S6 active glass cracked on the button on the edge - Galaxy S6 Active

I've used it for 3 days. I'm too busy to buy a cover and a glass protector and wait to next week. But today it's broken on the corner near the button. No drop at all, it's still on my pocket when bicycling.
I think this is the flaw design, because when I press the button the broken glass piece move along with the button. The bottom of the S6 Active is very weak and easy to broken. I've used the Casio G'zOne Commando 4G LTE for 2 years and this is lasting for 2 years until I think it's not fast enough for me and want a replacement, 2 options kyocera brigadier or S6 active. I think it will give best performance. I'm correct, but it's just not tough enough.
It's still usable and I can't replace another one because I'm living outside the US. Anyone want to get this one should consider this fact.
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Updated video show how soft the screen is.

Looks like you might have hit something with your leg while it was in your pocket? Don't think glass breaks this way if it's because of heating and the glass is pushed inside(or atleast it looks that way on the picture), which leads me think you did hit something. If it's true that's why you have flip covers and stuff for the phone that covers the whole screen, makes things like this almost impossible to happen

BRiANj64 said:
Looks like you might have hit something with your leg while it was in your pocket? Don't think glass breaks this way if it's because of heating and the glass is pushed inside(or atleast it looks that way on the picture), which leads me think you did hit something. If it's true that's why you have flip covers and stuff for the phone that covers the whole screen, makes things like this almost impossible to happen
Click to expand...
Click to collapse
Yes, I put it in my jean pocket when ride a bicycle, so the pressure on screen might cause problem, but I don't thing I might make the screen cracked, anyway, I can't still use it as a usual S6 with a broken corner and without waterproof ). It's completely not rugged compare with my Casio.
The bottom of the screen phone is very soft that you might push and feel like empty inside. My opinion that the button design cause the problem.

afterlastangel said:
Yes, I put it in my jean pocket when ride a bicycle, so the pressure on screen might cause problem, but I don't thing I might make the screen cracked, anyway, I can't still use it as a usual S6 with a broken corner and without waterproof ). It's completely not rugged compare with my Casio.
The bottom of the screen phone is very soft that you might push and feel like empty inside. My opinion that the button design cause the problem.
Click to expand...
Click to collapse
Uhm to be honest, I don't think this was caused by pressure, if it was caused by pressure it wouldn't have just happened in the corner and be all over the screen. The image you show a burst not a crack(I mean the way the glass is broken makes it imossible to be cause of pressure of being in your pocket, providing the phone was put straight in) Also it's almost impossible to crack the glass by pressure of the S6 without bending the device itself(which is nearly impossible without brute force). This definitely looks like the device hit a corner of a table(for example).

Same issue
My Galaxy S6 Active cracked in the same spot, but on the opposite side. I was carrying a plate carrier while the phone was in the front pocket of my jeans. But I really feel that no impact was made. I also had a Gorilla Glass screen protector on the phone.

Cēn said:
My Galaxy S6 Active cracked in the same spot, but on the opposite side. I was carrying a plate carrier while the phone was in the front pocket of my jeans. But I really feel that no impact was made. I also had a Gorilla Glass screen protector on the phone.
Click to expand...
Click to collapse
So that I'm not the only one who have this problem.
After a few days of using, the broken glass come out, I can clearly see there is an empty gap between the glass and panel. I don't know how much pressure could break it, but at the right angel, right place in a right time, I would be cracked. This is a design flaw .
My workaround is using a glass protector and have some sticker a round this place, then it will not notice me any more . And my next phone (hoping this one lasting 2 years) is some kind as http://www.kyoceramobile.com/durascout/

Related

Two days with the D2 and display broken

It is hard to believe, the display is real **** of the D2.
I was super careful, did not drop the phone or anything. Already after the 2nd day of owning it, the display is broken.
I had it in the leather pouch in my pocket and when I pull it out to use it, I see some liquid under the display. Now the display does not react anymore.
No idea what to do...
has this happened to you before?
Hi
Sorry to hear the screen is broken, if you mean you had it in your trouser pocket this is very likely the reason. They should never ever be put in a trouser pocket, a mobile phone might be built to withstand it, but not a mobile PDA such as these. The problem is they are all screen, and any pressure bending the chassis, or keys or coins pressing against the screen are going to cause problems.
Depending on where you bought it you might be able to send it back to the place of purchase, or try a warranty repair with HTC, however other people have reported that problems such as this with the screen are excluded from warranty.
Regards
Phil
This screen issue does worry me; it does seem to have afflicted quite a few users. I regard myself a a very careful user, my "gadgets" are rarely scratched or marked.
But, I keep the D2 in a soft pouch in my jacket pocket. Evertime I get it out there's an irrational urge to worry if the screen's still OK. This will probably subside with time, I admit.
What worries me is if the pouch gets "poked" on the screen side whilst in my jacket. I would expect a portable device to be at least a bit resistant to this treatment. The D2 does appear to have a "delicate" screen, which would benefit from being stored in a pouch with a hard protective panel on the screen side. If only for peace of mind.
Thanks for the kind words. I just left the phone alone for about 3 hours and the liquid behind the display has disappeared. It seems like it fixed itself, which I do not understand.
I will monitor it and treat it carefully, however it looks like this could be a common problem, as I really did not drop it nor knock it.
If anyone else has had a similar experience, I would be interested to know about. I actually may call XDA and ask them how this happens...it's looking good so far...
PhilipL said:
Hi
Sorry to hear the screen is broken, if you mean you had it in your trouser pocket this is very likely the reason. They should never ever be put in a trouser pocket, a mobile phone might be built to withstand it, but not a mobile PDA such as these. The problem is they are all screen, and any pressure bending the chassis, or keys or coins pressing against the screen are going to cause problems.
....
Click to expand...
Click to collapse
My TD2 is always in my trousers pocket, just like my previous pda, the HTC Touch, without any screenprotectors or such. Both screens are not damaged at all and works still just fine
toooby said:
My TD2 is always in my trousers pocket, just like my previous pda, the HTC Touch, without any screenprotectors or such. Both screens are not damaged at all and works still just fine
Click to expand...
Click to collapse
You are lucky. Maybe you never carry anything else, like keys or money, in your trouser pocket. Perhaps you're rich and don't care
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@cencored: Perhaps it was just moisture which has dried out? I've read before this can happen if the screen gets damp (although the symptom for actual physical screen damage sounds very similar).
I remember my Diamond2 coming with an extra message in the package stating you should never keep it in the pockets of your trousers.
i have had my D2 for 1month and a half. i havn't had any problems with it except some dust getting under the screen which i fixed it.
I misplaced the slip case that came with my TD2, ordered a new one of the interweb but in the 2 days it too k to arrive my screen got scratched. Given the real beauty of this device is the screen and it;'s resoloution I am gutted to the point that even though it is still 100% functional and the scratches are really very small I may look at the cost of a new screen.
Why don't they make phone screens out of the same glass they make watch glass with? I don't feel the need to put a watch protector on the glass of my watch, and it seems to need a lot of abuse before it gets scratched or chipped.
deechte said:
I remember my Diamond2 coming with an extra message in the package stating you should never keep it in the pockets of your trousers.
Click to expand...
Click to collapse
If I'm correct the statement said to take the phone out of your pocket when sitting down.
HandySpanner said:
Why don't they make phone screens out of the same glass they make watch glass with? I don't feel the need to put a watch protector on the glass of my watch, and it seems to need a lot of abuse before it gets scratched or chipped.
Click to expand...
Click to collapse
This is a little difficult for "touch"-screen, because it will not respond
I always have my phone in the trouserpocket, but because I know I'm not very carefull with al lot of things, I have a leather case with hard top.
I friend of mine had complaints about damp in his diplay.
They said never to keep your phone in your trouserpocket and never use it in the bathroom
well the touchscreen means that the protection foil must me sensitive to touch. I carry my TD 2 in my backpack. ALWAYS. I know that there are problems with the screen. Yes, there was a message that came with the TD 2 pack: something like don't sit when your phone is in your pocket. Still, better safe than sorry

Universal Screen Overlay

Hey guys, anyone tried one of those before?
Overview of Universal Screen Overlay (Cut to Size Screen Protector)
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The Universal Screen Overlay is cut to size and suitable to protect your mobile device’s LCD display from scratches, dirt and dust.
Suitable for use with PDAs, Smartphones, MP3 Players, GPS units, Digital Cameras and other mobile device’s LCD displays, the Universal Screen Overlay can be cut to fit the exact measurements of your device.
Quick to apply and easy on the wallet, they are the ideal protective accessory for your device. Included is a screen cleaning cloth and application card. Overlay Screen Protector’s offers a maximum size of 11.4cm (4.5”).
Features of Universal Screen Overlay (Cut to Size Screen Protector)
Prevents screen scratching and other damage
Easy to apply
Includes application card and screen cleaning cloth
Cut-to-size – maximum 11.4cm (4.5”)
The Legends screen is glass, which is _very_ resistant to scratches.
You'd literally have to put it in a bag of keys and shake it, to scratch it....and even then, there's a fair chance that the screen didn't get severely damaged.
The aluminum on the other hand...
Tillertow said:
The Legends screen is glass, which is _very_ resistant to scratches.
You'd literally have to put it in a bag of keys and shake it, to scratch it....and even then, there's a fair chance that the screen didn't get severely damaged.
The aluminum on the other hand...
Click to expand...
Click to collapse
Yes, i can confirm this. The screen is extremely rigid, no plastic here. But this is confusing to me as i have seen in reviews when they pushed on the screen there was visible flex to it. I guess there was some kind of demo device that had a diffrent screen then the final model.
im not going to try and scratch my screen but if its the same as on the nexus one, then i can belive that the screen is extremely durable.
I have had the device for 4 days and not a singel mark on it, even fingerprins are difficult to se and it extremely smooth surface, with realy low friction compared to most plastic.
Wow..
Now thats spells C. O. O. L.
Tillertow said:
The Legends screen is glass, which is _very_ resistant to scratches.
You'd literally have to put it in a bag of keys and shake it, to scratch it....and even then, there's a fair chance that the screen didn't get severely damaged.
The aluminum on the other hand...
Click to expand...
Click to collapse
I to thought that the Legends screen was glass & would take some scratching but it seems not. My Son has had his legend for 5 day & has barley taken it out of the house, it has been in his jeans pocket, with no keys, money etc in & the screen now has 4 light scratches on it. It also seems that the AMOLED screens brightness really exaggerates these scratches, to the point for me that I would need to get it replaced. Hes really upset that his new baby has a battle scar already & do feel sorry for him
So its if you wanna take the chance then go for it, but I for one will be getting a screen protector for my desire when Vodafone finally get there act together & ship my phone!
Cheers
Stuart
The legend screen doesn't sound like glass... Everyone should buy a screen protector
logoo said:
The legend screen doesn't sound like glass... Everyone should buy a screen protector
Click to expand...
Click to collapse
On another website (I cannot link to the image as a new user) I saw a picture of a legend that was dropped on a tile floor. The screen was cracked and looked suspiciously glass-like .

Beware - WEAK Gorilla Glass! Scratches out of nowhere

I had my Nexus 4 wrapped in plastic pretty much all day yesterday. Only in the evening I had taken it off. It had no contact with anything that might cause the scratches. This morning I found it had 3 nasty scratches on the screen. How that is possible - I have no idea. The phone was not dropped nor abused!
Maybe the phone you got was in a bad batch, I doubt it's covered by warranty.
So the Gorilla Glass is weak because you have no idea what happened?
Scratches are not caused by thin air friction like you seem to imply. Pocket with keys or change, something that shouldn't have grinded on it did. Please tell us something more convincing than "it was sitting there with the plastic on".
Its gorilla glass 2.. the exact same thing as about 50% of the phones on the market and your is scratched by air?
Thoughtful said:
So the Gorilla Glass is weak because you have no idea what happened?
Click to expand...
Click to collapse
MatAuc12 said:
Scratches are not caused by thin air friction like you seem to imply. Pocket with keys or change, something that shouldn't have grinded on it did. Please tell us something more convincing than "it was sitting there with the plastic on".
Its gorilla glass 2.. the exact same thing as about 50% of the phones on the market and your is scratched by air?
Click to expand...
Click to collapse
No pockets with change, had it empty specifically, plus had plastic wrap at all times. At home I had it charging either on the wooden table or the chair - Wood scratched the class?
The phone was face-down on both.
Trust me, I'm shocked...
MatAuc12 said:
Scratches are not caused by thin air friction like you seem to imply. Pocket with keys or change, something that shouldn't have grinded on it did. Please tell us something more convincing than "it was sitting there with the plastic on".
Its gorilla glass 2.. the exact same thing as about 50% of the phones on the market and your is scratched by air?
Click to expand...
Click to collapse
Pretty much nailed it, it's like when my dad tells me "fish screensaver" installed itself on his computer rofl.
Sabotage from someone.
Time for a screen protector then. They can do a decent job of concealing scratches for you.
AntonJart said:
No pockets with change, had it empty specifically, plus had plastic wrap at all times. At home I had it charging either on the wooden table or the chair - Wood scratched the class?
The phone was face-down on both.
Trust me, I'm shocked...
Click to expand...
Click to collapse
It had the original plastic on or you had it wrapped in some sort of plastic?
Some pics would be appreciated...
TheFiveDots said:
It had the original plastic on or you had it wrapped in some sort of plastic?
Click to expand...
Click to collapse
I had it in original plastic, I was hoping screen protector of ebay would be in today...
Some pics would be good. that way we can try to help you figure out if it was maybe a rogue bear or Beaver. Or maybe ghosts. Most ppl fail to realize how scratchy ghosts are. At any rate, I digress, post some pics. I am an honorary Chipoqua Scout from 18 years ago, I might be able to tell.
:laugh:
AntonJart said:
I had my Nexus 4 wrapped in plastic pretty much all day yesterday. Only in the evening I had taken it off. It had no contact with anything that might cause the scratches. This morning I found it had 3 nasty scratches on the screen. How that is possible - I have no idea. The phone was not dropped nor abused!
Click to expand...
Click to collapse
Obviously something went wrong, it's like a person complaining about armour plating when they got hit at point blank range.
Motorola Atrix (AOKP JB)
Nexus 7 (Stock+ Root)
Desire HD ~ overheating rebooting.
N900 ~ usb broken off.
AntonJart said:
I had my Nexus 4 wrapped in plastic pretty much all day yesterday. Only in the evening I had taken it off. It had no contact with anything that might cause the scratches. This morning I found it had 3 nasty scratches on the screen. How that is possible - I have no idea. The phone was not dropped nor abused!
Click to expand...
Click to collapse
I blame sleepwalking.
We all know its not scratch proof.
Sent from my GT-I9100 using xda premium
Angry cat maybe? Are you ignoring your pets due to playing on your phone?
Tiny grains of sand can easily scratch gorilla glass. Easier than keys or coins.
They are not visible unless I use flash. Right bottom corner, two are in X shape and one near the edge.
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Maybe it's your good looks. Be lucky it didn't shatter. In the future, take more care of it. I've owned nearly a dozen devices and have never had problems except for the time I let a friend use the stylus on the phone and pressed way too hard.
mi7chy said:
Maybe it's your good looks. Be lucky it didn't shatter. In the future, take more care of it. I've owned nearly a dozen devices and have never had problems except for the time I let a friend use the stylus on the phone and pressed way too hard.
Click to expand...
Click to collapse
I've owned a lot of devices myself, never had a single scratch on them. This is the first time, I cant even think of what have I done to this phone to get scratches like that.

Shame on ifixit!

ifixit undoubtedly has the best teardown guides, but when they said that the nexus 5 front panel is a "fused flustercluck" that really bugged me.
To be honest i think their style has changed from when they first started, now the teardown guides seem to make a few too many jokes and links to irrelevant stuff. I'm not a huge fan of this, but I'm holding that against them as everyone has their own style.
But saying that the N5 front panle is a fused flustercluck just bugged me when they are perfectly happy to try melting the glue on the ipads and ipod touches to get into them, but not try that on the nexus 5. They even specifically sell the "iOpener" (basically an overpriced microwave heatable beanbag thingy) for situations like this. Not trying is what annoyed me.
So I set out to try myself!
I bought a whole front panel assembly with screen.
Now i don't have one of their heated beanbags so i just stuck the whole thing in the oven at a low temperature. 40C pretty much did nothing (as expected) so then i set it at 70C and heated the whole thing until it was toasty (15 mins).
Using a suction cup on the glass did nothing, then i noticed that I could see the back of the screen through the slits which the rear cover clips onto. So i started pushing at it with a plastic spudger, (the ifixit one fits perfectly).
I saw that that glass was coming away from the case, and careful pushing gave me a big enough gap to slip a guitar pick in. pushing at the other slits and running the guitar pick around the screen came off relatively easily.
One thing about the gorilla glass 3, it was pretty flexible, i was seriously concerned that i was going to crack the glass! it seemed to flex more than the sgp glass protectors i used before.
The glue is only around the edge of the screen which made it easier, I was worried that the whole back of the screen would be glued as well, but its just a foam pad.
Popped the back off my nexus 5 and attached the ribbon cable for the now separated screen just to make sure its all working and it is!
So here we are, the front panel is not a "fused flustercluck" as ifixit says, but can be easily separated. Even easier if the screen is damaged so you don't need to worry about keeping the screen in one piece.
ifixit gave the nexus 5 a negative point on this:
The glass and LCD are fused to the display frame. Fixing broken glass will be either expensive or very difficult.
But in all honesty, since the difference for just the glass and screen and the whole front panel (including the screen) is so small, it makes no sense to take the hassle of replacing just the screen, and also since most failures are going to be physical damage resulting from dropping the bezel will likely be damaged too, and just makes more sense to replace the whole thing.
pics for you all to enjoy:
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Dude! Why? Can you please send me some of the cash you've got lying around?
sent from my hammerhead
Damn that looks really cool. Thanks for the information, it's actually very useful.
Pictures are down for me at this time.
But kudos for the effort. Maybe ifixit should see this and revise their teardown.
ldubs said:
Dude! Why? Can you please send me some of the cash you've got lying around?
sent from my hammerhead
Click to expand...
Click to collapse
LOL
I am actually doing a custom mod on the nexus 5 which requires the screen and front assembly/bezel to be separate.
I managed to find the screen only without the front assembly/bezel but not just the assembly/bezel itself so I went this route of separating it myself.
squeeish said:
Pictures are down for me at this time.
But kudos for the effort. Maybe ifixit should see this and revise their teardown.
Click to expand...
Click to collapse
I have updated the links for the photos now, hopefully this site is more reliable!
I wouldn't mind if someone linked this page to ifixit.
The pics with the detached screen still working are priceless.
electric0ant said:
LOL
I am actually doing a custom mod on the nexus 5 which requires the screen and front assembly/bezel to be separate.
I managed to find the screen only without the front assembly/bezel but not just the assembly/bezel itself so I went this route of separating it myself.
Click to expand...
Click to collapse
When you finish modification share with us the result.
electric0ant said:
LOL
I am actually doing a custom mod on the nexus 5 which requires the screen and front assembly/bezel to be separate.
I managed to find the screen only without the front assembly/bezel but not just the assembly/bezel itself so I went this route of separating it myself.
I have updated the links for the photos now, hopefully this site is more reliable!
I wouldn't mind if someone linked this page to ifixit.
Click to expand...
Click to collapse
Wait...what mod?:what:
davwman said:
Wait...what mod?:what:
Click to expand...
Click to collapse
+1
What is this custom mod that you speak of?
Sent from my Nexus 5 using Tapatalk
All I can say is that it's quite an ambitious mod (for me anyway).
I will definitely let you guys know once I complete it, but it all depended on me being able to separate the screen from the bezel and that worked, so all lights are green!
I just need to source equipment and parts, but with the holidays coming up It likely won;t be until mid-late jan until I will finish this.

[Q] Broken back glass : manufacturing problem or bad luck ?

Dear XDA users,
I bought my Mi 9 early April and after less than a month I have found the back glass broken like this when taking the phone out of my jeans pocket :
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The phone never fell (it has absolutely no marks on the outer metal), I did not perform any special/unusual move with the phone in my pocket, and there was no other items in that pocket (I am used to carry all my phones that way for years).
But this time I just found the mobile like that when I took it out. Note that I am not using any kind of protection.
So I wonder if I just had extreme bad luck or if more devices may have a fragility on their back glass ?
Maybe there was some keys or coins in you pocket and sitting with jeans make some pressure on phones
emprazol said:
Maybe there was some keys or coins in you pocket and sitting with jeans make some pressure on phones
Click to expand...
Click to collapse
No as I wrote above there was nothing else in my pocket. I am used to live and travel with all my phones like that for a dozen years, and I never put anything else in the same pocket to avoid damaging the screen. It worked fine until now...
I wonder if it accidentally got hit or something, I know you said no but it looks like that section near the usbc port is took a hit of some sort.
I had my oneplus back crack, only a few weeks old, never dropped etc but I chalked it up to it must have inadvertently got hit somehow/someway without be knowing as I didn't find others with the same issue.
Ducter said:
I wonder if it accidentally got hit or something, I know you said no but it looks like that section near the usbc port is took a hit of some sort.
Click to expand...
Click to collapse
The cracks in the glass seem to start from the bottom indeed, but I can assure you that the metal all around the usbc is totally clean (there is a small white reflection there on the picture which may be seen as a damage, but it's not).
I cannot exclude that I missed a "hit" on my pocket during the hour which elapsed since the previous phone usage, but it would still be extremely weak for a gorilla glass 5 to break with a "hit" that I wouldn't have felt or noticed :/
kalhimeo said:
The cracks in the glass seem to start from the bottom indeed, but I can assure you that the metal all around the usbc is totally clean (there is a small white reflection there on the picture which may be seen as a damage, but it's not).
I cannot exclude that I missed a "hit" on my pocket during the hour which elapsed since the previous phone usage, but it would still be extremely weak for a gorilla glass 5 to break with a "hit" that I wouldn't have felt or noticed :/
Click to expand...
Click to collapse
Just looking around, can order a new back glass for $10 and it looks simple to replace. That's good at least.
Back removal
https://youtu.be/Pj-6LN53RbE
Replacement back here
It's 3D glass. NEVER leave it unprotected.
2.5D glass on iPhones are much weaker as well (like the front of the Mi 9 which is very close).
3D glass or Edge-Glass (think Samsung Galaxy S7/8/9/10) is also amongst the worst.
No one should go without, AT LEAST, the included case, just because the camera glass isn't sapphire-crystal (9H) but sapphire-glass (5.5H) - like JerryRigEverything test has shown.
Ducter said:
Just looking around, can order a new back glass for $10 and it looks simple to replace. That's good at least.
Back removal
https://youtu.be/Pj-6LN53RbE
Replacement back here
Click to expand...
Click to collapse
Thank you very much for the links. I don't have the tool to heat the back but I may try to get it done in a repair shop.
RedWave31 said:
It's 3D glass. NEVER leave it unprotected.
2.5D glass on iPhones are much weaker as well (like the front of the Mi 9 which is very close).
3D glass or Edge-Glass (think Samsung Galaxy S7/8/9/10) is also amongst the worst.
No one should go without, AT LEAST, the included case, just because the camera glass isn't sapphire-crystal (9H) but sapphire-glass (5.5H) - like JerryRigEverything test has shown.
Click to expand...
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I had a Galaxy S7 before the Mi 9, two years in my pocket exactly the same way with no protections, never had a scratch on the screen or back
Same issue repeated with the rear glass on Mi9
My phone is in a robust case and the rear glass has been broken 3 times now! I have never broken any screen before and I have had phones for over 25 years.
Hi,
I just realize that I forgot to provide feedback here.
So I bought this back cover on Aliexpress : https://www.aliexpress.com/item/33009357325.html
An this heat gun : https://www.aliexpress.com/item/32966891985.html
I replaced the back cover myself and it was quite easy. Have a look at video like this one before : https://www.youtube.com/watch?v=Ta_vYqOfK0Q
Since then, I am enjoying my Mi 9 and never had any problem with broken back or front glass anymore (although I still don't use any cover and hold the phone in my pocket...).
I think that the original back cover that I had was faulty, although Xiaomi never accepted that and refused to repair under warranty.
Good luck with yours !
Laurent
Thanks I will give it a try.
I have purchased all of the replacement screens do far from eBay..
Looks like bad luck. I don't use a case on my Mi 9 with no issues. The back is all scratched up, but no cracks.

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