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Ok I'm new here, signed up just to get help with this, so here's my problem.
Just got a new phone, a Nexus 6 (not the 6p). Upgraded to Android 6.0. Previously had a Note 3 running kitkat. On my Note 3 if I got new posts to a thread I'm subscribed to on a forum I'm a member of, new messages on Instagram or new messages on kik my phone notified me that I had the message. The app didn't have to be running for this to work. With my Nexus 6 however that isn't the case!
Text messages, voicemails and emails all work fine and notify my just the way they should, it's only the 3rd party apps that don't work. I know it's not the apps because like I mentioned it's ALL the installed 3rd party apps doing this! It has to have something to do with the Nexus 6 or the Android 6.0 or a combination of the 2.
I scoured the web looking for answers, including this forum, and came up empty so here's the information that people usually ask for:
1) My phone isn't on silent or do not disturb mode
2) My volume is turned up
3) Sound and notification settings-App notifications are normal and allow peaking for the apps in question. Treat as priority if not on because I don't want the notifications when I'm sleeping but this shouldn't keep them from coming in normally when the volume isn't turned off.
4) Settings-Apps for each app the notifications ARE NOT blocked and allow peaking is on.
5) I enabled ALL requested permissions for each app just to make sure a blocked permission wasn't the problem.
6) I white listed each app from battery optimization to ensure this wasn't causing the problem.
7) Battery saver is not turned on.
8) Push notifications are turned on and allowed for each app in the settings on the app and the notifications sound in the app settings is my default notification, which is set because it's the same one I get when the app is running.
Someone please help! This is driving me crazy. Like I mentioned I get the notifications if I have the app running in the background but if the app is off I don't. On my last phone I didn't have to leave the app running 24/7, draining my battery, to get the notifications! Is there some way to fix this????
Also, I already wiped the system data partition.
Party Girl said:
Ok I'm new here, signed up just to get help with this, so here's my problem.
Just got a new phone, a Nexus 6 (not the 6p). Upgraded to Android 6.0. Previously had a Note 3 running kitkat. On my Note 3 if I got new posts to a thread I'm subscribed to on a forum I'm a member of, new messages on Instagram or new messages on kik my phone notified me that I had the message. The app didn't have to be running for this to work. With my Nexus 6 however that isn't the case!
Text messages, voicemails and emails all work fine and notify my just the way they should, it's only the 3rd party apps that don't work. I know it's not the apps because like I mentioned it's ALL the installed 3rd party apps doing this! It has to have something to do with the Nexus 6 or the Android 6.0 or a combination of the 2.
I scoured the web looking for answers, including this forum, and came up empty so here's the information that people usually ask for:
1) My phone isn't on silent or do not disturb mode
2) My volume is turned up
3) Sound and notification settings-App notifications are normal and allow peaking for the apps in question. Treat as priority if not on because I don't want the notifications when I'm sleeping but this shouldn't keep them from coming in normally when the volume isn't turned off.
4) Settings-Apps for each app the notifications ARE NOT blocked and allow peaking is on.
5) I enabled ALL requested permissions for each app just to make sure a blocked permission wasn't the problem.
6) I white listed each app from battery optimization to ensure this wasn't causing the problem.
7) Battery saver is not turned on.
8) Push notifications are turned on and allowed for each app in the settings on the app and the notifications sound in the app settings is my default notification, which is set because it's the same one I get when the app is running.
Someone please help! This is driving me crazy. Like I mentioned I get the notifications if I have the app running in the background but if the app is off I don't. On my last phone I didn't have to leave the app running 24/7, draining my battery, to get the notifications! Is there some way to fix this????
Also, I already wiped the system data partition.
Click to expand...
Click to collapse
Are you using a custom ROM or did you take an OTA to get to Android 6.0? I also wanted to ask if you were getting the proper notifications from using lollipop 5.1.1 while you were on it? If you took the OTA I'd suggest wiping app cache/data for kik and that MIGHT restore the kik functionality. If it works for that one app it may work for others.
You haven't installed a third-party notification system at all have you? Like Teslaunread or anything else that requests notification access on your device?
Party Girl said:
Ok I'm new here, signed up just to get help with this, so here's my problem . . .
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Click to collapse
I know you said battery saver is not turned on now, but did you ever have it on? I ask because ever since I turned it on for a few hours (then turned it off and kept it off), 3rd-party notifications have been wonky.
No custom ROM, I took OTA to get to 6.0 but I didn't install any of the APP's prior to getting to 6.0 so I don't know if they would have worked with 5.1.1 or not unfortunately.
I do have Nova Launcher and use Teslaunread with that but I had that on my previous phone and it didn't interfere with any of my notifications coming through.
And yes the battery saver was on a couple times when the battery got low.
Ahhh see you are making a misconception. The app has to be running to get notifications. At least the service does. When you killed them with your old device it only removed them from your view. It didn't really close them out. Unlike stock Android. If you kill the app then it is really killed. Killing the app will also stop the service which prevents your notifications from coming in.
Your best bet is to leave it be.
zelendel said:
Ahhh see you are making a misconception. The app has to be running to get notifications. At least the service does. When you killed them with your old device it only removed them from your view. It didn't really close them out. Unlike stock Android. If you kill the app then it is really killed. Killing the app will also stop the service which prevents your notifications from coming in.
Your best bet is to leave it be.
Click to expand...
Click to collapse
Actually leaving it running in the back ground still won't give me the notification, I only get the notification when I click on the app and open it, even if it is listed as running in the background. I found that out because I did start leaving the apps running so I'd get the notifications, only to find out that didn't fix my problem like I thought it would.
Party Girl said:
Actually leaving it running in the back ground still won't give me the notification, I only get the notification when I click on the app and open it, even if it is listed as running in the background. I found that out because I did start leaving the apps running so I'd get the notifications, only to find out that didn't fix my problem like I thought it would.
Click to expand...
Click to collapse
Do you have greenify or any apps that effect doze installed?
Could have been an issue with the OTA, you could flash the Stock 6.0 image via Fastboot, it may be worth trying PNF on android play, i use the root version so not sure on the non root but it's stops delayed notifications.
zelendel said:
Do you have greenify or any apps that effect doze installed?
Click to expand...
Click to collapse
I used greenify w/root on my last phone but not this one. I don't think any of my apps would affect doze and turned doze off for the apps I've had trouble with to try and make sure doze wasn't the issue. Still not luck.
stylez said:
Could have been an issue with the OTA, you could flash the Stock 6.0 image via Fastboot, it may be worth trying PNF on android play, i use the root version so not sure on the non root but it's stops delayed notifications.
Click to expand...
Click to collapse
I may try those option and see if they help. This is driving me crazy, I figured a newer operating system would mean a better android experience but so far I was a lot happier with kitkat than I have been with marshmallow.
I've noticed that if you use a third party app for SMS like Signal, you dont get a notification unless the application is open, same with gmail.
Has anyone else noticed this?
go to advance setting >battery manager >protected app and check if application is not checked on , that's mean when screen is off the application will not work unless you open it... so if you need notification from certain apps just mark it on
aymnga said:
go to advance setting >battery manager >protected app and check if application is not checked on , that's mean when screen is off the application will not work unless you open it... so if you need notification from certain apps just mark it on
Click to expand...
Click to collapse
I had the same issue, even checked on, my notifications are late or not working at all. Starting to regret I got this phone :-/
hello i have problem with notifications with boom beach and clash of clans.only raided notifications coming CoC and BB only task force operation. i try check in battery both games buth nothing change. still not coming.tried reinstall both and google play games too but same. any idea. stock MM without root
Odesláno z mého LG-H815 pomocí Tapatalk
This is a the 'doze' function in Huawei EMUI. A lot of firmwares have this issue. It's because Huawei has blacklisted many apps to not to send notification when screen is off. The apps that are white-listed include WhatsApp and some Chinese Tencent crap.
There is a method to enable notifications for all apps but obviously that requires root.
And yeah, Welcome to EMUI, a UI that plays with your emotions.
hackslash said:
This is a the 'doze' function in Huawei EMUI. A lot of firmwares have this issue. It's because Huawei has blacklisted many apps to not to send notification when screen is off. The apps that are white-listed include WhatsApp and some Chinese Tencent crap.
There is a method to enable notifications for all apps but obviously that requires root.
And yeah, Welcome to EMUI, a UI that plays with your emotions.
Click to expand...
Click to collapse
I find this quite worrying as a potential P9 owner. Is there a list somewhere of these black/white listed apps?
scook94 said:
I find this quite worrying as a potential P9 owner. Is there a list somewhere of these black/white listed apps?
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Click to collapse
All I can say is I have turned on every apps to run when the screen is off. I do t get any notifications, only if I go on the app or if I turned the phone off then back on I get a batch of notifications. I receive certain apps notification but its not consistent. Can't wait for a good root, to get rid of this crappy EMUI and hopefully the camera app will be ported, I'm happy with the pbone, the camera, but this UI is from hell.
Weird, I have 0 issues with notifications, everything turns up very quickly. Gmail, whatsapp, youtube comments... Etc.
I also use Nils lockscreen notifications though, I have the huawei lockscreen notification system disabled. It works very well like this until I find the time to root.
clouds5 said:
Weird, I have 0 issues with notifications, everything turns up very quickly. Gmail, whatsapp, youtube comments... Etc.
I also use Nils lockscreen notifications though, I have the huawei lockscreen notification system disabled. It works very well like this until I find the time to root.
Click to expand...
Click to collapse
How did you disable it? Mine is greyed out saying locked by administrator and I haven't. This UI is starting to P me off. Think touchwiz will see me again soon ?
Have you looked at apps > phone manager > notification centre?
Sent from my EVA-L09 using XDA-Developers mobile app
fredhd said:
How did you disable it? Mine is greyed out saying locked by administrator and I haven't. This UI is starting to P me off. Think touchwiz will see me again soon ��
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Click to collapse
I only disabled the huawei lockscreen notification system (to disable the lockscreen all together you need root). Just use any lockscreen other than the stock magazine one in the theme selecter.
The UI certainly is different. But imho customizable enough that it doesn't get in the way. This is android after all.
clouds5 said:
I only disabled the huawei lockscreen notification system (to disable the lockscreen all together you need root). Just use any lockscreen other than the stock magazine one in the theme selecter.
The UI certainly is different. But imho customizable enough that it doesn't get in the way. This is android after all.
Click to expand...
Click to collapse
Cheers mate, will have a pop at it. [emoji106]
Sent from my EVA-DL00 using XDA-Developers mobile app
delete
fredhd said:
Cheers mate, will have a pop at it. [emoji106]
Sent from my EVA-DL00 using XDA-Developers mobile app
Click to expand...
Click to collapse
OK if you guys have root i have something to try for you. I had issues with the process of GMD gesture control. It was killed by the battery saving tools implemented in this phone.
So I tried freezing certain system apps through titanium to find the one responsible for closing the background process and I think I found it:
It's a process/app called "power genie". I disabled it and now the process sticks. Also I made gesture control a system app, so maybe it's a combination of the two things.
It's not the same issue as you had but maybe it works for you too.
clouds5 said:
OK if you guys have root i have something to try for you. I had issues with the process of GMD gesture control. It was killed by the battery saving tools implemented in this phone.
So I tried freezing certain system apps through titanium to find the one responsible for closing the background process and I think I found it:
It's a process/app called "power genie". I disabled it and now the process sticks. Also I made gesture control a system app, so maybe it's a combination of the two things.
It's not the same issue as you had but maybe it works for you too.
Click to expand...
Click to collapse
So does this method allow for notifications to come through without having firstly opened the application then going to home-screen with it still open?
Milamber said:
So does this method allow for notifications to come through without having firstly opened the application then going to home-screen with it still open?
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Click to collapse
You'd have to try that out for yourself because I never had any issues with notifications coming through and I use third party software (Nils) for lockscreen notification.
What I described is a method that prevents a Huawei "power save" service called power genie killing background processes. No guarantees though, I had issues with gmd gesture control not working after a few minutes and I had to constantly open the app to make it work again. Then I froze power genie and since then it worked 100%.
So it's just my theory that it might stop other apps/processes from being closed as well.
I still dont get notifications coming through via the official gmail app, i might trying that power genie freeze, since any app thats not Huawei wont come through as a notification and thats when I give the app full access.'
I'm not sure if this is worth a try, but there's an option to 'ignore optimisations' on a per-app basis.
In settings > Apps > Advanced > Ignore optimisations > All apps
I've instructed to ignore optimisations for Dash, an app with a background service that launches the app upon connection to my car's Bluetooth OBD. I'll feed back if this has any impact, as I've noticed it doesn't auto-start the app on the Huawei P9 as it used to on my Nexus 5, despite 'protecting' the app in the battery manager.
Milamber said:
I still dont get notifications coming through via the official gmail app, i might trying that power genie freeze, since any app thats not Huawei wont come through as a notification and thats when I give the app full access.'
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Click to collapse
If it's just Gmail, try deleting cache and data for the Gmail app and reboot first. My wife had the same issue just with the Gmail app a few days ago (on a galaxy s3 though).
Same issue with Instagram so I guess it's not only gmail
I've previously used the stock App Lock feature under the Phone Manager function on my P9 which has worked flawlessly up until the recent upgrade to Nougat.
Simply put, the Facebook Messenger app is no longer showing up in the list of apps that I can assign a fingerprint lock to.
I've tried wiping the cache and reinstalling the Messenger app but it just won't play ball.
Is this a problem others are experiencing or one that I should escalate to Huawei as a bug?
Any suggestions or feedback much appreciated. Thanks!
i have problem to
I don't use internal app lock, just because it doesn't show messenger. I use third part app lock.
did you find the solution to it?
same issue here
Also here any solution ?I dont want use any other apps
Please escalate this to Huawei as a bug
same issue
Same issue here..
Any solution?
Hi;
Just set the phone up but am having issues with music playback with any app.
As soon as the black lock screen comes up the music stops; if I then wake the screen up by touching a button the music restarts; anyone come across this issue? Or have a fix?
**Update**
Ok it only seems to work with the stock music app - not player pro / vlc or anything else. Is this a permissions issue?
nigsy116 said:
Hi;
Just set the phone up but am having issues with music playback with any app.
As soon as the black lock screen comes up the music stops; if I then wake the screen up by touching a button the music restarts; anyone come across this issue? Or have a fix?
**Update**
Ok it only seems to work with the stock music app - not player pro / vlc or anything else. Is this a permissions issue?
Click to expand...
Click to collapse
I think it's related to a battery saving options.
Sent from my htc_m8 using XDA Labs
I have the same issues with my P20 lite. I think that the battery management has something to do about this. I looked into the battery and apps settings to allow my music player (BlackPlayer) all the permissions, but still having the music stopped. It's really annoying
Fixed!!
CrzMtz said:
I have the same issues with my P20 lite. I think that the battery management has something to do about this. I looked into the battery and apps settings to allow my music player (BlackPlayer) all the permissions, but still having the music stopped. It's really annoying
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Click to collapse
You're right it's a battery issue. If you go to settings > Battery > App Launch and set the apps you want to 'Manage Manually' you can leave them running in the background; this gets you over the issue.
This fixed several apps not running as I'd expected. The default action close the apps down as soon as the screen locks to save power.
nigsy116 said:
You're right it's a battery issue. If you go to settings > Battery > App Launch and set the apps you want to 'Manage Manually' you can leave them running in the background; this gets you over the issue.
This fixed several apps not running as I'd expected. The default action close the apps down as soon as the screen locks to save power.
Click to expand...
Click to collapse
Yes, we can fix by using 'Manage Manually' setting but I see that some other apps, such as Google Play Music, Zing MP3...still play music in background normally without setting it.
I wonder how they can pass this issue? Or Huawei has different treatments for each apps?
A.Pul said:
Yes, we can fix by using 'Manage Manually' setting but I see that some other apps, such as Google Play Music, Zing MP3...still play music in background normally without setting it.
I wonder how they can pass this issue? Or Huawei has different treatments for each apps?
Click to expand...
Click to collapse
I had to do this with spotify. It's an android thing, not specifically a huawei issue. I had this issue on an S9 i had on loan too.
As mentioned, it's just a power saving option. Just manage the app manually and it will continue to play.
jonboi said:
I had to do this with spotify. It's an android thing, not specifically a huawei issue. I had this issue on an S9 i had on loan too.
As mentioned, it's just a power saving option. Just manage the app manually and it will continue to play.
Click to expand...
Click to collapse
Thanks for your answer. Can we check if the app has been managing automatically? If yes, I want to show a dialog to guide user go to the setting screen. (Because user may not know this setting)
Anyone figured this out?
I'm using YouTube music with premium subscription.
I have edit the battery settings to Manage Manually and enabled all 3 sub options. After screenlock, msuci stop. I dnt have any battery saving options set
Okay I know this is an old thread, but thought I'd post what I found on my mate 20 pro, it's quite hidden away!
Settings -> Apps -> Apps -> 3 dot menu -> Special Access -> Battery Optimisation
Select 'All apps' from the drop down, and then select 'Don't allow' on the app you want to stop huawei from quitting
It works for me, try this.
beside your app in the "allowed" battery optimization list. the Google Play Service too must be exampt.
Battery Optimization > Google Play Service > Not Allowed (it drains battery)
- do the same for the music app.
App Launch > 3 dots on top right corner > Show System process > Google Play Service > Manage Automatically.
- do the same for your music app
i hope it works as it did for me
I have a tmobile note 8 and ever since I upgraded to Android 8, push notifications are coming in delayed and all at once at random times. Take outlook for example, an hour might go by and then all of a sudden dozens of notifications hit all at once. I checked if maybe battery settings were messing with outlook but it is not blocked and my phone is in performance mode. Seems like my phone is going into a deep sleep and not doing push notifications as they come in. Any idea what is happening?
Same thing happened to mind after update. But seems to be resolved now. I think I went into Apps then pressed the three dots in the up right corner and chose reset app preferences. I also messed about in the notification menu somewhat prior to that.
Sent from my SM-N950U using Tapatalk
Factory reset. A good practice after a major software update.
Sent from my Galaxy Note 8 using XDA Labs
Disable the GOOGLE app in app manager. It should ask you if you want to go back to the factory app. Just agree to this. This is assuming you checked to make sure Battery Manager wasn't turning off your app or the data saver wasn't killing your app data access. If you have done these things and your app notification is still delayed it is being caused by the GOOGLE app. Listed as "Google" in app manager. Hope this helps someone else.
UPDATE: I should have mentioned for a permanent solution and to allow you to continue using the GOOGLE app you can go to the Google Play Store, find the installed GOOGLE app, click uninstall to revert to the factory GOOGLE app, once uninstalled click the three dots at the top right and Uncheck the Auto Updates to the GOOGLE app. This will allow you to retain the factory app functions and should resolve this notification issue at the same time.