Dears, I need help !! I had HTC One M7, I usually backup my phone using HTC Sync Manager as a backup option and store the files in my local hard disk. I lost my HTC phone, but luckily I backed my contacts to the local HDD but the mistake I did was, I did not completely backup the contacts to my Gmail account. Now, I am now using a non HTC android phone. I see the files are backed up in my local hard disk under the folder HSMBackup with some sub folders with junk names.. when I enter into each sub folders I see different files with .xml format. I tried to rename then to .CSV, .XSL, .VCF etc.. but it does not work for any of them. I am not sure how to recover these files. when contacted HTC support they said I need to use another HTC phone, then connect it to my PC and then backup my contacts.
Is there a way out to exact the files from these HSMBackup folder?
Hey! I'm looking for the same. Please let me know if you were able to recover the contacts! For starters, I tried a method similar to : http://blog.interrupt3h.com/?p=328 but no luck
euler74 said:
Hey! I'm looking for the same. Please let me know if you were able to recover the contacts! For starters, I tried a method similar to : but no luck
Click to expand...
Click to collapse
Yes, I managed to fix this problem by myself, I had written the steps on what I did exactly and remember posting it elsewhere.. let me check of that and get back to you
Same state
durga1510 said:
Yes, I managed to fix this problem by myself, I had written the steps on what I did exactly and remember posting it elsewhere.. let me check of that and get back to you
Click to expand...
Click to collapse
Please let me know ,how to recover those contacts. I am in similar situation
Was there ever a way to get the contact data from the HSM Backup folder? Thank you
Related
Hi everyone,
help me! I see something very strange that I've never seen before. I go into my contacts and there are 5 contacts there called "Unnamed" and there's a sim card icon next to them with a lock. I can't delete them, I can't do anything! What are those? There's nothing in the sim manager. Oh and I'm using the original wm6.1 rom with an at&t sim.
Thanks!
help meeh
anyone? pleeeeeeeeeeeeeeease?
try deleting from another phone?
Do they appear in Outlook when synced to your PC? If so, can you delete them there? If not ChumleyEX's idea sounds like the best course of action...
I had a similar thing happening on an iPod, corrupted songs which can't be deleted
strange
thanks for your replies! i tried to put my sim into another phone and there were no unnamed contacts there. i don't have outlook (ew, i don't like to use it), so i can't look there. i dunno what are those.. agh
Anyone?? I have the same issue and nothing works... Happened when switched to Aserg ROM and then was frequently switching between SIM cards from different countries..
right,
yeah it happened to me when switching between sim cards from different countries too!
does someone know how to delete Outlook databases?
I have old crap there, spb Diary was able to show me a email account folder which doesnt exist anymore for months! All uneccessary data is still stored in \*.VOL files(
solved it by trick I already used before:
1. backup contacts etc
2. rename \pim.vol to \pim.vol1
3. reset
4. delete \pim.vol1
-> Contacts is empty, <Unnamed> entries are gone
doggydog2 said:
solved it by trick I already used before:
1. backup contacts etc
2. rename \pim.vol to \pim.vol1
3. reset
4. delete \pim.vol1
-> Contacts is empty, <Unnamed> entries are gone
Click to expand...
Click to collapse
awesome! thanks, that did it for me too. strange bug or whatever though
this is making me nuts. i have them again. i just switched my sim cards and tadaa.. now i can backup restore again.. is there any way to stop it?
I have the same problem. They showed up after upgrading to WM 6.1 and I can't get them to go away.
I have unnamed contacts on my phone but am a bit confused by what to do to get rid of them
1. backup contacts etc
2. rename \pim.vol to \pim.vol1
3. reset
4. delete \pim.vol1
-> Contacts is empty, <Unnamed> entries are gone
Can anyone please tell me where I am supposed to rename pim.vol? Do I do that on the phone and if so, where do I find it? If I do it on the computer can you please let me know where I locate this \pim thingy
yup, I'm a newbie
pinkdiamonds said:
Can anyone please tell me where I am supposed to rename pim.vol?
Click to expand...
Click to collapse
You can rename it on the phone...use your file explorer and go to "My Device" scroll down till you see a file called pim...rename that...
use PIM backup to backup your contacts, messages etc...
Ever used your SIM in another kind of phone ie Nokia?
Pal of mine had similar problem and it was due to his Nokia saving contacts to the SIM with group info added that is not compatible to other brands (non-standard).
Farsquidge said:
Ever used your SIM in another kind of phone ie Nokia?
Pal of mine had similar problem and it was due to his Nokia saving contacts to the SIM with group info added that is not compatible to other brands (non-standard).
Click to expand...
Click to collapse
yes, but all i do is that i remove my at&t sim, put in a t-mobile sim (for checking sms and stuff) and then put back the at&t again. then it shows up. with other phones (can't try other pda) there are no "unnamed" contacts.
doggydog2 said:
solved it by trick I already used before:
1. backup contacts etc
2. rename \pim.vol to \pim.vol1
3. reset
4. delete \pim.vol1
-> Contacts is empty, <Unnamed> entries are gone
Click to expand...
Click to collapse
It works for me, thanks a lot.
Just by following there steps and there, after a reload from a pim backup file the unnamed disappeard.
doggydog2 said:
solved it by trick I already used before:
1. backup contacts etc
2. rename \pim.vol to \pim.vol1
3. reset
4. delete \pim.vol1
-> Contacts is empty, <Unnamed> entries are gone
Click to expand...
Click to collapse
This trick had worked for me too.
It actually deleted all SIM card contact that had been stored into the phone (device). The \pim.vol is in the root folder of the device. When you renamed it to \pim.vol1 and reset the phone, the phone will automatically create a new \pim.vol which is empty and therefore you are able to delete the \pim.vol1. It is impossible to delete the initial \pim.vol, so doggydog2 actually rename the file and ask the device to recreate another pim.vol.
Thanks a lot, doggydog2!
What if i backup contacts with "Unnamed" as well and after reset and deletion of file reimport backup file? Will i get "Unnamed" contacts again?
Check this out: milospjanic.blogspot.com/2012/07/how-to-get-rid-of-unnamed-contacts-in dot html
hey everyone
I just upgrade my htc hero from sprint from android 1.5 to 2.1 the original ROM
I used the sprint backup v2.2.2.149 to backup everything.
when I restore my backup the software says that the backup was successful,
but the contacts where not there.
does anyone have an idea how I can restore my contacts ?
or how I can extract an *.sbf file to see the contacts ?
please help
thanks,
Itzik
There's a Sprint backup?
Why aren't you using Google for your contacts?
If you want to post the file, i'll see if I can't rip it apart.
Kcarpenter said:
There's a Sprint backup?
Why aren't you using Google for your contacts?
If you want to post the file, i'll see if I can't rip it apart.
Click to expand...
Click to collapse
if im correct in android v1.5 they didnt have google contacts.
what software would you use to rip the file ?
itziknbi said:
if im correct in android v1.5 they didnt have google contacts.
what software would you use to rip the file ?
Click to expand...
Click to collapse
nope...they've had Google Contacts since 1.5....When you add a new contact it asks Phone or Google.
I would probably just rip it apart with a hex editor first. See if there is any thing inside it that suggested a format then go from there.
I'm know 1.5 had Google Contacts, and I'm pretty sure it even automatically added them to Google/Gmail when you first activated and synced your phone. Have you actually checked your Google/Gmail account on a computer to see if all your old contacts are stored in there somehow?
Or if you upgraded to the Hero from another phone -- do you maybe still have the old SIM card from that older phone? I'm sure a Sprint store could pull those contacts from the old SIM card and add them to your Hero. They did that for me when I first upgraded from the Samsung Rant to the Hero a few months ago.
Unlike other cases posted previously...
All files in efs were deleted, including all hidden .bak files
Now, kies displayed my phone have a product code of XXXXXXXXX and a fake IMEI...
Is it possible to restore the nv_data.bin and other files??
Please help! Thanks....
I have the same problem, is there a solution for that?? Please answer!
Did you install sgs toolbox and used it's check product code function before you deleted your efs? If yes, there is still a chance. If no, there are currently no public fix available yet.
Sent from my GT-I9000 using XDA App
We are on the same boat, as what francis posted. No public fix yet but pretty sure there will be.. its just a matter of time.
the same thing happened to me yesterday when i flashed Cyanogenmod 7, got fake imei but everything worked just fine (call, data, market).
today i deleted everything from efs folder using Root Explorer then installed i9000XWJS5 then, surprise, i got my original imei back.
do not know how and do not know if it will work on you but it worth a try
The same thing happened to me.
If I dial *#06# no imei appears.
In order to use the phone everytime I boot up I have to give r/w permission to system folder. Otherwise it doesn't recognize the sim card.
It seems to me that that the device is not anymore able to recognize itself.
If I try to install CM or other AOSP rom I have status 7 error.
In Rom manager I have a window where I should select wich kind of device it is.
In fastweb installer there is a list of devices and I have to choose wich of them I am using.
I know that there is nothing to do with warranty. But is it possible to go back to a stage where it is possible to install AOSP rom?
Thanks
don't know it may work or not, but some custom roms make a backup of the efs folder on sdcard under /sdcard/backup/efs or /sdcard/backup/efs-XXX
(XXX= some numbers). you can try to restore it from there.
again don't know for sure...
Normallary Not
hellboy2703 said:
don't know it may work or not, but some custom roms make a backup of the efs folder on sdcard under /sdcard/backup/efs or /sdcard/backup/efs-XXX
(XXX= some numbers). you can try to restore it from there.
again don't know for sure...
Click to expand...
Click to collapse
Thanks.
I have checked, but there is no backup.
I know the only one to blame it's me.
Do you think that there is anyway to make possible installing AOSP rom?
Watch out! That guy below me is spam! (User @yankee86)
I have done factory reset and deleted all the files. before doing that, I did copied ALL the whatsapp folder from SGS1 to my computer.
my question is:
how can I restore all the conversations I had? what 2 do?
(I have in my computer "whatsapp Databases" folder.. and more of course.. this is the chats?)
TNX
Doing that right now!
darixtorento said:
I have done factory reset and deleted all the files. before doing that, I did copied ALL the whatsapp folder from SGS1 to my computer.
my question is:
how can I restore all the conversations I had? what 2 do?
(I have in my computer "whatsapp Databases" folder.. and more of course.. this is the chats?)
TNX
Click to expand...
Click to collapse
Hi! I just now finished doing this same thing...
Its pretty simple:
Just copy all the whatsapp folder to the internal SDcard and re install the app.
After you put your phone number and name, it will say it found backup file and ask you if you will like to restore all that.
Just press yes
And you got everything back to normal
pintun said:
Hi! I just now finished doing this same thing...
Its pretty simple:
Just copy all the whatsapp folder to the internal SDcard and re install the app.
After you put your phone number and name, it will say it found backup file and ask you if you will like to restore all that.
Just press yes
And you got everything back to normal
Click to expand...
Click to collapse
hey!
I put all the old conversations in whatsapp folder (in watsapp->datebases folder), then I deleted and re installed it, and it said nothing about backup..didnt work :/
?????????
someone????plz help ppl :/
hey,
yesterday, I typed 1 message only for a friend just 2 see if it works.
so I have done all the steps, copied all the needed files, and it restores me only this 1 message.
and somehow it does not recognize the other backup files..
hooo hate whatsapp for now it sucks what its problem ..
?????
Contact them
strange...
but dude if you still have the files on the side should be no worries
Send them an email to the "costumer service" of whatsapp they answer really fast and kind of know the app from inside!
Good luck!
pintun said:
strange...
but dude if you still have the files on the side should be no worries
Send them an email to the "costumer service" of whatsapp they answer really fast and kind of know the app from inside!
Good luck!
Click to expand...
Click to collapse
ok I'll try writing them a message..
waiting for more ppl (if u have any idea how to restore those conversations)
solution?
luisfebr said:
solution?
Click to expand...
Click to collapse
could not find any solution neither
I think the way told by #6 must have worked. It works for me, at least.
Well, put the backup files in the same position of SD card and the app will ask if you want to restore the history on your phone.
But, next time, try the normal way to backup and recover your whatsapp messages on the SGS1. Actually, WhatsApp has the options in Settings. You can even back them up via email.
Hello everyone,
I had HTC one that I sent to maintenance to be swapped for a factory fault. Before I send it, I made a full backup with HTC sync manager and saved it on my E: partition. When the phone was at maintenance, I had to install a new windows because it crashed. When I received my new phone, I installed HTC sync manager and copied the backup files to HSMbackup directory.
The problem is that sync manager says no backup available for the device and I really need to restore those data because this is the only backup I have.
Please, can anyone help me???
Did you just reinstall windows or did you perform a factory reset on the computer? If factory reset, you are basically SOL.
---------- Post added at 07:14 PM ---------- Previous post was at 07:09 PM ----------
There are some data recovery programs out there you can try, but it all depends on whether data has been overwritten. Try Recuva.
MarkBell said:
Did you just reinstall windows or did you perform a factory reset on the computer? If factory reset, you are basically SOL.
Click to expand...
Click to collapse
I just re-installed windows on C: and didn't touch anything else and excuse me but what do you mean by SOL??
And FYI I still have the backup files on my computer.
OK. If all you did was reinstall windows, then your back up files should have already been in the correct directory to use the restore feature. Why did you have to move the backup to a different directory? Just trying to understand, not trying to be a prick.
MarkBell said:
OK. If all you did was reinstall windows, then your back up files should have already been in the correct directory to use the restore feature. Why did you have to move the backup to a different directory? Just trying to understand, not trying to be a prick.
Click to expand...
Click to collapse
No, because as you know the default directory is on C: but the backup files were saved on E: so, I had to copy the files to the C: directory.
And even when I selected the E: directory, sync manager couldn't identify the backup.
I am sure you've checked and double checked to ensure the path to the backup is exactly as was laid out at the time of backup, correct?
MarkBell said:
I am sure you've checked and double checked to ensure the path to the backup is exactly as was laid out at the time of backup, correct?
Click to expand...
Click to collapse
Yes sir I did
Have you tried uninstalling and then installing again the HTC Sync Manager?
MarkBell said:
Have you tried uninstalling and then installing again the HTC Sync Manager?
Click to expand...
Click to collapse
Yes sir. More than one time and the same result every time :'(.
I'm even trying every step with you right now.
Have you tried overwriting the entire media hub with backup files?
MarkBell said:
Have you tried overwriting the entire media hub with backup files?
Click to expand...
Click to collapse
How can I do this?? I only have the HSMBackup folder with the backup files inside.
Can anyone please help me and Mark pleaaaaaaaaaaaaaaaaaaase!!!! :crying::crying::crying:
Share your experiences with us.
Suppose you can't do that then. I'm at a loss here, bro. Hopefully someone smarter than me will be along soon. Right @clsA? I would highly suggest that to make things easier in the future when it comes to backing up to skip the proprietary HTC way and just go with a standard Nandroid backup. You really can't beat that kind of backup, though it will require you to root your device. I know that might sound scary, but rooting this phone is so so simple. You can still run the stock ROM and all that, but Root access really makes the One shine. Just my 2 cents.
MarkBell said:
Suppose you can't do that then. I'm at a loss here, bro. Hopefully someone smarter than me will be along soon. Right @clsA? I would highly suggest that to make things easier in the future when it comes to backing up to skip the proprietary HTC way and just go with a standard Nandroid backup. You really can't beat that kind of backup, though it will require you to root your device. I know that might sound scary, but rooting this phone is so so simple. You can still run the stock ROM and all that, but Root access really makes the One shine. Just my 2 cents.
Click to expand...
Click to collapse
I'm really thankful to your help Mark but i'm really sad about the media files I lost and I really downloaded Wondershare Mobilego to backup if I needed. What do you think about this program? Is it good??
m.nagy said:
Can anyone please help me and Mark pleaaaaaaaaaaaaaaaaaaase!!!! :crying::crying::crying:
Share your experiences with us.
Click to expand...
Click to collapse
MarkBell said:
Suppose you can't do that then. I'm at a loss here, bro. Hopefully someone smarter than me will be along soon. Right @clsA? I would highly suggest that to make things easier in the future when it comes to backing up to skip the proprietary HTC way and just go with a standard Nandroid backup. You really can't beat that kind of backup, though it will require you to root your device. I know that might sound scary, but rooting this phone is so so simple. You can still run the stock ROM and all that, but Root access really makes the One shine. Just my 2 cents.
Click to expand...
Click to collapse
I'm not real big on HTC Sync for anything really. But try this.
use htc sync make a new backup to it's new location
then rename all you old backup files to the new backup files names and overwrite them in the new location
now try and restore them.
I hope that makes sense to you
m.nagy said:
I'm really thankful to your help Mark but i'm really sad about the media files I lost and I really downloaded Wondershare Mobilego to backup if I needed. What do you think about this program? Is it good??
Click to expand...
Click to collapse
Glad to TRY to help. [emoji2] I think Wondershare is an OK option if you are not rooted. My preference would be Helium for unrooted backup, though. Like I said, though, you really can't beat a Nandroid backup when rooted. It literally is a copy of every single file on your phone in the exact state it was at the time of backup.
clsA said:
I'm not real big on HTC Sync for anything really. But try this.
use htc sync make a new backup to it's new location
then rename all you old backup files to the new backup files names and overwrite them in the new location
now try and restore them.
I hope that makes sense to you
Click to expand...
Click to collapse
I tried and copied the folders from the old backup to the new folder created after I made a new backup and it has overwritten 132 files and tried to restore.
the restore worked but the media files weren't restored as I hoped.
What are the steps would you suggest??
m.nagy said:
I tried and copied the folders from the old backup to the new folder created after I made a new backup and it has overwritten 132 files and tried to restore.
the restore worked but the media files weren't restored as I hoped.
What are the steps would you suggest??
Click to expand...
Click to collapse
that's all i can think of
clsA said:
that's all i can think of
Click to expand...
Click to collapse
Thanks a lot bro :crying::crying::crying::crying:
m.nagy said:
Thanks a lot bro :crying::crying::crying::crying:
Click to expand...
Click to collapse
Is the device Stock? Is it on the same rom and firmware that you made the backup on?