1st Gen Moto X Charging Issue... - Moto X Q&A

Thanks in advance for anyone's advice and or help... My Moto X is stock/unrooted. When I plug it in to charge (yes with the original charger) l noticed the lightning bolt icon does not come on. However, it would originally still charge. Now when I plug it in, no lightning bolt, no charge. To charge it I have to reboot without being plugged in and then plug it in after reboot is complete. If I unplug it and plug it right back in... No charge. I would have to reboot. Here is the kicker... I did a full blown factory reset. And it did not fix anything. One would think it is a hardware issue... But if so why does it charge every time without fail after I reboot??? That sounds like a software issue right??
I am perplexed to say the least. Does anyone have any ideas on how to fix this issue. Also if I reboot with the power cord plugged in I get caught in this restart loop where is shows the boot image and shows its charging... Please down and repeats?? I need help!!!
Thanks!!!

Jklsr55 said:
Thanks in advance for anyone's advice and or help... My Moto X is stock/unrooted. When I plug it in to charge (yes with the original charger) l noticed the lightning bolt icon does not come on. However, it would originally still charge. Now when I plug it in, no lightning bolt, no charge. To charge it I have to reboot without being plugged in and then plug it in after reboot is complete. If I unplug it and plug it right back in... No charge. I would have to reboot. Here is the kicker... I did a full blown factory reset. And it did not fix anything. One would think it is a hardware issue... But if so why does it charge every time without fail after I reboot??? That sounds like a software issue right??
I am perplexed to say the least. Does anyone have any ideas on how to fix this issue. Also if I reboot with the power cord plugged in I get caught in this restart loop where is shows the boot image and shows its charging... Please down and repeats?? I need help!!!
Thanks!!!
Click to expand...
Click to collapse
Try with a different charger and cable.It's very long to explain, but it's probably related to the battery protection kicking in. I would put my money on defective charger, but not entirely.

Related

Urgent help about the battery

I posted this question before, but no one answered. But this problem drives me crazy!
My Kaiser turned off when the battery was running out.
When I connect wall power to charge it, the orange LED indicates it was charging, but just few seconds later it automatically boot, and the orange LED was off.
The problem is, it can't boot into OS due to low battery(it only shows "Smart Mobility", but can't even enter bootloader mode) And only if it boots into OS successfully, it can be charged.
Anyone met this problem on any other devices before?
How can I stop auto boot when charging?
What can I do?
That must be something specific to the rom on yours... mine does not automatically boot when when power is applied (assuming it is off, not just in sleep mode), and it charges fine when powered off.
dscline said:
That must be something specific to the rom on yours... mine does not automatically boot when when power is applied (assuming it is off, not just in sleep mode), and it charges fine when powered off.
Click to expand...
Click to collapse
Thanks
I use the ROM from this forum
RUU_Kaiser_HTC_WWE_1.56.405.5_radio_sign_22.45.88.07_1.27.12.11_Ship
What is yours?
I'm just using the stock AT&T Tilt rom.
Here's the fix!
Yes, I've had the same problem a few times on my Vario (Wizard). Very annoying.
Here's what to do:
- Take a mini-usb cable (the one you use for sync and charging from a PC) and cut off the mini-USB connector
- Strip the wires
- Take the battery out of your TyTN
- Carefully connect the ground wire (black) with the ground connector (-) on the battery. Fix it with clear tape.
- Now do the same with the (+) (red wire).
- Attach the USB cable to a running PC and let the battery charge for about an hour. After that, put it back in your phone, you'll be able to boot it up and charge it the regular way.
Yes, it costs you a cable, but it solves the problem.
dscline said:
That must be something specific to the rom on yours... mine does not automatically boot when when power is applied (assuming it is off, not just in sleep mode), and it charges fine when powered off.
Click to expand...
Click to collapse
I think you misunderstood. The problem is that the phone only charges when the OS has loaded completely. So if you really run your battery out completely and there is not enough power in your battery to boot up the phone (read: it turns off again before the boot has completed) you won't be able to charge it the regular way. SOMETIMES a heavier charger (2A) does seem to be able to charge the battery even with the OS shut down, but most of the times it won't work anymore... see below for fix.
SteRo said:
I think you misunderstood. The problem is that the phone only charges when the OS has loaded completely.
Click to expand...
Click to collapse
That's not how I read the original post:
When I connect wall power to charge it, the orange LED indicates it was charging, but just few seconds later it automatically boot, and the orange LED was off.
Click to expand...
Click to collapse
Based on this, it sounds like it is starting to charge without the phone booted (orange LED on), but for some reason it then automatically boots up, then crashes because there's not enough power(??)
But if the problem IS that the phone only charges when the OS has loaded, that is also not how my phone operates. In fact, that even goes against the manual, which tells you to plug the phone in (without turning on the phone) and let it charge fully for the initial charge before turning on the phone and allowing it to boot.
Sorry if I misunderstand, but neither way is how my phone operates... it can charge without the OS loaded, and the phone does not automatically boot once power is applied.
Not sure I fully understand what's going on here but, I am wondering if the power on/off button is stuck in (i.e the micro-switch is clicked in and not releasing). I cannot think of any other reason the device would turn on when connecting the charger if the device is powered completely off. ( Except perhaps shorted connections in the Usb port)
Mike
To SteRo:
Thx a lot for the solution, I tried, but still doesn't work.(I charge it more than 2 hours, and still can't boot into OS)
To mikechannon:
yes, it happened. :-( the power on/off button is NOT stucked. And the device is powered off completely.
To All:
Thx for your reply. What I mean is almost what dscline said:
It starts to charge without the phone booted (orange LED on), but for some reason it then automatically boots up(around 15 sec after I plugin power), meanwhile orange LED is off. But it can't load into OS, just re-boot again and again because there's no enough battery. That makes it's impossible to charge, 'coz it's only charged when the OS has loaded completely.
Anyway, I called customer service to ask them replace the battery. I may try to use different ROM and see what will happen. I'll post the result here.
It's also possible that it has nothing to do with the battery or charging at all. I just checked mine, and the charging indicator is lit with the unit off, but it does go out for a bit during the boot processes, then comes back on again. So what you're seeing with the charging light is normal. It may simply be that there's something corrupted, or some other failure with the device, that is causing it to not boot properly, and get stuck in a reboot loop. If so, it will probably do the same thing with a completely charged battery. You may have just been assuming that it was related to a low charge.
That's what I'm worry about,, Coz I can't boot it by SteRo's solution.
okay... they say trouble comes in three's...
Yesterday I flew to Asia, 20-hours with a full charge. No suprises during the trip. Checked email from Narita during the layover, no prob. But after I arrived in Taipei I received the low battery warning. Plugged in my usb-to-usb (notebook to kaiser) cable and "no charge light"!
This morning I plugged it into a ac battery charger and waited for >10 minutes, still no charge light.
Now, at the risk of a battery, I'm attempting to charge the battery removed from the kaiser using the previous mentioned method. In an hour I'll test it.
This afternoon I'll pick up a new battery charger and spare battery.
In 14-months with my trusty TyTN (cht9000) I never once had a problem like this... I'm a little bummed right now...
[update]
okay -- battery is okay and can be charged externally (using the two wire method or an external battery charger). BUT... the device still won't take a charge using either a direct AC adapter or a USB cord. This was also retested after performing a hard-reset. Not a good sign folks.
The charger works (connected to a Trinity), so it's not the problem. They battery works (charged to 45% after 45-minutes connected to an external battery charger). The HTC OS after a clean hard-reset used to work but now doesn't, so it's unlikely it's software related.
I've made no other modifications to the bootloader or SSPL... everything is original stock. Wish I had my TyTN with me right about now...
Sounds like something I had on my previous TyTN:
The power connector was a bit flaky on my charger at home. So when I'd hookup the powerlead it would charge to 10 secs or so and then no longer charge. I had to put some pressure on the connector to have it continue to charge. So I put a ballpen on the powerlead, just under the phone, when charging.
It's a long shot - hope of use. When you've connected the phone to power, and the orange light goes off, try wiggeling the connector a bit - see if that helps.
Hope of use.
Re
OK,
I've got excactly the same problems... I dont want to make you illusions, but you cant solve it and you need to send it back for repair. Your usb connecter on your tytn is broken...
first i will tell my story...
My tytn did excactly the same, shows the led, powers on automatically (normally it don't do that, so it;s not a rom issue) and then powered down in the smart mobility screen. I tried 4 chargers, and 2 battery's. with a full battery it will power on and load windows, but unable to charge. with the empty battery it will power down in the smart mobility screen. soft reset, hard reset, it won't work.
You can check if it's the same problem, by attaching it to your usb on your computer and call up the bootscreen by pressing the camera button and stick your stylus in the soft reset hole. If it comes up with serial instead of usb, then your device usb connector is broken.
BUT, you can charge your battery in a very strange way i figured out. since i am on a buisness trip i need my phone and don't send it back!!!!!
ok, this is what you have to do, plug in the powercable, call the hard reset screen BUT DON'T APPLY!!!! you will notice it will not power down, so just leave it on this screen for a night with the cable connected. you don't see the charging light, but actually it is charging. for me this temporarely solution works fine... but when i'm back in about seven weeks i send it in for repair.
Hope this will help you!
Swiftgs:
Many thanks for your insight -- you are correct, in bootloader mode the Serial shows instead of USB. I just purchased a spare battery (1100mAh, made in Taiwan) and battery charger for US$17. It'll get me through my business trip, but this is disappointing. As I mentioned in my earlier post, I used a TyTN for 14-months (July 2006 to Sept 2007) as my primary phone, recharging it daily via the USB connector and on a desk charger in my office. I can only conclude that if the USB is physically damaged (not evident visually), then it is not as robust as the USB port used in the original TyTN. The strangest part of all is it worked perfectly until the battery level fell below 10%...
FWIW: I purchased the phone through R&D Marketing. Ron Webber quickly responded to my note and gave me a contact at HTC America. I'll follow-up
after I return and report my experience.
Cheers
well, thanks for all of your replies/infomation.
I tried evey possible methods mentioned above, unfortunatelly none of them works :-(
and the most depressed thing is I filnally get a new battery, but it still doesn't work!
So I sent it back to repair, cross figure...
It works
I would like to thanx 2 SteRo for his advice. I am using Qtek 9000 and had the same problem. Battery was empty, and I tried many times to turn on my PPC, but without success. All the time when red light appeared after 10-15 sec display become black and tried to restart from boot again, and it's happened many times. Finally I thought that I just can trow my Qtek, but seeing your recommendation decided to try. I took USB cable cut it and strap the wires. Connecting red on (+) and black on (-) after 1 hour charging I was able to start my PPC, to recharge battery by 100% and it is working now OK. I must check duration of the battery tomorrow, because reason why I discharged battery was automatic turn off of my PPC when it was on around 45-50% battery capacity. Tomorrow I will check how it's working when I recharge battery again.
Dear SteRo you are the king.

help - battery not charging

went to charge phone and i know i am gonna get slammed but i am phreaking out the phone will not charge, did hard reset soft reset reinstalled rom etc...nothing helps please help me now its below 50% so cant flash back old firmware
tqg317 said:
went to charge phone and i know i am gonna get slammed but i am phreaking out the phone will not charge, did hard reset soft reset reinstalled rom etc...nothing helps please help me now its below 50% so cant flash back old firmware
Click to expand...
Click to collapse
Have you tried to plug in a usb to your computer to see if it can pull off a charge? Might work...
Ron
mark43 said:
Have you tried to plug in a usb to your computer to see if it can pull off a charge? Might work...
Ron
Click to expand...
Click to collapse
That will most likely NOT work. The USB charge off a PC is a trickle charger. First, if the battery is completely drained, take out the battery and plug it into the wall charger. Let it sit like that for about 15 mins. Then put the battery in and let it charge over night. If it still will not power on the device is probably bad.
Are you getting a red LED on the front? If so it could be the "red light of death" (RLOD). It is a known issues that has caused many kaisers\tilts to fail.
marm0lade said:
That will most likely NOT work. The USB charge off a PC is a trickle charger. First, if the battery is completely drained, take out the battery and plug it into the wall charger. Let it sit like that for about 15 mins. Then put the battery in and let it charge over night. If it still will not power on the device is probably bad.
Are you getting a red LED on the front? If so it could be the "red light of death" (RLOD). It is a known issues that has caused many kaisers\tilts to fail.
Click to expand...
Click to collapse
actually it might work.....there has been cases where there's damage to the usb port and it wont charge with a wall charger, but fine when connected to a pc via usb cable (or it might be the other way round). the rlod is a different issue, this one seems to be more of a usb port issue. tqg317, take a look at your usb port and see if you can spot any damage.
Moving to the regular Kaiser Forum. Not an upgrading/development matter.
Mike
99% of the time a damaged USB port will affect USB to PC or automotive charging only. Take a look at your USB port, if it is curved or lowere on the right side then YOU placed the stylus poorly during a soft reset. You may be able to straighten it out using your stylus, but do it very carefully.
thanks for the move
i guess what i am wondering is if i get the right things to set it back to att and ezxchange it, it gets no charge large or anything, usb, ac, or car dc thanks for everyone help
ok
got all the things for reverting back to at&t i imigine i can use the origina att rom but what about the original att spl can it be ran off a microsd card?

Strange charging problem

I installed ICS RUU some weeks ago and all has been well.
All of a sudden now when I plug in the wall charger it takes about 30s or so for the charge led to light up or for the phone to indicate that it is being charged. Likewise when the wall charger is unplugged it also takes some time for the charge indicator to go out with the phone still thinking its being charged.
With the USB cable the PC ding dongs immediately but the charge led will take 30s or so before it turns on and I no longer get the prompt for charge only, HTC sync etc.
In all instances the battery does eventually charge fully.
I have rebooted the phone but same problem.
Any ideas what's going on here?
SOLVED.
I removed and refitted the battery. Back to normal.
Thought I would leave the complete post with solution in case someone else experiences the same problem.
i'm having a problem where i put my battery in (think its completely drained)
the light for charging will flash for about 5 sec then go off
try reinserting again. this time it blinks for a bit goes solid then off after a few sec
try one more time this time its solid for about 5 sec then off again. best i can get it to do. if i do this about 10-15 times the screen led light comes on then off and thats it.
any ideas? is there a way to charge it without it in the phone?
@WK - you could try resetting battery stats. I believe that option is available in CWM custom recovery.
I've seen aftermarket batteries and chargers for the Vivid on eBay.
-RKA
Yes there are inexpensive chargers that you can get for these batteries on Ebay. You may even want to get one including a battery.
Having said this have you tried charging using a USB cable from the PC?
You may have a faulty battery or a faulty charger port both of which should be covered by your warranty.
try this too
try plugging the phone in without the battery connected, boot it up that way if it will let you, and then insert the batt while the phone is on..let it charge for a bit.. and see if that helps. Not the safest method, but it almost sounds like you've got the older recovery with the phone off charge issue.
Hope you get it figured out.
EDIT: Don't bother..i just tried it won't boot that way. I was assuming that it might go both ways, bc i know when the phone is on you can pull the batt and as long as its plugged it it stays on.

[Q] Touchpad won't boot

I cannot get my sisters TP to boot. I guess she let it die completely, so now when I plug it in, all I get is the home button to blink back and forth. If I try to turn it on, I get the red battery with a lighting bolt icon, then a white plug icon, and when I plug it in from there I get the "To reliably charge" message. I don't have the original ac adapter or cable because she lost it. I have already reflashed the A6 firmware. Also, if I leave it plugged it with the home button flashing, after about 20 minutes or so, the flashing stops for a few seconds, then starts for a few seconds, then stops again and so on and so forth. Is there anything else I should try? Or is this thing dead?
See if you can get an OEM cable or a Touchstone.
pr621 said:
I cannot get my sisters TP to boot. I guess she let it die completely, so now when I plug it in, all I get is the home button to blink back and forth. If I try to turn it on, I get the red battery with a lighting bolt icon, then a white plug icon, and when I plug it in from there I get the "To reliably charge" message. I don't have the original ac adapter or cable because she lost it. I have already reflashed the A6 firmware. Also, if I leave it plugged it with the home button flashing, after about 20 minutes or so, the flashing stops for a few seconds, then starts for a few seconds, then stops again and so on and so forth. Is there anything else I should try? Or is this thing dead?
Click to expand...
Click to collapse
Leave it charging for a long time, 24 hrs +, it should charge.
Good luck.
original charger
pr621 said:
I cannot get my sisters TP to boot. I guess she let it die completely, so now when I plug it in, all I get is the home button to blink back and forth. If I try to turn it on, I get the red battery with a lighting bolt icon, then a white plug icon, and when I plug it in from there I get the "To reliably charge" message. I don't have the original ac adapter or cable because she lost it. I have already reflashed the A6 firmware. Also, if I leave it plugged it with the home button flashing, after about 20 minutes or so, the flashing stops for a few seconds, then starts for a few seconds, then stops again and so on and so forth. Is there anything else I should try? Or is this thing dead?
Click to expand...
Click to collapse
You need to find an original charger or maybe a compare able 2amp Carter will work. A standard phone charger or USB port on your computer is not powerful enough to charge it.
Check amazon it shouldn't cost more than $10
I have another tablet charging block that is 5.0v and 2 amps, but when I use that all it does is make the home button flash then stop then flash again. I left it charge on my computer overnight to try and get it to trickle charge. When I woke up the home button wasn't flashing and when I try to turn it on, the red battery comes up for a second then the white plug icon. I guess I'll see about getting an OEM cable, hopefully that works.
UPDATE: I got it into "recovery" mode? It was plugged into my PC so I held power and vol up until my pc recognized it. But it's showing up as palm in the device manager, and no drivers seem to work for it.
UPDATE 2: My sister found her OEM charger and now it seems to be actually charging. Thanks for the help, I'll let you know if this doesn't work.
Yep, usually issues like that are because of not using the OEM Charger.
pr621 said:
I cannot get my sisters TP to boot. I guess she let it die completely, so now when I plug it in, all I get is the home button to blink back and forth. If I try to turn it on, I get the red battery with a lighting bolt icon, then a white plug icon, and when I plug it in from there I get the "To reliably charge" message. I don't have the original ac adapter or cable because she lost it. I have already reflashed the A6 firmware. Also, if I leave it plugged it with the home button flashing, after about 20 minutes or so, the flashing stops for a few seconds, then starts for a few seconds, then stops again and so on and so forth. Is there anything else I should try? Or is this thing dead?
Click to expand...
Click to collapse
Only hope is original charger or Touchstone
Sent from my cm_tenderloin using Tapatalk 2
Battery dead, bricking issue
I have had several charging issues with my Touchpad. I am using ClassicNerd Butta OS. IF I am using the Android OS (Butta) and I turn off the Touchpad and then plug it in to charge it will restart the Butta OS. When this happens the Touchpad discharges instead of charging. So, when I come back later the Touchpad is dead and it takes a lot of messing around to get it going again. To prevent this I always turn off the Touchpad when I am using the Butta OS but I don't immediately attach the charging cable. Instead, I wait a bit. Then when I plug in the charging cable I immediately switch to the WebOS operating system. The device seems to charge well using WebOS. When it is done charging I unplug the cable and turn the device off. Next time I restart the Touchpad I let it boot to Butta. Then when it discharges to 80% or so I start the process again as stated. Sticking with these procedures has prevented the no-charge / no-boot issue from reoccurring. I also no longer charge the Touchpad at night. Instead, I charge it in the morning or during the day and only leave it on the charger for an hour or two until it is fully charged. It is my understanding that technique should result in longer battery life and better (longer) charge in the battery.
When my Touchpad battery has gone completely dead it is a real pain to get it to charge up the battery again. When the batter is totally dead the device will not boot into any OS or allow me to even get to the boot loader program. Takes a lot of messing around to get it to start charging again. Though I have been able to, eventually, get it to boot into WebOS and start to charge. But this was not an easy process by any means.
Also, I would agree that you really need to get a stock charger with the cable for your Touchpad. Using a different charger could damage the battery in your Touchpad and/or cause the battery to charge too slowly.
Good luck!
pr621 said:
I cannot get my sisters TP to boot. I guess she let it die completely, so now when I plug it in, all I get is the home button to blink back and forth. If I try to turn it on, I get the red battery with a lighting bolt icon, then a white plug icon, and when I plug it in from there I get the "To reliably charge" message. I don't have the original ac adapter or cable because she lost it. I have already reflashed the A6 firmware. Also, if I leave it plugged it with the home button flashing, after about 20 minutes or so, the flashing stops for a few seconds, then starts for a few seconds, then stops again and so on and so forth. Is there anything else I should try? Or is this thing dead?
Click to expand...
Click to collapse
My Hp TouchPad tablet came today and I was told when bidding that it was doing exactly the same thing as mentioned here. I have the OEM charger and cable.. I'll let you know when I can get it straightened out and I hope it is a good one.. Thanks for the info..
While on the OEM charger it booted and I selected webos for the tptb to reflash A6, but soon after it was off charger it went back to the battery icon. battery life low I guess? I selected shutdown. Let it charge over night and see what happens.
Many thanks to many members who are so helpful...

[Q] Help please - Phone Bricked

I bought a Moto G 2014 Dual Sim XT1068 back in November and hadn't had any issues with it until today. I bought an anger 3000MaH portable battery pack and was amazed at how quickly it charged my phone. I used it yesterday and charged it overnight. I used it throughout today. I turned it off around midday and plugged it into my charger. When I attempted to turn it on later nothing happened. No, please charge, no **** has crashed, just nothing. The screen just stays dark. My computer no longer recognises it as a device and my portable charger will no longer recognise it as a phone to be charged, I know this because it worked with a friends phone, but not mine, and it still has battery (the charger)
What should I do?
Do I use ADB, ask Anker, return it, what is my best course of action?
If anyone knows what to do please reply as until this is fixed I do not have any ideas.
PS; No rooting, bootloader unlocking, or use of custom ROMs has occurred, the phone is completely using stock android.
Motogsecondgen2014 said:
I bought a Moto G 2014 Dual Sim XT1068 back in November and hadn't had any issues with it until today. I bought an anger 3000MaH portable battery pack and was amazed at how quickly it charged my phone. I used it yesterday and charged it overnight. I used it throughout today. I turned it off around midday and plugged it into my charger. When I attempted to turn it on later nothing happened. No, please charge, no **** has crashed, just nothing. The screen just stays dark. My computer no longer recognises it as a device and my portable charger will no longer recognise it as a phone to be charged, I know this because it worked with a friends phone, but not mine, and it still has battery (the charger)
What should I do?
Do I use ADB, ask Anker, return it, what is my best course of action?
If anyone knows what to do please reply as until this is fixed I do not have any ideas.
PS; No rooting, bootloader unlocking, or use of custom ROMs has occurred, the phone is completely using stock android.
Click to expand...
Click to collapse
I soft-bricked mine yesterday because TWRP kept crashing when I flashed my ROM. During my search for a solution I ran into a post from a guy with a similar problem of yours. His phone wouldn't charge at all.
He solved his problem by pressing PWR+VolDwn for 3 minutes. Then plug it in to a charger and leave it be. And make sure to use a proper charger (cable straight from the wall preferably)
Give that a try. Try ruling out a hardware problem. And return it as a last resort. Good luck
Ogglord said:
I soft-bricked mine yesterday because TWRP kept crashing when I flashed my ROM. During my search for a solution I ran into a post from a guy with a similar problem of yours. His phone wouldn't charge at all.
He solved his problem by pressing PWR+VolDwn for 3 minutes. Then plug it in to a charger and leave it be. And make sure to use a proper charger (cable straight from the wall preferably)
Give that a try. Try ruling out a hardware problem. And return it as a last resort. Good luck
Click to expand...
Click to collapse
TRY this plug in charger and hold power for 2 mins+ to force a reset and forced boot up - holding for 120 seconds + is the key and repeat charger cable must be plugged in.
- power and volume down is normally to get to AP fastboot flash mode, agreed a good wall charger is needed not usb port power.
reefuge said:
Searching google
Cant remember but i thought it was plug in charger and hold power for 2 mins+ to force boot up - power and volume down is normally to get to AP fastboot flash mode, agreed a good wall charger is needed not usb port power.
Click to expand...
Click to collapse
Okey, you are probably right. I was quoting from my foggy mind

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