Kindle Fire HD 7 4th Gen - Can't access main screen or other profiles - 7" Kindle Fire HD Q&A, Help & Troubleshooting

My wife made the mistake of buying a Kindle Fire HD 7 4th Gen off of Ebay for my daughter for Xmas. I made the mistake of not checking it before Xmas was actually here. When I start up the Kindle, it comes on and immediately goes to the Settings page. There is no way to get to the home screen, download/install new apps, or change profiles. It appears someone tried to root this device and jacked it up. There is a notification for SuperSU Installer saying 'Tap to install SuperSU and root your device'. When I click it, it says 'SuperSU's su binary is not present, this is a fatal error'.
I dont need this device rooted, right now it is just a paper weight. Does anyone know how to completely wipe it back to factory? I tried the restore to factory settings, but that didn't do anything. I tried the First Aide utility, but the tablet didn't appear to recognize it.
Any help would be greatly appreciated.

Check for any updates to the device. If there are any, install them - this will hopefully reset /system, and then SuperSU shouldn't error out.

monster1612 said:
Check for any updates to the device. If there are any, install them - this will hopefully reset /system, and then SuperSU shouldn't error out.
Click to expand...
Click to collapse
Thanks for the reply. There is an update, but it won't let me run it, it immediately fails. Our local Radio Shack says they may be able to fix it, otherwise it may end up as parts haha.

THExCHOSINxONE said:
Thanks for the reply. There is an update, but it won't let me run it, it immediately fails. Our local Radio Shack says they may be able to fix it, otherwise it may end up as parts haha.
Click to expand...
Click to collapse
Are you able to plug the kindle into a PC and access its internal storage?

Related

[Q] kindle fire hd stuck in bootloop

my kindle fire hd is caught in a bootloop with the only options being to reboot it or reset it to factory defaults. neither fixes it.
please help, it'd be greatly appreciated!
neut401 said:
my kindle fire hd is caught in a bootloop with the only options being to reboot it or reset it to factory defaults. neither fixes it.
please help, it'd be greatly appreciated!
Click to expand...
Click to collapse
I'm not sure really how to help, but if you can describe the last thing you were doing prior that will help people diagnose it. Were you rooted? Or trying to root? Did you try to modify any system files?
I have the same problem. I was rooted. I was trying to copy the vendor apk into system/ app folder. I think I accidently made copy of app folder, it said app copy then froze. I clicked system restore. did nothing.
Are you able to reach the system with adb shell at all? or not? If not, I think you are stuck sending it back to Amazon for repair/replacement. If you can, you should be able to use the same method you used to root to get /system RW again, and try to fix it up.
I don't know how to use ADB. I used the one click root method. My computer isn't recognizing the device when plugged in. Is there a step by step guide on how to fix it or will it be possible in the future?
If its not recognized, then its unlikely that adb will work. If I had a bricked device though...I would start reading and trying to get that working. If you really don't feel confident in messing around and trying to fix it, call Amazon and ask them to send you a new one.
neut401 said:
my kindle fire hd is caught in a bootloop with the only options being to reboot it or reset it to factory defaults. neither fixes it.
please help, it'd be greatly appreciated!
Click to expand...
Click to collapse
what do you do so that KFTT state in bootloop?
can you take screenshot? or take a picture?
I am having the same problem.
any luck fixing it?
Hi, I am in the same situation. Here in Spain we have the KFHD since 4 days ago.
I rooted it correctly via ADB. I installed google play and installed several app's apparently without difficulties. The issue came after putting the Go luncher HD apk on system\app. After that I rebooted the device and appeared the two luncher options. So everything ok. I was moving around my new luncher and everything was ok, but suddenly the device rebooted and I had the same issue here explained. Bootloop and no factory default possible. Of course just rebooting didn't solve it. I have to say that the last thing I was doing before the sudden reboot was modifying permissions from SU. Maybe it's related, so don't touch anything from there. ADB was not working any more so very few things to try...
Amazon accepted a replacement (I just said what happened but not why) and now I'm waiting a new one.
Hope this can help.
Regards,
If you're willing to do a little work, you can try this recovery method: http://forum.xda-developers.com/showthread.php?t=1951254. Personally, I would just send in the device to be replaced, and not tell them the exact circumstances of how the problem happened. Amazon's generally pretty good about returns and replacements while you're still within warranty.
I shouldn't have restored factory defaults
I am in the same issue
The main mistake I made was selecting "Reset to Factory Defaults"
This automatically turns off the debug mode and with it stopped any communication between my PC and the Kindle Fire HD 7". Even the Factory cable I bought for £3.19 didn't help. The driver shows like it is installed correctly and my Kindle shows Fastboot on the screen when connected, but there is no communication.
I only got it for Christmas and I've goosed it. I am now hoping Amazon will be sympathetic and believe that it just started looping itself without me modding it.
When you reach the fastboot screen unplug factory cable and insert the usb that came with it. Then check your drivers to make sure they are Installed properly. Then use system Img restore tool to restore, follow directions exactly
Sent from my KFTT using XDA Premium HD app
Hello All! I was messing around with App Quarantine and ended up bricking my KFHD (not sure what I did because I was still messing around with it.) My KFHD is rooted but I didn't install TWRP or any type of recovery program. Is there any way for me to unbrick this or am I stuck with a fancy paper weight?
Ichigo said:
You guys should check the 1st gen. Kindle Fire Forums for similar problems and solutions.
Android>iOS... Android FTW!
Click to expand...
Click to collapse
Lord NO! Any Kindle with the letters HD after Fire have nothing in common. Anything run to access the system or modify it will guarantee a permanent brick with NO WAY OUT.
[email protected]@dog said:
Lord NO! Any Kindle with the letters HD after Fire have nothing in common. Anything run to access the system or modify it will guarantee a permanent brick with NO WAY OUT.
Click to expand...
Click to collapse
Technically, the factory cable will still work, even if there are ways to know that you shouldn't do some things (like number 4 in the thread in my signature).
Ichigo said:
Way to bump an old thread.
Click to expand...
Click to collapse
It was sort of a failed attempt, so what the heck.

[Q] Recover data. Red Triangle

So I got the Red Triangle, and I can choose reboot your kindle (which doesn't solve any problem) and Reset to Factory Defaults. Is there any way I can access my kindle folders from the computer. I have some important documents which I don't want to loose
Nope, but that won't matter, because you probably just need to reflash the system partition to fix whatever you did. What exactly did you do before this happened?
Sent from my Amazon Kindle Fire HD running CM10.1 Tablet UI using xda-developers app
Actually I did nothing. The only thing I noticed is that it was low in space for some while. Out of sudden it froze, I closed the tablet and then that message showed. So what do you recommend? Do you have a link with the recommended step. You say I might be able to save my personal data?
I tried one time to root... half year ago. But I gave up, I had a bad tutorial... I don't think I made changes to the system.
rajavan said:
Actually I did nothing. The only thing I noticed is that it was low in space for some while. Out of sudden it froze, I closed the tablet and then that message showed. So what do you recommend? Do you have a link with the recommended step. You say I might be able to save my personal data?
I tried one time to root... half year ago. But I gave up, I had a bad tutorial... I don't think I made changes to the system.
Click to expand...
Click to collapse
A red triangle is just a soft brick. This should be a simple enough fix in regards to what can happen. A red triangle means that the Kindle is, for one reason or another, not booting into the software.
You will need to make or buy a factory fastboot cable so you can access the bootloader. This is the only thing you can do at this point. When you get that cable follow these instructions/tutorials
First you need to restore using KFHD System.img Restore Tool located http://forum.xda-developers.com/showthread.php?t=1951254 This will have you restored with root access.
That root will break when Amazon does an OTA update unless you use Kindle Fire FirstAid to "remove OTA updates." You can go ahead and use it to install Goggle Apps/ Play Store as well. Find that here http://forum.xda-developers.com/showthread.php?t=2096888
Then you can install a 2nd bootloader and TWRP if you want. http://forum.xda-developers.com/showthread.php?t=2271909 and http://forum.xda-developers.com/showthread.php?t=2128848 are both a way. One flashes and one uses ADB commands to pus/pull.
Then slap a ROM on that bad boy. Most of them are found after one of the tutorials listed. About 2/3rds down through the tutorial. http://forum.xda-developers.com/showthread.php?t=2271909
If you get stuck in TWRP without a ROM or a bootloop then use Stunts fix to get a ROM pushed onto TWRP http://forum.xda-developers.com/showthread.php?t=2459498
Here is a great help thread where the 2nd bootloader and TWRP write ups are simplified a bit. I recommend a read of that too http://forum.xda-developers.com/showthread.php?t=2347170

[Q] Kindle Fire HD 2013 Version Bricked - Need Help

Hey, I recently rooted my Kindle Fire HD and everything was working great, until I installed an Xposed tweak that caused my Kindle to start boot looping and then thereafter I went ahead and screwed it up even worse - by messing with various fastboot methods to get it working again. Yeah... I should have just left it as it was, I know...
I've read about how there are signature checks whenever the Kindle boots up which I'm assuming I don't have anymore. So, I'm curious if there is anyway to come back from this? From what I've read, if I had backed up the partitions, technically I should have been able to restore them - but unfortunately here we are.
I've also downloaded the latest update from Amazon 'update-kindle-11.3.1.0_user_310084920' and after converting it to a zip file, there is a 'boot.img' and a 'recovery.img' which I would assume would have the signatures already within them, but no system.img. Is there anyway for someone to create an exact backup of that file, or is that not possible right now without a second bootloader?
I'm honestly really unsure of what to do here, I've tried a myriad of different approaches and still it looks like this is a bad brick... However I do hope someone out there has a solution, I'd love to get this device working again.
Oh and what happens whenever I start it up, is that I just get the Amazon Kindle Fire Logo (Pure White), without any changes. It doesn't turn gold with the animation or anything.
Hyperiunn said:
Hey, I recently rooted my Kindle Fire HD and everything was working great, until I installed an Xposed tweak that caused my Kindle to start boot looping and then thereafter I went ahead and screwed it up even worse - by messing with various fastboot methods to get it working again. Yeah... I should have just left it as it was, I know...
I've read about how there are signature checks whenever the Kindle boots up which I'm assuming I don't have anymore. So, I'm curious if there is anyway to come back from this? From what I've read, if I had backed up the partitions, technically I should have been able to restore them - but unfortunately here we are.
I've also downloaded the latest update from Amazon 'update-kindle-11.3.1.0_user_310084920' and after converting it to a zip file, there is a 'boot.img' and a 'recovery.img' which I would assume would have the signatures already within them, but no system.img. Is there anyway for someone to create an exact backup of that file, or is that not possible right now without a second bootloader?
I'm honestly really unsure of what to do here, I've tried a myriad of different approaches and still it looks like this is a bad brick... However I do hope someone out there has a solution, I'd love to get this device working again.
Oh and what happens whenever I start it up, is that I just get the Amazon Kindle Fire Logo (Pure White), without any changes. It doesn't turn gold with the animation or anything.
Click to expand...
Click to collapse
The 2013 Kindle Fire HD is not setup for Xposed yet. There is no bootloader access yet therefore there is no way to recover yet. You have two options at this point. Wait until there is a bootloader exploit or contact Amazon for an exchange.
The only things available are root, remove OTA updates and remove lock screen ads. Even Google Play is only for window shopping at the moment.
Sent from my Nexus 7 Flo running Odex SinLess ROM 4.4.2 with ElementalX kernel using XDA Premium 4 mobile app
LinearEquation said:
The 2013 Kindle Fire HD is not setup for Xposed yet. There is no bootloader access yet therefore there is no way to recover yet. You have two options at this point. Wait until there is a bootloader exploit or contact Amazon for an exchange.
The only things available are root, remove OTA updates and remove lock screen ads. Even Google Play is only for window shopping at the moment.
Sent from my Nexus 7 Flo running Odex SinLess ROM 4.4.2 with ElementalX kernel using XDA Premium 4 mobile app
Click to expand...
Click to collapse
For anyone wondering, xposed actually works perfectly with a good number of modules, but don't install Xthemeengine, that'll cause the bootloop.
Fastboot
As long as you can boot into fastboot-mode nothing is lost. (if you can't -> buy a fastboot-cable. it is much cheaper than a new Kindle. They cost about 15$).
I used this useful tool. It just flashes the old system, boot and recovery on your Kindle. (all files are included in the downloadable zip file).
This tool was very useful for me and saved my Kindle very often (I am a real flashoholic...). Maybe there is something like this for the new 2013 KFHD too?
Gamingmayr said:
As long as you can boot into fastboot-mode nothing is lost. (if you can't -> buy a fastboot-cable. it is much cheaper than a new Kindle. They cost about 15$).
I used this useful tool. It just flashes the old system, boot and recovery on your Kindle. (all files are included in the downloadable zip file).
This tool was very useful for me and saved my Kindle very often (I am a real flashoholic...). Maybe there is something like this for the new 2013 KFHD too?
Click to expand...
Click to collapse
Nah nothing so far for the 2013 unfortunately. I don't think there's been much interest in this model as of yet.
Hyperiunn said:
Nah nothing so far for the 2013 unfortunately. I don't think there's been much interest in this model as of yet.
Click to expand...
Click to collapse
I've been interested. Unfortunately, my mother won't let me touch her new 2013 Fire HD. Still, if you can find someone who's rooted and not bricked, maybe they could backup their boot, system, and recovery .imgs for you and post them for you. And since they're already rooted, you would be too (someone correct me if I'm wrong). If I could get a temporary root or find a way to remove root later I would back them up for you.
The system restore tool for the 2012 Fire HD flashes the boot, recovery, and system partitions. Theoretically, the same tool would work, but only if you replaced the .img files with the ones for the 2013 Fire HD.
Gamingmayr said:
As long as you can boot into fastboot-mode nothing is lost. (if you can't -> buy a fastboot-cable. it is much cheaper than a new Kindle. They cost about 15$).
I used this useful tool. It just flashes the old system, boot and recovery on your Kindle. (all files are included in the downloadable zip file).
This tool was very useful for me and saved my Kindle very often (I am a real flashoholic...). Maybe there is something like this for the new 2013 KFHD too?
Click to expand...
Click to collapse
There is no confirmation that a fastboot cord even works with the 2013 model nor are the stock images available yet. The 2012 KFHD and the 2013 KFHD do not use the same images.
---------- Post added at 11:28 PM ---------- Previous post was at 11:26 PM ----------
Hyperiunn said:
For anyone wondering, xposed actually works perfectly with a good number of modules, but don't install Xthemeengine, that'll cause the bootloop.
Click to expand...
Click to collapse
It won't work on the 2013 Kindle fire HD yet though. Since that is the topic here I guess that narrows it down to this tablet not all the others don't it.
Fastboot cable works just fine with the one I have.

{Q] & [A] Possibly.

Good day to all and I do apologize if this post is not in the proper forum but I am limited to where I may post.
I have what I believe is a Kindle Fire HD 2 ? I do own and have rooted and cyanogenMODed my kindle fire 1st
gen, 2nd gen and my kindle fire HD, this one I believe is the HD 2 running version 11.3.2.3.2_user_323001620.
I have been a member here for sometime and have learned a lot and I very well may have stumbled across
something a few minutes ago. From what I gather this version kindle has not yet been rooted or at least that I can
find any proof of ( my apologies if I am wrong ). I was just tinkering with it and downloaded a root app from here
named Root_with_Restore_by_Bin4ry_v35 I also downloaded and installed the Kindle Fire HD 8.9 ADB
drivers from here also and downloaded a file called pwn.zip too.... Anyway....
Under Windows 7 these are my procedures....
1. Extracted pwn.zip to the z2root folder
2. Right clicked RunMe.bat and chose run as administrator
3. Chose option 0
4. Then chose option 0 again.
5. Then connected the kindle to the USB cord
6. Hit Enter and allowed Root_with_Restore_by_Bin4ry_v35 run it's course following the onscreen instructions
and it seems as tho I am rooted.
Again, I apologize if I am posting to the wrong forum and I am also sorry I do not have all the steps for instructions...
to be honest...Im about to piss myself ... Sorry
Can anyone else try this and confirm it please?
Take~Care!!!
screenshots
Sorry they are not the best pics.
hey there, can you please provide a link to the files you used to execute this root method??
i would love to try this on mine, as i'm running the same version.
however, there is an update pending, which i haven't gotten.. (user_324002520)
doe deer said:
hey there, can you please provide a link to the files you used to execute this root method??
i would love to try this on mine, as i'm running the same version.
however, there is an update pending, which i haven't gotten.. (user_324002520)
Click to expand...
Click to collapse
All Files Needed - MediaFire 40.65 mb
http://www.mediafire.com/download/4ir8e0assy831ci/all_files_needed.zip
PS!:.. I am still having a lot of issues getting twrp recovery etc...
I need to invest in a fastboot cable, I find no way to get this KF HD to boot into FB =(
I have rooted the KF 1st gen, 2nd gen and the hd1.. this one is only giving me fits trying to get to FB and a recovery.
As soon as I get a recovery on this beast I will be playing with some CyanogenMod or Hellfire Roms.... Im sure they can be used as is.
Please Kepp me informed... Tkank You & Take~Care! Tony.
thanks alot for your reply and upload, it is very appreciated
unfortunately, i'm not having any luck with this .bat...
when i open the runme.bat as adminstrator, and run option 0... i get alot of "this path cannot be specified" msgs and nothing is applied / changed... my kindle never restarts
however, when i DON'T run option 0 as adminstrator, simply as user.... i get a little further along in the automated process, but again, nothing is effected / restarted.
i've also tried option 2 and 4, and they actually got so far as to restart the kindle, however root has not been granted.
any help is greatly appreciated!
it should be noted that i uninstalled / replaced my previous kindle drivers with the provided 8.9 drivers before any of these root trials were carried out.
doe deer said:
thanks alot for your reply and upload, it is very appreciated
unfortunately, i'm not having any luck with this .bat...
when i open the runme.bat as adminstrator, and run option 0... i get alot of "this path cannot be specified" msgs and nothing is applied / changed... my kindle never restarts
however, when i DON'T run option 0 as adminstrator, simply as user.... i get a little further along in the automated process, but again, nothing is effected / restarted.
i've also tried option 2 and 4, and they actually got so far as to restart the kindle, however root has not been granted.
any help is greatly appreciated!
it should be noted that i uninstalled / replaced my previous kindle drivers with the provided 8.9 drivers before any of these root trials were carried out.[/QUOT]
Try picking option 0 then option 1 and see what that does... none of the options have done anything other than those 2.
I just done a factory reset to try to retrace my steps and make it further..I am sure 4 eyes are better that 2,
please let's stick together =)
Click to expand...
Click to collapse
[/QUOT]
Try picking option 0 then option 1 and see what that does... none of the options have done anything other than those 2.
/QUOTE]
hey there, glad to report that appears to have done the trick, however, i don't believe i ran the .bat as administrator as option 0 then 1 also give me "this path cannot be specified" etc etc errors...
anyhow, i opened the .bat once more as user, hit option 0, then 1... plugged in my kindle.... and i made it to a point in the process where i stalled / hung there for a bit, until i went into my kindle options, disabled, then re-enabled ADB interfacing.....at which point, the .bat script continued, and i rebooted.... happily, with root access / capabilities.
congrats to you for finding this man, and certainly my gratitude / thanks to you, i can now use my ps3 controller wirelessly through bluetooth.....
a question. how can i now disable auto kindle firmware updates so as to retain my root access?
oh no, while charging my kindle i seem to have updated to the latest firmware automatically, thus i no longer have access to root functions!!
currently on 11.3.2.4 user 324002520 as of now..
i've tried to root once more with the provided files but so far no luck, having tried options 0>0 and 0>1, both as administrator and user.
doe deer said:
oh no, while charging my kindle i seem to have updated to the latest firmware automatically, thus i no longer have access to root functions!!
currently on 11.3.2.4 user 324002520 as of now..
i've tried to root once more with the provided files but so far no luck, having tried options 0>0 and 0>1, both as administrator and user.
Click to expand...
Click to collapse
I for some reason am not having this update issue... Have you tried option 14 in the KindleFire First Aid program ?
http://forum.xda-developers.com/showpost.php?p=38435305&postcount=1072
rb2tfm said:
I for some reason am not having this update issue... Have you tried option 14 in the KindleFire First Aid program ?
http://forum.xda-developers.com/showpost.php?p=38435305&postcount=1072
Click to expand...
Click to collapse
They have a KFHD Soho 2013 not Tate. KFFA is not for the Soho. The link in my signature can help with this. Get ahold of the dev and ask for an updated firerooter.
Sent from my Nexus 7 Flo running Paranoid Android 4.4.4 using XDA premium 4 mobile app

Help unrooting kindle fire

I have a kindle fire that used to belong to my brother and he had it rooted. I did a factory reset and upon registering the kindle it throws me into a language selection loop. I can still manage to get into apps, settings, etc.. if I click fast enough before the language selection pops up again. I'm assuming this is happening because it is rooted and I deleted files that were needed with the factory reset. I believe it's a 3rd gen kindle but I don't know how to be sure. Current version is 13.3.2.3.2_user_323001720 Build date Sunday, June 1, 2014. I prefer it to be unrooted for a fresh start but if it's easier to get past that error loop I'll take it. Can anyone help me with this please?
prisonmike1021 said:
I have a kindle fire that used to belong to my brother and he had it rooted. I did a factory reset and upon registering the kindle it throws me into a language selection loop. I can still manage to get into apps, settings, etc.. if I click fast enough before the language selection pops up again. I'm assuming this is happening because it is rooted and I deleted files that were needed with the factory reset. I believe it's a 3rd gen kindle but I don't know how to be sure. Current version is 13.3.2.3.2_user_323001720 Build date Sunday, June 1, 2014. I prefer it to be unrooted for a fresh start but if it's easier to get past that error loop I'll take it. Can anyone help me with this please?
Click to expand...
Click to collapse
Sounds like you may have a 3rd gen HDX. You'll need to identify the exact model as recovery procedures differ among the various fire devices.
Bumping this to see if I can get any help on it. I have decided to try again after finding my tablet. The tablet is a Kindle Fire HDX 7 3rd gen. After researching for a while I found out my brother rooted it using SuperSU as there's an su file under system/xbin (my brother doesn't remember anything) but no SuperSU app installed due to the factory reset. I was able to solve the language selection loop error but now I'm stuck on what to do next. Some apps work some don't. I just want to be able to use newer apps/games. Would you guys recommend trying to unroot or can I update current root to something not stuck in a 2014 update?
prisonmike1021 said:
Bumping this to see if I can get any help on it. I have decided to try again after finding my tablet. The tablet is a Kindle Fire HDX 7 3rd gen. After researching for a while I found out my brother rooted it using SuperSU as there's an su file under system/xbin (my brother doesn't remember anything) but no SuperSU app installed due to the factory reset. I was able to solve the language selection loop error but now I'm stuck on what to do next. Some apps work some don't. I just want to be able to use newer apps/games. Would you guys recommend trying to unroot or can I update current root to something not stuck in a 2014 update?
Click to expand...
Click to collapse
I would suggest go to amazon and download the full update. Also there is a hdx thread that might be more relevant. I do not have one of these devices and this thread is for the fire 7. See the next post...
Thanks @DB126
Here is a link to the amazon files
https://www.amazon.com/gp/help/customer/display.html?nodeId=G2JXLC4L34GX73TE
Here is a link the the HDX thread
https://forum.xda-developers.com/kindle-fire-hdx/orig-development
Michajin said:
I would suggest go to amazon and download the full update. Install the update. Also there is a hdx thread that might be more relevant. I do not have one of these devices and this thread is for the fire 7. ADB sideload should do the trick to get back to stock if you do not know what has been done to it.
Here is a link to the amazon files
https://www.amazon.com/gp/help/customer/display.html?nodeId=G2JXLC4L34GX73TE
Here is a link the the HDX thread
https://forum.xda-developers.com/kindle-fire-hdx/orig-development
Click to expand...
Click to collapse
Reloading FireOS (any build) is not an option on unrooted HDX device. Also rather dangerous without an understanding of compatible versions; a difficult to correct brick can easily result. Re-ask your question in the HDX help thread; someone (most likely me) will respond. You'll need to do a fair bit of work to restore that device including unlocking the bootloader and installing a custom ROM. Not for the faint of heart.
Thank you guys!

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