Can't enter in flash mode - Xperia Z3 Compact Q&A, Help & Troubleshooting

Hello to all,
I would like to install a custom ROM but unfortunately my phone doesn't want to enter in flash mode! Once switched off, I plug it to my computer while keeping vol down button pressed but instead of entering in flash mode, it displays the battery charging icon.
I hard reset the phone but the problem still remains. Any idea.
Thanks, have a nice day!

My guess is either the USB cable (did you use the OEM cable?) or the drivers (does windows recognize your phone?). Removing the SD card or first entering recovery were suggested earlier (http://forum.xda-developers.com/xperia-l/help/update-volume-connect-doesnt-t2613733). But more experiences Z3c owners may have better ideas...

Kholargol said:
Hello to all,
I would like to install a custom ROM but unfortunately my phone doesn't want to enter in flash mode! Once switched off, I plug it to my computer while keeping vol down button pressed but instead of entering in flash mode, it displays the battery charging icon.
I hard reset the phone but the problem still remains. Any idea.
Thanks, have a nice day!
Click to expand...
Click to collapse
Using flashtool:
Turn phone off completely.
Start flashtool, choose flashmode and choose which firmware you are going to use. Tick Exclude TA.. Click on flash.
It will start preparing the build and after a few seconds it will ask you to connect the phone.
Plug the phone in while holding volume down, as soon as flashtool starts doing something, you can let go.
If you don't know how to use flashtool then I urge caution, Sony's aren't like flashing a Samsung, it is actually possible to brick your phone with flashtool. There are lots of questions on 'how do I fix my phone?' in this Q&A thread from people who didn't read up on what they were doing.
Recommend you read bilboa1's great guide on what to do, starting with backing up your TA partition..

Thanks for your answers but I think the mini usb from my phone must be dead.
About Flashtool, I can't use it because I can't go into Flash mode! Moreover, my phone is not recognized by windows. I tried with several usb cables and computers when I plug it, I don't have any MTP or PTP choice, it can only charge..
On Windows 10, devices is not recognized and Window 7 see it as a 5880!
And I tried to remove SD and SIM cards..

Kholargol said:
Thanks for your answers but I think the mini usb from my phone must be dead.
About Flashtool, I can't use it because I can't go into Flash mode! Moreover, my phone is not recognized by windows. I tried with several usb cables and computers when I plug it, I don't have any MTP or PTP choice, it can only charge..
On Windows 10, devices is not recognized and Window 7 see it as a 5880!
And I tried to remove SD and SIM cards..
Click to expand...
Click to collapse
If the USB lead was dead you wouldn't get the charging icon on your phone.
Have you installed the Sony drivers.
You also need to run exe in the Drivers folder within Flashtool, to make sure you have correct flashomde drivers available. Installing these drivers is very difficult in Windows 10 and it require restarting the machine in safe mode, and going into the advanced settings to disable driver signature checking, this how to video is for windows 8, but you'll get the idea
Have you installed ADB?
Sonys PC Companion should set you up with the correct connection to your PC

Have you tried other USB cables?

Didgesteve said:
If the USB lead was dead you wouldn't get the charging icon on your phone.
Have you installed the Sony drivers.
You also need to run exe in the Drivers folder within Flashtool, to make sure you have correct flashomde drivers available. Installing these drivers is very difficult in Windows 10 and it require restarting the machine in safe mode, and going into the advanced settings to disable driver signature checking, this how to video is for windows 8, but you'll get the idea
Have you installed ADB?
Sonys PC Companion should set you up with the correct connection to your PC
Click to expand...
Click to collapse
Yes, I've installed PC Companion, adb drivers but nothing appears when I use command "adb devices". I've also installed flashtools drivers but deactivating drivers signatures in Windows. But when I try to flash, flashtool ask me to turn my device in flash mode (switch off then volume down + power) but I can't do that.
I've tried several usb cables. Some are charging my devices, some are aren't but none of them allows me to data transfer!
I've also tried to force MTP or PTP usb transfer in developper option, it doesn't work more..

Kholargol said:
Yes, I've installed PC Companion, adb drivers but nothing appears when I use command "adb devices". I've also installed flashtools drivers but deactivating drivers signatures in Windows. But when I try to flash, flashtool ask me to turn my device in flash mode (switch off then volume down + power) but I can't do that.
I've tried several usb cables. Some are charging my devices, some are aren't but none of them allows me to data transfer!
I've also tried to force MTP or PTP usb transfer in developper option, it doesn't work more..
Click to expand...
Click to collapse
Do you have any warranty on your phone, you could be right that the usb socket is damaged somehow, but it's strange that you can still get a charge through it.
Your only chance at moving to a custom rom change is flashfire
This should let you flash a rom without recovery.
Edit: Flashmode is just holding down just - volume button, not volume+power
Obviously your chances of rescuing a failed install are going to almost zero without recovery and flashtool, so be very very careful about what you try and flash in flashfire. Read up completely that the rom you want to flash is going to work pushed on top of whatever you are running at the moment.

For anyone who might be interested, sometimes you have to try a USB 2.0 port or just a different port. I had the same problem while using a usb 3 port, switched to 2.0 worked like a charm.

Try to open the back of the phone and removing/unplugging the battery wait 5 seconds and then put it in again. Then try holding down the volume down button while you connect a usb cable.

sir i have sony e3 dual and wanted to flash a custom rom . i connected it to pc but a
Ertert24 said:
Try to open the back of the phone and removing/unplugging the battery wait 5 seconds and then put it in again. Then try holding down the volume down button while you connect a usb cable.
Click to expand...
Click to collapse
sir i have sony e3 dual and wanted to flash a custom rom . i connected it to pc but after the original firmware was deleted i got to know that my phone volume down button isnt working. anyone please tell me how to put my phone in flashmode without pressing volume down button as it is not working

Related

COM port SMARTFLASH problem

So i want my original rom back and i want to use the SmartFLash method .
i did everything but when i plug the phone the com port is not filled ... what can i do ?
i tried to do the operation from another pc with APX driver but it was the same
any solutions?
CHEERS
did you hold the volume down button while plugging the usb cable into the mobile phone? did the pc report any usb device plugged in and what was going on with the mobiles display, did it show s/w updating or just the logo?
PsychoPod said:
did you hold the volume down button while plugging the usb cable into the mobile phone? did the pc report any usb device plugged in and what was going on with the mobiles display, did it show s/w updating or just the logo?
Click to expand...
Click to collapse
i hold vol down , the pc didn't report any usb device but the s/w updating it was showing on my display ... when the phone was plugged I entered in device manager and i saw something like : Others devices : Unknown device ...
did you install the apx drivers?
when i hold vol down and i plug usb the APX didn't appear. when i hold vol down + up and plug usb the apx driver appears and i installed it but let me say something
my current version is P999 and in SmartFlash it is saying : version p990
is this a problem ?
the problem is you cant install stuff from a p999 on a p990, tho the phone itself is the same, the partitions are different, if you succeeed in flashing your phone never try that again, at least thru nvflash, as soon as you get your phone going my advice is never flash anything if it isnt with cwm...
as for flashing it, as i told you the same thing happened to me, and i had to flash it from another pc, it wasnt easy tho because i had to insist lots and lots of times auntil i finaly succeeded because the phone wasnt recognised and or failed to flash most times

[Q] Fastboot mode problem - Xperia SP

Hi guys, got a slight problem with entering fastboot mode. I hold the volume-up key and connect me USB cable but rather than getting the noise verifying it's been connected ok, I get that dull sound it makes when it hasn't worked. It won't even let me install the drivers and in device manager it comes up as "S1boot Fastboot" for a few seconds before then going into battery charging mode. I downloaded the Android SDK latest and replaced the USB driver INF file with the one sony give you but it didn't work so reversed back to the other driver the SDK manager installs and that didn't work either.
I've been through the tutorials and even tried to update the driver in device manager in the few seconds it stays there but that didn't work either! USB debugging is enabled too!
Please help, I'm not a noob and have done fastboot booting before and yes for those who may ask have already checked to make sure the bootloader can be unlocked and yes it can also the phone is NOT branded and is unlocked to all networks.
Any help will be appreciated, thanks!
Dave.
Are you on Windows 8? Using USB 3.0?
"As your flesh bears the sigil....your name is that....of a recusant."
First be sure you're using a 2.0 usb port, if this is ok maybe it's a windows 8 driver problem, so you should try this http://forum.xda-developers.com/showthread.php?t=2170114. It works for me
For also fastboot and flashmode come for 5 Sec. So Make sure you prepare the file and attach the device to fastboot or flashmode when it is asked.
Still problems
I'm still working on a 2012 laptop with Windows 7 Premium installed. It's fully up to date and all the drivers are installed properly I just don't get it, I've tried everything and it's still making the noise as if it won't connect. I don't know what to do to be honest. Also yes it is USB 2.0.
darkdemon32 said:
I'm still working on a 2012 laptop with Windows 7 Premium installed. It's fully up to date and all the drivers are installed properly I just don't get it, I've tried everything and it's still making the noise as if it won't connect. I don't know what to do to be honest. Also yes it is USB 2.0.
Click to expand...
Click to collapse
Hmm...how many USB ports are being used when you're flashing the phone?
"你看到了没? 爱让我流胆怯的泪..."
"Have you seen it? Love has made me cry cowardly tears..."
Fastboot with Xperia XP
I have the same problem, can't get it to fastboot mode.
Tried the Windows 8 zith USB 2, and also on XP machine where I was succesfully used it for a Xperia U.
Dump Windows..
Opensource rules!!! I switch on a VM with Windows only when I need Photohshop. Otw, Ubuntu and openSUSE FTW!!
sarkar1990 said:
Dump Windows..
Opensource rules!!! I switch on a VM with Windows only when I need Photohshop. Otw, Ubuntu and openSUSE FTW!!
Click to expand...
Click to collapse
Opensource forever)))
Sent from my ME371MG using xda app-developers app
same problem...
m having same kind of problem i was trying to flash boot img from cm 11 but fast boot isnt recognizing my device any more.my sp is rooted bootloader unlocked.fast boot was recognizing it yesterday.please tell me what to do
What I did was use a Windows XP machine.
Couldn't get it to work on my Windows 7/8, because of the restrictions in driver signatures.
Sent from my C5303 using Tapatalk
fastboot
darkdemon32 said:
Hi guys, got a slight problem with entering fastboot mode. I hold the volume-up key and connect me USB cable but rather than getting the noise verifying it's been connected ok, I get that dull sound it makes when it hasn't worked. It won't even let me install the drivers and in device manager it comes up as "S1boot Fastboot" for a few seconds before then going into battery charging mode. .
Click to expand...
Click to collapse
I have a similar problem. the power light lights up blue then passes into the phone starts loading mode
Sorry for bad English
The updated version (09.14) don't work properly. It doesn't enable me to go to Flashmode. Uninstalled and used the previous version and it worked as it should, no issues entering Flashmode.
i might have actually found the solution. im on the 4.3fw build version 12.1.a.1.201... in my case, my pc will automatically install the drivers for mass storage giving me no chance to update the driver to the one from sony.
you need to do step 9. and 10. if you havent done so from http://unlockbootloader.sonymobile.com/instructions
what i did was allow developer settings and allow debugging via usb.
plug in and attempt to go in to fastboot and obviously it'll fail.
go to device manager. (control panel->hardware and sound->device manager) quickly scroll down go to other devices. you will see s1fastboot (or something like that) if you're quick enough, if not, in my case, the phone will go in to charging mode.
what i did was to disable xperia sp mass storage from disk drives category too.
right click on it and select update driver software and you will select the file you've unzipped (following step 9 and 10 sony's instructions).
after it has finished updating, unplug your usb and attempt to enter fastboot, it should work.
PS: im no expert, this solution might be out there somewhere already or it could just be a great coincidence. some of these steps might not be useful even.
Had this problem and found a funny solution: I switched my cable and the port I was using. Both Ubuntu and Windoze 7 failed on both fastboot and flash mode, even though in both the phone would charge. I grabbed a spare micro USB cable and plugged it into the front of the PC; voila. Now the phone is rooted and running the latest CM.
Need a final solution for this problem
I don't know what to do!!! The problem is this, very similar to the others mentioned above,: When i conect my xperia sp to fastboot mode, pressing volume up while plugging in usb cable, the phone led turns to blue for few seconds and than it just turns to red showing on the screen the battery image( normal charging mode)...... I' m using windows xp and a rooted xperia sp whit cm11 (for locked bootloader obviously). Just two last things:
the phone can be unlocked( I checked it) and fastboot worked the same as now with stock xperia sp firmware.
Please i need a final and a certain solution for this problem!!!
i'll be very thankful to anyone who give me a hand!!!!
TheTras said:
I don't know what to do!!! The problem is this, very similar to the others mentioned above,: When i conect my xperia sp to fastboot mode, pressing volume up while plugging in usb cable, the phone led turns to blue for few seconds and than it just turns to red showing on the screen the battery image( normal charging mode)...... I' m using windows xp and a rooted xperia sp whit cm11 (for locked bootloader obviously). Just two last things:
the phone can be unlocked( I checked it) and fastboot worked the same as now with stock xperia sp firmware.
Please i need a final and a certain solution for this problem!!!
i'll be very thankful to anyone who give me a hand!!!!
Click to expand...
Click to collapse
Are you trying to unlock your phone?
Have you installed device specific/fastboot/flashmode drivers via FlashTool? If you are on Windows 8/8.1, you need to disable driver verification to get it done.
Alternatively if you just wanna unlock your bootloader, you can use the BLU option in FlashTool. Again all drivers will need to be properly installed for your phone to be detected correctly.
You say you had the same problem with stock firmware which means you probably haven't setup adb/fastboot properly on your PC. Does your phone get detected correctly in Device Manager? Have you tried installing drivers via Device Manager?
....
So the solution is installing flashtool and installato drivers via Emma?? Thanks forma the attention!!
TheTras said:
So the solution is installing flashtool and installato drivers via Emma?? Thanks forma the attention!!
Click to expand...
Click to collapse
I meant install drivers via FlashTool. Go to C:\Flashtool\drivers or wherever you have installed Flashtool and run the Flashtool-drivers.exe.
Select flashmode drivers, fastboot drivers and common drivers viskan board (SP drivers) and install them. Like I said if you are on Win 8/8.1, you will have to disable driver signature enforcement. Just look it up in YouTube and follow a tutorial.

Installed XDDual recovery now no recognize

So installed the dual boot recovery. I have it on my phone along with superuser and now my computer wont recognize the phone. Sorry to post so many threads but i need to get post amount up to 10. This locked bootlaoder stuff is weird going from clockwork mod on my g1, g2x. Thanks for all help.
bump
tristan582 said:
bump
Click to expand...
Click to collapse
installing a recovery shouldn't stop the computer from recognising the device, where to is it being failed to recognise? flashtool? usb storage? have you tried removing the drivers from device manager and reinstalling them? have you tried a different usb cable? different usb port?
So the phone is never recognized if I just plug the phone into the computer. No charging light, doesn't show up on computer. Tried 3 different cables and many usb ports that i know work. I have windows 8 so It almost always auto detects hardware and auto installs drivers. I deleted it from hardware and printers and downloaded the sony zperia z driver for windows 8 and it s a zip file. I tried extracting it and it only opens up as a bunch of random files. NO application. I have only installed the XZ dual boot recovery and root with restore v33. It only charges sometimes if I plug it in and reboot it. But it still doesn't show up as a device on my computer.
So when i plug in the phone and reboot it charges the phone and says usb debugging but my computer doesn't show the phone.
I also have ubuntu imstalled on my computer (dual boot) and it doesn't reconize the device in ubunutu either. And when trying to use any of the flash tools it says device not found or connect device.

[Q] Xperia T LT30at is stuck at Sony screen.[SOLVED]

The problem.
When I boot the device it just stays at the Sony screen and does not progress any further. I am still able to turn off the device by holding the power button and the volume up button, I can reset it by holding the button longer waiting for the vibration, and I can hard reset by waiting till the three vibrations.
What I was doing up to the point it happened.
I was trying to get a custom ROM on my device, I had it previously rooted so I thought I would go further. I installed CWM on my phone I wiped data, cache, and dalvick then I went to install the ROM from SD card. During the attempt at installation I got some symlink errors with a status of 7. Not sure what to do turned off the device when I decided to put back its previous I turned it back on and arrived at the problem.
What I have done to try and fix it.
I have done the soft and hard resets, I tried using the PC companions repair tool. When it asks me to turn the device off hold down the power button then plug in the device nothing happens(I have tried this several times.) I downloaded the flashtool and the correct ftf and tried using that, but it doesn't detect my device when I hold down the volume button and plug it in. So it seems that the flashboot is not working on my phone.
Any suggestions on what to try would be much appreciated and thanks in advanced.
tabersays said:
The problem.
When I boot the device it just stays at the Sony screen and does not progress any further. I am still able to turn off the device by holding the power button and the volume up button, I can reset it by holding the button longer waiting for the vibration, and I can hard reset by waiting till the three vibrations.
What I was doing up to the point it happened.
I was trying to get a custom ROM on my device, I had it previously rooted so I thought I would go further. I installed CWM on my phone I wiped data, cache, and dalvick then I went to install the ROM from SD card. During the attempt at installation I got some symlink errors with a status of 7. Not sure what to do turned off the device when I decided to put back its previous I turned it back on and arrived at the problem.
What I have done to try and fix it.
I have done the soft and hard resets, I tried using the PC companions repair tool. When it asks me to turn the device off hold down the power button then plug in the device nothing happens(I have tried this several times.) I downloaded the flashtool and the correct ftf and tried using that, but it doesn't detect my device when I hold down the volume button and plug it in. So it seems that the flashboot is not working on my phone.
Any suggestions on what to try would be much appreciated and thanks in advanced.
Click to expand...
Click to collapse
You probably didn't install the ADB drivers. Install them from the Flashtool folder (use the ones for TX) and then try flashing your stock FTF again. Remember to put the device into Flashmode.
Basically what happened was that while flashing your ROM the script that flashes everything deletes everything from the /system partition, then you got an error and the installation was incomplete, therefore there is no proper system to boot into. You could have easily avoided what happened by flashing a different ROM had you not powered off.
Antiga Prime said:
You probably didn't install the ADB drivers. Install them from the Flashtool folder (use the ones for TX) and then try flashing your stock FTF again. Remember to put the device into Flashmode.
Basically what happened was that while flashing your ROM the script that flashes everything deletes everything from the /system partition, then you got an error and the installation was incomplete, therefore there is no proper system to boot into. You could have easily avoided what happened by flashing a different ROM had you not powered off.
Click to expand...
Click to collapse
Thank you for response, I went and used the Flashtool-driver.exe and installed the Flashmode drivers, Fastboot drivers and the TX drivers. But it does not seem to have changed anything. To enter flash mode on the phone one has to hold down the volume down button while plugging the phone into the usb when it is powered off, right? Flash tool just sits at the instruction animation titled Wait for Flashmode. When I try to enter flashmode I do not get a response from either the program or the phone. Any more suggestions would be welcomed.
Thank you for taking the time to help.
tabersays said:
To enter flash mode on the phone one has to hold down the volume down button while plugging the phone into the usb when it is powered off, right? Flash tool just sits at the instruction animation titled Wait for Flashmode. When I try to enter flashmode I do not get a response from either the program or the phone. Any more suggestions would be welcomed.
Thank you for taking the time to help.
Click to expand...
Click to collapse
Yes, that is how you enter flashmode. Turn off phone, and keep volume down button pressed while you connect the USB cable; the LED light should turn on with a green light. If you're phone is not entering Flashmode, then you might have a faulty USB cable, or there might be problems with your USB ports, either on your computer or your phone (try with different cables/computers).
Also, check your Device Manager (while phone is connected) to make sure the drivers are properly installed. If you have Windows 8, you should have had to turn of Driver Signature Checking in order for the drivers to install properly.
Antiga Prime said:
Also, check your Device Manager (while phone is connected) to make sure the drivers are properly installed. If you have Windows 8, you should have had to turn of Driver Signature Checking in order for the drivers to install properly.
Click to expand...
Click to collapse
Yes, it's better to work on Windows 7 or lower....
Antiga Prime said:
Yes, that is how you enter flashmode. Turn off phone, and keep volume down button pressed while you connect the USB cable; the LED light should turn on with a green light. If you're phone is not entering Flashmode, then you might have a faulty USB cable, or there might be problems with your USB ports, either on your computer or your phone (try with different cables/computers).
Also, check your Device Manager (while phone is connected) to make sure the drivers are properly installed. If you have Windows 8, you should have had to turn of Driver Signature Checking in order for the drivers to install properly.
Click to expand...
Click to collapse
Yeah I turned off the Driver signature checking on my computer when I did it. I'll go buy a new cable and try a friends windows 7 computer. Hopefully there is nothing wrong with the USB port in my phone. Thank you for your help I'll let you know how it goes.
Thank you everybody for your support. My phone is now working. After my phones battery died I was able to get it charging, when it had enough energy it booted itself to the Sony screen so I turned it off and grabbed my new micro USB cable and was able to get it into flash mode. Everything is now working great. I wish a special thanks to Antiga Prime for taking the time to help me.

Phone locked at logo boot, usb debugging disabled

Hi all,
I rooted my phone and unclocked bootloader.
My rom is a stock rom.
I managed to install CWM recovery using lg-optimus-4xhd-recovery-v1.0.apk but something happened.
I rebooted my phone in recovery mode and it is always locked to LG logo.
Pressing Volume up and power I can see normal android system recovery, wiping cache and factory reset don't work.
I haven't usb debugging enable so my computer can't see the phone connected with usb cable, and it's impossible for me flashing the phone with kdz rom methods.
What can I do?
Thx in advance for your answers
No one can help me?
Flashing with kdz results in "phone was not found", is there a way to resolve? I've tried with ubuntu, OS (adb) only see my phone if usb debugging is enabled and it isn't, and with a laptop running win8, installing LG drivers and so on, nothing works.
This is salvagable
If you can get the stock recovery mode, all is not lost, all of the important bits are still functioning.
Power down. Hold VolDn and insert the USB cable. If you get the Software Update screen with a green icon you CAN recover the phone. It may require a battle with Windows to get it to play nice, Windows and USB is always a hit or miss affair; but the phone is ok if that screen appears. Do not use the VolUP + Power LG Recovery mode, there isn't a known tool for that in the wild.
I don't normally run Windows and the couple of times I have booted it to do this it required some hassle and usually skipping the nice way since I had never installed the bundled LG Desktop stuff before things went wrong. So just do what I did, pick the Emergency mode that requires inputting the IMEI instead of letting it detect your phone and then let it fix things for you.
jmorris_42 said:
If you can get the stock recovery mode, all is not lost, all of the important bits are still functioning.
Power down. Hold VolDn and insert the USB cable. If you get the Software Update screen with a green icon you CAN recover the phone. It may require a battle with Windows to get it to play nice, Windows and USB is always a hit or miss affair; but the phone is ok if that screen appears. Do not use the VolUP + Power LG Recovery mode, there isn't a known tool for that in the wild.
I don't normally run Windows and the couple of times I have booted it to do this it required some hassle and usually skipping the nice way since I had never installed the bundled LG Desktop stuff before things went wrong. So just do what I did, pick the Emergency mode that requires inputting the IMEI instead of letting it detect your phone and then let it fix things for you.
Click to expand...
Click to collapse
Many thanks for your answer, I resolved the problem late at night, yes, after a hard battle with windows.
I installed windows 7 32 bit, I tried a lot of Lg drivers, 3.8.1 maybe the best, after inserting the USB cable with SW Update screen some LG peripherals were recognized but the result in KDZ_FW_UPD was always "phone was not found", then I tried connecting USB cable with the Phone in Android recovery mode ( power & Vol up), and OS added a couple more peripherals, and attempting again with SW Upgrade mode worked.

Categories

Resources