Bluetooth Headset Not Working - Huawei Ascend P7

Hi Team,
I installed the ROM update to B853 on my P7 and my Jabra stealth stopped working. It is connecting OK but I cannot hear the caller. I have tested the device with other phones and it is working OK. The Jabra stealth was working when I was on B830. Has anyone experienced this. How can I resolve the issue?
Thanks,
Kabuti

Kabuti said:
Hi Team,
I installed the ROM update to B853 on my P7 and my Jabra stealth stopped working. It is connecting OK but I cannot hear the caller. I have tested the device with other phones and it is working OK. The Jabra stealth was working when I was on B830. Has anyone experienced this. How can I resolve the issue?
Thanks,
Kabuti
Click to expand...
Click to collapse
Hi! Have you tried to use another bluetooth headset in your phone?

Reyse said:
Hi! Have you tried to use another Bluetooth headset in your phone?
Click to expand...
Click to collapse
I Tested another Bluetooth headset and the result is the same. The caller can hear me but I cannot hear the caller. This is pointing to the B853 update. Assistenace will be appreciated.
Thanks,
Kabuti

I've the same problem with the car's bluetooth.

I have same problem past year from the beginning I have P7. Actually this is first time I came across same problem through internet.
Not exactly sure what version was phone originally since that still same with B609 and now B852. I was hoping to improve through updates but with no change. Since this thread I was getting to conclude that this is mechanical problem of my device (girlfriend has P7 from another distribution with no problem).
Testing let me know that it is only related to hearing caller. Streaming audio and others sound related bluetooth services works fine. Met this with various headsets headphones and cars. Still same at one time of ten works fine than nothing with no clue on repetition or pattern.
If we can gather more details may be this worth while to post to Huawei

Any solutions for this problem until now?
I have the same bluetooth issue on Huawei P7 (B852). The issue first appeared with upgrading to Lollipop. Before everything was fine.
Now - as CADAC described above - bluetooth connection seems fine: audio streaming, sync with fitness tracker - everything is ok.
But regarding phone calls I can't here the caller, I even can't here it ringing if I call somebody.
After factory reset / wipe data it first seemed ok, but after a second phone call the problem was there again. I've tested on my car (Mercedes A-Class, Audio 20 System of September 2015) and also with a regular bluetooth headset.
Yesterday I've installed the app "Bluetooth Auto Connect" --> https://play.google.com/store/apps/details?id=org.myklos.btautoconnect&hl=de
Just a little configuration inside the app.
It is currently working!!!! Until now ... Let's see for how long.
Anyone else with this bluetooth audio issue who can share experiences???
UPDATE: The no-audio-issue is back again. Bluetooth Auto Connect doesn't resolve the issue!

Fix Bluetooth Audio - For Calling or Answering Via HandsFree
This is the solution:
https://forum.xda-developers.com/showpost.php?p=71527189&postcount=4
Click to expand...
Click to collapse

Google Now is not the problem as I do not have it installed and still cannot call or answer hands free on the P7. Blue Tooth Auto Connect doesn't solve it either.
Julian

Related

Bluetooth stops/crashes when connected to Car kit

Hi,
When my phone is connected to my car kit (Opel/Vauxhaul UHP) bluetooth sometimes stops randomly. I can turn bluetooth on again with the commmanager and everything is working again. But it can hapen again after a few minutes.
Does anyone have this problem to or even better a solution?
I allready tried all the different Radio Roms, but this didn't solve my problem.
Well with mine i have some hickus but it just happpends once a while.
Most irritating about Diamond and BT in my opinion is that wa have no equalizing for it. and the sound setup from the begining is horrible.
Asked here if anyone has a solution before but none replied.
But as far 2 your problem no. And i use a Pioneer system in my car.
Mauser.NET said:
Hi,
When my phone is connected to my car kit (Opel/Vauxhaul UHP) bluetooth sometimes stops randomly. I can turn bluetooth on again with the commmanager and everything is working again. But it can hapen again after a few minutes.
Does anyone have this problem to or even better a solution?
I allready tried all the different Radio Roms, but this didn't solve my problem.
Click to expand...
Click to collapse
HI
Same was happend with me (Opel), when my battery is low.
orsiga said:
HI
Same was happend with me (Opel), when my battery is low.
Click to expand...
Click to collapse
Mine is not low on battery, but I shall try it once connected to the cigarette lighter.
Nobody else has this kind of problems??
Mauser.NET said:
Mine is not low on battery, but I shall try it once connected to the cigarette lighter.
Nobody else has this kind of problems??
Click to expand...
Click to collapse
I've a JVC head and my bluetooth has no problem.
I have a Honda Accord with handsfree built in and I too am having problems. The phone and car both agree that a connection has been made but when i use it to either ring out or receive a call the radio mutes and when receiving the ringing tone sounds over the car speakers but I can`t hear the caller except on the phone which isn`t very useful. Would a ROM or radio upgrade help or is it just a compatibility problem
davemazo said:
I have a Honda Accord with handsfree built in and I too am having problems. The phone and car both agree that a connection has been made but when i use it to either ring out or receive a call the radio mutes and when receiving the ringing tone sounds over the car speakers but I can`t hear the caller except on the phone which isn`t very useful. Would a ROM or radio upgrade help or is it just a compatibility problem
Click to expand...
Click to collapse
I had this kind of problems also. Also syncing the phonebook gave me problems. You could try JETware, this solved almost all my problems, except now the bluetooth crashes
Mauser.NET said:
I had this kind of problems also. Also syncing the phonebook gave me problems. You could try JETware, this solved almost all my problems, except now the bluetooth crashes
Click to expand...
Click to collapse
Thanks Mauser. I tried Jetware as you suggest and I`m afraid it didn`t help in fact I think it crashed the handsfree system in the car like you. This is the final nail in the coffin for my Diamond. I just can`t get used to it so it`s off to Ebay with it.
davemazo said:
Thanks Mauser. I tried Jetware as you suggest and I`m afraid it didn`t help in fact I think it crashed the handsfree system in the car like you. This is the final nail in the coffin for my Diamond. I just can`t get used to it so it`s off to Ebay with it.
Click to expand...
Click to collapse
I'm sorry to hear that
I am very pleased with my Diamond... I would sooner put my car on eBay than my Diamond
Did you try to check almost everything on in the advanced settings of Jetware? I have also limited the phonebook sync to max 5 entries to debug and on the site of Jetware there wat a fix for Opel car kits.
Keeping my fingers crossed, but until now I haven't experienced any bluetooth crashes.
Mauser.NET said:
I'm sorry to hear that
I am very pleased with my Diamond... I would sooner put my car on eBay than my Diamond
Did you try to check almost everything on in the advanced settings of Jetware? I have also limited the phonebook sync to max 5 entries to debug and on the site of Jetware there wat a fix for Opel car kits.
Keeping my fingers crossed, but until now I haven't experienced any bluetooth crashes.
Click to expand...
Click to collapse
Thanks again Mauser. I tried various settings but without any success, I think the phone is just not compatible with the Honda. Having said that I don`t have much luck with bluetooth at all on the phone. More often than not It just won`t detect other bluetooth devices and when it does it won`t send or receive files so it`s time for it to go and I can go back to a trusty Nokia
Problems here with BT connection to car kit, too. I'm using the built-in car-kit of an Audi A4 (standard one not that with navigation, remote SIM, etc). I've noticed the following issues:
- when I try to make a call, the CD is cut off but NOTHING is heard in the car speakers UNTIL the other party answers the call (and then I start the conversation). No ringing tone, no nothing. I cannot hear the busy tone, or network failure/congestion tone and this is annoying since I have to keep an eye on the phone to see what's happening. I found myself checking the phone when, after calling someone, nothing happened and in fact I got a busy tone and the call ended.
- sometimes, when I receive a call, the CD stops playing but when I answer nothing is heard from the car speakers but only from the phone (as davemazo said also).
- when I receive a call, I hear in the car speakers a "standard" calling tone, not the ringtone I have assigned for that contact
I have to mention that with any Nokia I had before (and still have one as a second phone), these problems do not exist. I know there is a compatibility between Audi factory installed car-kits and Nokia, but BT is a standard and most of the functions should be supported despite the phone model/type. I've tried also with an iPhone and it's working great, as my Nokia do. I don't understand why it is like this with the Diamond. In fact, I think it is not related to Diamond itself...it's doing like this with ANY Windows Mobile device I've tried in the past (Orange C600, Samsung I600).
Are there any solutions for this? A CAB, a new BT radio, a software, anything?... I don't want to buy a new BT car-kit and try with different models until I find something compatible
Thank you for any info/tip
Rapier said:
Problems here with BT connection to car kit, too. I'm using the built-in car-kit of an Audi A4 (standard one not that with navigation, remote SIM, etc). I've noticed the following issues:
- when I try to make a call, the CD is cut off but NOTHING is heard in the car speakers UNTIL the other party answers the call (and then I start the conversation). No ringing tone, no nothing. I cannot hear the busy tone, or network failure/congestion tone and this is annoying since I have to keep an eye on the phone to see what's happening. I found myself checking the phone when, after calling someone, nothing happened and in fact I got a busy tone and the call ended.
- sometimes, when I receive a call, the CD stops playing but when I answer nothing is heard from the car speakers but only from the phone (as davemazo said also).
- when I receive a call, I hear in the car speakers a "standard" calling tone, not the ringtone I have assigned for that contact
I have to mention that with any Nokia I had before (and still have one as a second phone), these problems do not exist. I know there is a compatibility between Audi factory installed car-kits and Nokia, but BT is a standard and most of the functions should be supported despite the phone model/type. I've tried also with an iPhone and it's working great, as my Nokia do. I don't understand why it is like this with the Diamond. In fact, I think it is not related to Diamond itself...it's doing like this with ANY Windows Mobile device I've tried in the past (Orange C600, Samsung I600).
Are there any solutions for this? A CAB, a new BT radio, a software, anything?... I don't want to buy a new BT car-kit and try with different models until I find something compatible
Thank you for any info/tip
Click to expand...
Click to collapse
Hi Rapier,
I also had a SPV C500, MDA Compact, Qtek 8500, Samsung I600, HTC Touch Dual and now the Diamond. The only one which gave me no troubles was the SPV C500, but I think that was because this phone didn't support phonebook synchronization and had no network identification/signal strength over bluetooth.
After the SPV C500 it went wrong. First I noticed that after a hard reset it worked for a few days. Later (about 2 years later ) I found out that it was because the call history was going to long to sync over bluetooth.
Then I found Jetware in which you can limit syncing to any number of items. They even had a fix for the connection to my carkit.
Unit now... it works like a charm... but keep my fingers crossed
I don't know if your carkit is a Audi UHV, but I saw that they had a fix for that too! You have to just install Jetware and then run the fix-file from your phone. Good luck!!
P.S. I am in no kind related to Jetware, I just found out that it worked for me.
Yes, I have an Audi UHV 6634. Thank you for the info, I'll try that and post the results here. Though, my car-kit is not the advanced one and I don't have to sync anything with it (contacts or something else). It's most working as a plain hands-free device, no extra functions...speaking of which, I've noticed that on the phone is detected as "hands-free"...why not "car-kit" as I know a car-kit has other functionality as well? This is the "standard" BT device for any audio enhancements (even if it is a car-kit not a BT headset), or I have to activate something to be recognized as car-kit?
Mauser.NET said:
Jetware? I have also limited the phonebook sync to max 5 entries to debug
Click to expand...
Click to collapse
my Honda system doesn`t read the sim I can only dial out via handsfree using contacts i`ve entered into the Honda system otherwise I either have to read the number to the system and it will ring out (most of the time anyway) or make the call on the phone (illegally obviously) cancel the call and then say "redial" and the system makes the call. So uless I`m misunderstanding this setting I don`t think it will help me.
I`ve searched the Jetware website and I couldn`t find a fix for my Honda
UPDATE: So...I've downloaded it, install it on my Diamond (including the extension file for Audi UHV) and...no change. Everything as before with both issues. Disappointed, I've uninstalled Jetware then...surprise. AFTER uninstall, I can now hear through my car's speakers the ID ringtone Maybe some BT settings were altered and remained like this after uninstall, but I don't know why it didn't work when Jetware WAS installed...strange.
Anyway, many thanks...at least half of the problems are now solved and this only by install/uninstall a program...that's cool. I must now find a way to make the car kit ring when I make a call, this is still an issue.
P.S. I've seen that Diamond support Headset and Handsfree profiles...and when connected to my car kit is set as Handsfree. I suppose this is better than Headset...but still no ring out tone.
Rapier said:
UPDATE: So...I've downloaded it, install it on my Diamond (including the extension file for Audi UHV) and...no change. Everything as before with both issues. Disappointed, I've uninstalled Jetware then...surprise. AFTER uninstall, I can now hear through my car's speakers the ID ringtone Maybe some BT settings were altered and remained like this after uninstall, but I don't know why it didn't work when Jetware WAS installed...strange.
Anyway, many thanks...at least half of the problems are now solved and this only by install/uninstall a program...that's cool. I must now find a way to make the car kit ring when I make a call, this is still an issue.
P.S. I've seen that Diamond support Headset and Handsfree profiles...and when connected to my car kit is set as Handsfree. I suppose this is better than Headset...but still no ring out tone.
Click to expand...
Click to collapse
No thanx! I'm glad I could help
Mauser.NET said:
Hi Rapier,
I also had a SPV C500, MDA Compact, Qtek 8500, Samsung I600, HTC Touch Dual and now the Diamond. The only one which gave me no troubles was the SPV C500, but I think that was because this phone didn't support phonebook synchronization and had no network identification/signal strength over bluetooth.
After the SPV C500 it went wrong. First I noticed that after a hard reset it worked for a few days. Later (about 2 years later ) I found out that it was because the call history was going to long to sync over bluetooth.
Then I found Jetware in which you can limit syncing to any number of items. They even had a fix for the connection to my carkit.
Unit now... it works like a charm... but keep my fingers crossed
I don't know if your carkit is a Audi UHV, but I saw that they had a fix for that too! You have to just install Jetware and then run the fix-file from your phone. Good luck!!
P.S. I am in no kind related to Jetware, I just found out that it worked for me.
Click to expand...
Click to collapse
Hello,
I have a Mercedes car kit and facing the same issue as you: everything works perfectly for a few days when hard-resetting my device, even with my 500+ contacts (they are loaded in less than a minute), but after a few days/weeks I can't get to have my call history or contacts displayed in less than half an hour!
Yesterday I thought I'd just hard reset my device because I had this problem again, but unfortunately it didn't work!
Guess what I have done differently this time: yes, I backed up and restored my call history, which I hadn't done the previous times! So I guess it is indeed related to the call history, but I can't test for now!
I have installed JetWare and limited the call history to 5 numbers, I'll try this tonight and I'll keep you informed...
Hello,
So I have tested this yesterday (installed Jetware and limited the call history to 5 numbers), and now it works FLAWLESSLY! I can browse through my 500 contacts instantaneously when I pair my phone with my Mercedes car kit.
So, in my case it was also clearly the CALL HISTORY that was causing problems... A BIG BIG thanks to Mauser for pointing out this!
I'm also having problem connecting my Diamond to my Volvo S80. All the other functions work except that I could not hear the other party through my car stereo and I also could not diconnect the call with my car end key.
I'll try the Jetware and I'll report back later. Thanks for the pointer.
turt said:
A BIG BIG thanks to Mauser for pointing out this!
Click to expand...
Click to collapse
No thanx! ... glad I could help

[Q] Issue with Audio Bluetooth on P7

Hey guys, would really need a hand on this one please
I Have just bought a Huawei P7 and i have an issue with the bluetooth when wanting to use the audio bluetooth either in my car (though my Parott device) or through the bluetooth speaker. Both are working perfectly with my Samsung tablet and i can hear easily the music through bluetooth..
Has anyone encountered this issue before? Or do you have any idea how to solve this issue please?
Many thanks
Best
Ouiouitn
Upgrade ROM first to nevest wersion.
I hade BT problems on old B116.
Sent from my HUAWEI P7-L10
Thanks but still same issue....
Ziolek67 said:
Upgrade ROM first to nevest wersion.
I hade BT problems on old B116.
Sent from my HUAWEI P7-L10
Click to expand...
Click to collapse
Hi there,
thanks alot for your reply and i have followed your advice, i've upgraded my ROM to the latest EMUI 3.0 P7-L10V.........B609 on Android 4.4.2 and still i have the same problem.
I've checked if it was a compatibility problem with my bluetooth device in my car and i have linked it with the Huawei Honor 6 (belong to a friend of mine) which is newer (based also on the latest EMUI 3.0) and it works perfectly.....the audio bluetooth works perfectly!!!
For my case, there is only a standard bluetooth that works in my car which means answering and calling phone calls, but listening to my music from my P7, it doesn't work at all!!!
Any other solutions you might suggest?
Many thanks
Best
Fix Bluetooth Audio - For Calling or Answering Via HandsFree
Hi!, if u have problem answering or making a Call via Bluetooth Audio, the source are Google Now.
To fix this issue go to Google Now configuration -> Voice -> "Ok Google" Detection -> And disable: On Google App and others features.
Then restart your phone and have Fun!
Jecaros said:
Hi!, if u have problem answering or making a Call via Bluetooth Audio, the source are Google Now.
To fix this issue go to Google Now configuration -> Voice -> "Ok Google" Detection -> And disable: On Google App and others features.
Then restart your phone and have Fun!
Click to expand...
Click to collapse
Jecaros, almost threw out my P7. This did the trick after trying almost everything (rom updates, factory reset,..). In my car "Media audio" wasn't showing so I figured some other app was hijacking this service.
Build: P7-L10C900B852
Thanks!

Issue using Car Handfree calling on MI5

Hi,
I've recently gotten the Mi5 and one issue that i have discovered is that when i connect it to the car hands free (Toyota Yaris with Toyota Touch 1) It doesn't let me speak and i can't hear the person on the other end.
There is a workaround where i would have to on the phone swap the output from Bluetooth - Handsfree - back to bluetooth and then it starts working again. I'm not sure its possible to replace the stock phone app on the device but although there is a work around it defeats the purpose of hands free calling if i have to do that while in the car!
Anyone have any ideas for a fix?
Thanks,
gavrai said:
Hi,
I've recently gotten the Mi5 and one issue that i have discovered is that when i connect it to the car hands free (Toyota Yaris with Toyota Touch 1) It doesn't let me speak and i can't hear the person on the other end.
There is a workaround where i would have to on the phone swap the output from Bluetooth - Handsfree - back to bluetooth and then it starts working again. I'm not sure its possible to replace the stock phone app on the device but although there is a work around it defeats the purpose of hands free calling if i have to do that while in the car!
Anyone have any ideas for a fix?
Thanks,
Click to expand...
Click to collapse
Handsfree on my android head unit works perfect. sorry cant offer a solution
skoobee said:
Handsfree on my android head unit works perfect. sorry cant offer a solution
Click to expand...
Click to collapse
I did forget to mention that it worked fine with the Oneplus One it just appears to have this strange bug on the Mi5
Hi gavrai,
I have the same bluetooth issue. But when I answer the call using my phone I can talk using my car's audio without using the 'Bluetooth - Handsfree - back to bluetooth' method.
I am running the MIUI Global 7.2.4.0.0(MAACNDB) on my Mi5 connecting to a Volvo V40.
When I connect a HTC M7 or M8 to the car everything is working ok.
Hope someone has an idea
Maybe we should check the Xiaomi forums if there are any.....
I've got a mi5 and if I'm listening to music and then use the speaker of the phone, i.e. make a call, receive a call, make a voice recording to send via FB messenger or voice recording to send by text, then, when it switches back to music/podcast/bluetooth, the music/podcast starts skipping, like a record. I cannot figure out how to stop this glitch from happening. I've had one or two updates since I got the phone but this keeps happening and it's really frustrating. The only way I can stop the skipping is to turn off my bluetooth and then turn it back on. Any one have this issue or know how to fix it? Thanks

Bluetooth issues Zui 11

Dear XDA-devs,
I am having issues with the stock version of Zui 11 (made possible by SrCDA)
When i connect Bluetooth headphones or in-ears, audio does not come through, no sound at all (i tried several all have the same issue). YouTube also keeps stuttering after connecting headphones.
Can anybody help?
PS the phone is not rooted
Kind regards
Same thing happen to me, no solution yet?
Sheep888 said:
Dear XDA-devs,
I am having issues with the stock version of Zui 11 (made possible by SrCDA)
When i connect Bluetooth headphones or in-ears, audio does not come through, no sound at all (i tried several all have the same issue). YouTube also keeps stuttering after connecting headphones.
Can anybody help?
PS the phone is not rooted
Kind regards
Click to expand...
Click to collapse
Did you try this https://forum.xda-developers.com/pr...de-fix-bluetooth-audio-a2dp-aptx-gsi-t3950938 ?
Yes i did. But what finally helped was clearing the cache of the Bluetooth and bluetooth midi system apps. But i am still having issues with the notifications :s
Sheep888 said:
Yes i did. But what finally helped was clearing the cache of the Bluetooth and bluetooth midi system apps. But i am still having issues with the notifications :s
Click to expand...
Click to collapse
Which issue?
Good point, i forgot to explain the issue
I eventually received notifications for Whatsapp and Gmail, but the phone would not vibrate or ring. I checked the notification settings for the apps and i checked the settings for ZUI security and the vibration settings but nothing worked. The phone would not vibrate or ring when i received an app or email.
I use Sony WH1000XM3, for bluetooth problem I finally solve it by entering developer option and change the bletooth codec to Qualcomm aptX HD
Bluetooth issue is fix on latest ZUI 11 update to Android 10

Bluetooth microphone stopped working for everything except phone calls

Hi,
Since a few weeks I have a very annoying issue with my Note 9. The phone stopped using the microphone of a bluetooth device for all apps. It still uses the mic of BT for phone calls...
I have tested it with the following apps: Zoom , Teams, Skype and Whatsapp (voice). And also for recording video and the Samsung voicerecorder.
All of these apps worked perfect until a few weeks ago.
I have tested to following devices: my Sony MX1000 headphone, an old Jabra earset, a new JBL in-ear set and also my bluetooth carkit in the car.
All of these devices still work perfect with the phone of my wife.
And all of these devices use their microphones making phone calls.
Around the time it stopped working I started to use a Huawei GT2. So I installed their Health app. On the same day I recieved my JBL earphones. Not sure if that has anything to do with this issue.
I have done a factory reset twice. No luck...
The helpdesk of Samsung can't help. They advise to do a reset... Again...
It drives me totally crazy!
Is their anyone that can provide me some help?
Kind regards,
Peter
PS. I heard that Android 11 has a microphone switcher... Unfortunately the Note9 will never receive this version of Android.
same issue with my mi 10t pro,i think there is also some issue with your phone's mic

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