Inbox notofications - Nexus 6 Q&A, Help & Troubleshooting

Hi everybody.
I'm writing this in order to find out if someone else is having the same issue.
I bought a Nexus 6 a month ago coming from an HTC M8 (with GPE 6.0 on board).
When I set the new device I decided to "restore from Google account" all the settings and apps without unlocking or rooting it.
Everything went fine and started using (with great pleasure) the "big boy".
Since ten days (a couple of weeks after) Inbox app decided to give me notifications of new emails just... when it wants to. I have "good days" when everything works smooth and others when I have to open the app to discover I have several unread messages.
I tried uninstalling the app, use GMail instead but the same issue came out. I tried deleting caches and data but nothing: same behavior.
Hoped 6.0.1 (got the OTA) could solve but no, nothing.
Does anybody have some hint to solve this?
It's getting me crazy...
Thx

maxito71 said:
Hi everybody.
I'm writing this in order to find out if someone else is having the same issue.
I bought a Nexus 6 a month ago coming from an HTC M8 (with GPE 6.0 on board).
When I set the new device I decided to "restore from Google account" all the settings and apps without unlocking or rooting it.
Everything went fine and started using (with great pleasure) the "big boy".
Since ten days (a couple of weeks after) Inbox app decided to give me notifications of new emails just... when it wants to. I have "good days" when everything works smooth and others when I have to open the app to discover I have several unread messages.
I tried uninstalling the app, use GMail instead but the same issue came out. I tried deleting caches and data but nothing: same behavior.
Hoped 6.0.1 (got the OTA) could solve but no, nothing.
Does anybody have some hint to solve this?
It's getting me crazy...
Thx
Click to expand...
Click to collapse
well, you are asking in the wrong place, so you might not get any responses http://forum.xda-developers.com/nexus-6/general/attention-questions-t3228454
ill adk a mod to move this thread there.
and, do you have inbox and gmail set to sync in your main settings, accounts, google..?

From what I can tell it's caused by doze. I only notice it if I sit my phone on a desk I don't get any email notifications but once I turn it on I immediately get a notification for a bunch of emails. I know theres some apps for fiddling with doze settings but I think you can go and turn inbox's "Battery optimization" off and it should be exempt from doze.

simms22 said:
well, you are asking in the wrong place, so you might not get any responses http://forum.xda-developers.com/nexus-6/general/attention-questions-t3228454
ill adk a mod to move this thread there.
and, do you have inbox and gmail set to sync in your main settings, accounts, google..?
Click to expand...
Click to collapse
Damn'... Sorry about that. Late night when I posted and I messed up with the subforum. Thank you anyway to make it move to the right place. And yes, I do have sync on settings, otherwise it would never work, not just sometimes
StykerB said:
From what I can tell it's caused by doze. I only notice it if I sit my phone on a desk I don't get any email notifications but once I turn it on I immediately get a notification for a bunch of emails. I know theres some apps for fiddling with doze settings but I think you can go and turn inbox's "Battery optimization" off and it should be exempt from doze.
Click to expand...
Click to collapse
Didn't think about Doze... But if this is the problem everyone should have the issue, am I wrong?
BTW I'm going to check today if it works.
Thank you by now.

Update: Doze disabled for Inbox but problem persists... Any other suggestion?
Inviato dal mio Nexus 6 utilizzando Tapatalk

I am having the same issue in my new Nexus5X (coming from Nexus5). Unlocked, but not rooted.
This is the first page I found while googling for the issue.
Do you have any news regarding it?
Update: http://www.androidpolice.com/2016/0...syncing-issues-in-gmail-inbox-and-other-apps/ at least we are not alone :-/

This began happening before doze. I had this on this phone on Lollipop. I had it on my Xperia Z1s.

Related

Google + Mobile issue, wrong account

Hello all...rarely post, been here for years though...since this is a relatively new thing, figured I'd post and see what people have to say or if anyone else has the same issue...
I have multiple gmail accounts...pretty sure most people do...I have been invited to google +..woot! but the mobile version of the program only shows one of my gmail accounts....not the one I have an active google + account with. I do have 2 step verification active with my main account...wondering if anyone else has seen this yet or has fixed it? Thanks in advance!
Ok..so..I found the solution here. http://www.google.com/support/forum/p/Google+Mobile/thread?tid=0b4b96e720c902a8&hl=en
If you have multiple accounts on your phone, remove them, join google +, then re-add the accounts afterwards...
they cant be serious....I have 7 accounts (say nothing!) and not sure if laziness trumps curiosity :3
lol, I hear ya...not quite 7 here...but close..(5..>.>...)..my curiosity always trumps laziness...lol
Legion09 said:
lol, I hear ya...not quite 7 here...but close..(5..>.>...)..my curiosity always trumps laziness...lol
Click to expand...
Click to collapse
here's what I did, after I encountered the same issue:
erased everything from the app, uninstalled it, reinstalled it and suddenly I can choose from my (7) accounts
works perfectly fine
hyaenidae said:
here's what I did, after I encountered the same issue:
erased everything from the app, uninstalled it, reinstalled it and suddenly I can choose from my (7) accounts
works perfectly fine
Click to expand...
Click to collapse
The app was updated today to properly support multiple accounts (according to the release notes)
yup...just several hours too late for when I needed it..lol

[Q] how to remove SMS limit per hour on Lollipop?

Hello,
I send a lot of text messages to nearly 200 contacts on a semi regular basis. I have an excellent app that does it well. The only issue is I constantly get permission messages saying I'm sending too many and if I wanna authorize more, its very annoying and if I don't accept it as soon as it comes up, will usually delay my messages.
So my question is, how do I remove/change that SMS limit on Android 5.0? IRS definitely baked into the OS cause as I said, any SMS app gets the same issue.
All help and thoughts appreciated!
- Master Ramy
PS: I tried a couple SMS limit apps on the Play Store, nothing updated for lollipop yet.
Bump, anyone able to help me? Any devs want to weigh in?
I believe liquid smooth has option in settings
thorracing1 said:
I believe liquid smooth has option in settings
Click to expand...
Click to collapse
Yes it does.
To op. It's a custom rom feature.
Sent from my Nexus 6 using Tapatalk
zephiK said:
Yes it does.
To op. It's a custom rom feature.
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
Sure, but I also understand its an adjustment somewhere in a system database file to change the limit, I found instructions for a Galaxy S3 phone, but its not in the same place. I was hoping one of the devs of said Roms could point me to the right file so I can adjust it manually on stock.
Anyone else?
Master Ramy said:
Anyone else?
Click to expand...
Click to collapse
https://play.google.com/store/apps/details?id=com.bamf.smslimittool.donate&hl=en
EDIT: sorry just read the rest of your post
duffman452001 said:
https://play.google.com/store/apps/details?id=com.bamf.smslimittool.donate&hl=en
EDIT: sorry just read the rest of your post
Click to expand...
Click to collapse
Thanks, but yeah I tried that one, negative....it can't be this hard!! Anyone know where it would be located? Build.prop? Settings.db? ?!?
I think this app works : https://play.google.com/store/apps/details?id=com.mittelmanapps.smslimitunlock
Just intalled it and proceded to a full unlock. Requires root.
Device said the operation is a complete success and needed a reboot to apply all modifications which I just did.
If I don't have the limit, I will come back to confirm this app works.
Hope it works !!!
Mackovich said:
I think this app works : https://play.google.com/store/apps/details?id=com.mittelmanapps.smslimitunlock
Just intalled it and proceded to a full unlock. Requires root.
Device said the operation is a complete success and needed a reboot to apply all modifications which I just did.
If I don't have the limit, I will come back to confirm this app works.
Hope it works !!!
Click to expand...
Click to collapse
I think that app worked. I'll report back later today
Sent from my Nexus 5
r3sidual said:
I think that app worked. I'll report back later today
Sent from my Nexus 5
Click to expand...
Click to collapse
That app didn't work :/ this is the most annoying feature ever.
Shponglized said:
That app didn't work :/ this is the most annoying feature ever.
Click to expand...
Click to collapse
My phone is rooted and I'm on Dirty Unicorns 5.02. I'm not sure what system you're on but I've sent out 150 messages without an issue using Group SMS Pro. It will ask me to Wait or Kill the app while sending bulk sms, but I hit Wait and everything goes through. Also, I don't send much more than 200 messages at a time because even on KitKat that seemed to be an issue.
So? Did it work?
r3sidual said:
I think that app worked. I'll report back later today
Sent from my Nexus 5
Click to expand...
Click to collapse
So? Did it work? I think not, but your promised update would be appreciated.
I to would like to figure out how to work around this limit. I am on Benzo rom 5.1 and under settings/security you can select 30, 50, 100 or 200 but it's a dead setting apparently because I can select 50, 100 or 200 and I still have to approve any text over 30. Did you figure out how to fix it? I tried the linked google play apps to get around but no luck so far
Flash a custom rom - like what was posted in post #2.
Other than that, you're probably out of luck, OP. Just do what anyone else here would do if they *just have to have that ability* - flash the rom.
Thanks for the reply but I will NOT flash LS because everytime I have tried it it borks my phone and I've been dumb enough to try it "one more time" too many times and paid the price. I know it's probably something I'm doing and not the roms fault but done with that one..........:cyclops:
I went back and looked at the app posted above called SMS Limit Unlock and played around a bit more. I changed the Restriction cycle time and Restriction message amount settings a few times when I was in there before but never clicked on 'Unlock'. I did that this time and it went thru a progression and then said I needed to reboot for settings to take hold. I sorta forgot that step before thinking the Unlock was to convert to the paid version of the app. I rebooted just in time to give it a try and it worked exactly as it should so I got it to work correctly.
Figured I'd post this in the thread so in case someone else does a google search on SMS limit problems and they get directed to this thread as I did, hopefully this will work for them as well. I am on Benzo 5.1 and it worked...... Yippeeeee
Master Ramy said:
Hello,
I send a lot of text messages to nearly 200 contacts on a semi regular basis. I have an excellent app that does it well. The only issue is I constantly get permission messages saying I'm sending too many and if I wanna authorize more, its very annoying and if I don't accept it as soon as it comes up, will usually delay my messages.
So my question is, how do I remove/change that SMS limit on Android 5.0? IRS definitely baked into the OS cause as I said, any SMS app gets the same issue.
All help and thoughts appreciated!
- Master Ramy
PS: I tried a couple SMS limit apps on the Play Store, nothing updated for lollipop yet.
Click to expand...
Click to collapse
1. Root Phone
2. Download/Install a Different SMS(texting) app from the Google Store
I chose to use the 'Go SMS PRO app
3. Download a Root Uninstaller
I used 'Root Uninstaller Free'
4. Uninstall the stock SMS app, it's called 'Text Messaging' I believe. Can't quite remember
5. Profit!!! Just remember to check the setting in your new SMS app for any limit. In Go SMS PRO you can turn off any limit or have it save upto 100+ texts and then start deleting old ones.
I'm not really sure if uninstalling the stock app can actually cause problems, but a few people told me it Could.
It obviously worked fine on Android 5.0 :laugh:
Have Root Will Work
sdorinxda said:
So? Did it work? I think not, but your promised update would be appreciated.
Click to expand...
Click to collapse
Yes, SMS Limit Unlock did work. Right above your post I said that I sent out about 200 messages with no issues. Some ROMs like BeanStalk, by the way, have SMS limit settings.
Hey ! I have a Lg G3 rooted but it doesn't work for me ....
I have CM but want unlimited back on android 6.01

Google Now can't unlock??

Hi all,
I'm running into an odd issue on the N6, although other devices seem to have this as well. . .
I used to be able to use google now to set alarm, send message, etc while its locked.
Now, doing the same things, google now replies that it can't complete the task until device is unlocked.
Is anyone else running into this and is there any way around it?
Thanks!
Bump ... help please?
rom you are using? and android version?
it only happens when the device is locked with a password or something similar. If you disable that you're good to go.
Sent from my Nexus 6 using XDA Free mobile app
I have this issue. I can't set alarms or reminders unless I unlock the phone. The voice prompt tells me so. Quite annoying. Hopefully they remedy it with smart voice unlock soon
Sent from my Nexus 6 using Tapatalk
This updated feature now affects texts via voice now. I can no longer wake my phone from sleep and send a text unless the phone is unlocked. More of a reason to move to a moto x pure now. what a huge step back.
arts711 said:
Hi all,
I'm running into an odd issue on the N6, although other devices seem to have this as well. . .
I used to be able to use google now to set alarm, send message, etc while its locked.
Now, doing the same things, google now replies that it can't complete the task until device is unlocked.
Is anyone else running into this and is there any way around it?
Thanks!
Click to expand...
Click to collapse
Hi, I just saw your post and I was having the exact same issue. The only way I can get around it currently is by rolling back to an old version of the "Google App" which seems to encompass Google Now, Voice Search, Google Now Launcher, and most importantly the OK Google "always on" functionality.
I went back through previous versions testing the "OK Google call _____" (screen off & device locked) feature until I found where it stopped working correctly and the "4.9.22.16.arm" version is the last one that does work the way it is supposed to. You can find older versions of the Google App on Apkmirror. Hopefully they track down the root cause of the issue and fix it soon.

No push notifications in standby

Hi together,
I don't get push notification fro Whattsapp Messages and Aquamail mails in standby. After unlocking the Screen, all notifications are coming...
I already tried to deactivate batter optimization...it doesn't help.
Can anyone help me?
Kind regards,
Frank
schleckschling said:
Hi together,
I don't get push notification fro Whattsapp Messages and Aquamail mails in standby. After unlocking the Screen, all notifications are coming...
I already tried to deactivate batter optimization...it doesn't help.
Can anyone help me?
Kind regards,
Frank
Click to expand...
Click to collapse
Maybe allow background running for them?
https://tweakers.net/ext/f/wAx9zMQPvdXmJQtJ0g6VCiBx/full.jpg
Verstuurd vanaf mijn Nexus 6P met Tapatalk
tCC said:
Maybe allow background running for them?
https://tweakers.net/ext/f/wAx9zMQPvdXmJQtJ0g6VCiBx/full.jpg
Verstuurd vanaf mijn Nexus 6P met Tapatalk
Click to expand...
Click to collapse
Thank you! Problem is solved. I also had AdGuard running and forget to forbid accu-optimization for this app.
tCC said:
Maybe allow background running for them?
https://tweakers.net/ext/f/wAx9zMQPvdXmJQtJ0g6VCiBx/full.jpg
Verstuurd vanaf mijn Nexus 6P met Tapatalk
Click to expand...
Click to collapse
Hi,
I'm having the same problem with Microsoft Outlook. I have it set to 'manually manage' in App Launch, but that hasn't fixed things. Any ideas please?
kurtph1969 said:
Hi,
I'm having the same problem with Microsoft Outlook. I have it set to 'manually manage' in App Launch, but that hasn't fixed things. Any ideas please?
Click to expand...
Click to collapse
Allow unlimited data access, whitelist from battery saving, and allow to run in background.
Allow the app to ignore battery optimization too
Sent from my CLT-L29 using Tapatalk
I've tried all the suggestions here and still have trouble. I'd leave my phone for an hour or so, turn the screen on and a whole bunch of notifications come pouring in from WhatsApp, Gmail, Messenger etc.
My settings are:
1. Apps -> Apps -> Special Access -> Battery Optimisation -> Not Optimised (for all my email and messaging apps)
2. Battery -> App Launch -> Manage Manually (for all my email and messaging apps)
3. Wireless & Networks -> Data Usage -> Data Saver -> Off
Is there anything else I need to do? This is a serious problem for me and quite frankly, I need to get a new phone if this keeps happening.
marcolorenzo said:
I've tried all the suggestions here and still have trouble. I'd leave my phone for an hour or so, turn the screen on and a whole bunch of notifications come pouring in from WhatsApp, Gmail, Messenger etc.
My settings are:
1. Apps -> Apps -> Special Access -> Battery Optimisation -> Not Optimised (for all my email and messaging apps)
2. Battery -> App Launch -> Manage Manually (for all my email and messaging apps)
3. Wireless & Networks -> Data Usage -> Data Saver -> Off
Is there anything else I need to do? This is a serious problem for me and quite frankly, I need to get a new phone if this keeps happening.
Click to expand...
Click to collapse
Launch app, go to recent apps, swipe down and hold app until lock icon appears, win. This worked for all of my affected apps. Good luck.
dudeimstoked said:
Launch app, go to recent apps, swipe down and hold app until lock icon appears, win. This worked for all of my affected apps. Good luck.
Click to expand...
Click to collapse
Thanks for your reply. I've already done that actually. If you don't touch your phone for say an hour, are you sure the notifications are coming in when it's sleeping and not just when you turn your screen back on?
marcolorenzo said:
Thanks for your reply. I've already done that actually. If you don't touch your phone for say an hour, are you sure the notifications are coming in when it's sleeping and not just when you turn your screen back on?
Click to expand...
Click to collapse
hmmm... sorry bro not sure. i dont have gmail, whatsapp, etc set like this because i dont need instant notifications. it worked for other apps i was having issues with not working while the screen was off (or getting turned off) like kevo, llama, and fluid ng.
dudeimstoked said:
hmmm... sorry bro not sure. i dont have gmail, whatsapp, etc set like this because i dont need instant notifications. it worked for other apps i was having issues with not working while the screen was off (or getting turned off) like kevo, llama, and fluid ng.
Click to expand...
Click to collapse
Thanks for your help, I've discovered the issue now. I don't remember if someone mentioned this earlier and I'm not sure how I missed it, but the issue wasn't the apps closing when the phone went to sleep (since I did everything to make sure they didn't close), the problem was that the phone would switch off LTE and/or Wifi when the screen is off. The setting that controls this is in: Settings - Battery - More Battery Settings - Stay connected when device sleeps. Make sure this is turned on (it was turned off for me before).
I feel almost certain this was turned on in the past and feel it was only turned off in one of the firmware updates. I most certainly would never have turned that off. I can't believe they would use that as a default option since I can imagine only the most battery conscious users would want that off. They should at least have an option where the phone would automatically turn data back on periodically to check for notifications. I know there are third-party apps that do this but if they're going to include an option like that built-in, they should do it properly.
Anyway, problem solved, hope this helped someone else out there.
I have the same issue, but Stay Connected is on, and has been for as long as I've had the problem (2-3 days). No new apps, no new updates, affects all my apps. Driving me nuts. Anything else than doing a full wipe left to try?
same here, till yesterday everything was working fine, i didn't install a new app, configuration of battery settings, data background running is the same, also app locked in recent to run backround as before. update i did before 3 weeks. very strange
I'm very sure this problem occur since the newer software update, my device have same issue.
You can check how to remove PowerGenie (the huawei stock battery management), removing PowerGenie 'might' help you fix it.
I called Huawei and asked, and got a fix! It's not a huge lump of fun, but this is it:
Settings - System - Reset - Reset all settings
Note: all your stuff is still there after reset. Only thing that happens is that it forgets your wlans, your fingerprints, face recognition, lock screen pass/pattern, and all kinds of logins and permissions on your apps. And your apps will jump out of folders and make a hell of a mess. But it worked splendidly for me, notifications are popping up as they should, when they should. Gave me a nice chance to re-arrange my apps even.
Happy thoughts to Huawei (Norway) for having customer service available on the phone, on a regular number, and answering within a few seconds.
Lexidh said:
I called Huawei and asked, and got a fix! It's not a huge lump of fun, but this is it:
Settings - System - Reset - Reset all settings
Note: all your stuff is still there after reset. Only thing that happens is that it forgets your wlans, your fingerprints, face recognition, lock screen pass/pattern, and all kinds of logins and permissions on your apps. And your apps will jump out of folders and make a hell of a mess. But it worked splendidly for me, notifications are popping up as they should, when they should. Gave me a nice chance to re-arrange my apps even.
Happy thoughts to Huawei (Norway) for having customer service available on the phone, on a regular number, and answering within a few seconds.
Click to expand...
Click to collapse
I just did it today and it was a complete lost of time. In addition of losing all settings (bluetooth, Wifi, applications and folder on launcher,...) it was not helping with notifications: no Outlook, no WhatApps, no banking app... In other word, nothing, it was worse than before.
I will continue to test settings like controlling launching applications and exclude applications from battery optimization.
"Wait and see"
Saison2018 said:
I just did it today and it was a complete lost of time. In addition of losing all settings (bluetooth, Wifi, applications and folder on launcher,...) it was not helping with notifications: no Outlook, no WhatApps, no banking app... In other word, nothing, it was worse than before.
I will continue to test settings like controlling launching applications and exclude applications from battery optimization.
"Wait and see"
Click to expand...
Click to collapse
It has worked wonders for me at least, notifications are doing their normal thing, including sending them to my FitBit. But I guess there are all kinds of settings that can mess up your notification system =/
Lexidh said:
It has worked wonders for me at least, notifications are doing their normal thing, including sending them to my FitBit. But I guess there are all kinds of settings that can mess up your notification system =/
Click to expand...
Click to collapse
Surely, and even between firmware versions.
Thanks for sharing tips.
Have a good day
Is it just push notifications you're not getting or are messages not coming through at all until device unlocked/app opened? I've been trying all sorts, searched "data" in settings and stumbled upon "unrestricted data access" all apps are disabled on this. Hoping next few hours will show that's me sorted finally.
Once my screens been off 15 minutes, friends WhatsApp msgs only show 1 grey tick their end until I open WhatsApp again
Sent from my CLT-L09 using Tapatalk
blufreak said:
Is it just push notifications you're not getting or are messages not coming through at all until device unlocked/app opened? I've been trying all sorts, searched "data" in settings and stumbled upon "unrestricted data access" all apps are disabled on this. Hoping next few hours will show that's me sorted finally.
Once my screens been off 15 minutes, friends WhatsApp msgs only show 1 grey tick their end until I open WhatsApp again
Sent from my CLT-L09 using Tapatalk
Click to expand...
Click to collapse
Same issue here, whatsapp don't receive any message or call when in standby. For grind just show one

Issues with Google Messages app on Pixel 5!

I just got the Pixel 5 and absolutely love it!
However, I keep having this very odd and reoccurring issue where at least once or twice a day, when I tap on the GM app, I get a blank screen and can't access my messages UNLESS I close out the app and clear the cache as well. Then it's fine. But when this issue occurs, any pics or attachments sent to me are no longer accessible. I tap on them, and it just tells me they're expired even though the person had just sent them like 10 minutes or so ago. The blank screen thing is bad enough, but this is def worse because then I have to ask the person to resend whatever they'd sent.
Does anyone here have ANY clue why this is happening? It's really annoying. I've tried all sorts of things including clearing the data for GM, as well as for the SMS and MMS system apps, uninstalling and then reinstalling GM's updates (since you can't uninstall the app itself because it's a Google phone), etc. But honestly I can't seem to fix the issue.
If anyone here has a resolution for this issue, please reply to this post as I'm sure I'm not the only one dealing with this.
Thanks in advance!!!
RockStar2005 said:
I just got the Pixel 5 and absolutely love it!
However, I keep having this very odd and reoccurring issue where at least once or twice a day, when I tap on the GM app, I get a blank screen and can't access my messages UNLESS I close out the app and clear the cache as well. Then it's fine. But when this issue occurs, any pics or attachments sent to me are no longer accessible. I tap on them, and it just tells me they're expired even though the person had just sent them like 10 minutes or so ago. The blank screen thing is bad enough, but this is def worse because then I have to ask the person to resend whatever they'd sent.
Does anyone here have ANY clue why this is happening? It's really annoying. I've tried all sorts of things including clearing the data for GM, as well as for the SMS and MMS system apps, uninstalling and then reinstalling GM's updates (since you can't uninstall the app itself because it's a Google phone), etc. But honestly I can't seem to fix the issue.
If anyone here has a resolution for this issue, please reply to this post as I'm sure I'm not the only one dealing with this.
Thanks in advance!!!
Click to expand...
Click to collapse
I didn't have the same issue but did have Google messages issues where conversations would take a while to load up and messages would take minutes to send.
I went to the play store, turned off auto updates for Messages, then hit uninstall, which just uninstalls the updates and rolls back to an earlier version. Back to normal. Everything worked well.
I eventually did a factory reset and am now running on the latest messages fine.
pixelsquish said:
I didn't have the same issue but did have Google messages issues where conversations would take a while to load up and messages would take minutes to send.
I went to the play store, turned off auto updates for Messages, then hit uninstall, which just uninstalls the updates and rolls back to an earlier version. Back to normal. Everything worked well.
I eventually did a factory reset and am now running on the latest messages fine.
Click to expand...
Click to collapse
Yeah aside from the factory reset, I did all that. Didn't work for me either.
How do you turn off auto updates for Messages in the Play Store app though??
Thing is, if they put out a fix for this via an update, then turning off auto updates will only postpone resolving the issue too.
I've read that some people have done a factory reset and STILL had the issue though too, so I'm very hesitant to do all that.
Thanks though!
RockStar2005 said:
I just got the Pixel 5 and absolutely love it!
However, I keep having this very odd and reoccurring issue where at least once or twice a day, when I tap on the GM app, I get a blank screen and can't access my messages UNLESS I close out the app and clear the cache as well. Then it's fine. But when this issue occurs, any pics or attachments sent to me are no longer accessible. I tap on them, and it just tells me they're expired even though the person had just sent them like 10 minutes or so ago. The blank screen thing is bad enough, but this is def worse because then I have to ask the person to resend whatever they'd sent.
Does anyone here have ANY clue why this is happening? It's really annoying. I've tried all sorts of things including clearing the data for GM, as well as for the SMS and MMS system apps, uninstalling and then reinstalling GM's updates (since you can't uninstall the app itself because it's a Google phone), etc. But honestly I can't seem to fix the issue.
If anyone here has a resolution for this issue, please reply to this post as I'm sure I'm not the only one dealing with this.
Thanks in advance!!!
Click to expand...
Click to collapse
The GM app (I'm not sure what that is, GM Android Auto?) probably has a contact developer link in the G Play listing. Take a bug report/logcat and send them an email with the complaint and attach the log.
RockStar2005 said:
I just got the Pixel 5 and absolutely love it!
Thanks in advance!!!
Click to expand...
Click to collapse
Try joining the beta for messages? It's generally slightly newer and you can join, leave without anything being wiped, might help, might not. Outside that, I've got nothing to offer.
RockStar2005 said:
I just got the Pixel 5 and absolutely love it!
However, I keep having this very odd and reoccurring issue where at least once or twice a day, when I tap on the GM app, I get a blank screen and can't access my messages UNLESS I close out the app and clear the cache as well. Then it's fine. But when this issue occurs, any pics or attachments sent to me are no longer accessible. I tap on them, and it just tells me they're expired even though the person had just sent them like 10 minutes or so ago. The blank screen thing is bad enough, but this is def worse because then I have to ask the person to resend whatever they'd sent.
Does anyone here have ANY clue why this is happening? It's really annoying. I've tried all sorts of things including clearing the data for GM, as well as for the SMS and MMS system apps, uninstalling and then reinstalling GM's updates (since you can't uninstall the app itself because it's a Google phone), etc. But honestly I can't seem to fix the issue.
If anyone here has a resolution for this issue, please reply to this post as I'm sure I'm not the only one dealing with this.
Thanks in advance!!!
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Did you restore messages when setting up your phone?
xunholyx said:
The GM app (I'm not sure what that is, GM Android Auto?) probably has a contact developer link in the G Play listing. Take a bug report/logcat and send them an email with the complaint and attach the log.
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No. I was just abbreviating Google Messages. lol
Oh it DOES have that info unholy, but they apparently don't respond to messages it seems. I've sent feedback though to them about it, or well, a bug report with the log attached.
Ducter said:
Try joining the beta for messages? It's generally slightly newer and you can join, leave without anything being wiped, might help, might not. Outside that, I've got nothing to offer.
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Ducter. I've tried that before. I don't believe it makes ANY difference honestly. I prefer to be off Beta anyway. Just gimme the STABLE version of Messages, thank you! lol
sruel3216 said:
Did you restore messages when setting up your phone?
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What do you mean sruel?
If you mean restore a backup of text messages, then no. If not, please elaborate more.
RockStar2005 said:
What do you mean sruel?
If you mean restore a backup of text messages, then no. If not, please elaborate more.
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You have the option I believe to either restore all messages or not. But one easy thing you can try is to backup all your messages, they have a free 3rd party app, then delete all of them and try GM again to see if it fixes your issue. There might be one message improperly formatted or something that is hanging up your system. Then you can restore what you need and not everything. Worth a shot.
RockStar2005 said:
Yeah aside from the factory reset, I did all that. Didn't work for me either.
How do you turn off auto updates for Messages in the Play Store app though??
Thing is, if they put out a fix for this via an update, then turning off auto updates will only postpone resolving the issue too.
I've read that some people have done a factory reset and STILL had the issue though too, so I'm very hesitant to do all that.
Thanks though!
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Go to the app in the play store and on the very top right click on the three dots. You'll get a drop down box where you can toggle automatic updates.
Some of these issues are so finicky when factory resets won't help. Good luck
Hi,
Question about google message, have you RCS actived ? because for me the pixel 5 isn't ready for this function....
Jarrod666 said:
Hi,
Question about google message, have you RCS actived ? because for me the pixel 5 isn't ready for this function....
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What carrier are you on?
Just moved to pixel 5 and having the same issues. Not receiving some messages and not sending out as well

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