Wifi disconnecting on Nexus 6 - Nexus 6 Q&A, Help & Troubleshooting

Hello,
Just wondering if anyone has advise on how to improve my wifi connectivity of my Nexus 6? I'm on Android N. My wifi seems to drop often. I was looking for a setting like, "avoid poor internet connection" so that I could uncheck it, but I don't see such a setting. I seem to notice the drops at home a lot, and occasionally at work. Sometimes it will see my home network and when I click connect, it just takes it's sweet time and waits a while and then connects minutes later.
Also, I'm sorry if there was another post addressing this topic. Each time I typed in WIFI and clicked search, I got a "page cannot be displayed" error on my computer.
Thanks so much for any advice.

I have a the same problem, searching for a solution now.. Frequent disconnects for no reason, right next to multiple home routers. I'm running the latest Pure Nexus 6.0.1.

Related

[Q] Wi-Fi Woes

Ok I have a very iritating problem.
My captivate works amazing in all ways... except one. When I'm at home connected to Wifi, within a few mins of me putting the phone down, or even mid use, the wifi will just stop working. The icon still shows it to be connected however no apps are able to actually get internet. A quick pulldown of the quick access menu and tapping wifi off and back on again gets it going great... for another 5 mins. Then the same thing happens.
Its been like this ever since I got the phone, even after flashing different roms. Now i'm running a Linksys Wireless - N router - maybe they're not playing nice?
I dont think its a hardware fault because when I serve wifi, IE the captivate is an infrastructure mode access point for 3g, it stays on consistently and my laptop can tether for 2 hours or more.
Anyone know what might be causing this?
Thanks
When you have wifi on, go to menu settings and 'Wireless and network'. In Wi-Fi settings you can change the Wi-Fi timeout.
nickbarbs said:
Ok I have a very iritating problem.
My captivate works amazing in all ways... except one. When I'm at home connected to Wifi, within a few mins of me putting the phone down, or even mid use, the wifi will just stop working. The icon still shows it to be connected however no apps are able to actually get internet. A quick pulldown of the quick access menu and tapping wifi off and back on again gets it going great... for another 5 mins. Then the same thing happens.
Its been like this ever since I got the phone, even after flashing different roms. Now i'm running a Linksys Wireless - N router - maybe they're not playing nice?
I dont think its a hardware fault because when I serve wifi, IE the captivate is an infrastructure mode access point for 3g, it stays on consistently and my laptop can tether for 2 hours or more.
Anyone know what might be causing this?
Thanks
Click to expand...
Click to collapse
Try goin to settings->wireless and networks-> wifi settings (menu key)advanced and set the sleeping policy to never
I've done that...
i *Think* i've fixed it. I was using WPA2 IPK encryption or whatever.. Switched back to the 64 bit crappy WEP. Wifi was on all night and all morning with no cut out.
Might be just another linksys-is-crap situation.
HI, I figured I keep my wifi woes within a singe thread so.
I have an old D Link WBS 2310 router.
I recently got a message from AT&T that I'm near my data limit. This surprised me as my last cycle I barely got near 500mb. Since my bill isn't ready yet, I can't see exactly what it is I'm doing to use so much data.
TO be safe I figured I'd pull out my old router and set it up. After hours of hassle getting it to work on my new computer, I wasn't able to get my Captivate to hook up to it.
My laptop works fine. It gets a fast wifi signal, but my phone just says "Obtaining IP address" for a while and then gives up.
My phone gets wifi at work, at friends', at coffee shops - but not at home.
I've tried this with no encryption, WEP encryption and WPA2 encryption.
Each time my laptop would hook up to the wifi but my phone wouldn't.
I searched some other forums and found similar problems with HTC phones.
Some answers say that D Link sucks. But that answer applies to other brands as well.
Do I need "n" wifi, rather than "g"?
I don't want to buy another router only to find it still doesn't work.
Any help?
gluvox said:
HI, I figured I keep my wifi woes within a singe thread so.
I have an old D Link WBS 2310 router.
I recently got a message from AT&T that I'm near my data limit. This surprised me as my last cycle I barely got near 500mb. Since my bill isn't ready yet, I can't see exactly what it is I'm doing to use so much data.
TO be safe I figured I'd pull out my old router and set it up. After hours of hassle getting it to work on my new computer, I wasn't able to get my Captivate to hook up to it.
My laptop works fine. It gets a fast wifi signal, but my phone just says "Obtaining IP address" for a while and then gives up.
My phone gets wifi at work, at friends', at coffee shops - but not at home.
I've tried this with no encryption, WEP encryption and WPA2 encryption.
Each time my laptop would hook up to the wifi but my phone wouldn't.
I searched some other forums and found similar problems with HTC phones.
Some answers say that D Link sucks. But that answer applies to other brands as well.
Do I need "n" wifi, rather than "g"?
I don't want to buy another router only to find it still doesn't work.
Any help?
Click to expand...
Click to collapse
part of the IEEE 802.11n standard is backward compatibility with all previous 802.11 standards IIRC, so there should be no need to buy a new n device.
HOWEVER, i am also having issues with my wi-fi and my g capable router. i will meddle around with some phone and router settings to see if i can fix this, this is one area were i can actually be of some use on this forum
Hi. It turned out the wifi was broken on my captivate. I reset it to stock and it's all better. It had been working up to the previous day so I assumed that it was still working. The router goes down intermittently in general, so I've ordered a new one to see what's up.
Hi, I'm back! So after resetting the phone and getting wifi to actually connect (rather than being stuck searching for IP address), I'm now having the exact same problem is the OP. The OP seems to have solved this by switching to WEP. I tried this and it doesn't work. My timeout is set to never. Also, it's the same at home (I replaced my router) as well as at Starbucks and a friends house.
I'm connected, but can't download or sync. It works initially and then stops, and then comes back in briefly and then stops, all the while "connected." Sometimes I can fix it temporarily by turning off wifi and then turning it back on.
SO what's the deal? Is it a hardware problem? Is there some secret magic code?
edit: Just disabled encryption - same problem.

Unable to connect pop up

I've been getting a pop up window appearing pretty often that's getting very annoying now saying that it's unable to connect with pictures that show a phone a wifi signal then a red ! and then a globe with troubleshooting , cancel or retry buttons!
But I am connected and have good signal, anybody know what's going on?
Also, and I don't know if this is linked, but recently when I connect to my wifi, my phones data rate is either really good (as it should be 3ft away from router) speed check around 25mbps d/l 12 u/l or extremely poor lucky if speedtest app shows over 1mbps!!!
I've done all the usual things, reset router, checked settings, reboot phone etc, etc, any ideas?
Thank you!
Running stock 4.3
Happens for me too!
Me too, only after the 4.3 / 5.5 update.
Wi-Fi is connected at 72Mbps, just getting that annoying popup.

[Q] Anyone having Wifi issues with N6?

I just got the new monster nexus 6 and I have a wifi problem where it simply will not connect to my work network. It doesn't say authentication problem it just pops back and forth between "saved" and "connecting". I was able to connect to my home network no problem and there's no issue with access control. They're both WPA2 and I've quadruple checked the password. I also know it works on everyone else's phones so it seems there's just some unknown issue with getting the nexus 6 to connect. Can't imagine anyone has any good ideas but has anyone else seen wifi problems with their nexus 6?
I've done the easy stuff like reboot phone and forget and re-enable network and manually enter network but wondering if there's some kind of bug. It doesn't even say "authentication problem" when i try a wrong passcode for ages but it eventually will. Very strange stuff
Does the work wireless have any sort of mac address filtering enabled? And available DHCP address leases? Those would be the two things that pop up in my head first.
SimonTuffGuy said:
Does the work wireless have any sort of mac address filtering enabled? And available DHCP address leases? Those would be the two things that pop up in my head first.
Click to expand...
Click to collapse
The IT guy didn't seem to think there was MAC filtering and I wouldn't think so as I had my nexus 5 here a while back but I'll probably test tomorrow by bringing in my N7 2013 that's never been in the office and now has lollipop and see if it gives me trouble as well.
I'll have to learn more about terminal commands and see about the logcat as well to see if there's any hints why it's failing. Haven't got that deep into that in years though.
Having a different WiFi issue... Mine will connect, show great signal, but the connection is not great. Pages eventually come up, but response is so slow... Only device that behaves this way. Not sure if it's a compatibility issue with my rourer or a crappy driver on the nexus or hardware. I'll need to see if the problem is just my home or all WiFi connections...
Same issue here
I have the same issue with my N6 , i cant connect to the WIFI at work it goes from "connecting" to "saved" the security is PEAP. But my Home wifi works fine.
with my One+ one I dont have this issue
auggie84 said:
I have the same issue with my N6 , i cant connect to the WIFI at work it goes from "connecting" to "saved" the security is PEAP. But my Home wifi works fine.
with my One+ one I dont have this issue
Click to expand...
Click to collapse
Here's hoping it gets fixed with the 5.0.1 update.
It Works now!
youareme7 said:
Here's hoping it gets fixed with the 5.0.1 update.
Click to expand...
Click to collapse
Just got the 5.0.1 update and WIFI is working Now.
whelmar said:
Having a different WiFi issue... Mine will connect, show great signal, but the connection is not great. Pages eventually come up, but response is so slow... Only device that behaves this way. Not sure if it's a compatibility issue with my rourer or a crappy driver on the nexus or hardware. I'll need to see if the problem is just my home or all WiFi connections...[/QUOT
same problem here.....I'm unable to understand if is my nexus 6 (hardware issue ) ....upgrading to 5.0.1 didn't solve the problem
Click to expand...
Click to collapse
ilpolpi65 said:
whelmar said:
Having a different WiFi issue... Mine will connect, show great signal, but the connection is not great. Pages eventually come up, but response is so slow... Only device that behaves this way. Not sure if it's a compatibility issue with my rourer or a crappy driver on the nexus or hardware. I'll need to see if the problem is just my home or all WiFi connections...[/QUOT
same problem here.....I'm unable to understand if is my nexus 6 (hardware issue ) ....upgrading to 5.0.1 didn't solve the problem
Click to expand...
Click to collapse
Turns out the problem I had was due to my dlink router. Changed it out and the issues went away. I didn't have any Wi-Fi issues at work or at public Wi-Fi, so I took the chance that it was a compatibility thing with my router. It was...
Click to expand...
Click to collapse
Nexus 6 wifi authentication problem
youareme7 said:
I just got the new monster nexus 6 and I have a wifi problem where it simply will not connect to my work network. It doesn't say authentication problem it just pops back and forth between "saved" and "connecting". I was able to connect to my home network no problem and there's no issue with access control. They're both WPA2 and I've quadruple checked the password. I also know it works on everyone else's phones so it seems there's just some unknown issue with getting the nexus 6 to connect. Can't imagine anyone has any good ideas but has anyone else seen wifi problems with their nexus 6?
I've done the easy stuff like reboot phone and forget and re-enable network and manually enter network but wondering if there's some kind of bug. It doesn't even say "authentication problem" when i try a wrong passcode for ages but it eventually will. Very strange stuff
Click to expand...
Click to collapse
Having the exact same problem on my nexus 6. I do however get a warning 'authentication problem'. Re-entering password doesn't help. A reboot fixes the problem. Does not occur on my nexus 5. Hope this apparent bug is fixed in next lollipop update or sooner
I came across this, it's an older article but still relevant:
http://www.androidpolice.com/2014/0...uble-connecting-to-5-ghz-wi-fi-access-points/
I have the same problem.
Nexus 6 (Android 5.1), bootloader unlocked, and rooted.
The problem occurs sporadically, and only on one out of two SSIDs.
Firewall/Router is SonicWall TZ-215W.
The problematic SSID uses Windows PDC, DNS and DHCP server, and allows access to internal office network.
The good SSID uses public DNS servers, with no access to internal office network.
HCT-Vivid and LG G3 access the problematic SSID without an issue.
EDIT: The problem is solved by updating Sonicwall TZ-215W firmware to SonicOS Enhanced 5.9.0.7-17o.

Wifi Problem

I have the Verizon LG G2 device (VS980) with Android 5.0.2(39A) At this time, I'm not rooted but am experiencing a WiFi problem that is driving me nuts. Basically, anything that uses WiFi such as my browser, has a delayed reaction before actually downloading anything. Once it starts the speed is fine, but the problem is before that. It looks as if it uploads for 5-10 seconds and then downloads 5-10 more seconds later.
It shouldn't be an issue with my Linksys E1200 router as every other phone/tablet/laptop work fine and once the speed test is connected to the server, I get 20-30mbps which is normal. Again, the problem is like a delay before the downloading actually occurs. On average, it takes 15-20 seconds to start loading a page and then the speed of my internet kicks in fine. This happens every single time if the wifi hasn't been used for a few minutes.
My LTE service connects right away. I've tried forgetting the network and re-entering my network key and I don't really know what else to do.
Any help is greatly appreciated! Thank you!
Edit: I just went to McDonald's and even though their WiFi is slower and the ping is worse, the connection starts right away when going to a website. So maybe it is my router?
I have the exact same problem lol! My relatives Galaxy S4, Note 4, S6 and Nexus 4 (all on lollipop), seem to not be affected. Their phones run perfectly fine on my WiFi. I've tried multiple things to fix the problem, but none of them fix the problem permanently. The only way I could get a stable WiFi connection, is by using an ASOP, CM12, or stock KitKat rom. It looks like the issue has something to do with ipv6 (at least for me). I don't have the knowledge to tinker with WiFi and modem/router issues or settings. I did tried though lol. The best way I deal with the issue when I'm on stock, is by using an app named "disable ipv6 root" or something like that. It does require root and you have to keep toggling on the disable feature every time you reconnect to your WiFi or reboot the phone. Hopefully, maybe somebody else with more knowledge on WiFi and router settings can offer some help on how to permanently fix it.
Sent from my Nexus 4 using Tapatalk
Thanks for the response. Yeah, I'm pretty sure it has to do with my router. I hope to get a new one sometime soon but they're not exactly cheap for the ones I want to buy. I will probably flash ASOP or CM on to my phone at some point, just been too busy lately.

Wi-Fi Keeps Dropping in 5.1

How the F do I fix the wi-fi in 5.1? The thing drops every 10-15 minutes and sits there saying “Obtaining IP Address”. It has nothing to do with the router because it does this at work and home and only started after updating to lollipop. I’ve factory reseted my phone and everything.
jeffgt14 said:
How the F do I fix the wi-fi in 5.1? The thing drops every 10-15 minutes and sits there saying “Obtaining IP Address”. It has nothing to do with the router because it does this at work and home and only started after updating to lollipop. I’ve factory reseted my phone and everything.
Click to expand...
Click to collapse
Do you have a bluetooth switched on? Try to turn off it. I have this issue too, and don't fix it at now..
I also have this issue. It will work fine and then suddenly it doesnt. I have to turn the wifi off and then back on again and it works fine.
I know of 2 other people with this phone that have the same issue.
No solution but just wanted to let you know I'm having the same issue. Definitely not related to the server/router.
Same problem here, will try out the bluetooth toggle later today.
Tried the bluetooth off and it doesn't help any.
It's the main reason i switched to CM12 and since I have no more wifi issue.
Not router related for sure. I've been looking at logcat too but found nothing (but I'm not an expert)
Model XT 1052 retail rooted and initial rom was something ....o2.de
Yea if I wasn’t so close to just pulling the trigger on the Nexus 5x I’d probably switch too. I’m worried about trying to sell the dang phone though and someone complaining because the wifi doesn’t work worth a crap.
same problem cm12.1
I'm also with the same problem in CM12.1 , wifi drops or speed decreases dramatically whenever I connect Bluetooth headset
My wife's phone does the same thing. I found that by going into advanced settings and setting a static ip for our home network
@Danielson01 I have a pebble connected in BT all day long. Which CM do you use ? I'm on 20151007 snapshot.
Power profile is set to "Balanced" (not sure of the translation).
At home my IP address have always been static (router setting)
Router Wifi channel is 11.
Please share some of this information (IP setting, power management and so on). Maybe we can find the guilty one ?
sha.public said:
@Danielson01 I have a pebble connected in BT all day long. Which CM do you use ? I'm on 20151007 snapshot.
Power profile is set to "Balanced" (not sure of the translation).
At home my IP address have always been static (router setting)
Router Wifi channel is 11.
Please share some of this information (IP setting, power management and so on). Maybe we can find the guilty one ?
Click to expand...
Click to collapse
Hello!!! User'm new and I can not post images yet, so I will try to describe the problem.
I use cyanogem mod version 12.1 is specifically:
cm-12.1-20151007-SNAPSHOT-YOG4PAO332-ghost.zip
battery is in balanced mode.
Bluetooth device I use and a philips shp9100 headset
when I hear a song on the poweramp the download rate drops dramatically when the play store down something or when I see the youtube videos is too slow catching all the time that the WiFi 2.4 GHz, since the network 5ghz is normal.
Note: I do not speak English and am using google translator excuse for the mistakes committed.
sha.public said:
@Danielson01 I have a pebble connected in BT all day long. Which CM do you use ? I'm on 20151007 snapshot.
Power profile is set to "Balanced" (not sure of the translation).
At home my IP address have always been static (router setting)
Router Wifi channel is 11.
Please share some of this information (IP setting, power management and so on). Maybe we can find the guilty one ?
Click to expand...
Click to collapse
Just an FYI. I set the ip on the phone itself versus a static dchp lease on the router. This rules out dhcp which I believe is the issue on my wife's moto x.
Also having the same issue where it drops and comes back or speed slows really bad. Overall quite disappointed in Moto for taking so long and releasing 5.1 with so many significant bugs. 5x may be in my near future!
Sent from my XT1060 using Tapatalk
A quick update. The wife's phone had the issue again last night. Toggling airplane mode fixes it every time but then I have to listen to her complain.
Hey Guys and Gals.
Same issue here... On KITKAT wifi worked perfectly fine. After updating to 5.1 (clean install) wifi keeps dropping quite frequently.
Tried various "solutions" like setting up static IP, changing wifi channel, choosing only 2,4GHz frequency. None of them worked.
Searching through the Internet brings a lot of different forums (phones) with similar issue, so it may not be Motorola specific.
Nevertheless Motorola should have taken care of this but before they rolled out 5.1 update...
Sent from my XT1052

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