Google maps/GPS issue - Galaxy Note5 Q&A, Help & Troubleshooting

Hey dudes, recently I've been having a problem with my note 5 where google maps/gps just doesn't work unless I reboot my phone. I'll put in the address and my location will be detected, but once I start driving the location doesn't move, it's as if the app is frozen, but it isn't. Rebooting and reopening the app makes it work which makes me think it must be software rather than hardware? I have factory reset the phone, but the problem persists. Any ideas for a solution?

GPS Toolbox app, use it, if it doesn't work try a different navigate app, like waze.
https://play.google.com/store/apps/details?id=com.eclipsim.gpsstatus2

I'm having the same problem. GPS seems to know generally where I am, but not enough to guide me through the navigation. If I ask Maps to tell me where I am right now (stationary, at home), it locates me two blocks away. If I ask Maps to navigate me while I'm on the road, it finds me a route from where it thinks I am, but is unable to update my location once I start moving. My location seems to jump around a lot during navigation and it shows me driving in the middle of the block two blocks away.
I've been trying to find an answer to this online but can't find anything helpful - my location services are on, power saving mode is off, locating method is GPS, Wi-Fi, and mobile networks. I've tried turning location off and back on, I've tried restarting the phone. Nothing works. The problems started when I woke up (e.g. didn't change the settings and suddenly it went wrong) and the phone didn't drop or anything.
GPS toolbox did nothing for me. Waze is having the same problem. I even downloaded Mapquest, thinking that Waze was using Google tech and that was the issue, and Mapquest is having the same problem. This is so frustrating - any ideas?

I have the same issue with my Note 5. I have even had my handset replaced to fix this issue. But I'm stuck with the same problem. There is something seriously wrong with these devices and Samsung needs to own up to it. Considering how much these devices cost, you'd expect everything to work.

Related

Navigation stuck on "Searching for GPS"

Whenever I use the navigation feature in Maps, it gets stuck on "Searching for GPS." I've left it like that overnight and nothing happened. The entire time, the GPS icon in the notification bar is blinking. I've downloaded the GPS Status app and it can't seem to be able to find my location either.
I've tried wiping everything, installing different roms, reinstalling the radio but nothing seems to be able to fix the problem. Navigation worked fine before. This problem just popped up out of nowhere. I've tried it when I'm outside, in different cities, but that hasn't helped. I unlocked my phone so I'm a bit concerned about having to send it into HTC.
Anyone else have the same problem or have any suggestions? Any help would be greatly appreciated.
i'm having the same problem, N1 CM7.0.3 ROM
I've wiped the cache and data on the Maps APP, still having the same problem.
Any help
I sometimes get this issue
I fix it by turning off the GPS, waiting till the GPS icon disappears from the notification bar, then turn on the GPS again. and it gets a GPS lock right away.
one method which helps me to troubleshoot GPS in N1 is to install the free apps GPS status. under sub-menus tools, manage A-GPS state, there is the option to reset GPS data (essentially a reboot of GPS w/o powering off the phone). often when i completed that procedure, and downloaded new GPS assistance data (via wifi, should take no time), GPS lock-on could be achieved within a minute provided i'm outdoor or near window. if GPS lock-on can be achieved with GPS status, then, in theory, the same can be achieved in google map or in car mode. if google map still can lock on to the GPS signals, then i may get another google apps package and flash it into the phone again.
i do come across some custom roms in which GPS function has become crippled, but CM7.0.3 is NOT one of them.

[Q] [SOLVED] GPS suddenly stopped locking, ideas?

I have a rooted SGS, but with the official ROM 2.2 (unfortunately, until the EUR 2.3.3 official rolls out for my area. I always had extremely slow GPS locks, even worse compared to the Magic and ZTE Blade I had. I had never modified the NTP server, but anyway this affects fix time only if you are connected to the internet.
2 days my GPS went off. Specifically, launching an application such as igo does makes the satellite icon in the status bar flash, indicating that it tries acquire a GPS fix. And then the icon ... disappears! First time I see something like that. Closing and reopening a navigation application, the icon now does not appear at all, as if GPS is totally disabled. But the application does not complain about lack of GPS functionality!
The only way to make the GPS icon to appear is to reboot and restart a GPS-using application. Then the icon disappears again. This happens with Google Maps, iGo, Navigon.
Running GPS Status is a bit different. In this case, the GPS icon remains flashing as long as the application remains active. But no fix whatsoever is achieved... I have tried to Reset A-GPS data and download new data into it. Nothing.
Relating what can be changed on the mobile, I remembered that just upgraded the version of google maps sometime a few days ago and I enabled caching to be able to off-line browse maps. Thinking that this could somehow be the culprit, I disabled offline browsing and rebooted again. Problem persists. Even tried changing the SUPL server, as mentioned in http://www.addictivetips.com/mobile/...air-and-froyo/
Any ideas on what might be wrong here. The phone is in perfect condition, no crashes, NOTHING! It is within the guarantee period, but I'd hate returning it. Any info will be appreciated.
Phone firmware is given in my signature. This phone is, and has been, running official 2.2 out of the box. No custom firmwares on it ever.
It was that damned Google Maps update after all! I stumbled into this: http://www.google.ru/support/forum/p/Google+Mobile/thread?tid=53e25a0d053f4eeb&hl=en
Uninstalled (the updates over the stock) Google Maps and presto: locked just fine!
Case solved

GSM/Cell location is stuck, GPS works fine

I've been on official Resurrection Remix, when about a month ago I visited a place I never travel even nearby. I set navigation, got there. I went back by memory, so it was the last position of navigation.
Now everytime I don't have GPS fix, it shows I am on the exact spot I navigated to. When I go out, get GPS fix, it shows my real position and all navigation works (I tried yesterday, to see if it would at least stick to another location, but it didn't).
The problem survived clean flash of unofficial RR by Luis - https://forum.xda-developers.com/xi.../unofficial-resurrection-remix-5-8-5-t3706456 - with Titanium Backup restore (only user apps+data), which leads me to the conclusion it's either problem in some user app, or it's stuck on Google account. I tried to disable and delete whole Google Location history, no change. Changing account in maps, no change. I'm out of ideas except for complete wipe, but I don't have much time to experiment like that.
Could someone please point me to anything I could wipe (some user app that keeps the last location) or how to filter adb logcat to get some useful data? I tried googling, but I probably don't know what exactly to search for. Thanks in advance.
Update: I tried app Network Cell Info Lite, on LTE it shows Cell Location not found and shows no neighbors (cell towers I presume). When I disabled LTE (in *#*#4636#*#*) and left only GSM, I got more neighbors and after a while the right location. When I turn LTE on again, it jumps back to the wrong location almost immediately.

Gps stopped working. Kind of

So i recently switched from sprinit to verizon and at the sametime updated my phone with the new system update. Since then my gps randomly stops keeping track of my location in a trip. I downloaded a gps tool from the app store and when it happens i use the app to reset my gps and it works. But then later if I use google maps again it randomly gives me the same issue. Its a easy enough fix but its annoying to have to keep doing that.
Was hoping there was some kind of fix or am I just unlucky and the gps is starting to go out.
Any help would be appreciated.
Thanks
Check here...settings, connections, mobile network. Make sure u r on lte/cdma for Verizon
Sent from my SM-N950U using Tapatalk
chefjl said:
Check here...settings, connections, mobile network. Make sure u r on lte/cdma for Verizon
Sent from my SM-N950U using Tapatalk
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Click to collapse
Ya it was set to global. Hopefully it fixes it. Will test it out later when i need to leave work.
Having the same issue. I believe it started occurring after software update: N950USQU7DSL5 which was pushed out early February for me.
sjsuguy83 said:
Having the same issue. I believe it started occurring after software update: N950USQU7DSL5 which was pushed out early February for me.
Click to expand...
Click to collapse
Ya I switched over from global to lte/cmda like chefji suggested and it helped were its not occuring as much but I still have the issue. Hopefully it gets fixed. If not i may have to try to revert back to an older update.
I just saw this thread after posting my questio above. Same issue and I'm on Verizon too. Mine has always been a Verizon phone. I dont recall exactly when the problem started but definitely within last 2 months. Never had issues before. For me, the workaround seems to be to use an app called GPS Fix/Optimizer and on the home page of that app, click on the button that says System off on bottom left and turn it to System on. I hate having to do these extra steps and never had a problem with any other Android phone doing this.
Try wiping the Cache Partition. If that doesn't help, backup your device and perform a Hard Factory reset.
iceepyon said:
Try wiping the Cache Partition. If that doesn't help, backup your device and perform a Hard Factory reset.
Click to expand...
Click to collapse
Wipe cache partition but there is no reason to do a hard factory reset. This is a GPS problem and not a software issue. It is not isolated to Note 8 phones but seems to affect S9, S9+, Note 9, Note 10, and possibly a few others. It also started early Feb after Note 8's received a security update and the others received the Android 10 update. Samsung, Google, and especially Verizon are all pointing fingers at each other for blame instead of working together to try and come up with a fix. One thing I have found is that unlike the countless Android phones I have had in the past, there is absolutely no way to control the GPS. There no longer is an on/off switch. The best available choice is to search deep in settings to find Location but the only thing it controls is on/off switches for Wifi Scanning or bluetooth scanning. Turning both of those on now is considered High Accuracy. The only thing that has worked for me is using an app called GPS Fix/Optimizer in conjunction with an app called GPS Status. By using both of those apps before using Waze or Google maps, allows me to successfully navigate and it can find my exact position. I have also discovered that besides Waze and G Maps, many are reporting the same kind of problem with other location based apps such as Uber and Lyft. This needs to be fixed and I could care less which company is at fault but one of them needs to step up or all need to come together and figure out the problem...
mikeyk101 said:
Wipe cache partition but there is no reason to do a hard factory reset. This is a GPS problem and not a software issue. It is not isolated to Note 8 phones but seems to affect S9, S9+, Note 9, Note 10, and possibly a few others. It also started early Feb after Note 8's received a security update and the others received the Android 10 update. Samsung, Google, and especially Verizon are all pointing fingers at each other for blame instead of working together to try and come up with a fix. One thing I have found is that unlike the countless Android phones I have had in the past, there is absolutely no way to control the GPS. There no longer is an on/off switch. The best available choice is to search deep in settings to find Location but the only thing it controls is on/off switches for Wifi Scanning or bluetooth scanning. Turning both of those on now is considered High Accuracy. The only thing that has worked for me is using an app called GPS Fix/Optimizer in conjunction with an app called GPS Status. By using both of those apps before using Waze or Google maps, allows me to successfully navigate and it can find my exact position. I have also discovered that besides Waze and G Maps, many are reporting the same kind of problem with other location based apps such as Uber and Lyft. This needs to be fixed and I could care less which company is at fault but one of them needs to step up or all need to come together and figure out the problem...
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Click to collapse
Hello, I am having the same problem. I have a Galaxy Note 8 from AT&T, this problem started end of February, workaround is to switch the location OFF and then back ON but is annoying. I reset network, clear cache and nothing fixed the problem so I thought was a problem in the phone itself so I submitted a claim to Asurion, got the brand new replacement phone and the following day exact same problem appeared.
Now reading this thread I am fully convinced that is a bug. I hope it gets solved ASAP.
I posted about this on another thread and what I have stumbled on:
https://forum.xda-developers.com/showpost.php?p=82337821&postcount=18
I have seemed to narrow it down to it only happening when I connect my Note 8 to my 2016 Chevy Silverado and use Waze or Google maps on my radio via Android Auto. I made a few changes that I mentioned in the above thread to the battery settings for a couple apps. Because of the VID, I haven't been driving as much so I haven't done a lot of testing but this has seemed to help.
Well I thought it was fixed but it doesnt seem to be and it really seems to be an Android Auto glitch. Just yesterday, I had to run a couple errands and had phone plugged in for Android Auto. First couple trips, it worked just fine. Then one more trip, all I saw was the floating blue dot in Waze. While still plugged in to my Chevy, I went to GPS Fix and clicked to turn system on. I then went to GPS Status and it couldnt get a location fix. In GPS Status, I also selected Manage A-GPS State. First I tried reset and no fix. Then I did download and again, no fix. I gave it a little bit of time to see if it would work but it didnt. So next I unplugged my phone from my Chevy and again checked in GPS Status and no fix. I again went into Manage A-GPS State, reset, no fix, then download, and it fixed on my location right away. So for me, this is really pointing to an Android Auto issue. Hopefully a fix will come along soon...
Just to add, Waze had already been started once I fired up the Android Auto on the My Link Chevy radio as I had started a route. Waze was still running in the background when I disconnected from my Chevy radio so that kind of eliminates Waze as the problem, at least for me. Especially when GPS Status couldnt get a fix while I still had Android Auto running on my Chevy but as soon as I disconnected and ran through the GPS Status reset and download, I had a fix and Waze worked fine again.
Has this been resolved yet? Any fixes found?
Not completely resolved yet but the annoying workaround gets it working again. It should just work on it's own without all the extra steps. And I was able to get semi confirmation after creating a thread in the Google Support sub forum for Android Auto. I am being told that when plugging in the phone to use Android Auto that Android Auto attempts to also connect to the gps in my Chevy. It's kind of confusing and dont quite understand exactly what is happening. My vehicle does not have a dedicated gps system but I am being told that there could be some kind of GPS in the vehicle anyway and that could be causing the problem. I call BS on this info but I also didnt have any part of creating Android Auto. If this is what is happening, it pretty much says that Android Auto is probably the cause of the issue. I dont need military precision on my gps location and my phone inside my house will give me an accuracy of around 10 feet. No reason to be more accurate than that and this shouldn't even be a part of the Android Auto app.
https://support.google.com/androidauto/thread/45792804?hl=en
I posted this in the other thread but I'll add it here for completeness. I'm having the same issue on an unbranded note 8. But I'm not using android auto. I can use gps tools and it holds a lock fine. But if additional programs are launched, waze, maps, jbv1 I lose lock.
My Note 8 has the problem, I am not using WAZE, I am using The FitBit App with my VERSA 2, My Husband has the Note 9 and is using the FitBit App with his VERSA 2. His resulting miles walked and my resulting miles walked should be almost identical. They are not. I am consistently showing less miles than he does. When looking at the exercise map, generated by the GPS data, His walk path follows the streets we walked accurately, while mine cuts the corners, has me walking in drunken path across the properties located near the road and in some instances cutting across non walkable terrain. Giving me less mileage than my husband. Thankfully, my steps are accurately accounted for. I want this problem fixed. I don't like being cheated of my exercise miles.
Any update here? Note8 on Verizon. Having the same problem with Endomondo (fitness app) and Google Maps. Hard reset phone, and it's still problematic. For me, it might start out working fine, then midway thru a run it will stop. Usually resetting the app will make it work again.
I use T-mobile, and I tried just about everything and almost gave up. Today I was thinking that mayve its the wifi and bluetooth settings helping the GPS so I went to location and turned off the wifi and bluetooth improve accuracy settings and problem is fixed for me! So much headache gone. I was about to buy a new phone.
Dominicgage1994 said:
I use T-mobile, and I tried just about everything and almost gave up. Today I was thinking that mayve its the wifi and bluetooth settings helping the GPS so I went to location and turned off the wifi and bluetooth improve accuracy settings and problem is fixed for me! So much headache gone. I was about to buy a new phone.
Click to expand...
Click to collapse
Keep us updated if this continues to work. I will try this as well to see if it helps on mine too.
Dominicgage1994 said:
I use T-mobile, and I tried just about everything and almost gave up. Today I was thinking that mayve its the wifi and bluetooth settings helping the GPS so I went to location and turned off the wifi and bluetooth improve accuracy settings and problem is fixed for me! So much headache gone. I was about to buy a new phone.
Click to expand...
Click to collapse
I just tried this and it failed location fix right away after opening Waze in Android Auto on my Chevy. So still searching for a real fix...
Well it looks like the Android Auto developers are starting to listen. After creating a thread on their google community page months ago, and numerous others posting same issue, they said they were going to reach out to several posters by email with directions on creating a bug report to forward to them. They claim they have been unable to recreate the problem and wanted bug reports from several having the problem so they could take a look. I had another failure today on a trip so I created a bug file and forwarded it. We shall see what they find...

Recent GPS problems

I had posted this over on the Note 8 Verizon board but dont think it is really a Verizon problem but more of a Note 8 problem and might get a better response here.
Just recently over the last couple months, I have been having a problem with getting a good gps signal in programs such as Waze and Google maps. I have done all kinds of searches and many mention to go into settings and in location settings, turn on High Accuracy. That option is bo longer available and not sure if it was eliminated in Pie. I have been doing all the latest updates and believe I am current. The only thing I have been able to find is to go into settings, then Google, and then Account Services and there I found location. The only choices under Improve Accuracy is to turn on Wifi scanning and Bluetooth scanning which I have done. There no longer is a choice of High Accuracy and the ability to turn GPS on or off like I had in previous phones and previous versions of Android. I have even tried turning on High Performance under Battery Power settings and turned off any choices to optimize battery or disable apps. I ended up downloading 2 different GPS apps from Store, GPS Status and GPS Fix/Optimizer. I will normally use Waze or Google maps through Android Auto. I can tell when there is a problem when the position indicator keeps bouncing all over the place in Waze and cant find exactly where I am. When that happens, I will check on GPS Status and it always shows that it is having a problem acquiring the satellite signals. I will then open up GPS Fix/Optimizer and on the home screen, there is a button that will say Service Off. I press it and it will then read Service On. Switching back to GPS Status will now show that it is starting to acquire multiple satellite signals. When I switch back to Waze, now it is able to show my exact location and begins to work properly.
This is driving me nuts. I never had this problem on any other of multiple different phones or Android versions. I can get GPS working but have to jump through all these hoops each time and it sucks. So what other steps can I do to be able to fire up Waze and have it find me right away?
I've had this problem for YEARS on all my Samsung devices running the latest firmware updates and unrooted while connected to a LTE data plan. The issue doesn't affect my other (new) Samsung A30 however. I've always had the latest note series since the Note2, 3, 4, 5, 8.
If I have my Samsung A30 and Note 8 with Google Maps giving me turn by turn directions, my Note 8 (as with my current phones) will stop reporting my location from the very begining of the trip while my Samsung A30 is giving the correct updates. All phones are connected to the same carrier, and same GPS / App settings.
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What is consistent about all my Notes is that I've been using Samsung Smart Switch to transfer over the data from the previous Note to the next. I wonder if I transferred over some corrupt settings somewhere. No GPS app works as it should for me unless I'm connected to WiFi, or restart my device, then it works for a few minutes, then gets "lost" again.
Anonymously_Unknown said:
I've had this problem for YEARS on all my Samsung devices running the latest firmware updates and unrooted while connected to a LTE data plan. The issue doesn't affect my other (new) Samsung A30 however. I've always had the latest note series since the Note2, 3, 4, 5, 8.
If I have my Samsung A30 and Note 8 with Google Maps giving me turn by turn directions, my Note 8 (as with my current phones) will stop reporting my location from the very begining of the trip while my Samsung A30 is giving the correct updates. All phones are connected to the same carrier, and same GPS / App settings.
---------- Post added at 08:05 AM ---------- Previous post was at 08:01 AM ----------
What is consistent about all my Notes is that I've been using Samsung Smart Switch to transfer over the data from the previous Note to the next. I wonder if I transferred over some corrupt settings somewhere. No GPS app works as it should for me unless I'm connected to WiFi, or restart my device, then it works for a few minutes, then gets "lost" again.
Click to expand...
Click to collapse
The more I've looked into it, it seems to have occurred following the early Feb update. It also seems to have affected S9 phones and Note 9 and 10 and possibly others after they got the Android 10 update. But it seems to be only a Samsung problem. Samsung, Google, and Verizon are all blaming each other instead of trying to figure out a fix. The biggest issue I see is the lack of control of being able to change the GPS from off to on. Without being able to control the GPS, we are at the mercy of the software to do that and it is obviously failing. The only workaround I have found was what I posted above and utilizing GPS Fix/Optimizer and GPS Status apps, I can get both Waze and Google Maps to work properly. It just bugs me that I have to go through several steps to do this instead of just firing up my navigation app and taking off...
And just to add, I too have used Smart Switch many times before and never had problem. It only started recently. As far as the control for GPS, I'm not sure when that setting was removed. I never paid much attention before because it wasnt necessary. But what I did find curious was that Location setting was buried instead of it being one of the main settings. You really have to dig to find it now...
Anonymously_Unknown said:
[/COLOR]What is consistent about all my Notes is that I've been using Samsung Smart Switch to transfer over the data from the previous Note to the next. I wonder if I transferred over some corrupt settings somewhere. No GPS app works as it should for me unless I'm connected to WiFi, or restart my device, then it works for a few minutes, then gets "lost" again.
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Click to collapse
I have noticed that certain apps like GPS apps require that you reinstall them onto your new device from scratch. As SmartSwitch doesn't seem to transfer the data files corrected to other Samsung devices.
iceepyon said:
I have noticed that certain apps like GPS apps require that you reinstall them onto your new device from scratch. As SmartSwitch doesn't seem to transfer the data files corrected to other Samsung devices.
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Click to collapse
I agree with that but this is not a new device nor have I done any kind of restore or transfer from an old phone in quite a while. All my apps have been fine for over a year now on this Note 8. This only started after the first February "Security" update.
mikeyk101 said:
I agree with that but this is not a new device nor have I done any kind of restore or transfer from an old phone in quite a while. All my apps have been fine for over a year now on this Note 8. This only started after the first February "Security" update.
Click to expand...
Click to collapse
Could be that an OS update requires you to install a newer version of the GPS app, which you are currently using
iceepyon said:
Could be that an OS update requires you to install a newer version of the GPS app, which you are currently using
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Click to collapse
Im pretty sure that's not the case. My Note is still on Android 9 (Pie) which it has been for almost a year now. It has only gotten security and various minor updates but not any kind of OS update. Note 8 will not be getting Android 10, only security updates. I always update Waze and Google maps anytime an update comes out. I usually update all the other apps at least once a week. The GPS apps that I recently downloaded are the only reason that I am able to access and use my GPS through Waze and Google maps.
mikeyk101 said:
Im pretty sure that's not the case. My Note is still on Android 9 (Pie) which it has been for almost a year now. It has only gotten security and various minor updates but not any kind of OS update. Note 8 will not be getting Android 10, only security updates. I always update Waze and Google maps anytime an update comes out. I usually update all the other apps at least once a week. The GPS apps that I recently downloaded are the only reason that I am able to access and use my GPS through Waze and Google maps.
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Click to collapse
That is interesting as I am running Sygic on my Note 8 and it seems to be working just fine. I am rocking the N950N with the latest OS security updates.
iceepyon said:
Could be that an OS update requires you to install a newer version of the GPS app, which you are currently using
Click to expand...
Click to collapse
I've cleared cache, app data, uninstalled all GPS apps, before re-installing in an unsuccessful attempt to resolve the issue.
I even left the Google Maps "beta testing programme" thinking that a beta copy of the app might have been the issue.
Anonymously_Unknown said:
I've cleared cache, app data, uninstalled all GPS apps, before re-installing in an unsuccessful attempt to resolve the issue.
I even left the Google Maps "beta testing programme" thinking that a beta copy of the app might have been the issue.
Click to expand...
Click to collapse
Download the 2 apps I mentioned and run them. You may have to do that every time before using Google Maps but it should get you working. It's just aggravating to have to go through several steps when I should be able to open the main app I want and have it work.
Something weird just happened. I know that a couple days ago to find the location setting, I had to go to settings, Google, Account Services, and I found location there. Tonight just messing around, I noticed that it is no longer there. Instead, it is now found under settings, and then Biometrics and Security. It is down towards the bottom. Not sure how this happened as I have not received any kind of system updates. Also GPS Status app seems to just run in the background. When I open up Waze, it seems to find my location right away. I will have to keep monitoring this and see if the problem has actually been worked out.
mikeyk101 said:
Download the 2 apps I mentioned and run them. You may have to do that every time before using Google Maps but it should get you working. It's just aggravating to have to go through several steps when I should be able to open the main app I want and have it work.
Click to expand...
Click to collapse
I've already done this from even before this thread was created, but as you said, it is frustrating for me to have to do this every 10 or so minutes, as GPS stops working quite frequently on my Note 8. GPS was fine with the bone-stock firmware out of the box.
Anonymously_Unknown said:
I've already done this from even before this thread was created, but as you said, it is frustrating for me to have to do this every 10 or so minutes, as GPS stops working quite frequently on my Note 8. GPS was fine with the bone-stock firmware out of the box.
Click to expand...
Click to collapse
In GPS Status, did you go into Manage A-GPS State and do the reset and download choices? Also did you try the GPS Fix/Optimizer app and run the Fix GPS?
mikeyk101 said:
t is now found under settings, and then Biometrics and Security. It is down towards the bottom.
Click to expand...
Click to collapse
Mine is on the February 1, 2020 security patch, and I have that option there as well. All my permissions are enabled for Location for all apps
---------- Post added at 12:37 AM ---------- Previous post was at 12:33 AM ----------
mikeyk101 said:
Also did you try the GPS Fix/Optimizer app and run the Fix GPS?
Click to expand...
Click to collapse
Yes, and yes. 10 minutes later, GPS stops working. It works great if I'm driving past WiFi, however.
I can stream YouTube continuously, so I know my LTE connection is active.
mikeyk101 said:
Something weird just happened. I know that a couple days ago to find the location setting, I had to go to settings, Google, Account Services, and I found location there. Tonight just messing around, I noticed that it is no longer there. Instead, it is now found under settings, and then Biometrics and Security. It is down towards the bottom. Not sure how this happened as I have not received any kind of system updates. Also GPS Status app seems to just run in the background. When I open up Waze, it seems to find my location right away. I will have to keep monitoring this and see if the problem has actually been worked out.
Click to expand...
Click to collapse
Hey Mikey,
I've noticed that it has improved, but definitely not resolved.
I'm wondering if a factory reset will revert all software updates? I have an appointment tomorrow at the samsung store, and they are going to factory reset and install the most recent software update via their system rather than an OTA which builds upon other updates. I'm backing up my phone now... which in itself is a pain. If not, I did try the GPS fix and the other GPS software, but I did not try them concurrently together, as I found GPS fix to work better. Ultimately though, I didn't think it helped by itself.
sjsuguy83 said:
I'm wondering if a factory reset will revert all software updates?
Click to expand...
Click to collapse
No.
I'm bumping this back up to the top. One thing I have noticed is that if I haven't used any location type apps such as google maps or Waze in a while and then open up Android Auto in my Chevy, I have a 50/50 shot of the gps actually working. Actually probably less although occasionally it will work right away. When it doesnt, I have to pull the cord out of the phone disconnecting the Chevy from My Note 8 and even if I only open up Waze or google maps after that, it will still not be able to locate my exact position. When this happens, I have opened up GPS status app and the phone gps is definitely not working. I will then open up GPS fix/optimizer and in the bottom left of the home screen, I will toggle the Service Off to Service On. Checking back with GPS Status, within a couple seconds, it shows that the GPS is now working. I can then plug my phone back into my Chevy and Android Auto with either Waze or Google Maps will be working fine for as long as I'm using it.
I originally thought it was a Samsung software issue. Now I'm starting to wonder. If I use Waze or Google Maps as standalone, they seem to work most of the time. It seems to happen mostly using Android Auto first which then opens the navigation software and if I haven't used any apps that call for location recently. I'm stumped...
Looks like I may be on the right track and Android Auto could be the cause of my issues: https://support.google.com/androidauto/thread/17860576
I also found some other info that Adaptive Battery and battery optimization might also have something to do with it. I turned off adaptive battery by going into settings, then device care, then clicked on the battery icon. There are 3 dots in upper right which let you into battery settings. You can turn off adaptive battery there. Next, I went into settings, then apps, and first selected Android Auto. I clicked on the battery choice and then optimize battery usage. There in the top left, I switched from apps not optimized to all. From there I then found Android Auto and turned it off. I then while ein same screen turned off optimization for Maps and Waze. Unfortunately I dont drive that often and now with the VID, I am driving even less so it may be a while before I can verify that this worked.
An update to this. I reached out to the sub forum for Android Auto over on Google Support and got semi confirmation that the problem could actually be coming from Android Auto. One of the explanations given had something to do with Android Auto trying to get info from the vehicles gps device to make it more accurate but it may have problems communicating with the vehicle gps system. I do not have a dedicated navigation in my vehicle so not sure what it is trying to actually connect to so this could partially explain the problem. Why Android Auto would need to connect to any gps device in vehicle is beyond me because for years, my phones have always relied on the in phone GPS and have worked just fine. Here is that thread:
https://support.google.com/androidauto/thread/45792804?hl=en
So I'm having the same issue on an unbranded note 8. But I'm not using android auto. I can use gps tools and it holds a lock fine. But if additional programs are launched, waze, maps, jbv1 I lose lock.

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