T-Mobile MRA58X build possibly did something to turn radio down a notch.. - Nexus 6 Q&A, Help & Troubleshooting

I just flashed this build to my N6 a couple a days ago and right off I noticed that while in my house I wasn't getting a good lte signal anymore. Now before I updated to this build I had good lte in my house almost full bars even in my basement I had at least 2 or 3 bars. Well needless to say I wasn't happy with that so I flashed back to what I was running before which was MRA58N and sometimes R . Well when I flashed back to these builds I noticed again that something wasn't right my signal seemed to have been broke! So I started flashing just radios to see if that would help but to no avail.. I even called T-Mobile and they said nothing was going on in my area and I should have good signal ,but in that same sentence he brought up the cellspot tower that they want everyone in low signal areas to use. Well to make a long story short I live in the city and before I flashed this latest T-Mobile build I had great service even in my house. The messed up thing is I can't fix my N6 now know matter what build I use my signal is no good in my house anymore. It's almost like they have put a patch of some sort to my phone and it modded my phone to not had goog lte service behind walls. My phone now jumps from 3g to h to the ! Mark even when it's in some spot! My battery sucks now because of the constant change. I'm getting a new n6 Monday and I hope it doesn't have this X build on it because I'm going to not flash and see if my signal stays the way it used to which was a good signal. If it has good signal I'm (and this is just my opinion) think there /T-Mobile is just trying to push this cellspot tower on as many as they can and help it along is turning down Rf in our phones so they don't work well indoors.. Just my opinion!

I want the MRA58X radio to see if I have the same problem. I have the MRA58M with the 27R radio and it runs good. I wanna see if the 30R radio gives me more band 12 because I live in a band 12 area but it switches back to band 4 with the quickness. Anybody have the 30R radio in zip forms? It'll be greatly appreciated.

scoonie said:
I want the MRA58X radio to see if I have the same problem. I have the MRA58M with the 27R radio and it runs good. I wanna see if the 30R radio gives me more band 12 because I live in a band 12 area but it switches back to band 4 with the quickness. Anybody have the 30R radio in zip forms? It'll be greatly appreciated.
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Oh the MRA58X does have band 12. Im not flashing this X build when my new N 6 gets here! I'll stay far away from it! I'll stick with Google's official builds! MRA58N worked great for me on T-Mobile and WiFi calling and I had band 12 as well. When I flashed this X build everything went haywire... IMO!

Im on MRA58X just wanted to know why all these different numbers ? And why is the x bad?

samomamo said:
Im on MRA58X just wanted to know why all these different numbers ? And why is the x bad?
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MRA58X screwed up my data/ signal it was jumping all over the place for me. It would literally go from band 12 to 2 then 4 the radio never had a chance to settle and was causing major battery drain. The messed up thing is for some reason I couldn't even revert back to other builds cause the radio stayed messed up no matter what build I was on or rom.. I truly think MRA58X messed my n6 up and T-Mobile thinks it may have as well that's why there sending me a new n6 by Monday..?
Oh I forgot this radio jumping all over the place happens anywhere I go even when Im not even moving..?

Flashing different radios don't help either... I'm truly think this build/X does something weird with the way the phone tracks signals and for me its a major problem

beachbum40 said:
MRA58X screwed up my data/ signal it was jumping all over the place for me. It would literally go from band 12 to 2 then 4 the radio never had a chance to settle and was causing mager battery drain. The messed up thing is for some reason I couldn't even revert back to other builds cause the radio stayed messed up no matter what build I was on or rom.. I truly think MRA58X messed my n6 up and T-Mobile thinks it may have as well that's why there sending me a new n6 by Monday..?
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Interesting, i have moto x pure , nexus 5x amd yesterday got the nexus 6 from the Amazon deal, so before using the nexuses i was with the moto x and had no problems with it watching youtube videos or anything. Then 3 days ago i got the nexus 5x and put my tmobile sim in it and started using that and was noticing that the videos were stopping like i was feeling something is not right , then yesterday got the Nexus 6 and put the sim in this now im having the same issues i was on lollipop and was not offering me the marshmallow update, so i unlocked the bootloader and when the phone started it gave the 6.0 update . so now im on the MRA58X. And im thinking maybe the marshmallow has to do something with that? Because the moto x is on lolipop and its a beast. Sorry for the long write.

you guys do realize that you can use any nexus 6 radio on any version of android? well you can. if this radio is giving you issues, you are more than welcome to try any other radio that you like, until you find the one that works best for you. im on tmobile, am using the 27R radio, wifi calling works fine, and so does everything else.

simms22 said:
you guys do realize that you can use any nexus 6 radio on any version of android? well you can. if this radio is giving you issues, you are more than welcome to try any other radio that you like, until you find the one that works best for you. im on tmobile, am using the 27R radio, wifi calling works fine, and so does everything else.
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I know but im thinking maybe its the T-Mobile giving problems with the signal not the phone itself? Or maybe the marshmallow is handling the radio differently then the lolipop?

samomamo said:
I know but im thinking maybe its the T-Mobile giving problems with the signal not the phone itself? Or maybe the marshmallow is handling the radio differently then the lolipop?
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im using marshmallow on tmobile, in nyc, and no problems here. try a different radio, or a few, if the problems still persist then its probably a local tmobile issue. as i said before, im using the 27R radio.

simms22 said:
im using marshmallow on tmobile, in nyc, and no problems here. try a different radio, or a few, if the problems still persist then its probably a local tmobile issue. as i said before, im using the 27R radio.
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I've tried every radio out there. Before MRA58X this would solve the problem but since I flashed the X build it seems every radio now that I try has same issue. It's like the new X build did some kind of software change and now I'm stuck with every single radio I use jumping all over the place. Before X I didn't have this issue..

I did call T-Mobile and they said there is no problems with the network in my area. They are sending me a new phone and I'm not flashing X period..?

beachbum40 said:
I've tried every radio out there. Before MRA58X this would solve the problem but since I flashed the X build it seems every radio now that I try has same issue. It's like the new X build did some kind of software change and now I'm stuck with every single radio I use jumping all over the place. Before X I didn't have this issue..
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well, it could be not the radio thats the issue as well. tmo delayed marshmallows release because they found a bug, then waited for a rom update. the rom update might be the issue. no, im not on that last tmo build, but all the builds work on tmo, and all of tmos features too. maybe you should try a different marshmallow build?

simms22 said:
well, it could be not the radio thats the issue as well. tmo delayed marshmallows release because they found a bug, then waited for a rom update. the rom update might be the issue. no, im not on that last tmo build, but all the builds work on tmo, and all of tmos features too. maybe you should try a different marshmallow build?
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I did go back to NRA58K then N then even R. But after I flashed the X build it screwed up something where now even on those older builds its screwed up my data. before I flash X I was using MRA58k N and r with no issues. But since I flashed X now on any build its screwed up . Hope that makes sense..?

I'd put up a logcat but I run purely stock anymore because of PAY which I have to have?when I get my new n6 I'm not going to flash MRA58X and I'll see how things work. If all is well then it was the X build or maybe just something in my phone broke. I guess I'll find out Monday..

I've been on stock x for about 4 days. I'm seeing none of these issues and I still have great battery life. Phone has been perfect. I took the ota though. I did not flash x
Sent from my Nexus 6 using XDA Free mobile app

I am having the exact same issue on my Nexus 6 after taking the MRA58X update. My phone never used to associate with anything besides LTE or HSPA. After updating my phone would switch between all different network modes, even those that I have never seen in my area before the update. The problem is especially bad when roaming around, but having the phone stationary can also exhibit this behavior. The sequence of events is similar to the following: LTE, HSPA, GPRS, EDGE, UMTS (3G), GPRS, EDGE, LTE for a couple seconds, GPRS, HSPA, GPRS... The network is so unstable on the 2G based networks which made using the Internet very difficult. Reverting the radio to the previous version does not fix the issue as reported by a previous user, and it seems like that the update has made some changes in a way to at affects how the radio associates with neighboring towers permanently. I would advise against taking this update if you are using T-Mobile and your device is out of warranty, as T-Mobile will most likely not cover the "damage" even though it may be OTA related. It does however seem that using the *#*#4636#*#* code and forcing the phone into LTE mode makes the mad network switching go away, although now the phone can't grab onto HSPA in LTE coverage holes and call issues in non VoLTE areas. My standby battery life also seems to be significantly reduced by all of this network searching in the background.
You have been warned...

I took the X Ota and the phone is working flawless for me. Sorry you guys are having issues
Sent from my Nexus 6 using Tapatalk

Clean flash back to lollipop and see if that changes anything.
If it doesn't, it isn't the phone/rom.
BTW I recently got the X update and so far so good but to be fair I'm on wifi alot.
(but LTE does work as before)
...and it there are indeed weird tower issues, a rep won't tell you specifics.

I'm on MRA58N with TMO in the Metro Chicago area, WiFi calling, VoLTE, and HD calling all work fine, but it seems as though my N6 is just stuck on band 4. I've never ever seen this device surf on band 12 (and I run the LTE Discovery app).

Related

2nd bad M8...sigh...

Looks like I have wound up with LTE connectivity issues on my 2nd M8. It's defaulting back to 3G and never trying LTE again. I'm in an area where the circuit fallback has already been installed and is up and running, so it shouldn't be that. It randomly just stopped working properly over the weekend. Sprint has told me there are no issues in my area, no work being done.
Is there any chance HTC or Sprint acknowledge this issue with their phones? What is happening under the hood to cause the phone to randomly get mucked up and never be able to get back to normal? Or is there a way to get back to normal?
Profile, PRL updates, rebooting, airplane mode are all (very) temporary fixes for a bigger problem. It acts and feels like a software issue, but is it something that can be reversed or does it get embedded into the firmware, never to be removed? I've tried flashing firmware multiple times without rebooting, over top of itself more than once, hoping to knock out or overwrite something wrong inside. I ran OMJ's h/k RUU last night and it connected to LTE as soon as it rebooted, but today it's right back to where it was.
FlowingAway said:
Looks like I have wound up with LTE connectivity issues on my 2nd M8. It's defaulting back to 3G and never trying LTE again. I'm in an area where the circuit fallback has already been installed and is up and running, so it shouldn't be that. It randomly just stopped working properly over the weekend. Sprint has told me there are no issues in my area, no work being done.
Is there any chance HTC or Sprint acknowledge this issue with their phones? What is happening under the hood to cause the phone to randomly get mucked up and never be able to get back to normal? Or is there a way to get back to normal?
Profile, PRL updates, rebooting, airplane mode are all (very) temporary fixes for a bigger problem. It acts and feels like a software issue, but is it something that can be reversed or does it get embedded into the firmware, never to be removed? I've tried flashing firmware multiple times without rebooting, over top of itself more than once, hoping to knock out or overwrite something wrong inside. I ran OMJ's h/k RUU last night and it connected to LTE as soon as it rebooted, but today it's right back to where it was.
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Its really difficult to tell if its the device or the network but for the most part calling sprint is no doubt a waste of time. Over on the gs5 forums you hear the same complaints all day long. As a matter of fact, go to any sprint tri-band device forum and you will know doubt hear the same exact complaints.
Goto to a Sprint Store and Compare it Side-By-Side.
It's the only way to know for sure.
mswlogo said:
Goto to a Sprint Store and Compare it Side-By-Side.
It's the only way to know for sure.
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That may or may not make a difference, two of the same devices in the same location can be connected to different towers unless he uses an app to confirm that both are connected to the same tower and even then I have had experience with two exact devices connecting to the same tower and issues with that tower actually affected one device and not the other and nothing was defective with either device. Weird
themuffinman said:
Its really difficult to tell if its the device or the network but for the most part calling sprint is no doubt a waste of time. Over on the gs5 forums you hear the same complaints all day long. As a matter of fact, go to any sprint tri-band device forum and you will know doubt hear the same exact complaints.
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So far, I am, one of the lucky ones with an, s5 that hasnt had a bit of problems. I almost picked up the m8 over the s5 to give htc a try but keeping a watch on this forum made up my decision quick to stay with sammy. Don't get me wrong there are some s5 owners that have had problems but u m8 guys seemed to be getting hosed pretty bad.
Sent from my SM-G900P using XDA Premium 4 mobile app
BubZX said:
So far, I am, one of the lucky ones with an, s5 that hasnt had a bit of problems. I almost picked up the m8 over the s5 to give htc a try but keeping a watch on this forum made up my decision quick to stay with sammy. Don't get me wrong there are some s5 owners that have had problems but u m8 guys seemed to be getting hosed pretty bad.
Sent from my SM-G900P using XDA Premium 4 mobile app
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Well personally, I haven't had any issues to speak of with the two m8's I have on my account.
themuffinman said:
Well personally, I haven't had any issues to speak of with the two m8's I have on my account.
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I'd say keep a very close eye on them both. My 2nd one was perfect right out of the gate and stayed perfect for 3 weeks, then suddenly just poof it's jacked. It's not as bad as my 1st, but still frustrating. The 1st one wouldn't stay connected to anything, certainly not LTE. Now mine just wants to revert to 3G as soon as it possibly can. Very strange.
My daughter gets very good data with her g2, picks up lte in areas I don't and it gets me frustrated, it sucks I don't no anybody who has a m8 to compare mine with, I'm gonna have to wait till my wife gets hers with her upgrade
Sent from my 831C using XDA Premium 4 mobile app
themuffinman said:
That may or may not make a difference, two of the same devices in the same location can be connected to different towers unless he uses an app to confirm that both are connected to the same tower and even then I have had experience with two exact devices connecting to the same tower and issues with that tower actually affected one device and not the other and nothing was defective with either device. Weird
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I think it's certainly possible but not that common. And if they do behave the same then he's probably ok. If they don't then he'd have to dig deeper.
One store had several M8's on display and the all behaved identical and very different from mine.
I should have 3 of them tonight to compare One being returned to sprint and one that will get sold in the end.
As a sprint rep who lives in an area that sprint spark and bands 2600 and 800 are being implemented I assure you it is not your device, it is the network. This is happening on all lg g2s, g flexs, s4 tri bands, s4 minis, nexus 5s and gs5s. Since the Soft Bank by out Sprint is doing a massive overhaul on their network. Sure service might suck ass for a few months but you'll appreciate it when its done. Hang in there, its more than likely not your device.
johnnygabe89 said:
As a sprint rep who lives in an area that sprint spark and bands 2600 and 800 are being implemented I assure you it is not your device, it is the network. This is happening on all lg g2s, g flexs, s4 tri bands, s4 minis, nexus 5s and gs5s. Since the Soft Bank by out Sprint is doing a massive overhaul on their network. Sure service might suck ass for a few months but you'll appreciate it when its done. Hang in there, its more than likely not your device.
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Man I hope your right . Waiting on my replacement now to make sure it's not my device.
Sent from my 831C using XDA Premium 4 mobile app
I see it daily man. From what I have been told, they had problems with cross connecting calls when implementing spark. Since then, they resolved that issue but then created the 4g data/voice connectivity issue. Meaning when you are on 4g, the tower isn't telling your phone when its receiving a call. Ever wonder why the m8 cannot talk and use data at the same time? However an s3 can. Does that phone have this issue? Nope. Its not so much our phones but more so the towers not communicating to our phone the way they should. This is why when you switch to CDMA only instead of CDMA/LTE, you receive voice calls and texts. Again, you can change this in settings/mobile data/network mode.
LTE only mode works perfect when I enable it. It connects to band 26. Switch back to LTE/CDMA and LTE refuses to connect. The reason I'm confused is because everything worked for 3 weeks straight in perfect fashion. The Sprint rep I spoke to said no work was even being done in my area. @johnnygabe89 can you help me understand how this could be?
Sent from my 831C using Tapatalk
FlowingAway said:
LTE only mode works perfect when I enable it. It connects to band 26. Switch back to LTE/CDMA and LTE refuses to connect. The reason I'm confused is because everything worked for 3 weeks straight in perfect fashion. The Sprint rep I spoke to said no work was even being done in my area. @johnnygabe89 can you help me understand how this could be?
Sent from my 831C using Tapatalk
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Sprint Triband LTE devices do not support SVLTE (Simultaneous Voice and LTE).
In previous Sprint LTE phones, when a device was in Sprint LTE coverage it would park in both the LTE and CDMA Sprint networks at the same time. When a voice call came in, it would just go straight through to the device. And signal to the LTE network would be maintained the whole time while the call was active.
In contrast, a Sprint Triband LTE device can only stay on one technology at a time. CDMA or LTE, not both. So when a Sprint LTE Triband device is in Sprint LTE coverage it parks only in LTE. And doing so means it cannot transmit calls without Circuit Switched Fallback (CSFB) on the network side. CSFB and eCSFB (Enhanced Circuit Switched Fallback) are network controls that will allow a single mode/single path network to operate in two modes, both CDMA and LTE.
Here is how it works in the simplest way I can describe. When your Triband LTE device has an LTE signal, it cannot receive or make calls on its own. It is just using LTE data happily. However, what if someone calls you? How does it get through the CDMA network to your device? Via CSFB.
When the Sprint network tries to forward a call to your device but cannot see it via CDMA, it then checks for an LTE connection to your device. If it sees one, it tells your device to disconnect from LTE for a moment and reconnect to CDMA. Your device then jumps over to take the call on Sprint CDMA and the LTE session is interrupted. This happens very fast and seamlessly. Except for the loss of data availability. If you receive a text, the Sprint network is able to route it to your device via LTE.
Circuit Switched Fallback is a great solution to the issue of Sprint Triband LTE smartphones. But the problem here is that the Sprint network is being upgraded in Network Vision, and not all Sprint parts of the Sprint network can currently support CSFB. And it affects all Sprint Triband LTE phones
If yoou want you can read this article all the way thru
I don't think it's a circuit switch fallback issue. This morning I'm connected to band 25 and lte is working. It's when I connect to band 26 that it disconnects. So maybe its not a broken phone?
Sent from my 831C using Tapatalk
FlowingAway said:
I don't think it's a circuit switch fallback issue. This morning I'm connected to band 25 and lte is working. It's when I connect to band 26 that it disconnects. So maybe its not a broken phone?
Sent from my 831C using Tapatalk
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Well from what I have gathered from all my reading about the issues is that Band 25 is the Sprint Triband LTE, and Band 26 is the older SVLTE (Simultaneous Voice and LTE) and may not support the CSFB and eCSFB yet.
I could be wrong in my assumption
I feel like I remember reading that band 26 is the new frequency 800
Sent from my 831C using Tapatalk
I also think it's the network. When I first got the phone, I experienced the 3g of death, but have not experienced it much lately as it seems like Sprint is updating their network in my area.
I'm getting LTE in places now that I have never gotten on my M7.
This weekend, I went to LegoLand, which is a highly congested area, and was getting the 3g off death again, which I believe is related to the network. This is similar to when I went to Disneyland with my M7 last year and could never use Sprint service in the park to due to it being a congested area.
I find it helps to turn off roaming in areas where you get the 3g of death and just connect to the Home network. Try that and see if you get better results. It seemed to work for me this past weekend.
It appears that my area is getting LTE added to the Band 26 800Mhz frequency, though it's not fully up and running yet. So my M8 is scanning and sees that band available, and most likely prefers that band, so it connects but it's not fully implemented yet, so it kicks back to 3G. There was a moment this morning where I had fully working LTE, and lo and behold I was on Band 25, not 26.
If only there was a way to disable Band 26 on the M8 until it's totally up and running...
im facing these issues too..it sucks

T-Mobile Signal

I've got my N6 on T-Mobile and have noticed some spotty issues with LTE. for example, in my office I get LTE on my G3 but now I'm only seeing HSPA+.
I know some reviews stated this happened but was wondering if this could be fixed with software. The Nexus 5 had pretty bad signal for me too, so it'd be interesting to see if this can get fixed.
Thoughts?
I just think it has to do with nexus device radios not being fine tuned to specific carriers. The radio on your tmo one is the same as the radio for a att nexus. Whereas your g3 is tmo specific
Smallsmx3 said:
I just think it has to do with nexus device radios not being fine tuned to specific carriers. The radio on your tmo one is the same as the radio for a att nexus. Whereas your g3 is tmo specific
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That was my thought as well. Hoping a software update could tune the radios a little better for individual carriers.
SuperTongue said:
That was my thought as well. Hoping a software update could tune the radios a little better for individual carriers.
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Most likely not. I've always had odd behavior on my nexus devices radio wise. I'm hoping that with Motorola generally having good radio hardware things will be a little better than the last two lg nexus phones. Most likely not.
Smallsmx3 said:
Most likely not. I've always had odd behavior on my nexus devices radio wise. I'm hoping that with Motorola generally having good radio hardware things will be a little better than the last two lg nexus phones. Most likely not.
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Yea... Just being hopeful. My Nexus 5 was the same way, so I'm not expecting much out of the Nexus 6 either.
Im sure once we get some development support when the phone is offically out that will get fixed. I was running a LG G3 and a Nexus 5 at work and both were extremely spotty at work in the basement. Switched back to my Nexus 5 with a custom rom and BOOM my signal was 2x better.
redalertlb said:
Im sure once we get some development support when the phone is offically out that will get fixed. I was running a LG G3 and a Nexus 5 at work and both were extremely spotty at work in the basement. Switched back to my Nexus 5 with a custom rom and BOOM my signal was 2x better.
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Alright, cool. I did notice the preferred network mode was set to Global instead of LTE - which I now switched. Seems like it's grabbing LTE at least a little better right now. Haven't really tested it too much yet, though.

[Q] T-Mobile/General Data issues?

I was just wondering if its just me or our some of the devices having spoty data coverage
Me personally my data drops to H+ and H a lot my wife has a note 3 and runs solid LTE all day
But for the life of my I can't get a stable connection in our home... Any fix or work around?
Thanks in advance.
Also I have set it to LTE and changed the APN settings.
I'm having weird data issues after I upgraded to 5.1
klone96 said:
I'm having weird data issues after I upgraded to 5.1
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I'm still running 5.0 so I would not know
Slow LTE on t-mobile
I've noticed since upgrading to 5.1 on t-mobile that my LTE speeds are horrible I'm getting 3-5mbps here in northern Virginia. I had been getting upwards of 15-20 mpbs I checked my apn settings and everything seems to be what it should be.. Anyone else having issues?
Defiant81 said:
I've noticed since upgrading to 5.1 on t-mobile that my LTE speeds are horrible I'm getting 3-5mbps here in northern Virginia. I had been getting upwards of 15-20 mpbs I checked my apn settings and everything seems to be what it should be.. Anyone else having issues?
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Same here
klone96 said:
Same here
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Well my speeds outside pick up but it keeps me on h+ inside. I'm using the 5.1 modem now
It seems a bit better but 1-2mbps if that. This is making me debate on going back to the note 4 but I love my titan
Frozt said:
Well my speeds outside pick up but it keeps me on h+ inside. I'm using the 5.1 modem now
It seems a bit better but 1-2mbps if that. This is making me debate on going back to the note 4 but I love my titan
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Nevermind after further use the 5.1 modem sucks and I'm stuck with it.
I have the opposite experience. Much better Since the upgrade. As a whole though connectivity sucks.
people that are having issues with the 5.1 radio, just flash the previous radio.
simms22 said:
people that are having issues with the 5.1 radio, just flash the previous radio.
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Do u have a link to it ?
klone96 said:
Do u have a link to it ?
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There is a thread in the general section.
http://forum.xda-developers.com/showthread.php?t=2969380
Sent from my Nexus 6
from what I have read, you can flash the new 47E radio and LTE speeds will go back to where they were. Or flash the 5.0.1 radio.
I flashed back to 5.0.1 radio for now.

Nexus 6 and AT&T

I am thinking of just flashing MRA58Kto my unlocked Nexus 6, has anyone with AT&T experienced any problems doing that? Tired of AT&T dragging their feet with OTA's
Yeah I did it. I'm on Att also. But my phone came preloaded with project fi firmware so I get those ota's.
Just flash the factory image and you'll be good. And the latest firmware is MRA58R. Not k.
Good luck
Is it AT&T that is holding up the OTA update? I cannot find any information one way or the other? My nexus 7 was slow to get the update as well, but it finally rolled out last week.
It's always Att. Always. My galaxy s5 didn't get the lollipop update until 7 months after Samsung released it and 4 months after the other carriers released it.
It's always ATT. Always
Nexus 6 & at&t
I've just heard some stuff like bad LTE reception, bad battery life, etc, has anyone encountered any issues.
Besides AT&T are idiots
WINEMK68 said:
I've just heard some stuff like bad LTE reception, bad battery life, etc, has anyone encountered any issues.
Besides AT&T are idiots
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My LTE reception on AT&T seems a little sketchier than it used to with the new radio. You can always skip the radio and just flash the system/bootloader/recovery/boot images if your current radio is working well for you. Battery life on Marshmallow is a huge improvement over Lollipop for me.

Did anyone get LTE to work with T-Mobile so far?

Hello. I've just talked with T-Mobile over one hour trying to make the phone connect to LTE. I've read multiple threads and things about it with very disheartening mixed results. I'm about to pack it and unfortunately send it back to them unless some knight in shining armor can really show me what is going wrong here.
I've tested in multiple ways the speed, the symbol doesn't switch from 4G and the speed barely reaches 10 mb.
Any luck?
perezdi said:
Hello. I've just talked with T-Mobile over one hour trying to make the phone connect to LTE. I've read multiple threads and things about it with very disheartening mixed results. I'm about to pack it and unfortunately send it back to them unless some knight in shining armor can really show me what is going wrong here.
I've tested in multiple ways the speed, the symbol doesn't switch from 4G and the speed barely reaches 10 mb.
Any luck?
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Click to collapse
I just tested both Nexus 5 that we have in the house and although they seem to connect to LTE, they also have low speed, so I suppose it is a network problem from the company. Let me know in case anyone has anything about it being a consistent problem on the OnePlus 3T though. Thanks.
perezdi said:
I just tested both Nexus 5 that we have in the house and although they seem to connect to LTE, they also have low speed, so I suppose it is a network problem from the company. Let me know in case anyone has anything about it being a consistent problem on the OnePlus 3T though. Thanks.
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Click to collapse
You probably got the wrong version. Everybody who can't get LTE eventually figures out they got the Chinese or European version NOT the united States version.
perezdi said:
Hello. I've just talked with T-Mobile over one hour trying to make the phone connect to LTE. I've read multiple threads and things about it with very disheartening mixed results. I'm about to pack it and unfortunately send it back to them unless some knight in shining armor can really show me what is going wrong here.
I've tested in multiple ways the speed, the symbol doesn't switch from 4G and the speed barely reaches 10 mb.
Any luck?
Click to expand...
Click to collapse
Yes u def got the wrong model I have the 3 and the 3T running TMobile I have LTE and Volte send it back and get the North American version
perezdi said:
Hello. I've just talked with T-Mobile over one hour trying to make the phone connect to LTE. I've read multiple threads and things about it with very disheartening mixed results. I'm about to pack it and unfortunately send it back to them unless some knight in shining armor can really show me what is going wrong here.
I've tested in multiple ways the speed, the symbol doesn't switch from 4G and the speed barely reaches 10 mb.
Any luck?
Click to expand...
Click to collapse
genuine55 said:
Yes u def got the wrong model I have the 3 and the 3T running TMobile I have LTE and Volte send it back and get the North American version
Click to expand...
Click to collapse
How can I check if I have the correct version?
954wrecker said:
You probably got the wrong version. Everybody who can't get LTE eventually figures out they got the Chinese or European version NOT the united States version.
Click to expand...
Click to collapse
Where can I find the definition for US, EU and Chinese versions?
Settings/about phone/ model. You want it to say A3000. Guessing yours does not
perezdi said:
Where can I find the definition for US, EU and Chinese versions?
Click to expand...
Click to collapse
If you didn't order from OnePlus.net directly then you got the wrong version. Hopefully you didn't get Craigslist'd
Wickidmasshole said:
Settings/about phone/ model. You want it to say A3000. Guessing yours does not
Click to expand...
Click to collapse
http://imgur.com/a/u3n41
Mmm, I've tested on the other phones again. All of them display LTE, none of them are getting top speeds like they usually do and the model seems to be correct. OnePlus 3T still display as 4G and has the same speed in the same network. Might be a T-Mobile problem.
perezdi said:
http://imgur.com/a/u3n41
Mmm, I've tested on the other phones again. All of them display LTE, none of them are getting top speeds like they usually do and the model seems to be correct.
Click to expand...
Click to collapse
T-Mobile always has issues for you or just recently?
Definitely a T-Mobile issue
954wrecker said:
T-Mobile issue in your area. Try AT&T they are much faster in my area also.
Click to expand...
Click to collapse
Interesting. I might just do that. I never had this problem before. Thanks.
954wrecker said:
If you didn't order from OnePlus.net directly then you got the wrong version. Hopefully you didn't get Craigslist'd
Click to expand...
Click to collapse
I bought it directly from their website.
954wrecker said:
T-Mobile always has issues for you or just recently?
Definitely a T-Mobile issue
Click to expand...
Click to collapse
Yeah, it seems like it. To be honest, I rarely check for LTE connection since I spend most of my days in a big zone with Wi-Fi everywhere. It's usually by train and all and since I don't use Netflix and all it might be a common problem and I never realized (but my old phone very rarely switched from LTE to 4G).
I'll call them about it.
Upgrade to OOS 4.1 see if it helps
Im having speed issues with Tmobile and the op3. My s7e and zuk z2 get 20-40mbps download, the op3 gets less than 1, but 9 mbps upload.
All connected on band 4, something is up...
Update OOS. apparently there were issues with T-Mobile and Carrier aggragation going on early in the phone's life. otherwise I have zero issues. That may solve your problem.
I purchased a midnight black and have been using it for about a week now, I flashed Freedom OS and havent had any LTE issues on T-Mobile
I'm on T-Mobile, model A3000, and mine is displaying the LTE logo and getting great speeds (40mb/s +). Is there anything I can check in my settings that would help you troubleshoot?
I'm with T-Mobile and I have no problems with my OnePlus 3T.
Sent from my ONEPLUS A3000 using XDA-Developers Legacy app
Like others have said, update your OxygenOS first, there have been carrier improvements since the version you're on. My 3T has had zero issues w/ T-Mobile. I get VoLTE and VoWiFi w/ no issues, along with respective LTE speeds.

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