Green line photos and camera freezing!!! - Huawei P9 Questions & Answers

Apologies if this is in the wrong place, but I've searched and can't seem to find this issue anywhere so am in need of help.
Issue:
Open camera (stock) on the P9 and take photo, shows up in the gallery box in corner, if I exit camera photo is fine. The problem arises if I then try to take another photo straight after the first i.e. person didn't smile the camera won't take a photo and when I exit and re-enter camera (or gallery) the photo is just green lines.
I've played around with settings and changed memory card but am still getting the same issue, is there something I'm not doing setting wise or is it a fault with the camera?
Thanks in advance.

You mean like the one below? I've had it happen to me a few times - primarily during low light shots. If I exit the camera app and come back, the next set of photos then seem to be fine.
I think it's a software problem - I recollect seeing a change log for build 136 which indicated there was a fix for it. I'll try to find the log and post the relevant details.

rajeshr said:
You mean like the one below? I've had it happen to me a few times - primarily during low light shots. If I exit the camera app and come back, the next set of photos then seem to be fine.
I think it's a software problem - I recollect seeing a change log for build 136 which indicated there was a fix for it. I'll try to find the log and post the relevant details.
Click to expand...
Click to collapse
Hi, thanks for the reply. Yes exactly like that one, however it's during any kind of shot not just low light ones. I have had the problem since I had the phone and initially the problem did go away if I exited the app and came back but now it's every time, the only way to not have that happen to the photos is if I exit and renter after every photo - which kind of spoils the spontaneity.
Thanks I'd appreciate that.

Op1wan said:
Hi, thanks for the reply. Yes exactly like that one, however it's during any kind of shot not just low light ones. I have had the problem since I had the phone and initially the problem did go away if I exited the app and came back but now it's every time, the only way to not have that happen to the photos is if I exit and renter after every photo - which kind of spoils the spontaneity.
Thanks I'd appreciate that.
Click to expand...
Click to collapse
Here's an image showing the relevant content for the B136 update.

Thanks for that, I've tried downloading the B136 about 5 times now, from different locations and following different instructions, unfortunately it either fails or once downloaded the extraction fails or the software install fails.

Just to say thanks again, I downloaded it to PC and copied it across instead and it's updated and solved the issue.

Op1wan said:
Just to say thanks again, I downloaded it to PC and copied it across instead and it's updated and solved the issue.
Click to expand...
Click to collapse
Glad to hear that 136 fixed your issue. What version of the P9 do you have? And what build have you downloaded?
I'm on the 134 build for my P9 L-09 - still waiting for the update for my geo (C636).

Related

No display with Camera

I noticed today that when I turn the camera on, there is no display / preview of what so ever on the screen, only the usual camera icons and buttons with a black screen. It still takes pictures, but unless you view through the file explorer later, there is no way to check what is in the picture. This is probably cause by a system setting or registry change. But I don't really want to hardware reset the phone. Could someone tell me how to change this back to normal please?
Problem fixed. Thanks!
Did you install the nadavi fix? Sometimes, that fix causes that to happen and you have to download another fix in that thread (if you can't find it, i'll upload it for you).
I've not experienced this problem but then I've not tried other than official HTC firmware/radios. Reading up in the first (sticky) thread points to this being commonly associated with an incompatible radio for your firmware.
kareem9nba said:
Did you install the nadavi fix? Sometimes, that fix causes that to happen and you have to download another fix in that thread (if you can't find it, i'll upload it for you).
Click to expand...
Click to collapse
Hi! I had a look at the installed program list. I have indeed installed HTC Camera Fix. After removing the fix, the camera now works fine. Thank you very much!

Photos not showing up after taking pictures

ok i searched this issue but found nothing useful or helpful to fix this but every picture i take seems to dissappear after a few minutes and all i get is a gray triangle with an ! mark inside it for all pictures taken by the camera. anyone else have this issue?
im on bady boyz rom
rooted s-offed
h/k m8
No body is having issues with pictures not displaying correctly?? Im on ViperONEM8 rom but it did this on the stock rom and badboyz as well. must not be rom related but i dont know so sum one have any ideas what the issue is? thanks
Have you tried changing the storage location? Also, are you restoring your gallery each time you try a new ROM? You could have the folder hidden on accident and as you restore the gallery that folder becomes hidden again. See if you cannot find the photos another way, for example: Quickpic or ES File Browser.
ThrowingKs said:
Have you tried changing the storage location? Also, are you restoring your gallery each time you try a new ROM? You could have the folder hidden on accident and as you restore the gallery that folder becomes hidden again. See if you cannot find the photos another way, for example: Quickpic or ES File Browser.
Click to expand...
Click to collapse
thank you for helping.
unfortunately yes i did try changing the storage location, in the camera app i changed it to ext sdcard & phone storage both same issue. also i used the Xposed module "Downloads2SD" & "Pictures2SD" both to change the location but still same issue. as for restoring my gallery, no i dont restore it at all when installing new rom. unless somehow it automatically restores from my google account but i dont think it does.
I also have used Root Browser & ES File Explorer to look in every directory on phone and sdcard for the pictures and they cant be found anywhere.
thanks again for replying and trying to help appreciate it much. any other ideas tho?
Original T said:
thank you for helping.
unfortunately yes i did try changing the storage location, in the camera app i changed it to ext sdcard & phone storage both same issue. also i used the Xposed module "Downloads2SD" & "Pictures2SD" both to change the location but still same issue. as for restoring my gallery, no i dont restore it at all when installing new rom. unless somehow it automatically restores from my google account but i dont think it does.
I also have used Root Browser & ES File Explorer to look in every directory on phone and sdcard for the pictures and they cant be found anywhere.
thanks again for replying and trying to help appreciate it much. any other ideas tho?
Click to expand...
Click to collapse
What happens when you use a different camera app? If that doesn't work either I would suggest an RUU. If an RUU doesn't work I would suggest returning the phone.
ThrowingKs said:
What happens when you use a different camera app? If that doesn't work either I would suggest an RUU. If an RUU doesn't work I would suggest returning the phone.
Click to expand...
Click to collapse
still not working with other camera apps. im gonna try RUUing once and see if it still does it. i took a few pics today and all seemed fine until i went to view them later on then they were just displaying the gray triangle thing.. one pic was there and viewed fine one sec then the next its just like the others. i just looked in the gallery now and it shows the previews of these pics but i tap to open them and get the triangle again. its weird & really frustrating i took tons of great pics over the time with this phone and lost them all from this, except of course the stupid test shots ive taken of my wall or whatever pointless shots.. they seem to stay fine its just the important ones that wont.. aarrrghhh gonna RUU right now.
here is a screenshot of what displays for the pictures.. View attachment 2782818
come on isnt anybody having issues with pictures similiar at all?!
pictures i take sometimes show with parts of it having a section thats gray.. usually more then 50% of the pic is that way otherwise there is no pic just a black screen with the ! as shown in previous post here. can anyone please help me. ive lost a lot of important good pics due to this.
you all have always helped me with any issues ive had.. thanks for all that. and thanks for your help with this.
Original T said:
come on isnt anybody having issues with pictures similiar at all?!
pictures i take sometimes show with parts of it having a section thats gray.. usually more then 50% of the pic is that way otherwise there is no pic just a black screen with the ! as shown in previous post here. can anyone please help me. ive lost a lot of important good pics due to this.
you all have always helped me with any issues ive had.. thanks for all that. and thanks for your help with this.
Click to expand...
Click to collapse
I am having the same issue i moved all my pictures to the external storage card to free up space but now the pics are in limbo i cant find them i just have the triangle where they use to be. the same thing holds true for apps
im beginning to suspect that KK write protection with the external sdcard is the culprit for this but im on viperonem8 and have tried the fixes i found that are suppose to fix the write protection issue and still having same issues. so anyone have any working fixes at all please let us know thanks
gscarborough said:
I am having the same issue i moved all my pictures to the external storage card to free up space but now the pics are in limbo i cant find them i just have the triangle where they use to be. the same thing holds true for apps
Click to expand...
Click to collapse
I am having the exact same issue and it is frustrating as hell. Especially when I get a great picture, then I go to show someone and it is ****ING GONE.. The only way that I can seem to save them if is when I take them, I immediately share them. After doing extensive research, I have narrowed it down to 2 possible issues.
1) The SD card is somehow corrupted, I purchased a 64GB SD card from eBay and I just recently read about an SD card scandal that was going on which could be the culprit. To test this, I am first going to try with a smaller card that I know works. If that doesn't work, I am going to have the pictures stored on the phone and see if that keeps them.
2) This problem really started to show itself after I downloaded an app called OneGallery, I don't really know if that has anything to do with it, or if it is completely coincidence. If replacing the SD card doesn't work, deleting this app will be the next step.
I love the phone too much to just turn it in or swap it out.
ksob89

WhatsApp's video problems, please HELP me I'm desperate!!

Hello guys, I'm very desperate to find a solution to my problem, which is that when I record a video (with the stock camera) and try to send it through whatsapp it later kind of converts itself in a slow motion video (I DON´T HAVE IDEA HOW THE F* IT DOES THAT). If I watch the video recorded with the stock camera on the gallery it looks normal, nothing weird, but after I send it to someone through whatsapp the video now has bad audio synchronization and the movements look like if it was a slowmo video.
I've already tried uninstalling, previous versions of whatsapp, tried installing the most recent versions of it downloaded directly from their official web page, I even unrooted my phone reinstalled my official rom which is PL10 - B839 (Emui 3.1 - Lollipop 5.1.1), I did the factory reset...but nothing have fixed this utterly annoying problem. I don't know what else I can try, please help me guys!!!
You didn't need to do all that. WhatsApp has limit on file size you can send and it changes the framerate when you try sending a big file size video. The best way around this is to lower the quality of the video recording in camera settings.
Hi @HowlingSoul, did you get a solution for this? My wife has it on her phone (Huawei) as well. I can't get rid of it! Uninstalled / Reinstalled Whatsapp, cleared phone storage, reset full phone including full format but to no avail.
@sarcastical; it's not that at all. It happens with short videos, long videos etc etc. The sound is still in actual "rate" so to say. Lowering the camera settings has 0 impact.
vdKarel said:
Hi @HowlingSoul, did you get a solution for this? My wife has it on her phone (Huawei) as well. I can't get rid of it! Uninstalled / Reinstalled Whatsapp, cleared phone storage, reset full phone including full format but to no avail.
@sarcastical; it's not that at all. It happens with short videos, long videos etc etc. The sound is still in actual "rate" so to say. Lowering the camera settings has 0 impact.
Click to expand...
Click to collapse
No, I haven't found a solution for this problem and WhatsApp still doesn't give me a reply for my email explaining it. Maybe you can also send an email to them to this address [email protected]. If you have rooted your devices I recommend unrooting them and testing if the problem goes away (in my case it didn't, I just rooted my phone to change the font style). I had to send the email directly from Gmail because when I sent it through WhatsApp - Contact Us they saw that I had root in my device and just ignored my email. Please keep sharing everything related to this so we can find a solution.
shreyajain1050 said:
thanks for sharing this post because this problem is big problem and i have this problem and also having whatsapp Profile pics can't change through gallery of my motorola moblile so please help
thanks to every one......
Click to expand...
Click to collapse
Hmm that's very strange, send an email to them too to [email protected] I hadn't had this problem.
Sorry was gone for a bit ...
It all of a sudden worked for 1 day! I got a nice video of my kid in actual motion. Of course I hadn't changed anything. But then the next day all back to slow motion again ... I will send them an email. My phone is unrooted.
vdKarel said:
Sorry was gone for a bit ...
It all of a sudden worked for 1 day! I got a nice video of my kid in actual motion. Of course I hadn't changed anything. But then the next day all back to slow motion again ... I will send them an email. My phone is unrooted.
Click to expand...
Click to collapse
I still have this problem :'( . I'm still waiting for their response to my email, if they tell you something or how to fix this please share it.
Hi guys!! I have good news, with the new update (2.16.107) the video problem is gone! now I can normally record a video (even a 1080p video) and send it through WhatsApp and it will look normal and the audio is now properly synchronized too! Please, tell me if the update works for you too.
They didn't answer my email though.
HowlingSoul said:
Hi guys!! I have good news, with the new update (2.16.107) the video problem is gone! now I can normally record a video (even a 1080p video) and send it through WhatsApp and it will look normal and the audio is now properly synchronized too! Please, tell me if the update works for you too.
They didn't answer my email though.
Click to expand...
Click to collapse
Hi guys! Well.....this issue exists as of today with the P9 Plus! Also there are issues with Snapchat too, where the camera auto zooms and other sound issues. Why does Huawei keeps having these odd camera issues with the most popular apps! We just hope they fix it with an update soon....maybe never!

Weird spot at camera center and on pics

Has anybody else noticed a weird diamond spot on some surfaces though honor play camera?
It is visible only on certain surfaces and colors, at the center of camera.
I have uploaded the pics in a honor club post, link below.
https://club.hihonor.com/in/thread.252357
I have also uploaded the video here if someone not able to compare with pics.
Anybody has any clue why is it there, please check and share your views.
abhishekxing said:
Has anybody else noticed a weird diamond spot on some surfaces though honor play camera?
It is visible only on certain surfaces and colors, at the center of camera.
I have uploaded the pics in a honor club post, link below.
https://club.hihonor.com/in/thread.252357
I have also uploaded the video here if someone not able to compare with pics.
Anybody has any clue why is it there, please check and share your views.
Click to expand...
Click to collapse
I just tried this and yes. It's in mine too. Grrrr
After a few tries, I can only get it to show if I use the flash. Maybe it's just a flash issue?
Yep, I have this problem too.
Is this issue fixed? I'm guessing AI mode caused this (if that makes sense)
I've ordered Honor Play 4GB variant India which will be delivered on 4th Oct 2018 Sunday.
Starting to regret my choice.
Al3h1shek said:
Is this issue fixed? I'm guessing AI mode caused this (if that makes sense)
I've ordered Honor Play 4GB variant India which will be delivered on 4th Oct 2018 Sunday.
Starting to regret my choice.
Click to expand...
Click to collapse
Makes no sense that it's connected to ai, no. How could it? You can safely ignore the muppets on that other forum ("maybe you have a mark on your jeans" lol!)
It happens with me with Open Camera so it's not even related to the stock camera app. I used to have a sony z3 and that camera added a pink blob in the middle. I just don't think phone manufacturers test their stuff properly.
_a! said:
It happens with me with Open Camera so it's not even related to the stock camera app.
Click to expand...
Click to collapse
Oh cool ! Thanks for the reply.
Got any tips for a new Honor Play user ?
I only see it when I use the flash, on items close to the lens, so I'm wondering if it's taking the image slightly sooner than it should do?
It seems like and it's the actual flash LED glow that's causing the spot?
If it took a millisecond longer to take the pic, the LED glow wouldn't get picked up by the image sensor?
Just a theory.
phorenzik said:
I only see it when I use the flash, on items close to the lens, so I'm wondering if it's taking the image slightly sooner than it should do?
It seems like and it's the actual flash LED glow that's causing the spot?
If it took a millisecond longer to take the pic, the LED glow wouldn't get picked up by the image sensor?
Just a theory.
Click to expand...
Click to collapse
No, because for me it happens (I can see the shape) when i've not yet taken the shot so there's no flash, focus light etc. And the shape - it's a rotated square.
It is odd, because I can't get it to occur on every photo. It does seem easiest on trousers! Perhaps it's supposed to be a watermark that's much less visible.
If you only pretend to use your phone camera and instead use a proper camera, like huawei do (https://petapixel.com/2018/08/20/huawei-caught-faking-smartphone-photos-with-a-dslr-again/) then you won't have this problem.

P20 Pro Camera app version

Hello everyone, I created this thread to help anyone that wants to update the camera app version through apk,
Thanks to an user from this forum I found it, camera version 305 to 312, if you have a newer version of this camera's app you can contribute with this thread sharing the new release, thanks
Enjoy https://mega.nz/#!JRIzHCiR!NJNfCfI5_IJ418EWO0kNQrI7UyJ8mrcEOw_l3uLcaxM
Thanks big time!
just need to know should i need to place the other arm folder somewhere or not as i cant find the document scan option within the camera app after updating and it says in the more tab that its already downloaded
That's happened in my camera app too, maybe you can try to move the add-ons from /data/camera folder I didnt try for now,
A'Fz said:
Thanks big time!
just need to know should i need to place the other arm folder somewhere or not as i cant find the document scan option within the camera app after updating and it says in the more tab that its already downloaded
Click to expand...
Click to collapse
Luis2k33-XDA said:
That's happened in my camera app too, maybe you can try to move the add-ons from /data/camera folder I didnt try for now,
Click to expand...
Click to collapse
thanks for your reply
i will give it a shot but does it require root as i cant access the system apps
Just paste all the add-ons you got in the other camera version and put in folder Android/data/camera* isn't needed root privileges
A'Fz said:
thanks for your reply
i will give it a shot but does it require root as i cant access the system apps
Click to expand...
Click to collapse
What is new in the newest version?
aka.petteri said:
What is new in the newest version?
Click to expand...
Click to collapse
Build number
Hello, can you please tell me how to use these files? In the Android/data folder I can only see "com.huawei.camera" folder and inside it there is a folder called "files" and inside that one is "cameraplugins". Do I copy the folder from your archive into "cameraplugins"?
---------- Post added at 06:44 AM ---------- Previous post was at 06:07 AM ----------
Sorry, that was a dumb question. I forgot it is APK and I just install it
My camera effect disappeared. How do I restore them again?
aka.petteri said:
My camera effect disappeared. How do I restore them again?
Click to expand...
Click to collapse
its simple dont panic, just go toCamera app info and click the 3 dots in the top right corner, then click unistalls app updates, and its back to the older version.
Can anyone please tell me what's the difference between the current ( EMUI 9.1) camera version and this one? Does it offer 50x zo etc?
Only 10x zoom max with last fw. Apparently they only let the same camera do 30x zoom on the Mate 20 series. Probably artificial limitation to make the newer phone more appealing...
Someone knows what's more in the version 9.1.0.319 and 9.1.0.323
I'm in 9.1.328 os version and I have the 318 camera version.
Sent from my CLT-L29 using Tapatalk
Need to tell you all I`ve got CLT-L29 with 9.1.0.328 - and the camera got Terrible! Night-mode is atrocious, and day-time shooting worsened. Night mode now makes flat, ugly, no-life-basic photos (doesn`t matter if vivid or whatever colour mode is used), day-time pictures are dark, with worse dynamic range then before. I tried everything to go back to previous version - not possible in my experience. If anyone succeeded in downgrading the camera app version, or installing an older one, PLEASE let me know how. My phone is not rooted - cant find a way to unlock the bootloader. (I read about a possible way with disassembling the phone, but I wouldn`t do that to it).
Cheers,
P.S. - If you have a P20 Pro with older android version - do not update! - it will destroy your camera (basically the only thing you bought the phone for).
I have no issue with 328 firmware emui 9.1 and the cam, how I am in 345 firmware with a new version of camera app, working fine, you can make a factory reset or simply reset the camera app settings
oziriss said:
Need to tell you all I`ve got CLT-L29 with 9.1.0.328 - and the camera got Terrible! Night-mode is atrocious, and day-time shooting worsened. Night mode now makes flat, ugly, no-life-basic photos (doesn`t matter if vivid or whatever colour mode is used), day-time pictures are dark, with worse dynamic range then before. I tried everything to go back to previous version - not possible in my experience. If anyone succeeded in downgrading the camera app version, or installing an older one, PLEASE let me know how. My phone is not rooted - cant find a way to unlock the bootloader. (I read about a possible way with disassembling the phone, but I wouldn`t do that to it).
Cheers,
P.S. - If you have a P20 Pro with older android version - do not update! - it will destroy your camera (basically the only thing you bought the phone for).
Click to expand...
Click to collapse
Luis2k33-XDA said:
I have no issue with 328 firmware emui 9.1 and the cam, how I am in 345 firmware with a new version of camera app, working fine, you can make a factory reset or simply reset the camera app settings
Click to expand...
Click to collapse
You haven`t noticed. They made it gradually worse - with 8.1 it was so much better in regards of color depth, dynamic range, contrast setting, night mode contrast, light sensitivity - everything, by the time they made 9.1... it is nothing of the kind. BTW this issue is noted, A1 representative I spoke to, said Huawei were "aware" of the night-mode problem, and "wold fix it" in the next generation of updates. But I as a very keen photo-maniac, who bought this phone precisely for the camera, noticed it getting worse by every update, so I don`t truly believe they will fix it. When with 8.1 p20pro was hands down the low-light monster and had outstanding color depth, which the p30pro couldn`t reach because it lacks the monochrome camera (same goes for the nigh-mode). So even if they do something about the night-mode in future updates, for it would be made so that the camera will be smudged to produce p30pro-like (but blurrier) photos.
Otherwise - I made factory reset, probably 10 times since then, even found a way to delete the camera app with adb run tool, installed the latest version from apk-mirror - still the same (of course). Then I factory reset the phone again and again and again...
So please, when citing me, please cite me only if you found a way to answer my query and you personally managed to install a workingly-run 8.1 camera version, please. Thank you so much for your understanding and willingness to help!
Cheers!
My camera is ok too. I use night mode even during the day, sometimes, for the dramatic effect.
andrei80 said:
My camera is ok too. I use night mode even during the day, sometimes, for the dramatic effect.
Click to expand...
Click to collapse
Interesting. What is your p20p model: C432 or C7..?
I answer you in the right way with the typical issues with the software and the cam, I don't care how many times you made factory reset, I see improvements in the cam with emui9.1, maybe your cam or phone is damage, or whatever,
oziriss said:
You haven`t noticed. They made it gradually worse - with 8.1 it was so much better in regards of color depth, dynamic range, contrast setting, night mode contrast, light sensitivity - everything, by the time they made 9.1... it is nothing of the kind. BTW this issue is noted, A1 representative I spoke to, said Huawei were "aware" of the night-mode problem, and "wold fix it" in the next generation of updates. But I as a very keen photo-maniac, who bought this phone precisely for the camera, noticed it getting worse by every update, so I don`t truly believe they will fix it. When with 8.1 p20pro was hands down the low-light monster and had outstanding color depth, which the p30pro couldn`t reach because it lacks the monochrome camera (same goes for the nigh-mode). So even if they do something about the night-mode in future updates, for it would be made so that the camera will be smudged to produce p30pro-like (but blurrier) photos.
Otherwise - I made factory reset, probably 10 times since then, even found a way to delete the camera app with adb run tool, installed the latest version from apk-mirror - still the same (of course). Then I factory reset the phone again and again and again...
So please, when citing me, please cite me only if you found a way to answer my query and you personally managed to install a workingly-run 8.1 camera version, please. Thank you so much for your understanding and willingness to help!
Cheers!
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Click to collapse

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