S Pen not working - Galaxy Note5 Q&A, Help & Troubleshooting

After I accidentally inserted the S Pen backwards, but later on managed to remove it successfully, the S Pen is not working.
It can still be detected, ie triggering Air Command or screen off memo, when I was removing it whilst it was stuck, but after it was removed it does not trigger the Air Command, and the worst part is it does not interact with the phone in anyway, not even as a stylus. :crying:
I only got it for a few days, and really hope you guys can help me solve this issue. If not I will send it for repairs and hopefully get it fixed for free or low cost.

Hi,
I have a similar problem after accitaly insert in wrong way.
The S pen work, but there is no detection anymore.
I had to remove every detection in settings, but I still have some notification about S pen removed.
(you can trigfer air commands by double click S pen bouton)
I would like to know if someone did repaire the sensor?

There is a switch inside the phone which you have broken by yanking out the pen after it was inserted the wrong way. There are videos on YouTube that explain it in detail.

Yes.
I would like to know if someone did repaire this switch, in a Samsung repair station?

furballz said:
After I accidentally inserted the S Pen backwards, but later on managed to remove it successfully, the S Pen is not working.
It can still be detected, ie triggering Air Command or screen off memo, when I was removing it whilst it was stuck, but after it was removed it does not trigger the Air Command, and the worst part is it does not interact with the phone in anyway, not even as a stylus. :crying:
I only got it for a few days, and really hope you guys can help me solve this issue. If not I will send it for repairs and hopefully get it fixed for free or low cost.
Click to expand...
Click to collapse
Did u buy it new or used? If u bought it from the store a couple days ago just take it back and exchange it. But dont tell them u screwed it up lol
I still can not figure how people put the s pen in upside down.....scratching my head
Sent from my SM-N920P using XDA Free mobile app

spen working method
You can actually use the spen by going into settings, spen, and than turn off S pen power saver mode

My spen first began to get less and less responsive, i.e. I had to push hard for it to interact with the screen, and now it completely stopped interacting with the screen.
no idea dafuc is going on!

My phone won't detect my pen. It works though

I got mine stuck, removed it by inserting a bit of paper and now it doesn't work and it doesn't detect lol. fail.

Umyd said:
My spen first began to get less and less responsive, i.e. I had to push hard for it to interact with the screen, and now it completely stopped interacting with the screen.
no idea dafuc is going on!
Click to expand...
Click to collapse
First try to.change you tip with a spare one from the box. If the problem remains do a software reset . If none of this solve your problem then search with google for spen sensitivity. There is a metod to fix this problem.

calinormy said:
First try to.change you tip with a spare one from the box. If the problem remains do a software reset . If none of this solve your problem then search with google for spen sensitivity. There is a metod to fix this problem.
Click to expand...
Click to collapse
Apparently it was moisture. Now it's working fine.
Thanx for taking the time mate

92bilal97 said:
You can actually use the spen by going into settings, spen, and than turn off S pen power saver mode
Click to expand...
Click to collapse
Thank you so much this worked for me. I never would of thought of trying that. THANKS!

Related

[Q] Screen sensor bug. Please help

Hello,
After a month of using Note, I take the bug, that make device unusable. Touch screen press themselves, without of contacting of my fingers in the left bottom corner (near button 'z' on screen keyboard). And it become more and quickly.
But this problem have the "solve": when I connect the phone via usb and charge it, bug falling away. But if I disconnect, they return.
I try a lot of roms and kernels, but problem have not solved.
In the program "Multitouch vis test" i find that sensor take pressure in pixels placed 1108-1109 y and 95-120 x coords. So, maybe I can stop processing of touch sensor in that rect? How can I do that and can I do that at all?
Maybe charging let the screen sensor to be less sensable? Can I do this via programm (or kernel)?
And I don`t understand is it the problem with screen sensor or usb?(usb module is mush sheaper).
Sorry for long thread and bad English.
Thanks in advance, Giggsoff
What bag do you mean? Is it made of leather?
Army92 said:
What bag do you mean? Is it made of leather?
Click to expand...
Click to collapse
Oh, sorry , I mean bug, error, but write "bag", in traslit.
Any bag can`t solve my problem. I buy one today to try .
Sent from my GT-N7000 using xda premium
No problem
Maybe you can try this and this
Thanks for links, but it don`t solve problem.
I record video, with my phone. May be it describe my problem
youtu.be / kXzTh0UB7oc
Just saw your video.
Looks really weird.
How long does this bug exist? From the beginning?
your sensor is very sensitive
I got that after month of using (two weeks ago) when playing "Order & Chaos Online", or maybe I start notice that. In the bottom right corner of screen (in landscape orientation) the button, that mean fire, was located. So I press it fast. But I get massages "select the target" when I don't press any key.
I was in hospital, when I notice problem, and it didn't falling away, when I connected the charge. But when I back home, connect there phone to charge it is disappeared. I mean, that it was result of my operations (I open the phone and clean, reinstall os), but it was only because I had connected the phone. Now, I try to use S-Pen, cause it lock touch screen, but it's hard and don't a way out. So I am going to return the phone. It's hard, because I am an international buyer - from Germany to Russia. Intresting thing - when I open my box I see, that on charge was words in Russia (maybe cause in it )
It's going crazy
Returning it back is a good solution, I think.
It's definitely a hardware problem.
Ok, thank you. I will do it next week. Sadly lose that amasing phone for a month or longer, but I shall have to do it.
When I had returned my old Galaxy S it just took 10 days until I got it back, so let's hope the best

Got a busted digitizer but no spare phone? Here's a solution

My milestone has led a pampered and then rough life of music gigs and festivals back and forth and decided to give up it's ghost (or give me ghost-touches if you will) due to a failing digitizer after a Dillinger Escape Plan gig (http://www.youtube.com/watch?v=AyzQgysUOdU I'm right in the center of the mosh pit hehe).
I've since decided that I'd save a little more money and get a Galaxy Nexus, even if I'd very much prefer a Droid4 if only to have a proper QWERTY slider phone. They don't sell them here .
Anyway, being that I've had to continue using my POS (can you tell I'm pissed) phone, I decided to look for a way to disable the touch screen and see how feasible it is to control with only the keypad and a few touches.
Which led me to these 2 apps
https://play.google.com/store/apps/details?id=com.argotronic.touchblocker
Screen Lock / disable touch Argotronic
I've had it set up so that I can "lock" the touchscreen via shaking the device, and unlocking the screen in the same way. Despite disabling the touchscreen, the notification pulldown still remains active, so you can still pull it down and quickly tap yourself to whatever via the Dpad if necessary.
Now, of course, what use is all this if you can't swipe to unlock your ****?
https://play.google.com/store/apps/details?id=com.jiubang.goscreenlock
Go Locker
This, apart from still bringing up the stock lockscreen whenever you restart your phone (this goes away after 1-2 unlocks), solves that problem by allowing you to unlock your phone via long pressing the volume rocker.
I've found that it is entirely feasible to run the phone this way.
Apart from that, I bid this community a farewell as what little regular posting I used to do has already dropped tremendously the last few weeks, and much thanks to everyone who has helped me and the developers. <3 Kabaldan, get a galaxy nexus please! though I'd suppose your talents would be better suited to another poor locked up phone.
This community helped me get quickly familiar with Android, and in particular with a "difficult" phone, and I will never forget this. I'll probably get a new digitizer + keyboard and just put it on my desk as a... completely over powered clock. or something. Hey, when was the last time you said overpowered when talking about the Milestone?
Oh, and to solve the gig/festival problem so my Gnex doesn't meet a similar fate I'll be getting an Xperia Active as a secondary phone since that **** is hard as nails, waterproof, small (3") and reasonably priced.
EDIT: Reason I'm not just fixing up my Milestone to continue to use it is because I've always suspected that my mobile radio is a little faulty as I've always had trouble maintaining 3G+ connectivity/sync, I figure it'll just crap itself out eventually. It's also, and I'm sure most will agree, starting to become painfully slow hahah.
If you are willing to take a little risk, after taking out battery, SIM card and microSD card, worm up your phone by putting it in the oven over a towel or on a blow heater (yeah, for real) for a few minutes. Then, you will need to put it in a dry place (like drawer or something) during the night. Turn it up in the morning and it shall work.. it worked for me anyway, I was sure my phone was dead and the digitizer was damn busted.. it must have been moist from the inside, so I used to have very annoying ghost screen..
good luck mate..
oshosh said:
If you are willing to take a little risk, after taking out battery, SIM card and microSD card, worm up your phone by putting it in the oven over a towel or on a blow heater (yeah, for real) for a few minutes. Then, you will need to put it in a dry place (like drawer or something) during the night. Turn it up in the morning and it shall work.. it worked for me anyway, I was sure my phone was dead and the digitizer was damn busted.. it must have been moist from the inside, so I used to have very annoying ghost screen..
good luck mate..
Click to expand...
Click to collapse
Hmm, I completely forgot about this!
I had done some drying with a hairdryer, I had originally noticed that the ghost-touches would get more severe if it spent an hour or two in my pocket, but completely forgot about trying it to dry it a different way. I'll put in a bag of rice tonight!
Thanks
Putting your device in the oven could really fix your problem. I've heard of this before in a different context (fixing gaming consoles..). What it does is fixing soldering points by melting them. Connections between cables and the board are then (hopefully) fixed again.
There are several methods including the oven, microwave, hairdryer and so on..
moe6 thank you for you post
will try the screen lock app
i have no need for the go locker, with cm7 you can unlock the phone by sliding the keyboard.
i have two questions
how can i answer/end a call easily without the screen?
is there any way to have a back button routed to the key board?
i use "search+z" to start(swich) back to my launcher
i guess i will try the oven trick but i really concerned if i will break the milestone completely. should survive a few week.
that poor old thing
UnitedOceanic said:
moe6 thank you for you post
will try the screen lock app
i have no need for the go locker, with cm7 you can unlock the phone by sliding the keyboard.
i have two questions
how can i answer/end a call easily without the screen?
is there any way to have a back button routed to the key board?
i use "search+z" to start(swich) back to my launcher
i guess i will try the oven trick but i really concerned if i will break the milestone completely. should survive a few week.
that poor old thing
Click to expand...
Click to collapse
Good thing you thanked the top post, I would've missed your post otherwise .
Yeah I know you can unlock via keyboard slide but I have my phone caseless and its always in my pocket and it tends to slide open just enough to unlock it occasionally .
I answered calls by using the d-pad on the keyboard. Just tap it once and it should begin highlighting buttons on the screen, press d-pad center button to select. Unfortunately for you, my back button did still work as the "dead" part of my digitizer was on the right side of the phone where Home and Search is.
I think the drying tricks help mostly with ghost touches since I'd assume that the ghost touches are from small amounts of water/sweat/liquid. After drying it with a hairdryer, short bit in the oven and then stuck in a bag of rice, my ghost touches stopped 80% from what they were before. The digitizer is still dead on one side though.
Now all I need is a Droid/Milestone dock and a new digitizer so my old Milestone can live its life out as a very complicated desk clock
You can actually make it work real good without much issue. You'll need a CM ROM so you can enable the Menu to unlock option and then use v6 Supercharger Bulletproof Apps to lock the screen disabling software into memory so it doesn't crash and it doesn't run bad at all. Also, there is a really good app to remote control your phone from your computer so if you have adb and a data cable, you can get it working good.
Do you know what that app is called?
Sent from my Galaxy Nexus using Tapatalk
Chris.fowler said:
Do you know what that app is called?
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
I personally use AirDroid, it's amazing.

Fell from 1.5mts height - Camera - Recovery - NOT Working

My Nexus One Fell from a height of approx 1.5 meters.
> Now the charging LED is not glowing.
> When i turn on the Camera, the screen completely goes BLACK for about 1 min and then say NOT RESPONDING
> When i dial/call some number i can hear the voice , but the screen goes blank and i cannot hang up the call.
I wanted to Re-Install my OS, but i am not able to enter the Recovery.
I am using 4EXT Touch, the screen stays at the count of 0 and keeps looping there.
I even updated the newest Recovery using the 4EXT recovery APP. but No use.
These are the problems i so far found.
The mobile fell just a few mins back and i am very concerned :crying:
Please help
Seems like all the TOP portion things are not working.
The Proximity sensor is acting ODD.
Some times it does not Turn off the screen. SOme times it does not turn on the Screen.
Please reply.
How to Flash the ROM without entering the custom Recovery ?
I disassembled the mobile and checked if there are any loose connectors but didnt find any.
Please help me
"Fell from 1.5mts height"
AND IT WORKS?!?!?! No broken screen!?? Miracle!!
Best chance is to get a cracked screen/digitizer one on eBay, should cost around $20 or so, and replace the motherboard + camera.
dwegiel said:
"Fell from 1.5mts height"
AND IT WORKS?!?!?! No broken screen!?? Miracle!!
Best chance is to get a cracked screen/digitizer one on eBay, should cost around $20 or so, and replace the motherboard + camera.
Click to expand...
Click to collapse
The mobile was having the Silicon Cover so i think it absorbed some force, but some internal parts might have been effected
I dont have any problem with the TOUCH. It works well.
I found no loose connections in the connectors.
Non working things are :
1. Ear phone socket - Does not detect the headset
2. Camera - shows blank screen for a few secs and force closes
3. Proximity Sensor
4. Charging LED
so far i found these issues.
I cant enter the Custom Recovery (4EXT) too.
Please help me.
Should i buy the Mother Board ?
From ebay.in its a bit costly :
Link
HTML:
http://www.ebay.in/itm/USA-HTC-G7-Desire-Google-Nexus-One-Main-LCD-MotherBoard-Board-Flex-Cable-JTP-/290878178827?pt=IN_Mobile_Accessories&hash=item43b9b0c60b&_uhb=1#ht_1696wt_906
Is ther no other solution ?
firoz3321 said:
Should i buy the Mother Board ?
From ebay.in its a bit costly :
Link
HTML:
http://www.ebay.in/itm/USA-HTC-G7-Desire-Google-Nexus-One-Main-LCD-MotherBoard-Board-Flex-Cable-JTP-/290878178827?pt=IN_Mobile_Accessories&hash=item43b9b0c60b&_uhb=1#ht_1696wt_906
Is ther no other solution ?
Click to expand...
Click to collapse
Sounds like you've damaged quite a bit of it. It may not be the motherboard that's the only problem, and could mean also replacing screen, etc. Unless you're up to that it could be time to let the Nexus One go..
carmichaelalonso said:
Sounds like you've damaged quite a bit of it. It may not be the motherboard that's the only problem, and could mean also replacing screen, etc. Unless you're up to that it could be time to let the Nexus One go..
Click to expand...
Click to collapse
I cant think of letting it go
latest update : My mobile does not Switch ON , it passed away in the sleep ( My poor nexyy :angel: )
If some one can suggest any possible part to replace i would do that. I am not financially ready for another mobile soon.
Please help me.
It could be a variety of parts - any hardware experts here?
Sent from my Nexus 4 using xda app-developers app
carmichaelalonso said:
It could be a variety of parts - any hardware experts here?
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
As of now it started to Switch ON. So it is better than not having it at all.
All the above noted issues are still not working
firoz3321 said:
As of now it started to Switch ON. So it is better than not having it at all.
All the above noted issues are still not working
Click to expand...
Click to collapse
I'm sure some items aren't absolutely necessary such as the charging led, but the earpiece and the proximity sensor could be more the problem. At least it boots - better that than nothing at all
carmichaelalonso said:
I'm sure some items aren't absolutely necessary such as the charging led, but the earpiece and the proximity sensor could be more the problem. At least it boots - better that than nothing at all
Click to expand...
Click to collapse
Yes i am really Glad it boots. I can use internet and SMS, but Ear Phone is big problem. Proximity Sensor is real Head Ache as i have to reboot after aeery call :crying:
firoz3321 said:
Yes i am really Glad it boots. I can use internet and SMS, but Ear Phone is big problem. Proximity Sensor is real Head Ache as i have to reboot after aeery call :crying:
Click to expand...
Click to collapse
Take a look on eBay - there are some ear pieces available (at least in the UK) and proximity sensors. Then if you follow a video which you will likely find you can manually replace these parts to see if they are the problem
Had the same problem; it can be the ribbon cable which is either loose, or completely disconnected. The bad news is that you'll have to disassemble pretty much the whole phone. We've actually damaged one the of the cables once while trying to do this, so if you try it, be very careful! There is a page online somewhere that tells you which cable it is exactly, just search the symptoms:
1. Camera doesn't work
2. Charger LED doesn't work
3. Proximity sensor always shows "near", as a result -the screen remains black after making a call
UPDATE:
Found the link with the picture of which cable it is:
code.go ogle.com/p/android/issues/detail?id=15291
It's a long page, so just scroll down
My Nexus one also has the same issues!
I know that it is coz of the flex cable. the other thing that doesn't work is the camera flash (when you try to use it as a flash light)
luckiely for me the ear phone does work! i am able to use the phone (except for the camera and flash light) for pretty much everything
as i always make/answer the calls using the ear phones, i dont have to worry about the proximity sensor not responding during the calls.
My suggestion would be to try and see if your ear phone is detected or not (may be play a song) and then use it to make some calls.
ant_vas said:
My Nexus one also has the same issues!
I know that it is coz of the flex cable. the other thing that doesn't work is the camera flash (when you try to use it as a flash light)
luckiely for me the ear phone does work! i am able to use the phone (except for the camera and flash light) for pretty much everything
as i always make/answer the calls using the ear phones, i dont have to worry about the proximity sensor not responding during the calls.
My suggestion would be to try and see if your ear phone is detected or not (may be play a song) and then use it to make some calls.
Click to expand...
Click to collapse
Unfortunately its not working. I thought i can atleast use for media listening/watching but its not detecting the earphone
there are some dedicated ROMs for usage as Media Players so i thought of it, but no use.
Only possibility will be to use the Bluetooth Headset. (I have Plantronics Backbeat 903+ but my ears pain a lot , doesnt fit will )
If some one can confirm that it is related to the FLEX cable then i can dare to buy it
ques
I had same issues as you.
Basically flex cable is loose and it needs to be attached properly. I have gone to service center and they dis-assembled and corrected it.
Proximity sensor ->camera not working. I can confirm the problem (happen twice to my n1)
@OP: I saw your post regarding NexusOne having booting up on Safe Mode: due to getting wet in rain.
How to resolve it. I am facing safe mode boot up issue. ?
szihs said:
I had same issues as you.
Basically flex cable is loose and it needs to be attached properly. I have gone to service center and they dis-assembled and corrected it.
Proximity sensor ->camera not working. I can confirm the problem (happen twice to my n1)
@OP: I saw your post regarding NexusOne having booting up on Safe Mode: due to getting wet in rain.
How to resolve it. I am facing safe mode boot up issue. ?
Click to expand...
Click to collapse
RE: Safe Mode...
I've had this before, all I did was to take my N1 completely apart, until the point where I couldn't see anything else to remove lol!
I then left it to air for the next 48 hours, reassembled and it works!
BUT !
I warn you, if you do this, you MUST make a note of where every piece on your phone goes or you'll regret it at the end!
szihs said:
I had same issues as you.
Basically flex cable is loose and it needs to be attached properly. I have gone to service center and they dis-assembled and corrected it.
Proximity sensor ->camera not working. I can confirm the problem (happen twice to my n1)
@OP: I saw your post regarding NexusOne having booting up on Safe Mode: due to getting wet in rain.
How to resolve it. I am facing safe mode boot up issue. ?
Click to expand...
Click to collapse
My case was that the water entered the Trackball.
once it dried it was normal again.
DO NOT USE HAIR DRYER
thanks.
GlennBrownie said:
RE: Safe Mode...
I've had this before, all I did was to take my N1 completely apart, until the point where I couldn't see anything else to remove lol!
I then left it to air for the next 48 hours, reassembled and it works!
BUT !
I warn you, if you do this, you MUST make a note of where every piece on your phone goes or you'll regret it at the end!
Click to expand...
Click to collapse
firoz3321 said:
My case was that the water entered the Trackball.
once it dried it was normal again.
DO NOT USE HAIR DRYER
Click to expand...
Click to collapse
Yes, patience was the key. After some 24 hours it started working. (Trackball got drenched in water).
Thanks.

No S Pen Detection

My note5 phone can't detect spen when I take it out. The settings is ON. But I can't use screen off memo and air commands doesn't show up. I did hard reset, but it didnt help. When I just got a phone it was working but after few days is no reaction. Please help. My model is 920i if it's matters.
masha30 said:
My note5 phone can't detect spen when I take it out. The settings is ON. But I can't use screen off memo and air commands doesn't show up. I did hard reset, but it didnt help. When I just got a phone it was working but after few days is no reaction. Please help. My model is 920i if it's matters.
Click to expand...
Click to collapse
I don't know if this is your issue, but this was a common problem after you inserted the PEN in backwards. If you stick the pen in with the click part first into the phone and try and pull the pen back out it brakes the little sensor down inside the phone. After that phone would never know pen was removed. When I say brakes in the phone I don't mean something broke off and fell out or was rattling in the phone. It just broke internal without any sign of it from the outside. Don;t ask me how I know this but I did get a new phone withing 2 days of my first one.

Dual Screen and Extended Mode Aren't Working (AT&T Version)

Hello everyone,
I was wondering if anyone else is having trouble getting dual screen or extended mode to work? My Axon M has those two options greyed out whenever I open the second screen. I'm attaching pics to explain, but this has been happening on mine for a while now I've tried resetting my whole phone, waiting to see if it would “load” those two buttons, tried changing settings, etc. Nothing is working.... I feel like I wanted my money on this awful phone which hates me. I'm also gonna include a pic of my settings in case that helps. Thank you to anyone who could help me figure this out! I really appreciate it
I am having this issue as well. It just started to happen though. Both those modes were working before, Now only the mirror is working for me.
Edit:
I have fixed the issue. The sensor that detects if the phone is fully open was not activating. I opened the phone and pressed firmly on the back of the main body. I heard a small click(something snapping into place). I think the body was a bit lose and the sensor was not actuating because of this.
caz1135 said:
I have fixed the issue. The sensor that detects if the phone is fully open was not activating. I opened the phone and pressed firmly on the back of the main body. I heard a small click(something snapping into place). I think the body was a bit lose and the sensor was not actuating because of this.
Click to expand...
Click to collapse
If only I thought to check this... Hopefully other people will find this info helpful at least
I have the same issue with recently received phone.
I tried to push on the back - but didn't get the click and didn't help me.
I found the same issue and half solution - using magnet by tapping on the back of main screen - where the sensor is.
https://community.zteusa.com/discussion/54349/extended-dual-mode-not-working
Again it's not permanent solution - but at least it helps to solve the problem for one session with the phone.
Hi!
I know is an old phone and an old tread, but has anybody found a solution besides the magnet thing?
I have the same problem and It's kinda annoying having to carry a magnet with me for the phone
is there a way or an app to make the phone believe its always unfold, so i can just switch modes ?

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