store?

If your on demand it's all in store. They should know tomorrow if on demand can preorder in the store...and Wednesday evening they should know their stock.
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Related

[Q] Where is the One T-Mobile (US) Announcement?

So AT&T is starting preorders today. Sprint is starting preorders tomorrow. Where is the announcement from T-Mobile? I currently have AT&T and was thinking of jumping ship to T-Mobile but now that AT&T is taking preorders and T-Mobile hasn't announced theirs yet, I'm kinda thinking of staying with AT&T.
I saw the page where T-Mobile show's their promotion but there are no real dates or anything. Has anyone heard anything?
I know, this is annoying me a bit, my thoughts is it has something to do with their launch of the iphone. I'm ready to drop Sprint for no-contract plans, but annoying that Sprint is about to start preorders and T-MO hasn't said anything since "coming soon" the other week.
We just need to be patient. Their page says we need to buy the One by the 26th for the offer, so don't imagine it being far off from the other guys. My opinion is their intentionally refraining from mentioning it because of their soon to launch iphone.
I doubt tmo will have pre-orders. Because, when have they? I don't ever remember tmo doing pre-orders for a phone. They are probably just going to announce it on launch date, which should be april 19th.
Sent from my HTC myTouch 4g using xda premium
coupetastic-droid said:
I doubt tmo will have pre-orders. Because, when have they? I don't ever remember tmo doing pre-orders for a phone. They are probably just going to announce it on launch date, which should be april 19th.
Sent from my HTC myTouch 4g using xda premium
Click to expand...
Click to collapse
Thanks for that info. Not ever being with TMo I had no idea they didn't do preorders. Thanks for the heads up
But don't they at least say when the device will be on sale? That's what they did with the iphone (April 12th announced date).
If possible, it'd be smart to release it before the 19th to undercut the other guys
I dont think so they would do any pre orders before the 12th.. they just announced the IPhone so probably once Iphone is on the shelves by the 12th then they might announce the htc one. They cant do both at the same time.
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---------- Post added at 11:27 PM ---------- Previous post was at 11:18 PM ----------
robamacaf said:
So AT&T is starting preorders today. Sprint is starting preorders tomorrow. Where is the announcement from T-Mobile? I currently have AT&T and was thinking of jumping ship to T-Mobile but now that AT&T is taking preorders and T-Mobile hasn't announced theirs yet, I'm kinda thinking of staying with AT&T.
I saw the page where T-Mobile show's their promotion but there are no real dates or anything. Has anyone heard anything?
Click to expand...
Click to collapse
OP... my opinion is to just be patient for another week or two..we have been waiting for almost 2 months since the initial announcement by htc. Another week or two won't hurt. Only if you want to go T-mobile with no contract and $70 unlimited everything..unlike att where you have to have a contract and pay $30 more on ur monthly bill...just my thought.
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I'm using an unlocked i317 while I wait for this phone. I at least hope it drops before the S4 otherwise I may have to consider it. I'd much rather have the One.
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T-Mobile does do pre-orders, they just don't advertise it. Although today they have announced the iPhone can now be pre ordered, which is a first for them
Sent from my HTC One X using Tapatalk 2
April 26 is the release date for the T-Mobile HTC ONE.
expertzero1 said:
April 26 is the release date for the T-Mobile HTC ONE.
Click to expand...
Click to collapse
source?
I work for a wireless kiosk for a wally company.
expertzero1 said:
I work for a wireless kiosk for a wally company.
Click to expand...
Click to collapse
That's probably for your kiosk. Considering they have limited stock and most likely prioritizing to major stores. I doubt they would release on a different date than the other carriers. But I guess we'll just wait and see.
Whatever.
Im just trying to help "bro." I havnt seen a release date ANYWHERE regarding the tmobile version.
its k
Tmobile version is up to pre-orders
http://shopamerica.htc.com/promo.htm?tNav=7&devicePrId=41607
I can't do check out.
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chiensibut said:
Tmobile version is up to pre-orders
http://shopamerica.htc.com/promo.htm?tNav=7&devicePrId=41607
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Click to collapse
Ugh, I'm on the new unCarrier plans so this doesn't work for me. T-Mobile, shut up and take my money!
chiensibut said:
Tmobile version is up to pre-orders
http://shopamerica.htc.com/promo.htm?tNav=7&devicePrId=41607
Click to expand...
Click to collapse
Why is the 32GB $649!?
id10terrordfw said:
Ugh, I'm on the new unCarrier plans so this doesn't work for me. T-Mobile, shut up and take my money!
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Click to collapse
Don't get what you're saying. Can't you just buy it off-contract?
Joshnor713 said:
Why is the 32GB $649!?
Don't get what you're saying. Can't you just buy it off-contract?
Click to expand...
Click to collapse
If I had a spare 650 right now, I could.
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id10terrordfw said:
If I had a spare 650 right now, I could.
Sent from my SGH-T889 using xda premium
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Click to collapse
Sorry, didn't know you meant you wanted to do the financing option. When I look at the page, it says $199 with 2-year service agreement. Guessing this means the monthly payment? Because T-MO isn't doing contracts anymore. Or did someone fudge up on the HTC website?
The 32GB T-MO version should not be the same price as the 64GB dev version!
Joshnor713 said:
Why is the 32GB $649!?
Don't get what you're saying. Can't you just buy it off-contract?
Click to expand...
Click to collapse
Because people are spoilt by useless contracts.
Sent from my Nexus 4 using Tapatalk 2

Available for employees?

Anyone know if this is available for employees or when it will be? I am on a SWAC account? Thanks
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Not one employee in the house?
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D
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I got mine for free through HTC's Champions program. 250 deposit that they refund part of when you send your qualifying device back to htc. I'm lucky enough to have a Note II that is offering a full deposit refund :good: The downside of this program is I have to wait 2 weeks for them to ship it out to my store Not sure if the program applies to sprint corporate though I'm a 3rd party store.
Darkendvoid88 said:
I got mine for free through HTC's Champions program. 250 deposit that they refund part of when you send your qualifying device back to htc. I'm lucky enough to have a Note II that is offering a full deposit refund :good: The downside of this program is I have to wait 2 weeks for them to ship it out to my store Not sure if the program applies to sprint corporate though I'm a 3rd party store.
Click to expand...
Click to collapse
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Htc champions is for preferred retailers only
Sent from my HTCONE
Att seems to be shipping in a few weeks from what my ram has told me.
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adrianr514 said:
Htc champions is for preferred retailers only
Sent from my HTCONE
Click to expand...
Click to collapse
It would appear this is the case, on the site they specifically sate "does not apply to corporate" and only list Preferred/Platinum dealers on the approved dealer list.
So, can employees buy it? Not some HTC program. I mean is it available for employees of Sprint to purchase from our company on our computer at work.
I am only asking because I live on the far side of town from the employee store. I would hate to make the trip for no reason.
Sent from my LG-LS970 using xda premium
No not yet. They put it up through there site to get people to trade in there galaxy s3 straight up (htc rep said it was aimed at the s3)
It might be a little while inventory is strained and still no black available. But on a positive note they have been quicker with employee availability minus the iPhone
Sent from my SPH-L900 using xda premium
I saw signage for HTC Champions at the Radioshack where I work... There are Radioshack everywhere. See if you can do it there.
Shifted from the bottom of the rabbit hole
thronnos said:
I saw signage for HTC Champions at the Radioshack where I work... There are Radioshack everywhere. See if you can do it there.
Shifted from the bottom of the rabbit hole
Click to expand...
Click to collapse
Its only through there site you pay them 250 for the phone they send it, you send yours in and they cut you a check for it
Update on availability I'm the advocate at my store and my phone had to be returned to inventory cause of constraints so.... Expect even longer of a wait
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Can employees buy it now? I know it had only been a week but the S4 came out so I didn't know if that changed things.
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kc_exactly said:
Can employees buy it now? I know it had only been a week but the S4 came out so I didn't know if that changed things.
Sent from my LG-LS970 using xda premium
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Click to collapse
hey KC employee here, cannot purchase the One yet, i hate waiting so i bought it outright from Best Buy, will post again when i see its available
so even if i provide the device i cant activate it on my dealer line?
LymeWire said:
hey KC employee here, cannot purchase the One yet, i hate waiting so i bought it outright from Best Buy, will post again when i see its available
Click to expand...
Click to collapse
....
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LymeWire said:
hey KC employee here, cannot purchase the One yet, i hate waiting so i bought it outright from Best Buy, will post again when i see its available
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Click to collapse
criptix said:
That's what I did.....
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Click to collapse
My understanding is (got this confirmed by corporate when trying to get iPhone 5) that even if you buy the handset full price even if directly from manufacturer, you cannot activate it on an employee account or you risk getting on corrective action up to termination. This was huge deal when the EVO 4G came out. A manager in my district almost got fired for this...
Wait until sprint sprint sends communication to employees that you can buy it for swac accounts. Just my .02 cents
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eurominican said:
My understanding is (got this confirmed by corporate when trying to get iPhone 5) that even if you buy the handset full price even if directly from manufacturer, you cannot activate it on an employee account or you risk getting on corrective action up to termination. This was huge deal when the EVO 4G came out. A manager in my district almost got fired for this...
Wait until sprint sprint sends communication to employees that you can buy it for swac accounts. Just my .02 cents
Sent from my iPhone using Tapatalk 2
Click to expand...
Click to collapse
haha hope thats not true bc ive done it for the epic 4g touch, the galaxy nexus, the evo lte and now the htc one
xanmanz31 said:
so even if i provide the device i cant activate it on my dealer line?
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Click to collapse
I had no problem activating mine on a sero plan through sprint's online chat. Idk how sprint corporate works but I dont see why it would be an issue.
I don't think that is true. I have bought numerous devices and activated them before they were available to employees.
BTW, any word on if this is available yet?
Sent from my LG-LS970 using xda premium

Sprint Pre-Order 16GB only!

For those of you planning to get the device with 32GB on Sprint, you are out of luck
I called Sprint to pre-order and they only have 16GB. The rep does not know if Sprint will carry the 32GB
mxmarcus said:
For those of you planning to get the device with 32GB on Sprint, you are out of luck
I called Sprint to pre-order and they only have 16GB. The rep does not know if Sprint will carry the 32GB
Click to expand...
Click to collapse
the 32gb from the play store works on sprint you just have to get one of their lte sims. This was confirmed yesterday
2.0t03speed said:
the 32gb from the play store works on sprint you just have to get one of their lte sims. This was confirmed yesterday
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Click to collapse
I did order from the play store.
The reason I called Sprint for pre-order is that my line is eligible for update and I want to take advantage of the savings by renewing my contract.
If Google makes the 64GB available, I will go for it
2.0t03speed said:
the 32gb from the play store works on sprint you just have to get one of their lte sims. This was confirmed yesterday
Click to expand...
Click to collapse
Do you know the process for getting the sim?
Sent from my Nexus 10 using Tapatalk 4
If you order through sprint at the discounted and subsidized price, will the phone be locked into sprints network? If so, will sprint allow unlocking at the end of the contract?
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freshlysqueezed said:
If you order through sprint at the discounted and subsidized price, will the phone be locked into sprints network? If so, will sprint allow unlocking at the end of the contract?
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
It won't be locked, You can leave after contact.
Sent from my EVO using Tapatalk
freshlysqueezed said:
If you order through sprint at the discounted and subsidized price, will the phone be locked into sprints network? If so, will sprint allow unlocking at the end of the contract?
Sent from my EVO using xda app-developers app
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Click to collapse
If true, that's quite a discount.
Sent from my EVO
Just get it on Google Play. It's cheaper there anyway. Why would you pay a contract fee when it's cheaper to go off-contract and get sim-only contract?
mevensen said:
Do you know the process for getting the sim?
Sent from my Nexus 10 using Tapatalk 4
Click to expand...
Click to collapse
If it's the same as when i needed a SIM for an iPhone 5 a while ago, walk into a store and ask for a SIM. They wanted to charge me $50 for a SIM. I pulled the saddest sob story ever and the manager felt sorry and gave me one for free since it was my "first" time.
I used my dads upgrade! I get a 16 GB one for about $86. $50 rebate and selling my Glxy 3 for $80.
Sent from my SPH-L710 using XDA Premium 4 mobile app
Confirmed on sprint. Sprint will activate in store with a UICC sim on 11/08/13
https://community.sprint.com/baw/message/670687
So I can't just call and activate? Lol. My N5 is set to arrive tomorrow but I am out of town on a business trip.... Won't be home until late Wednesday night now I need to head to the sprint store first thing Thursday morning. Ugh. So excited!
Sent from my SPH-D710 using XDA Premium 4 mobile app
Wait until 11/8? Lame. My phone arrives tomorrow I'll try an earlier activation
lolcopter said:
Wait until 11/8? Lame. My phone arrives tomorrow I'll try an earlier activation
Click to expand...
Click to collapse
Keep us posted!
Sent from my SPH-D710 using XDA Premium 4 mobile app
Does anyone know if the Nexus 5 that Sprint will be selling is unlocked?
I had a plan to buy it from Sprint, pay it off and then cancel my service with Sprint. (Don't ask why)
So I need to know if I can just take it and get it activated at T-Mobile after I cancel Sprint.
I'm definitely going to try and activate this sooner. My phone arrives today. Will check Sprint stores and Best Buy for the sim.
godslam said:
Does anyone know if the Nexus 5 that Sprint will be selling is unlocked?
I had a plan to buy it from Sprint, pay it off and then cancel my service with Sprint. (Don't ask why)
So I need to know if I can just take it and get it activated at T-Mobile after I cancel Sprint.
Click to expand...
Click to collapse
They're selling the same model as the one on the playstore, which is unlocked.
Have you got your tracking numbers for Sprint yet, the suspense is killing me. Should have ordered from the play store.
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riggs170 said:
Have you got your tracking numbers for Sprint yet, the suspense is killing me. Should have ordered from the play store.
Sent from my GT-N8000 using Tapatalk 4
Click to expand...
Click to collapse
If you didn't buy it in the initial hour of release the play store is backed up for weeks (mine arrives today, but alas, I will not be home until Wed...
I'm assuming the sprint pre-orders won't ship until the 8th? May be quicker for you to just snag one at the sprint store..
Sent from my SPH-D710 using XDA Premium 4 mobile app
It sucks that they want to charge for a SIM. Maybe I can weasel out of it since my original plan was to just pay the $100 ETF and switch it to T-Mo prepaid. If it gets them more money, maybe they'll give me a SIM so I stick around for another few months out of laziness.
Basically I figured $100 to switch to TMo early was worth it since I'll be paying $30/mo instead of $80 and my contract has 4 months left on it. But if I can get the SIM for free and easily switch to TMo after the contract ends, I may just stick around for now.
The only thing that sucks is that 11/8 date. I could go to Walmart and get a TMo SIM tomorrow once my phone gets here but if I stay with Sprint a little longer, I'll only be able to play with it on WiFi until Friday.
Hmmm.....

HTC One M8 for $99 Tomorrow only 5/8/14

http://www.androidauthority.com/htc-one-m8-99-contract-377786/
Do you need to have an upgrade eligible line to sign a 2 year contract for this price?
Sprint is out of stock, and the h/k edition does not apply the discount. This sucks ?
Sent from my 831C using XDA Free mobile app
sslbaron said:
Sprint is out of stock, and the h/k edition does not apply the discount. This sucks ?
Sent from my 831C using XDA Free mobile app
Click to expand...
Click to collapse
Raincheck?
mswlogo said:
Raincheck?
Click to expand...
Click to collapse
+1 or offer the h/k edition ?
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sslbaron said:
+1 or offer the h/k edition ?
Sent from my 831C using XDA Free mobile app
Click to expand...
Click to collapse
Or at least knock $100.00 off it.
By way does anyone know if they drop the no contract price by $100.00 as well. I just bought my no contract one only 6 days ago.
mswlogo said:
Or at least knock $100.00 off it.
By way does anyone know if they drop the no contract price by $100.00 as well. I just bought my no contract one only 6 days ago.
Click to expand...
Click to collapse
Not likely. I would think the discount is an incentive for new customers or for people looking to sign a new 2-year contract agreement. The last paragraph of the article could use some clarification, though.
Sent from my HTC device
What do you wanna bet that Samsung made out better than HTC did with this stupid deal.
I know several people that were interested in this deal and they were sold out, so guess what they came home with !!
A Samsung.
How could you start something like this with out good stock?
And they are probably low on stock because of all the early faulty units.

Nexus 6 on contract VZ?

I've anxiously awaiting the nexus 6 on verizon. I'm a little worried, as I have contacted Verizon twice and they have no record of them opening up the pre orders tomorrow. Both reps checked everything they have and don't show it at all. Is it going to be available on contract for verizon? Will it be available for pre order?
Sent from my SCH-I605 using XDA Free mobile app
Well they got the Turbo announcement out of the way, nothing holding them back now. Im going to just get it off the play store tomorrow though, Im not going to wait for them!
im gonna order off the play store tomorrow too, hopefully Verizon does not screw us and try to fight there activation
GHII said:
Well they got the Turbo announcement out of the way, nothing holding them back now. Im going to just get it off the play store tomorrow though, Im not going to wait for them!
Click to expand...
Click to collapse
forsaken82 said:
im gonna order off the play store tomorrow too, hopefully Verizon does not screw us and try to fight there activation
Click to expand...
Click to collapse
If you order off the play store, you have to pay full price right?
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yes you do, i still have unlimited data so i don't want to sign another contract
celyko said:
If you order off the play store, you have to pay full price right?
Sent from my SCH-I605 using XDA Free mobile app
Click to expand...
Click to collapse
For my company I am the VZW authorizer for our account and business\enterprise support have not been able to tell me if can pre-order until last night. My rep emailed me saying that Friday I can pre-order...
There are so many answer out there who knows... I sent my new unopened box of the Samsung Note 4 back to their return center in TX yesterday so I am hoping that they have it all processed and in the system so I can get that line to show the upgrade again for the re-order...otherwise I have to wait next week.
Never had a Nexus look forward to it really enjoyed the Note line but if they will not get anymore root (maybe late) no roms no sell for me...at least my Note 3 has SS installed for the custom rom.
will verizon be able to sell the 64gb version?
I decided to just buy it from Motorola using their credit. Now the question is when will Motorola sell it on their site? !?!
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celyko said:
I decided to just buy it from Motorola using their credit. Now the question is when will Motorola sell it on their site? !?!
Sent from my SCH-I605 using XDA Free mobile app
Click to expand...
Click to collapse
That is the question. I want to use my moto credit also. I haven't seen any confirmation anywhere that Motorola will be selling it.
Mayze23 said:
That is the question. I want to use my moto credit also. I haven't seen any confirmation anywhere that Motorola will be selling it.
Click to expand...
Click to collapse
On the Motorola website for the N6, it does say they will be selling it off contract in November, but no matter how many times I ask they don't know any more. :/
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parcou said:
For my company I am the VZW authorizer for our account and business\enterprise support have not been able to tell me if can pre-order until last night. My rep emailed me saying that Friday I can pre-order...
There are so many answer out there who knows... I sent my new unopened box of the Samsung Note 4 back to their return center in TX yesterday so I am hoping that they have it all processed and in the system so I can get that line to show the upgrade again for the re-order...otherwise I have to wait next week.
Never had a Nexus look forward to it really enjoyed the Note line but if they will not get anymore root (maybe late) no roms no sell for me...at least my Note 3 has SS installed for the custom rom.
Click to expand...
Click to collapse
You should recontact them and see what they are saying now.

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