Related
I'm not sure if this is a moto X specific thing, but I've not had this problem on my previous phones.
So I noticed when I send a MMS to a friend (i'm on t-mobile , he's also on t-mobile with an htc one though i'm doubing that matter) he says it will say the image is too big and can't be sent or something like that. or that it can't be received.
I google about this a bit, and i saw a little bit of talk of it being a bug in the phone, and that you can't send MMS when on wifi but it would work when not on wifi (not sure how that makes any sense either). I saw some other posts about how if you send a message attached via gmail THEN send an MMS then MMS would start working , which also makes no sense to me as that seems so unrelated.
So previous to this phone i had a droid razr m (was on verizon before and even unlocked it for t-mobile for a bit) and i remember on that phone, when i sent an mms, sometimes the phone would say somethign like "this image will be resized before sending". the moto X never says that so is that a bug in the moto x? since i know that is an MMS size limit, but this phone never seems to prompt to resize.
anyway has anyone else had this issue?
sleepyguy007 said:
I'm not sure if this is a moto X specific thing, but I've not had this problem on my previous phones.
So I noticed when I send a MMS to a friend (i'm on t-mobile , he's also on t-mobile with an htc one though i'm doubing that matter) he says it will say the image is too big and can't be sent or something like that. or that it can't be received.
I google about this a bit, and i saw a little bit of talk of it being a bug in the phone, and that you can't send MMS when on wifi but it would work when not on wifi (not sure how that makes any sense either). I saw some other posts about how if you send a message attached via gmail THEN send an MMS then MMS would start working , which also makes no sense to me as that seems so unrelated.
So previous to this phone i had a droid razr m (was on verizon before and even unlocked it for t-mobile for a bit) and i remember on that phone, when i sent an mms, sometimes the phone would say somethign like "this image will be resized before sending". the moto X never says that so is that a bug in the moto x? since i know that is an MMS size limit, but this phone never seems to prompt to resize.
anyway has anyone else had this issue?
Click to expand...
Click to collapse
YES, I have the same issue as well! Finally I found someone else that has the same problem as me haha.
When I first got my Moto X it worked just fine but recently I tried sending pictures to friends who also have T-Mobile and they all say that they can't see the picture because it says it is "too big", so along the same lines as the problem that you're having.
I going to call T-Mobile tomorrow and see if its maybe something on their side because when I check the details of the picture/message I sent, the size of the picture is under 1000KB (1000KB = 1MB which is the limit for sending MMS through T-Mobile, anything over 1MB gets stopped on their network).
Quick update:
I called T-Mobile an a representative told me that there were two ways of sending an MMS, specifically a picture, with the Moto X:
1. Stock Messaging App > Thread > Attach(Paper Clip icon) > Pictures. Then you select a picture from your gallery
2. Stock Messaging App > Thread > Attach(Paper Clip icon) > Capture Picture.
With the representative on the line, we tried both ways and figured out that option 1. works while 2. does not.
The conclusion that we came to is that if you capture a picture immediately, then it takes a full size picture and DOES NOT re-size it for MMS at all. HOWEVER, if you take a picture beforehand and then add it to a message from the gallery, it DOES re-size it.
I plan to call Motorola tomorrow and tell them about this issue so that hopefully they can either send out a fix or add it to an overall OTA update.
Hopefully I can contribute something to this forum haha :laugh:
poland153 said:
Quick update:
I called T-Mobile an a representative told me that there were two ways of sending an MMS, specifically a picture, with the Moto X:
1. Stock Messaging App > Thread > Attach(Paper Clip icon) > Pictures. Then you select a picture from your gallery
2. Stock Messaging App > Thread > Attach(Paper Clip icon) > Capture Picture.
With the representative on the line, we tried both ways and figured out that option 1. works while 2. does not.
The conclusion that we came to is that if you capture a picture immediately, then it takes a full size picture and DOES NOT re-size it for MMS at all. HOWEVER, if you take a picture beforehand and then add it to a message from the gallery, it DOES re-size it.
I plan to call Motorola tomorrow and tell them about this issue so that hopefully they can either send out a fix or add it to an overall OTA update.
Hopefully I can contribute something to this forum haha :laugh:
Click to expand...
Click to collapse
If I may ask..what r u using to msg? Stock message app.. Or something else?
Slapped my Moto
Same Issue
xpsychox said:
If I may ask..what r u using to msg? Stock message app.. Or something else?
Slapped my Moto
Click to expand...
Click to collapse
Same issue here. I am using the stock messaging app. I am on Verizon and am having trouble sending to T-Mobile. Haven't tried to other Verizon phones yet. I tried it over hangouts and had no issues, but then again Hangouts is using wifi.. Please let me know if you guys figure this one out!
Kusaiashi said:
Same issue here. I am using the stock messaging app. I am on Verizon and am having trouble sending to T-Mobile. Haven't tried to other Verizon phones yet. I tried it over hangouts and had no issues, but then again Hangouts is using wifi.. Please let me know if you guys figure this one out!
Click to expand...
Click to collapse
I use handcent and don't have an issue.. I like the app 1000% better than stock...try it out... See if it ur phone or just the stock app.
Slapped my Moto
xpsychox said:
I use handcent and don't have an issue.. I like the app 1000% better than stock...try it out... See if it ur phone or just the stock app.
Slapped my Moto
Click to expand...
Click to collapse
Eh, I've tried that and GO sms app and multiple other ones back when I had a Samsung Mesmerize. Maybe that's why I grew favor to the stock AOSP app compared to the Samsung and other third party apps. O well.
Quick troubleshooting update: Ever since we got the update to Kit Kat and the introduction of using Hangouts to SMS, I've stayed with the stock app instead of Hangouts just because I like it better. However, I will switch to Hangouts just to see if I can send pictures successfully through that. Crossing my fingers this will work and will report back if anything improves
P.S. sorry for the long absence; I've been busy with school and haven't had time to post
Hey guys, I have come back baring good things.
So I've been using Hangouts for a couple of days and MMS and picture messaging works. I can send a picture to any T-Mobile number and they can download it and view it .
The only problem that I have experienced is that sometimes I get double-texts from a friend (but that can just be due to a faulty BlackBerry ;P).
Looks like Hangouts is the way to go for now
poland153 said:
Hey guys, I have come back baring good things.
So I've been using Hangouts for a couple of days and MMS and picture messaging works. I can send a picture to any T-Mobile number and they can download it and view it .
The only problem that I have experienced is that sometimes I get double-texts from a friend (but that can just be due to a faulty BlackBerry ;P).
Looks like Hangouts is the way to go for now
Click to expand...
Click to collapse
I've read the same issue in another thread. and the 2 fixes you mentioned came up:
1. people saying using hangouts fixes the issue
2. People saying attaching to MMS works and capturing a photo doesn't.
It's a bug with the Kit-Kat AOSP messaging apk. Other phones have this issue as well. I'm assuming that Google removed the picture compression code in an effort to get people to use Hangouts for SMS/MMS as Hangouts will compress down the pic w/o notifying you.
Sent from my Nexus 7 using Tapatalk
Mitalis said:
It's a bug with the Kit-Kat AOSP messaging apk. Other phones have this issue as well. I'm assuming that Google removed the picture compression code in an effort to get people to use Hangouts for SMS/MMS as Hangouts will compress down the pic w/o notifying you.
Sent from my Nexus 7 using Tapatalk
Click to expand...
Click to collapse
same issue in Hangouts running the pre-installed and latest version. Also you need evidence to back that up if it's really a known bug and not a rumor.
Mitalis said:
It's a bug with the Kit-Kat AOSP messaging apk. Other phones have this issue as well. I'm assuming that Google removed the picture compression code in an effort to get people to use Hangouts for SMS/MMS as Hangouts will compress down the pic w/o notifying you.
Sent from my Nexus 7 using Tapatalk
Click to expand...
Click to collapse
If that is so, it would make sense and would make me mad at Google
---------- Post added at 09:55 PM ---------- Previous post was at 09:46 PM ----------
Just a quick update:
I've been using Hangouts for a quite a while now and have not had a problem since. I have nothing against Hangouts but I would like to have a dedicated MMS/SMS application because I don't really want Hangouts to be checking for messages ever so often.
I have unlimited MMS/SMS and no unlimited data anyways
So, I just upgraded from my old 4S to the moto x. i love it. It is really fast and snappy and does all the things i do exceptionally well.... except for one thing... group messaging. I can send messages out to a group, however when people reply to me the messages get sorted into separate threads from anyone on an android. it seems weird, and i have checked the MMS settings and they are all there. tried speaking with Motorola and they said it's working as intended. Was wondering if anyone else had this issue.
Also, i am on Verizon.
Thank you in advance,
-Jim
Just a heads up for anyone having this issue.
I read through some other threads and no one had an answer, i figured i'd update everyone and let them know what i found. I download Textra, this allowed me to get all my messages in one group thread. I even went back to the default texting app and all the messages were grouped. I then went and removed textra. the threads then split up again.
Long story short, it looks as though there may be some settings that you don't get the privilege of seeing with the default app. at this point textra is working and using super minimal resources so i'm ok with this.
jimski427 said:
I read through some other threads and no one had an answer, i figured i'd update everyone and let them know what i found. I download Textra, this allowed me to get all my messages in one group thread. I even went back to the default texting app and all the messages were grouped. I then went and removed textra. the threads then split up again.
Long story short, it looks as though there may be some settings that you don't get the privilege of seeing with the default app. at this point textra is working and using super minimal resources so i'm ok with this.
Click to expand...
Click to collapse
I like to try to get everyone on hangouts since almost everyone has a gmail account and it is multi-platform. I know that's not a solution to group messaging with the messaging app, but it's a great alternative I think.
Good idea,
yea, it is a good idea, i just feel like a **** telling all of my friends to use that for only me haha. this is working great and you can just use standard text messaging/mms.
Group messaging works fine on the Moto X. There does appear to be a SIM provisioning problem on some phones that can be fixed:
http://forum.xda-developers.com/showthread.php?t=2441250&highlight=group
Edit: I just re-read the OP - this may not be the same issue... take a look though and see.
DarthSudo said:
Group messaging works fine on the Moto X. There does appear to be a SIM provisioning problem on some phones that can be fixed:
http://forum.xda-developers.com/showthread.php?t=2441250&highlight=group
Edit: I just re-read the OP - this may not be the same issue... take a look though and see.
Click to expand...
Click to collapse
Yea I read that. I went in and I can see my phone number, I can also send the messages as MMS. For some reason when I get the replies they get split into different threads. Now that I use the textra app is has started working as it should. The weird part is it now works as it should in the stock app. Idk what behind the scenes settings it alters.
Sent from my XT1060 using xda app-developers app
jimski427 said:
Yea I read that. I went in and I can see my phone number, I can also send the messages as MMS. For some reason when I get the replies they get split into different threads. Now that I use the textra app is has started working as it should. The weird part is it now works as it should in the stock app. Idk what behind the scenes settings it alters.
Sent from my XT1060 using xda app-developers app
Click to expand...
Click to collapse
I have a verizon dev unit that is able to send and receive group MMS fine. So far I have only tested it with other phones on verizon though. Do you have the group messaging option turned on in the messaging settings?
Yup I went in and selected the group messaging option. The weird thing is that textra adds more options than my stock messaging app. Idk if its something that textra enables that for some reason I can't see in the normal settings. The pic with 17 at the end is my phone settings. The one with 66 is the textra app.
Sent from my XT1060
Replaced phone
So I spent about an hour and a half in total with verizon tech support and they had no idea why this is happening. I then went in and had them replace the phone at the store, sent a text before i even loaded any google accounts or settings. This issue still happened. I am kind of annoyed, but i guess i will have to try and wait for 4.4 to see if it fixes it.
I also use Textra for MMS, the stock messaging has never kept MMS in the same group for me on any of my phones. It is not a problem with the phone just Android's stock message app...kinda sucks, I've always hated it and I never use it. Textra is my newest favorite. Hoping Hangouts does a good job but until then I'm satisfied.
My group messaging worked just fine on stock messenger. Now with hangouts its still working just as good. Never really had a problen
Sent from my XT1060 using xda app-developers app
jimski427 said:
So I spent about an hour and a half in total with verizon tech support and they had no idea why this is happening. I then went in and had them replace the phone at the store, sent a text before i even loaded any google accounts or settings. This issue still happened. I am kind of annoyed, but i guess i will have to try and wait for 4.4 to see if it fixes it.
Click to expand...
Click to collapse
It has to be a provisioning problem if it followed you to a new phone. Have you tried your SIM card in a completely different phone that supports group messaging? I know that VZW has been doing group messaging for a while now. It may be different in stock Android (group messaging didn't work until 4.2).
Another thought: do you have a different phone that you can install CM 10+ on? I believe that does group messaging in the same way that stock 4.2+ does. That would be another way to confirm the problem is with the carrier, but doing it at a VZW store on one of their phones would carry more weight.
DarthSudo said:
It has to be a provisioning problem if it followed you to a new phone. Have you tried your SIM card in a completely different phone that supports group messaging? I know that VZW has been doing group messaging for a while now. It may be different in stock Android (group messaging didn't work until 4.2).
Another thought: do you have a different phone that you can install CM 10+ on? I believe that does group messaging in the same way that stock 4.2+ does. That would be another way to confirm the problem is with the carrier, but doing it at a VZW store on one of their phones would carry more weight.
Click to expand...
Click to collapse
I did not try a phone at the store, but it did follow me to a new moto x without even logging into any google accounts or anything. i unfortunately do not have any other phone that i could swap sims with to test this. It did work perfectly fine on my iphone 4s before though. Not sure if it was IOS messaging app fixing the issue with my network or not. It's odd that other apps seem to work perfectly fine though. At this point i'm going to wait for 4.4 and see if it works. VZW tech support in store and via phone have no clue.
I got my Moto X developer edition and the group messaging was working like a charm UNTIL I tried the texting from my computer application in chrome. since then, all my group texts are separated by user instead of thread.
LoffKat said:
I got my Moto X developer edition and the group messaging was working like a charm UNTIL I tried the texting from my computer application in chrome. since then, all my group texts are separated by user instead of thread.
Click to expand...
Click to collapse
Which computer application?
clankfu said:
Which computer application?
Click to expand...
Click to collapse
I'm assuming Motorola Connect. Same thing happened with me, but now with SMS Hangouts, everything is fine.
Anybody having issues sending and receiving MMS via WiFi?
Just curious - are you using the stock messaging app, or something else?
I'm coming from an LG G2, and spent a few months working with support to finally determine I couldn't use a non-stock app and still send MMS over wifi. I miss Handcent, but switching back to the stock app did the trick. I don't know if that's true with the S6, but would guess it is.
DFWDraco76 said:
Just curious - are you using the stock messaging app, or something else?
I'm coming from an LG G2, and spent a few months working with support to finally determine I couldn't use a non-stock app and still send MMS over wifi. I miss Handcent, but switching back to the stock app did the trick. I don't know if that's true with the S6, but would guess it is.
Click to expand...
Click to collapse
Using stock messenger app. I tried tweaking the APN according to what others were recommending on older gen Galaxys by selecting IPv6/IPv4 but still not able to get MMS to work over wifi.
CCoR87 said:
Using stock messenger app. I tried tweaking the APN according to what others were recommending on older gen Galaxys by selecting IPv6/IPv4 but still not able to get MMS to work over wifi.
Click to expand...
Click to collapse
Having issues myself using Google Messenger. MMS will hang for a few minutes at least.
sent a pic using chompSMS yesterday while on wifi no problem.
SMS apps with MMS over wifi for Sprint and T-Mo users..
AwSMS
YAATA
Material Messaging
Textra
Chomp
8sms
I am also testing right now with the QKSMS Dev to get it working by this weekend
JoeFCaputo113 said:
SMS apps with MMS over wifi for Sprint and T-Mo users..
AwSMS
YAATA
Material Messaging
Textra
Chomp
8sms
I am also testing right now with the QKSMS Dev to get it working by this weekend
Click to expand...
Click to collapse
any others?
any others that preferrably have an archive feature + block like g-messengeR?
I had to use 3rd party messaging apps like Textra to be able to send GIFs, but now it seems that since the stock messaging app utilizes Live Messages by converting them into GIFs, we can now send GIFs in general without size limits. Can anyone confirm this? I would love to be able to take full advantage of Live Messages and sending random GIFs without size limits using just the native messaging app.
Lol that was the first thing I thought of as well during the conference
Sent from my Moto Z (2) using Tapatalk
Never occurred to me but it's rather cool if so...
djinn415 said:
I had to use 3rd party messaging apps like Textra to be able to send GIFs, but now it seems that since the stock messaging app utilizes Live Messages by converting them into GIFs, we can now send GIFs in general without size limits. Can anyone confirm this? I would love to be able to take full advantage of Live Messages and sending random GIFs without size limits using just the native messaging app.
Click to expand...
Click to collapse
I just watched a Youtube video where the guy explained that with Live Message you can create a message by writing/drawing with the S-Pen and it converts it to a standardized GIF so any phone can see the animation. It's not like Textra where they have a dedicated link to grab GIFs and attach to your text.
Check this video out:
https://www.youtube.com/watch?v=5XCLYtY6WjQ
i've been playing with Live Message on my Note FE with Hangouts; when done, i have to "share the GIF" as a picture versus sending right away to the person i'm texting. seems like a nice feature, not sure how often i would use it tho.
So now it looks like they updated their native messaging app able to send up to 10mb size on the Galaxy s8 series, not sure about lower models. Unfortunately, when using third party keyboards on the native messaging app, the GIFs are still sent as a link unless you download and save them to your phone and send it as an attachment. This is will probably be the same for the Note 8 as well. Why cant they just embed it like the rest? oh well....baby steps I guess. =/
No live messages
djinn415 said:
I had to use 3rd party messaging apps like Textra to be able to send GIFs, but now it seems that since the stock messaging app utilizes Live Messages by converting them into GIFs, we can now send GIFs in general without size limits. Can anyone confirm this? I would love to be able to take full advantage of Live Messages and sending random GIFs without size limits using just the native messaging app.
Click to expand...
Click to collapse
This Sucks I got my Note 8 two days ago and you will have to us Textra or another app to send Live Messages. So my question is why include the feature that you can't use with downloading another app on the NOTE 8?
I have the unlocked version of the Note 8 and just sent a live message using the stock messaging app just fine.
Sent from my SM-N950U1 using Tapatalk
Tetra won't compress the image like stock will. In Textra I tried to make an image and it was 9mb, system wouldnt send. Used stock app and it compressed same image to 600kb and sent fine. Tetra or any other app needs to make that adjustment and it doesn't.
I have seen weird behavior with live messages and the stock messaging app. It will play an animation, but often it is truncated, and doesn't run at the proper speed when using the "share" function of live messages. I haven't tried saving them and sending it via an attachment or something else.
Likely something to do with the compression mentioned above I would think.
superzeb28 said:
This Sucks I got my Note 8 two days ago and you will have to us Textra or another app to send Live Messages. So my question is why include the feature that you can't use with downloading another app on the NOTE 8?
Click to expand...
Click to collapse
I like textra but i cant send live messages on my note 8 with it. I had to use the stock app
M2Iceman said:
Tetra won't compress the image like stock will. In Textra I tried to make an image and it was 9mb, system wouldnt send. Used stock app and it compressed same image to 600kb and sent fine. Tetra or any other app needs to make that adjustment and it doesn't.
Click to expand...
Click to collapse
Same thing here. Using the Note 8 app ports on my FE.
Futant said:
I have seen weird behavior with live messages and the stock messaging app. It will play an animation, but often it is truncated, and doesn't run at the proper speed when using the "share" function of live messages. I haven't tried saving them and sending it via an attachment or something else.
Likely something to do with the compression mentioned above I would think.
Click to expand...
Click to collapse
If your sending to anyone who doesn't have a Samsung device on the same carrier as you it compresses the hell out of the message..... Of you send to someone with a Samsung device on the same carrier it uses Samsung's "RCS" and doesn't compresses so like me and my dad send each other cool fully animated ones... But the ones I send to my fiance's iPhone get all pixelated and choppy.... But it's better than nothing. On my s8 any gif over 1mb would fail. Now it just compresses them for me. I'd rather have that than trying to find another app all the time.
nique0201 said:
If your sending to anyone who doesn't have a Samsung device on the same carrier as you it compresses the hell out of the message..... Of you send to someone with a Samsung device on the same carrier it uses Samsung's "RCS" and doesn't compresses so like me and my dad send each other cool fully animated ones... But the ones I send to my fiance's iPhone get all pixelated and choppy.... But it's better than nothing. On my s8 any gif over 1mb would fail. Now it just compresses them for me. I'd rather have that than trying to find another app all the time.
Click to expand...
Click to collapse
Can't you go into settings, and change image size from best available to original? So the images will not be compressed.
Sent from my SM-N950U1 using Tapatalk
I read that if you change the MMS setting in Textra from System to Legacy Live Messages will send. Lots of positive feedback too but it does not work for me on my AT&T N8. Works fine in stock message app and people who received the GIF say it looks fine. They are all iPhone users. I prefer to use Textra. Gifs also send in Yappy SMS app.
Sent from my SM-N950U using Tapatalk
mardukeme said:
Can't you go into settings, and change image size from best available to original? So the images will not be compressed.
Click to expand...
Click to collapse
Those settings are only for "chat" meaning other ppl with a Samsung phone on the same carrier as you if I'm not mistaken. Because mine is on original and it's the same outcome as I stated before.
I was able to attach the Live Message GIF to Textra once already in the app, then sending to my wife and daughter who also use Textra was fine. Once or twice it came back as failed, but after a retry, it sent. But I really hate that the native messaging app doesn't allow for adding random animated GIFs like it does in Textra.
While I have only used Live Messages on Twitter (actual tweets, not direct messages), and know it can be accessed from the stock Samsung keyboard (which I hate) and Air Command, I believe they can only be sent in apps that allow animated GIF files to be sent. Most likely, with Samsung's stock messaging app, they probably are being sent as MMS messages, unless there's that extended SMS technology (I forgot the actual name), but I'm not sure if that's true because I don't think the carrier I'm on supports that.
---------- Post added at 10:38 PM ---------- Previous post was at 10:33 PM ----------
calming said:
But I really hate that the native messaging app doesn't allow for adding random animated GIFs like it does in Textra.
Click to expand...
Click to collapse
I think Gboard can do that through its blue suggestions, but can't really remember because I have that disabled, and I doubt the Samsung keyboard supports that. Even then, I don't like the stock Samsung touch keyboard, for similar reasons to why i have a "stock Android" theme applied on mine.
This may be a longshot, but does anyone know if RCS works between a person using google messages with chat enabled to say someone using a T-Mobile Samsung with stock messaging but with the enhanced messaging enabled?
fil.lujan said:
This may be a longshot, but does anyone know if RCS works between a person using google messages with chat enabled to say someone using a T-Mobile Samsung with stock messaging but with the enhanced messaging enabled?
Click to expand...
Click to collapse
Nope, it doesn't work. I tried with a spare phone I had and both phones either have to use Google messages or both have to have the Samsung messenger inorder for chat features to work.
fil.lujan said:
This may be a longshot, but does anyone know if RCS works between a person using google messages with chat enabled to say someone using a T-Mobile Samsung with stock messaging but with the enhanced messaging enabled?
Click to expand...
Click to collapse
I use Samsung Stock messages app on my S21U while my wife uses the Google Messages app on her OnePlus 6. RCS works just fine. Similar experience with using RCS with other friends who have non Samsung devices.
enigmaamit said:
I use Samsung Stock messages app on my S21U while my wife uses the Google Messages app on her OnePlus 6. RCS works just fine. Similar experience with using RCS with other friends who have non Samsung devices.
Click to expand...
Click to collapse
Is it the stock messages for the others or did they install carrier services and google messages? Thanks for replying. Appreciate it.
JG96EVO said:
Nope, it doesn't work. I tried with a spare phone I had and both phones either have to use Google messages or both have to have the Samsung messenger inorder for chat features to work.
Click to expand...
Click to collapse
That's a bummer, thanks for replying.
Update: So I am using stock samsung on tmobile firmware, had the people who use google messages delete my threads and now rcs is working between everyone. Just in case anyone was interested.
RCS is a failure, IMO. If it succeeds, it'll take at least 5-10 years from now.