Stuck On Google Logo and didnt Check Unlock OEM - Nexus 6 Q&A, Help & Troubleshooting

Hi All,
So I have been searching the interwebs for the last four hours with no luck.
I have a Nexus 6 and I was trying to update the OTA developer preview from google that I signed up to test.
Problem is that I ended up on a bootloop. I am able to get into Fastboot but I am unable to make any commands work since the device is locked. All commands end with a Failed (command write failed error).
I am able to go into recovery to access ADB but that is also not very useful because it seems i am unable to push anything to the phone. The only thing which seems to want to work is when I try and load an OTA image.
This loads until 100% and I get an error which says the image I have is to new and it requires a specic image.
I am currently on 6.0.1/MMB29V/2554798.
I have tried factory reset but no help there.
Also when I try select update from SD Card it says it Couldnt mount/sdcard.... Unknow volume for path
Any help?

qbzee007 said:
Hi All,
So I have been searching the interwebs for the last four hours with no luck.
I have a Nexus 6 and I was trying to update the OTA developer preview from google that I signed up to test.
Problem is that I ended up on a bootloop. I am able to get into Fastboot but I am unable to make any commands work since the device is locked. All commands end with a Failed (command write failed error).
I am able to go into recovery to access ADB but that is also not very useful because it seems i am unable to push anything to the phone. The only thing which seems to want to work is when I try and load an OTA image.
This loads until 100% and I get an error which says the image I have is to new and it requires a specic image.
I am currently on 6.0.1/MMB29V/2554798.
I have tried factory reset but no help there.
Also when I try select update from SD Card it says it Couldnt mount/sdcard.... Unknow volume for path
Any help?
Click to expand...
Click to collapse
Very difficult. Did you read this thread?
http://forum.xda-developers.com/showthread.php?t=3053783

NLBeev said:
Very difficult. Did you read this thread?
http://forum.xda-developers.com/showthread.php?t=3053783
Click to expand...
Click to collapse
Tried it and it seems I have no other option but to return.
Problem is that i am in South Africa and have no idea how to go about.
Bought off Amazon

http://www.androidpolice.com/2016/0...t-bricking-some-devices-but-google-has-a-fix/

qbzee007 said:
.....Problem is that i am in South Africa and have no idea how to go about.
Bought off Amazon
Click to expand...
Click to collapse
your n6 is bricked and you could try all the options from XDA.
There is a thread about the Nexus Root Toolkit of Wugfresh. This kit runs on a Windows PC and has a menu with option for bricked phones.
When you can start in recovery mode (long press start button + volume down) you could give it a try. http://forum.xda-developers.com/showthread.php?t=2947452
When there is no result, you could send it to Amazon for repair. But check the costs.
The total costs of mail, assurance and repair are probably more than $ 100,=.
I have seen some posts that the of a new N6 is every month lower.

TriguyRN said:
http://www.androidpolice.com/2016/0...t-bricking-some-devices-but-google-has-a-fix/
Click to expand...
Click to collapse
I was going to suggest this too. The link posted leads to this link that has instructions on installing.

alryder said:
I was going to suggest this too. The link posted leads to this link that has instructions on installing.
Click to expand...
Click to collapse
Thank you very much.
This worked.
Booting as I type this. Best Easter Monday gift.
Thanks Again

Related

[Q] razr i problems - fastboot menu

Hi guys, I am having an issue i cant seem to resolve on my razr i. apologies if this has already been covered in another thread (or 10, which is usually the way with these things because nobody reads the other threads) I have been through a load of other threads but cannot seem to resolve my issue so i started my own.
Right, I have switched from iphone to razr and am not stupid when it comes to jailbreaking etc so thought rooting the razr wouldnt be a problem. when trying to root it it failed and i am stuck at the fastboot menu, however, everything on the menu is disabled so i cant use it. i get the usual message:
fastboot reason: flash failure
fastboot max download size: 100mb
usb connected
if i try to use anything on the menu i get the following message:
fastboot menu disabled.
my phone is not unlocked and not rooted. i have barely done anything to it other than install a couple of free apps. i am unable to progress past this screen. the phone is GB and is on 4.0.4
any help you guys can give would be greatly appreciated. again, apologies if this has already been covered, none of the solutions i found were able to resolve my issue. as i said, i had no problems jailbreaking my old iphone, i am a bit of a n00b when it comes to droids...
AW: [Q] razr i problems - fastboot menu
Are you able to run fastboot commands ? Cause in that case you might be able To unlock bootloader and reflash the software .
Sent from my XT890 using xda premium
xX_Alex_Xx said:
Are you able to run fastboot commands ? Cause in that case you might be able To unlock bootloader and reflash the software .
Sent from my XT890 using xda premium
Click to expand...
Click to collapse
I am not able to do anything. if i scroll to any of the options on the menu as soon as i hit the volume up key it just returns a message advising the fastboot menu is disabled.
**edit
ah commands not menu options. not sure how i go about doing that. i am 100% new to droid...
ged flanders said:
Hi guys, I am having an issue i cant seem to resolve on my razr i. apologies if this has already been covered in another thread (or 10, which is usually the way with these things because nobody reads the other threads) I have been through a load of other threads but cannot seem to resolve my issue so i started my own.
Right, I have switched from iphone to razr and am not stupid when it comes to jailbreaking etc so thought rooting the razr wouldnt be a problem. when trying to root it it failed and i am stuck at the fastboot menu, however, everything on the menu is disabled so i cant use it. i get the usual message:
fastboot reason: flash failure
fastboot max download size: 100mb
usb connected
if i try to use anything on the menu i get the following message:
fastboot menu disabled.
my phone is not unlocked and not rooted. i have barely done anything to it other than install a couple of free apps. i am unable to progress past this screen. the phone is GB and is on 4.0.4
any help you guys can give would be greatly appreciated. again, apologies if this has already been covered, none of the solutions i found were able to resolve my issue. as i said, i had no problems jailbreaking my old iphone, i am a bit of a n00b when it comes to droids...
Click to expand...
Click to collapse
Had the same problem, I used the recommendation in this thread, 5th post and it worked, but afterwards need to re-download apps from PlayStore:
http://forum.xda-developers.com/showthread.php?p=36612151
Follow the instructions exactly - you need the drivers and RSD lite on Windows PC, then connect the phone via usb cable that came with it; and you'll need a full unzip program (cost) so you can move the unzipped files into RSD lite. Get the right flash file though - there's a list in the linked post if you don't want GB retail which I used. Important: this only works for ICS 4.0.4 and don't try to downgrade to an earlier version than what's currently on your phone e.g. v.39 to v.31, for example.
Good luck.
AW: [Q] razr i problems - fastboot menu
If the solution from mervluk does not work (It didn't work for me either) , you should try if you are able to use the fast boot commands .
To do that simply connect your phone to the PC. Then download fast boot , if you do not already have that. It is in the .zip from the RAZR I root thread.
The go to the downloaded folder. There hold shift and perform a right mouse click. Then choose" start a command prompt here "or something similar (don't know how the option is called in English).
Then type in
fastboot reboot
When the phone reboots you might be able to unlock your phone and flash the software.
BUT BE AWARE! YOU WILL LOSE YOUR WARRANTY!!
So you better try the other solution first. This should be your last option.
If you don't know how to unlock the bootloader look in the RAZR I forum or pn me .
Alex
Sent from my XT890 using xda premium
mervluk said:
Had the same problem, I used the recommendation in this thread, 5th post and it worked, but afterwards need to re-download apps from PlayStore:
http://forum.xda-developers.com/showthread.php?p=36612151
Follow the instructions exactly - you need the drivers and RSD lite on Windows PC, then connect the phone via usb cable that came with it; and you'll need a full unzip program (cost) so you can move the unzipped files into RSD lite. Get the right flash file though - there's a list in the linked post if you don't want GB retail which I used. Important: this only works for ICS 4.0.4 and don't try to downgrade to an earlier version than what's currently on your phone e.g. v.39 to v.31, for example.
Good luck.
Click to expand...
Click to collapse
thanks buddy. i will give this a whirl and let you know how i get on. fingers crossed!
mervluk - your advice worked a treat. i got it working again. thanks !
now i am working again, what cool tricks do people advise. is it worth rooting it ? what can i do once it is rooted? am i able to network unlock it myself ?
ged flanders said:
mervluk - your advice worked a treat. i got it working again. thanks !
now i am working again, what cool tricks do people advise. is it worth rooting it ? what can i do once it is rooted? am i able to network unlock it myself ?
Click to expand...
Click to collapse
Glad about that. This phone can be a bit of a so-and-so. ics is being updated ota to Jelly Bean 4.1.2, which I've avoided so far to keep fm (although not activated on the supplied software). I did succeed with unlocking the bootloader (loose warranty - important) following the whole complicated procedure on Moto's website - but couldn't myself use the shortcuts on here. (Then had to set up again and re-download everything from the PlayStore). It required the Moto-supplied key. I then rooted, though I think the JB ota download unroots again? You can't use RSD lite with JB.
With JB the procedures are different, and a modified JB European (not for use with GB) firmware is now available on another thread which is impressing some posters. But I think just be a bit cautious as there does not appear to be any fix for the "service code corrupt" bootloader error yet. Looks like the options are very restricted whilst no-one understand the interaction between Google Android and the intel atom chipset.
I have a network unlock key from one of the commercial suppliers (cellunlocker.net), but haven't needed to try and use it yet!

Help reflashing stock Android

Hello.
My Nexus 6 is out of warranty, so I'm doing my best to get it working myself because I can't get it replaced for free.
So, several months ago, my Nexus 6 (running Android 6.0.1 MOB30O) restarted on its own and showed a "Device is corrupt" message before booting (information at g.co/ABH; red error). I was concerned about the security of my device, so I performed a factory reset. Upon trying to set the phone up again, I found that after connecting to Wi-Fi, the phone would loop indefinitely while periodically saying that Google Play Services has crashed. I once tried leaving it overnight while it was "Checking connection" or whatever, and it still did not move to the next phase of setup. I have tried this on several different networks, and when I intentionally use a wrong password, the phone doesn't connect. So, I have no reason to believe the Wi-Fi connection is the problem. I have tried performing a factory reset from Android Recovery dozens of times, and it still doesn't work. So, I'm effectively limited to the boot menu to interact with my phone (so, I can't access Developer Options because I can't set up my phone). Also, most of the times I boot up my phone, I still get that red error during boot.
So, I've been trying to reflash stock Android. I tried using Nexus Root Toolkit to do that several times, and it never works (I get to a part in the process where it says to set up the phone and enable Developer Options, but I still can't set up the phone). I then decided I would try to do it myself since that tool wasn't fixing the problem. I am able to get ADB connected using the "Apply update from ADB" option within Android Recovery, but whenever I try to sideload one of the Shamu factory images, I get a C++ (I think) error:
Code:
loading: 'C:\Users\dpowell\Downloads\shamu-mob30o.zip'...
terminate called after throwing an instance of 'std::bad_alloc'
what(): std::bad_alloc
This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.
I just updated all the ADB-related stuff from within Android Studio, so it all should be up-to-date.
So, I don't know what to try next. I've used Nexus Root Toolkit to root my Nexus 7 successfully, but I've never tried to modify my Nexus 6 before it stopped working. Regardless of what images I try to put onto the Nexus 6, it always shows MOB30O as the current image in the bootload menu.
Any thoughts or suggestions? I really would like to get this device working again, and Motorola would charge me $170 to replace it because it's not under warranty anymore.
Thank you for your help.
dpowell11 said:
Hello.
My Nexus 6 is out of warranty, so I'm doing my best to get it working myself because I can't get it replaced for free.
So, several months ago, my Nexus 6 (running Android 6.0.1 MOB30O) restarted on its own and showed a "Device is corrupt" message before booting (information at g.co/ABH; red error). I was concerned about the security of my device, so I performed a factory reset. Upon trying to set the phone up again, I found that after connecting to Wi-Fi, the phone would loop indefinitely while periodically saying that Google Play Services has crashed. I once tried leaving it overnight while it was "Checking connection" or whatever, and it still did not move to the next phase of setup. I have tried this on several different networks, and when I intentionally use a wrong password, the phone doesn't connect. So, I have no reason to believe the Wi-Fi connection is the problem. I have tried performing a factory reset from Android Recovery dozens of times, and it still doesn't work. So, I'm effectively limited to the boot menu to interact with my phone (so, I can't access Developer Options because I can't set up my phone). Also, most of the times I boot up my phone, I still get that red error during boot.
So, I've been trying to reflash stock Android. I tried using Nexus Root Toolkit to do that several times, and it never works (I get to a part in the process where it says to set up the phone and enable Developer Options, but I still can't set up the phone). I then decided I would try to do it myself since that tool wasn't fixing the problem. I am able to get ADB connected using the "Apply update from ADB" option within Android Recovery, but whenever I try to sideload one of the Shamu factory images, I get a C++ (I think) error:
I just updated all the ADB-related stuff from within Android Studio, so it all should be up-to-date.
So, I don't know what to try next. I've used Nexus Root Toolkit to root my Nexus 7 successfully, but I've never tried to modify my Nexus 6 before it stopped working. Regardless of what images I try to put onto the Nexus 6, it always shows MOB30O as the current image in the bootload menu.
Any thoughts or suggestions? I really would like to get this device working again, and Motorola would charge me $170 to replace it because it's not under warranty anymore.
Thank you for your help.
Click to expand...
Click to collapse
Hello,
The error you get from adb is coming from a problem with latest ADB Rev.25.0.4
Check this: https://issuetracker.google.com/issues/37139736
In Android studio are you able to revert to a previous version, no?
Rev.25.0.3 should work...
I assume your bootloader is locked?!
Good luck...
5.1 said:
Hello,
The error you get from adb is coming from a problem with latest ADB Rev.25.0.4
Check this: https://issuetracker.google.com/issues/37139736
In Android studio are you able to revert to a previous version, no?
Rev.25.0.3 should work...
I assume your bootloader is locked?!
Good luck...
Click to expand...
Click to collapse
Yes, my bootloader is locked.
Thank you, that fixed the ADB problem. I just saw that they actually have a Rev.25.0.5 now, so I am using that.
I tried sideloading first one of the Android 7 images, and that didn't work. So, I tried MOB30O again, and that also didn't work. Here's the error I'm getting:
Code:
E:footer is wrong
E:signature verification failed
Installation aborted.
The Shamu files I was trying to flash are the ones found at https://developers.google.com/android/images#shamu. Is this not what I'm supported to be using?
I don't know how relevant this is, but again, I'm using the "Apply update from ADB" option in Android Recovery, and all I did from my command line is "adb sideload [file]".
Thank you.
dpowell11 said:
Yes, my bootloader is locked.
Thank you, that fixed the ADB problem. I just saw that they actually have a Rev.25.0.5 now, so I am using that.
I tried sideloading first one of the Android 7 images, and that didn't work. So, I tried MOB30O again, and that also didn't work. Here's the error I'm getting:
The Shamu files I was trying to flash are the ones found at https://developers.google.com/android/images#shamu. Is this not what I'm supported to be using?
I don't know how relevant this is, but again, I'm using the "Apply update from ADB" option in Android Recovery, and all I did from my command line is "adb sideload [file]".
Thank you.
Click to expand...
Click to collapse
Hey,
WTF
You can't sideload a factory image
Download a proper OTA here: https://developers.google.com/android/ota#shamu
And try again.
Good luck...
5.1 said:
Hey,
WTF
You can't sideload a factory image
Download a proper OTA here: https://developers.google.com/android/ota#shamu
And try again.
Good luck...
Click to expand...
Click to collapse
Yeah, I understand about 40% of what I'm doing. Thanks for helping.
So, I sideloaded N6F26Y, which is 7.1.1. Here is the debug info I got:
Code:
Installing update...
Target: google/shamu/shamu:7.1.1/N6F26Y/3821691:user/release-keys
Patching system image unconditionally...
E:unknown command [log]
E:unknown command [log]
Writing bootloader...
Writing radio...
script succeeded: result was [1.000000]
Install from ADB complete.
So, it looks to me like that worked, but at the top of my screen, it still says 6.0.1/MOB30O. Also, it always makes me slightly nervous to see error messages. Do I need to reboot to bootloader in order for changes to take effect? Does it look like anything went wrong?
I know that manually messing with the operating system is potentially risky, so I didn't want to continue from here without knowing if there's anything else I needed to do.
Thank you so much for your help.
dpowell11 said:
Yeah, I understand about 40% of what I'm doing. Thanks for helping.
So, I sideloaded N6F26Y, which is 7.1.1. Here is the debug info I got:
So, it looks to me like that worked, but at the top of my screen, it still says 6.0.1/MOB30O. Also, it always makes me slightly nervous to see error messages. Do I need to reboot to bootloader in order for changes to take effect? Does it look like anything went wrong?
I know that manually messing with the operating system is potentially risky, so I didn't want to continue from here without knowing if there's anything else I needed to do.
Thank you so much for your help.
Click to expand...
Click to collapse
Hey,
You know everyone has to start somewhere. 40% is not that bad. :good:
Factory reset once again, just in case. And reboot.
Should be good now (hopefully). Let me know...
Cheers...
5.1 said:
Hey,
You know everyone has to start somewhere. 40% is not that bad. :good:
Factory reset once again, just in case. And reboot.
Should be good now (hopefully). Let me know...
Cheers...
Click to expand...
Click to collapse
Dude. It works.
Man, this phone had been out of commission for months. I am so happy to have it working again.
Thank you very much for your help. I really appreciate it a bunch.
dpowell11 said:
Dude. It works.
Man, this phone had been out of commission for months. I am so happy to have it working again.
Thank you very much for your help. I really appreciate it a bunch.
Click to expand...
Click to collapse
Hey,
Great! I'm glad for you...
Keep reading on this site. There's plenty of usefully threads, infos, etc...
Enjoy your phone...
Cheers...

Stuck on honor logo

Ive had this problem for ages and tried everything i can think of. hopefully by now someone has experienced the same problem and solved it.
*My phone is stuck on honor boot logo
*i can access e-recovery
*i can access stock recovery
*i can access fastboot and device is recognised on my laptop
* i can wipe cache and factory reset successully and have done many times
*i can and have used the dload (3 button method) to flash stock rom successfully
Now the problem is that although i have flashed the earliest stock rom NEM-L51C432B102 it fails saying incorrect package!!!i think this is because my phone came with B103 or B104 and you can only flash from what your phone originally had and up.
I have flashed NEM-L51C432b120 and also NEM-L51C432b130 and although it says successful it reboots and remains stuck on honor boot logo!
I have entered fastboot and i can issue commands but they all fail saying REMOTE COMMAND NOT ALLOWED.
I can't use ADB because it doesn't recognise my device. Obviously ADB and FASTBOOT wont work because i can't access developper options and select enable USB debugging or OEM Unlock because the phone is stuck on honor boot logo.
Also my bootloader must be locked. I have the unlock code but i can't issue the command FASTBOOT OEM UNLOCK XXXXXXXXXXXXXXX because as mentioned before it says FAILED REMOTE COMMAND NOT ALLOWED.
I have even tried flashing rollback packages(there isnt one for NEM-L51)for other models, followed by flashing stock rom for my model device.
When i bought the phone it came with either the B103 or B104 package but after months of searching i can't find on the internet.
Is my phone a lost cause??? is it hard bricked? So i am praying that there is a guru out there who can solve this very strange problem.
Many thanks in advance.
iantechie1979 said:
Ive had this problem for ages and tried everything i can think of. hopefully by now someone has experienced the same problem and solved it.
*My phone is stuck on honor boot logo
*i can access e-recovery
*i can access stock recovery
*i can access fastboot and device is recognised on my laptop
* i can wipe cache and factory reset successully and have done many times
*i can and have used the dload (3 button method) to flash stock rom successfully
Now the problem is that although i have flashed the earliest stock rom NEM-L51C432B102 it fails saying incorrect package!!!i think this is because my phone came with B103 or B104 and you can only flash from what your phone originally had and up.
I have flashed NEM-L51C432b120 and also NEM-L51C432b130 and although it says successful it reboots and remains stuck on honor boot logo!
I have entered fastboot and i can issue commands but they all fail saying REMOTE COMMAND NOT ALLOWED.
I can't use ADB because it doesn't recognise my device. Obviously ADB and FASTBOOT wont work because i can't access developper options and select enable USB debugging or OEM Unlock because the phone is stuck on honor boot logo.
Also my bootloader must be locked. I have the unlock code but i can't issue the command FASTBOOT OEM UNLOCK XXXXXXXXXXXXXXX because as mentioned before it says FAILED REMOTE COMMAND NOT ALLOWED.
I have even tried flashing rollback packages(there isnt one for NEM-L51)for other models, followed by flashing stock rom for my model device.
When i bought the phone it came with either the B103 or B104 package but after months of searching i can't find on the internet.
Is my phone a lost cause??? is it hard bricked? So i am praying that there is a guru out there who can solve this very strange problem.
Many thanks in advance.
Click to expand...
Click to collapse
Oh well. Seriously this is the same issue my frn asked me to help. This is soo serious that we can only unbrick through update.app or else service center. Since u said dload method works but stucks device on bootlogo. U need to visit service center if under Warranty
iantechie1979 said:
When i bought the phone it came with either the B103 or B104 package but after months of searching i can't find on the internet.
Is my phone a lost cause??? is it hard bricked? So i am praying that there is a guru out there who can solve this very strange problem.
Many thanks in advance.
Click to expand...
Click to collapse
Flash these files and it should, most probably, be fine.
use dload method as given here- https://forum.xda-developers.com/showpost.php?p=73954487&postcount=240
as there are many different opinions on this method of using only update.app file but thats not true and it should be all the files.
Main file - http://update.hicloud.com:8180/TDS/data/files/p3/s15/G1165/g104/v71812/f1/full/update.zip
Data file- http://update.hicloud.com:8180/TDS/...1812/f1/full/hw/eu/update_data_full_hw_eu.zip
Flash both the files in order. 1st file will restore your system but then you need to have 2nd file so that apps are installed and all working fine.
After 1st file, it may reboot on its own and stuck on honor logo, reboot to recovery and then do factory reset, it will be fine.
Then let it boot to set up. Dont set your phone. Shutdown and flash the 2nd file.
boot and set up.
Good luck. Please provide feedback once done. In case of further issue, let me know and will dig more into this.
Oh this is hard.
chrisleLP said:
Oh this is hard.
Click to expand...
Click to collapse
What is hard?
shashank1320 said:
What is hard?
Click to expand...
Click to collapse
This problem.
chrisleLP said:
This problem.
Click to expand...
Click to collapse
you cant follow simple instructions? you shouldnt be on this forum if youre not ready to lose data or brick your device.
Thanks for your input so far people. Much appreciated. @shashank1320 I am downloading the files you suggested and will flash them exactly according to your instructions. I will get back to you in a couple of days with the result. Fingers crossed.
gopinaidu77 said:
Oh well. Seriously this is the same issue my frn asked me to help. This is soo serious that we can only unbrick through update.app or else service center. Since u said dload method works but stucks device on bootlogo. U need to visit service center if under Warranty
Click to expand...
Click to collapse
Unfortunately my warranty has expired. The annoying thing is that if i had sent my device off six months ago when this first happened it would still be under warranty but in the UK there is only 1 service center, yes 1, and its hundreds of miles away! So i figured i could solve it myself. You live and learn.
Hey there everyone. I still havent managed to solve the issue with my device and its not through lack of trying. I have re downloaded all of the stock firmwares that you can possibly find on the internet. I also found one ive necer seen before. Its a full service repair b355. Fingers crossed, a miracle might happen and it will just boot up like when i first bought it. to begin with tho, i'm going to start with b102 and work through them b120, b130 ,b130rollback ,b350(beta), b350, b355 and then the b355 full service repair! I also got a couple of rollback packages(around 80mb) if all else fails.
I know, i'm nuts!! Finally before i admit defeat i'm going to part with £15 to buy credits for the dc-unlocker and dcPhoenx programs. From what ive read it has a good chance of solving it. I've taken soooo long before considering this option because i think its wrong that someone(s) is making loads of money from this. Why havent huawei/honor included a similar program in hi-suite. Anyway ive gone off on a tangent.
One last question though. Strangely enough i only just thought of it recently....
Is it a necessity to have your sim card in the tray as well as the sd-card????? All this time i havent had a sim in the phone as its in a crappy old one so i can still communicate with the world!!!!
Thank you to everyone for taking your time to read this. I hope a solution is possible.
iantechie1979 said:
Hey there everyone. I still havent managed to solve the issue with my device and its not through lack of trying. I have re downloaded all of the stock firmwares that you can possibly find on the internet. I also found one ive necer seen before. Its a full service repair b355. Fingers crossed, a miracle might happen and it will just boot up like when i first bought it. to begin with tho, i'm going to start with b102 and work through them b120, b130 ,b130rollback ,b350(beta), b350, b355 and then the b355 full service repair! I also got a couple of rollback packages(around 80mb) if all else fails.
I know, i'm nuts!! Finally before i admit defeat i'm going to part with £15 to buy credits for the dc-unlocker and dcPhoenx programs. From what ive read it has a good chance of solving it. I've taken soooo long before considering this option because i think its wrong that someone(s) is making loads of money from this. Why havent huawei/honor included a similar program in hi-suite. Anyway ive gone off on a tangent.
One last question though. Strangely enough i only just thought of it recently....
Is it a necessity to have your sim card in the tray as well as the sd-card????? All this time i havent had a sim in the phone as its in a crappy old one so i can still communicate with the world!!!!
Thank you to everyone for taking your time to read this. I hope a solution is possible.
Click to expand...
Click to collapse
No need of sim card in tray while using dload. Just sd card is fine. Let me go through it again and try to help before you go for 15 dollars for dc phoenix
shashank1320 said:
No need of sim card in tray while using dload. Just sd card is fine. Let me go through it again and try to help before you go for 15 dollars for dc phoenix
Click to expand...
Click to collapse
Yeah i didn't think it made any difference but its good to make sure.
i'll be waiting patiently for any golden nuggets of help you can give me.
thanks shashank1320,:fingers-crossed:
iantechie1979 said:
Yeah i didn't think it made any difference but its good to make sure.
i'll be waiting patiently for any golden nuggets of help you can give me.
thanks shashank1320,:fingers-crossed:
Click to expand...
Click to collapse
Did you flash those files i given? If not can try. Else i will have to look for other alternative
yeah i downloaded those files you had mentioned in your post and followed the instructions to the letter.
I've got a suggestion if you have tried all these above.
Can you try the following on ADB and then try to unlock OEM again.
fastboot oem relock YourUnlockCode
I've done the same and it helped, even when bootloader displayed UNLOCKED. Please try it. :good::good:
Click to expand...
Click to collapse
Click to expand...
Click to collapse
@shashank1320 Hi, i have similar problem with my NEM-L21 device... I tried to flash the Elite ROM v5.1 but i didnt succeed so i decided to restore my old rom from backup with TWRP. When i restored it it just didnt load. It was stuck on honor logo for a long time. I tried the dload method many times but nothing worked so far. I even tried unbrick it with HUAWEI Multi-tool but it also didnt worked.
Now i cant acces anything, just fastboot. I cant even turn off the device. Please can you help me somehow?
NameNotFound74 said:
@shashank1320 Hi, i have similar problem with my NEM-L21 device... I tried to flash the Elite ROM v5.1 but i didnt succeed so i decided to restore my old rom from backup with TWRP. When i restored it it just didnt load. It was stuck on honor logo for a long time. I tried the dload method many times but nothing worked so far. I even tried unbrick it with HUAWEI Multi-tool but it also didnt worked.
Now i cant acces anything, just fastboot. I cant even turn off the device. Please can you help me somehow?
Click to expand...
Click to collapse
Try unlocking the bootloader again even if it is unlocked. It will factory reset the device and it should boot fine. Have stuck on this many a time and this was the method i followed.

Pixel 4 xl Issues after updating to Android 11

Hello all fellow pixelers
After upgrading to 11 i am faxing a ton of issues with my pixel 4 xl such as "clean the top bar", phone calls going to speakerphone etc.
I have tried multiple factory resets with CMD but one thing i am experienced and have never had before is that whenever i am almost done with the reset option via CMD, the message i get is:
E: (libfs_mgr) failed to mount / metadata; formatting: Invalid argument
E: (libfs_mgr) fs_mgr_do_format: Format /dev/block/by-name/metadata as "ext4|""
E: (libfs_mgr) make2fs returned 255
E: (libfs_mgr)failed to format /metadata: Permission denied
E: Cannot mount /metadata/ota
formating /data...
formatting /metadata...
Wiping Titan M..
E:can"t send spi message: Try again
it repeats for 30 times
Data wipe complete
This being said i sure hope someone can and will help me solve this issue as it is becoming a pain, i thank you all in advance for your efforts
It sounds like you're only trying factory resets at the moment. I don't know how to fix this issue, so the only suggestion I have is to try flashing the factory image (which includes a userdata wipe). Don't do the OTA update method. I've been able to fix all my phone problems by flashing the factory image. If that still doesn't work, then I'm thinking there's something physically wrong with the phone.
Colonel_Kosova said:
Hello all fellow pixelers
After upgrading to 11 i am faxing a ton of issues with my pixel 4 xl such as "clean the top bar", phone calls going to speakerphone etc.
I have tried multiple factory resets with CMD but one thing i am experienced and have never had before is that whenever i am almost done with the reset option via CMD, the message i get is:
E: (libfs_mgr) failed to mount / metadata; formatting: Invalid argument
E: (libfs_mgr) fs_mgr_do_format: Format /dev/block/by-name/metadata as "ext4|""
E: (libfs_mgr) make2fs returned 255
E: (libfs_mgr)failed to format /metadata: Permission denied
E: Cannot mount /metadata/ota
formating /data...
formatting /metadata...
Wiping Titan M..
E:can"t send spi message: Try again
it repeats for 30 times
Data wipe complete
This being said i sure hope someone can and will help me solve this issue as it is becoming a pain, i thank you all in advance for your efforts
Click to expand...
Click to collapse
Have you tried factory resetting the phone? You do not need a computer. If you do factory reset you'll lose all your data.
Hey there Neo
Thnx for the reply and yes I flashed the phone 4 times now with cmd. I get all the bugs and the messages only when I am flashing Android 11.
I reverted once to 10 I had no issues whatsoever, once I upgraded to 11 again both with cmd and ota I get the same issue.
It is really really is a nuisance, was hoping maybe someone can finde a fix?
Just got the darn phone saved up most a year just to get it, what a dissapointment.
Again thank u
Homeboy76 said:
Have you tried factory resetting the phone? You do not need a computer. If you do factory reset you'll lose all your data.
Click to expand...
Click to collapse
I did and it didn't help, just feel mad I hate to have to sell this phone.
Thank you for the reply
Colonel_Kosova said:
I did and it didn't help, just feel mad I hate to have to sell this phone.
Thank you for the reply
Click to expand...
Click to collapse
Do you have the latest Android SDK Platform-tools r34.0.4?
What cmd are you using to flash the phone?
Guide
This Factory Reset: Settings -> System-> Advanced->Reset options-> Erase all data (factory reset)
Homeboy76 said:
Do you have the latest Android SDK Platform-tools r34.0.4?
What cmd are you using to flash the phone?
Guide
This Factory Reset: Settings -> System-> Advanced->Reset options-> Erase all data (factory reset)
Click to expand...
Click to collapse
Yes I do all the latest versions
I use this as a guide
https://youtu.be/cKXa5iL1kfQ
Ok, Hopefully, someone has a solution to this problem.
Your error messages seem like it's somehow incompatible or you're not allowed to flash. So that made me wonder if you're downloading the right factory image for the right phone variant. (I think I only saw one variant for the android 11; can't recall at the moment.)
From your responses, it sounds like you're using the ota image. I've had problems with ota in the past, so my suggestion is to flash the factory image instead, which is different from ota. (I've had the pixel 4 xl for a year and never had issues with flashing.)
I also don't input the cmd commands manually. I run the "flash all.bat" which comes with the factory image and it does everything for me.
Colonel_Kosova said:
Hey there Neo
Thnx for the reply and yes I flashed the phone 4 times now with cmd. I get all the bugs and the messages only when I am flashing Android 11.
I reverted once to 10 I had no issues whatsoever, once I upgraded to 11 again both with cmd and ota I get the same issue.
It is really really is a nuisance, was hoping maybe someone can finde a fix?
Just got the darn phone saved up most a year just to get it, what a dissapointment.
Again thank u
Click to expand...
Click to collapse
Neo thank you very much for the reply and the hints.
Could you please maybe find and link the right file for me!?
I have never used the method with flash all bat file, this being said i would really appreciate if you could do me that favor and maybe guide me on how to.
I really love my 4 xl and hate the fact that I have these issues, I have been using it like this for some days hoping a fix will pop out there before I install everything back again.
I sincerely thank you for the effort and time
QUOTE=neo_lithic3K;83692801]Your error messages seem like it's somehow incompatible or you're not allowed to flash. So that made me wonder if you're downloading the right factory image for the right phone variant. (I think I only saw one variant for the android 11; can't recall at the moment.)
From your responses, it sounds like you're using the ota image. I've had problems with ota in the past, so my suggestion is to flash the factory image instead, which is different from ota. (I've had the pixel 4 xl for a year and never had issues with flashing.)
I also don't input the cmd commands manually. I run the "flash all.bat" which comes with the factory image and it does everything for me.[/QUOTE]
Opps! Wrong thread, stay safe.
Sorry @neo_lithic3K.
Check to make sure your proximity sensor is working. Mine quit working some time around 11 beta 3 and flashing back to 10 stopped the clean the top bar thing but not the speakerphone problem (screen was staying on up against my ear) Google replaced mine under warranty
(1a) First, here are the preliminary steps. There are alot of instructions at the top of Google's page at: https://developers.google.com/android/images
I assume that you've already followed all those instructions .... especially unlocking your bootloader, enabling USB Debugging from Developer Options, and adding fastboot to your PATH environment variable (and then rebooting your PC).
***NOTE: There are better guides on xda that give you more thorough instructions, so you may want to check those out instead of reading mine below.***
(1b) I assume that you have an unlocked Pixel 4 XL and that you purchased google's version of the phone from the Google Store. I don't know all the different ways someone can buy the Pixel 4 XL. For example, I think Verizon used to sell it but I don't know if Verizon variants can be flashed. If you didn't buy the phone from the US Google store or you bought the phone from another country, then there could be restrictions there that I don't know about.
(1c) I also assume you have a Windows PC. I've never flashed from other types of operating systems.
(2) Download the latest android 11 'coral' factory image at: https://dl.google.com/dl/android/aosp/coral-rp1a.201005.004-factory-1eb5827f.zip
That link is for the file posted on google's webpage for this version: 11.0.0 (RP1A.201005.004, Oct 2020) 1eb5827f98ec68b71bfd651d667a7cf557832f2e2850540d322d2a3a6fcc07a8
(3) Connect your computer to your phone using the usb cable. I assume your phone's usb debugging is already enabled & fastboot is already in your PATH environment variables as mentioned in the instructions earlier. You may get a pop up on your phone to trust the PC. I don't remember the exact wording but you should accept or trust it.
(4) After you download the zip file, unzip it somewhere (preserve the folder structure). You'll find the flash-all.bat located at: \coral-rp1a.201005.004-factory-1eb5827f\coral-rp1a.201005.004\flash-all.bat
(5) NOTE that everything on your phone will be wiped so first backup anything you need.
(6) Boot your phone to the bootloader using the hardware buttons (or you can use the cmd command: adb reboot bootloader).
While your phone is still connected to your PC, run flash-all.bat. (I usually just double-click on the bat file from my Windows PC)
(7) The cmd window will run through a series of commands and your phone screen may change or reboot. At one point (on the fastbootd phone screen), it will look like your phone is not doing anything or waiting for something. Don't do anything.... just wait. You'll know the flashing is done when the cmd window says "Press any key to exit..."
(8) When it's all done, your phone should automatically boot into android and you should see the pixel setup screen.
(9) This resets your phone to factory image. You'll need to follow other steps to root your phone.
Colonel_Kosova said:
Neo thank you very much for the reply and the hints.
Could you please maybe find and link the right file for me!?
I have never used the method with flash all bat file, this being said i would really appreciate if you could do me that favor and maybe guide me on how to.
I really love my 4 xl and hate the fact that I have these issues, I have been using it like this for some days hoping a fix will pop out there before I install everything back again.
I sincerely thank you for the effort and time
QUOTE=neo_lithic3K;83692801]Your error messages seem like it's somehow incompatible or you're not allowed to flash. So that made me wonder if you're downloading the right factory image for the right phone variant. (I think I only saw one variant for the android 11; can't recall at the moment.)
From your responses, it sounds like you're using the ota image. I've had problems with ota in the past, so my suggestion is to flash the factory image instead, which is different from ota. (I've had the pixel 4 xl for a year and never had issues with flashing.)
I also don't input the cmd commands manually. I run the "flash all.bat" which comes with the factory image and it does everything for me.
Click to expand...
Click to collapse
[/QUOTE]
Colonel_Kosova said:
Neo thank you very much for the reply and the hints.
Could you please maybe find and link the right file for me!?
I have never used the method with flash all bat file, this being said i would really appreciate if you could do me that favor and maybe guide me on how to.
I really love my 4 xl and hate the fact that I have these issues, I have been using it like this for some days hoping a fix will pop out there before I install everything back again.
I sincerely thank you for the effort and time
Click to expand...
Click to collapse
I know it's been 4-5 days since you last responded, but I'm going to assume you still need help. Flashing a full factory image (Not OTA) using the included flash-all.bat script will return your phone to "out of the box" condition. It's a fool proof way to get the phone completely factory stock, so you can then test your hardware (proximity sensor). Instructions can be found on the image download page. It's possible you have a sensor issue, but flashing the full image is the first step. Best of luck and be sure to come back and let us know how it went.
Hello, everyone.
I have a similar issue, though nothing related to the bootloader. I did flash the entire factory image and the process went smoothly until the very end where it showed:
Erasing 'userdata'
Erase successful, but not automatically formatting.
File system type raw not supported.
Erasing 'metadata'
Erase successful, but not automatically formatting.
File system type raw not supported.
Rebooting
Finished. Total time 253.513s
Press any key to exit...
The phone booted up just fine but I can't stop being worried something might eventually not work properly because of this.
Is there anything else I can try?
Rocio19 said:
Hello, everyone.
I have a similar issue, though nothing related to the bootloader. I did flash the entire factory image and the process went smoothly until the very end where it showed:
Erasing 'userdata'
Erase successful, but not automatically formatting.
File system type raw not supported.
Erasing 'metadata'
Erase successful, but not automatically formatting.
File system type raw not supported.
Rebooting
Finished. Total time 253.513s
Press any key to exit...
The phone booted up just fine but I can't stop being worried something might eventually not work properly because of this.
Is there anything else I can try?
Click to expand...
Click to collapse
No. You used the flash-all without removing the -w. That is the reason your userdata was erased. You're good!
Homeboy76 said:
No. You used the flash-all without removing the -w. That is the reason your userdata was erased. You're good!
Click to expand...
Click to collapse
Thank you very much for your reply. My main concern is the part about not being able to format it. Is that normal?
Rocio19 said:
Thank you very much for your reply. My main concern is the part about not being able to format it. Is that normal?
Click to expand...
Click to collapse
Yes! I don't think you'll have any problems.
Homeboy76 said:
Yes! I don't think you'll have any problems.
Click to expand...
Click to collapse
Phew! That's a relief. I just got the phone yesterday and I was so worried I had blessed it up somehow :crying:
Think I'll stay with stock for a while before I attempt any more flashing lol. Thank you!
I got tired of dealing with face unlock being broken and other issues related to the proximity sensor (screen wouldn't light up during a call if i moved it away from my face).
So I decided to flash back to the latest Android 10 image prior to 11 coming out. Everything is back to working buttery smooth.
If anyone else wants to do this and needs help let me know.
A few tips:
I used https://flash.android.com to perform the factory flash
I used this build 10.0.0 (QQ3A.200805.001, Aug 2020)
After flashing, the phone wants you to upgrade to Android 11, but you can enable developer options and turn off Android System Update notifications.

Pixel 5 - Removal from Beta 13 - Corrupt Error

So.... I removed my Pixel 5 form the beta 13 program, selected update on the devices and had it download Android 12 a few weeks back. On reboot I get the "device is corrupt" error with visit the g.co/ABH link. If I hit the power button that error loops, and trying a hard / factory reset does nothing.
I tried several of the steps but since I cannot get into Dev mode to unlock the bootloader I'm kind of stuck.
The most I have been able to do is with the rescue tool, but that throws a "software on device is newer then this tool" error and wont go forward.
Any suggestions? Should I just send in to a repair shop? Or move on?
I heard from a friend yesterday that this happens with USB C to USB C. Try an A or B port and sideload the OTA
xunholyx said:
I heard from a friend yesterday that this happens with USB C to USB C. Try an A or B port and sideload the OTA
Click to expand...
Click to collapse
Tried both types of cables, no luck...
grmacd said:
Tried both types of cables, no luck...
Click to expand...
Click to collapse
As recommended by @xunholyx try sideloading the OTA, if you're able to get into recovery.
If you didn't have OEM unlocking enabled in Developer Options, you might be SOL.
V0latyle said:
As recommended by @xunholyx try sideloading the OTA, if you're able to get into recovery.
If you didn't have OEM unlocking enabled in Developer Options, you might be SOL.
Click to expand...
Click to collapse
Yeah since the OEM unlock was not in place before the beta downgrade was triggered and failed, I can't get into the OS to turn it on. So SOL I bet
grmacd said:
Yeah since the OEM unlock was not in place before the beta downgrade was triggered and failed, I can't get into the OS to turn it on. So SOL I bet
Click to expand...
Click to collapse
Unfortunate and I feel for you.
It's generally advisable to always unlock the bootloader when running any kind of beta software, just because of this eventuality - if something goes wrong, you need to have a way to recover the device.
grmacd said:
Yeah since the OEM unlock was not in place before the beta downgrade was triggered and failed, I can't get into the OS to turn it on. So SOL I bet
Click to expand...
Click to collapse
You should be able to boot to recovery from the bootloader
I can boot to recovery, but the software wont sideload since the boot locker is locked.
My one hope is the fact Rescue mode on the web is throwing "software on the device older then this tool" so I am hoping once that gets a newer version I will be ok. So into the drawer it goes...
But you don't need an unlocked bootloader to sideload an OTA....
xunholyx said:
But you don't need an unlocked bootloader to sideload an OTA....
Click to expand...
Click to collapse
Ok... perhaps I will give it another try tomorrow.
grmacd said:
Ok... perhaps I will give it another try tomorrow.
Click to expand...
Click to collapse
Try flashing it a second time when you get the error. A friend is mine had trouble with it and a locked bootloader as well. I don't remember how he fixed it, but I think that that was it. I'll get in touch with him later. I'm at work right now
xunholyx said:
Try flashing it a second time when you get the error. A friend is mine had trouble with it and a locked bootloader as well. I don't remember how he fixed it, but I think that that was it. I'll get in touch with him later. I'm at work right now
Click to expand...
Click to collapse
So this AM I downloaded the newest ZIP file and followed the step on the site - after about 10 minutes presto the phone is back up and running with Android 13! Thanks for your help!

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