top left back/menu button not working sometimes - Galaxy Note5 Q&A, Help & Troubleshooting

i have issue with my note 5 - n920c - in some of apps top back button/menu button not working sometimes
i make full factory reset towice but still same, when restart my device the issue gone and back again.
i cant use select all in conntacts app and in photos app when i have this issue
check photos for exampels
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hi,
there is a similar thread or 2 about this issue "here somewhere"
(I have posted a reply in one thread)
I also have this issue now or again. (very seldom) mostly with Play store.. back button.
I suspect it could be some software " bug"
Reason ... .( I had this similar
issue with my Note 8.0... same time/peroid when it happens on my Note5.)
So my opinion is its either Play store.. /software.. Rom related.. ? and not hardware etc.
Good luck

willcor said:
hi,
there is a similar thread or 2 about this issue "here somewhere"
(I have posted a reply in one thread)
I also have this issue now or again. (very seldom) mostly with Play store.. back button.
I suspect it could be some software " bug"
Reason ... .( I had this similar
issue with my Note 8.0... same time/peroid when it happens on my Note5.)
So my opinion is its either Play store.. /software.. Rom related.. ? and not hardware etc.
Good luck
Click to expand...
Click to collapse
YES it is a software issue becouse i try touch test app and it is work well in this side of screen

I have the same problem in different apps like eBay, amazon, Facebook and play store, i use a Note 5 n920p.

ecko007 said:
I have the same problem in different apps like eBay, amazon, Facebook and play store, i use a Note 5 n920p.
Click to expand...
Click to collapse
i'm waiting samsung update or someone give us solution

Guys any news about this issue ???

Me too' I have the same issue with my n920c. It's random. Please someone tell us if they have a solution for this problem because it seems that there is no solution in samsung side for now.

I have the SM-N920V. I have noticed the same problem, but it only happens when I have rebooted within the previous 5 minutes. Therefore I feel as though it is a software issue because some sort of component had not yet finished loading from the boot. Is this the case you folks have found?

KruseLudsMobile said:
I have the SM-N920V. I have noticed the same problem, but it only happens when I have rebooted within the previous 5 minutes. Therefore I feel as though it is a software issue because some sort of component had not yet finished loading from the boot. Is this the case you folks have found?
Click to expand...
Click to collapse
no i have this issue randomly during the day not boot related

My wife has this issue on her LG V10. Turned out the Facebook messenger app was the cause. Not sure how or why, but since I have uninstalled it the issue has stopped. This has been the case for a few others in the V10. Thought I would share this as it may or may not work for you.

phillymade said:
My wife has this issue on her LG V10. Turned out the Facebook messenger app was the cause. Not sure how or why, but since I have uninstalled it the issue has stopped. This has been the case for a few others in the V10. Thought I would share this as it may or may not work for you.
Click to expand...
Click to collapse
Can you have her reinstall it to see if the problem comes back? That would prove the issue and help others...

phillymade said:
My wife has this issue on her LG V10. Turned out the Facebook messenger app was the cause. Not sure how or why, but since I have uninstalled it the issue has stopped. This has been the case for a few others in the V10. Thought I would share this as it may or may not work for you.
Click to expand...
Click to collapse
i disabled Facebook app and messenger app to see ... thanks so much

I read about this . The issue is from Facebook messenger
Disable Facebook messenger and everything works perfect

hanoun15599 said:
Disable Facebook messenger and everything works perfect
Click to expand...
Click to collapse
hi ,
i don't agree with your assumption .
,reason is i don't use Facebook at all .I haven't even got an Facebook app/messenger on my device at all .!!
And yet from time to time ( not a lot ) i have issues with Play back button .Its some "bug in either some stock Note5 Roms or Play app etc ,( as per my post above ?)
I have N920C ,not root stock rom ..
good luck

zoalla said:
i disabled Facebook app and messenger app to see ... thanks so much
Click to expand...
Click to collapse
willcor said:
hi ,
i don't agree with your assumption .
,reason is i don't use Facebook at all .I haven't even got an Facebook app/messenger on my device at all .!!
And yet from time to time ( not a lot ) i have issues with Play back button .Its some "bug in either some stock Note5 Roms or Play app etc ,( as per my post above ?)
I have N920C ,not root stock rom ..
good luck
Click to expand...
Click to collapse
I have reinstalled the messenger app and it returns. Please don't think this is the only fix. I do believe this is a software issue on multiple platforms, just think messenger apk does something to trigger this bug. Again, if it works for you I'm glad it helped, if it did not, I.m sorry and do hope there is a solution soon as this is an annoying problem.

phillymade said:
I have reinstalled the messenger app and it returns. Please don't think this is the only fix. I do believe this is a software issue on multiple platforms, just think messenger apk does something to trigger this bug. Again, if it works for you I'm glad it helped, if it did not, I.m sorry and do hope there is a solution soon as this is an annoying problem.
Click to expand...
Click to collapse
i disabled messenger app from morning till now, seems this is the perfect solution and no problems tell now i will feed you back again tomorrow, i will reset to factory and install all apps without messenger to be sure
thank you so much

guys my device working perfect till now >> disable messenger app and i will try enable it again when they release update for this app

Related

[APP] YouTube (by Lazyworm) -[R]- 8 NOV 2010 -[U]- 14 MAY 2011 -[V]- 2.3

Hey all,
v2.3 is now live on the marketplace.
Although this is a 'minor' release mainly to fix a few nasty bugs, we've added in a few new features that we hope you'll enjoy.
Check out the following video for further details.
http://www.youtube.com/watch?v=fwKqQHIPa5Y
New features
- Play videos under lock
- Play YouTube links/URL's (paste into search)
Improvements
- Twitter sharing fixed
- 3G HQ video streaming fix (for non-US users)
- New about page
- Remembers video position under lock
DOWNLOAD via Zune
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As always, would love to hear what you guys think.
lazywormapps.com
I haven't got any update notification so far, but I watched the 2.3 video. The URL feature is a great workaround until Mango allows LazyTube to be set as the default youtube video app. Running under lockscreen is nice as well, even though I'll hardly use it. But LazyTube remembering the actual position of a playing video when returning from standby is very nice.
Again, thanks for your hard work, guys. LazyTube is still the best YouTube app out there. By far.
dkp1977 said:
I haven't got any update notification so far, but I watched the 2.3 video. The URL feature is a great workaround until Mango allows LazyTube to be set as the default youtube video app. Running under lockscreen is nice as well, even though I'll hardly use it. But LazyTube remembering the actual position of a playing video when returning from standby is very nice.
Again, thanks for your hard work, guys. LazyTube is still the best YouTube app out there. By far.
Click to expand...
Click to collapse
Thanks !
Just to note, this update is currently only live for the free version.
LazyTube 2.3 will be out in a few days as it got help up in testing.
LazyWormApps said:
Thanks !
Just to note, this update is currently only live for the free version.
LazyTube 2.3 will be out in a few days as it got help up in testing.
Click to expand...
Click to collapse
Ah. So that's why I didn't get any notification. No problem at all. Concerning testing, my offer made on twitter still remains. If you need any help with beta testings or such, here I am *wave, jump*
Honestly, it's great to be in such close contact to developers of apps and see them improving their apps with features users wanted to have. And you guys are some of the few who do an outstanding job there.
dkp1977 said:
Ah. So that's why I didn't get any notification. No problem at all. Concerning testing, my offer made on twitter still remains. If you need any help with beta testings or such, here I am *wave, jump*
Honestly, it's great to be in such close contact to developers of apps and see them improving their apps with features users wanted to have. And you guys are some of the few who do an outstanding job there.
Click to expand...
Click to collapse
Flick me an email atta[AT]lazywormapps[DOT]com and we'll see if we can work something out with regards to testing
First I just want to say this is by far the best YouTube app.
you should do that if u look for a URL and there is only one result, it should just go stright to it, so there is one less press.
KingpinEX said:
First I just want to say this is by far the best YouTube app.
you should do that if u look for a URL and there is only one result, it should just go stright to it, so there is one less press.
Click to expand...
Click to collapse
Fantastic idea... I will!
5 stars
Best u tube app on wp7 will be going to paid app when I get a chance.
I love the play under lock screen, its what made me download ur app.
Only one request, could u put a repeat setting in. So I can put on a long song and leave it on repeat this would make it perfect
Also could u tell me what u get in ur paid app, or is it just for supporting ur development ether way I will get it
Thanks
Great app guys!!!
Could you please open the secret, how you paling the YouTube video on Windows Phone 7?
You are using MediaElement or WebBrowser control or something else?
gotemike said:
Best u tube app on wp7 will be going to paid app when I get a chance.
I love the play under lock screen, its what made me download ur app.
Only one request, could u put a repeat setting in. So I can put on a long song and leave it on repeat this would make it perfect
Also could u tell me what u get in ur paid app, or is it just for supporting ur development ether way I will get it
Thanks
Click to expand...
Click to collapse
All suggestions noted and taken into consideration !
DioNNiS said:
Great app guys!!!
Could you please open the secret, how you paling the YouTube video on Windows Phone 7?
You are using MediaElement or WebBrowser control or something else?
Click to expand...
Click to collapse
Will reply to your email in a minute!
Hey guys, LazyTube 2.3 is now live on the marketplace.
Very sorry for the delay, it failed submission testing so we had to fix the issue and re-submit it.
DOWNLOAD via Zune
KingpinEX said:
First I just want to say this is by far the best YouTube app.
you should do that if u look for a URL and there is only one result, it should just go stright to it, so there is one less press.
Click to expand...
Click to collapse
p.s. we've added in your suggestion KingpinEX
Sadly, this app has stopped working for me. I don't know what has changed, but within the past week or so, I can only run the app four or five times after a soft reboot. After that, it crashes as soon as the Lazyworm apps logo screen appears.
I've tried uninstalling/reinstalling, and also tried the trial version of LazyTube, but both do the same thing. If I reboot my phone, I can run the app a few times again, but eventually it starts crashing on startup.
I've also tried installing SuperTube and EasyTube, and they both work fine (though I don't like either as much as the Lazyworm versions).
RoboDad said:
Sadly, this app has stopped working for me. I don't know what has changed, but within the past week or so, I can only run the app four or five times after a soft reboot. After that, it crashes as soon as the Lazyworm apps logo screen appears.
I've tried uninstalling/reinstalling, and also tried the trial version of LazyTube, but both do the same thing. If I reboot my phone, I can run the app a few times again, but eventually it starts crashing on startup.
I've also tried installing SuperTube and EasyTube, and they both work fine (though I don't like either as much as the Lazyworm versions).
Click to expand...
Click to collapse
Try and contact them via Twitter @lazywormapps, Facebook or through the in app email support. They're really helpful and I'm convinced they'll get that sorted out for you.
Thanks, I'll give that a try. But I am concerned that they won't be able to do much, since it sounds like I'm the only person experiencing this problem. I wonder if I have a registry setting that is corrupted somehow, causing the crash.
The puzzling thing is that both of the other YouTube apps work perfectly.
RoboDad said:
Thanks, I'll give that a try. But I am concerned that they won't be able to do much, since it sounds like I'm the only person experiencing this problem. I wonder if I have a registry setting that is corrupted somehow, causing the crash.
The puzzling thing is that both of the other YouTube apps work perfectly.
Click to expand...
Click to collapse
That's indeed strange. But I'm sure they'll do the best they can to help you resolve this issue.
Sent from my HD7 T9292 using XDA Windows Phone 7 App

[Q] Back button not working when Ram is low (on stock ROM)

Hey i m kinda new here. I searched as much as i could for my issue but didnt find a proper thread about it so please bear with me ^_^'
I have this really annoying issue with my Xperia SP (C5302) where my back button (next to the home button) doesnt respond at all at times especially when i m gaming or when ram is low and i m using apps such as Opera or FB. Using android 4.3 Updated to 12.1.a.1.201. I bought the phone recently it already had an older version of the 4.3 jellybean. This really feels like a ram management issue. The thing is when i press it there is animation and vibration but it doesnt do the work(which is going back). The home button works fine though.. Really weird dont know what to do.... Any help is appreciated
tomxii said:
Hey i m kinda new here. I searched as much as i could for my issue but didnt find a proper thread about it so please bear with me ^_^'
I have this really annoying issue with my Xperia SP (C5302) where my back button (next to the home button) doesnt respond at all at times especially when i m gaming or when ram is low and i m using apps such as Opera or FB. Using android 4.3 Updated to 12.1.a.1.201. I bought the phone recently it already had an older version of the 4.3 jellybean. This really feels like a ram management issue. The thing is when i press it there is animation and vibration but it doesnt do the work(which is going back). The home button works fine though.. Really weird dont know what to do.... Any help is appreciated
Click to expand...
Click to collapse
Are you rooted ?Did you remove some bloatwares ?Or try to stop some unused apps in settings->apps->runnig
kassiss-x said:
Are you rooted ?Did you remove some bloatwares ?Or try to stop some unused apps in settings->apps->runnig
Click to expand...
Click to collapse
No not rooted everything at stock but yes i did disable some bloatware heres the list.. not sure if thats the reason..
Account Manager
Black Hole
Bubbles
Car mode
Chrome
Downloads
ebook town
email
Enhanced forest
Face Unlock
Facebook
Gmail
Google Play Games
Google Play Magazine
Google+
Magic Smoke Wallpaper
Maps
Market Feedback Agent
Movie Studio
News & Weather
Omusic149
Phase Beam
Sony Select
Talkback
Wikipedia extension
Xperia AppShare
Xperia Calender Sync
Xperia Friend's Music
Xperia Music Likes
Xperia Social Engine Photos
Xperia Social Engine Sharing
Xperia with facebook
Xperia with Twitter
Youtube Extension
Youtube Karaoke extension
Some other chinese apps since its imported from china -__-
tomxii said:
No not rooted everything at stock but yes i did disable some bloatware heres the list.. not sure if thats the reason..
Account Manager
Black Hole
Bubbles
Car mode
Chrome
Downloads
ebook town
email
Enhanced forest
Face Unlock
Facebook
Gmail
Google Play Games
Google Play Magazine
Google+
Magic Smoke Wallpaper
Maps
Market Feedback Agent
Movie Studio
News & Weather
Omusic149
Phase Beam
Sony Select
Talkback
Wikipedia extension
Xperia AppShare
Xperia Calender Sync
Xperia Friend's Music
Xperia Music Likes
Xperia Social Engine Photos
Xperia Social Engine Sharing
Xperia with facebook
Xperia with Twitter
Youtube Extension
Youtube Karaoke extension
Some other chinese apps since its imported from china -__-
Click to expand...
Click to collapse
Did you try to clear data of systemui in settings ?
kassiss-x said:
Did you try to clear data of systemui in settings ?
Click to expand...
Click to collapse
No I didnt touch the System UI.
tomxii said:
No I didnt touch the System UI.
Click to expand...
Click to collapse
try
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This is a weird case. I have never encounterd a non working back button due to low ram. Sometimes it gets "stuck" but that fixes by itself pretty quick.. Happens with facebook most of the time tho..
mrjraider said:
This is a weird case. I have never encounterd a non working back button due to low ram. Sometimes it gets "stuck" but that fixes by itself pretty quick.. Happens with facebook most of the time tho..
Click to expand...
Click to collapse
I m not the only one... it is happening to other people but it is very rare. There are posts about it on Xperia care (talk.sonymobile.com) I cant post the links cause um a newbie here -_-
In any case should i do a factory reset? or is there any repairing options that i could try out? i really need this fixed.
Yes, it happened to me when free ram goes very low e.g. Asphalt8; you can't exit with back button, had to press home.
Could be related to poor ram management (in our stock ROMs). Maybe some "service" is shutting down which is related to back button function.. idk. If you're getting this with Opera/FB means, quite poor ram management I think.. Maybe lot of bloatware is being run in the background eating ram?
Suggest:
*Just monitor the amount of free ram with CoolTool app (at Google play), to see whether it goes very low when it happens. Cooltool itself may shutdown due to low ram..
*Try Greenify app to hibernate apps, free more ram.
*See whether anything could be done to keep more free ram, from this thread: http://forum.xda-developers.com/showthread.php?t=2751559
Edit: saw your app list. I would ditch half of the list if rooted . Chrome and FB are the first to go
mrjraider said:
This is a weird case. I have never encounterd a non working back button due to low ram. Sometimes it gets "stuck" but that fixes by itself pretty quick.. Happens with facebook most of the time tho..
Click to expand...
Click to collapse
Having another issue. This happened first today. I downloaded the game vector. The graphics were set to high on default and I played the game for 10 or so minutes. It worked fine. But when I exited my phone froze up. A black screen and than phone Rebooted. Man this is crazy! I'm worried if my phones damaged or not. Please can you say the reason for devices rebooting? The game didn't crash to home screen my device Rebooted while exiting. Is it a ram issue? Is it becuz it's set to the highest setting?
tomxii said:
I m not the only one... it is happening to other people but it is very rare. There are posts about it on Xperia care (talk.sonymobile.com) I cant post the links cause um a newbie here -_-
In any case should i do a factory reset? or is there any repairing options that i could try out? i really need this fixed.
Click to expand...
Click to collapse
yaa...me to experienced sometime in stock ROM.
I'm having a similar problem like op, but in my case after some time, my phone automatically closes the apps and the back button stops working aaannndd it gets really slow, like when I press home button, it goes to home but it gets like 2~3s to show the apps on the screen and stuff like that.Then I havet to reboot my phone to work normally again.It seems to me that is a problem with the latest update and root, because I've already unninstalled everything, did factory reset and still would get this problem.

Marshmallow Gmail Notifications

I thought i had fixed this problem after setting Gmail as my default email but alas no.
The only way to recieve emails is when i pick the phone up and unlock the screen.
When the phones screen is off no emails are recieved.Whatapp and Text work ok.
Gmail is set to sync its the default in advanced settings.Its not even listed in protected apps so i cant turn that on.Im not sure if its the phone or marshmallow just wondered if anyone else was experiencing this.
silverblack said:
I thought i had fixed this problem after setting Gmail as my default email but alas no.
The only way to recieve emails is when i pick the phone up and unlock the screen.
When the phones screen is off no emails are recieved.Whatapp and Text work ok.
Gmail is set to sync its the default in advanced settings.Its not even listed in protected apps so i cant turn that on.Im not sure if its the phone or marshmallow just wondered if anyone else was experiencing this.
Click to expand...
Click to collapse
it was duscussed before, its marshmallow bug, i believe that huawei will release one more update for marshmallow in Q1, because this is unacceptable for people that are using emails every day, and its one of the most important features that needs to be fixed
I just updated gmail and it seems to work again but not sure for how long.
silverblack said:
I just updated gmail and it seems to work again but not sure for how long.
Click to expand...
Click to collapse
gmail with notifications is working fine, stock email app is closing in sleep mode
00471 said:
gmail with notifications is working fine, stock email app is closing in sleep mode
Click to expand...
Click to collapse
Not on mine it isnt.
I got 1 email after updating the gmail app but its back to before no email when screen is off.
Same here.It's quite irritating.
Gmail also doesnt appear under protected apps whats that about !
Does anyone have any idea of when this will be fixed?
I have the latest B317 firmware via OTA but its still not working. I've tried Bluemail, Aquamail and still nothing.
silverblack said:
Gmail also doesnt appear under protected apps whats that about !
Click to expand...
Click to collapse
In answer to my own question its a System App so already protected.
Blackwidow2016 said:
Does anyone have any idea of when this will be fixed?
I have the latest B317 firmware via OTA but its still not working. I've tried Bluemail, Aquamail and still nothing.
Click to expand...
Click to collapse
Ive tried many fixes none work.You might try something and think it works but after x amount of time you stop getting notifications again.
Have a look here different phone but same problem and try some of the fixes,one may work for you.
http://forum.xda-developers.com/mate-7/help/push-notification-data-screen-off-t2985489
Personally i dont trust the phone anymore to deliver messages so im looking to a Xiaomi Mi5.
Ive downloaded the Inbox app that has restored notifications.... or i thought it did FFS.
Apparently the Nexus 6P suffers this bug too.
https://play.google.com/store/apps/details?id=com.google.android.apps.inbox&hl=en_GB
I tried the inbox app but that didn;t work, I have tried some of the most popular email apps too and nothing, regardless of what I've tried.
If I restore my phone back to Lollipop will notifications return again?
Blackwidow2016 said:
I tried the inbox app but that didn;t work, I have tried some of the most popular email apps too and nothing, regardless of what I've tried.
If I restore my phone back to Lollipop will notifications return again?
Click to expand...
Click to collapse
Dont know mate i cant remember if i had the problem with lollipop.
To be honest the only difference i see in Marshmallow is this bug.
well I better get my phone fully charged for the restore to lollipop, lol
I'll post back if it works as if its a Marshmellow issue only I'll upgrade when they fix it
Blackwidow2016 said:
well I better get my phone fully charged for the restore to lollipop, lol
I'll post back if it works as if its a Marshmellow issue only I'll upgrade when they fix it
Click to expand...
Click to collapse
Is there a guide to go back to lollipop mate ?
Rolled back to Lollipop, notifications are back.For anyone else that want to do the same follow this guide.
http://www.huawei-info.de/p8-mm-rollback
With the 2nd update back to B200 i couldnt get the 3 button method to work so used the
Tap in dialer:
*#*#2846579#*#*
That worked and im back on B200 Lollpop 5.01
cool, thank you for that as I was still looking for a way back to lollipop
Interesting if Nexus 6p has it as that huawei built, assume they doing something off with standby app handling in kernel & it should of been resolved many devices ago.
Unsolved ssues like this is killing huawei's sales & brand image.
If devices had been more popular in rom development all these flaws would of been fixed by the unofficial rom & kernel masters lol
So did you install this:
Download GRA_L09_Europe_GRA-L09_C432B200 Full Version
how did you install it as I don't read german, lol
Blackwidow2016 said:
So did you install this:
Download GRA_L09_Europe_GRA-L09_C432B200 Full Version
how did you install it as I don't read german, lol
Click to expand...
Click to collapse
Yes mate thats the one ,google should have translated it for you lol
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"lightbox_download": "Download",
"lightbox_share": "Share",
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P10 plus middle east update

I have received new update B163 for my p10 plus ?
Change log: ?
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"lightbox_error": "The requested content cannot be loaded. Please try again later.",
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cool thanks for the info. If i am not wrong the update comes with July security patch ?
dampv said:
cool thanks for the info. If i am not wrong the update comes with July security patch ?
Click to expand...
Click to collapse
yes that's correct
Apps closing after upate
Hello
Please let me know if you have any similar issues like this case below:
After opening and playing a game for few minutes, the game close. This happened with many games. It only occurred after installing that latest update and this was the only problem I have not only with games but all apps in general
OneSaudi said:
Hello
Please let me know if you have any similar issues like this case below:
After opening and playing a game for few minutes, the game close. This happened with many games. It only occurred after installing that latest update and this was the only problem I have not only with games but all apps in general
Click to expand...
Click to collapse
Hi
I have same isuue. Also sometimes I can't downloa apps from the store
OneSaudi said:
Hello
Please let me know if you have any similar issues like this case below:
After opening and playing a game for few minutes, the game close. This happened with many games. It only occurred after installing that latest update and this was the only problem I have not only with games but all apps in general
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Click to collapse
Someone with similar issue told me he fixed it by applying factory rest. I haven't tried it becasue i need to backup my device first and I dont have time for that
aisais said:
Someone with similar issue told me he fixed it by applying factory rest. I haven't tried it becasue i need to backup my device first and I dont have time for that
Click to expand...
Click to collapse
hmm, I am a fan of MobileLegends MOBA. Play everyday and I dont encounter such issue after the update B162. The only issue is GPU tends to underclock so much that game frame rates during battle are quite unbearably slow.
Maybe try to wipe cache and see first.
dampv said:
cool thanks for the info. If i am not wrong the update comes with July security patch ?
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Click to collapse
Yes, you are correct ?
Sent from my D5803 using XDA-Developers Legacy app
OneSaudi said:
Hello
Please let me know if you have any similar issues like this case below:
After opening and playing a game for few minutes, the game close. This happened with many games. It only occurred after installing that latest update and this was the only problem I have not only with games but all apps in general
Click to expand...
Click to collapse
Battery life is amazing after this update
Sent from my D5803 using XDA-Developers Legacy app
dampv said:
hmm, I am a fan of MobileLegends MOBA. Play everyday and I dont encounter such issue after the update B162. The only issue is GPU tends to underclock so much that game frame rates during battle are quite unbearably slow.
Maybe try to wipe cache and see first.
Click to expand...
Click to collapse
I will give this a shot
However, until now and even though I have this exact update B163, I am still having the force close problem
I have the same issue, can't download anything from the app store, there's often a couple of hours of delay. I would click the download button and it would show downloading, but nothing would happen. I'll leave the phone over night, and when I wake up it would have installed the app.
This also happens with imgur. I try to download an image, but nothing happens, then afer a few hours I would get a notification that the image is downloaded.
It seems they are aggressively closing background task responsible for downloading, to increase battery time.
But it's not working, I'm stills getting around 2-3 hours of screen on time
Cache was cleared more than 1 GB
OneSaudi said:
I will give this a shot
However, until now and even though I have this exact update B163, I am still having the force close problem
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Click to collapse
The problem is still there. I guess I need to wait for the new update to come. I hope it will not take long but for now I will contact Huawei support
Disable Chrome
Hi, the constant force close is caused by chrome update, roll it back to v56 or disable it and it all works fine. I did the reset but as soon as i updated chrome to v61 force closes started. My phone is good now. I actually bought this phone yesterday and updated as the notification came.

Camera crash (nightmode) after update EMUI 10.1(123)

Hi guys,
I am writing to understand if I am the only one experiencing the problem.
I updated this afternoon after receiving the OTA notification, checking the update's news, I notice with deep regret that the night mode of the camera no longer works.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
10.1.0.123 night mode working fine for me, and no crashing.
@Leoxur
clear Cache of camera app
starbase64 said:
@Leoxur
clear Cache of camera app
Click to expand...
Click to collapse
Clearing cache just work for one or two shoot, then crash again...
Ps.
Now I rebooted phone multiple time and seem everything is working, (no-sense)
i got the same problem with night mode on my P30pro
Same problem Night Mode Crashing
Nuttnuttion said:
i got the same problem with night mode on my P30pro
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Click to collapse
I'm having the same problem. Update was 10.1.0.126 - night mode keeps crashing. Any solutions? Or did you have to just restart multiple times before it came good again??
I have tried clearing camera cache, camera data, system cache and reset camera - all to no avail.
Suddenly 2 days now this problem appears to multiple devices in my region, (not the fresh 10.1 updated only). Common solution was just a restart.
Still no resolution for me. I have restarted multiple times and no help. Huawei support suggests I do a factory reset but this is always a hassle... If anyone has any further luck with solutions let me know...
I did manage to reboot into safe mode and it worked which means some third party app is causing the problem is that right?
I did factory reset after the update, but i have this night mode issue too. It works a couple of times after a restart but then again the same. 10.1 is worst than a beta.
papavales said:
I did factory reset after the update, but i have this night mode issue too. It works a couple of times after a restart but then again the same. 10.1 is worst than a beta.
Click to expand...
Click to collapse
So the factory reset didn't work for you?
At least that saves me from trying it. It's such a hassle to reinstate all the apps and data...
Yeah wish it hadn't updated to this version.
Ok, I tested NE and old p30 pro with 123 update, done several photos, all working fine, but I must say that I was waiting for official update, not force it, hope this helps little..
Can confirm night mode stopped working after 10.1.0.126 OTA update. Have cleared cache and deleted data, something is keeping it from working properly.
I have noticed if I switch off Auto in Night mode for ISO and S, it works fine. Once you switch it back to Auto, crash.
Was working fine before the update.
Solution. We'll sort off...
Go to apps and force stop Facebook and night mode will work again. Once you launch Facebook again it will stop. It's only a workaround for now until they fix the issue.
Hope this helps some of you...
Regards Chris
garfieldenator said:
Go to apps and force stop Facebook and night mode will work again. Once you launch Facebook again it will stop. It's only a workaround for now until they fix the issue.
Hope this helps some of you...
Regards Chris
Click to expand...
Click to collapse
Confirm Night mode works again with Auto mode for ISO and S with Facebook force closed.
I also had my first crash on nightmode running 10.1.0.123 however it's only happened the once. Been okay since.
It's Facebook that's the problem. Read my post above....
I've now installed the Facebook version on huawei app gallery(little older) and all works fine. Just don't update Facebook on playstore just yet until another update.
Thanks Chris.
garfieldenator said:
It's Facebook that's the problem. Read my post above....
I've now installed the Facebook version on huawei app gallery(little older) and all works fine. Just don't update Facebook on playstore just yet until another update.
Thanks Chris.
Click to expand...
Click to collapse
Yep, confirmed this works for me also. Installing the older 276 version of Facebook from Huawei App Gallery fixed this.
Thanks!
garfieldenator said:
Go to apps and force stop Facebook and night mode will work again. Once you launch Facebook again it will stop. It's only a workaround for now until they fix the issue.
Hope this helps some of you...
Regards Chris
Click to expand...
Click to collapse
Thanks so much Chris. Yes I also found out by deduction that it was facebook. I booted in safe mode and found the night mode was ok so it had to be a third party app that was causing the problem. Then I went back to my photos to see the last taken night mode shot which was a few days ago. Then went to the google play store to find out which apps had been updated in the last few days and Facebook was one of them. After deleted facebook night mode finally worked.
Thanks everyone for the confirmation. I now installed the facebook app from the Huawei App gallery as suggested above and all is working for now... Hope Huawei or Facebook fixes the problem eventually though.
Appreciate all the help here!
I have reached out to Huawei's central technical service center in China, they are quite responsive so far. Will be in touch with any updates.
Very weird bug! I'm in P40 Pro with the same problem. I just installed the older Facebook version of 25 June from apkpure and not from 3 July and everything works fine!

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