Third N910T replacement; something stealing app focus - T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting

I'm about to receive my third warranty replacement for the numerous problems I had with my Note4. Most of the problems are fixable (camera, GPS, etc), but one problem is bad and I don't see a simple solution.
Something seems to be intermittently stealing the focus from my app (I believe). So, if I'm watching YouTube, it randomly pauses because it thinks I've switched apps. If I'm recording video, it randomly stops, because it thinks I've switched apps. If I'm playing a video game, it pauses while I'm playing until 'I return'. If I go to the app-switcher, sometimes it closes randomly before I select which running app to switch to.
I actually bought a new SD card (64GB wasn't really doing it for me, anymore, anyways) but the problem persists. The phone does seem better behaved before all my apps repopulate (although there's not much to do on the phone before the apps are back), so I suspect it's an app, but I haven't heard anything about this sort of problem on any website or forum.
Lastly, the problem may have started around the time of the StageFright patch in August, but a lot of apps also updated around that time.
I'm stock 5.0.1 without root (maybe in the future), although I always disable T-Mobile bloatware like DT_Ignite. Any help or suggestions are appreciated. Thanks in advance.

anyadike said:
I'm about to receive my third warranty replacement for the numerous problems I had with my Note4. Most of the problems are fixable (camera, GPS, etc), but one problem is bad and I don't see a simple solution.
Something seems to be intermittently stealing the focus from my app (I believe). So, if I'm watching YouTube, it randomly pauses because it thinks I've switched apps. If I'm recording video, it randomly stops, because it thinks I've switched apps. If I'm playing a video game, it pauses while I'm playing until 'I return'. If I go to the app-switcher, sometimes it closes randomly before I select which running app to switch to.
I actually bought a new SD card (64GB wasn't really doing it for me, anymore, anyways) but the problem persists. The phone does seem better behaved before all my apps repopulate (although there's not much to do on the phone before the apps are back), so I suspect it's an app, but I haven't heard anything about this sort of problem on any website or forum.
Lastly, the problem may have started around the time of the StageFright patch in August, but a lot of apps also updated around that time.
I'm stock 5.0.1 without root (maybe in the future), although I always disable T-Mobile bloatware like DT_Ignite. Any help or suggestions are appreciated. Thanks in advance.
Click to expand...
Click to collapse
Just a shot in the dark: go to Settings, Display, and make sure Smart Stay is unchecked.

Parnelli98 said:
Just a shot in the dark: go to Settings, Display, and make sure Smart Stay is unchecked.
Click to expand...
Click to collapse
Thanks - And sorry for the late reply (I don't remember getting a notification about a reply). I'll try your suggestion if the problem comes back.
It appears to be a problem with the Samsung Techwin app for their video cameras. For others, the app would just randomly pop-up during phone use, making the problem easier to diagnose. For me, it would just steal focus.
I uninstalled the app & things are back to normal.

anyadike said:
Thanks - And sorry for the late reply (I don't remember getting a notification about a reply). I'll try your suggestion if the problem comes back.
It appears to be a problem with the Samsung Techwin app for their video cameras. For others, the app would just randomly pop-up during phone use, making the problem easier to diagnose. For me, it would just steal focus.
I uninstalled the app & things are back to normal.
Click to expand...
Click to collapse
Very cool you found what was giving the problem. I'll remember this fix as well, another tool in the toolbox!

Related

S5 and Pandora hesitations with screen off

I'm coming from the S3 and never had any problems with this, but on the S5 Pandora gives occasional hesitations (real quick skips) whenever I let it play with the screen off. It might happen 2 to 10 times per song, just depending. Sometimes I can go a while without it happening, but can't figure out anything that's different. It does not seem to depend on signal strength at all, as it happens in areas with good coverage. I thought maybe it has to do with the cpu being throttled down when the screen is off, but I'm not sure...but if so, I would think others would be having the same thing happen. Anyone have any ideas?
Uninstall app named 'adapt sound'
Or if you aren't rooted, just disable that app via the app manager. Please ask if you need further detail , I'll gladly assist.
I appreciate the suggestion, but after testing out quite a bit with "adapt sound" disabled, it seems like this isn't really making a difference.
I also should add that I'm usually streaming via an aux cable. After further testing, it seems that maaaybe toggling from the higher to lower quality audio makes a little bit of difference, but still doesn't eliminate the problem. Also, not sure why higher quality audio would be an issue given the strength of my LTE signal when this is happening...
Any other suggestions...
Are you not rooted/not willing to? I used a friends phone (not rooted) to test disabling adapt sound, they were having this same problem. Unfortunately disabling it didnt really change anything, to my surprise. I rooted the phone and fully uninstalled the app, and what do you know, the stuttering went away.
Now there could be a debate here about correlation vs causation, i have no clue how or why this happen(s). Just that it seemed to fix it for 2 phones ive personally dealt with.
I will find the discussion i previously read which singled out 'adapt sound' as culprit & see if there are other suggestions,
I cant believe no one else has anything to contribute
I am rooted but had tested your suggestion out by just disabling adapt sound from the application manager. I'll try completely uninstalling it though and test some more.
Another thing Pandora does is occasionally freeze upon opening after I've used it a few times since a reboot (it'll play, but everything in the app is frozen and the system will warn the app has become unresponsive). So I have to reboot to fix. With the stuttering and this, I had kind of decided Pandora just has problems running on 4.4.2.
Anyway, I'll report back after more testing, but would still welcome comments or suggestions.
netter123 said:
I am rooted but had tested your suggestion out by just disabling adapt sound from the application manager. I'll try completely uninstalling it though and test some more.
Another thing Pandora does is occasionally freeze upon opening after I've used it a few times since a reboot (it'll play, but everything in the app is frozen and the system will warn the app has become unresponsive). So I have to reboot to fix. With the stuttering and this, I had kind of decided Pandora just has problems running on 4.4.2.
Anyway, I'll report back after more testing, but would still welcome comments or suggestions.
Click to expand...
Click to collapse
I saw posted somewhere else that someone found out that if they turned off adblocking in luckupatcher it fixed it, so do you have luckypatcher with adblocking enabled or adaway? Give disabling that a shot if so and report back.
Sent from my SM-G900A using Tapatalk
I never was able to resolve the hesitations, despite having tried various combinations of disabling system apps like Adapt Sound and MusicFX. I also did not have any ad blocking installed. I was also having both Pandora and Spotify freeze and act wonky right after starting them up, which required a reboot to fix. That problem was more regular, and so I eventually narrowed it down to the fact that it would happen after every time I used the stock mobile hotspot. I was unable to resolve the issue any other way other than flashing back fresh to stock, rerooting, and reinstalling all my apps. Now everything seems to be working, and I think it may have resolved the occasional hesitations too - been listening a couple days and it hasn't been happening like it was before. Anyway, I went ahead and posted about the link between mobile hotspot and my issues with Pandora and Spotify here:
http://forum.xda-developers.com/att-galaxy-s5/general/pandora-spotify-skips-freezes-stock-t3004521

Pandora crashing?

Has anyone else had an issue on the S6 Edge with the Pandora app not responding? Nothing I have tried has stopped the issue. Sometimes it will play for a while, but as soon as I turn my screen on it will freeze up, slow down my whole phone and then eventually just either stop running altogether or will display an ANR. It was doing this when I had the phone completely stock and still does it after I have rooted.
I have uninstalled, cleared application cache, cleared phone cache, changed settings with data and nothing will fix it.
Any insight would be great.
Thanks
I also wanted to report I have the same issue but I have the HTC M8. I don't think its specific to the S6.
Zabalba said:
I also wanted to report I have the same issue but I have the HTC M8. I don't think its specific to the S6.
Click to expand...
Click to collapse
chiming in from VZW G3, can confirm it is not limited to only the s6. I had freezing on both 5.1.1 AOSP and 5.0.2 stock rooted.
If you’re acquiring issues for the S6 Edge with the Pandora application certainly not replying, often times quitting your current application, re-opening that and also going back to http://www.pandora.com for your best suggestions.
I have had an issue when running my Pandora as well. It makes a crackling sound if I'm scrolling or touching the screen while it plays and then after a few of those crackles it just starts emitting this horrible high pitched squeal until I hit the back button enough times. Even then if any sound comes through the phone like a notification or incoming call, it starts again until I reboot it. I've had the phone for less than 24 hours...
S6 here and Pandora problems as well...just stops responding and I get the wait, report or OK prompt.
Thing is, it worked fine at first and my phone had not been updated, so I'm assuming at some point Pandora updated and fubard it.
Hope there's a fix soon!
I have this issue as well on a Nexus 6 pretty much every time I use Pandora. I've never had a problem in the past on any prior phone. I haven't seen many other people talking about this so I have kind of assumed it's related to Lollipop and having a lot of apps installed or something (worth noting even if I remove all apps from recents and reboot it still happens).
So frustrating. At least I'm not alone.

help! super lagging oculus 360photos

Hey need some help 360photos app on my gear vr for s6 has gotten some extreme lag now with head movement and I have no Idea why? Only app that does it... well cinema does it slightly but 360photos is like I'm tripping hard on shrooms or drank a fifth of vodka and everytime I move my head it's like a blur till I stop my head and it focuses. Does it regardless of Internet connection (turned on airplane mode to see if it was a streaming issue).* Uninstalled 360photos and oculus home neither of which helped me. Only thing I've really tinkered with in the actual vr apps is sideloading downloaded videos into milkvr app. Most of which don't work now that I downloaded the latest update, for some reason. I didn't convert them when uploaded them onto s6 just copied them but still not sure why that would be an issue. Anyone else having this issue or is there anything that I can do to make it clear up the way it was when I bought it. Really don't want to have go through the bulls hit Hassel of resetting my phone. Help would be greatly appreciated thanks.
I have experienced this a few times with my S6. Both times turned out to cause by some third party app. First one was a sense 7 clock widget. After uninstalling, issue went away. Second time was after installing sygic gps. Your issue could very well be the same, some rouge app that was poorly written.
verboten said:
I have experienced this a few times with my S6. Both times turned out to cause by some third party app. First one was a sense 7 clock widget. After uninstalling, issue went away. Second time was after installing sygic gps. Your issue could very well be the same, some rouge app that was poorly written.
Click to expand...
Click to collapse
No I got it fixed would say that was it but havn't deleted any apps. I had to go into the dialer enter *#0*# brings up a menu, select scope ( I think, been a few days since I figured it out) and you have to run checks on gyroscope and manually calibarate compass.

LG better fixes these issues in the Marshmallow build, or I am saying godbye to LG...

Touchscreen Issue: This thing has been persistent from the very beginning. After struggling for months, it has been mostly fixed with the last update. But double tap to wake is still a 50/50 chance, most of the time it's 4 taps to wake.
WiFi Issue: I have come across may complaint across internet about wifi issue for LG G4, ppl suggested several solutions but none really worked. Wifi connection suddenly drops, and also takes a considerable amount of time when waking up from sleep. It gets very annoying when I am on a voip or hangout call.
No it's not my router or my phone. Because it's the same on my home and work network, where other devices just work fine. Also I don't have any of those issues on CM12.1 rom. CM is quite nice on LG G4 but having to be using it on CM is not an option, as I lose the camera.
Besides I didn't pay the money to purchase a flagship device to use it on a different rom.
So, that's it. LG better fixes it on the Marshmallow, otherwise Good Bye LG.
Update: The WiFi is much better since I uninstalled Xposed. I am guessing that some xposed module had something to do with it. Can anybody confirm?
No change in the double tap to unlock though. Funny thing is that it works perfectly with CM.
Sorry to hear you are still having issues with your device. My only issue is the double tap to wake/sleep, but its something that I can live with. I never had an issue with wifi on any network, work/home/neighbors, ever.
Have you tried any of the roms supplied by our great devs or are you on stock?
esjames said:
Sorry to hear you are still having issues with your device. My only issue is the double tap to wake/sleep, but its something that I can live with. I never had an issue with wifi on any network, work/home/neighbors, ever.
Have you tried any of the roms supplied by our great devs or are you on stock?
Click to expand...
Click to collapse
I tried stock rooted debloated, also stock-based xtreme rom. Always having these issues.
Hmm..... Thats weird, My G4 has been runing good since I first purchased it in september..... Guess I got lucky.
I feel the ops pain, because I've had the WiFi issues a few times, and the tap to wake is 50/50 at best. I'm also growing tired of waiting for updates from LG or Tmo.
The poor 5GHz wifi support kills me. Only device in the household that has that issue. Other than that, though, I've been pretty happy with the G4.
I purchased my G4 a month ago and don't have those issues. Double tap works fine and my phone uses 5g WiFi at home. I wish you luck op.
As far as the WiFi is concerned, I have the same problem. Using WiFI Analyzer, I can see that all available wireless networks near me drop to 0 every minute or so, and then start back up. My wife also has a G4, and her device does not do that. I'm wondering if there was either a bad batch of WiFi radio chips, or poor connections to the mainboard for a group of these.
I think the tap to wake issue is because of that other stupid "feature" that I'm sure not a single person uses.
You know the one where when the screen is off, you swipe down from the top of the screen and it shows the clock? My phone often mistakes my taps to wake as swipes and tries to activate that instead (I can tell because the notification led comes on when that is activated).
Is there any way to turn that thing off? It is completely useless. It would be one thing if it showed the notifications but no it just shows the clock
aptalca said:
I think the tap to wake issue is because of that other stupid "feature" that I'm sure not a single person uses.
You know the one where when the screen is off, you swipe down from the top of the screen and it shows the clock? My phone often mistakes my taps to wake as swipes and tries to activate that instead (I can tell because the notification led comes on when that is activated).
Is there any way to turn that thing off? It is completely useless. It would be one thing if it showed the notifications but no it just shows the clock
Click to expand...
Click to collapse
I agree with you on... that is probably the case. A completely useless feature, which also doesn't work half the time.
suhridkhan said:
Touchscreen Issue: This thing has been persistent from the very beginning. After struggling for months, it has been mostly fixed with the last update. But double tap to wake is still a 50/50 chance, most of the time it's 4 taps to wake.
WiFi Issue: I have come across may complaint across internet about wifi issue for LG G4, ppl suggested several solutions but none really worked. Wifi connection suddenly drops, and also takes a considerable amount of time when waking up from sleep. It gets very annoying when I am on a voip or hangout call.
No it's not my router or my phone. Because it's the same on my home and work network, where other devices just work fine. Also I don't have any of those issues on CM12.1 rom. CM is quite nice on LG G4 but having to be using it on CM is not an option, as I lose the camera.
Besides I didn't pay the money to purchase a flagship device to use it on a different rom.
So, that's it. LG better fixes it on the Marshmallow, otherwise Good Bye LG.
Click to expand...
Click to collapse
Not sure if you seen in the g4 dev section there is a flashable zip for a camera now. I'll never go back stock.
It's your phone... Those problems don't exist for everyone.
Sent from my LG-H811 using Tapatalk
Video recording not working after rooting.
Someone help please! I after rooting my LG G4 h811. My video recording stopped working. My snapchat videos will also not load. I what is the problem and what is can I do to fix this?
Crispy0707 said:
Someone help please! I after rooting my LG G4 h811. My video recording stopped working. My snapchat videos will also not load. I what is the problem and what is can I do to fix this?
Click to expand...
Click to collapse
Did you just root, or are you using other apps that uses root access? Did you uninstall or delete any system app?
It's very unlikely that rooting would break the camera. Try unrooting.. Super Su has the option to unroot in its settings. If doesn't work you may have to do a factory reset.
suhridkhan said:
Did you just root, or are you using other apps that uses root access? Did you uninstall or delete any system app?
It's very unlikely that rooting would break the camera. Try unrooting.. Super Su has the option to unroot in its settings. If doesn't work you may have to do a factory reset.
Click to expand...
Click to collapse
I rooted and installed wtrp, the first app I opened was snapchat and I was not able to open video snaps or make my own. I thought it was the app being supervised and I didn't check the camera app recording. I later installed apps for root like xposed installer to obtain snapprefs, but the problem continued to appear. After the download of a few apps and mods for root. I downloaded instagram and I was still not able to record videos. Finally I opened the camera and it was the same problem. I unrooted my phone and the video recording is working. I will root again and only test the camera app after root and after each app and mod I added before. I did try the factory reset and no luck.
Crispy0707 said:
I rooted and installed wtrp, the first app I opened was snapchat and I was not able to open video snaps or make my own. I thought it was the app being supervised and I didn't check the camera app recording. I later installed apps for root like xposed installer to obtain snapprefs, but the problem continued to appear. After the download of a few apps and mods for root. I downloaded instagram and I was still not able to record videos. Finally I opened the camera and it was the same problem. I unrooted my phone and the video recording is working. I will root again and only test the camera app after root and after each app and mod I added before. I did try the factory reset and no luck.
Click to expand...
Click to collapse
Since you already got twrp up and running, I can try MicroMod777's stock rooted debloated rom.
Never had problems with my H811 even installed different ROMs from LP to MM and back. Never had hardware issues.
My only problem with the h811 is the stupid gps not shutting off and killing the battery, fixed by app ops
I'm stock everything and my notifications have basically just stopped working out of no where. I've tried every solution there is on the web to fix it except a factory reset - is this what it comes down to? Do I have to factory reset every few months just to keep the phone running normally? That's not really ideal.
partylikeaninjastar said:
It's your phone... Those problems don't exist for everyone.
Sent from my LG-H811 using Tapatalk
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this

Facebook videos pausing, freezing and crashing

Ever since I bought my Nokia 8, I haven't been able to play any Facebook videos smoothly. I click on the video, it starts and stops. Then I have to hit the play button over and over. Sometimes it pauses, shows the loading thingy but audio keeps going and finally it crashes the app and re-opens it at the beginning of my timeline. I am hating this problem so much. I contacted Nokia support twice and after making me uninstall and reinstall the app again they came to the conclusion it's FB's fault. They say it may be also my internet connection which I am sure is wrong as I use other six devices at home and work and all work perfectly but my Nokia. I submitted a report on Facebook but they haven't responded yet. Does someone here have a similar issue? Should I take it to warranty to have them check it out? Thanks!
Hmm strange I have no issue like that. Have you tried some other app like YouTube or Vimeo.
Try the Facebook web page also.
I used to have that issue but not noticed it so much these days. Specially after going to oreo beta. Videos used to stop like a thumbnail and audio used to play in the background. Worked only is full screen till I moved the slider to rewind or move forward and that used to crash the app every single time. Multiple feedbacks given to Nokia and FB and I am not sure which one fixed it but it is working AOK now.
Calm down. It's an issue with the facebook app, not with the phone. A lot of people including me faced this issue regardless of the phone make.

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