Galaxy Note 5 - Will Not Download Image Attached to Message - Galaxy Note5 Q&A, Help & Troubleshooting

Unable to download pic attached to message
Just purchased the Galaxy Note5. Received a message that had a 32KB pic attached to it but it would not download. Had switched to the Note from an iPhone 6 so any help would be appreciated. Thank you.

Was it a mms (text message)? If so, sometimes if you have wifi on pictures may not come through or might be delayed.
Sent from my SM-N910T3 using Xparent Skyblue Tapatalk 2

Yeah I'm running into same issue. As soon as i turn off wifi my mms downloads. Issue doesn't happen all the time, but when it does taking the phone off wifi always works.

Same here, must be on cell radios to download. Have learned to have people send images or files to my email since I am always on WiFi due to poor signal at both home and work.

Related

HTC one will not send/receive MMS on any rom after last night

Hi Guys, new user long time lurker here.
Getting to the point, my HTC One was doing amazing until I woke up this morning. It is currently running ARHD 3.2, the stock google rom and I've been loving it. I was getting mms last night, woke up in the morning and I couldn't send or receive them. I have tried everything. I wiped it, flashed it again, wiped it, then (the weirder part) restored a backup of ARHD which was the tweaked Sense rom, I believe it was 12, and I still had the same problem. i've removed APN, added them, changed them, and still nothing. Any ideas? I've also changed my messaging apps, moved to Textra, and still nothing. Logically it seems as though something has been removed or edited in my phone that causes the block, but even a restore which was from 32 days ago still cannot send mms. I'm stumped. Also I have made sure my data was on and all that stuff.
Thanks guys, I appreciate anything you can help me with.
Someone posted what sounds like the exact same thing in the Android forums but this site won't let me paste the link. Carrier is AT&T and they were stumped.
Sent from my HTC One using Tapatalk 4
Call your service provider and ask them about it. Or test another phone that's on the same tower, if capable.
Sent from my HTC One using XDA Premium 4 mobile app
bbinder said:
Someone posted what sounds like the exact same thing in the Android forums but this site won't let me paste the link. Carrier is AT&T and they were stumped.
Sent from my HTC One using Tapatalk 4
Click to expand...
Click to collapse
I guess ill try my parents phone. If nothing changes I'll call the provider tomorrow.
EDIT: it seems to be a tower issue since my mothers phone can't send MMS either. It's strange because it had the same problem at work, but that was only ten miles away. But in a city area. Quite frustrating.
This is the thread. Sounds similar no?
Sent from my HTC One using Tapatalk 4
bbinder said:
This is the thread. Sounds similar no?
Sent from my HTC One using Tapatalk 4
Click to expand...
Click to collapse
Sounds similar. I have absolutely no other issues it's just mms. internet is fine, everything is a ok.
Exact same problem with my unlocked htc one since last night. Was in multiple group chats and all of a sudden I couldn't send or receive any mms messages to or from the groups. Problem is persisting this morning. I'm in the NYC area and wondering if there are network issues. Where are you located?
NextNexus said:
Exact same problem with my unlocked htc one since last night. Was in multiple group chats and all of a sudden I couldn't send or receive any mms messages to or from the groups. Problem is persisting this morning. I'm in the NYC area and wondering if there are network issues. Where are you located?
Click to expand...
Click to collapse
Lower bergen county, near Newark Nj. seems to be trend happening here!
I've been on the phone with support for awhile now, nothing has changed on my phone, they said they reset my network when I turned it off like twice, now I can receive them but not send them.
Late update, but this happened to both my phone (Trickdroid 9) and my girl's (stock, unrooted) that night. Working now, but it was annoying as all hell.
New issue. I can now send and receive pictures! awesome! Bad news: while I am connected to wifi, I do not have anything other than minimum service, so I can only text and call! I understand that the wifi is being used, but I can't send or receive mms for example if i'm on a wifi network. is it as simple as fixing an APN? or changing it? Anything possible? Searching only gets me people who want to turn of LTE with wifi so I'm stumped!

[Q] MMS issues. Please help. Comes up as code instead of the image.

Galaxy Note 4. T-Mobile NK4
I've reset it, I've used Odin and this happens on multiple roms.
I have also odin back to NIH and let it upgrade with ota and that still didnt fix it. This is incredibly annoying and has never happened before.
Stay stock and get the issue fixed with tmobile on the phone. Also try sending ur self a pic
Try clearing Cache!
I don't know too much this I just a suggestion not a FIX!
I had the same thing happen a couple days ago....only from one contact though...turns out it was how thier phone sent the phot. Not my note. Not much help but a lil insight for you
Had this happen the other night and it was only from one person. Turned out to be them. Was getting MMS photos without trouble from others. Just not this one person.
Sent from my SM-N910T using XDA Free mobile app
I had similar problem receiving picture from friend with Verizon phone.
Sent from my SM-N910T using XDA Free mobile app
My wife's phone (TMo Note 4, stock, 4.4.4, unrooted) just started doing this last night. She has had issues since day one (she got the phone the day before launch in the mail from TMo) with MMS. Specifically group messaging. She can send out a group message and everyone gets it but when gets replies they all sort back to her individual conversations with those in the group chat. Today she and I both started getting regular SMS extremely late or not at all (I have a Nexus 6, rooted, 5.1) and after a reboot I will get a bunch of old messages flood in but some never get delivered. Everyone seems to be getting all of my messages and everyone seems to be getting all of hers (except me).
Any ideas?

Sms sending problem when using on Verizon LRA partner carrier

My carrier refuses to help me with this issue since it's not a phone that they carry.
First some background info. I have a problem using the Nexus 6 on my carrier, "Bluegrass Cellular" which is a regional cdma/lte carrier partnered with Verizon Wireless under their "LRA" (LTE in rural America) program. This issue I can guarantee happens with every user using the device on other carriers under the same agreement. Friend who uses a n6 on another partnered carrier has the same problem. The Issue doesn't seem to be ROM dependant either. If more carrier specific info is needed I can provide it.
Before a wonky work around mentioned next, this is the issue. Problem is if connected to LTE, everything works properly, calls in and out, mms in and out, and receiving sms as normal. But you cannot send sms (pre 14r radio, after 14r radio sends but delays). If you are connected to LTE, when you send a sms it will fail with the message message, "cant send message (insert carrier name) error -1. But you could downgrade network to 3g and you can send fine. But back to LTE sms lags.
Only fix/work around is to flash any m preview radio. Which leads me to think it could possibly be radio related. With those, sms sends, but it takes 40 seconds to send per text. Does anyone have any ideas? 14r+ radio with delay is better than nothing, but it's still rather frustrating.
Outgoing sms on LTE/cdma: average 40 second delay to send message, with higher than normal send failure rate.
Outgoing sms with LTE disabled: sms sends within 5 seconds.
Still when on LTE there is no delay on receiving texts. Only sending.
I Tried sms over ims on/off and a few other pokes and prods, no different. Can provide logcat or anything else if desired. Just trying to get an idea what's going on.
Tl;Dr
APNS are set properly, mms in/out works fine, calls in/out work fine, receiving sms is fine, sending sms on cdma 1x/3g is fine.. Just sending sms on LTE has a roughly 40 second send time with a abnormal send failure rate.
Sorry for the long post I am just trying to cover all the bases for which could be applicable to finding a solution. Thanks in advance for any inputs!
Sent from my Nexus 6 using XDA Premium 4 mobile app
Bump still looking for any suggestions at all
Sent from my Nexus 6 using XDA Premium 4 mobile app
Bump, still looking for any input to the situation
Sent from my Nexus 6 using XDA Premium 4 mobile app
Same issue
I just switched to Bluegrass Cellular today and brought my Nexus 6 aboard and am experiencing the exact same issue. I am running Android 5.1.1 with baseband: MDM9625_10446.01.02.101R and cannot send SMS outbound at all. I can receive SMS, calls, and data all fine, but no outbound texts will go through at all. I will follow the advice already in this thread and update to Android M preview to see if the updated baseband will "sorta" fix the issue so I can at least send outbound, even if it is delayed. I am willing to provide logs if anyone can look into this issue and see a possible resolution.
M preview radio will sorta fix it and make it so it will send on LTE after a delay of like 40 seconds. If you are on 1x/3g sms will work fine.
Sent from my Nexus 6 using XDA Premium 4 mobile app
stlpengineer said:
I just switched to Bluegrass Cellular today and brought my Nexus 6 aboard and am experiencing the exact same issue. I am running Android 5.1.1 with baseband: MDM9625_10446.01.02.101R and cannot send SMS outbound at all. I can receive SMS, calls, and data all fine, but no outbound texts will go through at all. I will follow the advice already in this thread and update to Android M preview to see if the updated baseband will "sorta" fix the issue so I can at least send outbound, even if it is delayed. I am willing to provide logs if anyone can look into this issue and see a possible resolution.
Click to expand...
Click to collapse
No need to flash the entire M. Just flash the radio unless you want more that don't work.
I just wish we could figure out why it delays and how to resolve it. Any radio but m preview sms will just fail after so long. M preview radio will delay but eventually send after average 45 seconds. It's just so odd to me.
Calls in out fine
Mms in out fine
Sms in fine
Sms out 1x/3g fine
Sms out LTE no m radio no send
Sms out LTE m radio 40 seconds to send but will send.
Interestingly enough if you go into network settings and set to LTE only rather than LTE cdma sms will not send. So I can't tell if it's radio or it not wanting to use the ims features I'm really lost at this point
Sent from my Nexus 6 using XDA Premium 4 mobile app
prdog1 said:
No need to flash the entire M. Just flash the radio unless you want more that don't work.
Click to expand...
Click to collapse
Can you please provide me a link to a tutorial or explain how I can flash the baseband on my current version of Android? I've never done that before, but would love to learn how to.
stlpengineer said:
Can you please provide me a link to a tutorial or explain how I can flash the baseband on my current version of Android? I've never done that before, but would love to learn how to.
Click to expand...
Click to collapse
http://forum.xda-developers.com/nexus-6/general/how-to-nexus-6-one-beginners-guide-t2948481 all you need to know is here
Sent from my Nexus 6 using XDA Premium 4 mobile app
Anybody at all????? I also suffer from this annoyance and along with evilryry have tried multiple things to no avail...
Sent from my Nexus 6 using XDA Premium 4 mobile app
If it is delayed it is carrier. Nothing you do to device outside APN and PRL will fix in my opinion. Carrier/tower problem.
Progress
Ok, I flashed the 24R Android M Preview 3 baseband to my phone last night and texts were still failing altogether this morning when on LTE. I had alot of text messages on my phone (over 21,000 total according to the SMS Backup and Restore app). I deleted alot of old text messages on my phone and my texts are now going through without delay. However...MMS is still not working, but I suspect that has something to do with me not having a Bluegrass APN setup on my phone (if anyone has BG's APN settings, I would be happy if you could provide me a link to them, because I do not see them on their website).
stlpengineer said:
Ok, I flashed the 24R Android M Preview 3 baseband to my phone last night and texts were still failing altogether this morning when on LTE. I had alot of text messages on my phone (over 21,000 total according to the SMS Backup and Restore app). I deleted alot of old text messages on my phone and my texts are now going through without delay. However...MMS is still not working, but I suspect that has something to do with me not having a Bluegrass APN setup on my phone (if anyone has BG's APN settings, I would be happy if you could provide me a link to them, because I do not see them on their website).
Click to expand...
Click to collapse
If you want to use mms on a non bluegrass phone you are limited to one specific texting app "8sms" with mms settings as shown in picture. Make sure you don't forget the last setting X-MDN:##LINE1#. Mainly you need the mmsc mms on wifi (yes bluegrass supports it) and the extra http header above.
Sent from my Nexus 6 using XDA Premium 4 mobile app
prdog1 said:
If it is delayed it is carrier. Nothing you do to device outside APN and PRL will fix in my opinion. Carrier/tower problem.
Click to expand...
Click to collapse
Why would it work fine in other phones across multiple carriers in this instance? I've tested several different phones also and I've noticed this happens only in Motorola phones not made specifically for Verizon lra carriers. I've used a Verizon galaxy s4 and everything worked great. It feels like somewhere in the radio software or wherever is not letting the ims feature work.
Sent from my Nexus 6 using XDA Premium 4 mobile app
Still Occuring on Android 6.0
So here's an update. I had been running Android 5.1.1 on my Nexus 6 for months with the 24R baseband and had zero problems with SMS being delayed. Everything worked like normal. I updated to Android 6.0 which installed the 27R baseband and the delayed SMS issue is back. I tried reverting the baseband to 24R and the delayed SMS issue was still present. Any ideas on how to fix this? I will be happy to provide logs or any other diagnostic information.
Odd....
Quite frankly, I'm still baffled by this issue. I bought the Nexus 6p and am still with Bluegrass Cellular. Once I popped in my SIM and had them change my IMEI number, I thought that the delayed SMS issue would be a thing of the past. The issue is STILL PRESENT on the Nexus 6p which is manufacturered by an entirely different company than the 6 was (Huawei). I don't suspect it is the radio any longer, as this has happened to me on multiple phones.
I've been toying with different remedies and strategies for months. I've started thinking it's software related and needs to be addressed to Google, but unfortunately I highly doubt they'd care.
stlpengineer said:
Quite frankly, I'm still baffled by this issue. I bought the Nexus 6p and am still with Bluegrass Cellular. Once I popped in my SIM and had them change my IMEI number, I thought that the delayed SMS issue would be a thing of the past. The issue is STILL PRESENT on the Nexus 6p which is manufacturered by an entirely different company than the 6 was (Huawei). I don't suspect it is the radio any longer, as this has happened to me on multiple phones.
Click to expand...
Click to collapse
Check your pm
evilryry said:
If you want to use mms on a non bluegrass phone you are limited to one specific texting app "8sms" with mms settings as shown in picture. Make sure you don't forget the last setting X-MDN:##LINE1#. Mainly you need the mmsc mms on wifi (yes bluegrass supports it) and the extra http header above.
Sent from my Nexus 6 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Didn't know you had a thread going for this. Do you still need 8sms with those headers added? I could probably change your http header elsewhere and get it working with all message apps.
For the SMS delayed issue, I have found a fix with the help of @evilryry and have made a flashable for it. Just waiting for a little more confirmation so I can be sure to give accurate instructions.
daheazle said:
Didn't know you had a thread going for this. Do you still need 8sms with those headers added? I could probably change your http header elsewhere and get it working with all message apps.
For the SMS delayed issue, I have found a fix with the help of @evilryry and have made a flashable for it. Just waiting for a little more confirmation so I can be sure to give accurate instructions.
Click to expand...
Click to collapse
I can comment that I've been using Google messenger for somebtime now and it's been fully functional. Just have to restore apns with apn backup and restore that I got from a rooted thumb cellular phone and then add mms line to apn type under vzwinternet and so far so good.

Unable to download or see "screenshot" MMS messages recieved.

Hi, My phone is stock and on the Tmobile network with default settings. My wife has a Samsung Note 4, whenever she sends a screen shot, my phone always tell me that the message is not downloaded and/or "Download Unsucessful". When I do download it, its just a blank file, unable to be seen. But when she sends a normal pic from her phone's camera, it comes in fine.
Its not just her, I have the problem with others sending me screenshots also, iPhone and other Samsungs. My Nexus 6 don't discriminate, it seems to be allergic to all those PNG files. What do u guys think? I tried searching everywhere, I'm sure I'm not the only one running into this problem.

mms problem note 9

every time I send or get a photo it says something at the top of the photo when I write nothing using the default message app
note 9
what can i do to fix the problem
thank you
I have problems sending multimedia messages. Pictures won't go thru. I already tried everything even factory reset but nothing. Btw I'm on Verizon's network
Sent from my SM-N960U using Tapatalk
MissyKoneko said:
I have problems sending multimedia messages. Pictures won't go thru. I already tried everything even factory reset but nothing. Btw I'm on Verizon's network
Click to expand...
Click to collapse
Check your apn settings. You may need to modify them. I was having a similar issue with my s8 on tmobile. Once I updated my apn, no issues.
What would be the correct settings?
Sent from my SM-N960U using Tapatalk

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