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Bluetooth issues

Wondering if anyone else are having issues with the bluetooth on the note 5. One issue I'm having is the connection to my galaxy gear disconnects and reconnects randomly and after a few disconnects seems like the phone just ignores the gear and manual connection only works 50% of the time other times I have to reset the phone to regain connection. Other problem Im having, which I cant figure out, is my car bluetooth stereo connects with no issue to my phone but when using calling it uses the car speakers for output audio but the phones mic for input audio. Tried my S5 and the stereo works perfectly. Any suggestions? I've tried wiping caches, unpairing repairing devices. Factory reset (which worked for about a few hours but started the same issues again). I was thinking it may be software related but no software or updates were installed between the factory reset and having issues again.

Yes I'm having the same problem with my gear s2 just got off the phone with tmobile there sending me a new note 5 hopefully it will fix it I'll update after the switch

danjnoble said:
Wondering if anyone else are having issues with the bluetooth on the note 5. One issue I'm having is the connection to my galaxy gear disconnects and reconnects randomly and after a few disconnects seems like the phone just ignores the gear and manual connection only works 50% of the time other times I have to reset the phone to regain connection. Other problem Im having, which I cant figure out, is my car bluetooth stereo connects with no issue to my phone but when using calling it uses the car speakers for output audio but the phones mic for input audio. Tried my S5 and the stereo works perfectly. Any suggestions? I've tried wiping caches, unpairing repairing devices. Factory reset (which worked for about a few hours but started the same issues again). I was thinking it may be software related but no software or updates were installed between the factory reset and having issues again.
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hi,
i have Note5 stock Rom, no root. I also have a Gear watch (still on Android.. not Tizen, rooted, Null 23 Rom) Been using the Gear watch since launch with my then Note 3, Note 4 and now with Note5.
Overall no problems at all. Only replaced the watch battery a month back thats all.
My Bluetooth connection to all my devices has been overall, very good.
I am currently using my Gear with Note5. The Bluetooth connection is very, very good. i cannot recall it ever disconnecting from Note5. (if in acceptable distance.. +-
10 metres or so.) Overall Gear is working 100%.
Point i am making is according to my experience, Bluetooth connection with Note5 works fine... no disconnecting issues.
I know this doesn't solve your issues,
but good to know.
Good luck

I'm wondering if I may have a hardware issue. If connected to a BT device (eg gear) and I move more than a couple ft from the device connection is lost. I'm very confused with my car stereo though, what would cause BT to split and use my phones mic and the stereos speaker not the stereo mic? Anyone ever experience a similar issue?

danjnoble said:
I'm wondering if I may have a hardware issue. If connected to a BT device (eg gear) and I move more than a couple ft from the device connection is lost. I'm very confused with my car stereo though, what would cause BT to split and use my phones mic and the stereos speaker not the stereo mic? Anyone ever experience a similar issue?
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hi,
futher i can add,
i use Note5 Bluetooth
with following devices no issues. No disconnecting issues or any other issues.
Polor M400 Bluetooth Hart rate watch( re smart notifications) ,
Jam Bluetooth headset (streaming music) ,
Phillips Bluetooth dock.( streaming music.)
My Lenovo laptop,( Sending of pics, apps etc)
and use it to connect to my other Phone devices etc
Never had any issues with disconnecting.
Given that the devices are normally
about 2 meters apart when in use sometimes 10...12 meters.
I would suggest you get you device checked, as yes it does not seem right
that it disconnects so easy (when so near)
good luck

This might be an odd question but how would someone go about testing the phones BT, it connects just not stable. Only reason Im asking is I dont want to send it to samsung and have to wait 2-4 weeks and them to come back and say its working.

danjnoble said:
This might be an odd question but how would someone go about testing the phones BT, it connects just not stable. Only reason Im asking is I dont want to send it to samsung and have to wait 2-4 weeks and them to come back and say its working.
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hi ,
yes ,i understand, you don't want to wait for period of time ,w/o your phone. !!!
I would have maybe done some "little tests" , to get a better opinion of the Bluetooth issue ??
eg. Test your devices in environment/area where there is no interference , ( no concrete walls ,buildings ...an open area .No electric cables/towers )
An open area ,field or another locations than your home or workplace etc .
See what is you min. and max. distance on disconnection ,if it only occurs more at your home than another area .? Get some facts and maybe make a small video to illustrate your issue ?
and show it to "someone" in the know ???
eg ..If you bought phone through service provider show video to them ./Samsung ( i have a habit that when i have a issue ..........................
eg. broken roof tiles/wall socket /a damage car part ......etc etc ....
i would take photo's/video ,(with my phone and keep copy on my phone ) and when talking to "somebody" in the know/or send your device to Samsung ,show them photo's /video of issues. It helps them to understand your issues better ,
and maybe give you better advice on issue ?
Also ,try to compare you results with somebody with similar device ???
Google is your friend ???
Google around ..???
you might just learn something in process ,that can help ?
Above is basics of what i would have done .
good luck

Bluetooth firmware v 4.2 and older versions .
danjnoble said:
This might be an odd question but how would someone go about testing the phones BT, it connects just not stable. Only reason Im asking is I dont want to send it to samsung and have to wait 2-4 weeks and them to come back and say its working.
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Click to collapse
hi
further to my post above ,
i just want to add another issue you should be aware .
Bluetooth v 4.2 (Note5 firmware ) and compatibility issues with other Bluetooth versions 3.0 ,v 4.0 v 4.1 etc ,To give you a real life example .......
On my Gear watch i use to have Bluetooth v 3.0 ( ? )
i was using my Note 3 ( at the time ).Then my Note 3 was upgraded to Bluetooth v 4.0 ,
when i started having disconnection issues .Also in Bluetooth settings on my Note3 ,device my Gear would not show up in paired devices or stick in list .
When my Gear Bluetooth firmware was upgrade to v 4.0,
i found the disconnection issues was resolved and my Gear then showed up in pair devices
I am not saying this is the issue,
but you should be aware of what Bluetooth firmware your other devices are using ...?????
Is it Bluetooth L E ( Low Energy ) version 4.2 or v 3.0, v 4.0 ,v 4.1,
good luck

Hi again
So I got the new phone yesterday and so far everything is working perfectly no connection issues with the gear s2 it has been connected via bluetooth since yesterday afternoon when I receive the new phone

danjnoble said:
Wondering if anyone else are having issues with the bluetooth on the note 5. One issue I'm having is the connection to my galaxy gear disconnects and reconnects randomly and after a few disconnects seems like the phone just ignores the gear and manual connection only works 50% of the time other times I have to reset the phone to regain connection. Other problem Im having, which I cant figure out, is my car bluetooth stereo connects with no issue to my phone but when using calling it uses the car speakers for output audio but the phones mic for input audio. Tried my S5 and the stereo works perfectly. Any suggestions? I've tried wiping caches, unpairing repairing devices. Factory reset (which worked for about a few hours but started the same issues again). I was thinking it may be software related but no software or updates were installed between the factory reset and having issues again.
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Click to collapse
i've got such issues after restoring Note 5. i did reset gear to the factory settings and paired devices...

Thanks for the replies. After doing some testing and what not the only thing I can figure is a bad BT module/chip in the phone. Sent it in through my service provider today. Will post results when I gets it back. Using my old S3 for now until I gets it back, its like my phone shrunk and got sugnificantly slower lol.

update for anyone who is wondering or having the same prroblems. I got my phone back from samsung today, they replaced the main board in the phone. BT seems is working good now and the phone seems snappier than before. Thanks for the help. ☺

danjnoble said:
update for anyone who is wondering or having the same prroblems. I got my phone back from samsung today, they replaced the main board in the phone. BT seems is working good now and the phone seems snappier than before. Thanks for the help.
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How the heck did you get your phone to/from Samsung that fast? I'm about to call TMO to get a replacement device...

rojovilla said:
How the heck did you get your phone to/from Samsung that fast? I'm about to call TMO to get a replacement device...
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I dropped it off at telus (my service provider) and they sent it in for me. only took a couple days, I was surprised it was that fast. I live in NL, Canada and everyhting is usually slow shipping here.

[Q] Anyone else having problems with the 3T and car bluetooth?

Mine stutters when connected to my car's headunit. It's especially bad when in a call. Wasn't a problem with my Note 3 and doesn't happen on other bluetooth devices.

I haven't had any Bluetooth issues other than the fact it eats a lot of my battery throughout the day but that's a usage issue than anything else. I also use Bluetooth in my car while commuting around the city. If the audio stutters, that often means the connection isn't stable therefore move closer or remove anything in between.

Does playing a track before the Bluetooth connection is established make a difference?
Sent from my Nexus 5 using Tapatalk

cant connect to my car bt either

Use Bluetooth religiously for music in my truck and my headphones while working out.. No stutters here.. works flawlessly...
Sent from my ONEPLUS A3000 using Tapatalk

djr4x4 said:
Use Bluetooth religiously for music in my truck and my headphones while working out.. No stutters here.. works flawlessly...
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Same here, no issues to my Kia forte at all.

I don't have any problem.

need to get a fix

vbz89 said:
Does playing a track before the Bluetooth connection is established make a difference?
Sent from my Nexus 5 using Tapatalk
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Not really. It cuts off for a second every minute or so. The phone is right in front of the headunit so i dont think distance os the problem. The case is plastic so that shouldn't be causing interference also.
Sent from my ONEPLUS A3000 using Tapatalk

ishtangli said:
Not really. It cuts off for a second every minute or so. The phone is right in front of the headunit so i dont think distance os the problem. The case is plastic so that shouldn't be causing interference also.
Sent from my ONEPLUS A3000 using Tapatalk
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Well it seems like there was a Bluetooth fix for Mazda cars in the latest OTA, do let us know if that fixes the problem.
Sent from my Nexus 5 using Tapatalk

help
I'm having the same issue with Bluetooth not connecting/cutting out when it does.
OnePlus 3T
Android: 7.0
OOS: 4.0.2
Car is a 2016 BMW 328i

Not a problem on my Optima. I actually had to tune it with an equalizer app because stock equalizer raises the Treble louder then the bass. All normal now but not cutting. Had problem connecting phone automatically for a few days but went away
Sent from my ONEPLUS A3000 using Tapatalk

Use my device with a set off speakers and to connect to my in car audio system and I don't experience the problems you have, sometimes I need to stop and start my music a couple of times whilst it reconnects again if I move between devices but after that it stays connected and working.

my phone has trust issues with my car. it always requires a re-pairing whenever I try to establish a connection (means, whenever I enter the car, and try to connect, it requires me to pair the same phone again)

Working perfectly with my car. Maybe updating car stereo firmware could help?

I will try to see if there is an update for the car master today (their site seems to be down atm). I have had it work at times but it usually has issues connecting and will stop/pause sometimes out of nowhere. It's really difficult because I need a Bluetooth connection when driving but it gets to the point that I need to forget and repair my phone everytime I drive....

I just got my my OP 3T . I had issues with it connecting to my VW Passat. Then I read the following at the car's BT manufacturer's FAQ
Some versions of Android use a deviate pairing method. This can cause the problem of a failing connection. The solution is the free tool Bluetooth File Transfer (Android) for a better Bluetooth connection. It is available at Google Play. Establish the pairing once with this app and from then, everything should work as normal.
So after this app connected for the first time to the car's unit, the phones own BT software also started connecting without problems when I turned the car off and on subsequent times.
Might be worth a try.

Nokia 8 Bluetooth unusable with Airpods. Anyone else?

Just to open with this - I really like this phone and have been enjoying using it. Aside from the fairly poor WiFi range and the flaky NFC it is otherwise a really nice phone. There's just one other issue I have which is extremely frustrating:
I can't use it with my Airpods. Or at least, I can connect it but at some point the sound will crackle and cut off. If I wait it will occasionally crackle and come back on again but will cut in and out in a way that would drive anyone mad. I've tried fiddling with Bluetooth settings in developer options but it doesn't seem to make any difference. I've even tried a factory reset.
The Airpods work absolutely perfectly with every other device - no issues with the iPhone (expectedly) nor the S8, G6 or even my laptop. I can't 100% rule out a fault with the Airpods but given these facts it seems highly unlikely.
I wondered if anyone else used Airpods and had experienced issues and found a solution.
Not too interested if you've had no issues with your device, nor what you think of Airpods - I just want to see if I can get to the bottom of this, or the Nokia will have to go back.
Many thanks

Similar problem
Got a similar problem with my apt-x receiver.
Every few minutes the connection drops for a very short time.
The airpods don't support apt-x, but maybe it's the same problem.
My receiver shows a connection via apt-x, , but you can't find any apt-x support in the Nokia 8 specs.
But I had no problems with a friends portable speaker (non-apt-x).
I went back to cables

damian101 said:
Got a similar problem with my apt-x receiver.
Every few minutes the connection drops for a very short time.
The airpods don't support apt-x, but maybe it's the same problem.
My receiver shows a connection via apt-x, , but you can't find any apt-x support in the Nokia 8 specs.
But I had no problems with a friends portable speaker (non-apt-x).
I went back to cables
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I’m wondering if the Nokia 8 just has rubbish connectivity, generally. If the Bluetooth chip is part of the WiFi chip then this would figure as it has the worst WiFi connectivity I’ve seen in recent years

Are you running Nougat or Oreo? From what I've heard, a lot of the bluetooth issues have been fixed in Oreo.

leoni1980 said:
Just to open with this - I really like this phone and have been enjoying using it. Aside from the fairly poor WiFi range and the flaky NFC it is otherwise a really nice phone. There's just one other issue I have which is extremely frustrating:
I can't use it with my Airpods. Or at least, I can connect it but at some point the sound will crackle and cut off. If I wait it will occasionally crackle and come back on again but will cut in and out in a way that would drive anyone mad. I've tried fiddling with Bluetooth settings in developer options but it doesn't seem to make any difference. I've even tried a factory reset.
The Airpods work absolutely perfectly with every other device - no issues with the iPhone (expectedly) nor the S8, G6 or even my laptop. I can't 100% rule out a fault with the Airpods but given these facts it seems highly unlikely.
I wondered if anyone else used Airpods and had experienced issues and found a solution.
Not too interested if you've had no issues with your device, nor what you think of Airpods - I just want to see if I can get to the bottom of this, or the Nokia will have to go back.
Many thanks
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Click to collapse
I wonder if yours is wonky, my Wi-Fi is excellent and i get get 75Mbit down 19Mbit up over 5Ghz through 2 brick walls, a floor up and at the opposite end of the house, i have not missed any payments using contactless via NFC and Bluetooth works fine via an Anker Bluetooth speaker and my JBL Bluetooth headphones.

Sorry for digging an old thread, but I still have the same problem even after a bunch of software updates.
My issue with the AirPods is that they do not work after they connect. I take them out of the case, they connect (as expected), but as soon as I start playing something the music/video pauses and the sound switches to speaker (if I press play again it plays out loud). To make them work I need to go to bluetooth settings, disconnect them and connect them again. Then they will work almost flawlessy (minor intrerruption from time to time).
I have no issue with other BT speakers. I also use the AirPods with an iPad and laptop and no issues there.
My Nokia 8 software is up to date. AirPods firmware the same (checked on the iPad).
I tried re-pairing after each software update. I tried changin BT settings (absolute volume - dev settings; contact sharing and HD Audio: AAC) but no improvements.
Any ideas what else can I try?

Search for Oreo and Bluetooth problems. It seams to be a general issue for this Android Version. I have problems connecting my Phone with the car, too.

Bluetooth audio issues

Hi everyone, I have a problem with Bluetooth audio, whenever I use wireless earphones and put the phone in my pocket (sometimes it happens with the phone lying on the table), the audio starts chopping every 3-5 seconds and it's very annoying. Right now I'm using the Xiaomi Mi Air Dots Pro but this has also happened with the Mindkoo MK-BE01.
I've already googled this issue but I had no luck except for this post explaining something similar but on the Mi A2 Lite. https://forum.xda-developers.com/mi-a2-lite/help/bluetooth-audio-issues-pie-t3886132
I've also found posts for other phones (Pixel and S8/S9 mainly) with the same issue and I have tried the fixes I found there (clearing Bluetooth data and cache, removing Bluetooth from battery optimizations, pairing the earphones again) but none of them work.
I'm on Pie with the February security update. I can't tell if this problem was present in Oreo because I didn't use wireless earphones back when I was using Oreo.
Is anyone having the same issue? Does anyone know how to fix it or what is causing it?

Try disabling bluetooth scanning under location settings

jsiklosi said:
Try disabling bluetooth scanning under location settings
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Already tried that, didn't work

Metoo! Bluetooth seems to go off when screen goes on. Most annoying.

Serious problems with bluetooth

Hi,
I hope to get here some suggestions....
I change from a SONY XPERIA XZ Premium to Huawei P30 Pro. With my SONY device I have never a problem with my Fossil Smartwatch and BT-Headset.
Now, with the Huawei my smartwatch is not able to connect the phone. Only once I got a connection, after I make a factory reset of the smartwatch. After going in flight-mode an reenable the connection, the phone see my smartwatch, but does not connect to it.
Does anyone have an idea what's going wrong?
Is there a serious support-page from Huawei to get a real support?
Thank you

In all honesty I've had three Huawei/Honor phones and they all have had issues with connecting to my Fitbit. It's very intermittent sometimes takes a while to connect. Some days it doesn't at all.
Sent from my VOG-L09/Huawei P30 Pro

ephumuris said:
In all honesty I've had three Huawei/Honor phones and they all have had issues with connecting to my Fitbit. It's very intermittent sometimes takes a while to connect. Some days it doesn't at all.
Sent from my VOG-L09/Huawei P30 Pro
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I'm checking and testing some powersave-options - it is very unclear. I think there must be the reason for it. Must make exeptions for wearOS and maybe the problem could be solved.
Never had this "problems".

Never really had any problem with my Mate 9 Pro and so far my P30 Pro works well too. Only tried my car and Bose Quiet Comforts so far thought.

jacobtf said:
Never really had any problem with my Mate 9 Pro and so far my P30 Pro works well too. Only tried my car and Bose Quiet Comforts so far thought.
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Click to collapse
You have connected only one device. Smartwatch AND headset/caraudio at the same time is/was the problem.
As I said, I've make some changes in the power-setting regarding the WearOS-app.

Using 3 Garmin Smartwaches/Tracker, a car hands free, bluetooth speakers and headphones without any problem so far.
Also did not had any problems using multiple at the same time of these together

i had problem connecting my P30 Pro to my car, it can identify the device but prompt for password that P30Pro never response!!

Huge problem
connects to a Bluetooth headset but there is so much stutter that's only one problem! The major problem is that it will not make Facebook or Whatsapp calls via Bluetooth and even if I click the Bluetooth icon it switches back to local speaker. I tried everything
Unpair and reconnect
Reset network settings
Clear Bluetooth cache memory and data
Everything!!! Still no solution, I even factory reset the phone and still same problem, I tried 5 different Bluetooth headset also. Please help with any suggestions

tareqyounis said:
connects to a Bluetooth headset but there is so much stutter that's only one problem! The major problem is that it will not make Facebook or Whatsapp calls via Bluetooth and even if I click the Bluetooth icon it switches back to local speaker. I tried everything
Unpair and reconnect
Reset network settings
Clear Bluetooth cache memory and data
Everything!!! Still no solution, I even factory reset the phone and still same problem, I tried 5 different Bluetooth headset also. Please help with any suggestions
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Click to collapse
did you looked in the pairing options, whether the device is using phone AND media protocoll? Doesn´t seem like that

Yes I have, YouTube works via the Bluetooth, phone calls work, pretty much everything else does except calls via apps like Whatsapp and Facebook messenger, Skype etc

Did you try changing to 5g wlan instead of the 2,4g I never had that problem in 13 years apple. There also it worked perfect at 2,4ghz.
Dont ask me why that does not work for huawei p30pro. Btw. Samsung s9 also does not do a good job at 2,4.so maybe a android10 thing. Bluetooth also works at 2,4ghz...but how can that work for apple??

Had this Bluetooth issue since day 1.
Using Bluetooth to anything works fine for 20ish mins then stops.
Disabled all battery restrictions like we have to do with the apps to keep them open (in both places) I did a general one, still the same issue.
It's stupidly frustrating and so damn annoying.
I've been gutted about this phone since I got it, sadly stuck in a contract for another 12 months