Headphone Jack issue. HELP! - Nexus 6 Q&A, Help & Troubleshooting

So my nexus 6 has always had an issue with the headphone jack. The audio has a constant static in the background and at low levels it severely distorts sound. Especially videos. I looked in my headphone Jack and noticed that at the bottom there is a little black spot that is very out of place. Also one side has a small out of place line that reminds me of rust/curosion or something. What should I do!? Its driving me and my anime and music crazy!
Please help!
THANKS!

Warranty?

AverageLibrarian said:
So my nexus 6 has always had an issue with the headphone jack. The audio has a constant static in the background and at low levels it severely distorts sound. Especially videos. I looked in my headphone Jack and noticed that at the bottom there is a little black spot that is very out of place. Also one side has a small out of place line that reminds me of rust/curosion or something. What should I do!? Its driving me and my anime and music crazy!
Please help!
THANKS!
Click to expand...
Click to collapse
Clean it with compressed air...
Sent from my Nexus 6 using Tapatalk

Had s similar issue with my audio jack. It's pretty easy to replace yourself if you've had a phone apart before.

Mr. Orange 645 said:
Warranty?
Click to expand...
Click to collapse
BigDig said:
Clean it with compressed air...
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
JinHD said:
Had s similar issue with my audio jack. It's pretty easy to replace yourself if you've had a phone apart before.
Click to expand...
Click to collapse
I am unsure about warranty.
What type of compressed air.
I'm not risking my phone. I can't afford a new one.

keyboard cleaner canned air is probably your safest bet

We used to spray liquid Freon in to clean electronics, but that is discouraged nowadays.
Sent from my VS985 4G using Tapatalk

I tried cleaning with alchohol but that didn't help. And also it really really screws up music when the bass is turned up in music apps. I have a 3 ring no microphone pare of headphones. Does that make s difference? My iPod jack is much more dirty and no audio distortion. My amazon 30 day return is up so I guess Motorola is my only return option. If they don't know I unlocked rooted and booted blisspop with my phone.

Pocket lint? I had some in my Note 3 and a needle and a flashlight does magic.

Related

Noticeable distortion in the speakers on the highest setting?

Does anyone hear the same distortion I'm hearing or is my N7 defective? If its only me I'll send it back (reluctantly) but if its just cheap speakers to keep down the price, I don't mind.
Sent from my Nexus 7 using Tapatalk 2
Highest volume and boosting it by 20% i do get distortion sometimes watching top gear. The speaker is just pretty bad.
Sent from my LG-P999 using xda app-developers app
The speakers stink.
There is some distortion at high volume on mine, but I still find the sound quality to be extremely good.
Mine cracks and breaks up so I requested a new one.
OK so its not just me. Thanks
Sent from my Nexus 7 using Tapatalk 2
It is the same on mine...is it a defect or the way it is?
Sent from my Nexus 7 using xda app-developers app
I get some nasty noise when moving my finger around on the screen randomly, and the WiFi animation even makes clicking noises. This is with headphones on full.
Sent from my Nexus 7 using Tapatalk 2
NO! This is NOT normal...why? Because my first Nexus didn't do this..
Okay, I was quite happy with my first Nexus, but the screen separation issue (still present on my replacement device btw), but at least the speakers didn't distort and sound like sh*t!
If you were to hold the device in front of you, right side up in portrait (ie normal), and you play some songs, the one on your left will sound distorted.
For those of you that did the screen separation fix (those who haven't, the easiest way I've found to get the back off is to shove either a guitar pick, plastic opener tool etc. in the top right corner, just above the power button. The sweet spot is just between the volume up and power button. It'll come off like butter once you get it to open right there. Easiest spot for it to separate. Just Don't be afraid to push hard, you won't scratch it, as long as you're using a plastic tool).
Anyway, use this video
http://www.youtube.com/watch?v=e8ODm-F9-IM
..and then with your fingers once the back is off, and the audio on high, feel the speakers vibrate.
If the left one vibrates a lot more and sounds way more distorted than the right (or the other way around), it is a defect. My first Nexus did not distort my music at all like this.
ARGH!
Thinking of getting mine replaced due to distortion at high volume
Noticeable just cycling through the notification sounds in settings at maximum volume, particularly on the 'pollux' notification sound.
Be interested if a few people could try this and let me know if you think this level of distortion is a) normal and b) acceptable!
Cheers, dave
Sent from my Nexus 7 using Tapatalk 2
froggy666uk said:
Thinking of getting mine replaced due to distortion at high volume
Noticeable just cycling through the notification sounds in settings at maximum volume, particularly on the 'pollux' notification sound.
Be interested if a few people could try this and let me know if you think this level of distortion is a) normal and b) acceptable!
Cheers, dave
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
mine is real distorted at that setting on that tone as well. I don't think it should be normal. I'm going to Sam's today to see if they have another I can exchange.
hmm, mine was fine on day 1. now its distorting at less than half volume. from testing on poweramp, any sounds with a frequency lower than 500hz are fine... but anything with frequencies higher than 500z with 40-100% volume will distort the speakers. its frustrating that i now need to RMA this unit since i didnt have any of the other reported issues.
Souai said:
hmm, mine was fine on day 1. now its distorting at less than half volume. from testing on poweramp, any sounds with a frequency lower than 500hz are fine... but anything with frequencies higher than 500z with 40-100% volume will distort the speakers. its frustrating that i now need to RMA this unit since i didnt have any of the other reported issues.
Click to expand...
Click to collapse
I exchanged my first one for a new unit from Sam's Club. Doesn't seem too bad now. Not to say the speakers are great, but no real bad distortion anyway. I'll keep you posted later today.
tarusdg said:
Does anyone hear the same distortion I'm hearing or is my N7 defective? If its only me I'll send it back (reluctantly) but if its just cheap speakers to keep down the price, I don't mind.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
I've recorded an audio clip in m4a format demonstrating the problem. I have two Nexus 7 tablets. One is fine and one is obviously bad. The recording is me alternating between the two devices, pressing the "Proxima" system notification sound in the sound chooser. They're both set to the same volume (one notch below maximum). The problem begins around 30% volume and gets worse as it gets louder. Music is unbearable to listen to.
Update: I tested with headphones; each device sounds normal. That makes it more likely that it's indeed a problem with the physical speaker, though it's still possible that the two sound outputs use different DACs and that the problem could somehow be fixed in firmware (doubtful).
This was also noted on theverge podcast this week!

Google, turn the speaker around!

The speaker is decent. It even has good volume.
Iff you've got the tablet facing away from you!
This is really terrible placement of the speaker on this device. It's not a speaker for ringing as on a phone. It's a speaker that's meant to be heard when the tablet is in use with the display facing you. Cupping my hand over the speaker slit and extending that beyond the edge of the tablet works ... but isn't something you can really expect or want to do.
That's probably my biggest gripe with the tablet.
The screen isn't the best but.. I'll take it for the money.
Really, you don't like the screen? I think it has a better color tone than the iPad 3 honestly. Didn't really notice much of a difference in the resolution either.
The external sound's not too bad. If you put it on a surface then it helps amplify it, just like with a phone. The headphone sound quality on the other hand is outstanding! :good:
I wish manufacturers would figure out a way to have forward-facing speakers... my G2x has a speaker on the bottom. Better, but seriously... watching a YouTube clip without cupping my hand around the device to reflect the sound to my face would be a nice change. Meh... not that big of a deal to me but I do agree with your frustration.
It seems simple to me, there is already a bevel on these devices. They just need to make the bevel a little bit larger on the side to let the sound out. This is what my TV does and it works very well.
Sent from my Transformer Prime TF201 using Tapatalk 2
I was looking at the design and from a "why did they do it that way?" perspective and two things are clear.
1. they want to present the face of the tablet as an unbroken sheet of glass (ohh, ahh!)
2. they don't want to incur the cost of putting a slit in the glass
They could reduce the size of the glass and have a very narrow molded plastic border on the top and bottom for stereo speakers. Would work a heck of a lot better but violate #1...
I really think they're destroying functionality for aesthetics.
Playbook (though bigger) does have forward facing speakers, and are probably the best sound that I've heard on a tablet mainly due to the placement.
its more so because on most phones, the microphone is at the bottom. putting a speaker next to a microphone never ends well. mainly because on calls where you use loud speaker, you'd get the endless loop/echo where the speaker feeds their audio back into the microphone. noise cancelling mics are useless for cancelling the audio since the noise cancelling mic is too far away from the speaker, so the latency doesnt help.
I somehow think putting a magnet aka speaker on the screen would cause problems with the capacitive touch.
Sent from my Nexus 7 using Tapatalk 2
It sucks when you put the 7 on a stand and it is blocking the speaker and muffing the sound. But what can you do? Plug in some headphones that's what.
Sent from my Nexus 7 using Tapatalk 2
Hexdecimal said:
Really, you don't like the screen? I think it has a better color tone than the iPad 3 honestly. Didn't really notice much of a difference in the resolution either.
The external sound's not too bad. If you put it on a surface then it helps amplify it, just like with a phone. The headphone sound quality on the other hand is outstanding! :good:
Click to expand...
Click to collapse
Wait. What?! Can you provide a photo comparison of your device next to a iPad. This display has hardly any saturation or contrast compared to the iPad. The DAC in this thing is also horrid; audio sounds extremely bad with headphones. A world away from the Galaxy S III DAC.
Sent from my Nexus 7 using xda app-developers app
Hexdecimal said:
Really, you don't like the screen? I think it has a better color tone than the iPad 3 honestly. Didn't really notice much of a difference in the resolution either.
The external sound's not too bad. If you put it on a surface then it helps amplify it, just like with a phone. The headphone sound quality on the other hand is outstanding! :good:
Click to expand...
Click to collapse
Well, I have both an iPad 3 and a Nexus 7, and while I like the Nexus 7 screen well enough, it doesn't really compare to the iPad's. Colors and saturation aren't even close, and nothing has text as good as the iPad (I think it's as much to do with how Android renders text as the resolution of the LCD). Don't get me wrong, text on the Nexus 7 is plenty good enough, but you can't say it's nearly as good as on the iPad.
My biggest problem with audio on the Nexus 7, both external and via headphones, is volume. It just doesn't get very loud. That's a complaint with the iPad 3, however, and really I have yet to come across a tablet with decent sound. So, that's not a fair knock against the Nexus 7.

Crackling ear piece

Does any one else have an issue with the sound out of the ear piece crackling. It is sometimes worse than others. I have rooted so the warranty is out of the question. Any thoughts or solutions?
Sent from my DROID3 using Tapatalk
This is for my wife's phone. Don't be fooled by my signature. I'm in the right forum.
Sent from my DROID3 using Tapatalk
I thought there was a topic on this form already about this issue. I have went through four d4's so far... some do this some don't I'm guessing...
Sent from my DROID4 using xda app-developers app
use android speaker cleaner while in call and it will clean the earpeice
No more crackling speaker!
myfishbear said:
use android speaker cleaner while in call and it will clean the earpeice
Click to expand...
Click to collapse
I had the same problem with my speaker & I thought it was the speaker going out! I installed Speaker Cleaner by Nine Six Apps and just clicked "Activate" after opening the app. A tone was emitted and the phone vibrated for a few seconds and my crackling speaker issue was 100% resolved. I was skeptical and figured it was BS, but I can verify that it works! Thanks again myfishbear!
That's for the speaker, anything for the ear piece?
Sent from my DROID3 using xda app-developers app
Tried that with no luck...
Sent from my DROID3 using xda app-developers app
Even in call...
Sent from my DROID3 using xda app-developers app
Like I said this did not work for me either just send it in... this one has lasted twice as long as the other 3... with no sign of anything going wrong yet...knock on wood
I was rooted for all three
Sent from my DROID4
Yes mine crackles from time to time
Sent from my DROID4 using Tapatalk 2
Android speaker cleaner, blowing it out, no luck..
Mine has crackled off and on since I bought it. Sometimes it was just a little bit, sometimes not at all. I contemplated using insurance but I don't actually call with it enough to risk the dreaded "refurbish lottery." Unfortunately, shortly after the ICS update the speaker went from cracking now and then to crackling constantly. It's very harsh clipping sound and I hate it. I have the full insurance and I'd consider having it replaced at this point, but the "root watermark" they added with ICS will probably cause my phone to be rejected from warranty qualification... even though this is a wide spread mechanical design flaw that's unrelated to rooting. Maybe I can hope the phone gets stolen. :angel:
inobla said:
Mine has crackled off and on since I bought it. Sometimes it was just a little bit, sometimes not at all. I contemplated using insurance but I don't actually call with it enough to risk the dreaded "refurbish lottery." Unfortunately, shortly after the ICS update the speaker went from cracking now and then to crackling constantly. It's very harsh clipping sound and I hate it. I have the full insurance and I'd consider having it replaced at this point, but the "root watermark" they added with ICS will probably cause my phone to be rejected from warranty qualification... even though this is a wide spread mechanical design flaw that's unrelated to rooting. Maybe I can hope the phone gets stolen. :angel:
Click to expand...
Click to collapse
I had to warranty a phone for loss of microphone and loss of eventual earpiece.
What I found (in looking at dis assembly videos) is that the earpiece (and possibly speaker/mic) are not hardwired but actually have pressure contacts to flex circuits that can get iffy.
I found that cleaning my speaker/microphone/earpiece with a strong neodymium magnet drew out all sorts of ferromagnetic materials and solved a lot of the crackling issues.
I haven't had an issue since. I clean it about once a month however I'm in a high steel dust environment from time to time.
Cheers,
Hope I dont experience this issue
Sent from my DROID4 using xda premium
myfishbear said:
use android speaker cleaner while in call and it will clean the earpeice
Click to expand...
Click to collapse
Great! Seems to works on GN!
looks like design flaw
Brandon314159 said:
I had to warranty a phone for loss of microphone and loss of eventual earpiece.
What I found (in looking at dis assembly videos) is that the earpiece (and possibly speaker/mic) are not hardwired but actually have pressure contacts to flex circuits that can get iffy.
I found that cleaning my speaker/microphone/earpiece with a strong neodymium magnet drew out all sorts of ferromagnetic materials and solved a lot of the crackling issues.
I haven't had an issue since. I clean it about once a month however I'm in a high steel dust environment from time to time.
Cheers,
Click to expand...
Click to collapse
im experiencing the same issue with the ear piece.had mine apart last night replacing the digitizer and noticed that the ear speaker, ring speaker and light sensor all connect with pins to ribbons. my wife also had to do the insurance b.s. because hers did the same thing. has anyone tried high pressure nitrogen , duster, or co2 to blow it out? i was gonna order a new one but may wait now.
Sitting on my 6th d4 which sucks cuz as of ics I'm scared to root and what not cuz of this...
Sent from my DROID4 using xda app-developers app

[Q] HTC One low mic sound

Hi,
While calling people there have been several complaints that my voice is very low while on the phone has anyone else experienced this?
Thanks
Yes, a little bit, then I carry on talking and the other party manages to cope. I was assuming my case may play a little part in the problem, even though there is a small pin hole where the mic is.
My case is the official HTC One flip case... You?
Sent from my HTC One using Tapatalk 2
wyase9 said:
Yes, a little bit, then I carry on talking and the other party manages to cope. I was assuming my case may play a little part in the problem, even though there is a small pin hole where the mic is.
My case is the official HTC One flip case... You?
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
Yes it's the same flip case. hmmm. I wonder if there is a way of improving it.
funny I dont get this even though the case covers the mic at the bottom of the phone.
I mentioned on another thread that there is a fault with every double dip flip case. The mic hole doesn't line up with the mic properly!
r89HTC said:
funny I dont get this even though the case covers the mic at the bottom of the phone.
Click to expand...
Click to collapse
A little off topic... Thought I would ask Are you the same guy with the name R89SONY? lol
jonstatt said:
I mentioned on another thread that there is a fault with every double dip flip case. The mic hole doesn't line up with the mic properly!
Click to expand...
Click to collapse
Dam. Might have to buy a new case.
The thing is I can see that the hole perfectly lines up with the hole from what I can see.
r89HTC said:
funny I dont get this even though the case covers the mic at the bottom of the phone.
Click to expand...
Click to collapse
Which case you guys are talking about? The plastic cover which have 3 parts? Or the black flip case wich can let the phone stand up in landscape mode?
cobbcobbdavid said:
Which case you guys are talking about? The plastic cover which have 3 parts? Or the black flip case wich can let the phone stand up in landscape mode?
Click to expand...
Click to collapse
The case I am referring to with the issues is the flip case and NOT the one with three parts.
But im not even using a case right now, but im also getting people saying they can't hear me that good, sounds great on my end though.
Sent from my HTC One using xda premium
Try to record your own voice with inbuilt recorder app than play and see. Check if you have case which covering Mic? Try to see if any residuel trap inside the mic hole try to use vaccume cleaner to suck from both Mic. Or try to talk with customer service number and talk very softly and ask if operator can hear your voice properly?, restart the phone and do the same and check if anything improved? Try to record your voice using camera and check. Hope this all step help
Sent from my HTC One using xda app-developers app
I'm having the same problem, I have narrowed it down to being the bottom mic, When in a call, using speaker phone the back mic is on and people can hear me. When headphones are in again, people can hear me, again though the back mic. But when I take out the headphones, and turn speaker off, people can't hear me, unless I'm talking directly into the bottom mic, but words get cut short. Hearing what it sounds like I'm thinking it's noise canalization going on..
tyrant1790 said:
I'm having the same problem, I have narrowed it down to being the bottom mic, When in a call, using speaker phone the back mic is on and people can hear me. When headphones are in again, people can hear me, again though the back mic. But when I take out the headphones, and turn speaker off, people can't hear me, unless I'm talking directly into the bottom mic, but words get cut short. Hearing what it sounds like I'm thinking it's noise canalization going on..
Click to expand...
Click to collapse
Having the same exact problem. Using the voice recording app - the volume of a recording using the bottom mic is woefully low compared to using a headset to record.
When using the speaker to answer calls - doesn't exibit this behavior as bad due to the other external mic.
Everyone that is calling me is complaining that they can barely hear me and I think it has nothing to do with the carrier, but all to do with the phone.
My partner's phone is also doing this. Every time she answers a call the other person can't hear her and she almost has to yell. She does have the HTC Genuine case but I've tested calls without this on and still the same thing.
It is the Silver 32GB HTC One ordered through Handtec.
I guess you're talking about the official case which can hold up the phone like the case comes with GSIII ?
I saw two thread complaining the same issue in another forum. However, I have a similar case (but not THIS case) and don't have this problem.
why put on case on HTC One? geez
(Don't mean to troll)
bad mic issue
mr_sock said:
why put on case on HTC One? geez
(Don't mean to troll)
Click to expand...
Click to collapse
e: it was a noise cancellation + hole blockage deal for me. seems alright now
I just tested mine and I can hear myself loud and clear.
people I call tell me it's like I am sitting next to them when I call
Sent from my HTC One using Tapatalk 2
I have had other people tell me they can hear me, and I would move the phone and then they would say I'm perfectly clear.
I'm talking moving it a couple inches farther from my mouth. But then speakerphone works fine. I happen to believe it's cancellation taking us out as well.

This Is What the OP5 Shouldve Looked Like

http://www.androidpolice.com/2017/0...ow-bezel-amoled-display-and-squeezable-frame/
Why? That's uggly as fu** that photo.
Rounded screen corners like S8 and G6! Why?!?
Don't understand why that's a trend now.
jvidia said:
Why? That's uggly as fu** that photo.
Rounded screen corners like S8 and G6! Why?!?
Don't understand why that's a trend now.
Click to expand...
Click to collapse
Because that looks good..but the device itself looks like a brick for me just like G6
jvidia said:
Why? That's uggly as fu** that photo.
Rounded screen corners like S8 and G6! Why?!?
Don't understand why that's a trend now.
Click to expand...
Click to collapse
Bezeless evolution. The OP5 looks like a 2013 phone.
B3501 said:
Bezeless evolution. The OP5 looks like a 2013 phone.
Click to expand...
Click to collapse
S8 bezel-less? :victory: AAHAHAH
B3501 said:
Bezeless evolution. The OP5 looks like a 2013 phone.
Click to expand...
Click to collapse
LOL.
Troll rulez !
Jelliol said:
LOL.
Troll rulez !
Click to expand...
Click to collapse
Nope.
Hell no to this bezeless trend
This is ugly. Squeeze and fingerprint sensor on the back are pointless and annoying, and while you could potentially disable the former, later is a physical obstacle.
I'll be okay with bezelless phones when they'll have the FP sensor under the display. But I'm not going back to having it on the back.
I agree ... finger print sensor on the back is just stupid!
jvidia said:
I agree ... finger print sensor on the back is just stupid!
Click to expand...
Click to collapse
It's a question of getting used too, it, loved it on the back on the G6 and Honor 8 but on the front it's good too.
Hang tight, for the OP6
Bezeless phone can have issue with single hand operation. The sensor, when you touch the other side of the screen using your thumb, would be tricked because the other screen where your palm is resting will sense the body of your thumb finger. That is why little bezel is enuf. Thats based on my idea. Unless the manufacturer make a bypass precisely.
worldsoutro said:
Hell no to this bezeless trend
Click to expand...
Click to collapse
A-FREAKING-MEN. This bezelless and headphone jackless trend needs to end YESTERDAY!
Sent from my OnePlus 5 using XDA Labs
MrWilsonxD said:
A-FREAKING-MEN. This bezelless and headphone jackless trend needs to end YESTERDAY!
Sent from my OnePlus 5 using XDA Labs
Click to expand...
Click to collapse
No to bezeless, yes to no headphone jack.
So, just to be clear, it looks like one type of phone and you'd prefer it to mimic another type of phone?
B3501 said:
No to bezeless, yes to no headphone jack.
Click to expand...
Click to collapse
Are you just trolling?
Removing the 3.5 jack by Apple was nothing but a cash grab. Period. There's a reason high end Bose, Senheiser, Shure, Sony headphones come with an analog connector.
Bluetooth connection is inferior in sound quality, requires me to have to charge one more thing, and carry around an additional dongle to listen to music. Or buy another adapter to charge and listen to music at the same time.
If you want to use type c headphones, use them. There is literally nothing stopping you man..
But don't screw up what the high majority of others have been using and still want since before the Zune/iPod/Walkman.
I could see somebody making an argument about its outdated tech, which is arguable. But so is a ruler, but we people use that daily across the world..
What are some of the the reasons why you don't want a headphone jack?
You've posted pictures about the u11 pixel look alike, and I ask, what would it have cost Google/HTC to include a headphone jack on the top? While still retaining that awesome boomsound those speakers at the bottom have? Maybe an extra dollar on a phone that already is going to cost 800+
Sent from my OnePlus 5 using XDA Labs
MrWilsonxD said:
Are you just trolling?
Removing the 3.5 jack by Apple was nothing but a cash grab. Period. There's a reason high end Bose, Senheiser, Shure, Sony headphones come with an analog connector.
Bluetooth connection is inferior in sound quality, requires me to have to charge one more thing, and carry around an additional dongle to listen to music. Or buy another adapter to charge and listen to music at the same time.
If you want to use type c headphones, use them. There is literally nothing stopping you man..
But don't screw up what the high majority of others have been using and still want since before the Zune/iPod/Walkman.
I could see somebody making an argument about its outdated tech, which is arguable. But so is a ruler, but we people use that daily across the world..
What are some of the the reasons why you don't want a headphone jack?
You've posted pictures about the u11 pixel look alike, and I ask, what would it have cost Google/HTC to include a headphone jack on the top? While still retaining that awesome boomsound those speakers at the bottom have? Maybe an extra dollar on a phone that already is going to cost 800+
Sent from my OnePlus 5 using XDA Labs
Click to expand...
Click to collapse
Woops I got it wrong lol. I meant No to bezels and yes to headphone jack! Getting rid of the headphone jack is a big mistake IMO.
B3501 said:
Woops I got it wrong lol. I meant No to bezels and yes to headphone jack! Getting rid of the headphone jack is a big mistake IMO.
Click to expand...
Click to collapse
Can I hug you? I just want to hug you right now.
I just need a little something to hold onto though while gaming. If this is the forced eventuality, low bezels, I prefer the G6 approach over the s8. I can still protect my screen with the G6, unlike the S8. First time that thing falls, say goodbye to that beautiful edge glass phone.
Sent from my OnePlus 5 using XDA Labs

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