Blutooth volume goes up and down by itself when playing music - Galaxy Note5 Q&A, Help & Troubleshooting

Anyone having an issue with the Bluetooth volume going up and down when playing on a Bluetooth device? My volume goes up and down by itself? Not huge increasing but enough to become annoying.
Anyone else?

Nvrenough said:
Anyone having an issue with the Bluetooth volume going up and down when playing on a Bluetooth device? My volume goes up and down by itself? Not huge increasing but enough to become annoying.
Anyone else?
Click to expand...
Click to collapse
Mine seems to drop to where the red starts, like the warning for turning it up pops up and I am able to turn it past that but then it goes back down... It is still plenty loud enough but yeah I have noticed it tool, as far as it going back up and down on its own I have not seen that.

Same here! Got my Note5 32gb Black on release day 21st Aug. Day 2, I noticed the volume going up/down while streaming Bluetooth from my car. I did a couple of factory resets due to unrelated stuff. Since then I haven't notice the volume going up/down while streaming Bluetooth.
roger1955
SM-N920T
32 gb
Black Sapphire

Thanks Ill try that
Its damn annoying lol

My note 5 - 32 GB is doing that on Bluetooth in the car, on my Bluetooth speaker and on the wired earphones. Very annoying. I am about to take it back as it seems like the volume is on a yo-yo. Any fixes other than the multiple factory resets as that seems like a major pain since I spent so long setting up all my apps and preferences.

I may have fixed this issue. I had the same problem both before and after I enabled SoundAlive+ and volume normalization.
I went to settings/sounds and notifications/sound quality and effects.
Clicked Adapt Sound, and went through the setup process. This seemed to cure the problem.
SoundAlive+ is turned off at this time. Not sure if I turned it off or the system did. Either way, I'm not turning it back on for fear the issue will return.
Hope this helps.

Related

Focus S Headphones Controller Not Working

The phone rocks, but it does have some flaws. Right now I can't seem to pause and play without pressing the button on the headphones like 2 or 3 times. I tested out a few headphones that I know worked on my old Focus and my iPhone and they don't work consistently either.
I also tried the Focus S headphones on my iPhone and it works perfectly. Anyone experience this?
you know i have, i've been posting (*****ing) about this since sunday I'm suspecting a major flaw in the design of the jack itself, but we'll see. The next track/previous track doesn't seem to work at all, and the pause/play seems to take some manipulation to work
this happens to me as well, kind of really annoying, and really my only gripe with the phone.
I get a popping sound through the speakers in my car (AUX plug) when I change from track to track. I am using the same cord I used to use with my Focus and I've checked my Focus S in both of my cars that have an AUX input.
Has anyone else tried this?
Plug your phone into your car using a male-to-male 3.5 cord and play your music through it. When you change from one track to the next you'll hear a popping sound. It's much louder in my Lexus vs my Impala but it's obvious in both cars.
I am also having both the controller issue and the "popping" sound through the speakers of my car.
The volume buttons seem to work, but the play/pause button only works when I hold the button for a second or two before letting it go. Because you have to hold it for a second before it registers, you can't use it to go back or forward through songs. I tried the controller from my Venue Pro in the Focus S with the same results, so the problem is probably with the phone itself and not the controller.
Whenever I have an AUX cable plugged into my car with the engine on, I can here a loud whining noise that I assume is the cable acting as an antenna and picking up noise. When I plug in the DVP, it seems to sort of ground the cable and stop picking up noise even when music isn't playing. With the Focus S, the noise continues when the phone is plugged in and only stops when music is playing. During the short time between songs, music is not playing and there seems to be a sort of noise spike that makes a "popping" sound.
I suspect both of these problems are related and have to do with the jack as jmerrey suggests.
I have been having the same issues with both the Car playback and the controls on headsets. I really hope they fix this major flaw. This phone will go back if not.
Sent from my SGH-i937 using XDA Windows Phone 7 App
FYI I am using a stereo Bluetooth headset from Motorola and do not see any of the above issues.
Volume up/down, pause/play and skip forward and back all work as expected.
Sent from my Focus S using XDA Windows Phone 7 App
jfreiman said:
FYI I am using a stereo Bluetooth headset from Motorola and do not see any of the above issues.
Volume up/down, pause/play and skip forward and back all work as expected.
Sent from my Focus S using XDA Windows Phone 7 App
Click to expand...
Click to collapse
that's because the issue stems from the actual headphone jack, it's not a software or firmware problem, but a hardware issue.
Okay I figured out how to get the controller to work pretty much 100% of the time. You can't just press the button, you have to hold it down for about half a second for it to pause and play consistently. Any more or any less than half a second and it won't work. I've been doing this for pretty much the entire day and it seems to be working now. Little annoying that it works on a delayed press but its better than not working at all.
Yes, but you still don't get the double press for next track, or triple for previous track. I've been able to get the double press to work a few times, but that's it. I've also noticed that with aftermarket sets, like a beats headset, it's incredibly inconsistent. I really hope this is fixable with a software patch, but I'm not holding my breath.
Sent from my SGH-i937 using Board Express
I have only volume up on all type of press button.
anyone hear if this is going to be addressed or if it has been acknowledged?
thanks
I have the same problem with my Focus S. The volume buttons are working fine, the problem occurs only with the play / pause button.
If you want to play / pause you have to hold the button longer than just the usual
short click. If you know the trick it works most of the time for play / pause, switching songs with a double click is almost impossible and very hard to time.
I tried it with the original headset from my Focus S and with the Nokia purity all have the same problems.
I also tried the all headsets with my Lumia 800 and a Omnia W all working fine.
It seems to be a Focus S only problem, not sure if it is hardware or software related.
I'm on 8107 using 2103.11.10.1 Firmware would a hard reset solve the problem??
firmware issue
I have experienced all of these problems above and here are a few tips/fixes and ideas. First with the headset controller on the ear buds, I noticed if you press harder it picks it up easier. If you get it down just right you can time it for going forward and backwards. Still not a real fix. Its definitely the phone because it works on my focus, iPhone, and mac. Also, I think it may be firmware related because the popping occurs between songs for the aux cable in the car only when audio isn't playing, so I would assume it had something to do with the firmware, not the hardware. It distinctly gets quieter when music plays, even if the music is silent (just knowing something is playing is enough for it to shut up). Also I noticed that when I plug in my phone for battery, it connects, disconnects and then reconnects. I noticed this with the vibration (should only be once, actually is 2-3 times). And when battery is low you notice because you plug in, it disconnects and you get a notice of critically low battery, and then it connects. I think this may be the firmware that all the ports seem to turn on and off whenever given any form of stimulus (data or power sent through them).
The phone rocks The phone rocks
Tango and the new Samsung Firmware fixed this issue!!!
Now i can listen to my music how it is meant to be!!!
:victory::victory::victory:
i got tango, but no new firmware. Which update updated the firmware?
I got Tango, but I had to hard reset my Focus S to get the Firmwareupdate.
Maybe because I InterOP unlocked my Focus S, I'm not sure why it worked after a Hard Reset.
My Software is now:
OS: 7.10.8773.98
Firmware: 2103.12.05.2
yes but didnt the LE2 software update disable your ability to interop unlock your device?
if we can get the phone accept our own signed cabs we can extract the driver updates, fixes and patches and ignore the diagnostic tool updates that disable our interop unlock method.
in short make a backup BEFORE applying any samsung OEM updates, when you need to interop unlock again, you can revert to your pre OEM update, apply the interop unlock again, then re apply the OEM update. from what i gather you are best doing this every time you have an OS update as there have been issues with restoring backups that cross OS versions...
Oh course you lose any unbacked up txts etc, but i think the benifit outweighs the hassle.
Ikkari said:
Tango and the new Samsung Firmware fixed this issue!!!
Now i can listen to my music how it is meant to be!!!
:victory::victory::victory:
Click to expand...
Click to collapse
I got the firmware update, but it didn't fix my headphone issues. It is still incredibly unresponsive, and the annoying clicking that is head better via aux cable is still present. Anyone have the same issue?

Notification sound too quiet at first

Hi.
I have searched for this problem and haven't found anything useful. When I get a notification from let's say Facebook Messenger, it's either too quiet or doesn't produce a sound at all. After a couple messages get through one after another, it gets louder.
Is there a setting I'm missing?
I've noticed it too. Whats weird is that this happened to my Droid 3. Its annoying. A great example was my alarm this morning. I heard it really lite then it jumped to its correct volume setting. Every, please chime in if you've been noticing this!
Noticed this on alarm. I don't mind ascending volume but it's not ascending volume at all - more like very low and a crescendo to its normal volume.
This is new with Lollipop for me. It happens with all sound. I can even go to the volume settings, and the first time I 'preview' a sound it will do the same thing before it corrects itself (afterwards the previews will then work fine until I pause for a minute and try again.. then same problem).
Bumping this.. becoming a problem. Anyone have a fix or workaround?
In addition to above, I'm also noticing that I have my volume set to max.. but occasionally I'll find it somehow reset itself to "mid" levels.
I don't think this is something that can be turned off or on, most likely it's some kind of bug. Let's just hope it gets fixed soon, it's really annoying
The Motorola forms say it's a safely feature, preventing you from damaging your hearing if it goes off while it's next to you head. It should at least be an option.
Sent from my XT1095 using xda-developers.com, powered by appyet.com
I found that if I use the volume rocker to change the volume it sometimes makes the volume turn off. Instead I go into settings/sound and change the volume from there
Same issue here. Samsungs have this exact same "feature" too, drove me nuts back when I owned one. When I create ringtones, I create them with the intent of getting the impact of the song or melody right in those first few seconds, and "increasing ring" completely ruins it. I installed this app for the Samsung back when it was on either ICS or KK, but sadly it doesn't seem to work with Lollipop. Maybe we can all bug the developer to make it work with Lollipop?
https://play.google.com/store/apps/details?id=com.shumoapp.disableincreasingring&hl=en
I'm rooted, so if anyone knows where to go in the system files to change this, I'd be willing to try it.
Sent from my XT1095 using xda-developers.com, powered by appyet.com
Elsydeon said:
Same issue here. Samsungs have this exact same "feature" too, drove me nuts back when I owned one.
Click to expand...
Click to collapse
I don't think this is an escalating ringtone feature -- I think it's a bug. Possibly it's just really poorly implemented, but I've used escalating volume on ringtones with CM before and compared to that, the volume inconsistencies here are far too sudden and inconsistent. For example, sometimes half my notification is quite (or possibly completely silent?) and sometimes the entire sound comes out at the desired volume.
It also does it for tone it makes when you change the volume (i.e. the first time you click vol up/down, the tone it makes is way too quite, then you have to change the volume a couple of more times to get it play at the correct volume). Hopefully this isn't something they designed on purpose, b/c if it is then that's just a terrible user experience (why would I want the preview of how loud I'm making the volume to come out at the wrong volume?)
piccit said:
I don't think this is an escalating ringtone feature -- I think it's a bug. Possibly it's just really poorly implemented, but I've used escalating volume on ringtones with CM before and compared to that, the volume inconsistencies here are far too sudden and inconsistent. For example, sometimes half my notification is quite (or possibly completely silent?) and sometimes the entire sound comes out at the desired volume.
It also does it for tone it makes when you change the volume (i.e. the first time you click vol up/down, the tone it makes is way too quite, then you have to change the volume a couple of more times to get it play at the correct volume). Hopefully this isn't something they designed on purpose, b/c if it is then that's just a terrible user experience (why would I want the preview of how loud I'm making the volume to come out at the wrong volume?)
Click to expand...
Click to collapse
After using my Moto X for almost a week, I'm starting to see what you're saying, but I'm not sure Motorola would see it as a bug. I've noticed more than once my phone will be sitting right in front of me, and while the screen flashes on for a notification, no sound follows it, even though my notification volume is clearly up. If I go back in and try running manual tests, the notification sound works fine. It's possible that my notification tone (I picked Tejat) is just so short, that the 1-2 seconds it plays for is enough to get lost entirely as part of that initial volume ramp up.
Also have the same issue as you with the initial press of the volume control rocker as well...this issue also seems to extend to any menus that involve picking a sound file to play (like picking a ring tone). Any initial file played will always have its first few seconds lost, and then all sounds will play fine afterwards. If you exit the selection menu and go back in, same thing happens.
My guess is that the initial time an app plays a sound, the first few seconds get lost...following that, it'll play it ok. If you exit the app, it seems like this behavior is reset...which could be where it feels like the volume is inconsistent. But this overall behavior does seem like a permanent escalating ringtone "feature".
This is definitely a "feature" that's coded in the framework. There used to be an xposed module that would take care of this and turn it off. I think it's highly specialized to each individual ROM/device, but you guys that are rooted could try it and see if it makes a difference. I know I will once I get my device.
This is part of the system I think. Because when I get a message notification although is less than one second I can hear it perfectly loud and clear even with the phone "deep sleep", but when I get a call the ringtone always sounds very smooth and after one second goes louder. I think this should be an option and no a " must have"
I have the same problem with ringtones, notifications and in-app sounds, and it all started since I upgraded to Lollipop, so I don't think this is a feature, because it didn't happen on Kitkat. Also, when using Whatsapp and Facebook Messenger I noticed that the internal sounds of these apps are messed up, they sound very very quiet or they don't sound at all.
I think we should go to Motorola forums to let them know about this annoying bug.
krogan said:
I have the same problem with ringtones, notifications and in-app sounds, and it all started since I upgraded to Lollipop, so I don't think this is a feature, because it didn't happen on Kitkat. Also, when using Whatsapp and Facebook Messenger I noticed that the internal sounds of these apps are messed up, they sound very very quiet or they don't sound at all.
I think we should go to Motorola forums to let them know about this annoying bug.
Click to expand...
Click to collapse
Agreed, this has to go up to software issue. I mainly bought the X over a Nexus 5 due to the front facing speakers, it is quite a shame that the one thing I was looking forward to has a flaw on it (at least with the lollipop update).
I've noticed this issue too ever since the Lollipop update. At first I thought I had done something wrong because I couldn't find anyone else reporting the problem, but a buddy of mine said he noticed it too. I don't see how this could possibly be an intended function, as most stock notification sounds are so short that they finish before the "crescendo" actually gets to a high enough volume. It also doesn't happen on a consistent basis. I can get one notification that is perfectly loud start to finish, and the next will start super quiet or be completely inaudible.
Does anybody know if there's a support thread for this with Motorola?
I just opened up a discussion on the Moto support forums for this issue. Hopefully something comes from it.
Workaround!!!
Settings --> Sound & notification --> Audio Effects --> Turn the Equalizer OFF for the speaker.
Worked for me!
FootySr said:
Workaround!!!
Settings --> Sound & notification --> Audio Effects --> Turn the Equalizer OFF for the speaker.
Worked for me!
Click to expand...
Click to collapse
Not for me. ? Mine's been off for some time.

Speaker volume much softer than it was when I first got the phone

When I first got my phone music and youtube videos were really loud with the built in speakers. So much so that I had to turn the volume down a little bit for comfort. Now when I make sound it starts out very loud but quickly softens drastically. Like something is trying to auto normalize the sound to a much lower volume.
What bugs me is it used to work great. I'm on the same firmware version and such that I was on before.
Is anyone else having volume issues with their built in speakers?
youngm77 said:
When I first got my phone music and youtube videos were really loud with the built in speakers. So much so that I had to turn the volume down a little bit for comfort. Now when I make sound it starts out very loud but quickly softens drastically. Like something is trying to auto normalize the sound to a much lower volume.
What bugs me is it used to work great. I'm on the same firmware version and such that I was on before.
Is anyone else having volume issues with their built in speakers?
Click to expand...
Click to collapse
I'm experiencing this too. I feel like it was designed this way. But I want to see some documentation.
Maybe you're just adjusting to the volume?? Kind of like when a fast car doesn't feel fast anymore.
Are you on a custom rom?
I'm on Stock ROM.
I know it isn't me just getting used to it. When I play some music it is really loud and vibrates my phone noticeably. After about 1 or 2 seconds though it quiets and my phone stops vibrating as much and I have a hard time discerning voices in the sound.
If I pause the video for a few seconds and start again the same thing happens. really loud then quieting.
If I turn down the video all the way then turn it up all the way fast the same things happens. I can feel the vibrations of the sound then they lessen and quiet down.
Interesting. I tried it this morning after a fresh charge and it works great now. I wonder if previously I was always testing at night when my battery was low. Perhaps this is some kind of built in battery savings scheme? When I was experiencing the issue I verified that Battery Savings mode was turned off. But perhaps this is something that auto happens when the battery is low?
I'll have to try again tonight.
I'm starting to have the same issue. Posting here for any updates, and I'll update as well if I figure out what's going on.
Me to guys....I thought I was going nuts today... Every roms got quiet audio and I'm just like wtf...so I flash stock images and STILL its quiet...I'm just wondering if its some kinda power save feature.
i've been looking through the mixer_paths.xml file to see if i can find headphones and speaker values to increase to increase volume and this mixer_paths file is different than what i'm used to with samsung and LG phones. i'm probably missing some values to see because i normally use 920 text editor but that app currently isnt working with android 5.0. has anyone found the values to change the increase volume?
I have the same issue. If i reboot the phone everything sounds great then shortly after the volume drops and its difficult to hear things. This happens evem during calls while using speaker phone. I've looked in all the settings and can not find anything to do with this. Any help would be much appreciated.
Thank goodness I'm not the only one! I have this exact issue as well.
So this actually worked on my N6 maybe it will work for yours. After a reboot problem remains. I applied small pressure evenly to the speakers with my fingers and bam problem gone. I seriously hope we don't have bad hardware. Hope this helps you guys as well.
https://forums.motorola.com/posts/add203215b?commentId=837982 If you see Moto's Official forum lot of other people are having this same Issue
Add me to the list thought I was going crazy too
I'm pretty sure it's a software issue. On mine, the volume does the normalization thing, but if I switch orientations it goes back to full volume before dying down again. Hopefully it gets fixed soon.
Same issue here. Thought I was loosing my mind. The volume goes down tremendously after starting music via the speakerphone after about 1 or 2 seconds. I have completely reset my phone and toggled the power saving setting and I'm still having this issue. Getting very annoyed.
Same issue here. My battery was down to 4% and the volume started getting lower some times.
Also it seemed like turning the device (display rotation?, gyro sensor?) had to do with it.
I also hear some noise (crackling) when the phone is at full volume and it's not playing music.
IndoorSnowStorm said:
I'm pretty sure it's a software issue. On mine, the volume does the normalization thing, but if I switch orientations it goes back to full volume before dying down again. Hopefully it gets fixed soon.
Click to expand...
Click to collapse
Same here with the normalize issue...tempted to send my nexus 6 back to motorola but it was so hard to get this phone
Cant believe google has yet to address this... I hope its a software fix coming.. I cant even really judge the audio bc i cant play anything at max volume smfh
Sent from my Nexus 6 using XDA Free mobile app
I think it's a software issue. Whenever I notice the phone's volume is lower than it should be, I press volume up and down repeatedly then it goes back to normal. Gets annoying though.
Anyone found a solution for this or it just is what it is? Also notice the volume increases when I rotate the landscape view..then normalizes lower after a few seconds...
I've hard reset....flashed a fresh copy of 5.0.1 still no solution? Could this be a hardware issue?
Sent from my Nexus 6 using XDA Free mobile app

What Could Cause Bluetooth Audio Stutter? [6.0.1]

Hey everyone,
I've been battling this issue since Day 1, and its been a bumpy road. It seems as though this is a widespread issue across many Android devices, and fixes range but none of them seem to completely eliminate it.
When connected to Bluetooth audio, certain devices, the audio stutters or "skips". Ive noticed this extensively in KItKat. One fix for rooted devices was to increase the idle CPU frequency, I did so with Tasker and it definitely suppressed the stuttering, but did not completely eliminate it.
One of the most notable points of stuttering is when you answer a call via Bluetooth, then hang up. After hanging up, and music resuming, there is a solid ~10-20 seconds of constant stuttering and skipping until playback returns to normal.
Imagine my surprise when I upgraded to 6.0.1, and had absolutely no stuttering without increase CPU frequency or anything! Just buttery-smooth playback, all the way through, even after hanging up a call.
However, a couple of weeks after, the issue came back again. I had to re-enable my task to increase idle CPU frequency, and that horrible stutter after hanging up a call is back, strong as ever. To me this indicates perhaps something I modified after stock interfered., however nothing I can think of should come close to affecting it, other than XPOSED (however, XPOSED was installed prior to this issue coming back up, and no new modules were added)
Additionally, since Marshmallow, my phone won't reconnect automatically to my head unit. For example, when my car is on accessory mode and the stereo is on and BT connected. When I start the car, the system momentarily turns off for ~5 seconds at most, and turns back on. With Lollipop it would automatically reconnect, here is causes some serious problems as the only way to get them to reconnect after is to turn off the stereo and the phone, and turn both back on again. Sometimes I even have to do a couple of cycles.
Does anyone have any ideas?
i tried to do everything possible to fix the issue... I have a stuttering keyboard as well... anykeyboard I use seems to stutter, it lags a little, but most words that i type apear two times...
I have no issues at all like that, or stuttering throughout the system. It is specifically related to Bluetooth audio.
Anyone?
I've always thought kernel
unibomber said:
I've always thought kernel
Click to expand...
Click to collapse
If you do not have this problem, what kernel do you use? I just flashed BeastMode today, hoping that will bring me a bit of luck. However as it worked initially and a few weeks later broke down into the pathetic mess once again, I have my doubts
I use power amp and in advance I set thread priority to the highest and audio buffer to 750ms. I've used them all and haven't had skipping
unibomber said:
I use power amp and in advance I set thread priority to the highest and audio buffer to 750ms. I've used them all and haven't had skipping
Click to expand...
Click to collapse
Seems to have improved it, but reconnect issue is still present
The reconnect issue may be related to the stuttering.
The unit may be also trying to download contacts at the same time which causes the stutter.
Have you tried unpairing it from the unit, renaming your phone and then pairing it again?
Will Rickards said:
The reconnect issue may be related to the stuttering.
The unit may be also trying to download contacts at the same time which causes the stutter.
Have you tried unpairing it from the unit, renaming your phone and then pairing it again?
Click to expand...
Click to collapse
I have in fact tried to re-pair the unit many times, to no avail. Factory resets also yield no benefits. It is set to auto download contacts, I'll try to disable that option to see if it improves anything.
I have the stuttering almost removed, however it still sometimes occurs. On a recent long-distance road trip, it randomly started stuttering after playing flawlessly for 1.5 hours, it was incredibly frustrating. I rebooted the phone, and the stereo, reconnected and it started playing smoothly again. Keep in mind however this is with both raising idle CPU frequency, and changing the poweramp options mentioned in Post #7
Perhaps I should try a custom ROM?
You can also try stopping media scanning. I think there is a xposed plugin
I only notice this on a non-name-brand headset. (Also, after it happens, I disconnect and reconnect...and it works fine from there on out...until Power down) My other 3 don't have this problem. Music plays, get a call, hang up, music pick right up. Didn't read your post in detail to see if you've tried a different pair of BT receiver.
FWIW it's not just you, also use PowerAmp, have the buffer turned up, and also get stuttering. On pvsgh's stock rooted deodex'd debloated 5.1.1 with beast mode 1.92 + ZL fix and both my motorola s10 headset and sharkk speaker stutter from time to time. It does not seem to be universal. In the beast mode thread it bluetooth audio issue was brought up, but didn't really get much attention ::shrugs, palms up:: I even limited them to media only but still get the stuttering.
Like so many things it seems, it worked ok before the MM update (910t3 on dok2 ootb) and now doesn't. Kinda like my ability to sign into enterprise level (work - EAP login) routers...
CM12.1 didn't make a difference in my case. Been on several stockish 5.1.1 roms as well. It still happens. Swapping out roms doesn't appear to pay off. It hasn't for me anyway :-/
Interested to see if a solution (or a cause?) lands here...
Sent from my SM-N910T3 using XDA-Developers mobile app

Issue with bottom speaker in certain games?

Just wondering if anybody else has experienced this. For me, specifically when playing Dissidia FF: Opera Omnia and one other game that I tried once but can't recall... When playing, sometimes the bottom speaker will not play sound at all or sound will play in "crackles" (as in, the game sound plays in crackle-length spurts). I can't find any particular cause for it, and messing with settings has done nothing.
Doesn't happen to me with watching videos, listening to music, or playing other games. But I'm wondering if it's somehow still something on my end, or if other people have experienced this. It doesn't happen constantly (sometimes the sound is just fine), but I'd say... Maybe 60% of my time spent playing, this issue occurs.
This is indeed a known software issue on MR2 seemingly to do with low volume. Does briefly increasing and decreasing the volume make the problem go away for a while?
Hmm... Initially I had thought I tried that thoroughly enough. But I figured out a way to make the issue more repeatable, and I tried turning up the volume well past the halfway point (which is usually overkill on this phone... lol). Turns out the sound does indeed kick back in when the volume is put above halfway or so. Sorry, I didn't realize it had to go that high to realize what's going on.
It's still weird that it only seems to happen in this one game I play (and that one other random one). All my other games, music, and videos have no issues. Well, here's hoping they eventually fix it... lol.
Gamesoul Master said:
Hmm... Initially I had thought I tried that thoroughly enough. But I figured out a way to make the issue more repeatable, and I tried turning up the volume well past the halfway point (which is usually overkill on this phone... lol). Turns out the sound does indeed kick back in when the volume is put above halfway or so. Sorry, I didn't realize it had to go that high to realize what's going on.
It's still weird that it only seems to happen in this one game I play (and that one other random one). All my other games, music, and videos have no issues. Well, here's hoping they eventually fix it... lol.
Click to expand...
Click to collapse
I had the same issue playing Clash Royale and Final Fantasy 7. Like you, turning it up to about 60% "fixed" the crackling. But it would return again eventually when I turned the volume back down. I ended up returning the phone because the Microsoft Store is an amazing place with 30 day returns. I love the phone so it sucks, but that issue is a real deal breaker. Once they get it fixed I'll look into getting another. On a side note; I did contact Razer support through twitter and they were going to send me an RMA. Had to go through the whole song and dance of "Did you try a hard reboot" and "Did you do a factory reset". If you decide to do an RMA and they say no let me know.
Nevermind

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