So, multiple times now my Note 5 has died within a minute or so of hitting 5% battery. The battery percentage will quickly plummet to 0 and shut down. However, when I plug it in and it shows the charging while the phone is off screen, it shows approx 5% battery. I assume this is a software bug and there isn't anything I can do about it until the next update. Either way, I wanted to see if anyone else is having this issue.
Don't let it get so low anyway. It shortens the battery life.
Sent from my SM-N920V using Tapatalk
Yes, thank you. The phone had only ever hit this low a small handful of times.
Regardless, the phone's behavior is not normal. It reminds me of the Galaxy S2 that I had for all of a month in which I was certain was a defective unit. The entire battery would not last more than two hours of use as it would plummet like a rock -- especially in the last 50%. Similar behavior in the note, except --thankfully-- it's only at the last five percent and the battery appears to still have that five percent inside it. The phone just seems to think that it doesn't and shuts down.
Zachhockey2 said:
Yes, thank you. The phone had only ever hit this low a small handful of times.
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Click to collapse
Turn off your phone, and then turn it on pressing and holding Volume Up, Home, and Power button at the same time until you see a warning. Then press Volume Up to continue, and navigate using volume keys and select wipe cache/factory reset with the Home button, then reboot.
Please note that by doing this all your data will be lost.
I likely won't restore my phone unless I get super annoyed by this. I'm going to wait until the Marshmallow update to see if this improves with it.
I just watched the phone go from 8 to 1 percent. It wasn't doing anything and I was just staring at it. This was the first time I had ever plugged it in right before it turned off. When I plugged it in, it shot right to 7 percent. I then unplugged it and watched it go back down over a few minutes. This is very odd.
Zachhockey2 said:
I likely won't restore my phone unless I get super annoyed by this. I'm going to wait until the Marshmallow update to see if this improves with it.
I just watched the phone go from 8 to 1 percent. It wasn't doing anything and I was just staring at it. This was the first time I had ever plugged it in right before it turned off. When I plugged it in, it shot right to 7 percent. I then unplugged it and watched it go back down over a few minutes. This is very odd.
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Click to collapse
Why do you damage your battery this way? Keep it topped off always as much as possible. Letting it run low shortens it's life. This is a known fact with Lithium Ion batteries.
Sounds like a bug. Easy fix with update
Sent from my LG-H815 using Tapatalk
Did you try just wiping the cache without wiping the whole device? My suggestion is charge it to 100%, unplug charger, wipe cache (While phone is off, press and hold Vol Up + Home + Power buttons, release Power button when you see the initial Samsung Galaxy logo), power down, plug charger back in to make sure it stays 100%, then switch phone on.
People (edit: same person both times ) need to calm down over the fact that I occasionally use my battery to 5%. I mean, really.
Yeah, I imagine it would fix with an update.
Shadow, I'll try that. Thanks.
Zachhockey2 said:
People (edit: same person both times [emoji14]) need to calm down over the fact that I occasionally use my battery to 5%. I mean, really.
Yeah, I imagine it would fix with an update.
Shadow, I'll try that. Thanks.
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Click to collapse
Hey - just trying to offer some useful input. Do what you like my friend
Sent from my SM-N920V using Tapatalk
Zachhockey2 said:
People (edit: same person both times ) need to calm down over the fact that I occasionally use my battery to 5%. I mean, really.
Yeah, I imagine it would fix with an update.
Shadow, I'll try that. Thanks.
Click to expand...
Click to collapse
Download Battery Calibration from Play Store.
Same **** here. So annoying!
luciferiusXI said:
Same **** here. So annoying!
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Click to collapse
I knew there HAD to be others experiencing this. Do you have an AT&T model?
I'm currently attempting the battery calibration app route. Most seem to be root only, but I found one that didn't need that. The instructions were to charge to 100%, then use the app to calibrate, discharge fully, then charge to 100%. I'm currently on the last charge -- it discharged over night.
Hopefully this works.
It seems that the battery calibration app has done the trick.
I have this issue as well
Sent from my SM-N920T using Tapatalk
Related
After fully charging my phone, I unplugged it. A few hours later, I tried to wake it by pressing the power button. It would not turn on. I tried to plug it in figuring some app was draining the battery but the charge light (the upper right on corner) never lights ups. I pull the battery and left it that way for about a day. I put the battery back in then the phone starts to work again. This has happen about 3 times so far. So, is my Nexus One dying?
I wouldn't start worrying straight away. I've had this happen once and I think it's caused by a rogue or stuck app that drains the battery. I didn't change any apps after this and haven't had it happen again so I concluded it was a one off. The reason the charging LED didn't appear is probably because the battery was completely dead and simply needed longer to get a decent charge in it.
power button going bad maybe ?
Hollow.Droid said:
I wouldn't start worrying straight away. I've had this happen once and I think it's caused by a rogue or stuck app that drains the battery. I didn't change any apps after this and haven't had it happen again so I concluded it was a one off. The reason the charging LED didn't appear is probably because the battery was completely dead and simply needed longer to get a decent charge in it.
Click to expand...
Click to collapse
It was 38% charged when it started to work again so it wasn't totally drained.
britoso said:
power button going bad maybe ?
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Click to collapse
If it is a bad power button, why didn't it light up when I plugged it to be charged?
my old battery has bad conductance.. at times the phone never starts up.. so I clean(just wipe wid a cloth) the connectors and then everything works fine...
this any help?
Sent from my Nexus One
Battery is dead...
I have encountered a strange phenomenon on my HTC One. I woke up and forgot to charge my phone the previous night, so I went to charge it and after about ten minutes it kept turning on and off with the HTC "quietly brilliant" screen over and over again. There is no LED light to signify a charge, and I am able to get to the bootloader screen (I hope that is what it is called) by pressing the volume down but the phone restarts and won't let me click anything. It will only let me scroll down or up once so I can't get to the factory reset. I've tried many battery tricks such as holding both volume buttons and the power button for two minutes and nothing happened. I plugged it into my computer and the same thing happened.
I tried posting a video but the forum won't let me since I'm a new user!
Hoping someone can help me out! I just want to get my photos back more than anything.
Thanks!
esdlax said:
I have encountered a strange phenomenon on my HTC One. I woke up and forgot to charge my phone the previous night, so I went to charge it and after about ten minutes it kept turning on and off with the HTC "quietly brilliant" screen over and over again. There is no LED light to signify a charge, and I am able to get to the bootloader screen (I hope that is what it is called) by pressing the volume down but the phone restarts and won't let me click anything. It will only let me scroll down or up once so I can't get to the factory reset. I've tried many battery tricks such as holding both volume buttons and the power button for two minutes and nothing happened. I plugged it into my computer and the same thing happened.
I tried posting a video but the forum won't let me since I'm a new user!
Hoping someone can help me out! I just want to get my photos back more than anything.
Thanks!
Click to expand...
Click to collapse
Also, I have never rooted the phone or flashed a rom! Everything is stock.
Thanks!
esdlax said:
Also, I have never rooted the phone or flashed a rom! Everything is stock.
Thanks!
Click to expand...
Click to collapse
looks like the phone doesnt have enough battery to boot, shut it down and let it charge for 1-2 hours at least. If there is no led when charging, its probably because of a bad cable or charger. You can shut the phone down from bootloader: fastboot ---> power down.
alray said:
looks like the phone doesnt have enough battery to boot, shut it down and let it charge for 1-2 hours at least. If there is no led when charging, its probably because of a bad cable or charger. You can shut the phone down from bootloader: fastboot ---> power down.
Click to expand...
Click to collapse
Thanks for the quick response! I've switched out the charger to the original stock charger and I'm still having the same problem. The phone will automatically turn itself on after 10-20 mins and go into the boot loop. The other issue is I can't select anything from bootloader because it reboots again. I think the video would be helpful so I might go post on random parts of the forum to get 10 posts.
esdlax said:
Thanks for the quick response! I've switched out the charger to the original stock charger and I'm still having the same problem. The phone will automatically turn itself on after 10-20 mins and go into the boot loop. The other issue is I can't select anything from bootloader because it reboots again. I think the video would be helpful so I might go post on random parts of the forum to get 10 posts.
Click to expand...
Click to collapse
is the video on youtube?
alray said:
is the video on youtube?
Click to expand...
Click to collapse
Yes, I just sent it to you in a private message. And if anyone else wants it, I can send it to them.
Thanks
esdlax said:
Yes, I just sent it to you in a private message. And if anyone else wants it, I can send it to them.
Thanks
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Click to collapse
doesnt looks good mate. Maybe an hardware defect.
Just to be sure, you can power off the phone, if you do it reboots?
Maybe a problem with the power button or the battery...
Sounds to me like a knackered battery, unfortunately, that's one of the down sides of LiPo batteries, when they die they actually still contain 5% charge, if it drops below that, they are pretty much dead and cant really be charged properly again, ive learned this experience from flying radio controlled aircraft, basically, once the power starts dying, land it and charge it, if you push it right to the end, not only do you risk the chance of an expensive crash, but you have also just killed a £70 battery.
http://i817.photobucket.com/albums/zz96/seanie280672/DSC00170.jpg
Seanie280672 said:
Sounds to me like a knackered battery, unfortunately, that's one of the down sides of LiPo batteries, when they die they actually still contain 5% charge, if it drops below that, they are pretty much dead and cant really be charged properly again, ive learned this experience from flying radio controlled aircraft, basically, once the power starts dying, land it and charge it, if you push it right to the end, not only do you risk the chance of an expensive crash, but you have also just killed a £70 battery.
Click to expand...
Click to collapse
Oh man, that means I killed two batteries that day. I was flying my friend's quadcopter and the screen uses a lipo battery, which randomly died and now won't charge Yikes! You live and you learn. Is there anything I can do to "spark" the battery? Or more importantly any way to save my pictures? Thanks for all the replies!
esdlax said:
Oh man, that means I killed two batteries that day. I was flying my friend's quadcopter and the screen uses a lipo battery, which randomly died and now won't charge Yikes! You live and you learn. Is there anything I can do to "spark" the battery? Or more importantly any way to save my pictures? Thanks for all the replies!
Click to expand...
Click to collapse
I dont think you'll be able to backup anything with the phone stuck in this bootloop. Probably the battery can be replaced wihout loosing data on the phone.
alray said:
doesnt looks good mate. Maybe an hardware defect.
Just to be sure, you can power off the phone, if you do it reboots?
Maybe a problem with the power button or the battery...
Click to expand...
Click to collapse
I don't have a choice when the phone powers off, it randomly does it on its own when I'm in bootloader or if its just sitting there. I don't think its the power buttom because I can still press it, so its not jammed or anything. We have insurance on our phones so I can get a new one. I'm just looking to save the data at this point! Thanks for all your help so far!
Nexus 6 works for a few minutes then shuts off unless it is plugged. This is crazy. Has anyone heard of such a thing? Phone was working perfectly for 2 months until a few days ago.
qman66 said:
Nexus 6 works for a few minutes then shuts off unless it is plugged. This is crazy. Has anyone heard of such a thing? Phone was working perfectly for 2 months until a few days ago.
Click to expand...
Click to collapse
You mean it's happening for battery or it just force shutdown? If force shutdown then it's a common bug. Or else, it's different issue
Screen just goes black and it's off. Then when I turn it back on it usually makes it to the lock screen and shuts off again
qman66 said:
Screen just goes black and it's off. Then when I turn it back on it usually makes it to the lock screen and shuts off again
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Click to collapse
Does it do this regardless of the charge level? Like it does it even at 100%?
I encountered this with my Nexus 6 last week. Whenever it was below 70% battery the phone would just shut off. Sometimes I could boot back up and use for a little while but soon it'd shut off again. On other occasions it would just think that it doesn't have enough battery to power on at all despite knowing full well it has at least 69%.
Same thing with you, when on AC power it worked fine.
I tried a few things to fix it, factory reset, alternative kernel, re-encrypt + factory reset. None of the above fixed it so I sent it back to Motorola. I'm expecting it back on Monday!
reddit and other android forums have similar posts about "randomly shutting off" so it seems we're not alone.
@qman66,
This post may help you > http://forum.xda-developers.com/nexus-6/help/nexus-6-shutdowns-t2997163/page3
qman66 said:
Nexus 6 works for a few minutes then shuts off unless it is plugged. This is crazy. Has anyone heard of such a thing? Phone was working perfectly for 2 months until a few days ago.
Click to expand...
Click to collapse
i would try clearing the cache of it first and if that does not work flash the factory images you can keep you data by only flashing system then if it still does not work flash all the imgs for data and cache ect if that does not work RMA time. nexus factory images are here:https://developers.google.com/android/nexus/images
qman66 said:
Nexus 6 works for a few minutes then shuts off unless it is plugged. This is crazy. Has anyone heard of such a thing? Phone was working perfectly for 2 months until a few days ago.
Click to expand...
Click to collapse
I just started having the same problem today. Battery is fully charged, then goes to 0 instantly. Wont power up unless you plug it in. Seems to do it more when watching embedded youtube videos in chrome browser.
Phone turns off when not plugged in
qman66 said:
Nexus 6 works for a few minutes then shuts off unless it is plugged. This is crazy. Has anyone heard of such a thing? Phone was working perfectly for 2 months until a few days ago.
Click to expand...
Click to collapse
I have this same issue, I've tried all the "fixes" and different roms/kernals. I don't think this is the same battery issue others have reported. This happens whether I am at 100% battery or 5% and even if I plug it in, start nexus 6 up, unplug it after it's been running./charged for a while, after 30 seconds or so it will just go black and be powered off. It's the same effect if you pulled the power, since its not even going through the standard shutting down procedures like it normally would if it was just low battery.
If anyone has a fix, please let us know! I'm currently deployed so I can't even RMA the thing, had my wife send out my Nexus 5, so I'll switch to that until I get back to the states.
Adnwilson said:
I have this same issue, I've tried all the "fixes" and different roms/kernals. I don't think this is the same battery issue others have reported. This happens whether I am at 100% battery or 5% and even if I plug it in, start nexus 6 up, unplug it after it's been running./charged for a while, after 30 seconds or so it will just go black and be powered off. It's the same effect if you pulled the power, since its not even going through the standard shutting down procedures like it normally would if it was just low battery.
If anyone has a fix, please let us know! I'm currently deployed so I can't even RMA the thing, had my wife send out my Nexus 5, so I'll switch to that until I get back to the states.
Click to expand...
Click to collapse
RMA. Probably related to the battery issues.
Had this exact issues on my nexus 4. Turned out the battery was swollen and damaged. I was told NOT to use it on charge as it could possible blow/leak and get a new one. Like a fool I brought a cheap but supposedly a real replacement but it lasted 2 charging cycles before stopping holding any charge I put in. By this time it had been opened up more times than a crack head whore so I bit the bullet and brought/upgraded to a nexus 6. What a Great phone. but..... Yeah, likely battery issue. FYI I got signal loss moments before it died
Sent from my Nexus 6 using Tapatalk
Power off your phone.Press and hold the Power and Volume Down buttons. This will put the phone in fastboot.Use the Volume buttons to scroll through the menu until you see "Bootloader logs"Press and hold the power key for a long time (7+ seconds) until the phone reboots.
My phone has water damage. I currently have it in a bag of rice to hopefully bring it back to life. After a few hours I plugged it in to see if that would help, and I it had a strange activity. The LED in the phone handset was lit and green. I never rooted it to enable the LED. Any advice would be great!
PS: Sorry if this post is not the most coherent. I am currently very hungover, and having problems functioning. Also, I have no idea how my phone got wet! Happy Sunday to me!
Try a battery reset
The Dirtydee Z3
The led turns on when the battery is so low that the display can't turn on to show that its charging.
Device should turn on after sometime
Durteedee said:
Try a battery reset
The Dirtydee Z3
Click to expand...
Click to collapse
How is that achieved?
yaddam205 said:
How is that achieved?
Click to expand...
Click to collapse
As @adity said above, the LED turns on when your battery is too low to turn on the screen.
Charge it for some time.
adity said:
The led turns on when the battery is so low that the display can't turn on to show that its charging.
Device should turn on after sometime
Click to expand...
Click to collapse
Testing that now. Thanks for the heads up!
Fingers (and toes) crossed!!
You should've let it rest on rice for like one day.
On the good side, the moto x is kind of water proof.
Sent from my XT1058 using XDA Free mobile app
*Update*
The screen is now on and showing 0% battery. It has been plugged in for hours now with no change in level. I was able to get into FastBoot, however any option I choose results in the phone rebooting back to the battery charge level screen.
Thanks for the help!
*Update 2*
I plugged my phone into my cars 2.1 amp charger and after 20min or so it showed 100% battery. The phone booted, however it did not complete and turned off. When it did It read 0% once more. I have tried volume down and power for 3 mins with no result. Any more tips?
* update 3*
I pulled the back over off and held the battery ribbon down. LIFE!! Phone displayed 100% and it was running fine. However, when I removed it from power it shut off immediately.
yaddam205 said:
*Update 2*
I plugged my phone into my cars 2.1 amp charger and after 20min or so it showed 100% battery. The phone booted, however it did not complete and turned off. When it did It read 0% once more. I have tried volume down and power for 3 mins with no result. Any more tips?
* update 3*
I pulled the back over off and held the battery ribbon down. LIFE!! Phone displayed 100% and it was running fine. However, when I removed it from power it shut off immediately.
Click to expand...
Click to collapse
your battery is bad
Kisaraji said:
your battery is bad
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Click to collapse
I thought so too. I let it charge over night while it was cycling the boot screen, and when I awoke it was perfect. Battery 100% and turned on without issue. I understand letting your battery hit 0% is bad, but having it completely malfunction for 24+ hrs is rather poor play on Motorola's behalf.
How do you know that it's moto's fault?
Perhaps there was still some water left in your device?
This took longer to dry and caused the malfunction...
Don't judge so quickly!
I tell you this, because I had a motorola x with the same problem, the solution was to change the battery. Solved, try another battery
Dropping phone in water and having issues after is Moto's fault....? :silly:
I'll add... Water can and usually does wreak havoc on these things. Anything can go wrong after. Usually I'd say move on. Don't waste time or money trying to fix it.
You maybe were lucky. :good: But to suggest it's Moto's fault is crazy. Lol My X has died many times and 30 seconds on the charger and it boots. Anything you experienced was from the water.... Not a defect.
yaddam205 said:
I thought so too. I let it charge over night while it was cycling the boot screen, and when I awoke it was perfect. Battery 100% and turned on without issue. I understand letting your battery hit 0% is bad, but having it completely malfunction for 24+ hrs is rather poor play on Motorola's behalf.
Click to expand...
Click to collapse
You put your phone in water, then turned it on again after only trying to dry it for a VERY short time. Bit amazing it even worked, and your complaining because it worked but only after drying?
Jesus man.
Pretty sure LIthium Ion batteries don't like going down near zero. Even when your phone says zero% and the phone automatically turns off it still isn't completely discharged.
I've let my nexus 7, and game controllers sit unused for a while. When you try to use them again they need a really long charge before they will work again.
The water probably put a load across the battery and nearly completely discharged it.
I actually just went thru this. I did the old school battery calibration using NeMa's app in the play store. Says to discharge 100%.. Phew lol. I was stressed. I had the same problems as above
My Moto X 2014 works perfectly, all of its features.
Only one thing is bothering me when the battery is less than 30% cell turns off and when religo it shows that it has more than 20% battery but when it finishes the boot turns off again.
Someone has gone or is going through this problem?
My phone is with the original ROM, unlocked bootloader and custom kernel to be able to root.
I had a similar problem on my XT1096 but the threshold was more like 20%. It would hit between 20%-15% and just turn off. I actually got Motorola to replace it under warranty cause I thought it was a battery problem. My replacement has done it once already. I never figured out what the problem was. A factory reset made it go away for about a month. Then it started happening again pretty regularly. That's when Motorola replaced it.
toddsts said:
I had a similar problem on my XT1096 but the threshold was more like 20%. It would hit between 20%-15% and just turn off. I actually got Motorola to replace it under warranty cause I thought it was a battery problem. My replacement has done it once already. I never figured out what the problem was. A factory reset made it go away for about a month. Then it started happening again pretty regularly. That's when Motorola replaced it.
Click to expand...
Click to collapse
Thanks for your reply, awaiting more comments/solutions.
Yeah, mine did this @ 12-9% threshold... which really wasn't too bad, but not reliable for general day to day use. You can try calibrating the battery [Google: Calibrate your battery], and seeing if that helps. It didn't for me. Long story short; i went to ebay and bought a broken Moto X 2014 for $30 and i swapped it's battery in my original. I bought many "authentic" batteries on ebay and guess what, they were fakes and never worked. If you chose to go this route, the MOTO X is pretty difficult to open properly without ruining the back. I bought an additional wooden back from China via Ebay. I no longer have this problem, the phone gets to 1-2% before it dies now; which is much more reliable for my use.
wagnerdd said:
My Moto X 2014 works perfectly, all of its features.
Only one thing is bothering me when the battery is less than 30% cell turns off and when religo it shows that it has more than 20% battery but when it finishes the boot turns off again.
Someone has gone or is going through this problem?
My phone is with the original ROM, unlocked bootloader and custom kernel to be able to root.
Click to expand...
Click to collapse
Charge phone to 100% leave plug in turn on phone wait till boot animation shows then hold Power button until it restarts, do this three 2 times.
Repeat later on if you have to.
It should work.
yahya1054 said:
Charge phone to 100% leave plug in turn on phone wait till boot animation shows then hold Power button until it restarts, do this three 2 times.
Repeat later on if you have to.
It should work.
Click to expand...
Click to collapse
Wow, haven't tried that! I'll check it out tonight. Thanks
My solution is calibrating it with this and I get it to work again. So, is there something physically wrong with my battery and this is just some kind of patch?
MoisesPerez said:
Wow, haven't tried that! I'll check it out tonight. Thanks
My solution is calibrating it with this and I get it to work again. So, is there something physically wrong with my battery and this is just some kind of patch?
Click to expand...
Click to collapse
If it's calibrated wrong this & my solution should work. Or a faulty battery is in place.
yahya1054 said:
Charge phone to 100% leave plug in turn on phone wait till boot animation shows then hold Power button until it restarts, do this three 2 times.
Repeat later on if you have to.
It should work.
Click to expand...
Click to collapse
I tried this and it actually made it worse. My phone would consistently shut off at around 30% (oh, and I can get MAYBE 5-6 hours out of it before it shuts off, so I can never go anywhere without charging cords, VERY annoying!!), so I tried this. For one, the phone shuts but doesn't restart when I am holding the power button during the BU animation, it just shuts off and no matter how long I hold the power button, it doesn't restart. One of the times I did it, I DID get a green LED shining inside the slot at the top which serves as the earpiece for the phone. That time I had to hold the button a LONG time for it to restart. The end result of all of this is now my phone shuts off at around 40%!
Try downloading ampere app and seeing the health of your battery
This is definitely battery problem my friend...nothing can be done except replace battery ...my entire state doesn't have a good customer care to replace this sh#t battery and now am going to change this stupid phone ..am done charging all the day and sudden turn off s too..
Sent from my XT1092 using XDA-Developers mobile app