Database Develop

Any way to recover from boot loop?

Ok, first of all I know it's been said not to mess with Framework. I read that too late =/
I was trying to install a status bar replacement, which overrides framework-res.apk. It sent it into reboot loop. I can get to recovery screen, but factory reset doesn't do anything of course.
I also can get to bootloader. It gives me the following:
===
Bootloader
29.01
Battery OK
OK to program
Transfer mode:
USB
===
It's connected through USB and bootloader recognizes that. My question - is there a way to push original framework-res.apk back to the phone or is it completely bricked?
I posted in an existing thread about this already, but figured I might have more luck with a new thread.

If you
Code:
adb devices
does it show up? I'm unfamiliar with this type of situation. =p

Oh sorry, forgot to mention that. adb devices doesn't show anything in either recovery nor bootloader.
When connecting through USB and starting bootloader, I can hear the sound of device found on my PC, but it doesn't get found and is listed as "S Flash OMAP3630 MI" with a ? mark in device manager.

Yikes, can't help you with the obvious then (just pushing framework-res.apk again).

Yeah, I was really hoping to somehow get in there with adb

As suggested in another thread, I tried applying .604 update, but it aborts when verifying current system with CityID.apk as a reason. I removed it along with other bloat from the phone.
Also when trying to remove app files I don't have on the phone from update.zip, it fails when verifying the update file.

hey its me again, take a look at this!
http://www.droidxforums.com/forum/d...your-x-stuck-bootloop-you-want-look-here.html

Thanks for the link!
That guy got lucky cause it bricked after he put all the bloatware back on the phone lol. So he had all the default apps. Mine gets stuck when verifying my system and complains about CityID.apk missing. And as we figured out, your previous suggestion with removing files from the zip messes up its integrity.

So I went to a Verizon store and got a replacement ordered. I was afraid they'd start asking if I'd rooted it, but apparently the guy helping me didn't even know what that is He tried a factory reset and then just ordered a new phone.
Thanks for your suggestions, guys!

He may not of known that the x has been rooted yet lol. Or you can just find something small and miniscule to complain about on you phone to get a new one. When the dare first came out I had a new one at the end of every month just for the fun of it. And they where always replaced with a brand new phone. Did that for atleast 5 months before getting a cheap wm phone because they felt bad about all the hassles I had.
Sent from my DROIDX using XDA App

Did the same thing with mine, except my framework file is there, just renamed. I tried last night to figure out how to change the name back with adb but never could.

to the OP, how did you get to that Bootloader? The only thing I have been able to do is get into "Android System Recovery (2e)", which is done by holding Home while powering up the phone. If you hold Home, you'll get a screen with Android next to an exclamation point sign. At that screen you can press Search to open up the menu system, and then you have the ability to reboot, apply update.zip from microSD, wipe data/factory reset, and wipe cache partition.
I am trying to get into ADB so I can potentially work on this phone and fix it. At the moment I am boot looping like nobody's business
-EDIT-
Found the answer myself on this forum: "Hold down the power+vol down+camera button."
This works, but from what I can tell, it puts the phone into a basic USB flashing mode that is useful if you wanna reflash the ROM. At the moment there isn't anything available which could be flashed onto the phone (need to wait for an SFP file?), so I'm stuck waiting.
If/ when the 2.2 update leaks, I believe I can at least try to install that via MicroSD while in System Recovery Mode. I already unbricked my phone once by doing that, but then removed exactly the wrong APKs so now I cannot use that trick a second time

Yep, that was exactly my experience. If I didn't remove bloat apk's, I'd be able to apply .604 update, but...
And yeah, bootloader doesn't do much at this point since we have no way/no ROM's to load.
As far as I remember, Verizon have one month return policy, so I'd suggest just taking it to them. I had my replacement ordered with no questions asked. I just said I was installing an app and it rebooted and went into a loop.

[Q] At wits end!! Please Help.

OK folks, I know some of you are going to jump straight down my throat, but please, back off and stick to the friendly forums that this used to be where anyone would help anyone.
the story so far is that I once loved my Nexus One, I've had it since launch, I have ran Cynogen Mod 7 for a couple of years, I have had MUI roms running, I have played with various kernels, updated radio, upgraded hardware, all was going wonderfully.
the one thing I could never get was full SU!! Heck knows why!!
I then started getting random problems and downloaded the original google frf83 software and flashed the phone via update.zip using amon-ra recovery.
I thought all was well after this, as my phone received 3 OTA updates and now my phone is on...
Android 2.3.6
Baseband 32.41.00.32U_5.08.00.04
Kernel 2.6.35.7-59465-g42bad32 ([email protected] #1)
Build GRK394
I noticed that in the Status (settings) it was displaying my old sim card number, which is not the number for the sim in the phone now. his I thought was odd and that something had gone wrong.
So as most of us would do, I went to boot AmonRa recovery and it wasnt available, it had been overwritten with the default recovery; ok lets just ADB and reflash it, I hadnt used ADB for a couple of years because I did everything through AmonRa's awesome recovery!!
So off I go, install the SDK, all the appropriate packs including the USB driver, just like I did when I originally flashed the phone with the recovery image!
But an old problem came back that I hadnt even been bothered about because I always put stuff on SDcard via a card reader!!
I have had consistent problems with my nexus one for some time now in regards to the USB drivers, no matter what I do the phone will not install and I believe it could be some conflict in the device.
I am running Vista Ultimate (fully registered) and no matter what I do I cannot get the Nexus One to install. It will only display as unknown device, which is absolutely useless.
I have browsed every post and tried everything I have found, and yet nothing is working. I have used devmgmt, I have tried the roll backs, I have tried to install every driver available to get it working. I have uninstalled the device, updated drivers after fresh install attempts, I have even formatted my laptop thinking it may have had a corrupt OS and bought Vista Ultimate.
I am not a complete noob and I have been around these forums for some years, but I never thought I would have to cry out like a 4ucking Noob with such a seemingly simple problem, but it is not simple, I have done everything I can possibly find!!
I must get the USB working in order to get the recovery back, I can access my phones default recovery but it will not work when trying various roms as update.zip!!
I have tried the terminal commands on the phone to install the recovery.img but I do not have SU access and the phone point blank refuses.
I have attempted to change and remove the recovery files reffered that are causing the revert to default recovery, but shock.. I cannot delete because of insufficient permissions. I cannot ADB because the USB driver refuses to install.
So if I cannot change the files due to permissions, I cannot ADB because of USB, I cannot get to Ra's recovery because of bootfiles, I cannot use default recovery to update.zip... I am absolutely losing my mind and I'm going nuts browsing the forums for the second week running, yes I am now on day 12 of trying to fix this problem and at a complete loss...
Can someone please help??
I will even allow remote access to pc because I am that desperate to resurrect my beloved Nexus One.
I also have a Galaxy I9000 without 3 button download mode but that is an entirely different story!!
Please just someone, come to an oldskoolers rescue, and yes PAYMENT will be given to the knight in shiny armour!!

You could try on another computer which doesn't run Vista

tommert38 said:
You could try on another computer which doesn't run Vista
Click to expand...
Click to collapse
Or just use fastboot instead of adb...

His Nexus One isn't recognized by the computer, so that won't help unfortunately. Also, I've never heard of build GRK394..

tommert38 said:
His Nexus One isn't recognized by the computer, so that won't help unfortunately. Also, I've never heard of build GRK394..
Click to expand...
Click to collapse
Install the drivers for fastboot already Jeez and then read How to use android for dummies.

[Q] Did I brick my GT-N7000? Freezes after start-up.

Hello xda forum!
My Gt-N7000 became ever more slow and could no longer update the apps due to a full memory. Finally got around to rooting the phone with the PhilZ-cwm6-XXLT9-ORA-5.08.5-signed (.zip) file using Odin. The plan was to use Superuser and System Tuner to get rid of all the bloatware.
Well, I'm quite the noob and just followed some guide online. The phone rooted (confrimed with root checker) but now displays a yellow warning triangle on start-up and sometimes hanged for no apparent reason.
I then proceeded to try cleaning the bloatware. Using Lite-ROM Creator I imported a "fish-literom" something to System Tuner but it never loaded. I believe it was probably meant for an earlier version of android. I can no longer check what version I have but I would guess XXLT5 on 4.3 jelly bean, something like that. Wished I had found this place earlier and read the warnings: http://forum.xda-developers.com/showthread.php?t=1329360
But there I was, rooted and messed up, but with all the bloatware still around.
Three days ago I needed to switch the sim card after forgetting to pay my phone bill (again). With the new sim, the phone started up but froze a couple of seconds after presenting the desktop. I switched back to the old sim and it was the same story. I have now confirmed that the original sim is alive again, so it shouldn't block any widget loading data or similar upon starting. Still the same. The silly aquarium background loads and everything works for a couple of seconds, then it dies. To restart I need to remove the battery.
Reading on forums I understood one should to press volume down + power + main to enter some sort of Odin boot. It displays:
Product name: GT-N7000
Custom binary download: yes (1 counts)
Current binary: Custom
"Downloading... Do not turn off target !!"
But after one hour of this I gave up and turned off the target anyways. I re-started the phone countless times now. I also tried to rush to menu - phone details to check my version details but the phone freezes too fast for me to finish the job.
Upon usb-ing to my PC I hear the new-device-sound but nothing ever shows up. It's like connecting a goddamn usb light or something.
I'm quite desperate, since I really can't afford a new phone and also have no clue what back-up program I used to save my life online. Some kind of app that backed up contacts and all, but who the f can remember which one?!
Did I kill my phone?
Is there anything I can do?
I'm ready to try just about anyhing and would be ever grateful for any advice!
Best regards,
Björn

head over to sammobile and download a stock firmware based on your country.
volume down + power + main will take to 'download mode' where, with using odin on a pc/laptop, you would
flash the firmware from sammobile. there's tons of tutorials and guides to learn how to flash back to stock. (youtube, even here on xda)
after successfully flashing, root again, and there is a post (i think in themes and apps) about which apps are safe to remove,
to debloat your phone.

[SOLVED][HELP]Soft Brick with stock recovery access

So I have done a ton of research on the subject since last night when I made the mistake of editing my build.prop file in the system directory to try and get Milk Music installed and working on my N6.
steps I took pre soft brick
made a copy of build.prop and placed it in my nexus 6 home directory
then went in to edit the file in the system folder
Changed the following
ro.product.model=Galaxy S4 (from Nexus 6)
ro.product.brand=Samsung (from Motorola)
ro.product.manufacturer=Samsung (from Motorola)
Saved the changes using ES file explorer with root access of course and went on to DL the milk music app from http://forum.xda-developers.com/showthread.php?t=2676662 which is the tutorial page to get this all working.
dl'ed the app got it open and got an error saying milk music is only supported on samsung devices so I didnt think much of it and went to copy the backup build.prop over to replace the faulty edited one currently in the system folder. did this, or so I thought and rebooted.
now I am welcomed with just the Google while letters and the unlock symbol at the bottom of the screen and it will not move on.
I can boot into stock recovery but I only have the stock.
I do have adb installed and it worked to unlock N6 bootloader but haven't used it since and I am currently out of the house till prob a little later in the day.
steps I have taken to attempt the (known fixes) have all been shot down by the fact that I can't get ADB working from my friends computer and I am not sure if it is the phone or lack of drivers (which does not seem to be the case) or me just being very noob when it comes to adk and android sdk anything. I have only used it once and that was about a week ago to unlock bootloader.
I wont be able to check this forum till I get home a little later but will update on the situation when I get there and can try to connect phone to my PC where everything has already worked before.
thank you all in advance for all the help

I got home to test some things and I have ADB access and have tested fastboot.
I tried a fresh flash with the guide located here http://forum.xda-developers.com/nexus-6/general/guide-flash-factory-images-nexus-6shamu-t2954008
had to do the long way like everyone else in comments was describing. everything went smooth no hiccups but still stuck on black screen with Google in white letters with the white unlock at bottom.
any input would be highly appreciated.

Just did the exact same thing I did in second post and went for yet another fresh flash and IT WORKED. got the spinning dots and after a bit ANDROID popped up and the initial welcome screen popped up.
Thank you guys so much for all your help. not sarcastic at all i promise. the guys who lead me to this fix are in so many different forums and threads and have no idea i was piecing it all together to get to this outcome, so to all of them and all of you who participate here on XDA thank you so very much.

I flashed one of the first ver of Android N. It was OK but I could not updated it go back or do anything. It also took root away and unlike M there were no setting to turn it on and I could not get it back. I tried every cmd and attempted to flash forward and back and root again. I finally got pissed and software bricked it. Again I tried everything I could find but when I ran NRT_v2.1.5.sfx.exe to my surprise on the first try it fixed it and I am at 6.01. <

Recovery Mode - what to do?

Found my fire tablet with a black screen and in Amazon system recovery <3e> this morning - not sure how it got into that state & how to get out of it. To my knowledge I didn't press any combination of keys that would get me into that state. It had been only very low battery when I plugged it into the electrical socket last night but I didn't touch it until the morning when I found it in this black screen state.
From searching I think this is the Amazon version of Android System Recovery screen. The exact options are:
-------
Amazon system recovery <3>
Volume up/down to move highlight;
enter button to select.
reboot system now
apply update from ADB
wipe data/factory reset
wipe cache partition
reboot to bootloader
power down
view recovery logs
----------
I haven't rooted the tablet although I did apply the "Installing Google Framework/Playstore without Root (5th Gen Amazon Fire 2015)"
(http://forum.xda-developers.com/amazon-fire/general/installing-google-framework-playstore-t3216122)
I've had it for about a month without problems although a couple of days ago it kept trying to update several times in succession.
It has attempted to update a couple of times in the past, which put me into a panic at the time but when I'd check afterwards it would still show 5.0.1. firmware. Also the difference this time was that in the past it would only attempt to update the once, not several times in succession.
I'd assumed that installing "Installing Google Framework/Playstore without Root (5th Gen Amazon Fire 2015)" doesn't stop the fire downloading updates but prevents them being installed. So when it happened in the past I didn't worry.
I'm not sure what to do (logically I'd assume I should just select the 1st option and reboot) but I'm not sure how I even got into this screen and if there's a reason for it so hoped someone might be able to advise me.
With thanks & crossed fingers
Frankie

Sorry - one other question!
Which key is the "enter button"?

FrankieChen said:
Sorry - one other question!
Which key is the "enter button"?
Click to expand...
Click to collapse
I've not used it but as we only have three buttons I'm going with the power button.

Pond-life said:
I've not used it but as we only have three buttons I'm going with the power button.
Click to expand...
Click to collapse
That's what I suspected!

Update
Well I ran out of power so the tablet switched off.
When I plugged it into an electricity socket, I decided to try the "reboot system now" option but it just rebooted and cam back to the same screen. I tried it about 4 times with the same result so I tried the "power down" option but it still returned to the same screen when switched back on.
Would really appreciate anyone's help.

Hmm, is there anything in the recovery logs?
Maybe reboot to bootloader, and see if it'll let you twrp to it from a pc, head to the twrp thread and grab the files.
fastboot boot TWRP_Fire_2.8.7.0.img
If it'll do that it's not on 5.1.1 at least, if not it might have tried to get there.

I haven't followed your instructions yet as after I posted last, it started to flash an error message along the lines of battery was too low to "factory reset" and something else - I don't recall what though. I didn't actually select any options apart from reboot and power down.
It was plugged in at the time but I unplugged it & replugged it in, in case for some reason it wasn't charging.
Since then the error message has stopped flashing and I just have a blank screen although you can see it is backlit. Pressing the power button has no effect

And that's on the charger it came with?
It's not looking good.

FrankieChen said:
...I haven't rooted the tablet although I did apply the "Installing Google Framework/Playstore...
...I'd assumed that installing "Installing Google Framework/Playstore without Root (5th Gen Amazon Fire 2015)" doesn't stop the fire downloading updates but prevents them being installed....
Click to expand...
Click to collapse
I know this doesn't help your current situation, but just FYI, neither root nor google framework have anything to do with OTA updates. Only hiding/disabling/deleting the OTA related apks will prevent updates.

julianpaul said:
I know this doesn't help your current situation, but just FYI, neither root nor google framework have anything to do with OTA updates. Only hiding/disabling/deleting the OTA related apks will prevent updates.
Click to expand...
Click to collapse
True but the thread he's referring to does offer that function as an option in the batch file.
http://forum.xda-developers.com/amazon-fire/general/installing-google-framework-playstore-t3216122
Tomsgt has put together a little install bat (Amazon-Fire-5th-Gen-Install-Play-Store.zip)
Now includes Removing Advertising and Blocks Over the Air System Updates (02 Nov 2015)
Click to expand...
Click to collapse

julianpaul said:
I know this doesn't help your current situation, but just FYI, neither root nor google framework have anything to do with OTA updates. Only hiding/disabling/deleting the OTA related apks will prevent updates.
Click to expand...
Click to collapse
It's still useful information - thanks

It's on the charger it came with and it has finally returned to the same Amazon system recovery screen.
In regards to preventing the updates - I think I did that when I installed the google apps but it was the 1st time i ever did this (it's my 1st tablet), and as it was over a month ago I can't be sure - this is all very new to me.
There are 4 recovery logs, completely meaningless to me.
/cache/recovery/last_kmsg
/cache/recovery/last_log
/cache/recovery/last_log1
/cache/recovery/last_log2
the kmsg log zooms past too fast to read with endless pages dealing with "swapper/0"
the last_log seems to have stuff reffering to tzdata, build, product.cpu, ro.product, dalvik and so on . Log1 and log2 seem to be similar stuff but shorter.
Any idea what I should be looking for?

I hoped it would be readable, build number might yield clues.
Given it will show something seems worth trying to see if twrp can see it in bootloader.

It may not have any thing to do with the updates as it was working after the updates had tried to install though I have to admit I only used it for a few minutes and I didn't check it before I plugged it in to charge the night before I found the black screen.
I don't actually have a clue what you mean when you say "twrp can see it in bootloader." so I will have to spend some time reading the forums to figure out what to do.
In desperation this morning I took the wipe data/factory reset option but it didn't work. It returned with the same screen and the error message
E:Error in /cache/recovery/dropbox_last_kmsg (Read-only file system)
I had installed the dropbox app but I had never actually signed in so there wouldn't be any data there.
After rebooting and being returned to the same screen, I attempted again to wipe data/factory reset.
This time it gave the message "data wipe complete" but still returned to the Recovery screen.
I've read the term "bricked" in several of the forums - is this what has happened to my device?
I wondered if I should contact Amazon about it as it's still under warranty but wondered if by installing gapps (and most likely having prevented updates as I followed all the instructions), whether I'd have invalidated my warranty.

FrankieChen said:
After rebooting and being returned to the same screen, I attempted again to wipe data/factory reset.
This time it gave the message "data wipe complete" but still returned to the Recovery screen.
I've read the term "bricked" in several of the forums - is this what has happened to my device?
I wondered if I should contact Amazon about it as it's still under warranty but wondered if by installing gapps (and most likely having prevented updates as I followed all the instructions), whether I'd have invalidated my warranty.
Click to expand...
Click to collapse
At this point, if you have adb drivers (or are comfortable installing them) you may as well try sideloading an update bin file. Links are here. I'd get the 3820 file.
If you want to do this, post back and I or someone will give you the steps. Otherwise, Amazon has been good about replacing tablets if you just describe what you say in the 1st paragraph of your post.

FrankieChen said:
It may not have any thing to do with the updates as it was working after the updates had tried to install though I have to admit I only used it for a few minutes and I didn't check it before I plugged it in to charge the night before I found the black screen.
I don't actually have a clue what you mean when you say "twrp can see it in bootloader." so I will have to spend some time reading the forums to figure out what to do.
Click to expand...
Click to collapse
use the reboot to bootloader option
set pc up with fastboot and see if it can be booted into twrp by fastboot
http://forum.xda-developers.com/showpost.php?p=63635664&postcount=9
http://forum.xda-developers.com/amazon-fire/orig-development/twrp-recovery-t3242548

Thank you for the replies. Sorry not to have responded earlier, I had a busy few days and although I have spent a lot of hours trying to read through the forums and find out about twrp, this is the 1st opportunity I have had to get back to trying to resolve the problem.
If I understand correctly, DoLooper has suggested sideloading an update bin file. (3820). I just started trying to do this but as the file to be downloaded is over 600MB and I am on a very slow connection it's showing it's going to take between 7-8 hours to download. If I take this option I will need to wait until tomorrow when I can get to a faster internet.
Pond-life, you have suggested that I
1. "use the reboot to bootloader option"
I'm presuming that this means that I have to select this option from the recovery screen on the tablet - does the tablet have to be attached to the pc via the USB cable when I select the option?
What should I expect once I have selected this option?
Would the tablet not need to be rooted to access the bootloader (as it isn't)?
2. "set pc up with fastboot and see if it can be booted into twrp by fastboot"
When I 1st got the tablet I had difficulties getting the adb drivers to install on my pc and after several days of trying I ended up doing it on another pc which I no longer have access to.
I have tried again to reinstall the drivers using rootjunkies file but again without success. I tried doing it using that method as I remember trying to do it that way (what felt like a billion times) though I don't remember if I finally ended up succeeding with that method or another.
I followed your link "http://forum.xda-developers.com/showpost.php?p=63635664&postcount=9" and tried the 1st method
"[TOOL] [WINDOWS] ADB, Fastboot and Drivers - 15 seconds ADB Installer v1.4.3 by Snoop05"
running the "adb-setup-1.4.3.exe" I get "0 files copied" after selecting "Yes to install ADB system-wide" which I recall was the problem (zero files copied) that I had previously.
Openning Device Manager after this does show any Fire or Android devices even when the tablet is connected so I'm assuming that the adb driver installation is failing.
I tried again with "adb-setup-1.3.exe". This time I had 4 files copied and got fire listed in the device manager but when I tried to update the driver I am not given the Android option in the list when I select the option to install driver.
I googled to see if anyone else had this error and I found that some peoplehad difficulties installing on XP but seems that MTP not being supported is the reason and it is resolved by installing WMP v10 and above. I have v11 so presume that's not the problem.
I don't have access to another computer at the moment to try and install the adb drivers but should be able to use another one tomorrow. Last time when I got the drivers to install it was on a vista machine so I wondered if that might have something to do with it.
The other thing that occurred to me was maybe there is something wrong with the cable as I only get the fire shown in the device manager for a few moments before it refreshes and then the fire is no longer shown.
I wondered if I should try to use USBDeview (as per http://www.inlovewithandroid.com/android-usb-connection-problems.html) to see if that is the problem. Certainly if I can the drivers installed on another pc it might suggest that there's a problem with mine.
Anyway, if I get the adb drivers to install successfully on another pc, could you explain what I am trying to do by "booted into twrp by fastboot"? Sorry to be so useless!
Huge thanks

Yeah the files needed will all be pretty hefty. So if thinking about going to a custom rom this would be a good time. Though wouldn't download one or the stock until you've seen if you can use it.
1. Yeah I did mean choose that option on that menu you have onscreen. Doesn't need to be attached to go to the screen technically, but won't be able to do anything there until it is connected so no benefit in not waiting until you are. No doesn't need to be rooted. You'd expect it to go to an almost blank screen with =>FASTBOOT mode.... on it in landscape.
2. On plus side you wouldn't need the adb drivers... But the fastboot ones are probably similarly tricky. These ones worked for me https://developer.amazon.com/appsan...etting-up-your-kindle-fire-tablet-for-testing
Though I've not used XP.
If it will fastboot into twrp then you can put the original stock rom on or either of the custom ones from there, so it's not dead and can get to downloading. (or 5.1.1 stock using the safe twrp method)
Did you use a different cable on the machine you got it to work on then? If not probably not the cable.

Pond-life said:
Yeah the files needed will all be pretty hefty. So if thinking about going to a custom rom this would be a good time. Though wouldn't download one or the stock until you've seen if you can use it.
1. Yeah I did mean choose that option on that menu you have onscreen. Doesn't need to be attached to go to the screen technically, but won't be able to do anything there until it is connected so no benefit in not waiting until you are. No doesn't need to be rooted. You'd expect it to go to an almost blank screen with =>FASTBOOT mode.... on it in landscape.
2. On plus side you wouldn't need the adb drivers... But the fastboot ones are probably similarly tricky. These ones worked for me https://developer.amazon.com/appsan...etting-up-your-kindle-fire-tablet-for-testing
Though I've not used XP.
If it will fastboot into twrp then you can put the original stock rom on or either of the custom ones from there, so it's not dead and can get to downloading. (or 5.1.1 stock using the safe twrp method)
Did you use a different cable on the machine you got it to work on then? If not probably not the cable.
Click to expand...
Click to collapse
Thanks for all your help Pond Life.
I had such difficulties get the files to download that in the end I gave up and rang Amazon and they offered to send me a replacement.
Sorry to bail out, this is all new to me and most of what everyone has said has me completely baffled so I've decided to take the easy way out.
Thank you again - I really appreciated all your advice.

FrankieChen said:
Thanks for all your help Pond Life.
I had such difficulties get the files to download that in the end I gave up and rang Amazon and they offered to send me a replacement.
Sorry to bail out, this is all new to me and most of what everyone has said has me completely baffled so I've decided to take the easy way out.
Thank you again - I really appreciated all your advice.
Click to expand...
Click to collapse
Better luck with the new one