apps keep closing - Galaxy Note5 Q&A, Help & Troubleshooting

Hi,
unfortunately i got some problems with memory
when i leave app and go to home , app close and i wont get any notifications, for example when i chat in telegram, i press home button to switch to other app and when i do that, telegram close and i don't get any notification until i open that again, another example: im talkin in whats app (voice call) and when i press home button, call aborts
also i've checked "don't keep activities" but its off
is there any solution to fix this without resetting/wiping/rooting phone ?
p.s : sorry for lack of english skills

pekz said:
Hi,
unfortunately i got some problems with memory
when i leave app and go to home , app close and i wont get any notifications, for example when i chat in telegram, i press home button to switch to other app and when i do that, telegram close and i don't get any notification until i open that again, another example: im talkin in whats app (voice call) and when i press home button, call aborts
also i've checked "don't keep activities" but its off
is there any solution to fix this without resetting/wiping/rooting phone ?
p.s : sorry for lack of english skills
Click to expand...
Click to collapse
hi ,
have you turned off each of these apps in Smart Manager /Battery /power saving ..?
You can do this by selecting your correct app ,tapping on it a popup menu will appear ,select ....turn off etc .
See screenshots for example .
good luck

willcor said:
hi ,
have you turned off each of these apps in Smart Manager /Battery /power saving ..?
See screenshots for example .
good luck
Click to expand...
Click to collapse
no, i didnt changed anything at all

pekz said:
no, i didnt changed anything at all
Click to expand...
Click to collapse
hi
,
look at my screenshots and turn off your select ..preffered apps .
what does each of these apps "say" ? ...automatic or turn off ...?
You have to select turn off ( each app you prefer to run .)
good luck
post note
Also you have to enable that apps eg Telegram notifications ..allowed...!
see screenshot( Device /settings /notification.

willcor said:
hi
,
look at my screenshots and turn off your select ..preffered apps .
what does each of these apps "say" ? ...automatic or turn off ...?
You have to select turn off ( each app you prefer to run .)
good luck
post note
Also you have to enable that apps eg Telegram notifications ..allowed...!
see screenshot( Device /settings /notification.
Click to expand...
Click to collapse
thank you so much, FIXED :good:

Related

Mate s bugs to report

Hi all
I am owning the device almost a month, as i am x mate 7 user the only thing Iam missing is the battery life, the rest are ok.
Also i have some bugs i wanted to report may huawei listen!
BUGS :
1. Losing the contacts names in whatsapp some time.
2. Connectivity or paring with bluetooth devices such as head set,car audio and android watch sometime disconnected without notice!
3. Accessibility access services turned off for the application need that access such as Notify, sound profile and Pushbullet.
Please shear your experience also if you have above bugs to confirm or you have any solution.
Thanks
Only get notifications when phone comes out of sleep mode. and sometimes it works fine....
ChristoBotha said:
Only get notifications when phone comes out of sleep mode. and sometimes it works fine....
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Click to collapse
How does one fix this issue?
lucian96 said:
How does one fix this issue?
Click to expand...
Click to collapse
For me a workaround was to make sure the app I want notifications from is running, then press the recents button and find the app on the list, then swipe the app down, it will only move a little way then spring back and also obtains a small padlock icon.
You will probably also need to go to the settings menu and find either protected apps or app settings (depends if you are using the Lollipop version or the Marshmallow beta) and enable the setting for the app which makes it stay awake when the phone sleeps.
Thanks so so much. I try this out
You have tomark the app to run in background...
this is no bug it is an energy saving feature.
the device has a stock white list of apps allowed to run in background.
but normally you re asked if an app should be able to run in background or not.
any app that is not allowed to will be closed immediately in standby
lucian96 said:
How does one fix this issue?
Click to expand...
Click to collapse
I've tried all of the above and still was missing viber notifications. Then I disabled Phone Manager and this sorted out the problem completely.
crubbish said:
I've tried all of the above and still was missing viber notifications. Then I disabled Phone Manager and this sorted out the problem completely.
Click to expand...
Click to collapse
I tried to disable phone manager, but the disable button is not highlighted. What to do?
lucian96 said:
I tried to disable phone manager, but the disable button is not highlighted. What to do?
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Click to collapse
Wouldn't you need to root the phone and then use an app like TitaniamBackup to disable it?
brumgav said:
Wouldn't you need to root the phone and then use an app like TitaniamBackup to disable it?
Click to expand...
Click to collapse
That's the way.

Notification problem

Hi everyone , i have rom 2.5.083 ST , my problem is the notification, it doesn't come in time and I have to open the application to keep getting them like whatsapp
Same here :crying:
iliakele said:
Hi everyone , i have rom 2.5.083 ST , my problem is the notification, it doesn't come in time and I have to open the application to keep getting them like whatsapp
Click to expand...
Click to collapse
Add them to whitelist for autostart at safecenter. Allow all the permissions they need and lastly stop the battery optimization for the application you want

very weird problem in facebook app

ihave weird problem with facebook app theres alway bar on top of my keyboard whe i try to write comment in facebook this bar have mention to my friends ihave chat with them on messenger at begin ithought it feature but ihave log in from other mobile its not happend is that normal or what ?
Screenshot?
it wont upload but this pic link https://ibb.co/gkRdrz
like you see there always suggested names from my friends to tag them but its not show if the post no support share
m.adel1 said:
it wont upload but this pic link https://ibb.co/gkRdrz
like you see there always suggested names from my friends to tag them but its not show if the post no support share
Click to expand...
Click to collapse
Isn't that just the "suggest contacts" option in google keyboard (under the Text Correction option in Settings)? You can turn it off if you like.
_a! said:
Isn't that just the "suggest contacts" option in google keyboard (under the Text Correction option in Settings)? You can turn it off if you like.
Click to expand...
Click to collapse
no i arleady turn it off and ihave change keyboard too still the same ireally dont under stand what is that
m.adel1 said:
no i arleady turn it off and ihave change keyboard too still the same ireally dont under stand what is that
Click to expand...
Click to collapse
I don't use the facebook app, but maybe it's just that - making it easy to tag your contacts?
_a! said:
I don't use the facebook app, but maybe it's just that - making it easy to tag your contacts?
Click to expand...
Click to collapse
its just on this phone if its global ithink its ok i just want understand why that happen
any one can help in that or have same thing please replay

Push Notifications not working is ruining this phone

Hi all,
I have numerous apps I need to provide me with Push Notifications and I'm just not getting them reliably on my totally stock CLT-L09 P20 Pro, and I can't work out how to get them. today I resorted to filling in Huawei's customer contact web form.
I've tried numerous battery/background/data optimisations mentioned in this thread for example
Some apps are fine, others aren't.
OK:
Discord
Whatsapp
Not OK:
Ring
Yi Home
Samsung Smartthings
Any help i'd be grateful for.
Hi! Maybe for above mentioned apps notification is blocked. You try to go Settings>Apps & Notifications>Notifications management>Search that specific app>Enable allow notifications option.
[email protected] said:
Hi! Maybe for above mentioned apps notification is blocked. You try to go Settings>Apps & Notifications>Notifications management>Search that specific app>Enable allow notifications option.
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Click to collapse
so banal answer
if you don't know, better shut up sometimes
he said he tried many things, how could it be possible that he didn't consider a thing that for default is always active by the way???
made me crazy
PacStealer said:
if you don't know, better shut up sometimes
Click to expand...
Click to collapse
Dude, chill.
Do you know why Tech Support always asks you whether you device is connected to a power source? Because sometimes people don't think about the banal things.
---------- Post added at 12:01 PM ---------- Previous post was at 11:48 AM ----------
cable_guy said:
Any help i'd be grateful for.
Click to expand...
Click to collapse
Settings -> Battery -> App launch -> Disable "Manage automatically" for your app.
Settings -> Battery -> More battery settings -> Enable "Stay connected when device sleeps".
Settings -> Search for "Battery" -> Battery optimization -> Change to "Don't allow" for your app.
Those 3 work for me, not sure whether you tried them.
Thanks for these suggestions
Doesn't work for me
Hi,
Maybe you tried a lot. I found a solution to my apps.
1.
Open the mentioned apps which are not pushed.
2.
Press the square button to see them in the tasmanager.
3.
Slide all the needed apps downwards - to lock them in the background.
4.
Afterwards you can kill all the tasks - but surprisingly the apps still work in push mode! Of course all mentioned settings in the posts above have to be done to the apps in advance.
This helped me with the push issue. Maybe it is a bug and maybe it is helpfull for you.
Stay healthy! Bye.
tried also this
now way, i'm crying....
even when i re-open the app (was in background), i need to refresh manually to see the Alert in red!
dont know what else to do
These are the reasons why I finally sold my P20 Pro and Mate 20 Pro - no reliable notifications and sync, and no solution by Huawei. On Android 10 it's only gets worse.

Question Google Apps install

Hi to the group...
Can someone tell me how to add all the Google apps to the X60 pro +
I see a tons of bloatware chinese and just The Google play service installed.. nothing more.
Play Store.. Google and Gpay most of all...
thank's
toxstoxs said:
Hi to the group...
Can someone tell me how to add all the Google apps to the X60 pro +
I see a tons of bloatware chinese and just The Google play service installed.. nothing more.
Play Store.. Google and Gpay most of all...
thank's
Click to expand...
Click to collapse
I'd installed play store manually (apk from the web). Other apps through play store then
thank's...
i got other issue as well... Whatsapp Viber telegram notification DO NOT ARRIVE until i open the program.
Seems like the phone kill the app in background...
any tips how to make it work?
Have to open an app to see if i got new messages it's really no sense...
thank's
toxstoxs said:
thank's...
i got other issue as well... Whatsapp Viber telegram notification DO NOT ARRIVE until i open the program.
Seems like the phone kill the app in background...
any tips how to make it work?
Have to open an app to see if i got new messages it's really no sense...
thank's
Click to expand...
Click to collapse
Go to settings > apps and permissions > permission management > choose an app and go to "Single permission setting"
I think the main one is "autostart", but i turned on the first few to be sure. Worked for me.
toxstoxs said:
thank's...
i got other issue as well... Whatsapp Viber telegram notification DO NOT ARRIVE until i open the program.
Seems like the phone kill the app in background...
any tips how to make it work?
Have to open an app to see if i got new messages it's really no sense...
thank's
Click to expand...
Click to collapse
You also might change the battery settings for those apps. In settings - battery you can change the intelligent app management to more battery use in background allowed. This did the trick for me...
but
thomascook said:
You also might change the battery settings for those apps. In settings - battery you can change the intelligent app management to more battery use in background allowed. This did the trick for me...
Click to expand...
Click to collapse
which a stupidity setting is to kill istant messaging apps and notification by default? i have no words really.. and anyway.. beside sometimes they work.. most of the time they arrive all together when for example i switch from WiFi to 4/5 G network and vice versa... can't figure out how to fix it.. not just whatsapp but a lot of other apps notifications have same issue.
toxstoxs said:
but
which a stupidity setting is to kill istant messaging apps and notification by default? i have no words really.. and anyway.. beside sometimes they work.. most of the time they arrive all together when for example i switch from WiFi to 4/5 G network and vice versa... can't figure out how to fix it.. not just whatsapp but a lot of other apps notifications have same issue
Click to expand...
Click to collapse
Eventually enabling "mobile data use always enabled" in developer settings might help. Or disable the stupid network assistant / intelligent wifi ect.
You have to disable com.vivo.pem through adb shell command. That process kills apps to save battery. After that all notifications will come without problems

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