Moto X 2014 Dead(Stuck?) Pixels - X 2014 Q&A, Help & Troubleshooting

I have a Moto X 2ª Gen for about a year, great phone on a lot of ways.
But yesterday I noticed a little black line on the display, it appears to have a black line and
a white line right below it. The white portion is noticeable when the display is completly black.
When the moto display is activated the line lit up first most likely is when the display is energised.
I did a extensive research about dead or stuck pixels on amoled screens, and I became a little confused.
because some say that amoled screen should not have this kind of problem, or it is more dificult to manifest
such issue.
I have taken some pictures of the line, the black photo is a little blurry, the phone that i used had a hard time
trying to focus, but the line can be seen.
imgur[dot]com/a/kbuQ4
imgur[dot]com/uymLQtj

Related

[Q] display problem

Hi I have a small problem with my galaxy and I wonder if it is a common thing or is it a sporadic case. I recently took my galaxy in assistance for the replacement of the screen (between lcd and capacitive glass had a hair) Once again after a while 'I realized (I think that there is a problem from the beginning) that appeared on the display strange signs. Initially I thought it was a lcd problem then I tried to shift the LCD image and saw that signs remained fixed as if they were between display and glass. I brought the phone back in service but they said there were no defects. For sureness (they were very nice) they showed me another galaxy just out of the box and presented the same peculiarities. It seems to me (but I'm not sure) that the first galaxy that I had not had this feature.
If you want to help me try to manually set the display brightness to low and pull down the curtain of the notification bar, or choose a dark gray background and gimme an answer.
thank you
i attach a photo
anyone?
I saw that many people have downloaded the image.
thank you
Can you explain what is so peculiar about it ? I dont see anything wrong with that image . Is it the three orange color curved lines ?? (though that looks to me like a reflection of something).
Are you talking about the red haloing effect around the white text?
Apart from the orange claw 'reflection' in the top right there is nothing discernible about that image.
orange signs are camera lens reflection. I talk about grey zones of images. If you watch closely you notice that some grey pixel zones are different from other. With a kind of green blur.
thank you for your answers
Is this what you are concerning about?
http://forum.xda-developers.com/showpost.php?p=8766267&postcount=12

Let me clear up the Yellow Hue problem.

I'm not an expert, my conclusion is based on my time spent with my old Z1 ( defective screen, Sony service center agreed as well ) and my new Z1.
So here goes:
I bought a Sony Xperia Z1 C6902 around the end of last month. After coming home I almost immediately felt like there was something wrong with the screen.The display light seemed to be coming from the sides ( like underwater divers with lights).I had this yellow hue and slight tilts would produce drastic washing out + more of this mysterious "yellow hue" everyone's been talking about.The display just didn't seem uniform. Videos and pictures however seemed to display perfectly. A completely white screen would appear patchy.
After a lot of running around, going nuts and tweeting, I finally got my replacement Z1 today.
Now : Slight tilts DO NOT produce drastic washing out anymore.The screen displays uniformly now .The sharpness of viewing angles still sucks, and there is slight washing out, but only after you're holding it at an awkward angle.
HOW TO CHECK IF YOUR Z1 displays whites correctly.
Do this : Go to your service menu. In your device, open the dialer and enter *#*#7378423#*#* to access the service menu.
Hit Service Tests ---> Display
You will notice the 1st and 2nd screens match the yellow/off whitish tone of the settings menus. ( On a bad screen it will be patchy, on a good screen it will be uniform )
Now tap the screen 8 times
THIS screen will show you if your device displays whites correctly.
(attached pics of my replaced Z1's display test from the service menu )
Conclusion.
There are 2 things going on here.The yellow hue and and bad Z1 screens are two different issues, but not completely separate.
The yellow hue /off whitish color seems to be Sony's color config for the Z1.( check the screen i've mentioned above to know if your device shows whites correctly )
The bad screens are the ones that don't display uniformly and seem patchy ,have drastic washing out on slight tilting ( which in turn, seems to make the "yellow hue" seem worse, making people think they're connected.)
So,
Bad Screen : Patchy when displaying a full white screen, drastically bad viewing angles, not uniform, display distortion on even a slight tilt.
Good Screen : Decent viewing angles, NOT patchy when displaying a full white screen, uniform display.
ALL screens seem "yellow".
Sony's customer service here was SO SLOW and It should have happened sooner but after almost a month, I'm finally using the device I paid for.
Trust your eyes. Don't blindly accept that all Z1 screens are bad. The Z1 has a lovely display.Know the difference between the "yellow hue" and a defective screen.
Best of luck !
When you say patchy are you referring to like uniform patterns squares (pixelated within)? I see these pixelated squares for all colors in the screen calibration and the 2nd color was like very light patchy horizontal bars. I thought it was my thumbprints but no. I cleaned the screen before the test.
Sent from my Sony Xperia™ Z1 on XDA Premium 4 mobile app
shaunwu said:
When you say patchy are you referring to like uniform patterns squares (pixelated within)? I see these pixelated squares for all colors in the screen calibration and the 2nd color was like very light patchy horizontal bars. I thought it was my thumbprints but no. I cleaned the screen before the test.
Sent from my Sony Xperia™ Z1 on XDA Premium 4 mobile app
Click to expand...
Click to collapse
Nope, that's not what I mean. When I say patchy I mean a non uniform like display. Almost looks like there's light patches of water on the screen.
hoezay said:
I'm not an expert, my conclusion is based on my time spent with my old Z1 ( defective screen, Sony service center agreed as well ) and my new Z1.
So here goes:
I bought a Sony Xperia Z1 C6902 around the end of last month. After coming home I almost immediately felt like there was something wrong with the screen.The display light seemed to be coming from the sides ( like underwater divers with lights).I had this yellow hue and slight tilts would produce drastic washing out + more of this mysterious "yellow hue" everyone's been talking about.The display just didn't seem uniform. Videos and pictures however seemed to display perfectly. A completely white screen would appear patchy.
After a lot of running around, going nuts and tweeting, I finally got my replacement Z1 today.
Now : Slight tilts DO NOT produce drastic washing out anymore.The screen displays uniformly now .The sharpness of viewing angles still sucks, and there is slight washing out, but only after you're holding it at an awkward angle.
HOW TO CHECK IF YOUR Z1 displays whites correctly.
Do this : Go to your service menu. In your device, open the dialer and enter *#*#7378423#*#* to access the service menu.
Hit Service Tests ---> Display
You will notice the 1st and 2nd screens match the yellow/off whitish tone of the settings menus. ( On a bad screen it will be patchy, on a good screen it will be uniform )
Now tap the screen 8 times
THIS screen will show you if your device displays whites correctly.
(attached pics of my replaced Z1's display test from the service menu )
Conclusion.
There are 2 things going on here.The yellow hue and and bad Z1 screens are two different issues, but not completely separate.
The yellow hue /off whitish color seems to be Sony's color config for the Z1.( check the screen i've mentioned above to know if your device shows whites correctly )
The bad screens are the ones that don't display uniformly and seem patchy ,have drastic washing out on slight tilting ( which in turn, seems to make the "yellow hue" seem worse, making people think they're connected.)
So,
Bad Screen : Patchy when displaying a full white screen, drastically bad viewing angles, not uniform, display distortion on even a slight tilt.
Good Screen : Decent viewing angles, NOT patchy when displaying a full white screen, uniform display.
ALL screens seem "yellow".
Sony's customer service here was SO SLOW and It should have happened sooner but after almost a month, I'm finally using the device I paid for.
Trust your eyes. Don't blindly accept that all Z1 screens are bad. The Z1 has a lovely display.Know the difference between the "yellow hue" and a defective screen.
Best of luck !
Click to expand...
Click to collapse
your serial no. dude ?
Not sure if it helps but my previous Z1 was a BH904
this one is a BH906

Black screen at night?

So just like many of you guys I came over to the Z3c from the Moto X. One of the things that I loved about the Moto X was the perfectly black screen for a bedside clock.
I don't know if it's a difference in the screen technology or if I'm just daft , but I can't find a way to do the same thing on the Z3c. No matter what I set or which app I've tried the screen is still a very bright backlit black color at night. Even without any clock numerals it's too bright.
Anyone have some insight ( pun intended) for me?
Thanks!!
Like most phones, the Z3C is IPS. When the screen is on, the backlight is on. The filter tries it's best to block light when you want things black. There is nothing you can do about it other than lowering brightness, but the clock will be dim also.
The Moto X is AMOLED. In AMOLED, there is no backlight.

Question Faint White Lines with Grainy/Noise on Display

Hi,
Got a new Moto Edge 20 Pro a couple of weeks back.
The display at low brightness has very noticable Faint White Lines and the display looks grainy, like newspaper texture almost like the Kindle Display.
At darkness, when the display refresh rate is set to auto, I can see the grainy noise and the white lines change when I touch the display.
Grey and White colors arent Pure Grey and White. When I use pwmfree 1.3 or OLED SAVER app, the white lines are almost gone (not entirely gone) and the grainy texture / noise increases.
Any idea whats going on, whether it is a software or a hardware issue ?
is there a way to get this fixed ?
karikaalan0207 said:
Hi,
Got a new Moto Edge 20 Pro a couple of weeks back.
The display at low brightness has very noticable Faint White Lines and the display looks grainy, like newspaper texture almost like the Kindle Display.
At darkness, when the display refresh rate is set to auto, I can see the grainy noise and the white lines change when I touch the display.
Grey and White colors arent Pure Grey and White. When I use pwmfree 1.3 or OLED SAVER app, the white lines are almost gone (not entirely gone) and the grainy texture / noise increases.
Any idea whats going on, whether it is a software or a hardware issue ?
is there a way to get this fixed ?
Click to expand...
Click to collapse
The noise on the display is the nature of OLED displays. Or at least the one on this phone. I have a regular Edge 20, but they have the same display anyway. Same issue you pointed out: grain with certain colors and at lower brightness. And yes, I do get some vertical lines at the bottom of the screen. It's not defect, it's just the way it is.
Username: Required said:
The noise on the display is the nature of OLED displays. Or at least the one on this phone. I have a regular Edge 20, but they have the same display anyway. Same issue you pointed out: grain with certain colors and at lower brightness. And yes, I do get some vertical lines at the bottom of the screen. It's not defect, it's just the way it is.
Click to expand...
Click to collapse
I had an iPhone12 before this and that too had an OLED Panel, and I wasnt able to see anything like this.
And the Noise is not consistent. It's pretty freaking uneven and Its a total mess. To see the Noise completely, just open a 2% grey image or something and observe it. It's pretty abysmal. No way OLED displays are this bad.
I just think that Moto has crapped on its customers with a defective batch of Displays.
Also the situation gets better when you use pwmfree app.
The panel's gray uniformity is pretty bad. Im suspecting if this is a case of banding/dirty screen effect on oled screens, which is a defect and not a norm for an OLED Displays.
karikaalan0207 said:
I had an iPhone12 before this and that too had an OLED Panel, and I wasnt able to see anything like this.
And the Noise is not consistent. It's pretty freaking uneven and Its a total mess. To see the Noise completely, just open a 2% grey image or something and observe it. It's pretty abysmal. No way OLED displays are this bad.
I just think that Moto has crapped on its customers with a defective batch of Displays.
Also the situation gets better when you use pwmfree app.
The panel's gray uniformity is pretty bad. Im suspecting if this is a case of banding/dirty screen effect on oled screens, which is a defect and not a norm for an OLED Displays.
Click to expand...
Click to collapse
Ah, well, I haven't owned any expensive phones so I can't really compare to anything other than the Moto Z2 Play, which also had a grainy OLED panel. If I were you I'd be annoyed as well, but I payed a fraction of MSRP for my phone so I can't complain.
karikaalan0207 said:
I had an iPhone12 before this and that too had an OLED Panel, and I wasnt able to see anything like this.
And the Noise is not consistent. It's pretty freaking uneven and Its a total mess. To see the Noise completely, just open a 2% grey image or something and observe it. It's pretty abysmal. No way OLED displays are this bad.
I just think that Moto has crapped on its customers with a defective batch of Displays.
Also the situation gets better when you use pwmfree app.
The panel's gray uniformity is pretty bad. Im suspecting if this is a case of banding/dirty screen effect on oled screens, which is a defect and not a norm for an OLED Displays.
Click to expand...
Click to collapse
I have noticed a weird behavior with the display. forcing it to 60Hz by enabling power saving mode significantly reduces the grain and make the panel a lot more uniform.

Question Display stripes/grain?

Hey,
Just bought this phone used and I'm noticing slight imbalances on the screen, especially in solid colors.
It seems like subtle dark stripes from top to bottom every mm or so
Also their is a "grain" to the display in some colors.
When changing the refresh th this becomes more noticeable and 90hz appears to be much cooler in color.
Anybody else noticed such irregularities?
I'm not really disturbed by it, just curious if this is normal for a "flagship" screen

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