notification does not expand when i scroll from the top - Xperia Z3 Compact Q&A, Help & Troubleshooting

Hello,
I faced a weird problem on my z3c which I only noticed this morning.
the notification will not expand when i swipe from the top :crying:
- i can get it to work at only 1 time every 30 or so swipes.
- i only noticed it now because i couldn't expand the notification when I'm in an app. I had nova launcher pro's gesture support to expand the notification when i swipe down anywhere in the homescreen which hid this problem from me.
- I've had the phone for only 11 months and it has been in a glass screen protector and a silicone case with a front lip. tallest it fell was from 3 feet and that is only rarely.
- works fine in landscape.
- swipe up from bottom works since i can launch google now
- i've yet to find a way to rotate the screen 180 degrees to test it from the bottom.
- i tried the stock launcher and it has the same problem.
Anyone faced the same? my last resort is to factory reset but I wont go into that much trouble and I don't want to send it for warranty as that will probably take a week. But I'm concern that it will be harder to sell the phone later on...

I am facing the exact same problem on my z3c
Did you find any solution?

Hi, no still the same. It is only a little inconvenience for me so I wont bother to get it fixed or reset my device.

Same here. Maybe it is an issue because of the update.

you can do 180 rotation in Nova launcher, labs menu.
To test if you want.

I ran the touchscreen diagnostic test and found that indeed my finger doesn't register within the 2-3mm of the screen when i swipe down from the speaker area. a tap is also not registered 40% of the time if I tap within the 2-3mm from the start of the screen at the top of the phone. weird.
I have not yet factory reset-ed and my warranty has already expired. I will just bare with it.

Related

Swipe issues - anyone else?

I took delivery of my Z3 Compact yesterday, replacing a Moto G. Lovely phone but I am seeing issues when swiping between home screens, swiping between pages in apps like the dialler, and swiping to unlock. When unlocking for example, it doesn't always work: I see the particle trail following my finger but the phone doesn't register this as a swipe. Sometimes it takes 3 or 4 attempts to unlock. This is odd. Similarly, swiping left/right to switch home screens is hit and miss and the pages often bounce back. It's quite frustrating. Are there any settings that could be affecting this?
Can't confirm this for my Z3C, works as expected. Not sure, but could it be you turned on glove mode in screen settings (though this would make the screen even more sensitive)?
This happened to me a couple of times after enabling Double Tap to wake phone - hasnt happened since
rec71 said:
I took delivery of my Z3 Compact yesterday, replacing a Moto G. Lovely phone but I am seeing issues when swiping between home screens, swiping between pages in apps like the dialler, and swiping to unlock. When unlocking for example, it doesn't always work: I see the particle trail following my finger but the phone doesn't register this as a swipe. Sometimes it takes 3 or 4 attempts to unlock. This is odd. Similarly, swiping left/right to switch home screens is hit and miss and the pages often bounce back. It's quite frustrating. Are there any settings that could be affecting this?
Click to expand...
Click to collapse
I can confirm the swiping to unlock, needs 3 or 4 swipes until it unlocks on mine. I have double tap to wake up checked.
Servaas said:
I can confirm the swiping to unlock, needs 3 or 4 swipes until it unlocks on mine. I have double tap to wake up checked.
Click to expand...
Click to collapse
by chance, do you have any screen protectors or glove mode switched on
Glove mode is off and I dont have a screen protector.
This sounds like what happens with my Xperia Acro S when the display is wet; I can see the visual feedback from the swipe, but it doesn't actually unlock the phone. But I take it your Z3C is completely dry?
I need to swipe the pattern to unlock my phone several times if I use my left hand. With my right hand I only need to swipe once. I wonder if I used my right hand to swipe the pattern originally. No trouble swiping for the rest.
mercje said:
I need to swipe the pattern to unlock my phone several times if I use my left hand. With my right hand I only need to swipe once. I wonder if I used my right hand to swipe the pattern originally. No trouble swiping for the rest.
Click to expand...
Click to collapse
I only seem to have this issue with the PIN entry - for whatever reason, the phone responds quite slowly when entering PIN, to the point I have to wait about half a second between each digit. My Moto G, a much slower phone, responds instantly when entering the PIN digits.
I ended up switching to a pattern that mimicked my PIN entry motions, as the pattern swipe seems to respond properly.
Kind of weird, since the rest of the phone is very snappy and responsive.
I don't have the glove mode on bh5 the screen seems super sensitive, maybe too much. Also in combination with a different phone size than what your hand is used to. This is how I explain some weird swipes. A few times I swiped and the screen moved, then bounced back. I think we probably have to use wider/stronger swipes? I'm sure I'll get used to it. I remember the same thing happened a few days after I got my previous phone. I think it's a matter of getting used to the sensitivity of the screen. I don't think there is something wrong with it.
Sent from my C5503 using XDA Free mobile app
I have the same problem. I even returned my first Z3 compact, but now the second one has the same problem.
When I am using my phone one handed with right hand and swipe with my thumb from left to right pages would oftentimes not turn or bounce back. Occasionally swipe right in is executed even though i just did a normal swipe right.
Swiping in 2 handed mode with my index finger seems to be PERFECTLY alright.
This is REALLY annoying!!! Does anyone have a clue if this is a software or hardware issues? Could the displays be faulty in design or is it something they can repair in a software update.
I am willing to wait for a software update, but if its hardware I'd like to return it right away. I have owned plenty of touchphones over the year, I have never experienced anything like this!
Have any of you who are experiencing the issue used Sony phones before?
I'm not ruling out that there is a problem, but perhaps Sony's UI requires longer/faster swipes than you're used to?
I've not noticed it myself, but I'm coming from a Sony phone previously. May or may not be a factor.
Sent from my LT26i using Tapatalk
Why So Serious? said:
Have any of you who are experiencing the issue used Sony phones before?
I'm not ruling out that there is a problem, but perhaps Sony's UI requires longer/faster swipes than you're used to?
I've not noticed it myself, but I'm coming from a Sony phone previously. May or may not be a factor.
Sent from my LT26i using Tapatalk
Click to expand...
Click to collapse
I have a Sony Z1 compact. No issue whatsover. I have it still here for comparison. I think you will only experience if you swipe in a particular way, while there are some other ways to swipe where the problem is not there at all.
Why So Serious? said:
Have any of you who are experiencing the issue used Sony phones before?
I'm not ruling out that there is a problem, but perhaps Sony's UI requires longer/faster swipes than you're used to?
I've not noticed it myself, but I'm coming from a Sony phone previously. May or may not be a factor.
Sent from my LT26i using Tapatalk
Click to expand...
Click to collapse
Agreed.
Coming from a moto G
Not had an issue with unlock, but I did notice I had to do different swipes when flicking between different panes of the home-screen, no biggie now I think I've adjusted.
https://www.youtube.com/watch?v=B60caaAbz4M&list=UUJ0V12wYDgAnWEZREqe_j-g
I have made a video about the issue.
I'm experiencing the same regarding having to use wider swipes sometimes. As far as the lockscreen goes, I have double tap to wake, and have not yet had an issue unlocking the phone.
I also had the same problem and it seems that it's not a software problem (mine was branded Orange with this problem and also after unbranding the problem remains)
Ichanged it today the new one doesn't have this kind of problem (or very rarely)
OK, I've done some more experiments.
Holding my phone in my left hand and swiping using my right index finger is perfect. It's using my thumb that seems to be the issue: it has a larger surface area so my money is on a software issue.
Also, I enabled Sramina mode and checked "Extended usage" (which lowers the processor speed I think) and it works perfectly! Swiping with my thumb shows no issues.
I'm getting used to it now: it's still annoying but muscle memory is starting to kick in and I'm adjusting my swipes to compensate.
Still odd though but I don't think it's a hardware issue,
Had the Z3 compact for a couple of days and I noticed this issue too. However after messing about holding it various ways I believe it is down to the screen being close to the edge of the body of the phone and with one handed use you inadvertently touch the opposite side to the direction you are swiping with the base of your thumb. Result is when you release your swipe, the unwanted contact sends it the other way.
Try verifying this by using two hands and ensuring no other contact when you swipe. Works fine for me, and I can reproduce the problem with one handed use.
Mine has this issue as well. Sometimes it even happens up to 3 times in a row. Maybe it is related to whether it has dragontrail or gorilla glass? Both are used for the z3c.

Notification bar keeps dropping down

My Z3C started having a problem about 2 weeks ago.
It seems the drop down notification is being too sensitive or activating when it shouldnt.
Eg - on the home screen it seems ok
However, if you start a SMS or keyboard app or navigate Facebook, the nav bar keeps dropping (and obviously interfering with the screen)
Since then I have reset to stock and eliminated any applications.
What could possibly be happening and how to fix or turn off nav bar?
Sony Z3C
SpookyAwol said:
My Z3C started having a problem about 2 weeks ago.
It seems the drop down notification is being too sensitive or activating when it shouldnt.
Eg - on the home screen it seems ok
However, if you start a SMS or keyboard app or navigate Facebook, the nav bar keeps dropping (and obviously interfering with the screen)
Since then I have reset to stock and eliminated any applications.
What could possibly be happening and how to fix or turn off nav bar?
Click to expand...
Click to collapse
I have had the same issue today and I have tried everything possible to fix it. You know your desperate when you search the tenth page on Google for help like I did... I didn't find ****. I then decided to turn of my phone completely instead of pressing the restart option and it fixed my problem! I cant guaranty it will work for you but its worth a shot if you haven't tried already.
Check if the glove mode option is turned off in your settings, Glove-Mode makes the screen more sensitive so it might be causing your problem!
I've had this same issue. A couple of weeks later the top side of the screen stopped functioning completely. The touch screen was broken. I got it fixed for free under warranty, Sony did a great job, within 2 weeks!
Test touchscreen
Faced same problem. Found out that it was touchscreen issue and got it replaced under warranty.
Run Touchscreen service test from the service menu and check that the top part of touchscreen is detecting touch or not, in my case top left corner was not working.

Please help - screen randomly becomes nonresponsive - but only partly - please read

Now there is another long topic on freezing, but its basically about 10seconds freeze , then things normal and stuff. Mine is different so I made a new topic.
Have sprint note. On Marshmellow now but happened on Lollipop as well.
The problem is:
After several hours of use, or may even a day, the phone just freezes....partly. Let me explain. Basically if you touch anywhere on the screen, it won't register the touch. If you hit the hard recents button, it'll show recents, but you can't click any program (it doesn't register your touch). When it first happened I thought I needed a new screen, but quickly found out I probably don't: If I hit the nav bar, it will pull down full screen, and if I have it full of notifications, I can click any of the notifications, whether its near the top, middle, or bottom, and it registers the touch and sends me to the app. But then again, at that app, the screen doesn't register. Even if I touch in the same place on the screen where I clicked the notification that sent me to the app. But the nav bar still works. It recognizes the touch, and will pull down full screen, and I can click anywhere on the screen and my touch will register. Also if I hold the power button and the reboot options come up (which on mine has option from top down to bottom, I can click any option on the screen, and it will register my touch. But if I hit the home button, the whole screen is non responsive. So I have a partial freeze. The whole screen doesn't work, but then the whole screen will work when I pull the nav bar down, so im totally confused. I already tried usually differnt launchers, but same thing, after while, screen will be non responsive
If I reboot then everything works fine and normal, so I doubt its a screen issue. Because if its broke its broke. Also tried a hard reset,problem still came back. I guess it may be an app clashing problem but I have over 100 apps it could be any one of them
Has anybody experienced something similar?
I had a buddy give me an LG Lucid3 that had a similar issue... It actually got worse over time and the touchscreen totally stopped working. (He thought) I took it apart and actually the connection was good. Put it back together and just kept rebooting it multiple times in a row. Finally, the touch started to work a little an for some reason I thought to go and download an antivirus program. The phone had 11. Got rid of them and phone has been working fine for a couple weeks now. Idk if that's your problem but I figured I'd share this experience because I've never seen anything like it.
Sent from my KYOCERA-C6745 using Tapatalk

Home button gesture not working?

Hello, really new to this thread. My Mi 8 is about 2 weeks old. So recently I noticed that the home button gesture doesn't work sometimes. I have to repeatedly swipe up from the bottom of the screen for it to work...also when pressing something close to the status bar seems to trigger the status bar opening animation. This happens only every now and then then. I'm on stock global rom everything locked nothing tinkered with at all. Anyone experiencing the same thing?
Mike20017 said:
Hello, really new to this thread. My Mi 8 is about 2 weeks old. So recently I noticed that the home button gesture doesn't work sometimes. I have to repeatedly swipe up from the bottom of the screen for it to work...also when pressing something close to the status bar seems to trigger the status bar opening animation. This happens only every now and then then. I'm on stock global rom everything locked nothing tinkered with at all. Anyone experiencing the same thing?
Click to expand...
Click to collapse
what mi8have Home button?
PUBGKING12 said:
what mi8have Home button?
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Click to collapse
I'm talking about the home screen gesture.
Try to test if your screen has some issues, I don't experience any problem
Mike20017 said:
I'm talking about the home screen gesture.
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Click to collapse
You mean using the gesture settings, when you swipe from the bottom it will not go home (takes multiple tries)? If so, do you have a case or screen protector installed? The way you're supposed to swipe is pretty much from outside of the actual display, upwards, so if there is something interfering with this, or you're swiping from in the display, it may not work.
If not, then try using a touch screen test app such as Touch Screen Test from Google Play (developed by Siriuth). Touch the bottom area multiple times (swipe down, left, right, but not up as this may send you to the home screen of course). Swipe slowly to see the path properly. Does it skip at any section? If it does, touch in that area may be damaged. If this phone was purchased used or from a 3rd party seller, this may be why it is damaged.
Crossvxm said:
You mean using the gesture settings, when you swipe from the bottom it will not go home (takes multiple tries)? If so, do you have a case or screen protector installed? The way you're supposed to swipe is pretty much from outside of the actual display, upwards, so if there is something interfering with this, or you're swiping from in the display, it may not work.
If not, then try using a touch screen test app such as Touch Screen Test from Google Play (developed by Siriuth). Touch the bottom area multiple times (swipe down, left, right, but not up as this may send you to the home screen of course). Swipe slowly to see the path properly. Does it skip at any section? If it does, touch in that area may be damaged. If this phone was purchased used or from a 3rd party seller, this may be why it is damaged.
Click to expand...
Click to collapse
Just tried it... Everything seems fine. But still sometimes it tends to require several tries for the gesture to actually register. I'm on global 10.2.3.0, could be a miui bug since this version is not the best. Also has battery drain problems. Could be fixed in the next update.
Mike20017 said:
I'm talking about the home screen gesture.
Click to expand...
Click to collapse
Mike20017 said:
Just tried it... Everything seems fine. But still sometimes it tends to require several tries for the gesture to actually register. I'm on global 10.2.3.0, could be a miui bug since this version is not the best. Also has battery drain problems. Could be fixed in the next update.
Click to expand...
Click to collapse
That's very odd. Does the oleophobic coating in that area feel worn or anything? Does the friction feel high? Mine never fails, not even to open the multitasker. Do you have "Double Check for Gestures" enabled? Try turning this off perhaps? The battery drain I definitely agree. I went from 7 hrs of SOT to less than 5.
Mike20017 said:
I'm talking about the home screen gesture.
Click to expand...
Click to collapse
ok

Pixel Stand - Touch, Gestures, Double tap to wake odd behaviour

Has anyone had an issue where the phone is unresponsive to touch when on the pixel stand ? For example, swiping and gestures are unresponsive and take multiple attempts to work. Selecting an app may take multiple times to register the touch selection. Double tape to wake rarely works. I thought initially maybe it was the tempered glass screen protector but as soon as i take phone off the pixel stand all the issues go away and everything works as per normal.
Any ideas ??

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