Hello, i'm in trouble with an S5 g900a. The typical "phone not allowed mm#6" appeared one day, after almost 1 year I'd purchased it. By the way, i bought it unlocked, in a store located in Paraguay.
I've read many posts about this message that appeared, i went to my service provider (Claro Argentina) to ask for imei blacklisted, but they said it is clean. But there is something more i've found now, the imei that appears when i dial *#06# (this is the one my provider checked) is the same that is written by the label of the box, BUT... when i try to see my phone's imei through different software such as SamMobile app or EFS Professional with Qualcomm NV Tools, the imei informed is a different one (that belongs to a g900f model) and, what is more, this imei results to be blacklisted since the same day my phone became out of service.
- Why is my phone giving this 2 different imeis?
- How can i recover the original one?
Hope you can understant my English and give me any help or information on how to solve this.
Thanks in advance,
Maxi.
Related
recently aquired a xt1053 (t mobile) under settings/about phone/status under imei it says 0, under back battery cover at bottom the sticker is not there and in the sims tray no imei,complete disassembly and found no imei, this device seems to be new , still has the factory plastic film on touch screen, i found utility called( MTK droid root & tools) thats restores imei number listed as 0 but i must have the imei number to complete process, MTK recognizes the device but also shows imei as 0, is there a file in device that stores imei number, is there a way to recover it ? is it possible this device was never given an imei number? this device came from a lot which all seemed new and nun had the battery covery and i assume now all devices must not have had imei numbers, any advice would be greatly appreciated.
Sounds pretty shady to me. Return it while you can. If you can.
Tampering with imei numbers is widely illegal and not a topic for XDA. If you lost it, that's one thing... If you had a backup, great. But if you don't have one, creating one or "obtaining" a number somehow is illegal.
Again, return it. They are probably stolen. Or clones or something illegal. ?
Such discussions are not permitted here.
Thread closed.
Bought this phone off Craigslist come to find out the software IMEI shows a different IMEI than the backing. I spoke with a Samsung rep and they told me the IMEI from the status menu shows a SM-G925A. Strange because i looked up that IMEI on http://www.imei.info/ and it says it's a SM-920F, I'm inclined to believe the Samsung rep. The IMEI on the backing shows it's a SM-G920A which is what the phone physically is.
Phone works via voice and data, text, apps, etc. Everything works but Samsung Pay. In my fit of impatience (prior to my knowledge of the IMEI dependency) i flash my 5.0.2 to 5.1.1 and it froze after ODIN was completely and only after a AP reflash it booted.
So this looks like why my Samsung Pay is not working perhaps? I am so confused right now, any advise on what I should do?
Hi guys, recently i bought a T-mobile galaxy s6 from craigslist, i checked the imei and it was clean nothing wrong with it at all.
The phone is completely stock not even rooted. But the thing is the imei number under the settings is different than the one underneath the glass cover in the back. Both imei numbers are clean. The phone is locked right now and i can't use it for my at&t number. I talked to T-mobile customer service and they said that the phone should be unlocked with the imei number on the back of the phone. But when i gave them the imei number from the settings they said that it is invalid and won't show up in their system or data. So, I called Samsung and they said they won't be able to do anything at all, i just have to call T-mobile, but T-mobile is telling me to call samsung, and its just going through a cycle a stupid one. Both are knows for bad customer satisfaction and it is true.
Please, anyone have any idea how to unlock the phone? or overwite the imei number to return it back to the original one! Both companies won't help as they don't know what to do. I am sick to the bones of being a customer for both. BTW the device unlock app thing by t-mobile did not help the issue. it says can't recognize the device
hammy88 said:
Hi guys, recently i bought a T-mobile galaxy s6 from craigslist, i checked the imei and it was clean nothing wrong with it at all.
The phone is completely stock not even rooted. But the thing is the imei number under the settings is different than the one underneath the glass cover in the back. Both imei numbers are clean. The phone is locked right now and i can't use it for my at&t number. I talked to T-mobile customer service and they said that the phone should be unlocked with the imei number on the back of the phone. But when i gave them the imei number from the settings they said that it is invalid and won't show up in their system or data. So, I called Samsung and they said they won't be able to do anything at all, i just have to call T-mobile, but T-mobile is telling me to call samsung, and its just going through a cycle a stupid one. Both are knows for bad customer satisfaction and it is true.
Please, anyone have any idea how to unlock the phone? or overwite the imei number to return it back to the original one! Both companies won't help as they don't know what to do. I am sick to the bones of being a customer for both. BTW the device unlock app thing by t-mobile did not help the issue. it says can't recognize the device
Click to expand...
Click to collapse
There was a guy on here named Stilfilz i think was his name. Maybe ask him.
Possibly the IMEI tmobile cant find in their system can be a metropcs galaxy s6 IMEI which is also sm-g920T hardware.
good luck
tyrone1 said:
There was a guy on here named Stilfilz i think was his name. Maybe ask him.
Possibly the IMEI tmobile cant find in their system can be a metropcs galaxy s6 IMEI which is also sm-g920T hardware.
good luck
Click to expand...
Click to collapse
yeah i was in touch with the guy last night, but sadly the flexihub did not work on my computer we tried many times but no luck i always get no internet connection even though the internet is working . Do you think if i flash a metropcs stock rom it would help unlocking it? i think the phone is refurbished thats why i have a different imei number.
when i looked up the imei under the settings, i checked online for the imei and it says for model number SM-G920F ? should i flash a stock rom for that model number or what
Quick update ....
So I flashed a galaxy s6 AT&T stock rom 6.0.1 and its working fine. No longer need the t-mobile device unlock app, but now i am to the point where it asks for the unlocking code.
Should I purchase an unlock code online using the imei number the one from the settings?
UPDATE:
Thanks to Stilfilz , i flashed the stock rom then rooted it, then Stilfilz got it unlocked. Took only 3 minutes. now it is working with an AT&T sim card with no issues.
Hi, i have the same problem with my galaxy S6 edge, the IMEI number under setting is different from the one in the back plate. if you have a way to fix this please please email me at [email protected]
Thank you.
Please help me with this issue, i tried to flash it with original ROM using Odin, but no success. Any input would be appreciated. Thank you
Short version: who can fix IMEI on my (legally bought) phone?
Long story: I bought a new G870A phone around XMAS from an ebay-like store (I live in Poland). It seems to be an American phone (I get an ATT logo). It worked fine in Poland for two weeks I was using it (Polish SIM, T-mobile operator), but then I left for my work in South Korea, where I have a Korean SIM (SKT op.) it had connectivity issues: phone/SMS/wifi work, but mobile data doesn't work if the phone displays LTE 4G on the top. If it shows just 4G it works. I took it too SKT shops (three), all swear it's not an operator problem. Took it to the Samsung service center, they couldn't figure things out, sent it to the factory. I got a call from them (well, I don't speak Korean, so it's handled by my Korean gf). She said: "the number of INEI on the phone does not match the manufacturer’s serial number on the phone. Based on my understanding from his explanations, the manufactures finds for the serial number with INEI numbers, two numbers need to be the same. If another person is using a phone with the same INEI numbers with yours, your phone might not work properly. Your phone is not in the process for A/S since ur phone itself has the problem. So, they suggested you to contact the distributor what happens." I did some research on IMEI, and I am confused. I am reasonably sure that the place I bought in Poland is legit (I got the box, warranty card, proof of purchase; the business has official government registration, and 99% satisfaction ratio for its ~2,000 sales). The mobile data worked in Poland, which would suggest IMEI was fine - until the flight/SIM change? What could have messed it up? And if it is, who can fix it for me? Seems like the Samsung rep wants me to take the phone halfway through the world and complain to the Polish seller? Should I try to get if fixed in Korea? Whose fault is it? It also seems like it is possible to get the IMEI changed without root, could it be that someone "stole" my IMEI number? Could IMEI numbers work in one country but not the other? Should I try to change the IMEI myself - and if so, are there any good guides for that? I also read that changing IMEI is not legal in many countries, but presumably the vendor/service center can do it? But who is the party that should fix my phone? The original vendor? Are IMEI problems covered through warranty?
Hi. I flashed a stock room with Odin in my Samsung S10 (SM-G973F). The phone is made in Argentina so i installed a free carrier ROM from there, then after i flashed the ROM from my country but in no case i can get my SIM to work on it. What i can do?
Edit: Aparently i have a imei status: NG.
IMEI status NG likely means that the carrier has blacklisted your IMEI, and is refusing the activate it. IMEIs are often blacklisted because the phone is stolen or for various other reasons.
In the USA, carriers will work together on IMEI blacklisting, but I don't know how it works in other countries...
schwinn8 said:
IMEI status NG likely means that the carrier has blacklisted your IMEI, and is refusing the activate it. IMEIs are often blacklisted because the phone is stolen or for various other reasons.
In the USA, carriers will work together on IMEI blacklisting, but I don't know how it works in other countries...
Click to expand...
Click to collapse
The phone it's from Argentina. I'm almost sure that it's not stolen, but i supose that it was unlocked by someone else before i got it into my possession, and then when i flashed stock rom i messed up the unlock. The imei doesn't appear in any blacklist page (even the one from my country). There is a way to restore the unlock with Samsung Tool Pro or changing the IMEI? (changing IMEI en my country it is legal)
I don't know about the Samsung Tool Pro. I also don't believe XDA allows discussion about IMEI changing, but yes I think it can be done. You may need to find another place to discuss this.
If you're reasonably sure that the IMEI is fine, you could call your carrier and ask them what is happening. Maybe they just need to fix something on their end?
I got the same problem too when I tried upgrading me S10e G970F to android 12, it started showing "Emergency calls only"
Roi_emeka said:
I got the same problem too when I tried upgrading me S10e G970F to android 12, it started showing "Emergency calls only"
Click to expand...
Click to collapse
Have you fixed it yet, I'm having same issue, anyone help pls
bump