HTC desire 500 boot problem - HTC Desire 500

hello everyone , a friends of mine have some problems with his HTC desire 500 , the phone is nor rooted, is S-ON and locked ,the problem si that every time u start the phone it automatically boots in to FastBoot meniu and doesn't go any where , i tried to do the recovery and nothing, back to fast boot, tried to reset from factory again same thing.. and everything started with an android crash, he said that, he just opened the phone and the next second he sees an announcement that says "android has stopped working" and rebooted in fast boot mod and since then he cant do anything...i thought that i could fix the problem but there is nothing i can do, my PC doesn't see the phone so there is nothing from outside..or at least i don't know , any suggestions ?! PLS help!!
here is a video of the phone...https://www.youtube.com/watch?v=VvNS5gd3p2o
sorry for the noise its my friend talking....

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When did that whole process begin?
After or before rooting/unlocking/installing a new recovery?
Fliwatt said:
When did that whole process begin?
After or before rooting/unlocking/installing a new recovery?
Click to expand...
Click to collapse
It just began randomly................. when i was on completely stock ....
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