Failed OTA update MarshMallow XT1068 - G 2014 Q&A, Help & Troubleshooting

My phone is Moto G 2014 XT1068 Dual SIM with 5.02 Lollipop. The phone is unlocked but unrooted. I received the OTA notification for upgrading to MM. The process failed. Recovery mode was "no command available" (in Italian). So I installed TWRP recovery instead. The OTA prompt aimed at updating to MM reappared. After have Launched the updating process, the phone entered in TWRP recovery displaying the following error message:
"Package expects build fingerptint of motorola/titan_retaildsds/titan_umtsds:5.0.2/LXB22.99-16.3/5:user/release-keys or motorola/titan_retaildsds/titan_umtsds:6.0/MPB24.65-34/31:user/release-keys; this device has Motorola/omni_titan/titan:5.1.1/LYZ28J/2:eng/test-keys.
Updater process ended with ERROR: 7
Error installing zip file '/cache/Blur_Version.22.56.3.titan_retaildsds_retaildsdsall.en.03.zip
Done processing script file
MTP Enabled".
Any suggestion to allow OTA update to work properly?
Thank in advance.
---------------------------
I have solved the problem reinstalling Stock Lollipop 5.0.2. I now guess that the problem derived from the fact that I had changed the logo to avoid the annoying warning about the risks of having the phone unlocked.
Hope this may be helpful for those that have done a similar change in their phone.

Related

[Q] XT1064 Lollipop ota assert failed, installation aborted [Update: Solution Found]

I have a Consumer Cellular XT1064 running 21.11.17.titan_retuaws.retuaws.en.US.na with an unlocked bootloader and am having trouble applying the lollipop ota upgrade patch. When I attempt to apply the patch in stock recovery, I get an error durning "Patching system files". The error reads "assert failed: apply_patch(*/system/framework/framework-res.apk" followed by a series of letters and numbers, and ultimately ending with "installation aborted".
I previously successfully applied the ota and was running Lollipop using this guide. While attempting to root, I couldn't get twrp to persist after a full boot nor could I successfully install supersu, so I decided to start from scratch (probably a bad move) and followed those same steps again, but this time ran into the assert failed error described above. I tried re-locking the bootloader, thinking that may help, but got error messages during the process, so that's a no-go. I've scoured the forums and web for another solution, but haven't come up with anything so far.
Maybe there are some files/settings that aren't being completely restored to 4.4.4 stock through the manual flashing process? I can't get RSD Lite to recognize this phone (even though it recognizes my Droid Maxx just fine).
Any other thoughts or suggestions would be much appreciated.
Solution for XT1064 assert failed errors when applying Lollipop ota
After much trial and error, I successfully found a way to get rid of the assert failed errors and get back to Lollipop. Thanks to diamondjoker5, I obtained the original retail firmware 21.11.23 and used fastboot commands to flash it over the 21.11.17 firmware. I then let the phone fully boot into 21.11.23, powered off, then followed the original ota update procedure once again, without any errors.

OTA for rooted XT1068 Indian version is failing

Hi, it initially rooted my XT1068 and a day before I received the notification for software update to Lollipop, I opted in for the update, but when I started the update the Recovery mode booted by and when I tried to install from the Recovery by selecting the downloaded file "Blur_Version.21.11.23.titan_retaildsds.retaildsds all.en.03" it gave me error saying:
"Package expects build fingerprint of motorola/titan_retaildsds/titan_umtsds:4.4.4/KXB21.85-23/19:user/release-keys."
Your device has "motorola/titan_retbr_dstv/titan_udstv:4.44/KXB21.85-18/24:user/release-keys".
I got the above message after trying to restore to the stock version from the files in this post :http://forum.xda-developers.com/mot...windows-tool-moto-g-2014-xt1068-dual-t2983295
Prior to the restore which is when I rooted the device, I got the error as "Your device has "motorola/titan_retaildsds/titan_umtsds:4.4.4/KXB21.85-14/9:user/release-keys"
Can someone help me how can I restore the exact firmware?

[Q] Error Failed to Validate System image

Good day
I was trying to update my 2014 Moto G XT1068 from (Kitkat) 4.4.4 to 5.0.2 (Lollipop)
from following this link
http://forum.xda-developers.com/moto-g-2014/general/official-lollipop-indian-ota-captured-t3002674
Now forgive cause I am new to rooting etc, when I did try and root the phone using the global firmware, my sim was disable. So I decided to use differnet firmware with resulted in sim card not getting signal. So I end up using the Brazilian update for the firmware, and ended up having the phone in AP Fastboot Flash Mode with the error is " Error Failed to Validate System Image"
I have tried using different firmware to get back the phone to work, but to no luck, I am asking what steps can I take now to try and fix my problem.

failed system update

Hi I was rooted with kingroot, and saw i had a system update, so I unrooted and tried to update, but when I got to the bootloader, I got an error "failed to validate boot image" and "failed to validate recovery image" and when I restart the phone, it boots and then attempts to install the update again, and now my phone is unuseable.
Anyone have any ideas on how to fix this
Thanks
ps my bootloader is locked
XT1072 5.0.2
http://forum.xda-developers.com/showthread.php?t=3086069

Moto G2 Indian Version, Failed to validate system image

Hi,
I tried installing(downgrading) KitKat in my Moto G2 from CynogenMod 12.1
I have tried KitKat and Lollipop both but every time I get same error.
"Failed to validate system Image"
I locked bootloader I guess the last time I flashed Lollipop 5.0.2
Phone shows Device is Locked. Status Code:2
Can someone guide what I need to do? As every time I try to do a Powerup, it takes me to fastboot mode with above mentioned error message.
TIA
PS I forgot to mention that I had unlocked bootloader while installing CynogenMod 12.1, while flashing 5.0.2 I locked boot loader again.
your getting this error "Failed to validate system Image" because you have locked the bootloader.
unlock it first to flash [KK]/[LP]

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