Xperia Z Serious Issue - Xperia Z Q&A, Help & Troubleshooting

Hello,
I purchased Xperia Z box packed from Dubai, My friend brought this for me and i opened sealed and switch on.
After some minutes it just got hang and i had to hard reboot. Then after hard reboot it was keep restarting.
I read many forums and solutions, I first updated it hardly from PC Companion, it was ok but when i went to change sim card again it started rebooting, then i used flashtool to flash rom but same issue after some hours rebooting stare...
Went through PC Companion support zone and repair but after installation after setup done main screen come rebooting start..
I have no idea what is the main issue? cell phone is unlocked
Please help

Related

Xperia TX bricked (only showing sony logo then a triangle with an exclamation mark)

Please help me guys, I have no one else to turn to. My parents are gonna kill me if they find out what I did to my phone.
So my phone accidentally fell at school with the bluetooth still on.So I put the battery pack, power it on, but then it started to go on a boot loop i.e.
Sony logo-->Xperia Logo-->color animation-->black screen. But after 3-4 hours, it managed to do a complete boot! But I noticed that the bluetooth wasnt turning on. So stupid me, I restarted the device, then it started to go on a boot loop again. I got home and I tried it a couple of times more with the power and volume rocker combinations... didnt work either.
I even started using pc companion. didnt work (kept on doing the same thing
SUS --> same thing
NOW: I tried it using a different computer so I went to an internet shop and downloaded pcc and sus. I started pc companion... but halfway through the download... MY PHONE RAN OUT OF BATTERY and didnt finish the update. :'( Now, whenever I'm booting the phone, I only get the Sony logo and A TRIANGLE WITH AN EXCLAMATION MARK AND A PHONE UNDERNEATH.....
PLEASE HELP ME! My Phone is a Sony Xperia TX Lt29
Last Version before the crash: JB 4.1.2
No root (Noob here)
please... please. i dont know what to do. thank you in advance to anyone who can help me
calm down.
Charge the phone until it is fully charged.
Download PCCompanion and do a fresh install of it.
Run PCCompanion and choose software update.
Use the option to repair your phone, then follow the instructions.
Let us know how you get on
PS
This will only do a software repair, if something broke because you dropped it (Which it sounds like) you are going to have to come clean and tell your parents to get it fixed.
HI gregbradley '^^
gregbradley said:
calm down.
Charge the phone until it is fully charged.
Download PCCompanion and do a fresh install of it.
Run PCCompanion and choose software update.
Use the option to repair your phone, then follow the instructions.
Let us know how you get on
PS
This will only do a software repair, if something broke because you dropped it (Which it sounds like) you are going to have to come clean and tell your parents to get it fixed.
Click to expand...
Click to collapse
THANK YOU FOR YOUR REPLY!!! really thank you :'(
I already did something with the phone because I've been doing a lot of searching on the net lately...
I reinstalled the software using Sony Update Service (SUS) and it booted normally! (but sadly it was only during the FIRST BOOT UP) when I turned off the phone to re insert the sim card and micro sd, It started doing it again... but then, after 6 or 7 tries, it managed to skip past the sony logo-->xperia--> logo-->color animation? and do another complete boot
Now I decided to go to settings and do a complete factory reset cause I thought it would fix everything... but it didn't. It started doing the same thing, and I had to give it 10 or 12 tries before eventually booting up again. When it booted up normally, I was even able to play music with it and change the settings like brightness, volumes, equalizers, and even arrange widgets!
SITUATION NOW:I turn on the Wi-fi and it's in a boot loop again and I'm charging the phone up to 100%
(i did the vol.up vol down power combination before charging)
gregbradley, is it because of our slow internet connection??? (it took me like 4 nerve racking hours to finish the update) but sus was able to complete the download and install the software... what the f*ck is wrong with my phone (((( ohgod
AND:
I'll follow your instructions when the charge is complete...... and I'll be back to you with the results.God I hope this works.Thank you again.
Have you tried only partially flashing part of an ftf file. I know when my phone was on the brink of death I discovered that if I only flashed part of an ftf using flashtool that it would work. I think I would check everything that has exclude (ie: Exclude System) and it would work for me. Its not the end of the world though as the phone does work. Just a bootloop. If you can get it into flash mode then just exclude everything except System, Kernel, and baseband if I'm not mistaken.
hi Cammarratta '^^
Cammarratta said:
Have you tried only partially flashing part of an ftf file. I know when my phone was on the brink of death I discovered that if I only flashed part of an ftf using flashtool that it would work. I think I would check everything that has exclude (ie: Exclude System) and it would work for me. Its not the end of the world though as the phone does work. Just a bootloop. If you can get it into flash mode then just exclude everything except System, Kernel, and baseband if I'm not mistaken.
Click to expand...
Click to collapse
Thank you for the reply man '^^
um... to tell you the truth, I have no idea how to partially flash a tft file, let alone flashing. O_O (see how noob i am?) its saddening. So am I in the point right now where my phone's problem is unsolvable via pc companion or sony update service??? Plus I've been doing some searching here on xda and I saw this thread about xperia TX users updating to version b 167 and that their bootloaders are now locked.
This is what my phone is exactly doing whenever I try to boot it up:
Sony Logo---->Xperia Logo----> Color waves animation?---> FREEZE-->black screen then the Sony Logo again.
Whenever I try to boot up for the 2nd time this happens:
Sony Logo----> Black Screen---> Phone turns off---> Sony Logo again
(((
You have flashtool yes? If you load up like you're going to flash a ftf file. Once you click to load up the ftf file it'll pull a menu where you pick what you want to flash. On the right side of flashtool that's where the exclude part is. That's where you have to check the *exclude option. The same thing happened to me when I accidentally flashed a T cm10 rom on my phone. I had to partially flash a ftf file to get it to boot. It should work but since you're not familiar with flashtool its going to make it a bit harder for you in the end. :/
carloptimus3d said:
Please help me guys, I have no one else to turn to. My parents are gonna kill me if they find out what I did to my phone.
So my phone accidentally fell at school with the bluetooth still on.So I put the battery pack, power it on, but then it started to go on a boot loop i.e.
Sony logo-->Xperia Logo-->color animation-->black screen. But after 3-4 hours, it managed to do a complete boot! But I noticed that the bluetooth wasnt turning on. So stupid me, I restarted the device, then it started to go on a boot loop again. I got home and I tried it a couple of times more with the power and volume rocker combinations... didnt work either.
I even started using pc companion. didnt work (kept on doing the same thing
SUS --> same thing
NOW: I tried it using a different computer so I went to an internet shop and downloaded pcc and sus. I started pc companion... but halfway through the download... MY PHONE RAN OUT OF BATTERY and didnt finish the update. :'( Now, whenever I'm booting the phone, I only get the Sony logo and A TRIANGLE WITH AN EXCLAMATION MARK AND A PHONE UNDERNEATH.....
PLEASE HELP ME! My Phone is a Sony Xperia TX Lt29
Last Version before the crash: JB 4.1.2
No root (Noob here)
please... please. i dont know what to do. thank you in advance to anyone who can help me
Click to expand...
Click to collapse
just let it plug in with the charger and keep your phone on for day, usually that will fix it after a few hours with that logo running
Use a battery charger, charge for at least half the entire batt and then follow the thread on flashing, download some files while charging to minimize downtime
Sent from my LT29i using xda premium
Hey guys...... ))))
First and foremost, thank you for all your replies.. really helped me a lot (
It's okay now guys! '^^ I re installed the software via Sony Update Service and it worked. At first I thought the phone was a goner cause it didn't manage to do a complete boot right after the installation. (Phone was stuck on the Sony Logo) But then the next morning, I tried it again and it worked!!
BUT: What I fear now is that the phone might suddenly crash again if I turn on the WI-FI (just like what happened in my previous attempts) If the phone crashes, I fear that the phone would start going on a boot loop again.So basically, I'm just using the phone for media purposes only i.e. Walkman, Gallery,Camera, Movies.
Any thoughts on this, cool, awesome people of xda? '^^ (cant update my apps and google now f*ck)
just.. sad. I miss Flipboard,Modern Combat 4, My Daddy Was a Thief, Real Racing 3, DEAD SPACE (((
one question...
Did something broke inside my phone when it fell?? If yes... WHAT EXACTLY IS IT?? why is it behaving this way??? Why does it keep on boot looping??? should I go and let an expert open it????
carloptimus3d said:
First and foremost, thank you for all your replies.. really helped me a lot (
It's okay now guys! '^^ I re installed the software via Sony Update Service and it worked. At first I thought the phone was a goner cause it didn't manage to do a complete boot right after the installation. (Phone was stuck on the Sony Logo) But then the next morning, I tried it again and it worked!!
BUT: What I fear now is that the phone might suddenly crash again if I turn on the WI-FI (just like what happened in my previous attempts) If the phone crashes, I fear that the phone would start going on a boot loop again.So basically, I'm just using the phone for media purposes only i.e. Walkman, Gallery,Camera, Movies.
Any thoughts on this, cool, awesome people of xda? '^^ (cant update my apps and google now f*ck)
just.. sad. I miss Flipboard,Modern Combat 4, My Daddy Was a Thief, Real Racing 3, DEAD SPACE (((
Click to expand...
Click to collapse
If it's only when you start the wifi it's an hardware problem.
Send it to service
hello
Cammarratta said:
You have flashtool yes? If you load up like you're going to flash a ftf file. Once you click to load up the ftf file it'll pull a menu where you pick what you want to flash. On the right side of flashtool that's where the exclude part is. That's where you have to check the *exclude option. The same thing happened to me when I accidentally flashed a T cm10 rom on my phone. I had to partially flash a ftf file to get it to boot. It should work but since you're not familiar with flashtool its going to make it a bit harder for you in the end. :/
Click to expand...
Click to collapse
What version for ftf version for xperia tx should i flash???? the ics one??? the latest??? helppp
and should i check everything that's in the exclude option?
The latest one, and don't exclude anything
Sent whilst sat on the toilet.

HELP! Process system isn't responding

Hi dear XDA users!
I have a really big problem with my Xperia Z C6603 device.
2 days ago I was travelling by bus when I noticed my phone vibrating in my pocket. When I took it out i saw it is rebooting..
It looked like bootloop, i restarted the phone again = it booted up, but at the lockscreen its freezed and rebooted again.. So when I arrived home I made a full wipe, then reboot. After the lockscreen an error popped up:
"Process system isn't responding", No matter which option I choose, the result: black screen then reboot..
Please help me to fix this, i have no idea whats wrong with my phone. I don't want to take it to the service, my warranty is out of date.
I tried to:
- Flash 4.3 firmware with Flashtool = didn't work
- Flash 4.2.2 firmware with Flashtool = didn't work
- Update phone via Sony PC Companion = didn't work
- Repair phone via Sony PC Companion = didn't work
- Flash old 4.1.2 firmware with Flashtool = Phone works, but don't recognize the SIM card, and WIFI / Bluetooth doesn't work.
- Tried to Update 4.1.2 old firmware via Sony PC Companion = "Process system isn't responding"
Any idea? Please help me.
Thanks
maybe you didn't check wipe options on flashtool.if you checked and the problem persists, no way,it's a hardware problem and should return to service.
aliakbar.mirzaee said:
maybe you didn't check wipe options on flashtool.if you checked and the problem persists, no way,it's a hardware problem and should return to service.
Click to expand...
Click to collapse
I checked the wipe options..
Sorry to hear that, btw thanks for reply.
Have you dropped your phone or faced it with water? It's strange if this just happened in your pocket.
mzyil said:
Have you dropped your phone or faced it with water? It's strange if this just happened in your pocket.
Click to expand...
Click to collapse
No, I haven't dropped or faced it with water. As I said it is just happening when it was in my pocket.. But you are right, it is strange....

[Q] Bricked SP after 4.3 update?

i used the phone without any problems since the 4.3 update. after the 4.3 update my SP starting to behave very slowly and one day after update i take the phone from charge and never worked again. always black screen. when i try to turn on it flashes some red led light three-four times and nothing happens. i gave it to repair via warranty they fixed and said to me software reinstalled, try using original sd and sim card, but i already have original sd card and sim card. one day after repair same thing happened. not starting/booting again. Can anybody help me please if you know any solution?
Try to enter flashmode and flash the device with flashtool. See my guide

Phone Bricked :( drivers needed

I got my phone a week ago used. I had previous xperiance (no pun intended :crying: ) with a xperia ray and had it running all types of roms. Wanting to have the same experience i tried to flash cm11 for locked bootloader and it all went wrong. I didnt even flash it. I was formating the cache and cmw touch froze. I waited 5 min and nothing happened. So i did the off thing in the back and now it gets stuck on sony logo. If conected to the computer nothing happens but green led then red and stops at sony logo. I tried flashtool but it says no drivers and i cant find them. I used sus and it cant detect phone. Pc starts to install something when plugging in but then stops. I have c5306. Can someone walk me through this?:crying: I had 4.3 so i dont think sus would work. Even if i cant fix does anyone know where i can have it repaired in victoria bc for cheap? I bought it mint for 125 from friend and dont want to spend over 50. Maybe even 25.
Thanks,
Ethan
I said it before, there's no such thing as a fully bricked Xperia SP unless you're having hardware issues.
Try installing the following drivers: http://doomlord.xperia-files.com/download.php?dlid=Rmxhc2h0b29sLWRyaXZlcnMtMS41LTIwMTQwMzE4
Then run flashtool again in order to flash your ftf file.
Thanks for your reply but I already fixed it. I earlier tried sus to fix but it wouldn't get recognized so I thought that pcc wouldn't either. But last night I was in a very passed off mood that I tried it and.it worked! Now I'm on stock 4.3 rooted with towelroot. I don't think I'm gonna go for custom rim until I have unlocked bootloader. I will take a look at drivers though. Thanks

[Q] Bootloop issue

Guys,
My Xperia Z1 C6902 had a water damage earlier and after getting rejected warranty, with the help of my cousin i Have found out the part of the board which was causing the issue and got it back to life in a day. The phone was working fine. No issues from hardware was noted after testing it for a week. But suddenly at today afternoon, the phone restarted itself and got struck at SONY logo.. It never successfully booted after that. I tried to flash stock rom using flashtool. The PC has not detected my phone even if it is boots still SONY logo still... Any idea or suggestion?

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