Note 5 - Initial boot screen is just flashing...cant power off. - Galaxy Note5 Q&A, Help & Troubleshooting

My note 5 is completely stock, and it just locked up watching you tube. So i did a soft reset (power+volume down). It powered off for just a second and then started to reboot, the very first screen you see that says "Samsung Galaxy Note 5" and at the bottom "powered by android" came up like normal, but then its just stuck in a loop at that screen, essentially its just flashing. I see that screen for a second, then black, then back to that screen, then black. It never gets past that screen. I cant get it to power off to try to do a hard reset or anything. I've tried the hard reset buttons combo as well, which is (power+up vol.+home screen) no to avail.
Any suggestions? I've had the phone like two weeks....fairly irritated. Of course its on the first Note that you cant take the battery out....
Right now my phone is just sitting here flashing at me....like its mocking me.

Drbromiandufewd said:
My note 5 is completely stock, and it just locked up watching you tube. So i did a soft reset (power+volume down). It powered off for just a second and then started to reboot, the very first screen you see that says "Samsung Galaxy Note 5" and at the bottom "powered by android" came up like normal, but then its just stuck in a loop at that screen, essentially its just flashing. I see that screen for a second, then black, then back to that screen, then black. It never gets past that screen. I cant get it to power off to try to do a hard reset or anything. I've tried the hard reset buttons combo as well, which is (power+up vol.+home screen) no to avail.
Any suggestions? I've had the phone like two weeks....fairly irritated. Of course its on the first Note that you cant take the battery out....
Right now my phone is just sitting here flashing at me....like its mocking me.
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So doing some reading...is this considered a "soft brick"? Wondering if i should try to fix it myself, or just take it back to the store and have them do it? Really dont want to be without my phone, but at the same time...dont want to void any warranties...Can i restore the phone to its stock software safely myself?

SM-N920A
Model is SM-N920A....i cant seem to find any stock firmwares for this....anyone have a copy?

Drbromiandufewd said:
Model is SM-N920A....i cant seem to find any stock firmwares for this....anyone have a copy?
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http://www.galaxynote5update.com/galaxy-note5-stock-firmware/
Here is the stock firmware for your phone flash it through Odin

Did that help
Sent from my SM-N920T using Tapatalk

[email protected] said:
Did that help
Sent from my SM-N920T using Tapatalk
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I couldnt get it to take. I kept get a re-partition error. The phone is only 2 weeks old, so I ended up just doing a warranty claim, which is pain, cuz now im out my phone for a few days.

Related

G1 stuck on Triangle and Eclamation point screen

so my sisters boyfriends G1 powers on but after the G1 screen it goes to the screen with an exclamation point in a traingle. whats wrong with it?
dglowen23 said:
so my sisters boyfriends G1 powers on but after the G1 screen it goes to the screen with an exclamation point in a traingle. whats wrong with it?
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It's going into recovery mode. Probably a hosed boot image.
I believe that pressing ALT-I should show the recovery menu.
ALT + L shoes Log, and then, you might want to wipe by pressing ALT + W. Maybe that'll fix it.
i wiped it and it still does the same thing... he said he dropped it in water but that usually means that the screen would turn white right?
dglowen23 said:
i wiped it and it still does the same thing... he said he dropped it in water but that usually means that the screen would turn white right?
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Why would WIPING it make any difference? And why would the screen turn white by dropping it in water?
Try writing a new system image to the thing.
If that doesn't work, probably the HOME button is broken -- will need to be taken apart and replace the button.
well wiping it was the only option i could choose since the phone isnt rooted and the recovery image only wipes.. and the screens on phones go white or wont even turn on at all if theres water damage ive witnessed it happen about 3 times on 3 different phones
dglowen23 said:
well wiping it was the only option i could choose since the phone isnt rooted and the recovery image only wipes.. and the screens on phones go white or wont even turn on at all if theres water damage ive witnessed it happen about 3 times on 3 different phones
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3 times on 3 different phones?
Keep the hell away from my phone -- you're obviously very dangerous.
And no, if a phone gets shorted out, the most likely thing to happen is for the screen to go BLANK.

[Q] White Screen of Death?

It worked fine this morning, sat on my desk all day, i went to play angry birds tonight and all i get is this white screen of death, its stock froyo i cant get into recovery mode, at one point i heard the volume beep when i hit the volume up button but now i don't even get that.
Any ideas?
Img at "h**p://dl.dropbox.com/u/24677199/ds7.jpg"
Have you tried the reboot using the reset hole next to the SD card slot? Let me know if it works.
DCoop said:
Have you tried the reboot using the reset hole next to the SD card slot? Let me know if it works.
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Have tried reset hole, as soon as you turn it back on it goes to the white screen, no dell logo or anything.
it is not death. if you factory reset it - it will work, but you lost everything you have in it.
So not to reveal my newbishness but how do I factory reset if I can't get into recovery mode ( holding down volume up and power button)? I'm totally fine with loosing everything honestly I only use the thing for light web surfing when my girlfriend has the laptop tied up. I appreciate all the help so far I still have 130 days left on my dell warranty but I really don't want to have to deal with them if I can fix this.
then first try fastboot, if it won't work, try nvflash.
Well, i kinda tossed this in my drawer and forgot about it for a few months, but recently found and thought i'd give it a try, nvflash and fastboot both do nothing, i'mat a loss here, i've searched around the net and found several people with the same problem but none seem to have found an answer yet. Any further thoughts or ideas would be appriciated.
Have you NVFlashed it with a HoneyStreak or ICS?
It was NVFlashed with honey streak at one point but it had been reset to stock froyo weeks before this happened.
wipe dalvik cache through ADB and flash honeystreak to it
White Screen of Death
I am having the same problem. I believe it is more a screen issue than a hardware issue. I had a light line across the screen for the last couple months, Wasn't always there, just sometimes. The other day I turn it on atthe screen stays white. If I tilt it, I can actually see some gray lines moving (vertical lines). I can tell the unit boots up, since it reacts to the touch. I can unlock the device (knowing where the unlock slider is on the screen).
I need some advice. Thinking I should buy a replacement screen on ebay. Bit of a bummer since I only paid $99 for my streak with T-Mob back in the day, so buying a screen for $70 and not knowing if it will fix the problem....I am a bit reluctant.
Anybody any ideas?
Thanks
I know this is old but i just got one of them in with the white screen and it is for sure a lcd problem not a boot problem.

Some serius help needed. Bootloop, stuck, bootloader not working etc..

Hi. To start with I bought a phone from a friend which I knew was faulty but decided to take my chances and try to fix it. He claims he did nothing to the phone but don't know for sure. Phone is in constant bootloop, Goes until splash screen and reboots. Worst yet to come - even bootloader menu restarts on constant basis when i try to get into it. Meaning it goes into bootloader but restarts in few seconds before i can get to factory reset. Computer is not picking up this device but i also don't have any drivers installed but don't even know how to install them with a phone in this state. Is there anything i can do about it? Been with Samsung for the past few years and here is everything completely different so don't know much about adb but am a quick learner and can follow any steps! I can provide picture of bootloader if it would be any helpful.
michal_alton said:
Hi. To start with I bought a phone from a friend which I knew was faulty but decided to take my chances and try to fix it. He claims he did nothing to the phone but don't know for sure. Phone is in constant bootloop, Goes until splash screen and reboots. Worst yet to come - even bootloader menu restarts on constant basis when i try to get into it. Meaning it goes into bootloader but restarts in few seconds before i can get to factory reset. Computer is not picking up this device but i also don't have any drivers installed but don't even know how to install them with a phone in this state. Is there anything i can do about it? Been with Samsung for the past few years and here is everything completely different so don't know much about adb but am a quick learner and can follow any steps! I can provide picture of bootloader if it would be any helpful.
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Click to collapse
Send a picture of the bootloader while I find the drivers you need
Seems like battery is completely dead as it only reboots when there is power supply connected, but then it won't turn off (any charging light don't come on, not sure if it should though). Just now i've seen a vodafone logo for a very short second when I connected to pc from charger. But phone rebooted again just after.
HTC_Phone said:
Send a picture of the bootloader while I find the drivers you need
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edit. downloaded drivers (4.8) but that didn't change anything and windows still doesn't pick up device.
After connecting my one to computer for past 3 hours its started more frequently boot and showing Vodafone menu but still restarts shortly after. Vodafone logo shows on and lights on soft buttons starts flashing like 3 times and than it keeps rebooting. Does it mean anything?
michal_alton said:
Seems like battery is completely dead as it only reboots when there is power supply connected, but then it won't turn off (any charging light don't come on, not sure if it should though).
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Have you checked this: http://forum.xda-developers.com/showthread.php?t=2481211
michal_alton said:
After connecting my one to computer for past 3 hours its started more frequently boot and showing Vodafone menu but still restarts shortly after. Vodafone logo shows on and lights on soft buttons starts flashing like 3 times and than it keeps rebooting. Does it mean anything?
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That almost sounds like your POWER button is stuck!! Are you able to completely power off, and it stays off.
I think i know what it is. Power button stuck and keeps restarting device. Although i can feel pressing it, this is what it looks like.
nkk71 said:
Have you checked this: http://forum.xda-developers.com/showthread.php?t=2481211
That almost sounds like your POWER button is stuck!! Are you able to completely power off, and it stays off.
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Didn't see your comment but this is exactly how it looks to me. I can't switch off phone and in bootloader it acts like i was pressing power button. Although it operates normally meaning that it can be pressed down. Arranged warranty repair with HTC and they are collecting phone tomorrow.
michal_alton said:
Didn't see your comment but this is exactly how it looks to me. I can't switch off phone and in bootloader it acts like i was pressing power button. Although it operates normally meaning that it can be pressed down. Arranged warranty repair with HTC and they are collecting phone tomorrow.
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Good luck mate, but definitely sounds like the power button is stuck
It's been fixed under warranty by HTC. They replaced motherboard on mine HTC. So all good

Help!! Nexus won't turn on

Can someone please help??
I have a locked Nexus 6 with Stock android. Had this issue today where the phone just froze and then went into a bootloop. At first I got into the bootloader, and pressed factory reset, but nothing happened. Then I became curious/impatient and tried some of the other menus. Last one I tried was QCOMM, and now my phone is totally bricked! I can't get it to start or even charge. Needless to say, I can't even get into fastboot.
Can't even connect it to my computer. Maybe someone out there can help me since I am a complete n00b at this!
If you can't get it to start. ..and if the pc doesn't detect it...look for something called JTAG
Sent from my SM-N910G using Tapatalk
long press the power button for 20 seconds straight, that should get it to reboot.
I've tried long pressing the power button as well as the power + volume down buttons for up to a minute, but nothing happens.
Seems like I'm pretty much screwed and have to send it back. It won't even take charge.
I finally managed to turn it on, but it entered into a boot-loop and would not get past the Google logo. In fastboot, the recovery option is in red. Is it supposed to be that way or is it because my phone is locked? When I click recovery,
nothing happens. The phone just goes back to the boot loop.
Edit: Now it's dead again. Effing great!
Is your phone 100% bone stock? Or did you try doing some stuff?
It's 100% stock. I haven't done anything to it.

Black screen during boot

I bought a used Droid Turbo 64 GB and for the second time I am stuck in a situation where the screen went blank and now the device won't boot. I get to the silver/blue "Droid" splash screen where it sits for a moment or so, then the screen goes blank. After the first time I wiped and started over, it worked well for three days. Now it happened again. I tried wiping cache, did not help. I was thinking I could reflash Lollipop and would not lose data this time but can't seem to find the appropriate file to flash. Can someone point me to it, or let me know if that's not the right direction to go? As soon as I get a replacement I am sending this back but would like to try and get it up and running for the next few days.
http://forum.xda-developers.com/showthread.php?t=3063470
But is it wise to fix a device you are returning?
mrkhigh said:
http://forum.xda-developers.com/showthread.php?t=3063470
But is it wise to fix a device you are returning?
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Just trying to get it to be usable until I can get a replacement phone.
While I was researching and posting here, I shut the phone off and put it on a charger. It said it was 61%. It got to 98%, I took a chance and powered it on and it got past the splash screen and went through an optimization of 63 apps. Finished and booted. Lasted about 10 mins then went black again and I am stuck.
I'm not sure if this is what your talking about but If you press the power button when it is in sleep mode and you see the clock and notifications but the background is black. If you pull up it should unlock the phone but everything goes black. That happens to me every so often. I reset my whole phone once thinking it was broken. All you have to do is pull down rather then up and the background appears and all is well again.
activeservo said:
I'm not sure if this is what your talking about but If you press the power button when it is in sleep mode and you see the clock and notifications but the background is black. If you pull up it should unlock the phone but everything goes black. That happens to me every so often. I reset my whole phone once thinking it was broken. All you have to do is pull down rather then up and the background appears and all is well again.
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Thanks for the info but this phone is locking up. We turned off that mode. The screen does black after 1 min (in display settings). In our case, there is no way to get it to come back on. And during reboot, it goes black and never finishes booting.
You're best bet is to flash the stock firmware. http://rootjunkysdl.com/?device=Droid Turbo&folder=Firmware
i have the same issue, did firmware flash with fastboot and the fix with the verizon software with no results

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