Saving new contact and he disappear after few sec - Galaxy Note5 Q&A, Help & Troubleshooting

hi,
I have a strange bug that make me many times just disappointed about Samsung so much
I get message from Whatsapp. its a new friend. i press add, new contact, i fill the details in the contact screen. i press OK. i see it is saved on google as i wanted.
i go back and... it haven't been saved. I try to search the contact but no sign of it.
I tried another way, I add new contact from the contact built in app of the note 5.
same thing again.
been in a new study group, added all my friends, came home and no one added ...
if i wait a few sec after i add (before get out of the contact screen) or press edit after saved then i have a chance to keep the new contact.
it was a bug on the 5.1.1 ver and now same on android 6.
it is driving me crazy !!!
is it only me ?
is it Samsung ?
It was on many kind of Roms and now also on the stock as well.
and yes, sync is always work on my phone.
Please help !
Thanks

It has nothing to do with Samsung or with your phone. Just clean the cache in settings for Whatssapp then restart the phone. I have a note 5 also and everything is working fine. Eventually uninstall and reinstall Whatssapp.
Sent from my SM-G920W8 using Tapatalk

rafeba said:
It has nothing to do with Samsung or with your phone. Just clean the cache in settings for Whatssapp then restart the phone. I have a note 5 also and everything is working fine. Eventually uninstall and reinstall Whatssapp.
Sent from my SM-G920W8 using Tapatalk
Click to expand...
Click to collapse
Thanks for your answer.
clean is impossible while i have already had a full format and full wipe and i do it many times.
it is a bug i guess.
and what is the connection to whatsapp while the "contacts app is made by samsung and built on the google contacts database ?

Works fine for me. Nobody else seems to be having this issue.
Try starting your phone in safe mode and try adding a contact.
Sent from my SM-N920T using Tapatalk

I just started having this problem few days ago

Happened to me 1 time but I just added them through the gmail contacts on the web and haven't had any issues since. Check the accounts on your phone, check the google account and make sure everything is syncing properly.

I have the same issue on MM Note5. Still no solution?

Related

Sms problem in galaxy tab

Receiving sms but end up in a different contact name. Anyone has this problem? Pls help.
Sent from my GT-P1000 using XDA App
To put it simply just restore factory presets and try again. Should work.
Sent from my SPH-P100 using XDA App
I have experienced the same problem.
How would restoring factory presets help? (and what settings does this actually restore?)
same probleme with mine (SFR France), it suddenly started doing that two days ago and now all new received messages are messed up.
Will try to delete the messaging cache only at first (I have quite a few programs installed and would not like to reset the tablet....)
if anyone has a fix (even if it needs root......) I am happy to know it.
It seems to happen with all android phones BTW, so must be solved somehow no?
Had the same thing, after reboot all messages were in the right conversations.
Sent from my GT-P1000 using XDA App
Nothing new, had this issue with multiple Android devices.
A long long discusion about it, and it seemes google has fixed the sms problems, so its just to await updates from vendors.
PS a good rule to folow is.
Once you open messaging app, let it settle before moving arround in messages.
There have been issues with sms showing up under wrong persons, and sms going out to wrong person, depending on faulty situation.
Btw as long as you always send clean and nice sms's its not a real problem? is it?
Hahaha
snowy
true!
BTW, I have my tab working back ok.
what I did is go on settings/softwares/Manage/ and force closed and deleted all cache from the messaging programs.
after that, I had to reset my SMS ringtones, server phone number and it goes great since!
no format or loss of any message, and everything sorted out.
give it a try, always better than a wipe.
I could not find the path mentioned Settings/Softwares/Manage. Are you talking about Settings from the sms screen, the main tab screen, or something else? Appreciate if you could help to clarify.
Thanks.
DJ_Spray said:
true!
BTW, I have my tab working back ok.
what I did is go on settings/softwares/Manage/ and force closed and deleted all cache from the messaging programs.
after that, I had to reset my SMS ringtones, server phone number and it goes great since!
no format or loss of any message, and everything sorted out.
give it a try, always better than a wipe.
Click to expand...
Click to collapse

Gmail wont send on rooted NC

hey guys just wanted to ask quickly if anyone has ran into the issue of gmail not sending emails. whether its a reply or a new message it just sits on "sending" & the recipient never gets it. appears they simply stick in the outbox
i've tried re-installing gmail to no avail.
anyone ran into this & fixed it?
thanks in advance guys
Seems to be working fine for me.
I too cannot send from Gmail. I have not had time to investigate the cause. I rarely use the nook for email purpose so it is on the bottom of my priority list. I am also curious if anyone else is experiencing this. I will post if I find a solution.
I just tested a new compose and a forward on my NC and it's fine. It took it a bit longer than I expected for it to go through, but both messages made it to the recipient.
thanks guys! more so looking for someone who IS having or HAS had the problem. good to know it works for everyone else tho. i'm sure its something we did while playing around.
no gmail send function
New Nook Color..
I have just installed Cyano 7.2 rc1 and also gapp but I can not do these:
1. Can read gmail fine by using browser .. to gmail.com. for some reason it uses my usual email address and password and shows my gmail fine although very slow to load. ( don't know how it got my login info!!)
2. If i try to reply or send I cannot write a reply as nothing seems to happen when I hit reply, all i get is the window waiting for me to type but no keyboard so I cannot enter a rply.
3. Under apps I cannot login to google , it rejects my email account and pwd. so I cannot access any apps.
4. If i am on google play and try to download I get a msg that I haven't got an account and my devcie is not recognised.
5. FYI If I try to access cyanomod settings I get this "Settings ( process com.android.settings ) stopped unexpectedly also same with google settings.
Please excuse this list but i cannot find anywhere on the net that resolves this issue. BTW It was exactly the same when I started with Cm 7.1 I am using clockwork boot to install the zip files from a microSD 8 GB class 4.
Ideas very welcomed.
Clean install ? Did you wipe data/ system / cache?
Wipe D Cache?
clean boot?
Thanks,
I did a "clean" boot clearing both cache and data. May be this doesn't really clean everything.. I have installed at least twice so I would like to to try a new install into a really cleaned up Nook. Can you please outline the steps for the clean up.
I am using clockwork for the SD initial boot.
Thank you.
BTW I wanted to get a log of what was happening but can't find a logcat except as an app and I can't access Market or google play yet due to "google login problem, mentioned in my first post.
ron themotorman
If you have Seal installed this happens.
Sent from my LG-LS670 using Tapatalk 2

Market keep crashing

Hi..
i'm using galaxy tab running on 2.2 Stock ROM.. and un-rooted.
i got a problem when opening the market, apps , and click the "just in" tab , it just keep crashing.. and there's a notification pop.up saying com.blablabla has stop working, and clicking the "force close" button will close all the apps..
after do some searching in google, some of the articles guide me to hard reset the tab.. but no luck, still got the same problem after hard resetting the device.
any advice ? sorry for the bad english.
Thanks in advanced
This happens to me too. I already flashed a different rom, yet the problem persists.
Sent from my Galaxy Tab via Tapatalk Pro
try to clear market cache go to applications and then go to market application and press clear cache.
Try factory reset if all fails.
Sent from my GT-P1000 using XDA App
I tried that. Hell, I even re-flashed a rom. O_O
thanks for the replies guys.
i asked the local samsung store, and they said it's a bug from the market.
so we must wait till the new version of market are released.
Do the following if ur phone is rooted.
1 clean market cache
2 run market enabler and select t mobile
3 run market the problem should be resolved.
Sent from my Nexus S using XDA Premium App
well im glad i found this thread cause i been having this problem i have noticed it when its on 3g every once in a while but it happens most when its on wifi i have reset my tablet to stock like 3 times and have cleared the cache many other times. i was starting to think that my tablet was messed up or broke...
I think its a server side issue from google. I had this issue as well with stoxk and custom rom. Reflashing did nothing clearing cache. I did change my csc and spoofed to a german operator when my issue got magically fixed on its own.
I agree with above. If I remember correctly, this started since the last update.
ok quick question non android related, has anyone been having problems with gmail while using a pc, like it takes for ever to load or it stays loading? I ask cause I started having my market mess up and now my gmail keeps loading even thouth its loaded. I hope I made sense lol im alsmost falling asleep while I type...
Sent from my M1A2 Abrams Tank using XDA Premium App
it happens to me at times, mostly at work, so im thinking it's a firewall (at work) issue.. what i do is simply login to gmail (using chrome) and once the reloading loop happens, i open gmail in a new tab.
>a little thanks goes a looooong way<
ok cool thanks i just hope google fixes all these issues soon

Facebook App doesn't work after HC Upgrade

Hey everyone,
So I just upgraded my DS7 to Honeycomb, pretty new to this Android thing, so I haven't rooted anything, just running the stock Dell version.
After the upgrade the Facebook App doesn't seem to work. I can log in, but my Newsfeed never displays anything, it just continuously shows the little loading circles spinning around.
Any ideas?
drobyo said:
Hey everyone,
So I just upgraded my DS7 to Honeycomb, pretty new to this Android thing, so I haven't rooted anything, just running the stock Dell version.
After the upgrade the Facebook App doesn't seem to work. I can log in, but my Newsfeed never displays anything, it just continuously shows the little loading circles spinning around.
Any ideas?
Click to expand...
Click to collapse
Have you reset (power off and on) after you update? Check to see if there is an update to Facebook. Mines works fine after the update. After the update, if you did not go through the setup procedure, you might want to do a factory reset to clear out all the old data and begin fresh. I did that and my Streak 7 is working smoothly, no problem at all.
I have rebooted it a number of times, but no luck. I've been thinking about doing a factory reset and then upgrading to HC after that, as almost all my data is stored in the cloud, so I would just need to back up my apps.
I'm still pretty new to Android though, so I'm a little nervous about doing that sort of thing.
My Facebook app is also giving me problems. The newsfeed and profile tab and some of my friends wall wont load all the time. After a reboot it did help but like I said, sometimes I have the same issue. I will keep an eye on it and see whats up.
---------- Post added at 12:37 PM ---------- Previous post was at 12:33 PM ----------
Try opening a friends wall and go back to yours. Play with it a few times back and forth. Also, try an uninstalland update again. Clear cache and data.
drobyo said:
I have rebooted it a number of times, but no luck. I've been thinking about doing a factory reset and then upgrading to HC after that, as almost all my data is stored in the cloud, so I would just need to back up my apps.
I'm still pretty new to Android though, so I'm a little nervous about doing that sort of thing.
Click to expand...
Click to collapse
You have already upgrade to Honeycomb, so all you have to do is a factory reset to clear out the old data. You will not loose your honeycomb update, just the data. Go into the recovery mode: power off, then press & hold the Volume Up and Power button until the recovery screen comes up, then follow the instructions it provide.
mine is working fine... did you try to clear data once?
Try resetting App in Applications
drobyo said:
I have rebooted it a number of times, but no luck. I've been thinking about doing a factory reset and then upgrading to HC after that, as almost all my data is stored in the cloud, so I would just need to back up my apps.
I'm still pretty new to Android though, so I'm a little nervous about doing that sort of thing.
Click to expand...
Click to collapse
Before you reboot, try by going into settings, applications, and then pull up all applications and scroll down to Facebook, when it comes up...click on the "Clear Data" option. It will clear out all setting for Facebook, then go to the Market and check for Facebook updates. Once you've done that, reboot your Streak, then try accessing Facebook to see it it the issue cleared. Facebook works fine on my Streak.
Now comes the big question: How do I remove this Facebook application? Used to have it but was addicted, strangely enough I am unable to remove the application. Am I the only one that does not want to be on Facebook? The service is running and therefore is doing something even if it was just taking up space...... anyone?
Sent from my Dell Streak 7 using xda premium
fix for fb
drobyo said:
Hey everyone,
So I just upgraded my DS7 to Honeycomb, pretty new to this Android thing, so I haven't rooted anything, just running the stock Dell version.
After the upgrade the Facebook App doesn't seem to work. I can log in, but my Newsfeed never displays anything, it just continuously shows the little loading circles spinning around.
Any ideas?
Click to expand...
Click to collapse
Open settings and applications. Select all. Scroll to fb. Wipe data and cache. Fixed
aelaan said:
Now comes the big question: How do I remove this Facebook application? Used to have it but was addicted, strangely enough I am unable to remove the application. Am I the only one that does not want to be on Facebook? The service is running and therefore is doing something even if it was just taking up space...... anyone?
Click to expand...
Click to collapse
pm disable com.facebook.katana
aelaan said:
Now comes the big question: How do I remove this Facebook application? Used to have it but was addicted, strangely enough I am unable to remove the application. Am I the only one that does not want to be on Facebook? The service is running and therefore is doing something even if it was just taking up space...... anyone?
Sent from my Dell Streak 7 using xda premium
Click to expand...
Click to collapse
Root+ titanium back = freeze the app or uninstall
The Facebook 1.7.2 app on my mom's S7 crashes when she clicks the "friends" link if the tablet is being held in landscape mode. It works properly when held in portrait mode.
Wifi only HC update issues
I'm having a lot of the same issues that are being mentioned here.
For starters, I can't seem to install/move apps to SD after upgrading.
Facebook app doesn't work very well (if at all) even with update applied or clearing data. I can cause it to crash simply by selecting the friends tab. I also noticed that trying to add fb via the accounts tab in system settings generates an error. My theory is that this is a bug stemming from contact syncing.
I say this because none of the apps seem to behave correctly in that sense. Twitter and Skype contacts get added even when you specify within the app settings to sync with existing contacts only.
The Paypal app experiences an error upon login, preventing you from getting past that initial screen.
Installing apps via Android Market from another computer doesn't work. You are given the option to send the app but it never shows up on the Streak. I have not tried this again since wiping the device last night.
Note: Prior to upgrading, I reset the device to factory state. Updated successfully. Found all the above issues. Reset to factory state again. No change in behavior. I think the build may be bad, but then again, I'm no expert.
Any help would be appreciated.

No root - com.google.process.gapps stop working

Hi people, I have new phone (SGS III mini).
I have phone 3 days... in phone is stock software. No root, no custom rom.
If I get message via gTalk, I get error "com.google.process.gapps stop working".
Also email notifications from gmail app don't work and g+ notifications also don' work...
I made factory reset and remove and add google account, but nothing work...
Is there any thing, which I can try before servis?
Thanks and sorry for my english...
spajdo said:
Hi people, I have new phone (SGS III mini).
I have phone 3 days... in phone is stock software. No root, no custom rom.
If I get message via gTalk, I get error "com.google.process.gapps stop working".
Also email notifications from gmail app don't work and g+ notifications also don' work...
I made factory reset and remove and add google account, but nothing work...
Is there any thing, which I can try before servis?
Thanks and sorry for my english...
Click to expand...
Click to collapse
Samsung error. Happens to me also.
Wait for a samsung to fix it.
Also try deleting your google account and readding it again.
It helped to reduce number of closings
Sent from my GT-I8190 using xda app-developers app
spajdo said:
Hi people, I have new phone (SGS III mini).
I have phone 3 days... in phone is stock software. No root, no custom rom.
If I get message via gTalk, I get error "com.google.process.gapps stop working".
Also email notifications from gmail app don't work and g+ notifications also don' work...
I made factory reset and remove and add google account, but nothing work...
Is there any thing, which I can try before servis?
Thanks and sorry for my english...
Click to expand...
Click to collapse
Take it back to the shop as faulty. I had a problem with my phone failing to recognise my sim card until I restarted the phone. Also zoom text widget kept on crashing. I had already rooted my phone though. Jellybean has quite a few bugs in it at present meaning some apps act unpredictably.
jazzzy786 said:
Take it back to the shop as faulty. I had a problem with my phone failing to recognise my sim card until I restarted the phone. Also zoom text widget kept on crashing. I had already rooted my phone though. Jellybean has quite a few bugs in it at present meaning some apps act unpredictably.
Click to expand...
Click to collapse
HE DOESN'T need to take the phone as faulty.
I checked every possible forum.
It happened in S3 also.
Until Samsung fixed it with the update
Sent from my GT-I8190 using xda app-developers app

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